Hotel Management. REDUCE HIGH F&B OPERATING COSTS. INCREASE YOUR OUTLET REVENUE. | Diemante | Skillshare

Playback Speed


1.0x


  • 0.5x
  • 0.75x
  • 1x (Normal)
  • 1.25x
  • 1.5x
  • 1.75x
  • 2x

Hotel Management. REDUCE HIGH F&B OPERATING COSTS. INCREASE YOUR OUTLET REVENUE.

teacher avatar Diemante, Hospitality Expert, Digital Designer

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Lessons in This Class

    • 1.

      Introduction Into Class

      5:45

    • 2.

      1.PROBLEM: Not combining low and high-cost ingredients

      7:37

    • 3.

      2. PROBLEM: Understocked or Overstocked store

      13:36

    • 4.

      3. PROBLEM: Employee Theft

      3:29

    • 5.

      4. PROBLEM: High utility expenses

      2:39

    • 6.

      5. PROBLEM: Wrong budgeting

      6:26

    • 7.

      6. PROBLEM: Not Consistent with Portion Control

      7:37

    • 8.

      7. PROBLEM: Wasting Food

      4:28

    • 9.

      8. PROBLEM: High turnover rate

      3:54

    • 10.

      9. PROBLEM: high labour cost

      2:09

    • 11.

      10. PROBLEM: Buying Food for Home. 11. Poor Staff Education. 12. Poor Bookkeeping

      4:00

    • 12.

      13. PROBLEM: Using Only One Food Vendor. 14. Operational System Issues. 15.Weak menu.

      5:34

    • 13.

      Summary & Thank You

      2:47

  • --
  • Beginner level
  • Intermediate level
  • Advanced level
  • All levels

Community Generated

The level is determined by a majority opinion of students who have reviewed this class. The teacher's recommendation is shown until at least 5 student responses are collected.

377

Students

7

Projects

About This Class

Hospitality managers must understand accounting, marketing, and regulatory matters, as well as food and beverage hygiene, manufacturing, and service processes, in order to successfully monitor costs.

Your goals as a Restaurant / Outlet manager, owner, regardless of the rank, would require cost control, which can clash with the expectations of other staff members at times. This course will show how to analyze the operations in detail and decide the best action to be taken. This course was created to discuss effective cost management techniques and practices with everyone who wants to refresh or refine their understanding of cost control and everyday problems and find the way how to solve them. Might be you already know these issues in your outlet, but you just can't find the solutions for it. Might be you didn't even realize you have these issues in your restaurant or bar until it was mentioned over here.

In the course, will be discussed the problem and next to each problem various solutions that you can implement. Will be provided instructions on how to prepare, analyze, and view the various cost management facets of food and beverage activities, as well as critical financial data to achieve the company's targets.

Meet Your Teacher

Teacher Profile Image

Diemante

Hospitality Expert, Digital Designer

Teacher
Level: Intermediate

Class Ratings

Expectations Met?
    Exceeded!
  • 0%
  • Yes
  • 0%
  • Somewhat
  • 0%
  • Not really
  • 0%

Why Join Skillshare?

Take award-winning Skillshare Original Classes

Each class has short lessons, hands-on projects

Your membership supports Skillshare teachers

Learn From Anywhere

Take classes on the go with the Skillshare app. Stream or download to watch on the plane, the subway, or wherever you learn best.

Transcripts

1. Introduction Into Class: Hello everyone. My name is Wendy. I've been working in reality business for more than 15 years now. And the few courses. And today in this course, going to speak about how to manage that I start on high food costs. We wanted to think about how to control it. I will mention some problems and how to solve that problems. Managing restaurants hide food cost. Hospitality managers, it must understand accounting, marketing, and regulatory or other metrics, as well as food and beverage hygiene, manufacturing and service process in order to successfully monitor all the courses. So your goal, your goals as an Panagiotis outlet managers or managers from regardless of the rank for the required course control. Which can clash with the expectations of there are staff members and staff members six additions times. This course we'll show you how to analyze their operations in details. Decide the actions you need to take. My course was created to discuss effective course, the management techniques and practices. With everyone who wants to differentiate or refine your understanding of the course Control and everyday problems. Find the way how to solve them. Find the best solutions for them. Might be already, know these issues in your outlet, but you just can't find the proper solutions for it. Might be, you didn't even realize that you have these issues in your restaurant or bar until I have mentioned it here in my course. It will be, I will be mentioning here problems and next to each problem, solutions that you can implement in your outlet. So I will provide you with instructions for how to prepare it, how to analyze it, and the various costs and management they sets or food and beverage activities, as well as the political financial data and to achieve the company of their team, the company's delegates. While the viewpoint of the reader is emphasis, amplifies the role of the restaurant management team working together to minimize the cost and maximize the profits. Profits kids self. The cost of the food is one of the most significant challenges. The restaurants and virus and other outlets can face. Variety of different circumstances that can cause foods course to reflect shape. Some are essential influences such as expanse of purchasing or ingredients in general. Under this might be such as waste in the restaurant kitchen of also ordered employed peep. Might be internal. Shrinking earnings could be good, indicate that your food costs are out of control. Below 15. I will discuss 15 potential causes, as I mentioned, of rising food forest as well as tips how to deal with that Isaac Food Corps and your restaurant and bar. Also, a nice atmosphere and the outstanding customer service and high-quality cocktails and the food menu. Foundations for the goods, bar or restaurant. It's unfortunately it doesn't. Therefore to pay all the goals to me. Good 300. Controlling your beverage and food costs in OneNote is one of the most difficult task you will fix. Managing this course is critical to the growth and stability of your business. To stay on top of your expenses. Here's how managers manage proper food and drink costs. So let's start with the first problem. 2. 1.PROBLEM: Not combining low and high-cost ingredients : So first problem, which we will discuss, It's not combining low and high food cost ingredients on the menu. Keep your menu efficient. You must combine the totally the low-cost foods like pasta, potatoes, with the higher foods. Fast foods like seafood serve prime beef cuts and something expensive. Remember that your food costs could be around 2853% of your total budget. Or like help you on in, sit on 28. If it's in hotel, restaurant. Because there should be more expensive to become. Totally, totally depends on your outlet. This means that if you're being charged when you would afford anything, you must charge the guests, at least three you would all 503040. So it's nice seems that you are charging much. Death rewind. Be added in mind that you are not only paying for the food itself, you are paying someone to cook it, for the food to serve it, and to clean it up after. Also electricity, water, the food you serve would cover everything in your incident. From payroll also, as I mentioned, you electricity villus, so forth. Costs reduction can be easily preparing ahead of time and applying the food cost formula for each menu item. It can be time-consuming at first. It is critical for doing this, for reducing your restaurant cost. The best formula for that would be something like food Corps percentage equal total cost of ingredients divided by menu item price. So the foods course to percentage indicates how much you would spend on ingredients in relation to the price of each item on the menu. That you can shoot from the percentage of between 15, 30%, which means that your gross revenue, that item would be 70, 85%. Foods expense percentage is greater than 30%. You are spending. This scenario. You can either look for less expensive ingredients or raise your menu prices to save them money. But also this different ways how to deal with that. You will also save my network and followed by goto anything partnership with your suppliers and negotiate better prices. Whatever is possible, purchase goods in bulk to get your metal plates. Too much. Just few examples of the solution. So the first and best solution is to set beverage and food prices for the optimal profit margins. Your drink, seals and post-sales make up the majority of your revenue. Keep this in mind. When you, when you were finalizing the price of each dish and cocktail, customers would run away if you send the price is too high. If you've set your prices too low, you will lose money. And soon you will be in depth. If you wanted to find the price in the middle that both customers and makes, you have to find the price at both to make customers to come and makes a good profit for your outlet. We have to make proper recipes and costumers toward each dish. The court deal. I will not discuss this in here, but I have a separate course for that where you can get books, an Excel templates, and basically it's very easy to work it out and spread effects. We can check my other courses. This should give you a clear idea of how much you should charge for a specific drink or cognitive, or the food. Rather, rather than concluding your analysis, you have to use calculations to begin with. If you base your pricing solely on price you can into charging close, then you should consider your target markets. Consider your target market and your competitors. While you should consider your course, try to finalize the most you can based on your location, on your competitors. Customers profile. Then play with the rates that are between your buyers are willing to pay the bare minimum at which you're willing to sell it. Also, you should be very careful with your drink specials. Drink specialists. Some other discounts including free drinks, will both in the barn costs. If you don't have a large number of the customers through the entrance deals like happy hour or drink sales, or some days of the week that you get more company will raise a beverage costs. Take the time to access your profit and loss functions Before you are launching an effort to throw more customers to your button. And you should consider if it's really worth it or not. Is the cheaper price of your cocktail special, specials sufficient to increase the sales and value itself and get it generate a profit. You should follow this and checking yourself. If the payoff is encoded the price, it's time to consider. Reconsider your happy hour. 3. 2. PROBLEM: Understocked or Overstocked store: Problem, too. Overstocked or under stocked store. Your food and beverage stores are always happen. And when customers are there specific wines, they are delivered available. Familiar, or they favorite, favorite meal is almost limitless. In such situations, you risk losing your loyal or determining customers. This pleasing your large number of the gas and most of all, losing revenue simply because you were unable to order pieces. What's worse in this case, boards that the shop is still around, still crowded. The refrigerators are overflowing and the products are constantly hitting explaination node. It's forcing your U2, describe them. Your store is overstocked or understands you're losing money in all cases. Even if products that will not expire in the next five years, such as most of alcoholic drinks. If you have, let's say, 20 bottles of particular champagne and you only sell hypothesis India. Then my remaining 15 models on the domain store in a silicon yellows, what I'd affair to call as frozen stock. Funny name but because they don't generate any revenue, saw Lucian. For second problem. Stoke have the tools and the software's for accident and my element and inventory management. There are a number of methods and programs that can help with, and you just run some virus inventory controls. But each company needs different. It depends. Your outfit completely. Few options like Paleolithic automatic replacement, scope. Short. It may be necessary to develop, developed video and do automatic replacement system in order to properly set in mentally levels. The minimum among all the food, drink, vapor inventory required to satisfy customer demand while allowing for unexpected situations? Is it no, As far stage, also, cold and safety stock. Inventory falls below them. Precalculated part point, restocking orders are placed. Also programs for basic inventory. I can mention. Like this, a lower course, simplified POS program that tracks the amount of the products ordered, the ingredients, and the products you will for orders. What is left over afterwards is another option. The French Bistro. I back down the barriers and free software applications. Few examples. The other one is report the physical recording and updating inventory on a tablet or phone or using an app maze clipboard system. Easy. Because of its affordability and ease of use, it could be a better match for the smaller restaurants or those with the lower track. Your company already uses QuickBooks support and counting. It also has eventually. It integrates its inventory software systems for point-of-sales. Void of sales device with built in with built-in inventory capability scan extreme can be extremely useful for genes and the high traffic businesses. As it allows managers and owners easily wanted to turn inventory and decide how to optimize incomes. For this degree of integration. Serve flowable. Those are excellent choices. Custom soft wares to market men and or Doro. For sure. Microsoft. Corporate level software systems that controls everything from inventory. Supplies are chasing. The menu pricing. Report analysis is for the restaurants and that's detailed inventory management that you need. Here are a few guidelines for effective inventory management. While it's critical to find the y's or tool that meets your inventory management needs. It's also critical to take some steps to properly, properly monitor your food and supplies and some suggestions it you can do about that. Finalize your inventory schedules that are appropriate for your business. In addition to complete an inventory, parents spot checks will help you maintain standards. Whatever routine you choose to be precise with it. Also, find the method of inventory costing that works for you. In this. To avoid spoilage most and progesterones employ the first in first out method. Under lesson less out. Also. Weighted storage cost. Management systems are useful, but it's still a good idea to double-check by hand, diminish some shore accuracy. Also, review previous inventory reports and make any necessary corrections. If you'll notice. Any unexplained changes in inventory levels, way spikes, or something else that appears to be in connect. When it comes to inventory, discrepancies. Software works can be also to blame, but they can also be caused by human errors or simply adapt. So take time to observe employees as they're taking inventory all placing the orders, fill in any training gaps that may exist. Some restaurants, management benefits could be for investing extra time and money, creating a system that can deliver these advantages such as increase the profit degrees, the food wastage and growth and the customers closer to your inventory. In the wider, the profit pathogen. Lack of ingredients of menu items does not simply in pair sales on day to day basis, but may also contribute to a possible future loss of the sales by deceptive customers who influenced their social networks and create a bad words of mine. So exists stock products can also cause my name be wasted or the customers to be served with expiring ingredients by mistake. The captains. Also keeping inventory, stock. Optimal way to make seals easier, and can also improve your profit at the same time. By consistently delivering an excellent food experience, you will seek increased prices. And the same time as we're discussing the degrees, It's boards wastage. Since it has to run profit margins can be reserved thin, and effective. Inventory management system is essential for reducing the waste. You'll find that your company's wasting more than six to 7% of its food inventory. You have an issue that needs to be solved before wasting their money. Restaurant owners and managers should in wastage log and check it on a regular basis to see if repeat things tend to be the source of problems. You should find where it is, where is the problem and find the solution. Will discussing the customer retention and growth. Since 70% of retail and restaurant guest never return, the remaining 30% are likely to be repeated customers who bring in majority of your sales with the least amount of financial risk. That's why it's important to make good first impression. Continue to provide excellent service each time a customer comes to your establishment. If you have goods inventory, management system in place, meeting all these targets will be a lot easier. Then. It will be time. When you open your doors. You will live and learn simply. 4. 3. PROBLEM: Employee Theft: Problem number three. It is employee being mindful of that as difficult as it is to consider employee theft. Existing employees can be implemented from helping themselves to suppliers in the walking or your ball. If you have a system in place to wander killer, for the moment, it's delivered to your restaurant from the supplier. That time it is sold to the customer. Having the front of the house against checks coincide with the kitchen. Too simple. If you have a point of sale, system will keep the profits from being eaten. My workers wait to keep employees from consuming higher costs for is to have a low cost but on the manual during their shift. So the main solution for this would be to swallow fee. And you're liable. Employees depend on your employees to assist your word the day to day operations of the running bar or restaurant. This means that they will drink and eat whatever they want. Even before or even after. This access can be appealing to some workers, which is why thefts and employees giving away free products to their family and friends can count up to twenty-five percent of your profit loss. The huge errors, competence, and the disregard of the policies of the procedures developed are all potential sources of failure. When interviewing. Potential employees. Don't just ask if they have the necessary expertise. Expertise, and skills toward behind the counter, individual, or in the front of the house. It's also crucial to see the qualities and personality types that your restaurant needs, such as dependability and then the confidence and teamwork. Something to trigger that you can know whether to delay them. 5. 4. PROBLEM: High utility expenses: In problem number four, high utility expenses. After all, making money is constantly process. Utility expenses are a significant expense for F and B industries. This is when you will see utilities like electricity, water, Internet, guess, and even heating also formed cable. The solution would be to reduce utility expenses. All voi, you might not always be able to manage your energy costs. There are several cross-cutting steps your small business should implement to reduce your overall utility bills. So something like negotiate their rates with your utility companies. If you're a loyal customer, has established a good relationship with your utility provider. By being previous pills on time. You might try to negotiating for reduced rate. Try to reduce the US. That can be done by using energy cheap energy saving equipment, implementing rule to switch off the lights when the space is not in use, and so on. Some smaller ones. Also tried to negotiate the package deals, combine deals for your expenses together if it's possible to use omni-channel point of sales program, such as storing to reduce the cost by merging all of your operations into one system. Rather than using, using several separate pieces, all the technical equipment for your each operation. 6. 5. PROBLEM: Wrong budgeting : Problem number five. Wronging, budgeting is one of the most important, is actually the budget of your restaurant is essential in deciding your financial limits. Although there will always be expensive that you cannot manage. Budget provides structure for financial decisions that you can do with that solution. In solution, I will provide different solutions that you can help you to set the proper budgeting. The first one is set your accounting period. Before you begin budgeting. You must first determine your accounting period. The amount of the time covered by your company company's financial statements is to accounting period. So a restaurant can typically use one or two periods, 12 month duration, or four weeks videos. The second one would be gathered your data. You would determine your accounting period. Make a list all the data points. You will be concentrating in your budget. So this communist CLC Newcomb's food and beverage caused employee salaries, leases, and the expenses, among other things. Download the list of all expenses that you will need to factor in more budget. Fixed cost, like leasing, insurance. Loan payments are examples of a long-term expenses that will notch change. Semi-fixed costs, salaries, energy bills, put prices, and other fixed scores that can fluctuate from month two months. Also, credible post marketing Taxes and delivery fees are examples from the course and that lead directly to changes in sales revenue is helpful to know which course you can regulate and which users can. While you are by checking the one you're getting kind of kids. You can work as future incomes, expenses based on the previous performance to create the budget targets. Examine your primary sales records for the patterns and discrepancies. But don't forget also, to consider the following aspects. While you do so. Like competition, competitors, marketing, competitors, pricing, blue neighbor. For the beverage businesses. Many changes. Also, sales events, that will be promotions, even some giveaways. Also economic trends. Fourth, cost, minimum taxes, supplier pricing and so on, so on. It's time to assess your budget and objectives to maximize profitability of once you have acquired all of these data you will need. For example, your budget may indicate that after analyzing historical performance, it's time to minimize variable expenses in order to maximize your earnings and profits. Once your target, it said, then you can start implementing strategies. Your outlet, such as negotiate for attribute supplier prices. Your menu offerings tied to reduce your labor cost. And it would think, whoa, that's a lot of data together and amylase. Don't worry about that. There was a way to make this process more automated. This you can do with point of sale system. Like I mentioned before, store hub or Microsoft, where you can easily create an automated, automated accounting system. Gather all your information about reviews, seals about your scores and performances. Also set your budget, particulates, goes to the future sales, future costs. You can manage to do that. 7. 6. PROBLEM: Not Consistent with Portion Control: So problem number six, core system with portion control. This trend of franchise chain restaurants can be attributed in prior to their control over the many portions. Regardless of where you visit. You can expect the same cosine and the quantity size wherever you are. In a new way, audit or your robot, or broaden this predictability. Your customers. Additionally, chain restaurants and guarantee your fee profit margins by standardizing the serving sizes. Even if you own a tiny independent restaurant, portion management is critical to success of your outlet. With the right set of tools, food scales that are calibrated, and storage spaces that consistence. You can manage your portion size sizes more efficiently. Solution for this would be two standard pace suggests a piece. By setting a standard for each of your recipes means that course consistency and quality aren't guaranteed when combining beverage. Cough deals each of your banter. But then there is the same for mom. Otherwise, you will lose control of your liquor and you will mix the cost seamless with the food. List, everything in the cocktail Bible by the name, including all the ingredients, all the quantities, and the mixing instructions in the same style. The same you should do for the kitchen. Make sure that all your bartenders had easy access to these recipes or your kitchen stuff, hazard recipes to a deal. Import, Download the GSB templates and onto iPads for use, for them to use behind the bars. In addition, you can print the copies of each and print somewhere where they always can see for standard recipes for manual items must also be established. Was like You should make the exact amount of the components for each item as well as the number of servings and aggregate them hours must be known, as I said, polio to kitchen and stuff also, that, that you've seen, cookie recipes helps you to regulate and maintain consistency across all your bars and restaurants. If you have more than one and the same time, make your guests. Because let's say for example, one day the client came and the record deal, and next day he came in the same cocktail and there was under Bowman and he made totally different what he was doing gets okay. Guess was so unsatisfied that he refused to be to avoid all these issues for the guest also is the main thing where you have to have your standards. Policies, implementations. Work boarding can easily add up hundreds of dollars in loss of income. Mountain the work there for sure. What's in the one to prevent this lowest in my strain, your Panther button. They can understand and use the proper reporting techniques and the standards, and they should follow all these recipes. So Bardem and even the kitchen in the House to have all the necessary tools to measure and follow this abuse. Abuse dishes. To keep that consistency of the recipes and to keep that taste and the same quality. This will prevent for sure your outward from loss. And as I mentioned before, unhappy guests also you should follow spillage. Free drinks. As I mentioned, happy hours. Putting isn't the only thing that raises your message across on food cost. Spilled beverages and complimentarily drinks to go to clients can also add them on your cost. Keep track of these expenses by recording them and analyzing the numbers or the free drinks which was served by your employees on your regular basis. When expenses becomes apparent and begins to eat your revenues, it's time to take action by limiting the numbers of complimentary rings each staff can offer, or even each staff. It. Also examine the profitability or the recipes. You will need to keep food expenses under called the throat. In the same way that you keep beverage costs under control. Keep a record of your food, dishes and recipes in the database. Calculate the cost of each item on the regular basis, including the Liberty forward and under the expenses and spoilage and also wastage. For. This helps you to create menu price that provides you with a healthy profit margin. You may examine your menu at least once. After you know the cost and profitability of each individual item that comes out of your kitchen. Okay? Menus are constantly changing, coordinate to the cost. Eliminate the items also on the menus that are Darren selling well or thinking and you put the profit, then switch out these things for new ones and then sell better than our little less expensive. Just to see how it's moving. 8. 7. PROBLEM: Wasting Food: It's got to problem number seven. When I mentioned before a bit, it's wasting. Using as much food as possible can improve your profits while lowering your food cost. Let's say then the Leon trimmings can be turned into the beef strips, chicken bones, and vegetable leftovers, that would otherwise be them too, can be used to produce the homemade stuff. Well trained chef would know how to use all aspects of bending deacons while wasting as little as possible. Waste is one of the most important techniques that restaurants and I started to operate. Operators, owners, managers. We're looking while trying to reduce the cost. This is frequently neglected since we don't realize that throwing way food is the same as throwing away your amount of portfolio. Being thrown away, dealing in the world can be enough actually to feed all the world at least once. So imagine this solution for this, I will give you some more tips how to reduce your afford wastage lead C-like portion sizing. If consumers are often leaving the food on their blades. The serving size might be too large. Toward the left doors. Use portion control methods to provide reasonable size servings. Also, make kitchen manipulation list. Maintain a regular kitchen boost for the cook. Detailing how much of each ingredient is required to produce a meal. Without it could extend to prepare, resulting in excessive food. Please stitch. Also, try as I mentioned before, the reuse, the ugly. Make useless food into something else instead of flowing the way. They make bread grams, or for all in bread pudding. During the cooking process, however, there are some products and food wastage. Way the world. You cannot do anything about that. There are still good ways and the way they support the cooks to incorporate these ingredients into the arccosine. As I said, vegetables, you can make vegetable stocks from meat leftovers can be used for these two or for the soup for the next day to cover today. Overrode frauds possible to use for the gems or the jellies, something that they're not so presentable. You can blend them, make something presentable, but it's still good. The green vegetables, you can blend it and 2018 to personal div or something similar, dry lemons or orange peels. You can greet them and to create the phrase chest so you can use it on the dishes. And so even for the POC deals, you can check with vitamins. Some leftover inheritance can be made into flavorful oils and you can create your own homemade oils. To sort deducing the food waste and making use of all your ingredients may significantly boost your restaurant revenues. 9. 8. PROBLEM: High turnover rate: So let's discuss the problem. Turn lower. This one of the most painful, I can say. Heighten our rates are major issue in food sector all over the world. Staff leaving your restaurant means you will have to face additional expense or hiring and training new south. It's more cost effective if you can maintain your present employees and it just try to boost their performance. Let's say for example, it's just you increase the reality just a little bit for promote them into a higher position. By promoting your staff position, you can make them more happy. They will provide you the better service. They will make more sales. They will feel more happy. Unfortunately, some of the employees is better than the disabled themselves to leave. Degrees, the turnover, we have to make sure your employees are engaged and the other is satisfied. You might accomplish this by, I mentioned waddling high-performing employees the gifts with gift cards as show as appreciations for their performance. Employee of the month, make the mom program. In addition, treating your employees like family My to make them feel happier and this would be more loyal to you and your company. So customers will feel more at ease if the received a nice syllabus from these kinds of employees who are happy, of course, sites of keeping a voice from leaving you should also increase productivity. As I mentioned. The reason is, let's say that 80% of your sales are including the peak hours in your aspirants. The number of the customers you said during the period without reducing the quality of the board and service is critical. Stuff should be productive during these times. You can get the most of what they're being paid for. Actually. The solution for the problem. It was just a few tips. Give you some more tips. Let's say cross trained staff. So they can perform multiple roles, help out wherever they needed. Also have a better scheduling. Minimize the number of staff during the slow period or close of the parts of the restaurant, if it's not forfeit to use, create the job descriptions so everyone's shouldn't be given job descriptions and expectations with the clear and measurable performance indicators. So everyone knows what is expected of them to perform better. 10. 9. PROBLEM: high labour cost : Problem number nine. High labor costs. Even though we would cost, doesn't affect food and beverage course, directly affects your costs, operational costs, and it should be considered as part of it. There are not regular reflection of the fourth calls. They help you to identify any trends in your business trends. These trends allow you to play and be able to plan that you can start to control your course, your food cost, as well as better plan your profitability. This stage should help you also to dreamer labor costs and the help monitor employee productivity solution. On this problem. Monitor your activity and make a schedule accordingly to that I was mentioning before, but we'll be able to want either. So great managers, they should predict and understand how much stuff you need for, for Monday evening or differently like Sunday lunch. Amount should be not the same. Also, not all employees can perform the same task. Maybe what you can open the restaurant or perfect timing. With everything being ready. The same person would be to study the world on the peak hours. So you have to know your employees and protect their performance. And also in this way, you would build an amazing team that will be available to bring you more profit that you can expect. 11. 10. PROBLEM: Buying Food for Home. 11. Poor Staff Education. 12. Poor Bookkeeping: Problem number ten. Buying food for home buyers, monitor managers and the owners of the restaurant, you may be tempted to skew the grocery store altogether and just use the food. From the restaurant kitchen. After all, you get the better discount for your suppliers then from the grocery chains. Remember that if you buy a bag of, let us say chicken breast and doesn't use them within your restaurant. It will still affect your food cost. And the prophets, especially if you do it in regular basis. If you want to take advantage of Bokeh pricing, be sure know that it's food for personal use. You will paid back. Solution for this problem. Be sure if you are buying or taking foods home. If a bank, because these actions is changing your food and beverage costs numbers, the best way to do it at all. Problem number 11. Staff education. If you have the cook, for example, who is because this consistently burning food or otherwise wasting it. That is going to affect your bottom line. The same is true of an employee who isn't practicing the proportion control over a dating for the hoarding of according to FIFO. These are all scenarios that can be redeemed where the person proper training and for the borrowers and waiters is the same thing. Solution is to have evolved method. The first one Please out means that using the first thing radians, that you put in your fridge or a three-person, most foods, they're thrown away, waste. It is being passed in explanation all day. By putting the all the ingredients in front you to use them first. Ultimately, it will ensure that your fridge and trees always stocked with a fresh ingredients. True, help you to see my name by preventing food inspiring without being used. This works for the virus. The same problem, number 12. Bookkeeping. Food suppliers been know to make mistake on invoices. I touching double, not reflecting payments made. Nonetheless, not delivering the food that is listed on the invoice. To the solution for this problem would be someone who just checking the wiggling put orders to ensure its food and beverage shorter, to ensure that it's all accountants for matches and letting the voice the copies of all invoices and payment in case there are any discrepancies with your food supply. It 12. 13. PROBLEM: Using Only One Food Vendor. 14. Operational System Issues. 15.Weak menu.: Problem number 13. Using only for one foot. And don't be shy to compare the prices. Even if you like one foot similar, another one. It never hurts to compare the course, the prices and asked for Reprise match. You won't be receiving if you don't ask. Solution for this problem is to try to negotiate with suppliers. You are the expert at managing your company. Your suppliers. Next beds, advocating the better price, pricing and higher-quality items, especially during the holiday season. In many aspects, your suppliers may have marriages influence on the profitability of your menu items. By emphasizing the finders. Most easily accessible products. The best price in the best season for sure. Just allow them to perform the jobs that you may do yours at the same time. So sit down with your suppliers at least three times in the year for the formal assessment and more frequently for them, just a casual discussions. Remember that you are your supplier client, which means that if your business succeeds, their business succeeds also. My suppliers, I'm always honest. Trying to sell me champagne for the bidder price and giving some additional what are 43? Problem number 14. Operational system issues. Sometimes when recipes and wrong portions are attached to your seamless system view and trying to get the sales to the board and the cost to the boards. Under reports, you will see it the wrong numbers will not be possible to studio expenses or calculate them properly. Solution this, check, check and follow up. So when you're facing dog sales issues, we need to have a person who knows your system very well from outside the company, but also incented, or you should know, as an owner manager by yourself, by hard evidence, small mistake in your system can mess up all the reports. When you are attaching recipes on point-of-sale system. Back offices, you should check few times carefully before starting on. Even few persons can do it. Also. I have seen many companies and restaurants. Amazing for it also is Cl systems. They are not using the possibilities. There are capabilities following proper recipe attachments. You can track everything, got the cost, seals, bar levels, basically. Sharing your recipes in your point of CLC to seem like running your business blindfolded. Problem number 15. And this is my favorite week menu. You even came into a nice restaurant and when you get there menu, you get disappointed or discussed. Many words, sterility or small or lawyers looking five minutes while findings. What is the section for the salads or for the wines? Speaking about the mistakes on the menu. Solution for this would be create high-performance menu. Also, did you know that with the appropriately costed designed menu, you can increase your sales up to 30% or even more. And you don't need even the waiter. Make up cells. Menu, if it's properly designed, can make up sales by itself. As I said, if it's properly designed and few, psychology tips are hidden or many ways how to create a nice-looking and appealing menu. And they kept separate course, as I mentioned before, only for that. 13. Summary & Thank You: He came to the summary, inventory management, which is the process of monitoring and analyzing, adjusting the goals and use of the inventory, such as food and supplies coming in and out the door, is one of the most important task for restaurant managers and owners. Inefficient just aren't. Inventory management can result in loss of profits, customer disappointment, and a bad reputation. The street, as I mentioned. This is why resident owners and managers must introduce and maintain accessible and reliable, very effective inventory system, which includes maintaining inventory levels, monitoring your point of sales data, tracking the cost of goods sold, optimizing the orders, and the reviewing analytics on a regular basis. Keeping track your expenses is critical to your business performance. One of the main reasons bars and restaurants struggle is that they are unable to control their costs. When they can keep weird drink and put costs under control. We ended up losing a lot of money. After this course. You should be able to recognize each of your expenses. If involve corrective steps to ensure a healthy profit. If you gave the time to look closely, your plan would be different view. So by following the goal guidelines, I'm climate here that I gave you. You can bet that manage privilege and food prices, boost your bottom line and repeat the personal and financial benefits of owning our successful outlet business hotel. You rename it. Thank you for attending my course. And I really hope that you've got some information or you just renew it what you already did not. I really hope to see you in my next course. Thank you.