Transcripts
1. Why you should enrol for this course ?: Hello, You're welcome to my course on critical
thinking skills. While I'm extremely
delighted and excited to welcome you to
this brilliant course, let me ask you some questions. What you don't get new ideas and you don't know
how to solve a problem. You feel shy or you hide
your ideas in public. You feel afraid to take
new challenges in life. And you want to be always
in your comfort zone. You think people don't
take you seriously. You find it difficult to think
with a creative mindset. What if answer to any of
these questions is yes. But normal excuse. You have reached at a place. In this course, you're going to learn critical thinking skills. Learn with me that over
a decade of experience in soft skills and
training and management. This course is going to make
you a tire professional, full of confidence
and positivity. It'll make your job ready. Scores is for professional
students and learners. In this course, you will learn the basics of critical thinking. The importance of
critical thinking, how to develop critical
thinking skills, and how you're practicing in thinking will help you to grow in your life and in your career. So can you pass the test? Start to learn critical
thinking skills. It's time for you to grow
in life with courage and confidence with 100% success. Let's do this. Let's enroll for this course.
2. Introduction to Critical Thinking ?: Critical thinking. Then you must have studied
in your college school. You must have learned all
important life lessons. But critical thinking
is more about applying those skills,
those learnings. In practical life. Your ability to
think and look into different aspects by utilizing your existing knowledge and skills to solve present
and future challenges. For example, I have a start-up and I want to make
it a successful startup. But I didn't know
how to go about it. I've already faced
lot of rejections. I've studied from a
business college. I know business I've done
in a matter of bamboo, well-qualified, I
have raised funding, but my business is not working. What is the reason? Is it that all the
skills which have learned from the business
school is not working for me? Or do I need to
think differently? Well, this is where critical
thinking comes into picture. Now what I do, I
stuck around delays my business from the
last six months. I see what are the shortcomings? What exactly we are
not able to pull up. While I look into the details, I get to an amazing
and interesting fact that the customers who
are taking our product, they're not repeat customers,
their new customers. Why are people not taking my products for the second time? Why am I not able to build
a community of people who are my existing users who
use my product every time. That means they're not
happy with my product. What I'll do, I'll
try to find out why exactly these people are not buying my product
for the second time. Swiped quickly, do a survey, I'll interact with
them, I'll make a call. I'll interview
them. Why did they not take my product
for the second day? Now, I will be shocked to know that the feedback which I
received from the people, they say that they were not happy with my customer service. Once they got to the
customer service, they did not get proper apply. Even they had many questions about by-product
which they could not get answers to
on the website. They also gave me certain
suggestions such as I could have a good
customer service team. I could build an
FAQ and put it on the website that
you sold most of the problems and the customers would be happy to buy again. Now this is where I have used, utilized my critical
thinking skills. Critical thinking is all
about thinking out-of-box, understanding the
problem, analyzing it, and coming to a solution. It's not a win-win
solution for you, but for all the people
who are involved in the business or are associated
with you in your life.
3. What is Critical Thinking ?: Now if we talk about
the literal meaning of critical thinking, it comes from the
Greek word crit GAS, which means discerning
anything which is of concern, anything which is important. Your ability to think clearly
rationally understanding the logical connection between ideas will make you
a better thinker. Giving the last
example wherein I wanted to make my startup
a successful business. But I tried everything
but it failed. But once I took the
feedback of the customers understanding that
very few people are buying my product
for the second time. I was able to think clearly. I was able to connect why people are not buying my product
for the second day. I could understand
the reasoning. I couldn't connect with the
ideas of making my product better so that more customers buy my product for
the second time. So to understand and assess his tuition based
on all the facts and information available
makes you a critical thinker. You can sort organize
information, data, and facts to define
in solving a problem. That is where data analytics, business intelligence
comes into picture. These days you must have
heard about data analytics. Now what do data analysts do? Now these data
analyst will study the data patterns, the behavior. They will churn out the data of the past and your
customer experiences. And they'll come out with
certain observations or findings which will show how you can make your business more
impactful, much better. These observations are
completely based on data. The way people use your product, use the information, right? So every information, every
data which you associate with your business or
some other business in your field is very
important in critical, this will help you to study the pattern of
customer behaviour. How many people are
getting interacted, how to increase your
business or product? So basically it's an analysis
of an issue or a situation, gather the facts, data,
evidence-based on it, and how you can come up with conclusive or observations in areas where you can
improve upon your product, your ability to
collect and analyze information to come
to a conclusion, farms are part of
critical thinking. Just imagine I'm a Data Analyst. I have gathered the data and
I've given you the data, but no major points. Now, as a critical thinker, it is your responsibility, your job to figure it out. What could be my
business strategy, my business plan from these observations which
the data analyst has given, data analysts will do his job. But it is your observation, your critical thinking,
who will make the most out of that given data? You have to figure out
what is the best you can do for your business
to function properly. Using rationality to
determine what do you do or believe in a
specific situation. Now many times,
employees who engage in critical thinking
now reflective, independent, and competent. You can become the same by using critical
thinking skills. By applying your mind, by thinking out of the box, by involving your
creative mindset.
4. What is relevance of Crtical Thinking Skills ?: Now what are the skills we
need for critical thinking? Went? First, we need to have the
ability to think about a topic they shows or the
objective in a critical way. Just imagine we have
a problem and we are not able to identify
the problem itself. Will I be able to
come with a solution? No. Why? Because I have not done
the first thing correctly. I have not identified or
find the problem itself. So how can I come to a
conclusion or the solution? Identify different
arguments they are in relation to
a particular issue. Well, whenever
there is a problem, they would be
different arguments in favor or not in favor. They would be certainly
advantages and disadvantages. They will be pros
and cons, cons. And this is what you as a critical thinker
need to analyze, need to look into
the broader aspect. You will look in the positives
and the negatives as well, so that you want to
take the decision, have everything in your mind. You need to have a point
of view wherein you are able to evaluate how strong or how weak an argument is based
on facts and figures. You recognize the weakness
or negative points. Along with logical understanding based on evidence and facts, you notice what implications your decisions might
have in the future. Also, you provide structured
reasoning and support your argument for any decision which you're going to make. Let's suppose the
problem is that the, the youngsters who
joined my company, they're leaving the organization or within two or three months. So that's a problem. Now I'm going to analyze why
exactly they're leaving. Well, be woke culture
has boarding. Maybe the kind of
Wyman they want, they're not getting, they're not getting good salary
or maybe incentives. Or the management
is not conducive to their age group or
there is a generation gap. These are some of
the aspects why the youngsters who joined my company are leaving
the organization. What do I do? Well, I tried to change
your work environment. I bring certain positivity in
energy into the workspace. How? By bringing more colors, by changing the
structure of the office, by making it more open. I'll encourage people to stand, interact, and worked innovative, conducive man and a very
healthy environment that they are
enjoying themselves. They are having fun, that appreciating,
acknowledging each other. I may also allow people to rear casual dresses on weekends so that the younger
generation feels happy. I might also bring the clause off incentives
based on performance. So that might encourage
youngsters who want to learn more money. So these are the
ways in which I can possibly reduce the
attrition rate. And sooner or later after
maybe three or four months, you can start to
see the difference. There are less people, the younger people who are
leaving the company now. Why? Because they are finding
it more attractive. And this would
only happen once I used my ability of
critical thinking.
5. What is importance of Critical Thinking skills ?: Now what is the importance
of critical thinking? Now, once you think critically, you will constantly challenge
what is there in your way. For example, I have accompany my company
is doing good sales. But I would question, why can't my company achieved
better sales? If today the sale
percentage is 100? Why can't I take it to 150? What stops me? What do I need to
work upon so that I get to 150 per cent level? Now this is where I
challenge myself. I constantly think of
improving my performance. This is critical thinking. I have something appears to
be functioning properly. Many a times you will
find better solutions, new ways to make things
in a better manner. For example, I have a manufacturing
company. In one hour. I'm able to manufacturer and do packaging of a 100 milk packets. Now, I think in my mind, if in one hour I can only
manufactured 100 packets, can I become a big company? Went for that, I need to
increase my production level. How can I improvement
production? How can I improve my the rate of they don't manufacturing
milk packets every hour. I need a new machine. Do I need a new technology? Do I need to do
better research and bringing more advanced
technology for packaging? The answers and these questions
will itself bring you to a better solution and
you'll be able to improve your production level in the manufacturing in
the days to occur. This is how critical
thinking works. Thinking critically is
wider for anyone who's working in an organization
or even in life. Even in life, you
take many decisions once you think critically. For example, you want
to save money in half big investment where
you wanted to create wealth. You need to think critically about what, how can you do it? Now there are some ways in which critical thinking is
important in the workplace. Most of the profession requires
you to think critically, but many of the professions
just require you to come sit, work and go out go back home? Yes, that is just typing
in doing new stuff. You don't use your brain. Now that kind of job is something which
people don't Lake, but many people leg as well. That depends upon the
personality of the posted. Your decision-making improves
a fewer critical thinker because you want analyzing everything that is
coming new away. Not only one thing that you are listening and taking a decision, but you're looking at
different aspects and then based on the
conclusion in evidence, you are taking a decision. So your decision-making
is getting better. Critical thinkers and
happier because as I said, they will look
into every aspect. There is something, you know, being happy and satisfied
with everything that we have looked upon and then you decide which one
to take or leave. In that case, you will always be happy
because there'll be, there'll be no regret of
leaving something behind. Their critical thing
is well-informed. You will automatically become well-informed if you start
thinking about all the aspects of a problem or a situation that encourages
self-reflection? Yes, if I'm thinking critically, I will have to reflect upon my own ideas and come
to a conclusion. It bolsters the
knowledge economy. Just imagine if everyone,
every politician, businessperson starts
to think critically how better accompany or an
award would become. People would be
getting better results in implementation of policies. Teamwork does improve
being a critical thinker, you're not only think about
yourself, but as a team. You want to grow
your organization. You resolve conflict because
you'll find conflicts to be embedded means not
a constructive way to get to a solution. You become a leader because you are not only
solving problems, but you are also
engaging and influencing people to be critical thinkers by saving time and efforts. Normally employers would
love to hire a person who thinks critically because they weren't candidates who can, who can evaluate
the situation and take decisions I
don't want to post. And who comes to me
Ivrea half an hour. It asks me what to do. So next, no. I would a person who
is self accomplished, he can't take his
decisions on his own, and he rarely comes to
me asking for help. Well, it's my
responsibility as a leader, as a manager to tell him
what to do, how to do. But it's not bad outcomes
for every second thing. I don't want such kind
of posts and I wonder post them to apply his mind, use the available
resources and do the work. This is what, this is why the employers value
critical thinkers. So if you wanted to become
a critical thinker, yes, there are certain
skills, there are certain ways you need to
evaluate your information. Consider where the
information has come from. Us. Lot of questions probing
will give you a lot of answers to already
existing questions. Do lots of research form an opinion based on
data and feedback, find out the reason why
the problem has occurred. Be critical about the data. You question everything that comes your way in terms
of facts and figures. You confirm the significance and relevance and then you
form your own conclusion. If you want to have better
critical thinking skills, you need to broaden your technical and
industry specific skills. You need to improve on
your knowledge and skills. You need to become
better at what you're doing by giving dying, and developing and learning
new skills you need to volunteer to solve problems
in your current job. Come up with ideas,
solution problems, or solutions to problems already there in
your organization. Discuss it with your seniors. They would love it. Look for advice from the experts in your
desired area of field. You can play also a lot of
games which will improve your critical
thinking skills and your ability to think
in a better manner.
6. What a Crtical Thinker can do ?: Now what are the
things which a person who's good and critical
thinking can achieve or do. Well. A person who is a
critical thinker will understand the link
between the ideas. He really understand why the
businesses not functioning. Why am I not getting
good customers? Why is my sales not increasing? Why are my people
leaving the company? So he will connect, you
will find the links. What exactly is the problem? His customer service? The problem is the amount of package which I'm offering
to the employees less. That is why people are
leaving my organization. This personally understand
the links between the ideas. He would've determine
the importance and relevance of
arguments and ideas. Many times if a junior
gangster me and can raise his ideas are
R has an argument, I just take it on
my ego and just shouted at him and tell him
to get out of the room. Why? Because I'm not
ready to listen. However, if, if I'm
a critical thinker, I would encourage arguments. I would encourage people
to give feedback. In fact, I would have
brainstorming sessions with people so that we can improve on our product together. Take feedback of others to
make my product better. That is critical thinking. I would recognize Berlin,
please, arguments, I will inspire and
encourage people to come forward and put their
views and points across. If they're shy and speaking, they can write an email
and send it to me. And it's not that Lucan
only give you a name. While you have to
give a suggestion. You can write in anonymous
suggestion as well. You can drop a chit order later. Now identify inconsistencies
and errors in reasoning. Now critical thinking
person will always find logical reasoning
behind everything that happens in business or in life. So he'll be first to catch if the reasoning is
not correct, late. This is what a critical
thinker will do. You will approach
problems in a consistent, in a systematic way
following a process? Where did he will find and
identify a solution problem? Bent. Find out what are the different ways in which
that problem can be solved. He will take feedback and solid and then come
to a conclusion that is the decision-making
critical thinking person. We'll questions
everything he will include everything that
comes to his mind. For example, I'm the
boss and an employee comes to me with the
report and says that the performance has improved. Now I'm going to ask, what does that factor
which has made you come to the conclusion
that the performance of the company has improved. I will question him on
the facts and figures so that he will not be there
to just make me feel good. Rather, he would have backing
off the facts and figures. If things are not going right, he should be the first person
to tell me that this is not working and we can find a
way out by working this way. These are some of the qualities
of critical thinkers.
7. What are the Top Critical Thinking Skills ?: Now as we have
already discussed, some of the important
critical thinking skills, let's list them all together. The first and the most important
ability or for you to be a critical thinker
is your ability to collect and process
information and knowledge. Where I gave you the
example of data analysts. This is what he does. He collects information, the
data based on the feedback, the numbers, the
social websites, the amount of sales that has
happened from Excel sheet, from the inventory list, C will gather all this data. Now once he gathers
all this data, who tried to come up with
certain observations that during the
last three months the sales of this
product has increased. The sales off Ben's
have decreased. But simultaneously the sales
off notepads have improved. For example, your companies
are stationery company. This is the analysis which
you have done based on the past three months
of inventory sales. I know the data. Now the next aspect
is interpretation. So what can you get
from this data? Now, since I've analyzed the
last three months of data, I can see that people
are not buying pen because there is a
new brand which has come. It is quite popular in the younger generation
now this span is using both the ink technology and
the dot pen technology. So you get both these two
technologies in one pen. How beautiful concept is that? That is why the sales
are not increasing. So I have met, I have
concluded I have made an interpretation that
because of this reason, the sales of Ben's
have decreased. However, the sales of
notepads have increased. Why? Because my notepad has good
quality of paper bag and also there are quotes written on every page at the
bottom of the page. This encourages and motivates
students to write more. How good is that? That
is my interpretation. What inference? Inference is the conclusive idea which comes out from my analysis
and interpretation. Now this can be based
on scientific data in also your own ability to
analyze and interpret things. Now inferences
this, that because a new brand has come up with
an innovative technology, people are using more paint
and not from my black, but from the other brand. This is the inference. The second inferences
that my notepads are doing good because my
quality of the notepad, along with certain customization is working for the students. Now I start to
evaluate my ability to take decisions based on
the available information. Now I'll instruct my research and development
team to work on this technology and come up
with something which is more innovative and better than
the existing technology. I won't, I don't want to
copy the similar technology. I want to have a new
product altogether, which is better than the
already existing product, which is selling
goods in the market. So if I have to
explain the things, I will communicate it to my team as well in
a better manner. Look, critical
thinkers are good, not only in terms of solving problems, but also
communication. No matter how good
a thinker you are, if you're not able
to communicate yourself in a better manner, you will not be able
to put your point across with proper
reasoning and logic. So this has to be the priority. Now you're able to communicate your idea across to the team. Next, It's self-regulation. Now, many a times, after we take a decision, we do not monitor or see
what is the progress. So I will have a
constant monitoring over the research and development
team on the kind of work they are doing in
finding out a new technology. Also, I'll take
different perspectives and have an open mind towards more innovation and creativity by bringing
better products. Is there anything else I can do apart from
bringing a pendant on Notepad or maybe a completely
new genre altogether.
8. What are the Attributes of Critical Thinking skills ?: Let's discuss the attributes of critical thinking quickly. The first is analysis. You need to have
portfolio questions, have your own judgment
used data to analyze. If there is an evidence based on certain reasoning, you
need to question it. You can have your own research, recognize pattern, and have
your own interpretation. Also, everything that comes to your way may not be
absolutely correct. That's something
which you have to take with a pinch of salt. Communication is
actively listening to people collaborating
with other brands. Assessment of your
own performance, giving proper explanation to the people who aren't
associated with your company. Have good interpersonal
presentation and teamwork skills. And your ability to
verbally communicate, both in form of words and in form of
writing will help you to bring more collaboration and effective communication
among people. Now, creativity is the key. You cannot be a
critical thinker unless and until you use your
creative mindset, which is again bringing flexibility with
imagination and drawing connections to the
existing patterns along with the future patterns. Conceptualizing of new ideas, analyzing data and predicting an infecting based on the
data and the analysis. Curiosity to know more
and to have a version to improve the products
in a better manner. Open-mindedness to
reflect upon your ideas, to have an observation and objectivity towards
everything you see your way. To have an inclusive humility, fair, and diversified mindset, you need to think about
people who work have a human mindset and
consider the human factor. While working in any form of business
problem-solving skills. This is the process which
we are going to talk about. For this, we need to
get into the details. No matter what the problem is. Most of the times we just look at the broader aspect
of the problem. But once we get
into the details, the solutions are always
there in the details. There is a problem. I would always request
you to get into details. What exactly is the problem? Why is it coming? Who has it come in the past? What will happen if
this problem exceeds? What are the clarifications
based on that, you can make
decisions, evaluate. You can identify the patterns
and finding innovative ways to clear and to
solve most problems. There are more critical
thinking skills. You can just go through this slide wherein
reasoning, compliance, optimization, brainstorming
emotional intelligence, your ability to understand your own emotions along with the others and
behave accordingly. Integration with people's
strategic planning, project management, case analysis, and
ongoing improvement. Your mindset and skills, your ability to formulate judgments with evidence
and reasoning. Use evidence and reasoning
to formally decisions. Open-minded, willing to have others and your own beliefs
challenged by other people. You are reflective and aware of your own thought
process and you are also open for feedback and
critical acclamation as well. You have a perspective
where a new connect ideas. You're skeptical of information no matter what information
comes your way, whether it's good or
bad, your question it. You are fairly evaluation
of evidence in views with objective mindset and your inquisitiveness and
curious way of thinking will help you to get to the Beta
position the next day.
9. Summary of Critical Thinking Skills !: Critical thinking,
as the word says, means critical thinking
clearly and rationally. Aspect. And into consideration all the facts and
information available. For a particular cause. You need to focus
on data and facts, which will help you to
define in soggy problem. The facts, data or evidence related to a particular
issue or problem. It will help you to think critically and get to
a proper solution. What are different
critical thinking skills? Well, if I can identify any inconsistency and
editor and reasoning, reasoning related
to an argument. That reasoning related to something which is
being presented to me. If I'm not able to connect, if I'm not able to find the
exact logical reasoning, that is a form of
critical thinking. You aren't trying to associate
and link things together. And when it doesn't happen, that means you are using your critical thinking
skills and you're trying to find out the reason
why it is not happening. Your ability to recognize
building appraise an argument based on
several characters, such as the base
of the argument, the validity of the argument. What are the different aspects of the arguments which
has been booked, and how that argument is
coming to a conclusion. So your ability to
recognize, build, and form an argument
on any issue will help you become
better a built-in Co. also to the combined
the importance and relevance of argument
and ideas to understand the link
between ideas. To help you approach problems in a consistent and systematic way. It'll help you to reflect on all the assumptions,
beliefs, and values. It'll help you to question
everything that includes social norms and traditions. Your ability to
think systematically considering all the
aspects of a problem. Looking at each element in the wider context is
critical thinking. It is basically looking into all the aspects of
appropriate thinking about everything that can be possible in coming up with a plan
which is foolproof. Husband strategically make in order to not find any problem. So as data reason for
critical thinking, is there any need for you
being a critical thinker? He s, The reason is you as opposed to need to evaluate different
points of view. You as opposed to needs to come out with different
decision-making skills. You need to be able to
identify different arguments. A topic or an issue will be presented to you in any manner, but you, as an individual
needs to see it objectively. Identify or find faults
in it in a critical way. You have to recognize
weakness or negative points. Also notice any implications that might be behind
the argument. You need to find out structural reasoning and
support for an argument. What are the top critical
thinking skills? Evaluation, anything
that comes your way, you need to evaluate
the pros and cons. You need to find influence
from an argument, from a conclusion,
from a statement. If someone has said
something to you, for example, there was a fire and you are the
senior fire officer. So the people are
explaining to you what were the reasons
the fight are good. You as a fire officers, should be able to infer
from the statements of people what could be the possible reason
of catching the fire? Your interpretation
of the subject, urinalysis, white, white,
the fire could have gotten. Is the true what
people are saying? Or does it because of
some technical error. Being a fire officer, having dealt with different
kinds of situations, you need to apply your mind. You need to evolve and implement on applier
critical thinking skills. You need to find and come
up with explanations. With open-mindedness and
problem-solving skills. You can't become a
top critical thinker. Analysis forms a
very important skill in terms when it comes
to critical thinking. That is how you
interpret research, analyze the data, and ask
thoughtful questions. You're skeptic,
resume your ability to recognize different patterns and questioning and making a judgment forms the
scale of analysis. Communication plays a
fairly important role in being a critical
thinker because you need to not only
be in more of an actively listening to people
who are different problems, you need to assess,
collaborate, explained. Including your
interpersonal skills, annual presentation skills. If you're working in a team, you need to be a team play with your magnificent verbal
and written communication. You have to express. You need to come out with
your opinion to the people. And that is where
communication plays a very important and critical
role in critical thinking. Just imagine you are a
great problem-solver. You have very good
critical thinking skills, but you're not able
to express yourself. So is that critical
thinking up any relevance? Absolutely not. Also, creativity plays a
very, very important role. Pure curiosity, ability
to conceptualize, have a flexible approach. And imagination will give wings to your creative thinking. You can predict synthesized, have a version and draw
connections and find problems. Solutions to problems. Also open-mindedness with your ability to
reflect objectively and have a diversified
point of opinion with fairness and inclusion will
give you a great observation. Powell, your
problem-solving skills includes your
attention to details, seeking clarification, making decisions, evaluating
different aspects, identifying patterns
and coming out with innovative and
creative solutions. These are some of the
critical thinking skills which are very important. Reasoning, compliance, adaptability, emotional
intelligence, your ability to think
about not only on your, on your own emotions, but also the others. Brainstorming, sitting
with people in coming up with solutions
to a critical problem. Optimizing integration
strategy planning you are planning in a way which is
for a long-term perspective, taking into all the
aspects of a problem. Project management
relationships at sector are the critical thinking skills include your ability to
analyze a case study, your ability to analyze
data through metrics, diagnostic swot analysis
wherein you find strength, weakness of a
particular company. Your ability to apply business intelligence and
use the available data to find valuable interpretation
from that data. Your ability to
quantitatively and qualitatively manage
the data with accuracy. And your ability to take a risk based on statistics will help you to become a
better critical thinker. There are certain
mindsets and skills which is required for you to
become a critical thinker, which is your inquisitive
and curious attitude. Your ability to objectify and do a fair evaluation
based on evidence, you are not biased
towards your view. You make connections between
different ideas you reflect. You have skeptical approach towards information
wherein you ask questions, you find out the reason why
exactly it is happening. And open-minded approach, using the evidence
unable to formulate judgments with reasoning will help you become a better
critical thinker. The critical thinking process, if I have two sub-arrays, it's identifying a problem, solving the problem,
collecting data, information related
to that problem and infighting and organizing
that data to come out with proper our solutions will help you to become a
better critical thinker. The importance of
critical thinking in today's world is
absolutely important. In the era of artificial
intelligence, blockchain, Internet of Things. The conflict of human and the machine is
going to be dead. And for you to be differentiated from these technologies is your ability to think
critically which these machines may not
be and will never be. This is how if you have the
skill of critical thinking, you'll be able to get a job, you'll be able to make a
living out of your life. Make an important place
in the workplace. So it'll definitely be a bonus. It'll encourage you to
make proper decisions. The professional environment
in your workplace. It'll be appreciated. It will be a great source
of knowledge economy for the people in your
organization who will always be an encouraging and a great team player will
help in resolving conflict, demonstrate leadership
and safe day. Employed, definitely value
critical thinking skills. And if you want to be a good employee and want
to grow in eukaryotes. This is something which you
need to definitely walk upon.