Microsoft CoPilot 365 - an essential workplace skill | Frank Bergdoll | Skillshare

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Microsoft CoPilot 365 - an essential workplace skill

teacher avatar Frank Bergdoll

Watch this class and thousands more

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Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Lessons in This Class

    • 1.

      Intentional AI - CoPilot 365

      2:41

    • 2.

      The AI Maturity Model and CoPilot 365 Overview

      22:39

    • 3.

      Documents with CoPilot 365

      11:43

    • 4.

      Document Exercise

      0:27

    • 5.

      Excel and CoPilot 365

      11:35

    • 6.

      PowerPoint with CoPilot 365

      20:33

    • 7.

      Prompt Engineering in CoPilot365

      18:57

    • 8.

      Agents in CoPilot 365

      20:04

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About This Class

AI Literacy isn't about knowing how to "talk" to AI. It's about using AI to leverage the work you already do. 

In this course, you'll learn how to use CoPilot365 as a tool to support the work you are already doing in Microsoft365. 

Note: CoPilot365 is an organizational AI tool. This course is best for learners that have an Organizational license for CoPiot365 or are planning to work for a company that supplies these licenses.

Meet Your Teacher

Hello, I'm Frank. I'm glad you are here.

For over 25 years, I've been an Instructor at a large post-secondary school and have taught tens of thousands of hours and many thousands of students. I've written several books and taught many post-graduate adult learners.

My Master's Degree is in Learning and Technology and I have long held the belief that technology can act as a catalyst to more effective and accessible learning.

On my YouTube Channel "Learning and Technology with Frank" I've started my most recent project to help a more global audience use technology more effectively in the pursuit of learning - and my goal is to also extend my vision to SkillShare.

On SkillShare, the opportunity to create quick and useful classes is something that appeals to me. ... See full profile

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Transcripts

1. Intentional AI - CoPilot 365: What is intentional artificial intelligence? Intentional AI. It's when we use artificial intelligence to actually accomplish and help us accomplish things that we are already doing. We're not just learning how to use artificial intelligence for the sake of AI itself, and that's what this course is about. This course is about copilot 365, a very powerful integrated artificial intelligence that many companies are using in order to be more productive, whether it's a school, a company, or any organization that's looking to use artificial intelligence with intention. My name is Frank and I've been teaching for many years. I'm an AI project lead at a large post secondary institution. I actually have a YouTube channel called Learning and Technology with Frank, where we look at the intentional use of technology for learning, teaching, and being more intentional. I wanted to create this course because I believe that copilot 365 is the type of skill that can really set you apart when you're trying to work in an environment where AI is used with intention for productivity. Now in this course, we'll talk about what copilot is. I'll talk about the architecture of artificial intelligence and why a lot of artificial intelligence training and information is maybe misaligned with how people can really benefit from AI. I'll talk about Microsoft copilot and do an introduction. Then we'll look at common tasks like working with documents, working with Excel spreadsheets, working with PowerPoint and presentations, and some fun topics like creating an automated agent to help you with your work and creating content that can help you be more effective. The goal here is not to use artificial intelligence as a complete replacement or to do things that you can't do. It's to do things that augment what you're already doing. The project for this course will clarify that because what you'll do is go in and make a list of all the things you do in a day and ask yourself the question once you've taken the course. Can copilot help me with this? Can it alleviate 10%, 20%, 30% of the workload? I think you'll find it interesting and I'm here to help as well. Comment as you're going through the course in the discussions for each lesson and I'll do my best to guide you and help you not just through the lessons of this course, but through the discussions that we can have. Thank you so much for considering taking this course. I hope you're successful with it and I'm here to help you. Thanks again and we'll see you in the first lesson. 2. The AI Maturity Model and CoPilot 365 Overview: Is Microsoft copilot 365 the best AI solution for actual AI supported productivity? In this video, I'll share why I think the answer to that question is a pretty strong yes. You may have heard about the AI bubble or the end of AI or even the term AI fatigue. And I'm not surprised that we're starting to hear this type of reaction to the flood of AI information that we're constantly being bombarded with because so much of what we're being told about AI is really about and from early adopters. Those people that are exploring new tools, people that are already comfortable with technology, and they're really focused on exploring and using AI in unique and novel ways. And this isn't new. When web browsers first arrived as a technology, the debate was really on the browsers themselves, not what we could actually do with the browsers in order to accomplish things that were meaningful for you. It's time we started looking at AI that supports what we're actually trying to do, which is getting things done. And this is where copilot 365 really becomes the best AI for actual workplace productivity, working with documents, spreadsheets, presentations, creating content building a business, collaborating with other people, all the things that we actually want to do aligned with the way we work and with deep insight, not only to the entire world where it can synthesize information, but also to our very specific workplace. To start, we'll look at an AI maturity model that I developed and that I use whenever I'm invited to speak about AI to business owners, leaders, or staff. And then we'll do a tour of copilot 365. I'll point out some of the features and capabilities that might surprise you. In fact, copilot 365 can often do everything that other AIs can do, but actually better. This is the AI Maturity scaffold diagram that I created, and I created this diagram to have a visual way to begin a discussion, begin a dialogue about using AI to be more productive with an organization or a business, anyone that wants to use AI and actually get results from using AI. For a lot of people when they think about AI, they'll have a term or an idea of what AI is. There's a lot of differing opinions about what AI is and how to best use it and how to best learn it. So for a lot of people that were early adopters, they really look at the AI platforms, the generative tools. The common one would be chat GPT, or Cloud or perplexity. There's a number of tools out there, and this makes perfect sense because this is really how AI sort of hit the world, the popular AIs that we see today. This is how they entered the so for many people that were early adopters, their first use of AI was using a tool like Cha CPT, whatever version they began with. And for many of those folks, they learn to do prompts to chat GPT. And now as hat GPT, and some of the tools have evolved, what they've done is they've been able to create imagery. They've been able to create videos, podcast there's many things that generative AI can do. But once you're familiar with a tool, you start thinking about how can I do more with that tool. So you'll see a lot of AI videos on how we can do AI automation. You'll see a lot of videos on how we can even start making AID work for us or build a gentic AI. The challenge with that entire end of the maturity model is that all of these have really a developer mindset. So you're really a developer mindset. You're more focused on the technology and extending out the technology. But that's not really how most people work. Most people go to work every day and they have a job task checklist. They have a list of things that they need to accomplish, and writing prompts is not what they're sent to do. They need to do customer service. Maybe they need to send an email. They need to communicate something through a document. They need to be able to provide a presentation. They need to be able to do a data analysis or look for something on an Excel spreadsheet. They're really working with technology in order to do customer service or sales or supply chain or something that makes that business productive. And many of the things that they do will be human only things. They'll talk to people, they'll build relationships with people. In fact, many of the things that we do as humans are really the core of the business and really drive the true value of a business. You don't go to a business because they have the best computer system. You go to the business because they have the best customer service or they have the best product. If you go to a restaurant, you don't really care about the point of sale system. You don't care about whether they can split checks or whether they can do all sorts of cool things with the point of sale system. You really care about the fact that you had a nice time with your friends and a nice meal. But there are ways that we can use technology to augment that. And that's really the first thing that we want to do with AI. What we really want to do with AI is we want to take the things that we're already doing, and we want to go in and we want to do them better because AI is helping us know more about the things we're doing. And that's where productivity tools like copilot 365 come into play because they sit inside of our existing productivity applications, and they can do all of the things that generative AI will you'll see that in this video and any subsequent videos, you'll see how copilot 365 can actually do all of the things that hat GPT can do. It's a very powerful platform, but it's integrated into the office suite. It's integrated into my office environment. And there are some specialty tools out there that can also help us, maybe a tool that's built to help me do food costing for a restaurant. Maybe a specialty tool that helps me do research or helps me do something specific. Those are also tools that are built for purpose. We're focusing here, of course, on copilot 365 and that level one of maturity, which is the bulk of the people working in an organization and a bulk of the value. And something that's very important to also consider when it comes to AI is that AI is part of digital transformation, and digital transformation is not just about AI. It's about more than AI. In fact, I'll just pop into another model here. I'll go into my digital transformation model. This is not a maturity model. It's a digital transformation model. But when it comes to digital transformation, we have artificial intelligence as just one aspect of a digital transformation strategy. We also have data, cloud services, IOT and automation. And then from a business standpoint, the relationship that we have with customers is changing. We have competition, again, data, how we use it to serve our customers, how do we innovate, how do we drive value. We'll concentrate on AI here, and we'll concentrate on how we can use copilot. But the key here is that when it comes to using copilot or Chat GBT, and some of the other AIs out there, is that when it comes to copilot, what we're looking at is data access. So we want to take our AI and have it access the data that we're currently using to run our business. Whereas if we want to start getting into AI automation and agentic AI, we are going to have to do a data engineering project. And that's actually what I teach. I teach data engineering. We're going to have to go through a cycle of ingesting data, storing data, cleaning and cleansing and transforming data, modeling that data, and then serving that data to an AI system, or to a data analysis system. And I think you'll be pretty amazed at how quickly you can then rise up in the maturity level as you start getting more value with AI. So let's take a look at copilot and as we look at copilot, think about how it's accessing data, my data, my organizational data, as well as the data in the world because it can do everything that a generative tool can do. In fact, copilot is built on top of hachPT five, so there's that. But we can go in and I'll show you this in copilot. And then as we're doing this, think about as you expand your knowledge and you get everything with copilot in order, how you can then build upon that platform. And if you're running a business or if you're supporting a business with AI, think about how you can get all of your staff and all of your organization functionally literate with AI and working with AI effectively so that as you add more services and as you get more complex with AI, it can be digested, incorporated, and used effectively. Let's go take a look at copilot 365. It's important to distinguish between copilot chat and copilot 365. Copilot chat is fantastic, helps me retrieve information, use AI in very meaningful ways to help me with my tasks and all sorts of different things I can do. It's a great tool, and for a lot of people, they have access to copilot chat through an office 365 subscription. Copilot 365, on the other hand, is an additional license that you need if you're part of an organization like a school or a business, and this additional license has a monthly charge to it, but it's really integrated with how you do work with Microsoft Office 365. It's actually integrated into the Office 365 suite. Helps you do things like generate documents, work with spreadsheets, create presentations, draft emails. And the key here is that copilot 365 works with your existing Office 365 subscription environment and respects all of your security boundaries. One of the most powerful and important aspects to copilot 365 is that it keeps your data safe. So you'll need to have an administrator go in and give you a license to copilot 365. It's part of your Microsoft 365 environment, but it is a separate license. And when you have a license to copilot 365, it will be able to use role based authentication. What that means is that if you're a member of a group that has access to files or your own personal files that you're storing in your company environment, your OneDrive, your teams, your Word, your Excel all of those files can be seen by copilot 365. All of those files can be used as part of its AI. And this means that your data is completely safe because it's behind that enterprise firewall. It means that you only have access to the things you can see. You can't see a co worker's information. Your co worker cannot see your information in the same way that you cannot read a co worker's emails, and they can't read your emails. If you share something with someone, then of course, they can read it. And when I say A, I also mean copilot 365. This is very useful because it means I can use existing materials that I've created as the input for new materials that I'm creating. Things like summarizing emails, things like looking at my Excel spreadsheets. Now, the nice thing behind this is this is all firewall, but external data can be brought in. In fact, it uses hat GPT five. So you're actually using hat GPT five, you can go out onto the Internet and run AI queries against the public datasets or the public AI datasets without taking your data and using it to train those public data set. Your material is your material. Role based authentication protects you with your material, but you can still go and get public material. As an example, let's say I had an Excel spreadsheet. It contained a lot of confidential information. I'm the only one in my organization that has that spreadsheet. I'm looking at it. I could go out onto the Internet, bring in taxation tables or bring in supply chain tables, and I could use those as part of my AI work that I'm doing, but that doesn't mean that my information will go out into the public environment. And this is very useful and something that protects my data. Well, now that we understand the maturity model and we understand what copilot 365 is, here we are in the copilot 365 environment. I've logged in with an account that has an assigned license, and to get here, I just put in Microsoft 360 five.com. You can see that in the center of the screen, I have a typical chat type of environment. It's a new chat that I have here. I'm working with copilot. It's even nice because it gives me some suggested prompts in here, and I can even see more suggested prompts. If I scroll down, I can go in to a prompt gallery. Where it'll give me a whole number of different prompts that will help me interact with the AI. I can even go in and choose specific tasks. For example, let's say I want to understand or edit or code or analyze. Let's say, for example, I want to go in and prepare and I want to prepare, for example, let's say I'm in marketing, you can see, Oh, we'll go into human resources. Let's say I want to go in and do an interview prep. It's giving me suggested prompts, and you can see here that when I put that prompt in here, I can set a number of different values in. I'm not going to use this prompt. I'm not in human resources, so I'll just delete that. Now, I can also go up to the top right hand corner here. And for this video, we'll mostly be doing a tour of copilot 365, and then in subsequent videos, we'll go into each area in great detail where we're doing specific tasks. So you'll make sure to stay tuned for those. I have a green shield up here, and this just indicates that I am using enterprise data protection. So this means that my information is just for me or information that's shared with me. It's not going out to a public environment, and that's very. I can go in and I can do a temporary chat if I don't want to retain what I'm chatting about. And I can also choose the model that it's using to think. I can do auto. That's normally what I do. I just let it determine whether to do a quick or a deep thinking response based upon my prompt. So we have that. And the ellipse here gives me a lot of very interesting options, some of which you might get excited about just by seeing them, but we will be covering them in more depth. So first of all, I can see my recent pages that I've worked with. We'll talk about what pages are. We can do scheduled prompts, super useful, especially when I'm working with Outlook. I can send feedback, so I can send feedback on what's happening. I can turn my web search on and off so I can eliminate the web from being part of this AI process if I don't want it to go out and look on the web, and I can go into my setting and with my settings, there's some really interesting things that I can do. I can go underneath data controls, so I can have shared links, right? So how I will use data to ensure privacy. So I can manage shared links if I decide to share a prompt or decide to share the results of a prompt. And I can do personalization. I can actually provide copilot 365 with custom information about my preferences, things that I'm interested in, the way that I like to be spoken to, the way that I like to conduct research, any goals that I might have. And that will allow copilot to really assist me with personalized information. And I can even go into the copilot memory where I can go and see any of the memories that it's captured. This is a fresh license that I've just assigned to an account, so I don't have as much material in here to draw from, but I can go in and do this, and I can go to my work profile, as well, which will give me my location of where I'm working from and such. I can also go into agents and I can set up access to specific external data, so I can actually allow connectors through my admin portal to connect up. Some of this is a little bit more advanced, but the point here being, is that you have a lot of configuration options with copilot to really make it your own environment. And I really do like the prompt gallery, especially. For example, a lot of times I will go in, and if you're in an academic environment, there's actually teaching in here. But let's say I want to do learning, and I want to learn, for example, something along the lines of let's say I'm working in a consumer goods environment. Well, you'll see that the prompt galleries, we can go in and create our own prompts as well, so we can save prompts and put them all in our gallery. You can even share prompts amongst other people in your organization. It won't use the documents in the prompts, but it'll build a generic prompt. So we can go in and we can build prompts in there. That's very useful. So, for example, I could say, help me prepare for my day. And if I go in here, I can even provide it with work content, images, and files. And one of the things that's really useful is if I use the forward slash, I can actually bring in specific documents. So let's say, for example, instead of help me prepare for my day, help me prepare, I could say for a presentation. On learning techniques on learning, and I can give it this document here, and it will then actually use this document as part of its preparation to help me prepare for this particular topic that I'm going to be presenting on. So there's a lot that we can do with AI. We'll go through many different scenarios as well, but you can see it's going to choose whether it's going to do deep thinking or not. I can even go up here and start a group chat in teams about this prompt so we can all brainstorm and work together on this if we have a shared document or if we're planning shared project. So that's very useful as well. Can even go in and instead of just using my material. So I'm using my work material, and I can go out on the Internet, but I could isolate just to the web. So if I just want to isolate only to the web, I could do that, and I'm only doing web search as well. So it's going to go through, and it's going to generate a response for me. Meanwhile, let's just go down the side and talk about some of these things here. We can go in and do a search. That's pretty standard. I'll just go through. We'll do a standard search. This will help me find documents across my organization. So, for example, I'll just say, Let's go here, right? So I can go in. It's just giving me some date in here. But let's say, for example, these are documents that I've recently been working with in a SharePoint site in my organization, and you can see here that I would be able to go in and I'd be able to find people in my organization. And this is very useful. I don't know about you, but sometimes I'm looking for a document. I don't know where it's stored, but I know I have access to it. I can go in here, and it often allows me to find it quite quickly. I can build up a library of content across my organization. I'll do an entire video on how we can build up pages and how we can use those in notebooks. Stay tuned for that. But the idea is that I can build a personal library here in copilot 365, and the create function is very useful. Once again, we'll be doing an entire video dedicated to create function. But we can create images, make videos, design infographics. There's a lot that we can do here. So a lot of times you'll see someone that will want to create an image in order to put it into a PowerPoint. Well, in the video about PowerPoint, we'll talk about how we can create an image and use that in our PowerPoint presentation. There's lots we can do in terms of creating content in here. It's very, very useful again. If you have the copilot 365 subscription, you'll also get access to a researcher tool, so you'll be able to go in and you'll be able to do research on a project or something you're working on, as well as an analyst tool, so you can start analyzing data and visualizing data. And then we can build My Hub. This is an agent I put in and Viva goals. We can also add our new agents, which we can create ourself. We can also look at many agents that are available for us to put in. So we can go in. There's a lot of different agents. For example, if I want to work with earning on Frontier, SharePoint page agent right, so I can automate news posts and such. There's a lot of different agents that are by Microsoft, different featured agents. We can create agents, and there are more agents. There are lots of different agents out there that will allow us to do specific things and help us with the AI process. Now, at this point, you might almost feel overwhelmed if you're just starting out on your AI journey, the chat itself can help us. If we just go into the chat and work there, that can help us with what we're doing. Okay. So if I go through, you can see my old chat, the one that I was working on when I went off to the menu here, it's still working on that chat. All of my chats will be in here as well. Now, there's a lot to copilot. This is the overview of how we get in and just a quick tour of where things are. The key element is that in order to use copilot 365, you do require that license, and it does need to be a license as part of an organization. So a school or a business. It's part of Microsoft 365. And in this course, you'll learn a lot of different aspects of copilot 365 that you can put into immediate use and start being more productive with AI. Let's move on to the next lesson. 3. Documents with CoPilot 365: Working with documents is a huge part of being productive, no matter what job you have, whether you're creating some sort of letter to communicate ideas, whether you're creating some sort of manual or using existing templates to create something as a document. It's not a surprise that word processing is one of the earliest applications that computers were used for. But if we could use copilot 365 to be even more productive with documents, that would be a great thing. Well, in this video, I'll show you exactly how we can do that, how we can use copilot to draft documents, how we can use copilot to edit documents, how we can use copilot to summarize many documents, and how we can even chat and interact with documents in order to extract information from them, all using Microsoft copilot 365. Let's take a look at drafting a completely fresh document using copilot 365 in Microsoft Word. Now, what I can do is you'll see that I'm in the web interface here, so I have all of my applications that I can run through a web interface. If you don't see this screen, by going to Microsoft 365 here at the bottom, you'll actually see an icon that'll bring you to your app window. Now, of course, I can work on word through a web interface, or if I install the application, everything that I'm showing you can also be done within the word application. In fact, for document help, you can also get help with email and other documents like messages and teams. So I'm going to go into Word and when I open up Word, it's going to be the web interface of I'm going to start a new document. Let's create a blank document here, and this blank document will have a few new features because I'm running copilot 365. First thing you're going to notice is that when the document comes up, up at the top is a dialogue box. There'll be a dialogue box and it may take a few moments to load into my web browser, depending on the speed of my Internet connections and such. But you can see here it's going to say, describe what you would like to draft with copilot. I could go in here. It's going to remember some previous work that I done, for example, this lesson plan. Maybe I want to do a lesson plan on metacognition. So we'll do a lesson plan on metacognition, and I want to provide it with some information to help it draft this document. I could simply put this in, and it would do a public web search and search my documents and such. But it's best if you have resources to add them in here. So I'll go into my files. I could go into my emails if I wanted to create a letter responding to an email or even my meetings if I wanted to create a document maybe based upon a meeting that I had. But in my case, I'm in files, and I'm just going to scroll down here. And here's a literature review that I have for metacognition. I have this literature review that I have on metacognition, and now when I go in, I can begin generating a draft of a lesson plan on metacognition. This is also really handy if you have templates because, for example, if I had a template on a specific lesson plan style, let's say the bops model. It's a special model that we use in teaching, BO PPPS. And what I can do is I can say use this document as the template. But you can see here it's already starting to generate a nice little lesson plan here right from scratch. And I would not use this as the lesson plan. It's probably pretty good, but I'm still going to go in and bring my expertise into this. But what I do have is I have a structure and I have a point of departure. I can start working with this document. So I can say, do I want to change something? In my case, I'll just keep it for now, assuming I read it, we're doing the video here, but I would read through that and you can see it's even got my literature review in here. If I go into copilot here, I can now chat with this document and begin modifying it, or I can just directly go in and start editing the document. This is how I would start a brand new draft using copilot 365, not facing a blank page and getting something that I can begin working with and turning into something perfect for what I'm trying to do. Now that I have a document or any document that I might have from the past, I can open it up again in copilot and you'll notice the first thing here, it creates a summary of the document here at the top. So I've got this nice little summary of the document, including the citations for what it did in order to generate the text in here. So you can see here, I can go through. I can see the different types of citations in here, so I can jump to those sections of the document. I can go in and I can go and create a briefer or standard or a detailed summary. I can copy this summary. This is very handy if I want to share just a summary of the document, or maybe I have an existing document, and I'd like to summarize it so that I can quickly understand what's in the document before I commit to reading the entire document. Really like this if I have a lot of documents, I'll show you that in a moment. If I want, I can go in and open the chat, but I have the chat open here on the side. I can get that by clicking on the copilot button. I can go in and I can do things like connect up to my work environment with the web or I can go through a web exclusive environment. And if you go in here, you can see that I have the ability to go think deeper, quick responses, depending on how I want GPT five to behave because the heart of copilot 365 is GPT five. I usually leave it on auto, and then depending on what I'm asking it to do, it chooses the appropriate model. So let's say I'd like to go in here and do some editing. So one of the things I could do is I could say, could you rewrite this to sound more professional? And if I go in and choose that option here, right? So rewrite this to sound more professional and less verbose, I could choose a specific area of the document if I'd like, or I could go in and you can see I can configure this. I can go in and get insights from data. If there was data in the document, I can go in and create images from a description that might be in the document. These are all my agents in here that I can access. And again, we have another video coming up on creating and working with agents, but just to be aware that they're and I can go in and add the document. I can upload documents, work documents, upload a document or attach Cloud files if I want to analyze that.pe's not absolutely 100% has to be this document. I could work with multiple documents at the same time. So if I was to go in here and ask it to rewrite to sound more professional, you can see, in this case, here I should have selected a piece of data in here, but you can see it's going to do the entire document. And if I like some of this in here, I can start moving it into the document. I could format it for a handout, make it even more concise. You can see I have a lot of options and suggestions, but I could do my own thing as well, and I could say something like create an image of a brain. And even right here, in my Word document, I can go in here and it will use the image creation features of copilot in order to generate an image of a brain. I'd probably want to put a little bit more detail in here, and then I could put that into the document on metacognition. This is a lesson plan, so I don't necessarily need to add a lot of images and such. It's more for me when I'm teaching. But if this was going to be a handout on metacognition or if this was going to be something that I was going to share with others, then maybe I do want to embellish it with some brains and that sort of thing because it's on metacognition. This is actually going to be a fairly realistic brain. I might want to get a little more creative in the image I create. One of the things that I do here with a lot of the copilot features is that people say, Oh, it's a little bit slow drawing your brain, and my response to that is always the same. This is much faster than if I had to take out a piece of paper or if I had to try to draw this myself. This is something where it does take a little bit of time to generate an image, but the one or 2 minutes is a lot more efficient than me trying to draw the image. Even for me to go and search Cliff art, that's exactly what I want. I do use this feature quite a bit. You can see I've got my image of a brain. I could go ahead and copy that. I could bring this up here to the beginning here, having learners learn about their own learning. Put in just go ahead and paste that right in there. So you can see that we have a lot of ability to really make this our own document. So that's an example of editing it. We can also go in, and I actually already showed you how we can summarize. We get the automatic summarization in here. But we also can get insights into this document. So there's some key numbers in here. What is metacognition wise and important? That's a good question and answer. So it helps me give some insights, some Q&A in here as well. I can go and have discussions on this. So in this case, here, I can go in and I can take this and, um, get information. We could have a discussion, comments and conversations on the document. I haven't started any yet, but I could put that in there. I could start going in and open a chat related to this document here. It's actually a chat on the side and I can look at activity. Since I created the document, I can see who's worked on it. This is not a shared document, so therefore the discussion and the activity is just going to be me. But you can see I have this in. Another cool feature is, as well, I can do a podcast like discussion between digital voices reading this document to me. If I go in here, it'll generate a podcast. Let's say I have a document, maybe not necessarily when I create it, could be a document that I downloaded and I want to get a summary of it. I could get the summary in the same way here, open it up, get the summary. But I could also go ahead and generate an audio version of this lesson plan. So I can go in here and it'll take a little while, but it'll have a conversational podcast style dialogue about metacognition. That's great for doing reviews of documents and such very handy. I can continue to chat with the document and such. Here you saw that just Oh. Overview of metacognitive. There we go. It was starting the podcast. I was hearing that. I'm not sure if you heard that, but it started playing the podcast. You can see here that what I've done is I've gone in with documents, started working with it with the AI, enhancing it with some images through the chat, summarizing it, generating podcasts. I did this all by starting a fresh new document, in my case on metacognition and then going in and taking care of it with a dialogue. Enhancing it. Imagine how much time you could save if you used copilot 365 to help you with the drafting and editing, summarizing, and extracting information from documents. We're not trying to replace what we do, but if we could save ten, 20, 50% of the time that we spend on documents and use that time for more meaningful work, well, that's a win. 4. Document Exercise: Now it's your turn to try things out. If you have a copilot 365 subscription provided by the organization you work with or school that you attend, then you're all set. If you don't, you can still use copilot chat, which is not as full features as copilot 365, but still has a lot of functionality in order to work with documents. Give it a try, comment and let us know exactly how you did and things that you tried out. 5. Excel and CoPilot 365: Was the last time you worked with Microsoft Excel, opening a spreadsheet, looking at a spreadsheet, creating formulas and such. If you work in an office environment, that answers like 5 minutes ago because everybody uses Excel on a very frequent basis. I mean, I know for data that a lot of people are moving to PowerBI and doing a lot of modeling in Power BI, and there's fabric and the whole data engineering end of things. But when it comes to business, Excel, and this is the textbook I use when I teach some of the Excel courses I teach. Is rather big. There's a lot to it. It's been used for years, and it delivers a lot of value to business. Well, in this video, we'll take a look at how you can use copilot 365 to get a ton more value out of Microsoft Excel. I'm not just talking about the people that are really into Excel, the people that are going to the Excel worldwide competition and such. I'm talking to the average user that receives a spreadsheet and wants to get some insight into what's in that spreadsheet and what that spreadsheet is telling fact, we'll have a little bit of fun. What I'm going to do is I'm going to import into an Excel spreadsheet a list of all the PSP games that were ever produced, and we're going to take a look at them. I'll show you how that works. But let's take a look at working with copilot 365 in Microsoft Excel. So I've imported my data from the Internet. Again, comment down below if you'd like to know how to do that. But what I want to do with this table is prepare it so that copilot 365 can really work with it effectively. There's a couple of things that you want to have happen. First, I'm going to click the top corner in order to select the entire dataset here. So I'll click on there. And I do want to make sure that this is formatted as a table or a range. You can see here that it looks like it's formatted as a table, but I'm going to be extra sure that it is. And I'll just choose, let's say, to make that orange. So I'm going to go ahead. I've formatted it. I know it's formatted as a table. The other thing that I did is when I imported the data, I did do a transformation through Power Query so that the first row becomes my headers. You could also do that after the fact, if I just imported raw data, but you do want to have a header row in there so that you can identify the various columns in your dataset. That's going to make copilot 365 happy because as we're having a conversation with copilot, it's going to know what I'm talking about. Now, you'll notice I have the copilot icon up here, and I do have my copilot 365 subscription, which is an organizational subscription. Underneath here, I can go in and learn app skills, so I can learn how to work with copilot, or I can chat and start looking at the data. So I have copilot chat open. I can give myself a little bit more space here by dragging the window over, and there's a lot I can do with the chat. So, for example, I can go in and I can actually use agent mode in here. We'll talk about agents in another video in the series here, and I can go in and make changes like scheduled prompts. There's a lot that I can do. I have a full copilot environment here, but maybe what I'd like to do is I'd like to go in, and I could even choose whether I want to include the web in here or just my work data. So I'm going to go in and give me some interesting data insights. It's going to analyze this particular workbook. It's going to go in and give me some interesting data insights. If I have multiple files open, I may have to tell it which file that I'm interested in. So it's reviewing the data here. Notice it's gone through, it's reviewed the structure and content. Now, I'm familiar with this dataset. It's a list of titles, whether they were released in North America, Europe, Asia, Japan, and Australia. It gives me the name of the publisher and the name of the developer. So it's going to go through here. It's talking a little bit about the overview. And I have some key insights immediately like this. So many titles are unreleased in either North America, Europe or Australia, but many have release dates in Asia, Japan, because the PSP is from Sony. So a lot of titles there, gives me inttration information on Namco BandiGames, Idea Factory. These are frequently the publishers of these games. I can see, you know, here that we have Idea factory and Quinn Rose for the visual novel and a Tome game genres. I'm not so familiar with that particular genre, but I assume it's a particular genre. PSP people, comment down below if you're familiar with all the different Japanese game formats. And if we go in here, so there's a lot here that's quite interesting. And I can put my own information in here, so I could say, for example, how many games were released. In North America. So I can go in and I can say, how many games were released in North America and it'll take away all of the unreleased games. I'll review the data, and it'll give me a good sense of what's there. So how many games are in here? It's gone in. So 393 games were released in North America in this workbook. I can even go and get a breakdown by year. So this is an example of how I can use copilot in Excel to start getting more information about my spreadsheet in a way that's very intuitive and a way that's more conversational. This is fantastic for anyone that is given Excel spreadsheets and has a lot of data in there, but needs to extract some insights. A good example is, let's say you had a number of people respond to a feedback form. So you have a feedback form, say four or 500 people responded back to that feedback form, and you want to take a look and see what the breakdown is, how many people are rating things high, low, what are common concerns, and so on. Here's a nice table that was generated of each game. You can see that 2013 really that last year only had nine games released. Can get a breakdown by publisher, so there's a lot that it's coaching me to do. So I could say I could even generate values in here. Can you visualize the above table as a pie chart. And so we can start interacting. So now I can say, Okay, I'd like to see a pie chart. Actually, it already had done a line chart. So it or sorry, histogram. So you can see here it actually did the visual summary here of the bar chart. So you can see the bar charts in here as well. And if I scroll over, it would have nine games for 2013. And it's going into, but I've asked for a pie chart, so I can go in. And actually, if I go above here just while it's doing that, you can go in and you can modify. You can copy the preview. You can change display options in here as well if you want to use coding, for example, to embed it somewhere. And if I go here, here's my pie chart by games as well. So you can see here that you've got the different colors here. So if I go across, if I scroll across, go back to 2014, you can actually see there's a very, you know, if I go in here, it'll be interesting. There's five games in 2014 and 2013, take out 14. So, 2013, there's the nine games. So you can see here that I can see, Oh, 2016, that's interesting. Well, see, now I'm getting excited about the dataset. But if I go into 2016, for example, and playing around here, take off the 2013, there was two games in 2016. So that was probably some sort of contractual obligation. Now, I'm getting excited because I like PSP games. The point here being, though, is I can start interpreting the data. Now, there are some publishers, for example, in this particular PSP game collecting market that are quite valuable, the publisher, they publish very popular games. NIS is one of them. And there's another one, as well, which whose name Atlas Atlas and NIS are two game companies that do a lot, but I'm talking about the data now. The point here is that copilot can really help me break this down and start getting insight into what's happening. Now, the other thing that I can do here is I can go in and I can instead of looking at the breakdown here, I could go into my app skills, and now I'm learning how to use Excel with copilot. So for example, I could go in and suggest formulas and columns in here. I can use pivot tables and charts, so you can go in here, and it'll not only tell me how to do this, right? I'll give me the option to make changes in here. I can apply changes, and I can go through. These are some previous things that I had done before. I was making some changes with headers and such earlier. But you can see here, I analyze it. Here's what I found, so it can go in here. I can add that to a new sheet, for example. And you can see I now have count by developer. I have all my developer in here, for example, I think I mentioned a little bit earlier here that one of the developers I really like is one called Atlas and there's six games by Atlas, and the other one that I like is NIS, and if I scroll down, I'm just trying to see some other ones in here as well. But if I go into NIS, which could be writing NponIch software, 15 games there. So very interesting to see how I can start using copilot in conjunction with my Excel spreadsheet to get more insight and value. Oh, and let me show you one other thing that's really cool as well. In the copilot chat, if I hit my ellipse here, I can go in and I can do things like open this up in the Microsoft 365 app. I can also start a group chat in Teams on this particular spreadsheet and the conversation I'm having with it. We'll talk about scheduled prompts in an upcoming video. Make sure you watch for that. And if you're not subscribed, you can subscribe. Hit the Bell notification. You'll get all the videos. And so we can do this. But the team chat one I wanted to show you, this is a great way to work together on a spreadsheet and have conversations using copilot and co workers. So very useful things that we can do there as well. Okay, a special bonus if you can spot the Black Cat in this video. In the monitor, I can't see her, but this has blossomed my little Black Cat. Anyhow, so we've seen how we can use Excel. We've seen how we can use copilot 365 to start talking to our spreadsheet in the same way that we would think in our mind, What do I want to know from this spreadsheet? What's the information I want to get? This is a great way to begin the process of interacting with a spreadsheet. Maybe that's all I need to do is just get that overview of the data that's in that spreadsheet, and I'm fine to make decisions based upon that. Maybe I want to enhance the spreadsheet, add visuals, or learn how to do things in the spreadsheet like formulas and such. Copilot 365 is there for that, too. 6. PowerPoint with CoPilot 365: Using PowerPoint to structure presentations in order to train or provide information is something that's been used in business and in education for quite a few years now. It's a great tool to provide an outline, a structure, a way of navigating through ideas and through information and how to develop communication skills as well. In this video, we're going to focus on how we can use copilot 365 with PowerPoint to really elevate our ability to convey information, to structure our training, to do things that really help people understand what we want to talk about. If we don't communicate our ideas, it's effectively as if we didn't have any ideas, and if we don't structure our training, it can be very difficult for people to follow along. So in this video with Copilot 365 and PowerPoint, we're going to look at how we can use copilot 365 to help us structure our presentations. We'll look at how we can use copilot 365 to get help on how to use PowerPoint to get it to be a more effective tool. We're going to take a look at how we can use copilot 365 to help us generate ideas, to come up with concepts that maybe we didn't include in our presentation, but would be useful as a thought partner, and we're even going to take a look at how we can use copilot 365 to create visuals and engagement in our PowerPoint presentations. Let's go take a look at using copilot 365 in PowerPoint. I'm using copilot 365, I can use it through the web interface, or I can use it directly within the applications if I have those applications installed on my computer. So, in this case, here, I have PowerPoint. I have a blank presentation, and I've opened up copilot by clicking on the copilot icon up in the corner. And I can adjust the width of the working surface that I'm working on, so depending on the size of my screen and such. But let's say, for example, I want to go in and I want to brainstorm on a specific topic. Now, remember, this is going to reach into all of my work documents, all of my emails. Everything that I have in Microsoft 365 is accessible by copilot 365, as well. This is why it's again, very important to store all of your material in your one drive, not on your local hard drive. I can also use the web, so it's also going to pull resources from the Internet, and I could just go web exclusive if I just want to do only web resources. But in my case, I do want to reach into maybe I have some documents that I've saved. So I'm going to go and do some brainstorming on metacognition. And so I know that I've done some stuff with metacognition in the past. I want to have this presentation pick up on that. So now it's going to go through. It's going to review my data, and it's going to help me build a structure for this presentation. So you can see here not only does it go through, it's looking at some lesson plans in here, but it's actually giving me the connection to either external resources or the resources that I have myself. So, for example, I have a lesson plan in that I created on metacognition. I created that not that long ago, actually, so I created it a lesson plan on metacognition. You can see I've got some external resources in here. I can go in the University of Calgary and Yale in here. I could go in and there's an external resource here, dt.org. Here's, for example, metacognition. This is a PDF that I created last month metacognition to teaching learners how to understand how they're learning. So I've got all this in here, and now what I can do is I can say, Okay, let's go ahead and provide a detailed breakdown and outline for this. I can even start looking at interactive activities, again, creating that engagement piece. And if I go in here, I'll go ahead and say, Yeah, let's look at some structure to this particular presentation. So copilot has gone through and it has created a nice structure for me. I've asked some other questions in here as well. But you can see that I can have this chat element to help me develop the structure. And if I go into my web interface and I go in, you'll notice that my chat is saved in my web interface, as well. So I can switch back and forth because I'm actually drawing on the same information, and here we are. The same information is here in the web interface of Copilot 365. Now it's also possible as I'm working with copilot or as I'm working with PowerPoint here that I might have some questions about the application itself. So you can do that, as well. You could say down in the copilot messaging here, I could say something along the lines of, how do I create word art? So there might be something. You know, I'm not familiar with how to do this in PowerPoint. So this becomes a help feature for me. And copilot will go take a look at how I create Word Art in PowerPoint, and it'll direct me basically having the entire manual here right in copilot. I can ask questions. There's even links out to YouTube videos and tutorials on how to create Word art, and that's useful. Video tutorials in here as well. So if I go here, that'll bring up a web browser with the Create WordO word art by Microsoft Support. So you can see here, I've got it'll launch out into the web, so it can act as a help function. Something else that I really like to use copilot 365 for when I'm developing presentations is as a thought partner. So here's a fairly generic presentation that I've just opened up in PowerPoint, and maybe I'd like to refine it a little bit more. Notice that I can create an image for this slide. So that's one way, and we'll talk a little bit more about that in a moment. But let me go in and say, you know, can you identify any gaps or improvements in this presentation. And what's going to do improvements I could make? So I'm basically just almost asking a question as if I would ask this of a friend or somebody that I'm working with, I can go in and copilot will now go through analyze this presentation and look for ways for me to improve it. And that's a very useful way of using copilot 365 as a thought partner. It's going to go through. It's talking about some gaps in here, over use of generic layouts, lack of audience focus, too much placeholder data, not enough storytelling. So this is great. This is some pretty significant feedback for me. It is a generic presentation. It's not structured or designed to actually be used. I just threw that in place so that we could start working with it and so that I could get some harsh feedback on it. It's not very good. So I can go in here. I can say give me specific suggestions for each slide. I can say suggest interactive elements. And now I'm using copilot 365 as a thought partner. Okay, so you may not be able to see her in your monitor, but we've been joined by my little black cat Blossom. She really is here. And we're going to go into the web interface for copilot 365 because there's a few things I'd like to show you that are very useful when it comes to PowerPoint and presentations. So I have a new chat here, and I could talk about PowerPoint here, but I can also go into the Create option. And underneath the Create option, notice that I have many things that I could create images, videos, infographics. All of these are fantastic and can be inserted into a PowerPoint presentation. In fact, I can even go underneath the Me button here, and I could design a presentation directly out of this create menu. Let's begin by creating an image in honor of my little Black Cat Blossom. What we'll do is we'll create an image of a black cat, an image of a little black cat, of a little Black Cat, just like you blossom, even though you're sleeping now in my arms, little Black Cat. And what we can do with this image is we can add content as a reference so I can upload a picture of Blossom, and it would use her as a reference. I can choose the style, whether I want to be whimsical or photorealistic, cinematic. There's a whole bunch of different options in here. So, let's say, for example, I'll make it something like let's make it a retro print. I think that would be fun. I can add my brand and color in. I could make it square, which is very useful not just for social media, but it's also very, very useful for PowerPoint because if I have text with an image, then I can put them together. So we'll go ahead and we'll create the image. Now, one of the things that I'm often told or asked when I demonstrate this to people is people will say, Why does it take a little bit longer for copilot 365 to create an image compared to other tools? And it does take a little bit longer. I've used Gemini's nanobanana at this point in time when I'm making the video, it's quite quick and it's quite good. And I've used chat GPT to create images. It's quite quick, but I don't think it's quite as good. I think it gets a few things wrong. And then I've used copilot 365. And well, it does take a little bit longer to generate an image, and I'm letting it generate this in real time as I'm making this video. I think it does a very nice job of generating images, and it's something that because it's part of my co pilot license, doesn't require me to have additional licenses. So here's a little black cat, that's quite a cute cat in that retro poster style. And when you do things like photo realistic, you can play and see the results are quite impressive. What's also nice is this is now stored in my library of images. So if I have to bring this into a document or if I want to bring this into a Power Point, I can use it across all of the different things that I'm doing, which is really nice. If you take your time, create a number of images, you can now have a library of consistent images. I'm going to go back to the Create, so go back to the create menu. And you'll notice here that I won't go through all of these. I'll do another video on the Create function, but I could go in and create a presentation. And notice that I have a number of different templates. I can do a pitch deck. I can do business and productivity presentations, research share outs, projects reports, marketing. So there's all sorts of different presentations that have templates in here that I could use, as well. And if I go in here, it'll just edit this in PowerPoint. But what I'm going to do, I'll start with a template, right? So I can start. And I'll just start with a blank presentation template. And notice it opens up PowerPoint in my web interface. And now I can go in and you'll see here takes a few moments to load. But now I've got this presentation three that I'm working on. You'll notice that I have my copilot button here. I can create a new presentation, create a new presentation off a file, add slides, start working with copilot directly from this button here. So I'll actually go into copilot from here, and you'll notice it just opens it up on the side. Designer is part of copilot. I can bring in a design element here. This now becomes my design element. Go into copile it here by bringing up the menu. And I can start interacting with copilot to help me build that presentation. So you can see here what's the story here and maybe what I'd like to do, I'll create an image directly out of here and let's do Black Cat again. So we'll do another Black Cat, and I can, in this case, here, go into my settings here. Notice I can go in designer if I want, but I can say here photo realistic. So I'll go photorealistic. Make it all one word. Right, blossom. Oh, you're going to groom yourself now. Okay. So, she's gonna go on to her little sleeping area. You know, she lives a life that blossom. She's pretty relaxed as a cat. But you can see here I'm generating the image right out of copilot in the PowerPoint environment. And again, it's going to start generating an image. This time here, it's going to do a photo realistic picture of an image. Won't be as beautiful as blossom, but it does a pretty good job of generating an image. And, again, it's going to take a few moments to generate that image. I'll pause the video in this case. My little image of a black cat has shown up or my image of a little black cat, and I inserted it into the slide. So you can see it's now part of the slide here. I can, of course, work with this. I could go in and I could crop this image, for example, you know, put it, so it's a little bit more ears in there. There we go. My little black cat. But I could do more with it, as well. I could do things like I could go in and add a background to the image. I could modify the fur. I you know, show a playful post. These are just some suggestions from copilot. There's a lot more that I can do in here in order to work with the image. I could copy the image, paste it into other things. I could get information about the image. So I have a lot of ways that I can work with images. What's even cool here is that if I go into my copilot website here, this image will now be part of a library. So in the library, you have pages, which we'll talk about in another video, but I have all of the images that have been generated will be a part of this library. In my case, it's a little bit slow loading. I'm having an Internet issue at the moment, but it'll load up all of the images that I've generated so that I can use them and repurpose them for other things. So you'd see the image of the black cat. You'd see the image of a retro style black cat. Here's a bunch of images that I created previously. They're all loading up in here, AI maturity models. Now, I will say that with your image library or when you're generating images, you do have to check the images to make sure that they don't have anything unusual in them. What I mean? Like, for example, if I did the image of the cat, you want to make sure that it doesn't add an extra pa or tail. So you may have to provide some additional information to get the image just right. The idea, hopefully, is that you spend the time to give enough information so that the image is well created in the first place. But the point is, you can go in and modify then you will have a library of images that you can use in subsequent projects and such. So that's an example of using the image and the create function. Now, we've seen how helpful copilot 365 can be in helping me develop and create my own presentations. But what if I'd like copilot 365 to create a presentation for me that I could then edit and build upon? It can do that, as well. So once again, I'm in the web interface here, and what I've done is I've gone into my application, so you can see I'm in my apps, and I have PowerPoint here. And underneath PowerPoint, when I bring up PowerPoint on the web, it sees the files that I've been working with. So you can see it's got my file that I was working with in the application on my desktop. I can create with, you know, different templates on presentations, infographics. Those are all here as well. Different types of presentations are in here, and I can create a blank presentation through the web interface. Now, when I click on Create New presentation, notice that I have the ask copilot menu item at the top, copilot on the side. But if I hit this little button here, I can actually say, create new presentation. And when I create a new presentation, this will have copilot do a lot of the work for me and build me a structure that I can start working with. So let's say I want to create a presentation on taking care of cats that's aimed for elementary school students. I can go in and add reference files. So if I do have any information about cats, I can throw those all in images of cats that I have. Maybe all the students bring in a picture of their cat, and I put them in there to make it fun and such. And I'll go ahead and I will say, generate the image. Now, when it comes to design, if I go into the design templates, I have all of these different design templates that are from Microsoft 365 or organizational templates, if I have them. So if I'm going to have one on taking care of cats, let's just scroll down and we'll make it kind of fun. We'll kind of put in this school days one. We'll select that design. And it'll now use that as the template to create the presentation for me. I don't have any reference files on CATS, so I won't add those, but it'll grab them from your organization or you can upload them. And now when I go in, it'll generate the outline here again. But this time, it's a little different because this time, it's not just generating the outline for me to work with and build something on my own. It's actually going to generate this for. So I go in here, I can read the outline. I can take out a slide. I can modify slide elements in here. So before I actually generate the slides, I can go in and make modifications. And when it comes to images, I can go to the Microsoft 365 Image library, the content library. So stock images from Microsoft 365. I could just use organizational brand images if I want, or I can use a combination of both. Now, notice here it's going to do 16 slides, maximum of 40. I could go in and make some modifications in here. So, for example, I could say, I only want to create ten slides, but I'll go ahead and take the suggested ones here and I'll generate the slides. It's now going to go through and begin generating all of these slides for me based upon the outline that it generated. And look what I have already. It's already starting to build some nice slides in here. Everything is nice and clean. There's not a lot of words on any one slide. It's not overdone. So this could be a great starting point, or if it's something that I just want to do for fun in class, it's something I could just take as is and use it as generated. So it takes a few moments to generate it, and now I've got this nice little slide deck here if I want. I can preview the slide deck so I can present the slide deck, and let's see what exactly I have here. You can see I've got how to take care of cats loaded or built entirely with copilot. So, it's pretty good, right? Now, of course, you have control over this and you can modify it. You can change fonts. You can do all sorts of things, but it's got transitions in there, cute little cat in there, different things that we can put in here. And I've got a nice slide deck generated by copilot 365 that I can, again, work with or use as is. I'll just escape out of here, all the things we need to do to make sure our feline friends are happy. And that's how we can use copilot to actually build the slides for us. Copilot 365 is there for you, no matter how you'd like to create or work with presentations from the beginning phases of creating ideas and structuring to helping you with the application itself to providing feedback on how to improve your presentations, to creating images and resources for your presentations, and to even creating the entire presentation for you. It can also be used to have you record the presentation and then provide feedback on that. There's more that we can do. But in this video, we concentrated on the core functionality and some things that I think you can take away and really start working with to create better presentations by using copilot 365 to help you with the process. 7. Prompt Engineering in CoPilot365: How do we interact with an AI system in a way that's most effective for getting the results that we want in order to be more effective and efficient? Well, prompt engineering. And you'll see a lot of information on prompt engineering. It's really just how do we structure our conversation with the AI so that the AI can have the best chance of returning something to us a value. And in this video, we're going to talk not only on how to talk to the AI through a prompt engineered approach, but also we're going to show how in copilot 365, we can get help with our prompts. We can refine our prompts, and we can even schedule our prompts to have information waiting for us when we come into work or at the end of the week or whatever we want. It's a very interesting thing to be able to do with copilot 365. It's very powerful, and it doesn't really take that much before we develop the skills to do effective prompt engineering. In this video, we'll look at a four step process to write effective prompts. The first step is to set a goal, where we set a goal for what we'd like the prompt to do. The second step is we provide context the third step is that we provide sources or information that can be used in part of the query. And then the fourth step is we set expectations. Let's go through each of those steps in turn, and then we'll look at how we can even schedule the prompts to occur automatically. The first step in creating an effective prompt is setting a goal, the output that you're looking for. It could be a summary. It could be that you're looking for handouts, a lesson plan. You're looking for a document. Whatever you're looking for, you should state that in your goal. So here I have the goal that I would like to create handouts for students on how they can use research back study techniques to learn more effectively. So here I am at the first part of building the prompt. I've put my goal into copilot 365. And here, I actually put in the word goal in order to keep things organized in my own mind. The AI doesn't care about that. It's just going to read the goal and continue on. The second part of a good prompt is to provide context. Context really helps the AI understand what it is that you're trying to achieve and really works well with AI so that you get a result that matches your expectations, which we'll talk about in a moment. So here the context is, you are my research assistant, and I am an instructor of students at a technical school learning how to study more effectively. We are creating a study guide on learning how to learn. You could provide even more context than this, but what this does is it really situates the answer as being geared towards technical school students, understanding that we're going to create a study guide and understanding that the objective here is to create something on learning how to learn. Context is really an area where you can get copilot to behave exactly like you want. If you provided information, for example, on the age range of the students, the specific subject areas that they're taking, the demographic breakdown of the students, there is so much that you can add to context that will really help tailor the result you get back. In fact, a lot of times, I will keep a notepad of different contexts where I put quite a lot of effort into thinking about what type of result I might want. I might want to say that my context is a certain grade range, a certain skill level, a certain area of the world, or a certain area of study, there are so many things I can add more context. And again, it may seem like we're putting a lot of effort into building this prompt instead of saying, give me a study guide, but we're getting better results. You'll see once we push this into the AI. The next thing that we'd like to do for our prompt is to provide sources for the AI to work with. And this is where copilot 365 is especially powerful. In fact, the way that copilot 365 works with sources is something that makes it my preferred AI because of what it can do. Now, any AI system will allow you to add files and reference material into the prompt that you're creating. There's usually a little plus sign here where you can add in various work content or upload images and reference files. That's fantastic. Except anything you upload into many AIs could potentially be used to train public datasets. This means if I upload proprietary research or if I upload confidential information, that could potentially leak into a training model. We do not want that, especially in education or government or anywhere where we have secrets or information that should be protected. So we don't want to do the nice thing about copilot 365 is it uses your Microsoft authentication, your role based authentication control or role based access control in order to go into those objects that you have permission to within your work environment, but it does not use those to train a public model or a public dataset. And I can go in and add them in here, or one handy thing I can do is hit the forward slash button. And when I hit that forward slash, I can look for people, files, meetings, emails, chats and sites, SharePoint sites. Anything that's in my environment, I can just add in as a source. I also will be using the web, so I'll pull from the web, but I can use my internal work environment or a hybrid of work and web. I can even go web only if I go up here and say, I just want to use the web. But in my case, maybe I do want to go in and I want to add some files in. And I can continue to add different sources in here, so I can go ahead and just use this forward slash. I can continue to add files in here, and you can see that these files will allow me to have context for the query that I'd like to do. So now I've really started to build up this query. I have my goal. I have the context, which I could improve on a little bit here, and I have some sources that will help the AI create exactly what I'm looking. Now it's time to set expectations. By clearly stating the expectations, whether you want a table of information, comma separated value, whether you'd like a report that's summarized, whether you would like a handout, whatever you would like, it's important to tell the AI exactly what you want. So we'll set expectations. Okay, so I've put in the expectation that I'm looking for a summary a handout called Research Back study techniques. I could get even more detailed here, explain how big the handout should be, whether I want to have graphics in the handout, whether I want tables, whether I want quick tips. Everything that I'm expecting to get from the AI, I can put it in here. Now, it does take a while to create this prompt. But when we think about what the AI is going to do for us now, we're going to see that the results are well worth taking a little bit of time to give the AI as much information so that it's going to be in a position to give us what we'd like. Let's see exactly what the AI says to us. Going in, I already knows that it's synthesizing. Notice that it's not going in and spending time asking me for a lot of clarification. So I can go in here. It's giving me a nice little handout that I have here. And you can see here I could go in. It gives me my sources that I had. I could go in and sample activities for students. That might be interesting. Could have caught that in my prompt. And should I make it more concise? I'll say, go ahead and create some sample activities for my students, and then I could continue to work and refine this. The point being is that I got a very good summary of all those articles that I put in in the form of a handout that I could use. So I could make it a printable handout. I could tailor it to math students or another group of students, for example. And you can see here that we're starting to really build up something here. Nice reference table in there, and we could do it as a printable handout, or I could say, you know, add some graphics to this, add some graphics to the handout. So we can really start working with this and make it exactly what we might need for our classroom or our business, if this is something that's referencing documents that are part of my company. As you work with copilot 365, you'll become used to the different goals, contexts, sources, and expectations that you might put into a prompt for different aspects of your work. So if you're working with documents, you may be interested in summarizing or providing clarity. If you're working with emails, you might be interested in more of a search and summary activity. If you're working with the researcher or with the analyst environments, then you may have different objectives with your prompts. But by following that structure, you'll get great results. But we can do even more. Co pilot 365 has a prompt gallery and allows us to refine the prompts using chat and the prompt gallery. We can also schedule a prompt so that it will fire off and send us an email with the results on a regular schedule. We can, of course, save the prompt to use it in the future. That's very handy if we take time to create high quality prompts. We can use them and refine them. And, of course, we can share them with other people in the organization so that we can benefit from prompts that we and others have written for each other. So here I am in a new chat, and you can see that there are some suggested prompts for me at the bottom of the chat window. If I say see more, it will go through and give me a number of other things that I can do like summarize a file, look at a schedule, and an email, all sorts of different prompts, and these will start working with my data, as I work with copilot 365 to identify people that I work with a lot or files that I've recently opened. So, for example, I opened recently an Excel file on PSP video games, but you'll also notice here that if I go to my prompt gallery, this will open an entire gallery of prompts that I can work with in copilot. You can see here there's all sorts of different types of prompts that are suggested right off the bat, but I can actually start refining them by task. Let's say, for example, I would like to learn something. I could go in by job type, so I could choose a specific type or department or industry. I'll leave that blank, and I can choose whether I want to use the copilot analyst, my Hub, if I've stored a number of prompts, the researcher agent, visual creator, if I want to create maybe some spreads or spreadsheets, I want to create some handouts. Spreadsheets would be a different thing. My Viva goals, my Microsoft 365 admin these will change depending on your access in Microsoft 365. So I'm just going to go into learning, and you notice that my prompts that I save would also be available to me here as well. So let's go ahead. Underneath learning, I could say, What does it mean or grow your network or explore what's possible. So let's say, for example, I'll go into the Explore What's possible and notice it says, tell me an interesting fact and hypothesize what it reveals about the world. This is a very short prompt. It doesn't follow our plan of goal, context, sources, expectations, but sometimes we can use small prompts if we just want to be a little bit more exploratory. So if I go in here, you'll see it'll give me an interesting fact. I didn't even ask it an interesting fact about anything. So, in this case, here, honey never spoils. What an interesting fact. Those bees are awesome. So anyways, if we that wouldn't course, be applicable necessarily to my work. But if I'm just wanting to play around, I could go ahead and look at some of this. The next feature of copilot 365, when it comes to prompting is so interesting that my little black cat blossom has decided to join us to look at it. So I've put in a query here, I've put in a prompt, and I didn't follow the goal, context, sources, expectations, a simple prompt, similar to the one that I chose from the prompt library. I'm asking copilot, tell me an interesting fact about cats and how I can observe or apply it when taking care of my black cat blossom and my gray cat peanut who's somewhere around here. So I'm going to go ahead and execute that query. Typical prompt, typical response might give me some interesting information. But I like this so much that I would like to start this every Saturday morning. Every Saturday morning, I would like to know an interesting fact about cats so that I can plan how I'm going to spend my weekend taking care of my little cats. Well, I could read the answer. I could save the prompt and execute it every Saturday morning, but watch this. I can go up to the prompt itself and I can click on Schedule this prompt. When I go to schedule the prompt, I could say, I would like this to happen every week on Saturday, so I could make it every week on Saturday. Maybe I want to start that early in the morning, so I want to have this execute at 7:30 in the morning, and I want it to run for 15 times. What it will do is every Saturday morning, it will send me an email with the results of this prompt. Now I've said it and I've forgotten it. Every Saturday morning, it'll send me a nice little prompt, and then blossom Peanut and I can have some fun. She's going to go have some fun right now. So you can see that it's building this for me. It's scheduling, and it's going to next run on December 20. I'm making this video on the 14th, which is a Sunday. But I could go in and I could run it right now. And when I run this, it'll actually test it. I'll execute the prompt. I won't see anything on the screen, but I will receive an email that will have the results of this let's wait for it to finish executing, and I'll show you the email. So I did indeed receive the email here. This came automatically. This is my test email. Otherwise, I'll receive it every Saturday morning at 7:30 A.M. For the next 15 weeks. And when I go into interesting cat facts about blossom and Peanut, I'll click on there. It'll bring me out to copilot 365, and the results of the prompt will be here immediately. Says, How can I help you? But in a second, it'll actually show me the results of that prompt. I don't have to type anything in hands free here, but you can see here it's going in here when they're making eye contact and such, you know, and I can go back here. I'll ask me some more questions about science backed behavior, but it will execute this prompt on a regular basis. I will use this prompt quite often to go in and summarize every week at work. So I will say, summarize the activities for the past week. What are action items that are still outstanding? What are some of the things I did in meetings? Can you summarize those for me? And I'll also have another one execute every morning. Well, I'm on my way into work, so I'll have it execute around 6:00 A.M. In the morning. So by the time I arrive at work, I will have an email that summarizes all of my tasks for that day, things that I'm hoping to accomplish based upon my email, my files, my meetings, and people that I'm interacting with. It's a great way to really minimize your prep time so I can basically come into the office and hit the floor running. I can also go into a prompt and I can choose to save that prompt, so I can save this prompt, and I'll call it Cat fax. And then I can save this here, and I can modify it in the future, as well. So now I have that available in my prompt library. And I can go in and I can actually create a link to this prompt that I can share with others. I can copy the prompt and make modifications. I also like dogs. So I can make another prompt called dog fax. And of course, I could go in and edit the prompt here as well. Now, one of the things that's also useful extra bonus tip here as well, is if I go into this prompt, so I'll just copy this prompt and paste it into my chat here. So we have a prompt in here as well. So what I can do is I can go into the prompts here, view different prompts, so I can go directly there, and I can also go in and manage access to any of my shared prompts, as well. So there are the prompts that copilot has, but I can manage access to shared prompts. And something you can do that's quite useful as well, is you can go into the prompt here. You can select it. Well, in this case, here, I've already copied it. But what I could do is I could actually ask copilot. So I'll go in and add a line here. Can you help me help me write a better prompt. From the one below. So I'll say better prompt. So maybe I want to get a better prompt than the one below in order to work with cats. So I'm going to provide this one here. I'll actually normally put it in quotations just so that copilot really understands that I'm talking about a prompt, about a prompt, and I'll go in here and it will help me refine this. So copilot will say, Okay, I see your prompt and I'll say, Here's a stronger one, right? Share a science based fact about cat behavior, and you can see here that I've got this in here. Strength their care and simplicity, it tells me why it's better. I can even say, Are there some more variations? I can get more variations. And you can see that by using the AI to help me use the AI, I'm actually able to get better results. If we think about metacognition as a way of thinking about thinking, I guess we could think about this as metapmpt prompting about prompting. Taking time to learn how prompting works and improve your prompting skills is a worthwhile investment if you're going to be working with copilot 365. You'll get better results. You'll be able to schedule prompts. You'll be able to get a lot of information in a way in a format that matters to you that you can use. 8. Agents in CoPilot 365: Artificial intelligence is a very powerful technology. And when you introduce agents into artificial intelligence, it becomes super powerful. Microsoft copilot 365 has a large number of built in agents that we can start using right away. But we also have the ability to create our own agents in copilot 365 that extend the functionality and can be customized to our environment. In this video, we'll take a look at some of the agents in copilot 365 and then we'll look at how we can create our very own. It's a very interesting way to work with artificial intelligence. It can be very useful and it's incredibly powerful. Let's take a look at agents in copilot 365. Here I am in my co pilot 365 web interface. I've gone to Microsoft 360 five.com, and I'm in copilot. Again, remember that copilot 365 is an organizational license through a school or through an organization or a business. You can see here that I can have a new chat, my search, my library, my create. We've talked about most of these in other videos. This is part of a series of videos on copilot 365 that make up a YouTube course actually, completely free. You can check it out. I'll put link down below. But underneath agents here, you can see that we have a couple that are pinned to my menu already. I have one called researcher, one called analyst, and then I have some other ones in here such as Lesson Planner, Microsoft 365 Admin. I can look at new agents or I can look at all agents. Now, when I do have a copilot 365 license, I will normally have the researcher and analyst agents pinned to the menu. The other ones are ones that I've either either added or ones that I've created myself. Let's take a look at the researcher agent to get an understanding of what an agent looks like. So the researcher agent, think of it like a specialized chat box that's dedicated to research. So this agent is designed to be more of a searching research gathering tool as opposed to a general AI chat. It's a little bit nuanced, but what it means is that when I go into the researcher agent, the focus is going to be on conducting research. Things like a customer brief, market analysis, meeting prep, topic reports. You can see that we have a whole bunch of different starter prompts that can help me get going. I can go underneath computer use, which allows me to perform tasks using a virtual computer. That's very powerful. I can go and select sources for my research and because I'm in the researcher app, it will also go out to the web and grab resource articles as well. I can also hit the plus button here, of course, to add work content, upload images and files, and attach Cloud files. But let's say I want to do research and let's say we'll do a market analysis. And let's say I'll do a market analysis on Microsoft themselves. So I'll go in here. I'll build a comprehensive market share analysis for Microsoft using both work and web resources. This is a very nuanced thing, but because I'm a member of Microsoft 365 tenant, if I have emails or if I have files about Microsoft in my OneDrive, let's say Microsoft was one of my customers or a company I do business with, or maybe I subscribe to a newsletter that has proprietary information. I pay for it, for example, and I store that in my OneDrive, that would be part of my research. Now I don't have a business relationship with Microsoft, so my work material would not be there, but it will go to the web sources. This is very useful, let's say, for example, if I want to do market research on one of my customers because it'll take all of my documents as well as web sources to do that research. I will go out and it'll be doing a more comprehensive look at Microsoft. I could have focused my research by saying, look at their Cloud services or Azure or their AI copilot. But in this case, because it knows that I want to look at Microsoft, it's going to go in here and say, well, what part do you want to know about Microsoft? Are you interested in their market share? Should have competitors in so in my case, I want to have it short, just one to five pages, and I would like to focus just on Cloud and productivity segments. So I'm taking their suggestions. I could go in here and I could view more prompts. So in here, I could do a topic report or some of these other prompts that are suggested. But in my case, I'm good with a focus on productivity segments. If my research involved programming, that's where the computer use or running in a virtual machine would make more sense. Now it's going to conduct the research, and this will be a longer process than when I'm working with a typical AI chat. It's going to do a lot more research. I'm going to pause the video just for a moment and then we'll come back and see what the researcher agent has gotten for me. So the research is completed. It did take a little while in order to complete the research. If you look here, I can drop this down and it will talk about all of the different steps that it took when it was conducting the research. So I have full visibility on the process that the AI took. If I go here, I can get the results. I can download the PNG, copy the preview, export out. I can download the PNG. If this was code, I could copy the code as I scroll through. I'm not going to read all of the research. Let's just scroll I actually was playing around with this a little bit before I restarted the video, but it comes up with a conclusion. Notice that I can export this out to Word, PowerPoint, a PDF, or even generate an infographic, very importantly, if I click on sources, I can get a list of all the sources that were used as part of this research. Now, the research agent is fascinating by itself. I encourage you to play with this if you have a co pilot 365 license. I will often use this to do research on internal documents that I might have. For example, let's say, I was working with a certain company or let's say I was teaching a certain course and I wanted to look at the last five or six times that I taught the course and I wanted to see which assignments were the most challenging for students. Which assignments did they struggle with the most? Then I could do research on that, pull the sources, all of the different grade books, all of the different assignment lesson plans. Very internal, something I definitely would not want to share out on the Internet or have used to train a public model. But within 365, that's internal research. Then if I was working with a company, external research like this is quite useful. There's also the analyst agent in here, and I won't do a full demo on this one, but this is allowing me to get data insights and to visualize data. This can be quite powerful. The key here for this video is that both the researcher and the analyst agents are agents, and there are many more. If I click the button to say all agents, there are a number of agents that are created by Microsoft. First of all, a lot of the agents I've been playing around with show up at the top. I use researcher and analyst there there by default, but I also have a Microsoft 365 admin agent because I have my own tenant for Microsoft 365. I have my work, one, I have my own. And then I have a lesson plan or one that I just created so I could demonstrate that to you and some other things. But there's a number built here by Microsoft. There's a huge number or a significant number of agents that Microsoft has built in. Things like SharePoint page agent to transform conversation results into SharePoint pages. There's learning agents. Here's There's a couple that are very, very useful. There's the prompt Coach agent. I can add that in, and this will now be a prompt design coach and it'll show up just on the side here. If I go in here, it might not have enough space in there, but I did go ahead and I can launch this agent if I go to all agents. I can have an Ida coach where if I click on Idea Coach, prompt Coach came up. I'll go back to all agents I I go here, scroll down. The other one that I really like is the Idea agent. That one I'll add in as well. This is a great agent to have copilot 365 work with me as a thought partner. There's many other ones, writing coach, learning coach. I literally could probably do a video on each of the agents and doing work with them, but the fun part is to play around with them yourself. I can brainstorm a topic, go in here, there's things like organize my ideas, training and development, help me improve my skills, and say, what do I want to focus on and all of that sort of good stuff. I'll go to my prompt coach. Again, it's how do I do prompt engineering? How can I fix a prompt in here? I'm not getting output I expect from a prompt? How can I fix it? It's going to ask me what's your prompt. It's going to go in here and say, well, why don't you give me a prompt and then we can go from there and it'll help me improve it. That's a lot of different agents in here that I can work with, show you a few more. So if I go into all agents, so I'll pop back into all agents. And I can also get agents from third party companies. I'll exit this for a moment and we'll just go in here. Exit the prompt coach. We'll just wait for a second. That's on me because I'm clicking too many buttons all at once. I'll just refresh the page. Sometimes things do go wrong and I'd rather show you how I deal with them. Here we go. I'm going back to all agents, and if I scroll down, you'll notice, by the way, at the top, the Ida coach and the prompt coach are now part of my agents because I added them in. There's the ones by Microsoft, there's a number of featured ones. Like for example, there's a Canva agent and a dropbox agent and decisions. I can create an agent. We're going to get to that in a moment. And then there's other agents in here. If I drop these down, lots of different agents in here for programs that you may be familiar. So things like, for example, a Mirror board. I prefer Microsoft Whiteboard. There's a career coach that Microsoft created. There's a teams manager in there that's by solutions to share. So there's a number of different ones in here and Snowflake in here. Now I'm going to get excited, but there's a lot. We're obviously not going to go through them all, but there's a lot in there that are agents that we can go ahead and install into our environment. Let's go down. I can go into a new agent by clicking this button here, or you saw as I scroll down here, I can create an agent right here. So this is effectively the new agent dialog. And the nice thing about creating a new agent is that first of all, it's private to me, or I can share it with others. Let's say, for example, I wanted to create a new agent on how to get customer insight or a corporate communication crafter. There's lots of different ones that I could use in terms of starting point, maybe a quiz tutor or a prompt coach. Let's say I'll do a quiz tutor. So do a quiz tutor in here and we'll call this, uh, quizzes for classes. I'm not sure if I'm in there. Let me see. There we go. I think I went into load. It was loading the template. So let me scroll back up. So quizzes for classes. And because it's a template, there's a description in here, so it creates interactive fun and engaging quizzes. There's instructions in here of, you know, what's going to happen. I have up to 8,000 characters I could put in here to go into the quiz agent. Now, I'm just effectively copying the quiz agent because I would add my own stuff in here. With my lesson planner one, which is one of my agents that I created, I put in instructions for it to use the boops model and to create a PowerPoint presentation. We'll talk about that in a moment. But you can see that starting from a template can really save me quite a bit of time. Notice here that I have an entire knowledge section. I can say, go into my files, my meetings, my chats, I would like to put those into this agent. For example, if I wanted to create an agent that summarizes the meetings that I have at work and such, I could add my team sites in there in order to have those available or my SharePoint sites. All of these can be put in. I can search websites or not search websites, making it an internal agent, if I don't, making it a hybrid agent, if I do search websites. I can say only use specified sources and nothing else. I can reference people in the organization if I'm running that agent internally or sharing it with people the results with people, I may not wish to reference people by name if I'm going to share my results with external audience, but you could if you wanted to, maybe if it's just an internal report. There's a lot of cool capabilities. I'll let it create charts and code and documents. So I'm going to give it that ability. I just use the toggle switch and turn it on. I'll give it the ability to create images. I'm turning that functionality on as well. Again, because I'm using a template, it has a number of suggested prompts, and I can add my own suggested prompts in there so that I'm able to really make this agent my own. Notice here that the preview here shows me what it would look like. These are some of the things in here, and then I can create this agent. Now, once it's created this agent, it will show up underneath all of the agents. There's only a few of them that will show up on the side here once it creates the agents. If I go to all my agents, it's still going to be in the process. But you can see here that I have my lesson planner agent that's in here, and then this agent that's being created, I hope I didn't just knock it out. But usually, I'll wait for it to be finished. But if I go into my lesson planner agent, which was one that I created earlier, you can see that this is a simple agent that was created by myself and it's asking what's the age group for the lesson? I could say the age group is post secondary. That could be one of the questions that I have and I could say here, this agent that I created will create lesson plans for me. And I could load up templates, but you can see that as part of the agent, I gave it a lesson plan template to use, and you can see the sources here. This is my own document. Let's say I have a number of internal documents that are formatted. Let's say we have a standard template for lesson plans or a standard template for quizzes or a standard template for purchase orders. I could load up those templates into a custom agent, and then when I say, create a lesson plan or create a purchase order, I'll use whatever I've given it in that knowledge base section. You can see here, I've got it, I've uploaded here for 12. I didn't put a topic in there. I'll say here, uh the lesson is on dolphins. I like dolphins. Nice animal. We go in there and now do a lesson planner on dolphins. Now, in this case here, I had already told it when I created the lesson plan agent that the lesson should be 45 minutes. They should include a ten minute interactive class activity. And you can see here, it's got the introduction, it's got this ten minute activity in here. So it went in and I can even say, create a PowerPoint for this lesson, and it will generate PowerPoint slide structure for me. And you saw if you've been watching the whole course, then you've seen the other video where we did PowerPoint slides, and we worked with Copilot 365 in PowerPoint. But this is effectively what's happening here as well. It's going out. It's using copilot 365 with PowerPoint, it's going to generate some slide outlines. I can actually have in the agent if I wanted to, I could automatically cue that behavior. It would create both a lesson plan and supporting PowerPoints for that lesson plan. I'm just going to pop into, well, this one's analyzing. I actually have a previous one that I created here where I asked it to create a lesson plan on metacognition and you can see that I asked it to create the PowerPoints and these are the PowerPoints that it generated from my lesson plan on metacognition. This was an example of another lesson that I created using the same agent that I created using the knowledge base that I wanted with my templates. You can see it's a very powerful way to get a lot of work done without having to go over there, the dolphins lesson plan is here. That's great. I can see my dolphin lesson plan. And so on. I can continue to work with these. Now I've got a number of windows open. So you can see I've got a number of windows open here. We'll close this one here. This is just some code that I had in here and we'll go into my other browser here and we'll see what we have in terms of my lesson plan for the dolphins. I can add speaker notes. I can have a formatted lesson plan document here. There's my Power Points. We'll see. We'll take a look at my dolphin Power Points because that's the lesson plan that I demonstrated to you. Oh, there we go. Notice it's put in some nice clip art of some dolphins in the sea. Now, I will say, agents are extremely powerful and the more you put into developing a high quality agent, the better quality results you'll get from that agent, but you still have to ensure that you go in as the human and make sure that the information here is accurate. We can check the resources that we had. But you want to make sure I have had cases where I've done a lesson plan on an animal, and it shows the wrong animal. So you might have that occur as well. But it's quite nice. You can see that it's generated, in this case, here, little 13 slide lesson plan for dolphins. What you're able to do with agents in copilot 365 is almost unlimited. Remember, it can reach into documents that you give it. It can reach into your emails, your team meetings. I can go out on the web. This means that it has a huge library of knowledge available to it, whatever you configure in that knowledge section of the agent. As an example, you could literally have an agent that prepares a meeting brief for you and you'd run that agent whenever you're going into a meeting and it goes into all your emails and team meetings and anything that chats, anything that you had that related to the topic of that meeting, and it summarizes it for you in a nice table with action items and an agenda.