Transcripts
1. Introduction: Good morning, Welcome
entrepreneurs and investors. Welcome to my masterclass and entrepreneurship and
strategic management. First of all, who am I? My name is Kara. I am 49 years old. And I'm sharing here with
you my experience of having been managing
leading companies for more than 20 years, including the latest one where I was counting Manager
for Microsoft in Luxembourg and
running a business of above 200 million
of annual revenue. I'm also and you can
see this on LinkedIn. Since 3-years independent
board director, including a private
equity holding in Dubai. And here specifically
in this training, I'm also sharing my
15 years of business mentoring young and novice
entrepreneurs and startups. And also what you
will have here, access to it in this
masterclass is in fact a class and I'm teaching at university level in a mouse
integral partnership as well. What we will be discussing
in this training is we will start from ideation, go
to the launch phase. What are the main things
that you need to know up to a growth phase maturity face, and even potentially going
public with IPO DPO. So the purpose of
this training is really that you understand
the fundamental, that you gain confidence, that you've become decisive in your decisions as a
novice entrepreneur, that you reduce your
learning process, that you can benefit from my experience and
also that you grew into an impactful person
structure of the course. So the main chapter is going to be entrepreneurship
and ideation. So the very first start
incorporation major laws, strategic management. Corporate finance is
also very essential, including things like cash
and sales management, where people are not attentive, at least novice entrepreneurs
are not attentive to. And then also some
tips and tricks from myself and having
mentors for many, many years, young
entrepreneurs and novice entrepreneurs about
the self-management as well, the project in terms
of assignments, we will be practicing on a concrete example
where I will ask you to do a strategic analysis of one of four
potential companies, including a Five Forces model
of micro pod and pestle. But that will be discussed in the training in the
strategic management part. So in chapter three,
and this class, as I said, has been
created for you, for novice entrepreneurs, people who want to start
their own business, people who want to
become their own boss. So hope to see you in the
first lesson. Thank you.
2. Entrepreneurship: Welcome back entrepreneurs,
welcome back investors. So in this second lecture, as there is in the beginning, I'd like for us to introduce what entrepreneurship
and actually means. So the, the term entrepreneur in fact comes from the
French verb entrepreneur, which means to undertake. And very often
entrepreneurs are. The definition of an entrepreneur
is linked to a person, an individual, or sometimes
a group of individuals. Individuals who have
a new business idea, who want to create
something new, want to even have
a societal impact. And that's really what the idea is about undertaking something. And so 11 term that I just
want to con here as well, which also pops up sometimes
is intrepreneurship, which is basically the same, has the same meaning
than entrepreneurship is linked to the existing company. So you have this
very big companies that are sometimes in
their comfort zone. They are not very innovative. So you have some people, or let's say some
senior managers in those companies who allow people who they want to foster entrepreneurship
inside the company, but as it is inside the
company and existing company, they call it intrapreneurship, but it's basically the same. It's entrepreneurship
from the inside of an existing company. And very often entrepreneurs are seen as innovators
disrupt us. Sometimes even when you look
at people like Elon Musk. And again, I don't want
to judge now here. I will not have an opinion. I think he has at least ideas that they're
gonna be even seen as superstars because they
are disrupters and they come up with new ideas
of goods and services. But basically the idea of an entrepreneur is
really to generate new value by creating
a new, new products, new services, coming
up with something that's existing company's
existing entrepreneurs, existing managers have
not thought about yet. When I look at
entrepreneurship and I'll try to summarize
or take an analogy, how I look at entrepreneurship, basically, I look at it. This is a Roman
god called Yanis, where this God in
fact has two faces. And I think that entrepreneurs have to have these
characteristics, those attributes of not
just looking back the past, but also looking
into the future. You cannot just look into the future and not look
what is going on in your company and how your
past performance was. Looking at the learnings. Because I think
that there is a lot of things to learn from previous mistakes and bring
those in into the future. Let's say decisions, future
vision of the company. So I believe that entrepreneurs, they have to strike the right balance between
looking at the past, looking at what is going on, but also thinking for the future of the company
because otherwise, I mean, nobody else will do it. If it is not the founders
of the innovators in the company when they look at entrepreneurship
as well from, let's say, more
economical perspective. As already said, that
entrepreneurship is little bit defined
as the process of undertaking something
with generating a value through creation
potential of a new product, new process, new
services, and new idea. When you look at
entrepreneurship, as I said from an economic
perspective, economies, they look at
entrepreneurship as one of the four forces that
are part of the, let's say, production
process as they call it. The three being lands,
natural resources, labor, which could
be your workforce, can be also robots, of
course, and capital. So capitalists basically
money or assets that you bring into the
company as, as capital. And that's basically
what economists say, is basically that entrepreneurship
is really the idea of combining the other
three resources, which are land,
labor and capital, and doing, doing
something out of it. So you can see that
entrepreneurship is kind of an energy. It's driving force
is the engine that in fact combines the other
three resources to have some, let's say, positive
outputs, hopefully. So that's really the intention
of entrepreneurship. This just the detail. I do not like the term land
and natural resources. I prefer to use property, plant equipment
because it actually relates back to
the balance sheet. But that's now a detailed
question to you. I mean, there are
many entrepreneurs. I mean, we discussed earlier, I mentioned earlier
that maybe some, some entrepreneurs or even
considered as rockstars. I mentioned, I think Elon Musk. I'm gonna be showing
you a couple of pictures and I'd like you to put a name behind a
picture of this people. And at the count of
three, pause the course. And after the count of three, you're going to be resuming it. And let's say elaborate
on who those people are. So let, let me do the
count 123 and please pause now and have thought
about who those people are. Alright, resuming back. So solving here, who
are those people? You probably have
recognized some of them. So on the top-left it, Steve Jobs, you're going
to have Jeff Bezos. Warren Buffet, Jack
Ma from Alibaba, Jack Welch, General Electric, great personality also in
terms of strategic management, the founders of McDonald's, the founder of Coca-Cola. So those are just examples. And if you extend this, there have been huge amount
of entrepreneurs throughout, let's say the last centuries. And it's not just
now or a century ago that we are looking
at entrepreneurship, but you had even big families like the RACI and
the Vanderbilt's or Rockefeller's immediately
in the middle age, more or less in Italy. There have been a lot of people
that have had the energy. And this is how the
world has evolved of people coming in with new
and new ideas in fact. But those people, I mean, we were looking at people that were entrepreneurs two
hundred, three hundred, four hundred years ago, they all had to face
similar obstacles. It's true the world was not
digitized as it is today, not globalized as it is today. But the obstacles have been very similar for all of
those entrepreneurs. And let me, because you're going to see in the
s-curve of corporate growth, I want to discuss a
little bit what are or where do those obstacles play a role in the S curve
of corporate growth? So let's first elaborate. What are the typical
obstacles that entrepreneurs will face and have been facing if you look at the lives
of those people, well, the first
one is typically, very often it's easy to have
ideas but then it's like, okay, do I have capital? How, who, or who can help
me incorporate the company? And there is so much bureaucracy potentially with the government. I need to do sanitary
reporting and this, and that. It's like it's a nightmare
to just set up the company. So raising capital, as I said, I didn't have to hire talent
and to keep this talent. And obviously it's not
easy for startups. And when I'm discussing
with young startups, it's not easy for them
to hire and to keep talent because
today even in 2022, a lot of those talents, they want to work for Amazon, they want to work for Google, they want to work for
Facebook and for Microsoft. It's difficult for keeping them. So you need to have, let's say a vision
about when you want to bring the company as a founder so that you can hire the best talent
and keep that tannin. And it's really
not an easy task. I admire the young entrepreneurs who have to deal
with this obstacle. Then obviously
acquiring customers. I mean, who's going
to pay the salary at the end of the month
of your salary, but also the salary
of employees. It's the customer. I mean, let's be very clear. So if you don't acquire
customers, I mean, you may have a lot of cash, but that cash will burn very, very rapidly and
you may end up in a situation where you have
to shut down the company. You will have also
entrepreneurs have to provide leadership
and management because people and teams I
expecting from you to be the leader or the manager or the person who drives a vision, who sets the agenda for the
future for the next years. And last but not least also, not just the people and the teams are expecting
this from you, but it's in your interests, are also looking at market
structures that competitors, what are the changes that
are happening in the market? So that's the kind
of thing that you will also have to deal with. When you take those
six common obstacles. And I promise you,
the Rockefellers, the vulnerabilities,
the Dimitri, they had to deal
with that as well. When you look at those
six miles and we bring in here the S curve
of corporate growth. So what is the S curve
of corporate growth? S curve of corporate growth
is the typical lifecycle that any company and I promised
you any company goes through. It always starts with an idea. Obviously the company
doesn't exist, then you are in the
ideation phase. That's the inception
of the company. Then you have the launch phase, company gets incorporated. Then you have the first
customers that are being acquired you
on a growth phase. Everybody super-happy. The growth is like
triple digit growth. Every year you grow
to a 103%, 100%, and then a certain
moment in time, when the product is more mature, you already have a good
market penetration. The company becomes mature. And also at one in
time is like Okay, everybody has a product,
so what's next? And at that moment in time, if you're not attentive
to what is called a strict strategic
inflection points, you may end up in a decline. And strategic inflection points, they happen to any company. And again, I promise you, strategic inflection
points always come up. And it can come from a
situation like COVID, it can. So external factors
that can come from a change in
regulation because the government has
decided to change something that
influenced the way how you sell your products. Or maybe you are no longer authorized to sell your product. So those are the kind of
things where entrepreneurs, they have to monitor the
external environment. That's why we're
gonna be discussing about the Pascaline model. And try to be attentive
on what could be potential strategic
inflection points. And the most important
thing here is not to miss those strategic
inflection points. And as I told you, I've been working at max
of as general manager for the Luxembourg
subsidiary for many years. And even myself,
I had to look at those strategic
inflection points and Microsoft as a cooperation. Think they did a fantastic job. And Steve Bohmer started that, bringing in pivoting
the company. So pivoting is really shifting and that's term that is used in
entrepreneurship. So pivoting from
a software editor to a Cloud service provider, would we have a would have missed that strategic
inflection point. I'll probably today, maximum
would be in huge trouble. But if you look at the past, Microsoft in the ideation phase has started as with Bill Gates, one of the founders of the company who developed
an operating system for the Intel chips to
make it very easy for IBM and then for the other
ones like HP, Dell, etc. And so we're Apple was much
more closed ecosystem. Windows and Office
war as software, we're really catch
cows of Microsoft and obviously you have
new products coming in. But at the very end of the day, at a certain point in time, even for a company that has been so dominant as Microsoft, they came to a moment where
competition came in like AWS, Google apps, apple developing their own productivity
suite as well. So customer saying, well, we no longer wants
to its burden to us, so always have to
update the software. Can you count? You just run the show for
us, Microsoft please. And this is where the strategic
inflection point came. Plus also the fact that I'm
not discussing it now here, but also from a cash
predictability perspective. You also see more and more
companies that want to have a subscription
model in terms of revenue streams to have
this predictability of cash inflows versus how
it was funny Years ago, he was selling the software. You had all the cash now. But the customer potentially
will no longer purchase from you from the next three years
that was creating a lot of, let's say, fluctuation in
the cache predictability, which is also not good because shareholders and investors
and analysts and all the stakeholders
and liked to have predictable cash inflows
and cash outflows. So this is the S-curve,
a corporate growth. And when you put
now and as I said, this happens to all companies and we're gonna be discussing the next lectures that the cycles of this strategic
inflection points, they come in fact more earlier, more and more because just the pace at which new
innovations come up is increasing and the
adoption and the dissemination of new
technology is being reduced. In the past, you had a strategic inflection
May be coming up every 30 years at the time of
Rockefeller and Vanderbilt. Now, it's matter of after
ten years, but stay with me. I'm going to be explaining
this in a future lecture. When we come back
to the milestones and the obstacles
that entrepreneurs have to face when
I've listed here, the first one being
the incorporation of the company, the second one, obtaining the first round
of money of capital. That's typically after
the ideation phase, after the inception phase. And you can draw this
in the s-curve of corporate growth when you
look at obtaining financing, keeping talent, hiring
talent, acquiring customers, but also providing leadership and management of the company. That's something that's why my cycle that I was
showing earlier. This is something that
will happen all the time. It's not something
that you say, Yeah, I didn't know and now I can relax and go to the beach
for the next ten years. Now, you have to care
about your talent. You have to care
all the time about your customers and
avoiding churn, avoiding turnover
and your customers, but potentially acquiring
new customers as well. And people are expecting
from you to provide continuous leadership and
management of the company. So that's why you see
here that the obstacles, two to five, I'm drawing them on the whole S curve
of corporate growth. That's a continuous, let's say topic that you have to
deal with as an entrepreneur. Then last but not least, managing competition
and market changes. So I could have drawn the
same line like two to five, but I decided to bring
it a little bit late. And let me explain. I believe that when
entrepreneurs start a company, they have incorporated
the company. The company is a growth phase. Initially, most of
the entrepreneurs, they don't care about
competitors and market changes. Sometimes it's bad
wake-up call because law changes and entrepreneurs
haven't looked into it. But I believe that
managing competition and managing market changes and clean things that
can be, let's say, determined or
analyze repeatedly, model that we're gonna
be discussing in the strategic tools is
something that comes. After the growth
phase has started, It's not something
that I recommend to entrepreneurs to start
from the very beginning. It's clear that at the ideation phase
before raising capital, you need to understand
if there are already ten competitors
are doing the same or have the same idea than you. And I may give you
a concrete example. Learning platforms. I mean, I like a lot Udemy
skillshare skill success. I have been asked not to
participate in a new platform. This code invested Pro from California that has
not launched yet. But if you are now the 25th learning platform that wants to go after the
Udemy is the Skillshare. So skilled successes. It's very complicated. I mean, you need
a lot of capital and a lot of efforts and probably some
different shades to have the existing customers of those platforms switch to you. Or potentially you
buy the takeover, the cost for switching them, but you need to provide value. So obviously in the beginning, of course, you need to
look at competition. Otherwise you will be burning unnecessary cache and
maybe you idea is bad. But that's part of
what we're gonna be discussing the business model
canvas and look into this. But afterwards, when
the company has launched is growing
faster than really, you will need to look at
competitors and market changes. And again, I'm not speaking here too much in this
training about it. But basically there is an discussing this in the
corporate finance training. Basically in, on this curve
linked to point number six, what is the incentive for competitors to come in
and to exit the market? It's basically the
profitability. So if you have an idea
that is highly profitable, you're going to have somebody
and you're the first one, you're going to have
somebody who will copy you, I promise you it's like this. Today, for example,
if you are in a market where you
have 15 competitors and the average return on
invested capital or so the average margin
profitability of those 15 companies
is like present. You're going to see that
some competitors will drop out and they're
going to exit the market. And so there you have also like this S curve doesn't
profitability. So when profits are high, you're going to have
competitors coming in and we want to replicate
what you're doing. And when profitability is low, you're going to have competitors exiting a specific market. Look at the airline industry. Very capital-intensive. When margins were high, you had like low-cost coming in because they
wanted to capture specific segments and
democratizing airlines or flights in fact. So, but again, just understand that here on the
S-curve, a couple of God, you have those six
obstacles that you can reflect during the curve. So with that, I hope
that you understand already what is intention
entrepreneurship and what are, what are already the, let's say in the life
cycle of a company, what are things that you need
to be attentive looking at those six obstacles that an entrepreneur
has to deal with. And I promise you,
even two hundred, three hundred years ago, the same entrepreneurs had to deal with the same obstacles. They're just not that the
world is more digitize, more and more technology heavy, but a more globalized. But basically the problems remain the same for
any entrepreneur. In the next lecture, we're
going to be discussing the history and the current
state of innovation, looking at where innovation is coming from before then in
the lecture afterwards, looking at how to structure
the ideas and through MDPs, Bismarck can run
those kind of things. So thanks for listening in and talk to you in the next
lecture. Thank you.
3. History & current state of innovation: Our islands pronounce
and investors. So as introduced in the previous lecture we
are going to be discussing now are looking at the history and current
set of innovation. When we look at
history of innovation. And I'm not saying that
it's the best way of looking into it because they're going to be discussing in, I think it's in a later chapter, when we look at the
neuroscientific process of creativity. And we're going to be speaking about the full
scientific paradigm. Well, let's just put
that aside for 1 second. But very often
innovation is linked, or people link innovation to
the industrial revolutions. When we look at
humanity for the last, let's say, a thousand years. And we could come back
to the Egyptians, we could go back to the Greek, to the Roman civilization. But let's just look back at the last six hundred,
seven hundred years. The first industrial
revolution happens, let's say late 18th century, start of the 19th century and
was in fact initiate it in, shall I say, in Britain, it was not still a
United Kingdom. I think. I'm not a specialist on
history, but anyhow, where in fact water
and steam appearance and that allowed the
mechanization of production. And you have the first trains being fuels by water
and steam engines. First the first
industrial revolution, and then of course that industrial revolution
loud to build boats that were crossing the ocean and
having engines as well. So really the mechanization
of production, the second industrial revolution came like half a century later, more or less so
between 18701920, some people relate to
it as the Taylorism. Because it's really the idea about becoming much more
efficient in managing a supply chain as a division
of labor tasks as well. Also the appearance
of electric power. And this allows mass production. If you look at Henry Ford, so the founder of
Ford Motor Company, so it's automotive industry. Henry Ford was, if you
look at the Model T, that was one of the first
cars that was built in a supply chain with
the intention of being able to have large
volumes of production. Very repetitive. And that was really the
idea of division of labor. Very specialized
people that would do repetitive tasks
day in, day out. So that was a secondary
loss of revolution. You see that they have been not so many
revolutions until now, let's say the last one hundred, one hundred fifty century. What happened then? Third
Industrial Revolution is appearance of the transistor, which basically is linked to the n transistors being
packed on microprocessors. So it's basically, it's the
appearance of electronics. Also programming,
programming chips. The whole information technology that started around a thing 1950s and 1960s of
the Second World War, which then you had companies like IBM,
the first mainframes. So really accelerating
calculations that were done manually before, really having the
opportunity to do a lot of calculations and having
a lot of compute power. And then the fourth
industrial revolution that's now since 2016 more or less. There's an interesting book from Charles Schwab called the
Fourth Industrial Revolution, where we have seen this industrial evolution
is of course building. In fact, every
industry evolution is building on the predecessor, is building on a lot of
the tech innovations of the 1950s and 1960s where
we have now a lot of, let's say, technologies that
have exponential growth. If it is DNA sequencing, if it is also virtual reality, artificial intelligence
that was born in the 1950s and went
through 23 winters, AI winters, and now people are really leveraging
artificial intelligence. There is a blurring between the physical and the digital world, as well as what we call
cyber-physical systems. So that's the fourth
industrial revolution. So what we see is that
if willing and if you allow me to link innovation to the industrial revolutions, that the pace of innovation
has accelerated. And I'm expecting
this will continue. In fact, over the next decades. What is difference or what? Yeah, when you, when you look at industrial revolutions and when you look at commodity
technologies, you can look at private
car, running water, a fridge, TV, and
smartphone, social media. If you analyze how those
technologies have been adopted, and this curve shows
on US population, what is the penetration of the technology on
the US population? So if you read 100%, it means that 100% of the
US population has access, for example, to running water. And if you look around in water, it took nearly a full century, nearly 100 years for any American to have
access to running water. It's still probably not the case because we know that there are some people who do not have access to running
water, even the US. But we can consider
here and allow me to say from an
economic perspective as a central perspective that More or less everybody has
access to running water. But if you look at the graph
on the left-hand side, it took nearly a century
to have everybody, any American having
access to running water. Automobile tube-like 50 years from the Second
Industrial Revolution, Henry Ford Model T, removing the horse carriages
and being replaced by cars. Up to the 1980s, more or less, where around 80 per cent of the US population hat's
a private car. So you see that the speed of dissemination of
commodity technology was around 50 years, 100 years. If you look over
the last decades, we are now in 2022. If you look back at 2010, you look at new
technologies like tablets, smartphones,
social media. You see that it took for
those new technologies, commodity technologies,
tube-like a decade maximum. That's 80% of the US population was having access to this. And this shows you why
the pace of innovation is accelerating in an
exponential way versus how it was before. Okay, that's good. But what's the consequence
for cooperation? Where here in entrepreneurship and strategic
management training, what's the consequence
for corporations? Are basically corporations,
they feel much more pressure. The strategic inflection points. What else? What I was explaining in
the previous lecture, the strategic inflection points
are coming much earlier. You can just relax for 30 years until the next strategic
inflection point comes. Potentially, the next
inflection point comes in five years and
you're gonna be fully disrupted and you're
gonna be going bankrupt because you have missed that
strategic inflection points. A new way of looking at, or let's say confirming
that this is true, that's a strategic inflection. Points are coming much
earlier, is looking. And this is a study that was
done by Professor Foster of Yale University and he has been analyzing on the
SAP if I found it. So that's basically the 500
largest companies in the US. It has been analyzing the average lifespan of
companies on the S&P 500. And you see that a
century ago, 1920s, the average lifespan
of a company listed on the S&P 500 Index
was like 67 years. So like two-thirds
of the century, if you look now, it basically
has been divided by three. So basically accompany
on the S&P 500 has a probability of
survival of 15 to 20 years. This shows, and
you said this has been continuously decreasing
over the last century. This show, this shows what I'm trying to tell
you three innovation that as the pace and the speed of innovation
is growing exponentially, the companies are
feeling that pressure and the strategic inflection
points are becoming shorter and shorter and buy that more and more companies are disappearing at a faster pace. This is basically what the study or analysis by Professor fossil from
Yale University is saying. And I could expand this
to more, let's say dates. I just took two decades here. I took in 1999 before
the.com bubble and in 2019 when you look at the
largest market capitalisation. So these are not even
as a P5 followed, but probably Dow
Jones, 30 companies. You see that even
in 20 years time, the landscape of the largest market capitalisation
has changed. If we look at 1999, you had companies like
General Electric, Exxon, Intel, loosened
technologies, Nokia, Walmart, those were in the top ten of the largest market
capitalisation in the world. If you look 20 years later and you would look
today in 2022, you see that we have moved
into the big tech area. You have companies like Apple, Alphabet for Google,
metaphor, Facebook, Amazon, Microsoft,
who are in fact running the show of the largest
market capitalizations. And other companies like loosened technologies,
I mean, even Nokia. Nokia, as I will not
say, disappeared, but it was acquired
by Microsoft, it was a failure, etc. But the world has changed for
a lot of these companies. And when I'm teaching
this training, I'm always saying
to entrepreneurs, I think about those companies, the companies that are listed on the Dow Jones 30 on the S&P 500. Those are companies that
have easy access to capital. They have easy access to talent because the
brands interesting. Nonetheless, they disappear, they
potentially go bankrupt. They miss the strategic
inflection points. And imagined for
an entrepreneur, startup, how difficult
it is for them. I'm not saying that
You shall stop here and even stop the training and do not move forward
with your idea. I just want to be realistic that from the startups that start
at the same moment in time, ninety-five percent will die. And this is just more
than what you see here. And what Professor,
Professor Foster from Yale University
was explaining is that already big companies that have easy access to capital, to resources, talent
because they have nice brands and everybody
wants to work with them. They are challenged to imagine how startups or challenge.
But nonetheless. I mean, the entrepreneurs,
they have great ideas. They do things. Elon Musk, Tesla heated space x, and
those kind of things. Jeff Bezos did Amazon,
Jacques Monod, Alibaba. So there are definitely
possibilities out there. And you need to
believe in your idea, but your idea has to have
an impact and really create value or solve
a problem for people. And what we're going to
be discussing this in the business model canvas
and the value prop Canva. When we look at the
origins of innovation, you could say, but okay, I mean, I understand that new
companies come up, replace older companies, more mature companies like
General Electric, Nokia, etc. Where are, in fact ideas? What is the origins of
creativity and of innovation? One of the main
element is not just individual to have something in their brain, have an idea. We're going to be discussing
this in the next lecture. But it's also the
academic world. So schools, universities that in fact are fueling innovation. And I mean, I will not go into the details and differences between fundamental research
and applied research. But to make it simple
applied research, it's innovation that will
have an impact in the next, let's say four to ten years, five to ten years where
fundamental research may have an impact for
only in 30 years time. But that's basically
the intention and the target of academia. And I've put here three pictures of large US universities. And I'm going to show in
the next slide where you see an amine just looking
at companies that have spins off our spin out of those universities
where you had students that were at those universities
in an environment that was fostering and Nurturing Creativity
and Innovation. You see, for example.
So the three pictures I took was Stanford
University on the left, Harvard in the middle, and
University of California. So UCLA on the right-hand side. If you just look at
some examples of companies that have
spins off or came out, the founders came out
of this university is just look,
Stanford University. They have been at the
inception of LinkedIn, of Shazam of WhatsApp, Harvard, Facebook who losing
AirBnB, UCLA, UBA go through lifts and
MIT Dropbox for example, Pennsylvania University Space X. So it's true, let's
be very honest. There is a lot of us,
American influence. Israel has a very
vibrant innovation and start-ups system as well, linked to the academic world. But really the Silicon Valley, not just the Silicon
Valley in the US, but the Silicon Valley
specifically has really an intangible
asset of 40 to 50 years, at least what they have created this network of investors, of innovators where this
whole innovation creativity is really nurtured
in a spirit that actually what people
think about new things and what they can do and have an impact on society
and challenge, Let's say mature company. So this is just an example where innovation is coming from. I mean, we could
extend this to Europe. It's true that if I look at, let's say, large
market capitalisation, there is a lot of
innovation going on in Europe, but less, I would say the big unicorns, like the LinkedIn's, the
AirBNB is the universe. It's very, let's say US driven. But Europe is investing a lot of public money into innovation
because we do know, and I'm a European, but we do know that we
need to force right, to nurture much more
innovation that what we are doing today
specifically in her words. And again, I'm not going
to geopolitics ever in a world where you have, we'll say, geopolitical
tensions about who's going to have the
economic leadership between China and the US? What about India and
Russia and Europe has to find its own way with its 500 million of citizens
and making sure that we also have a global impact
through innovation and armies. We serve our own needs through, let's say, European and
regional innovation. So that's why a lot of
money from europe is going into European
innovation as well. And we're not going
into the details, but they measure which counters. And we have Switzerland. Switzerland has a lot of international
global corporations like Nestle. You have other companies in
Switzerland like farmer Rush, for example, rush holding. So there are some very, very big companies in Switzerland,
the Nordics as well. A very innovative
where for example, Eastern Europe has
to catch up on innovation specifically
in Europe. Before we switch gears and
amigo into where innovation is coming also from a
neuroscientific perspective. I just wanted to
pause it when second and just show in 2021, what were the biggest unicorns? Unicorns aren't those
startups that are, according to external
stakeholders, external analysts to the
press, very innovative. They're really disruptors. You can look at space x. Space x indeed is
disrupting the way how space launchers
are being used. Because SpaceX wants to
reuse and has been shifting the assumptions of nasa and European Space
Agency on launches. For example, you have
Biden's with TikTok, which is a new social media
with a different way of looking at social media
versus for example, the Facebook and Instagram. So again, I don't want to
go through all of them, but basically the idea what is happening and
this is where innovation is coming from is after
the ideation phase, if the company gets the
right amount of or is able to raise the right amount
of capital through family, friends in the beginning. And then series a, B, C, private equity before going IPO. And we're gonna be discussing
initial public offering and direct public offering
later on is really the, those companies, they put
pressure on existing players. They put pressure
and they become new competitors from
unexpected places where the existing companies, they have not thought
about very often as well. Those companies, they leverage global
tools like internet, cloud computing to do a
plug and play or to have, or to offer a plug-and-play
business model with, I would say not 0 friction, but very low friction in terms
of customer acquisition. And last but not least, and this happens also. This is also true for
the big tech companies. There is also an effect
because of globalization of concentration of some actors. You will, as already
said earlier, I think wasn't previous lecture, you will not have 25 companies that will compete
against our B&B. There is a network effect that you're going to have
one or two players. And it's the same for hyperscale
cloud service providers. You're going to have
AWS and Microsoft. They own eighty-five percent
of the worldwide market. The other ones
will be struggling for 234 per cent
of market share. And it's, it's gonna
be tough if you're not the first or the
second one is going to be tough to have a
sustainable business model. And this is what we call not just the global concentration, but also the winner takes
it all model or approach. So be attentive that if you are not part of this
first or second big one, and this is where you
need capital intensity and having the
possibility to raise rapidly huge amounts of capital to become the
number one or number two. Because if you're number
three, number four, number five, it's going
to be, in my opinion, pretty tough if you want
to play on a global scale, of course, if you want to play locally, That's different story, but just think about those, let's say forces that play
as well for new companies, new startups, that, I mean, not all of them become unicorns, but they may be
competition out there. And so what does it mean to have a concentration and then
takes it all models. So with that, let's stop here on the history and current set
of information innovation. Sorry, I hope that was useful to give a perspective
where we're coming from, why innovation is
accelerating now, and what are the
different elements and why they're
putting pressure on existing and mature companies. In the next lecture, we're going to be very
quickly addressing the, let's say the neuroscientific
background of innovation. And also how then
stopped from going from the idea into structuring the idea to a minimum
viable product, but also structuring the idea with business model canvas in the lecture afterwards and then concluding entrepreneurship
and ideation. And then in chapter two, we'll go into really
incorporating the company. So thanks for listening in and talk to you
in the next lecture.
4. Innovative ideas & MVPs: Or rather printers
and investors. So in this lecture series, chapter number one about
entrepreneurship and ideation. So really discussing
the fundamentals, I just wanted to
give a perspective on where ideas are coming from, not driven by external
Industrial Revolution, what we have been discussing
or external unicorns, what really lipid to the
brain process around where innovative ideas
come from and how then to start structuring them. So if you can, if you would ask your family, what do they think
are your friends? Well, you guys are coming from some people who will say, Yeah, I mean, I have this friend, he always has great ideas. It's really what we call
a first-time minds. And that person, he or she has a freedom and has the time
to reflect on things. And has different way of looking at things
versus people that have traditional thoughts on whatever our products,
services, processes. You have some people who think opposites to group thinking can call it a deviation
or deviators. But you have people
who say, Well, if everybody thinks like this, for example, on a
value investor, and you have a lot of
people who are traders, lot of people who invest into tech companies,
into growth stocks. And I'm really
thinking differently. I'm looking at the
intrinsic value of when I put my money
on the stock market. And I buy companies and I read the annual reports and I don't think that
a lot of people, I think that 95% of the people that put their money
on the stock market, they are in fact growth
or technical investors, but they are not
value investors. So that's an idea about
aviation dialogues. I mean, of course, talking to other people, thinking together
about challenges, recognizing new needs of solving or new ways
of solving things. That's also something,
for example, in companies of the last decade, you hear often about workshops going on hackathons
where people really bring other people
together and you try to come out and to create an environment where ideation is basically happening. And one of the things
that I really like to do, and I'm not sure if this
happens to you as well, is giving the time to, to consider different ideas. And I think that in the
world that we are today. But I think that COVID has given some reflection
to a lot of people, is, I think now people again realize because of COVID that maybe we want to have
more time for us. We want to work less and
have more time to think and really removing this continuous
pressure of executing, executing being heads-down
in the operation that don't have the time
to reflect on things. And I think also
it's where ideas are coming from when you
have time to think. So the question is, from, again, looking here at the brain, is really generating new idea. Is that happening
really accidentally? Or is there some, let's say, scientific approach to it or scientific explanation to it. If you're really interested in, into where creativity
is coming from, I recommend you to read
the book neuroscience of creativity by
Margaret Bowden, where she tries to structure
the approach to creativity. And I'm kind of summarizing here how to look at creativity. Basically, there are
three categories of creativities. You have. The combination of
activity are going to give you examples in the next slides. Where basically you combine two existing products that solve a specific problem and
you bring them together. And that's maybe that creates
basically the new idea. The iPhone is basically a
combination of creativity. You have an iPod, you have
a phone, and a navigator. And basically you put all that together into one single device. Exploratory creativity
you're going to be discussing the fourth
scientific paradigm, but that's basically explain
things beyond what you know and you are unsure
what the outcome will be. Just sometimes people say, trial, fail fast, learn fast. Just try things and you're
not sure where you're going. You have transformational
activity that's really having very
radical ideas. And very often those
ideas are the ones that also capture Nobel
prizes as an example. So that's really not
going to give an example. Carbon-14 dating. That's really something
that is pretty disruptive. In fact, I will not spend
too much time on this, but when you look at it from an
entrepreneurship perspective, because you have some time
and I've seen people, entrepreneurs who said, well, basically I don't
have myself an idea, but maybe I want to solve an issue or a question that
somebody else has addressed. And you have people and you have even academic world
that is looking into what are the 100 most known and most important problems
that have to be solved? And you have less of this
and you can then look into what the competitors
Is there still, let's say free-space for me as an entrepreneur
because nobody is addressing that
specific problem. But what, why I'm
discussing this here? Because I believe that for that two ways
of looking at it. The first one is you
got to have somebody somewhere in the world who's
addressing the problem that where you think you have
the innovative idea? In my opinion, it's
maybe unknown to you. So here is a matter of
speed of capital intensity. But very probably you are not the first one
having a specific idea. But again, it's not enough of having good idea,
having good team. There are other things that will play a role in the equation
to become successful. And the second one is also
because having stated that, a lot of people say,
yeah, but can it, why should I then
be an entrepreneur? I've seen because new
problems up here every time, every year, every decade. If you look at recent new
programs like how, I mean, we are discussing a lot about space exploration,
space resources, living on other planets
than earth is like, how can we produce water? How can you produce
an atmosphere? How can we use resources on those planets to fuel launchers to go to
the next planets. For example, if you look
at electric vehicles, how can we charge those cause much more rapidly
than versus how it is today recycling computers
because there is environmental pressure
also on the compute, on the hardware manufacturers
to produce green hydrogen, how to treat cancer? Those were things. If you just look at those
five questions, nobody was asking those
questions essentially ago. So as society evolves,
new problems, new questions that
require entrepreneurship, entrepreneurial skills. There are, there will be new opportunities also
for entrepreneurs. So I'm not saying
that because the list of all the problems that
have to be solved exist, there is no free room
for new entrepreneurs. There's gonna be room for entrepreneurs because things
also evolve over time. And so you remember when
we were discussing about the neuroscientific approach to innovation and creativity. I want to give you examples of those three angles
and we're going to start with combinational
creativity. And some people believe that combinational
creativity is like, wow, this is super disruptive. In fact, not it's very basic, very common, but nonetheless, entrepreneurs have been doing, who are entrepreneurs who apply
combinational creativity? I've been doing a lot
of money with that. Just look at the iPhone. The amount of money that
Apple has been doing by combining the iPod
for music or phone. And at that time we had
those, sorry to say, ugly Nokia phones, ugly
BlackBerry phones. Those keyboards and the
screens were very small. And Apple was pretty disruptive
of combining those things together plus access to
the Internet as well. You have things like
hadn't show loss. And remember, NAB is Procter and Gamble or Unilever doesn't matter who is the owner of
Head and Shoulders shampoo. But basically they
come up with the idea, instead of having
a shampoo and hair conditioner one or
combining both together. Well, that's
combinational creativity feels very straightforward,
but it works. And intrapreneurs that how those ideas are companies
that has those ideas, had those ideas were able to monetize hugely based on
cognition, creativity. When you look at
exploratory creativity, I said this is going beyond things and you do not know
what the outcome will be. And I'm going to take one
example which is a pretty, let's say not recent
but as an example as being a lot discussed over
the last five to six years, linked to the fourth
industrial revolution and linked to the use of artificial intelligence and specifically
machine learning. And again, I will not
go extensively into the conversation when
you look at big data, I mean today the
digital universe. So the volume of
data being stored is growing exponentially.
It's huge. The amount of data, just
look at how many videos are being uploaded on
YouTube every day. So companies are now
have the possibility because the cost of storage
has gone down exponentially. Companies neuron have
to think about what is my cost of saving? Also having to store data. So basically they think about, I'm going
to store the data. I have no clue what I will
be doing with the data. But I don't have scientists. I don't have humans that
are able to understand or to find innovation correlations. Things that are captured in the big data because the human brain is limited in
terms of processing power. So let's shift how we look at big data and
how we analyze big data. And instead of me asking humans to find
correlations and big data, let's go, let's
ask the machines. Let's ask artificial
intelligence. Let's ask machine-learning,
which is programmed by humans and try to find correlations that I have not
been thinking about before. There's something that has
typically done, for example, in medicine with big
data where you can find correlations
detecting early diseases were previously a human would not have thought about
the correlation between, I don't know, an
external environmental attribute versus brain
cancer, for example. So this is extraordinary
creativity and that's something
that's definitely, as we speak over the
last five to six years, where people plug
machine learning and AI models on big data. You have transformational
creativity. I mean, I'm not a physicist, not a specialist
on chemistry, etc. But carbon-14 dating. You may have heard about it. It allows, in fact, true, determine the age of any living matter even
if the matter has tides. And again, I'll
let you read this, but a person called
Willard Libby, who he won a Nobel Prize of
chemists chemistry in 1960. He used a concept that was developed by physicists
search cough are linked to carbon-14. And carbon-14 in fact, is everywhere in the atmosphere. And it can I say, it establishes itself
into living matter. And by calculating back, because there is a curve
of decay of carbon-14, you are able to, dates, are back date the age
of any living matter, even if the living matter
has died in the meantime, because carbon-14 is an
unstable radioactive isotope. Without going into the
details, I'm not a specialist. I'll let you read it up. But that's the kind of
transformation creativity where nobody had thought about using carbon-14
dating, living matters. Then wrapping up here when, I mean, in the previous lecture, we discussed about the source of innovation and
academia unicorns. And now here I hope that you see like the neuroscientific
approach, it combinational creativity, transformational
and exploratory, explanatory first before
transformational. One of the last things
before we switch gears, we go to the next lecture that I wanted to share
with you as well. And remember the S curve
of corporate growth. After here we're still
in the ideation phase. So we have an idea. And the idea, I hope
that you have seen various sources of where
ideas are coming from. Can be academia,
can be startups, can be people that
you're talking to doing. Hackathon can just be machine-learning where you have an idea or certainly in time, that idea has to
be made tangible. And I'm just speaking
here about the idea. I'm not speaking about
the business value or the value creation
process we're going to discuss in the next lecture with the business model canvas
and the value prop Canva. And here you remember that part of the
learnings that I want entrepreneurs to have when they get out of this training is also the typical vocabulary
of an entrepreneur. An MVP, minimum viable
products is not the most valuable player in NBA is read the minimum
viable product or MVP, is something that at a
certain point in time, investors are
potentially prospects that you want to
check with them. Are you interested in our idea? Would you buy the idea? You need to build
an MVP out of this. And the key criteria for an MDP. And I think this is an, I really emphasize
on this also at university level when I'm teaching and I'm
giving this lecture, you have to build an
MDP does one thing. It can be mock-up, fine. But at a certain time
you will have to do more than just a mock-up. It has to be a running MVP. What I've seen over the
last 15 years is that some people build MVPs that only focused
on functionality. So they add features, features, features, features, features. And I've seen an app in mentoring startups
where the founders were focusing and they lost three to four years
just focusing on, No, I don't want to go out
to the market because I need more functionality and
I don't feel comfortable. And I tried to tell him to tell them be attentive because during those three
to four years, if you only focus
on functionality, there's gonna be somebody
else is going to capture a potentially
your prospects. So when you build an MVP, you need to decide what is the minimum viable functions and features that
you want to have. But also, you can not only have an MVP that has a
lot of features, but it's ugly, is not usable, It's not reliable,
it crashes all the time when you are shooting
it to potential prospects. So think about, when you
think about MDPs after the ideation phase
at the MDP has to have some nice
user experience, some nice ergonomics
has to be useful for, can be usable, not useful, usable for potential prospects. Has to have some
characteristic of reliability. It cannot crush all the time. And of course it has to
have a minimum set of functionality so that
people can let say, it resonates how they could potentially use your
product or your service. So that's what I'm showing
in those two triangles. Really thinking about
the right way to build an MVP is having a little
bit of everything. The wrong way of building MVPs, only having a lot
of functionality. So be attentive to that as
an entrepreneur if you think about after the ideation
phase of building an MVP. So let's wrap up this
lecture and in the next one, as we are coming from ideation, we discussed a
little bit the MVP. Now we need more
than just the MVP, we need to structure also the
value creation process and potentially the business plan before trying to raise money. And this is what we're gonna be discussing in the next lecture. Thank you.
5. Structuring ideas with Business Model Canvas & Business Plans: Alright, entrepreneurs
and investors. The last lecture of Chapter
number one about structuring ideas with Business Model
Canvas and also business plan. And also then concluding
before we switch gears and go deeper into also
incorporating the company. So we already discussed where we're ideation sits in the
s-curve of corporate growth. How we can try to
solve problems, which kind of problems exist at problems evolve over time. And also that innovation
that is also fueled by industrial revolutions is also changing and bringing up new, new opportunities but
also new, new problems. So when turning or when you want to turn an
idea into business, It's not just enough to
have a good idea and to have capital and
to have maybe 23, let's say a team of 23 people which are complimentary
to you as a founder, you will need to do more. If we need to find your market, you need to find support. You will probably
have to outsource or to have suppliers as well. We already discussed
very briefly, building a minimum
viable product. You will need to build
a financial model and test if your idea and your market allows to have a profitable business
at a certain moment in time and start selling it. And you will have to iterate
on this as a company grows. And for That's one
of the, I mean, when I was part of startup
weekends trying to coach startups and how to structure
the idea beyond the MVP, what we discussed in
the previous lecture. And beyond the ideation phase, when the idea is, let's say fixed to some extent, the MVP is being built. What are the tools that
I definitely recommend? And I'm not the only one
we're recommending them to really structure more
than just the idea. Because there are certainly
in time you will need to raise capital and
to find your market. And we're going to be discussing here business model canvas, value proposition canvas,
and also business plan. The pitch deck and evaluation, assessment and funding is
something that we're gonna be discussing it run in the
corporate finance chapter. One of the tools or Canvas that are most used for startups. And I really like, and I really recommend using it. And I'm gonna give you
in the next minutes the keys to read the
Business Model Canvas. This is how this model is. Canva is called Business
Model Canvas and has been created by Alexander
Osterwalder, is in photo strategic
management template and you already see, I mean, the, the course is called masterclass into punishments
strategic management. And here already we are touching just after the ideation
phase or the end of the ideation phase that
you will need to think as an entrepreneur about multiple
elements of your idea. And it's not just
enough about having a great idea and nobody
wants to buy idea. And you do not know how to build the product on where
to supply it from. The advantage of the
business model, Canva, It's really that it's very
visual and it covers basically all the main elements that
an entrepreneur has to think about after the ideation phase when you're going into
the launch phase. And you have this visual charts are gonna be walking you
through those visual, visual, let's say elements are categories that
you understand. And I'm gonna give you also the, let's say the priorities with what are the things that
you have to start with? When looking at the
business model Canva, basically it's
divided into four, let's say sub parts. You have on the right-hand side, the customer focus
in the middle, the value prop,
value proposition. On the left-hand side, Let's say the, I call it the supply chain, the
infrastructure. What are the key partners
and key activities that you need that are required by
your value proposition. And then below, obviously, what I already said earlier, I've been sometimes surprised. Working on mentoring
young entrepreneurs. They didn't even know how to
structure a business plan. So the financial viability, so the revenue streams and the cost structure as
having something. Again, it's not rocket science. The business model canvas will force you to think about it. And that's the advantage
of the bisimilar Canva. If you use the
Business Model Canvas, you will address all the
important elements of your, let's say your idea going into the launch
of your company. I recommend and I'm going to give now here in
order of things, I always recommend
to entrepreneurs to start with the customer
segments or the value props. Really understanding
who are your customers? What are the things that
you're trying to solve? What are, where is
your product or service creating a gain
or solving a problem, or relieving pain for your buying persona's buying
prospects, buying customers. I think this is really critical. A lot of people, I've seen
a lot of people that are really focusing on cost
structure revenue streams. But they are not addressing
correctly why people would buy their products
that they have an idea for. So really think about
the value prop, which customer segments you will be able to address
with your value prop. That's really, I think
the main fundamental and that's step number
one when you're going to be using
bisimilar camphor. If you're interested, there is a subset Canva that actually integrates and drills down more than just the
business model canvas. And it has been invented by the same person by also value, which is called the value
proposition canvas. So it's really going into the details of the value prop
and the customer segment. And let me just elaborate here. The value proposition
is you're going to have your customer profile where you need to think about
the needs, the pains, and what the customer wants, and then also your
value proposition in terms of what
is the solution, what are the pain relievers
and what is the experience? That when you are in the middle, you're going to have those
unique starting points, what is called the USP. So that's really
the differentiator. Why, why your value prop will work for which kind of customer? So that's basically it
doesn't drill down. You can look it up
on the internet. There are a lot of, let's say, elements where they explain or examples how well
they explain how the value proposition canvas fits into the business
model Canada. But again, the minimum that I want you to use the
Business Model Canvas. If you want to go deeper,
you can use value prop, Canva as part of the value prop and the
customer segments, the business model canvas. Then the second step is really identifying the
customer relationship and also the channels. So the customer relationship
is really identifying the type of relationship
or the company wants to have with their
customer segments. Is it a personal relationship with dedicated itself services, automated, those kind of things. And the channels is you want to build up a direct sales channel. You want to have an
indirect sales channels, so you need them to build up distributors that
will sell for you. But then you have
to think, what is the incentive for them
to sell on my behalf, or do I prefer to have, let's say the success of
my company, my own hands. And not all, I only want to
have a direct sales model, direct sales channel
to my customers. That's the kind of
thing that you will have to think about it because then you already
understand now the, the infrastructure
part, how are you going to execute your plan? Your go-to-market plan will depend on the choices of
the customer segments, the kind of relationships that you're going to have
in the channels. Let's give a concrete example. If you are selling,
I don't know. Surfer cloths. Your customer segments are aware probably not in the
mountains but at beaches. Do you want to have a
brick-and-mortar strategy, meaning that you want
to have retail shops, so you will need to invest
or to rent retail space. Probably close to nice beaches where you can have your
surface because of surface are your customer segments
or selling directly to them. You could have also, let's say, a way of selling to them that is purely
digital because you don't want to have the
high investment of renting brick and mortar
shops, for example. You could also
maybe partner with existing moles that are close to those beaches where you would be a shop in
a shop for example. So that's the kind of thing
that you will have to think. Obviously, do not forget, what's the value prop and
why would customers shift? Maybe if the problem or the pennant they
have is already been solved by a competitor, why they would switch to you? What is unique about
your proposition? And would they be willing to switch from a to B or would they be
willing to come to you? So that's again, starting
first with the value problem, the customer
segments, you really need to have this clear. Then you have to think about customer relationships
and channel. Then of course, an arrow
command before going to the infrastructure that you look into the revenue
streams, it's like, okay, we have, we have it
clear who our customers are, who is the buying persona? What is the value prop, what is a unique value
proposition that we have? We know how, what is the
kind of relationship we want to have with them
is through social media, is that digital is its brick
and mortar, shops, whatever. But other kinds of channels, direct, indirect mix of the two. For example, I've been
working at Microsoft. We had a mix of managing the
top customers directly and then all the rest
was managed through partners for the
smaller customers. So hybrid models in channels direct and
indirect axis as well. Starbucks has the same. They have their own shops, but they also sell indirectly through Nestle, for example. They also have franchises. So that's also a
different way of selling for Starbucks
to bring in revenues, is that they have a mix of direct versus indirect channels. The revenue streams,
how are you going to monetize when the
product is killed, the customer segment is clear, the value prop is
clear and unique. We need to think about how will the company
make the revenue? Is it's, are we doing onetime sales of
something of an asset? For example, you are
sending the ownership of the physical goods from
subscription model. Having, I have no
clue success fees, are we having
transactional fees? Are renting the assets. For example, I will licensing
like the franchise model, the franchisee model,
licensing things. So that's the kind of thing
that you will have to think. What is the revenue stream
that you want to have? The recommendation I'm
giving you here is always thinking about cash
predictability. Because as I said earlier, if you look at software
companies funding years ago, they were selling the assets or at least the perpetual
use rights of the assets being software. Now, everybody has switched
into subscription fees. And if you look at Disney Plus, if you look at Netflix, everybody's in subscription
fee is to have this predictability in
terms of cash inflows. So you have to think about the revenue streams and how also the revenue stream
is not just how you think about monetizing, but also what is acceptable
for your customer segments. Also on other things. And I remember why
I added this code, because I had this question
when I was lecturing and university is I had a
student who asked me, Why, Why do you
start with price? So in the sense of with the revenue stream before
the cost structure. Because I look at
pricing strategy in the sense that I don't want, and that's my call. I don't want the cost structure
to influence the price. First. I want first to understand what are my customers willing to pay for my value prop of my
hopefully unique value prop. Before looking at
cost structure, I believe honestly that if
you do a bottom-up approach, you start with a cost
structure and you define your pricing on top
of your cost structure, you may end up in a
situation where you're giving away unnecessary margin, unnecessary profitability, because you have this
bottom-up approach. I prefer this top-down
approach where basically you try to understand what are my customers willing
to pay for something? Look at luxury watches,
the huge amounts, the incredible amount of
margin that they are doing, and how profitable
luxury segments are. Because they know
they do not start looking at cost structure and
then putting a price on it. They look at what are
customers willing to pay for luxury goods, luxury experience. And potentially you end up
with 70, 60% of margin. That's why, and I remember
I discussed this when I was giving the lecture
the first time to my student was asking me, I always tend to
start first with, what are my customers
willing to pay for my product of my unique
value proposition? This is what we are
discussing or what, what goes or what comes
with pricing strategies. So of course, you need to think that's sometimes products. You may set them too high
so customers will not buy. And if you set them too
low, we're giving away unnecessary margin
or profitability. So try to think on the
top-down approach. So understanding the
willingness of the customer to pay a specific price, hopefully a premium price. And with that, make sure
that all the costs, that's not the bottom-up
approach at all, the costs are covered
with a reasonable margin. So I have really
dislike coming from the top-down but also having the
reverse exercise looking at, okay, what are my
costs and what is the margin that I'm gonna get out of selling at this price? Enough cause or a Sigma term
you need to think if you are fighting with
other competitors that are already on the market, you will have to
think about what is unique and my value proposition
versus competition. Why would customers switch
from a competitor to me? And now, what is the price and I'm setting for specifically
for that purpose. So that's the kind of
thing also that those are kind of other factors
that you need to bring into the equation as well. Then moving forward. So we started like step number one is
customer segments and unique value prop
priority number two, in order is looking at customer
relationships, channels. Then priority number three, It's really looking at
how you want to monetize. And as I already explained, my recommendations go with the top down approach
before the bottom-up. Then number four is like, okay, what are the resources
that I need for the company to run the business, to sell the products
and services that I'm just having an
idea to launch. What are the key
activities do I need to supply to build a
manufacturing plants to wine? As I said earlier with
the surface shop example, do I need to buy or rent
a brick-and-mortar shop? What am I keep partners as well. So who are my suppliers? Because maybe I don't want to build a manufacturing plant, but maybe I can find someone who can build this for
me, for example. So that's the kind of
thing that you will have to think about. And last but not least, the cost structure, of course. Here again, looking at what are the fixed costs or
variable costs. And really, we're going to discuss this
in a couple of slides, bringing this all together
in a business plan. Thinking about how can I scale? Do I have economies of scale? Don't have economies
of scope as well. We're actually, my
unit price is actually going down because I'm
finding those economies of scales and also
economies of scope. Here I'm just giving an example. I mean, if you look up a business model canvas
examples on the internet, you're going to find
a hundreds of them. I just took care of
a very I think it was an example from
the Gary Fox.co site where he was basically like summarizing what is the Tesla business
model canvas. So again, start with
customer segments, value prop, and customer
relationships channels, the revenue streams, then the infrastructure
part of the partners, activities, resources, and
landed cost structure. That's at least what
I recommend you. Then you have the
business model canvas. It doesn't stop there. So you want to go maybe beyond that and you want to
open your capital, your equity to new investors, the business model canvas
will not be enough. You will have to write
the business plan. And again, it's not the
purpose of this training to go in-depth into how to
run the business plan. But basically I'm
just going to show you the main chapters. So the main structure
of a business plan, of course, it has to be
an executive summary. There has to be vision and
mission of the company. What are you as borrowing? As an organisation? You need to have
a marketing plan, need to have an
operations planning, to have a financial plan. Does this ring a bell? It,
this is basically those are parts or categories or domains that are part of the visual business
model come back. So basically it's just taking, let's say the bullet
points that you have put into the
business model canvas, which is a one slider, and describing them
a little bit more in the business plan
with more details. And that's basically what it's all about in
the business plan. At the very end of the day, the business plan has, in my opinion, one
very important thing. And I'm not saying
that you shall not write a business plan with a lot of Verbit team in it. It does help people
when new investors, when they do their
due diligence. We're going to discuss
it later on when they do their due diligence
because they want to potentially put a
million or $2 million into your company. Bins. My Canva is not enough. They want to read as well. What is your intention because
they will be able I mean, when I do due diligence, I look into also not I mean, not the business model canvas, the minimum viable product, but I look as well. What is the company explaining in the business
plan, but that's not enough. I gonna I mean, when
when we were discussing your diligence is I'm going
to share other things, but I do look very often
at what's the core team, What's the attitude
and the values, the ethical values, and
the behavior of the team. Because I promise you, I can make any business plan look very shiny, very glossy. It's the best one in the world. At the very end of the day, I just haven't destroyed money because I invested
into the wrong company. So for me, when investing into, when we speak about
venture capitals, so really investing into
as a business angel or venture capital is really about the team that's really core. What's the intention of the
team and the financial plan? And this is coming
back to what I said. I think already couple
of lectures before. And I really put a specific emphasize in
this masterclass about it. I'm giving concrete
examples that I was surprised how young
entrepreneurs, they do not know what to
put into a business plan. And I'm zooming in
here and again, giving you the keys of what are the three main elements
that have to be part of a financial plan, that is part of
the business plan, and it's an Excel file. It's not rocket science. You will have to decide
on how many years, what is the outlook
in terms of years? Just want a recommendation
I'm giving you here. This is a real example, but I've changed
all the numbers and some descriptions so that you cannot read
the real figures. But this is a real example
of a business plan that's I had to look into and there was a
six-year business plan. I tend to say the following. When somebody serves you a business plan for
the next ten years. Again, coming back to
what I said earlier about the speed of change and
the speed of innovation. I think that nobody
has a crystal ball and has reasonable idea about what is the business plan will look like in ten years. I mean, here really for startup. I don't mean here
for a company like Unilever that has
very organic growth, selling food, selling, let's
say commodity products. They're probably, you will have an idea about what's
the revenue stream, What's the cash stream
in the next 1020 years? Very probably. But here we
are speaking about a startup. So I believe that a maybe
a five-year plan is good average of a business plan and always start with
the revenues first. Where is the money coming from? So what is the amount of
customers that you want to have? How much revenue
will you drive from? You remember when
we were discussing the revenue streams or you're
selling of the assets. So transferring the
property of the assets, how much is coming from
recurring revenue stream through subscriptions? Maybe you are renting
or leasing your assets. So that's the kind
of thing and I've given here, for example, is maybe you're adding
consultancy services to it. So that's the kind of
thing that you will have to think about in the revenue. So what are the revenue streams? And then you will have to deal also with all the
operating expenses. And here you will have to
separate between investment. So what are things
that you invest in now that will depreciate it over time and you're going to capture the benefits
of an investment, let's say 1 million
supply chain investment in year one and then it will have the benefit of
a five-year-old. So there's gonna be
some tax incentives using the accountant for that. But you have to think
about depreciation and also put everything
that is recurring costs, costs that come with, let's say, the standard
operation of the company. And as the company is growing, we need to think about
variable costs, fixed costs. So those are the things
I'm giving you examples. Here. It's about selling
physical assets and you're going to have a cost
of goods and services. Because in this business plan, we were supplying we're sub-contracting part of the manufacturing process
when external company, if you're selling a product, very probably there are
some warranty costs, some, some liabilities that
you will have to cover or to have insurances for you will have the manpower. You will have to take into account marketing
and sales costs, those kind of things,
infrastructure and other expenses. But think about
capital expenses, operational expenses and
the operational expenses, but fixed and variable costs. Then last but not least, when I have to do due diligence about
companies and startups. And I already said that I had the chance to
participate in a lot of, let's say, pitch
contests, as I call it. And it's not the beauty
contest, is, of course, you need to have a
nice pitch deck that summarizes the main elements
in a, I don't know, 2025 slides and kind of
summarizes the business plan, the financial panic
of the business plan, summarizes the minimum
viable product, summarizes the vision
and the mission of the company is really
thinking about. And the pitch deck has to
be something that is nice. And I'm always saying, because people asked
me entrepreneurs, what is making goods
versus a bad pitch deck. And I'm always saying, you
have the bullet points here. First of all, what is the
program that you're undressing? You have in a good pitch deck. And again, of course,
you need to think, is this pitched I've
been presenting at a startup competition or is this pitch deck being used
for series a, B, C funding? Let me put here, Let's put those competitions aside and really look
at you're doing, you're writing a
pitch deck to raise fresh capital and you're
giving away part of your equity and bringing in new shareholders because
you want to have, you want to raise that money. So a good pitch
deck will explain what kind of problem
you're trying to address so that
invest in a Stan? Yeah. Okay. I have no idea what they
are trying to address. What is the pain points? What is the market size and
the addressable markets? What are the customer
as the competition? I mean, this is
something that is coming out of the
business model canvas. What's the product
and the services? And also, I believe that
the pricing model of it, is it a subscription model at transfer or selling the assets? I always emphasize, I recommend to the people
that are pitching to me that they bring in credentials and credentials,
bringing credibility. Maybe you already have
customer testimonials, very early customers,
beta testers. Maybe already you have
tangible results. Maybe you already have
existing investors that have trusted and I already have put money
into the company. If you own a series
B, you already have a series a investor. Also, the financial projections, the summary of the
business plan that we were just discussing
the previous slide, the timeline and the milestones over the next, I don't know, over the next three years
where you want to have the company be in 12 months
and 24 months and 36 months. And again, let's not be fooled. Even myself, when I was
drawing plenary annual plans, I have no crystal ball, but at least it tells
you have a plan, gives an intention
where you want to be. And you will have to adapt as, as the plan evolves over time. But at least it tells that you are thinking not
just short-term, but also longer-term,
at least midterm about the company and
what is the intention. And one would say the two last things that
are very important. The first one is I like to see an asset it already earlier
when I invest into companies. And a risk peak here as independent board director into spin-offs, into private equity. Who are the founders? What is the core team? And very important how complimentary or the
competencies of the team. What I hate to see in pitch decks is like you
have a team of two people. One is CEO and the
other one is COO. But CEO of what? Of himself or herself? I mean, I don't have
problems with glossy titles, but what for me is
important as an investor is that I understand if the
team has three people, there is a person found
responsible for strategy, there was another
person responsible for sales, or maybe for finance. There is another person
responsible for engineering and technology or the product, for example, the product design. Because I've seen
so many startups where the idea was great, but the team were
only technical guys, but there was nobody
who was able to sell. All. There were only
sellers in the team, but nobody had the ownership. There was no good competent or there were no
good competencies in the startup about
the technicality of the technical
design of the product. And that's already, I mean, with that, if you have
this, this balanced, you are kind of already
set up for failure. So I really look at
what is the core team, but not the titles
of the people. I don't care about the types of the people I care
about the competency. So please explain in pitch
deck who is doing what. And this can be in one
word or two words. And then at the very end of
the day is what is your ask? And I had situations,
for example, I do remember a fitness
application accompany. I wasn't mouse mentoring
the two founders. It was not clear, in fact, what they asked was at the
end of the pitch deck. So that's something
that you also have at the variant
of the pitch deck is what is the ask that you have towards
potential investors? So let's conclude on
Chapter number one. And I hope that through the various lectures
in chapter number one, you will able to grasp and to get an idea about where
innovation is coming from, where creativity is coming from, fueled by industrial
revolutions, fueled by the adoption
and the speed of adoption of
commodity technologies. And also the challenge is that existing companies
have to face. And you have seen this through
the Professor Foster of Yale University analysis of
the biggest SAP 500 company is that the average lifespan is actually being drastically
reduced since a century. And also think about the typical obstacles that entrepreneurs have
to deal with them. Remember where I was putting those obstacles in the
s-curve of corporate growth. Think about those strategic
inflection point as well. That I hope that, that was more like the idea of
the intention of the last two to three
lectures is how to formulate and to structure your ideas
using business model Canva, using the business plan, using a financial plan and using a pitch deck, in my opinion, will help you to kick off where the entrepreneur process and then being able to go
in pretty occasions, condition and talk to
potential new investors, even to your family, france to raise the
first, let's say, capital to start launching
and operating the business. So let's wrap up here,
chapter number one, and in the next chapter
a week, as you remember, in the process, we have gone now we are exiting
the ideation process, defining the minimum
viable product. And now we're going to let incorporate the company and what are the things that
you need to know to incorporate a company. But let's discuss in the
next lecture. Thank you.
6. Introduction to Incorporation & major laws: Welcome back entrepreneurs
and investors. So we finished Chapter
number one where we're discussing the
origins of ideation, the defining
entrepreneurship as well. So in Chapter two,
remember we're following a specific sequence by
finding the sequence of first of all, ideation, then after the idea is okay with the team incorporating
the company and that the leaders
of the company, or you as an entrepreneur
that Uranus and what are the major segments
of law that you need to know before incorporating all while and corporate
incorporating the company. So that's basically
what are we going to be discussing in
Chapter number two? Let me start with introduction
of Chapter number two about the legal aspects. So when entrepreneurs, let's say pass the
threshold of Okay, we're gonna go from the idea
into launching the company. You may ask yourself, why do I need to
incorporate the company? In fact, you may have a situation where you
prefer to be a freelancer, work as an independent person without having to
incorporate the company, which is something that
is possible as well. But still you will have to
register as a freelancer, probably having to pay some taxes like VAT
if you're providing, for example,
consultancy services. The idea of incorporating the company and while
incorporating the company. And this is what I'm going
to try to explain to you specifically in the beginning
of Chapter number 2. First of all, the company
will be seen as a person, a moral person versus
a physical person. And the company will be seen as a connection for contracts. So the company, so the
body of the company. And if we define the
company as a moral person, the company will serve as a common counterparty for
various stakeholders. And those stakeholders, the
relationship that you have with those stakeholders is
basically through a contract. And the contract can be
an employment contract. So you are potentially
hiring people and the company
will incorporate, company will work as the
counterpart to the employee. You may have a contract with
the supplier because you are purchasing parts
from that supplier or services from that supplier. So again, here the company
will act as the connection, as the counterpart for the supplier instead
of you as a person. And he'll be the
same for investors, would it be the
same for customer? So basically the idea is
really that the company acts as a moral person and that activity as a
moral person is really focused on the connection point, the central point of connection
for any kind of contract. If it is upstream
for customers or downstream for
suppliers or employees, and even for investors,
that works as well. Another important element
why there are benefits in cooperating company
is really to isolate the ownership from
the personal assets. So let me explain 1 second here. When you decide to launch the company and you decide
to incorporate the company, you have two type of assets. You have the assets
that you want to bring into the company as equity, you can bring in a
laptop, for example, maybe a car, so that those assets will become part of the startup capital of
the company that happens. It's, I mean, you can
bring any assets which are non-cash assets
into the company. You may need an
accountant to value the amount of the assets, but basically you can
bring non-cash assets into the starting
capital of a company. But at the same time as a
founder of the company, what you want to avoid is that there is a mix between
your private assets, let's say your house,
your private car, which will not be used for the activity of the company
that you're incorporating. This is where also
the benefits of incorporating a
company come with. Because basically,
we're going to discuss in the next lecture, you will be able to isolate the ownership and
have a separation between you as a person and the company as
a moral person. So the separation between, between the two and
there's gonna be a clear boundary
between the two. And this is an aspect of
protection that is very valuable also for founders
of companies that there is no mix between. So that basically, if
there is any issue in the company that
people cannot come after your personal assets. So really isolating
the ownership of something important as well. Now I've already
said the company by itself is considered
as a person. So you as a founder will be considered as a physical person. And the company will be seen as moral or legal person
in the eyes of the law. And so the company has in fact a personality
in front of a trivial. So people, even it as
customers and suppliers, they could go out
to the company as a moral person, one
cooperating company. So after the ideation phase, what happens very often, it starts with seed funding. So, and again, I'm showing
you here a graph that will come later in the
corporate finance chapter. Basically the seed funding is
either yourself or bringing the seat founding in cash
or non-cash capital. But very often is also what we call the triple apps
or the friends, family and fools that
believe in your ideas. It's only after that you go for business angel
venture capitals, series a, B, C, etc. Then you go late-stage mezzanine funding
private equity before potentially and hopefully doing an IPO or MDP or direct
public offering, an initial public offering on
the stock exchange and then going for the secondary market. But more about that in the
corporate finance chapter. And as already said, the intention of this
chapter number two and in general of
this training is really to give you
the foundations and hopefully a
strong foundation, foundation as an entrepreneur, because you will need to have a minimum of
understanding what are the basics in terms of
legal aspects and legal, or let's say segments
of law that you need to know when incorporating
the company, but also after it's as
the company will serve as a connection point
for various contracts upstream for customers, downturn for
suppliers, employees, investors potentially as well. So really the idea of this
chapter number two is that you have a
head-start in terms of having the right
fundamentals in terms of legal knowledge when
moving forward. So when, when we discuss when I'm sharing this training at
university as well, I'm giving this lecture. I will not send, I think I
said in an introduction, we will not have the
time to go across all segments of law that
applied to entrepreneurs. I'm giving you here
some bullet points. The first one that we're
gonna be discussing is the business permit and
trade license loss. We then are going to discuss corporate and company
information loss. We're going to discuss
commercial and saves loss. But there are other
segments of laws, employment and labor laws, the very country specific,
also privacy laws. I mean, potentially have heard, if you are part of Europe, we had this GDPR thing. It's general data privacy, pigmentation
regulation that came out a couple of years ago. And so there are many laws
that apply to entrepreneurs. What makes it complicated
for entrepreneurs as well? Because, I mean, how to deal with all that
potential legal exposure. So you need to be a minimum
fluent in legal aspects. And we're gonna be
discussing in this training. And again, it's not the purpose of being illegal training, it's purpose of giving
you a left to right the main elements
of an entrepreneur and novice entrepreneurial
entrepreneur. So basically what
we're going to be discussing much more in detail, our business permanent
tree license laws. That's the next chapter.
That's a very quick one. But corporate company formation
laws, including finance, bookkeeping, corporate tax laws, we're gonna be discussing
commercial and says loss. We're going to also drill down into intellectual property law. So those are actually, that's basically the content
of Chapter number two. There's gonna be some
longer lectures. And I do remember, for example, the corporate
company formation law, but also the intellectual
property part of one of those lectures
in chapter number two will be a longer one. But I think it's really
necessary to go through it. If you're fluent
in those matters. I mean, you can skip the
chapter and go directly into the Strategic Management
chapter number three. But otherwise I really
recommend you of taking the time and going
through those lectures because it will give you some
keys to read and understand which major laws entrepreneurs
have to deal with. And I said, but we will not
cover in this chapter and in this training in general
and this masterclass is employment and labor laws
because those are very, very specific and also privacy laws because
they are really both, I believe they are tied
to regional or local, national aspects, while the
other ones basically apply. And the main principles apply everywhere throughout the world. When we discussed
about law in general, I think one of the
key foundations to understand is to understand the legal systems
throughout the world. Because basically they have different foundations and the
fundamentals are different. And I'll try, I mean, I'm, I'm showing you here in this map that basically you can see
through the color-coding. And now I'll let
you read it also in the slide deck that, I mean, you do not have law, law systems that
are homogeneous, homogeneous across the world. So you see that you have
and we're going to discuss, I think it's the next slide. A lot of countries that applies civil law
That's more like European influenced,
Let's say civilizations. And then you have
more common law. That's more, let's say US, UK influenced or
Commonwealth countries that are more using common
law versus civil law. But then you have also
other type of laws. We have, for example,
Muslim loss. You have Jewish laws,
you have customary laws, you have many different laws. And there are nuances between
the various countries. So just be aware. I mean, it's not
the intention of this masterclass are said
to be illegal training, but just be aware that there is no homogeneous
legal system across the countries where potentially a company will operate in. The main, Let's say families of laws are in
fact those two here, what we call common
law and civil law. Common law is pretty, I mean, if you're in the US, you pretty much know common law. Common law, let's say the main attribute of
common law, It's based on. Examples are precedents. So a judge has decided about something in a specific
scenario, specific situation, and other judges
potentially will rely on that precedent to rule the same or
differently based on that. By having said that, I'm basically already
expanding a little bit. What is missing to common law, where civil law is, in fact, very strong, is that civil law has
the philosophy of trying to think and write, document all possible
scenarios in advance. It's what is called
codification. And Europe has been very strong at codifying
everything possible. So if it is a commercial
or labor law, civil law panel law. So they have thought about an enormous amount of things which obviously
makes it complex. Because if you try to think in advance on all possible
scenarios, I mean, you end up for each segment
of law with books that may have like 500 pages just
for one specific thing, one specific topic, let's say commercial law for
example, or tax law. And this is a disadvantage
at the same time of civil law versus the
advantage of common law. As in common law, not
everything is codified, are coded in advance. Basically, it requires judges, sometimes common sense, decide on how to judge
a specific case. And then at the same time, it's also a disadvantage because potentially the judge is some, let's say cultural values, cultural attributes that
may give a bad influence on what we would believe
would become incense. While it is common sense
for the judge, for example, what we see today is that
more and more both systems, let's say the boundaries between both systems are blurring. So we have more and
more civil law, which looks at precedence, even in civil law systems, which is basically an
inference from common law. And we have common
law which says, yeah, maybe we can not only
work with precedents, maybe we have to qualify
a little bit more. So you see like a
blurring between the two systems and obviously the world having become much more global playground,
economical playground. You see in fact also that expectations from
stakeholders or that common and civil law
are more predictable as you operate with your companies across
various geographies. I'm giving you here a
couple of examples. I'm taking you the example of Dubai International
Financial Center, which is, I mean, I will explain this later on, but I'm sitting at the
board of directors of a Debye private equity
holding company. And that company is
not sitting in Dubai, which is Sharia law, which is, let's say an Islamic law and I'm not a
specialist about it. So sorry for my
Islamic friends if they if my statement
is not fully correct. But the private equity
holding, the legal entity, the moral person, is
sitting in the IFC, which is a dubai international
financial center. So when I was asked and part
of the board of directors of that private equity holding, I wondered what is the IFC because I didn't
know exactly how, let's say the various
territories were structured in the
United Arab Emirates. I found out, and here I'm
showing this to you in the red frame that basically
the IFC follows UK law. And you can see in
the red frame that basically it follows
a common law system, which makes sense because
they follow the UK, let's say legal system. And UK legal system, as you saw in the world map, is color-coded
being a common law, let's say country versus
Europe being blue colored, which is basically a
civil law influenced, Let's say, territory for the many countries that
are part of Europe. So this is an example. So you see that the laws
and regulations that apply to Dubai International
Financial Center, they say It's
basically common law. And we're going to stop here as an introduction for
Chapter number two. So I have that this gives
you a first flavor of what we're gonna be discussing
in the next chapter. But in the next
chapters, as I told you, we're gonna go deeper into business permanent
trade licenses, which is really the
fundamental of everything. Going into cooperate and
cooperate formation loss. We're gonna be
discussing finance and bookkeeping
laws because that's really a very
important thing that you need also to know
as an entrepreneur. And then commercial loss, where we will also
go a bit deeper into intellectual property and everything that is
around trademarks, copyrights with
some examples, etc. Before concluding.
And as I said, it's a cold I had to make
here in arbitration. I decided not to go into
employment laws and labor laws and not to go into privacy laws and other laws. I believe that with
those four, let's say, categories of laws or segments of loss plus
introduction I gave, I think that you have a good starting point as
an entrepreneur. And then obviously you may
need external legal support. Of course, that has a cost
that you will have to incur. And that's part of potentially the cost that the
company will incur. And very beginning is
that you will have to run your
commercial contracts, maybe with an external
consultancy firm, maybe the first
employment contract you will have to run through an
external consultancy firm. So let's not be fooled about it. Creating an incorporated company comes with a certain
amount of costs, which are not just
linked on setting up the cause and
bringing in capital and running the operations. There are some
administrative aspects, and remember it's one of
the first of the six, let's say problems or
let's say problems, issues that entrepreneurs
have to deal with, which is basically
overcoming bureaucracy, but you will not
have the choice. If you incorporate the company, the company becomes
a moral person. You will have to deal a minimum and
understand the minimum, the major segments of law for the territory's and for
the product services. So the turtles you
are operating and also the products and
services that you're selling, but more about that
in the next chapters. So thanks for tuning in and talk to you in the next
lecture. Thank you.
7. Business permit & introduction to corporate formation law: Alright, entrepreneurs
and investors, lecture number two
in chapter two. So after having introduced
the, let's say, the fundamentals around
law systems and having also browse you through what are the segments of law that we're
gonna be discussing? Let's go into it.
And in this lecture, which will be a little
bit longer lecture, we're going to be discussing
business permits, licenses, but also go directly into
corporate formation, loss. And also we're going
to practice with some examples around that. So the first thing
when incorporating, accompany and remember
one of the six, let's say issues or problems
that entrepreneurs have to deal with is overcoming
bureaucracy. And it's one of the things. One of the very first
things is the regulators, the country, the government will expect from the company
to have a tax ID. So that's one of the preliminary requirements
for entrepreneurs is to get a tax ID before
they can do anything. And the intention of
the texts idea is being able to pay taxes on, let's say on the
profits of the company. On, let's say hiring employees, you will have to pay taxes. Opening up a bank account would have been necessary as well. And you will not be
able to apply for business license and
let's say permits, business permits until
you have a tax ID. And this not only applies to
companies as moral person, but this also applies by
taking my own example. I'm independent board
director and as my residents, my tax resonance
is in Luxembourg. I do have a tax ID
for the services I provide us independent
board director because I'm getting
paid for this. But I need to pay
VAT taxes on it and I need to pay income taxes
on those kind of things. That's the kind of thing.
The very first step is really getting a tax ID. The second thing
is after you have received tax ID is depending on what kind of
business activity, so what kind of product service
you are trying to sell, but also depending on
the physical location. So where you are
operating as a company and to which
customers you are in, which geographies just selling your products and services, you will have to apply
for a business license, then potentially also
business permits. So why what's the
reason for that? First of all, licenses, in fact, are intrinsically
carrying competence. And I'll give you a
concrete example. If I would decide to become a medical practitioner
and I only have an MBA, I have no clue about medicine. It's not just it's
not because I receive a tax ID that I can
operate as a doctor, as a practitioner, I
mean, that's illegal. You can not do those
kind of things. You're going to have certain
types of businesses, certain types of selling
products or services. A doctor is selling his or
her competence consultancy, service in advising
on health conditions. So that requires, of course, a specific license and having an MBA as I have,
is not good enough. The governments, and this is the case nearly
in all countries. If you want to become a medical
practitioner or a doctor, you will need to show that you
have the right competence. Is it a master's degree, is it? I don't know. Ph.d.
those kind of things. I take the example, Luxembourg, if you want to open up a
restaurant, it's the same. You can just open up a restaurant because
you have a tax ID. You will need to show to the Chamber of
Commerce that you have a certain amount of
experience or expertise, that they give you the license in order to operate
a restaurant. So licenses imply competence and also receiving
the authorization, the permits for, let's say, operating your company and
selling your products and services to your customers,
to your consumers. Also remember that the governor and through some
specialized agencies, have the authority to
execute also controls. So this is what I call permits, imply inspection as well. We were discussing mouth, you're running a restaurant. Imagine if you are selling
fresh fish to your consumers, to the people that are
coming into your restaurant. I mean, there are some
health safety regulations that come with
selling fresh fish. So where is the fish stores so that it doesn't
develop bacteria? And again, I'm not the
expert about restoration, but just be attentive
that you may face. If you opening a restaurant, you may face inspections
and controls by the foods and let's call it the Food Safety Agency of that counter that where
your restaurant is in, just to make sure that you're operating the restaurant
in a lawful way. And potentially the governments, they allow themselves if you are running the restaurant
in an unheated, the unsaved way, there's
risk for the consumers. They're going to remove the business license and the
restaurant permit from you. So it just be attentive
to those kind of things. Let me give you two
concrete examples. I'm going to take
European war with Germany and an American one. So there is in the US, the US Small Business
Administration. And you see a couple
of examples if it is like alcoholic beverages. So if you manufacture, import, or sell alcoholic beverages
at a retail location, you will need to talk
to specific agency. Well, in this one, in fact, there are
potentially two. It's the Alcohol and Tobacco Tax and Trade Bureau in the US, and also the local alcohol
beverage control boards. If you are, I have no
clue into fishing. We were speaking about
fish restaurant, but here it's more like
commercial fisheries. So if your business engages in commercial fishing of any kind, you will need to
talk to the National Oceanic and Atmospheric
Administration, Fisheries Services, which
is a US government agency. So they're gonna be
probably to each of those business activities,
some conditions, competencies that
will be required by those agencies before
that you get a permit. So you may get a tax ID before, but you may potentially
not receive the permanent. So be attentive to this and
I'm going to explain to you how to deal with this
because it feels complex, but they're going to be
the complex factors. On the right-hand side
of this slide you see Germany, it's
basically the same. You have a ticket example of gambling machines with prices. You will need a specific
license for this. You cannot, just because
you have a TAC side, you open up a casino. So there's gonna be
some, let's say, things that you
will need to show that you have a competence
and that is set up in a correct way before even you get a chance to open
up your casinos. So be attentive to that. How, because this
thing is very complex. There are public sites. I've put you here
some URLs where you can look into and you have those sides probably
for every kind of, let's say country. Specifically in
developed countries and probably emerging countries, you have the administration
that are publishing this. So how to deal with this? Very often the best advice
I can give you is get the support of an
external counsel in the country that
you want to operate. The opening your, let's
say your, your business. And they're gonna be
telling you what kind of, let's say permits,
competencies you will need. And potentially the law firm, normally you have law
firms, big law firm, we specialize in incorporating companies in their country. And they will take
care of for you for, of course is going
to be a course that you will have to incur. But I've seen setups where, for example, between
5€10 thousand, the law firm takes care of
everything and also getting the right permits for you before you open
up their business. So I mean, that was maybe
quick about business, permanent realized, but
there's nothing more to say. So just be attentive that depending on the
kind of product, service that you're selling, you will need to show some level of competence
or some level, let's say, of criteria. If your bank or
your bank adviser, you cannot run this business
without any substance. So are also the financial
regulator will have some, let's say,
expectations from you. So after having
received the tax ID, after having received
the authorization, the business permits, and the license for, let's say, running an operating and
selling the products and services that you have documented that
you intend to do. You have now the responsibility of incorporating the company. And by incorporating
the company, there are some matters, some things that you
have to think about. So first of all,
let's define what is corporate loss
of corporate law. And there is a very nice article
from Harvard Law School. There is called the essential
elements of corporate law. What is corporate law
that was written in 2009 that I really
recommend you to read. I have not found a
more updated one, but it's really a nice
one if you're interested. It's pretty long one,
but nonetheless, it's very nice one. So corporate law is
often referred to as company or company formation, or basically corporate law. And those are the
five characteristics, attributes that we're
going to be drilling down in this lecture. It's about legal personality, limited liability, the
transferability of shares, the delegated management under a governance structure
that is often called the supervisory structure or
board of directors structure, but a manager structure. And then also the
let's say, right, fair and equitable rights
that investors gets, an owners of the company
gets towards the company. So those are the five that
we're gonna be discussing. And also one of the
things that sometime, because here we have, we have passed the
step of ideation, writing the business plan, the business model canvas. We have, and we didn't go
into corporate finance now, but we have our first amount of capital to create the company. It can maybe from
your own cash account and you have transferred
that cash into the start in capital
of the company. Maybe it comes from
family or from France, where you have your, let's
say initial capitals. So your seed funding. But also corporate law is not just about incorporation or
company, company formation. Corporate law also tackles the elements and remember the S curve of corporate growth. It covers the elements of not just only launching the company, but also what happens when
the company is growing. But because there's going
to be situations where, for example, the shareholders
will have to change. Also when the company is mature, but also when the
company is declining. Or in case there is a
liquidation of the company, that the company owners have decided to shut
down the company. And it's not necessarily bankruptcy or accompanying
going default. It's just that the owners of the company has decided we
no longer want to do this. And we just, let's say, liquidate all our assets and the remaining cash will
be used for paying off debts and paying off debt and the equity holders at
the very end of the day. So corporate law
deals with those, let's say parts of the life, of the moments of life of
a company it is launch, growth, maturity, decline,
and potentially liquidation. So the first of the five
attributes that we're gonna be discussing is the legal
personality of the company. So as you remember already
said in the previous lecture, that the company will be the central connection
points for contracts. And the company. Seen by the eyes of law
makers, regulators, the government, the company has its own personality
is what we call a moral or legal person versus
I am a physical person. So the company has by itself a moral personality,
legal personality. And remember that the main
idea is that imagine, let's take the
following example. That you are a shareholder, that you own a company, but you have other
nine friend that owned the same company
and everybody has ten per cent of the
company ownership. If you are hiring an employee, if the company would not exist, you have to imagine that
the work contract of that employee would
have to be signed by the owners of the company. I mean, that's not
scalable and that's why the company by itself has moral, legal personality
so that basically the company as a
single moral person, science is the counterpart for the employee
that you are hiring. And through that you don't
need to have the owners all of the owners have to
sign that contract. We're going to be just not going to find to delegation
of authority. Maybe you will require
two signatories to owners out of ten to be
signing that contract. That's the kind of
thing That's part of the governance of the company. That's really the
main contribution of corporate law when we speak
about legal personality is that it gives to the company
the opportunity to serve as a single counterpart
contracting party and enabled to be able to scale. Because as I said,
you're going to have upstream contracts
with customers. For example, we're going
to have downstream with suppliers, investors, employees,
those kind of things. So that's really the
main contribution that corporate law is giving this moral
personality to the company. And by that, the
company can act as a single contracting
counter-party. Also, one of the things
that corporate law gifts to the company is the separation
in ownership of the asset. So there's going to be in
a gonna be discussing in a visual example it clear separation between
the assets that are owned by the company owners, which are privately owned, versus the assets that are
really owned by the company. And then they give you
a concrete example. If, let's imagine you
are as an entrepreneur, you have a laptop. That laptop will be
100 per cent used for, let's say, developing
the websites. That will be an e-commerce shop. And that's shop is obviously the main purpose of the company that you're
now incorporating. You could bring that laptop into the company as as an asset. At that moment in time, you decide to
transfer the assets. That is an non-cash asset, that laptop into the company. You bring it in, maybe you
bring in with the invoice, the laptop, how to
cancer cause of 2 thousand US dollars to Euros. And with the invoice, you
can show that the value of that asset is two k
whatever US dollar euros. And then from that moment on, if that asset is carried
on the balance sheet, but we're gonna be discussing
later on if that asset is carrying the balance
sheet of the company, that asset no longer belongs
to you as a private person, that asset belongs to
accompany as a moral person, there is a clear separation
between, between the two. And in which there were many time when the
asset is transferred, it allows the company to do what the company wants
with that asset. You as a private
person that has grown in the asset and has
received as a counterpart, a portion of equity, a portion of capital for that. You can no longer
solely decide if you have other shareholders with you on what is happening
with that asset. If the company decides
to sell the assets. That's it basically. So this is an, again, I'm not speaking now here about
percentage voting powers, voting rights of a share of voting rights that's come,
that is coming later on. But just be attentive to that. There is a clear separation between privately owned assets and assets that are owned by the company as
a moral person. And also an element that we're
gonna be discussing later on is also what is
called entity shielding. So as we have a separation
between the assets that are owned by the persons, the private persons that are also at the same time owners of the company versus the assets that are owned by the company. There's also one thing that is called entity
shilling is the following. So imagine that you
are opening a company and you're taking a bank
loan on the company. So the bank isn't external
credit or to the firm. And the bank has probably
giving you a loan based on the assets of the company is carrying in the balance sheet. So the bank can only claim, and this is where entity
shooting comes in. The bank can only
claim, let's say, its depths against the
assets that are owned by the company and not on the
assets that are privately owned by the owners
of the company. At the same time, there is, and there's something
that is not often discussed also in
accounting trainings. And discussing this in
my financial trainings about company variation in value investing is the there is a kind of a
liquidation protection. Let me explain. If you look at the balance sheet we're going to be discussing later on, if you look at the
balance sheet, basically have three parts. In fact, you have two parts. You have the assets on
the left-hand side, you have the liabilities on the right-hand side and
right-hand side. But if you can the liabilities, there is, there
are two portions, the debt holders, so external and internal
adept toddlers, which are the equity showers. We're gonna be discussing
this later on. We're gonna be discussing
ownership of the company. What lot of people do
not know is that in case of liquidation
of a company, when the assets are sold by liquidates or decided
by the owners. Potentially, the external
creditors will be paid off first before the owners of
the company because first, what is remaining in terms
of cash by having sold off all the assets
of the company will go first to
pay off the debts, pay off the depth of the
creditors before what is then remaining after having paid off all the
depths of suppliers, employees, bank loans,
those kind of things. What is remaining will go to the equity holders or to the
shareholders of the company. And so that's also one important
element to take into account that legal personality. So those kind of
attributes about separation of the
ownership of the assets. There is a priority
rule that depth told us can be for
shareholders of the company. So that gives us
supplemental level of protection in case of
liquidation of the company. Also the authority elements. That's when something when the company decides
to do something about the assets of the company,
buying, selling, etc. There is really, the
rules are defined through the legal
personality and they are linked to the
legal personality. They are no longer linked to the private persons that
are owning the company. And last but not least, the legal personality also. I mean, there are
many situations where you're going to
have litigation's, so there's gonna be
an angry customer. You're going to have an
angry supply against you in an angry employee and you
may end up in litigation. Also, corporate law defines the processes and
procedures on how to deal with litigation's
between customers, shareholders,
suppliers, employees. But take those
four stakeholders. And that's why also if you look at the contracts very
often you have also the applicable jurisdiction
that is written down in the contract so that
in case there is litigation, the contract already
states and if the contract has been
signed by the two parties, which jurisdiction
is applicable? Let's say it's the
I have no clue Washington DC jurisdiction
that is applicable or the Luxembourg let's say a commercial courts that are applicable in case of commercial litigation
for example. So that's the kind of thing also when writing down contracts, that's the kind of thing
that you need to be aware of and also look into. And also if you are the
one writing the contract, that also applicable
jurisdiction is written down so
that it's clear from the very beginning which are jurisdictions you will in which, let's say jurisdictions
you will face litigation. The second attributes that
corporate law gifts to companies is Arthur
legal personality is the limited liability. So we already discussed is that when a company
goes, for example, a bankrupt and there is
some external creditors, that the creditors can only make a limited amount
of claims against the assets that are
owned by the firm and those assets are written
in the balance sheet. There is an inventory
of all of those assets. They have no claim on the
assets that are privately owned by the shareholders
of the company. And that's something
very important because this gives
also, let's say, some form of peace of
mind, the shareholders, because shareholders
know that credit holders cannot come after they are
privately owned assets. And this is where we are discussing as a
partitioning and I'm gonna be making it visual here
through a case study. Let me, let me elaborate here. So here, let's take
the following example. We have this lady called Karen. She owns, she's 100% private, owner of a house
somewhere in the US. At the same time, she's 20%
shareholder of company a. The other 80% is hold by
four other shareholders. Everybody has
basically 20 per cent, so there are five shoulders
with everybody has 20% stake in company a. Let's imagine that there
is an excellent credit on. Let's imagine a bank has given a loan to the company
for 2 million, or there are still 2 million
to be paid off the loan. And at a certain point in time, what happens is a company
is not very profitable. They have been destroying
cash as the load. They could not turn
the loan into profits. The company only currently carries 1.5 million
tons of assets. The balance sheet is
doesn't carry more than 1.5 million in terms of assets and also obviously in
terms of liabilities. But the company
now the bank says, Yeah, but guys, I'm seeing that. I mean, you're destroying money. I have claws in when I wrote the loan to you that I
can claim at any moment in time the full amount of money that I that you still owe me and you still
owe me 2 million. The problem is that
the company only has 1.5 million of assets
in the balance sheet. So the question yet you
may now wonder, is, can the excellent credits
or go after, for example, this real estate, Let's imagine this real estate is
worth 1 million. So it would it would definitely cover the
remaining 0.5 million, which is difference between the claim that the
external creditor has against the maximum amount of assets that the company
a has currently? The answer is no,
and this is where the shielding mechanism and
the asset partitioning. So remember the separation
of ownership is that the private real estate of Karen is owned by Karen
as a private person. It's not owned by the company because carbon is added not
to bring in the real estate and to give the realtor as a warranty to the company
in case something would go would go south with let's
say the company operations. So the 0.5 million
residual claim cannot be done by the creditor
through company a to Karen. Or maybe this works the same way for the
other shareholders. So the excellent
credit can only make the claim on the assets
that company a owns. That's basically it. And this is where the shielding mechanism, this limited liability and
this acid partitioning plays a very important role and gives confidence to the
shareholders as well. I would say here, you would
say Yeah, but that's unfair. For example, the
excellent credit would be a bank is unfair
towards the bank. And I'm saying yes or no. But why did the
bank give a loan to company a that was maybe too risky and the amount
was too high. Maybe they should have limited the amount of money that they were borrowing to
company a instead of being maybe familiar and
just giving 0.5 million. So that's a risk that the
external creditor took. That's not a problem
of the shareholders. It's going to be the
problem of company a. That's for sure Maybe company
a has to be liquidated. I mean, depending on
how the clauses of the loan have been written. But again, if if the
excellent credit though was, allow me to say stupid
enough and took too much risk on giving
too much money versus the, let's say, the assets and the
forecast and profitability. That's a problem of
the external creditor. You see how this
works and I hope it's clear for you also this
shilling mechanism as partitioning or separation
of ownership between privately owned assets
by the shareholders and assets that are owned by the company as a moral person. So let's switch gears here. This one is a little bit more
complex about, let's say, shares because basically when
we speak about companies. I mean, except if you
have a sole owner, a single owner of the company. But normally you're
going to have various what is called shareholders. But first of all, let's define
what is a share assurance. In fact, as already, you can guess it's an indivisible unit of
capital of the company. So it expresses ownership. It expresses the
ownership relationship between the company
and a person, which is called the shareholder. But also remember that the
shareholder can be a person, physical person, but you
can have companies that are owners of companies. Take a concrete example. Blackrock as a, let's say, as an investment funds, is owner of other companies. They are owners of
Berkshire Hathaway, Warren Buffett's company,
owners of Microsoft. So remember that the
ownership relationship between a company is not
only with physical person, but it can also be with
other moral persons. And the, when we speak
about share capital, we refer in fact 100% of the
shares of the corporation. So from that, of course, so this indivisible unit of capital that is called a share, and it can be determined in
number of shares, percentage. Obviously, the shareholders are the person's physical persons or more persons that are reduced
and by the corporation has a legal owners of the totality of the
shares of the company. There is one single shareholder, or maybe part of the company. In the previous
example with Karen, I was saying that there
were five shareholders and each seller was having a
20% stake in the company. And sometimes we also
refer to shareholders, equity holders or
stockholders as well. So those are synonym
is basically the same. What is the, the, the things that copyright law is expecting on transferability of sheriffs and also towards what
are the expectations that corporate law has against the company related
to shareholders? Well, first of all,
the company has a moral person that
has shareholders has to keep registry of who are the owners
and how many shares, those owners of the company, and this is required
by corporate law. The second problem as well, Let's say the second
expectation that corporate law has against the company as a moral person is that the company needs
to be able to continue. It's an operating its business, even if the owners of
the company change. So on the first problem, you can deal, you can
solve this expectation. So corporate law expecting, so government
regulators expecting from the company to keep a registry of who are the
owners of the company. You can deal with this
by keeping a shovel or Registry and assigning the ownership
or the accountability, sorry, the accountability of updating this registry
to a specific person. So you are allowed to do this, to insource this, but you
can also outsource this to, and there are going to show
you in the next slide, there are companies
that are specialized in managing this for
big corporations. But this is something
you will need to do. Just one very quick, Let's say detail here. You have anonymous
owned companies in the other called inc
incorporated companies in Europe, for example, you have an anemia, which means anonymous companies, where the Articles
of constitution do not reflect who is
owner of the company. In limited liability
company is very often the articles of
constitution show who is owner of the company
and how many shares. The managers of the company, we don't call them shareholders, but we call them, I mean, they are owners as well
as shared as well, but it's not called
shares is called sum, sometimes social parts of the company or social
shares of the company. That's now a detail.
But just keep in mind that in various
types of companies, the articles of
constitution do not tell you who are the
owners of the company and limited liability company is very often the articles have Constitution show who are the shareholders of the company. So I was speaking
about the registry and the registrar which is the
owner of the registry, the shareholder
registry, while you have a company that
is very well known, which is called computer share, they are listed on the
Australian Stock Exchange. The ticker is CPU. In fact, one of the largest. I think they are the
largest registrar for the very big corporations. And you need to
imagine when you are a company like
Microsoft, like Amazon, like Google, Alphabet, every day your shares are
traded in and tried it out. I mean, you better have an automated process and
somebody who keeps track of the millions of small shower changes that
are happening every day. And this is where
you have even a specific company
called computer Sharp? Probably not the only ones. I'm sure they're
not the only ones, but this is one of the
biggest ones in the world. They keep track of all those changes in
terms of shareholders. So that was the first problem. So what corporate law
is expecting from the company as a moral person
is to keep a register. So Registry and somebody owning or has the accountability
to update this registry. The second problem is now, or the second expectation
a corporate law has against the company, the newly created company, that the company needs to
be able to operate even if the owners change
or want to change. Here we come back
to the principle of transferability of
shares in the ownership. But basically, what,
what can happen is that, Let's take the example
of Karen's company. You have five shower as a non shareholder wants to
get out of the company. The other foreshadows want
to stay in the company. It's not because one of the shell is wants
to get out that the company will stop working. So there are some
specific processes and this is expectation or
where corporate law kicks in is that even though there is a shallow who wants to
sell his or her shares, let's imagine it
would be carrying, carrying on Switch House wants
to sell her 20% ownership. Basically, the company needs
to continue operating. That's basically what the
transferability of shares, expectations and
possibilities are drafted. In fact, in corporate law, obviously this depends on
jurisdictions as well. So you're going
to have two types of transferability of shares. The first one is companies
that are not publicly listed, companies, which are
called private companies. And we're going to give
you, are going to give you examples in the upcoming slides. And you have companies
that are free, whether she has a
freely tradable. And those are companies that are listed on the New
York Stock Exchange, on Euronext, on the
Australian Stock Exchange, on the Japanese stock exchange. I mean, you get the points. So they have the
shares of freely tradable on those
public markets. This is what we call
secondary market, but you may have companies where you need
transferability of shares, but those companies
are privately owned. And when, specifically, when he's thinking about
private companies, you may have, when
you did a series a, series B round of funding. You want to have as founders,
some specific clauses. If you have brought
in the Series a funding a new investor in and doesn't even investor
wants to get out and that new investor was earning
20% of the company. You may want to have
the opportunity that the investor wants to get out, but they need to make
you the proposal. First proposal to buy the
shares at a specific price. That's the kind of thing
that you can agree upon when the investor comes in. So you're going to
have I will not read them here because it
would take too much time. But you have typical
clauses when you do, when you bring in new
external investors in a series, a, series B, series C around a founding, which are called right of
first refusal riser, first, right of first
offer of founders, right of first offer, or potentially free
transferability. So those are the
kind of clauses that you will find in a term
sheet that you will find in a shareholder agreements between new investor coming in versus the
fairness for example. So you will need to
be attentive to this. And again, it's
not the purpose of this masterclass to go
into all the details, get yourself help from an
external legal counsel. But just be aware, that's the
intention of this course. Just be aware that
transferability of shares, you may want to protect yourself as a founder
or you may want to protect yourself as an investor towards existing foreigners. So think about those
kind of things. So maybe I'm going
to ask you here, give me examples or
think about examples of public and privately
owned corporations. So maybe pause 1 second here of the master class
and thinking about, you know, companies that are publicly listed, probably, yes, and they're gonna give you
examples in the next night, but do you know companies
that are privately owned, which are where the shares
are not freely tradable. Just give it a
thought one seconds. The examples I want to give you here, on the left-hand side, you have publicly listed companies where the shares
are freely tradable. And on the right-hand side, you have privately
owned companies where the shares are not freely
tradable or nothing. So Udemy, they went on
stock market a couple of, I think a couple of months ago. I'm not sure if 100% of the
shares of freely tradable. Maybe it's just, I don't know, 80% of the shares
that are freely tradable and 20%
are still owned by the founders or private
equity investors. Kellogg's and Nestle. Those are companies where a big portion of their
shares are freely tradable. Remember when the shares
are fully tradable, what I didn't mention when
introducing the topic, I was not stating
per default that 100% of the shares
are freely traded. But for some companies
it's the case. For other ones. It's maybe just 80% of the shares that are
freely tradable off, 50% of the shares that
are freely tradable. Thinking about
Rushmore, for example, where 50% is owned
by the family, 50% is freely tradable. Privately owned company
has Skillshare, hasn't gone public yet. Ferrero, which is an Italian
family, Owens, sweets. Oh, pastries and chocolates
business and See's Candy, which is fully owned
by Berkshire Hathaway. So by my friend
Warren Buffett and Charlie Munger was a
privately owned companies, so forth, one delegated management on the
board structure. What corporate law also expects from companies or from a
company as moral person, is that the shareholders give some of the main authority
of corporate affairs, of corporate operations
to some kind of supervisory body that is sometimes called the
board of directors, sometimes called the
supervisory board, sometimes it's called
the Board of Managers. Just for the ease of
keeping it simple here, we will only speak about
board of directors, but sometimes you have a
board of managers when it is limited liability company. Board of directors is basically a corporate governance structure where all or most decisions, with some exceptions which
are very reserved decisions. But most of the decisions are in fact delegated to
the board of directors. And the board of directors basically carries
four basic features. The first one is that
and we're going to be discussing T1 versus tier
two governance models. But there is a separation
between the kind of decisions or let's say what is
called the Reserved matters of board of directors, which are topics and subjects
that are really reserved to the decision of the
Board of Directors which operation managers cannot take. Without the approval of
the board of directors. The board of directors will be elected and dismissed
by the shareholders. And also, very
often the board of directors in most cases are different from the
company shareholders. The company shareholders
delegates the, let's say the
governance and the, let's say the major decisions
to the Board of Directors. And also what
happens very often. Always the case. Sometimes
you have a sole shareholder. And shareholder, in fact, doesn't need a board of
director because any sort of shareholder resolution
basically represents 100% of the power
of the company. But very often what happens is that you're
going to have a board of directors and the board
of directors has to have some complimentary
skills and competencies.
8. Finance & Bookkeeping law: Welcome back, entrepreneurs
and investors. In this next lecture, we will study in Chapter
number two where we're discussing after
the ideation phase, really the incorporation
of the company. You have been
discussing corporate law and now we're going to look into the fundamentals of
finance and bookkeeping law. It's not the corporate
finance chapter that will come later on, but he is really setting the fundamentals,
what are today, the accounting standards
that company I have to face. In fact, before we go into
discussing what is IFRS, US gap, local gap, just want to make a
very quick introduction about the word
accounting in fact, comes from the frozen
accounting records that we have with that historians found were more
than 7 thousand years old. When in fact they will records
at the tiny Mesopotamia, which is basically
today Iran, Iraq, which was one of the very
ancient civilizations where they were in fact keeping
a record of expenditures, goods received,
the goods traded, and remember, before the
appearance of money, people who are bartering so
they would potentially sell, I have no clue crops for cow, for example, or they would
sell cheese for bread. And obviously it was
always complicated to say, how many pieces of
bread do you need for a certain amount of cheese? This is where in
fact, money came. The appearance of money
facilitated traits. In fact, in those civilizations, one of the major milestones so we had during the Roman Empire. So we have the first double, double entry
bookkeeping that was pioneered by the Romans
and we are coming back. What is double entry
bookkeeping is, for example, you credits one account and on the other hand,
you debit an account. So the balances are always
cans are always balanced out. And in the Medieval and
Renaissance periods or around 15th century, we have this guy called Luca Bartolome or the
peculiar partially, I haven't, I'm not sure what
is the right Italian accent. So he was going beyond the initial double entry bookkeeping system
of the Romans. And we could say
basically it was really the appearance at that
time of accounting. In the medieval ages. The purpose of accounting
and bookkeeping is really preparing information
for various stakeholders. As we had when we were discussing the
various stakeholders. What's the purpose of company? You remember, if
you don't remember, go back to that initial lecture. We were discussing
that the company is in fact the
connection points for various contracts can be for
customers and stakeholders, for employees, for
shareholders, for suppliers. But basically it's a
little bit the same for the purpose of accounts accounting and
bookkeeping is really preparing information for
various stakeholders. It can be tax authorities, that can be shareholders. Can we potentially new investors that would like to
invest into the company, but also for
management employees, customers and suppliers, or even for banks
mean we were also discussing about a bank
loan at that moment in time where maybe
the bank was giving up too high bank loan to the Karen, if you remember the exercise or the example that
we were discussing. And so the intention also of accounting and
bookkeeping is really to try to keep and to record the information as
factual as possible. But nonetheless, and
that's something that is, and I've been
discussing this also in one of my last webinar. We were rehearsing financial
statements is really, a lot of people believe that accounting is perfect science. It is not. An accounting requires
interpretation. Just look at the example. You have bought an investments or shares of another company. How do you value that's
investment that assets? So always keep in mind that
the best accountants will never give you a precise
information and 100% accurate. There's always going
to be a certain risk because there is interpretation but also sometimes
simplification. You're going to see they're going to be differences also in the way how various regulators, various, let's say authorities
throughout the world. They use different standards and those standards potentially give allow certain room and
space for interpretation. So that I think that's really the important thing
to keep in mind that accounting is not
a perfect science. And the intention and
typically the general use at those various
stakeholders such as customers, suppliers,
shareholders, new investors
potentially are doing with the financial reporting is really to take better decisions. Even though, as you just
heard 30 seconds ago, that accounting is not
a perfect science. Even though accountants
tried to be factual, there's gonna be some room for interpretation and some
room for simplification. But nonetheless,
intention is really supporting stakeholders
if it is buying, selling a holding, equity
or debt instruments. When they have to
exercise rights, if it is a shareholders, they want to know what
are the profits of the company and how does profits
want shall be allocated. And we're going to
discuss as well also the role of statutory auditors. So the role of
external audit and internal audit in trying to increase the accuracy of the accounting records
and financial reporting. One or one or two of the most important elements that people are
asking for as well. And that will
structure the way how financial reports are
done is first of all, being comparable
between time periods. And this is and again, I'm not going into the details here. There's more like rater to a corporate finance or investing course, but
I'm going to say here, but what people expect when they read the
financial report is to know if our to make sure that the financial report
is consistent from one year over the other year, from one quarter to
another quarter. If there would be changes. In fact, the company
has to disclose this. This is basically done. I mean, it's not the
purpose of this course, but if you would go into
a financial report, let's take US listed
public company at ten K, ten q reports. So let's look at
the ten K report, which is the annual
audit report. If they are accounting changes
from the previous year, they have to be written down. And the people who are
going to read the report, you will see that there
has been a change in the accounting policies are
in the treatment of some, let's say, accounting figures. It's mandatory. The company has to
mention it explicitly. And of course, the second need is really avoiding a distortion, avoiding an incomplete
view on the company. So basically, all things should be recorded in the
accounting systems. And again, it's not the
purpose of this course, it's on the financial statements
correspond nonetheless. For example, when I do analyse, look at financial reports, I always look into if they
are off balance sheet item. So items actually that should be recorded in
the balance sheet, but the company has decided
for a specific reason not to record them in
the balance sheet. So they're considered like
off-balance sheet items. That's like, I will
not say it's per default is gonna be fraud or somebody is trying
to cook the books. But I mean, I will pay
attention to this. So I always prefer not to
have off balance sheet items. And really this point of incompleteness in the
financial reporting. I will quickly mentioned it
a couple of minutes ago. So basically, if you look worldwide and let
me start first with a publicly listed companies that are listed on the
New York Stock Exchange, on Euronext, on Japanese
stock exchange, etc. So all the big stock
exchanges in the world, mostly you're going to have companies that will either
report through IFRS, international Financial
Reporting Standards. And the, let's say the standardization
body is called a USB. So International Accounting
Standards Board, I've put you the URL if you
are really interested in it. And then you have four
US listed companies. They in fact do not use IFRS, but they use US GAAP. Us, GAAP means US generally accepted
accounting principles. There are the, let's say, a standardization
bodies called the FASB, the Financial Accounting
Standards Board. And again, here you have the URL if you want to go a little
bit deeper into that, let's say into
that organization. Third that I mentioning
in this slide is that I was just
mentioning that IFRS and US GAAP is used mostly for publicly listed
companies, which you may have. You may have companies, privately owned companies
that are not listed on a stock exchange where
those companies will report or structure the
financial reporting following locally accepted
accounting principles. So this is what we
typically call local gap. And I'm gonna give you
a couple of examples later on we are going to show you the lux Luxembourg gap
and also the Spanish gap. But you're going to
have this probably for any country in the world. And this again, those
companies, I mean, companies that structure
their financial reporting and they follow local gap. It's basically because they are not publicly listed companies, but privately owned companies. Just coming back 1 second about IFRS and US GAAP because I think it's important for you to understand that basically. And I read it quickly
mentioning that IFRS is really the international standard for financial reporting
with the IASB. So the International Accounting
Standards Board being the body of
normalization for IFRS. And I put it the statistic
of February 2020, probably it has even
increasing the meantime, we are now mid 2022. But you said that already
two years ago there were more than 120 countries
through Europe, through Asia, through South
America that were in fact following the IFRS
standards on US GAAP. Let's be very clear.
Us these companies, they follow US GAAP, and they do not follow IFRS, and it's mandatory for them if they are listed on the
New York Stock Exchange, they have to follow and
they have to report. In US gap. And then you have
the, as already said, the normalization and
standardization body, which is called the FASB, the Financial Accounting
Standards Board, which is a US body. Again, it's not the
purpose of this course. This is an extract of another course about
financial statements. And I'm just showing you a
very quick summary that I was mentioning it a couple
of slides ago that's between IFRS and US GAAP,
there are differences. The one that is most, let's say, known to people
is when you read, I'm just taking the example
of a balance sheet. If you read a balance sheet in IFRS versus a balance
sheet in US gap, in fact, the order, the sequence is inverted. So if you look at
assets in US gap, we'll start with short-term
current assets and it will, from the top, it will
start with casual, sorry, with cash and
cash equivalents. That's the most liquid
and short-term asset. And it will go down to
very illiquid, intangible, long-term assets, let's say for example, goodwill,
intellectual property. If you look at the liability
side of the balance sheet, still in US gap, it's going to start first with credit toddlers are
like bank loans, suppliers, those kind of things. Accounts Payable does
That's the supplier part, maybe employee's tax authorities
and then it will go to longer-term adapt like
very long bank loans that are beyond 12 months, then you have equity. So paid-in capital,
retained earnings, those kind of things
are retained losses. If there are losses,
if you look at IFRS, it's actually the
other way round. So you have assets on the left side and liabilities
on the right-hand side, same like US gap. But in IFRS, you will
have in the asset side, the very long-term non-current
assets on the top, and cash and credit, cash
and cash equivalents. We'd be at the very bottom on the left-hand side
of the assets, on the liability
side the other way. And it starts with
equity and it goes back to then non-current debt, so long-term debt,
and then it will go to very short-term adapt. In fact, like accounts
payable for example. The other, there are other differences I'm
just making here. I'll let you read. This slide is a little
bit of a complex slide, but in the way how inventory, for example, if
you produce goods, how you calculate inventory, how you value inventory, you have various options
in IFRS and US GAAP, you can only do
first-in-first-out for example. So the difference is, I will not go into
the details of it, but just be attentive
that IFRS and US GAAP, there are differences
between the two. This is an example of a, I've put you the URL back to
the IFRS list of standards. There are some big
four companies like Deloitte, for example, who produce very nice
synthetic documents about the overview,
what is IFRS? And you see here, for example, the various categories
just need to be aware that the older, let's say accounting standards. And now they're all called, while they all called,
the new ones are called IFRS, for example. But just be aware that there's
gonna be some references to ISO standards and
other ones to IFRS. But basically it's all IFRS. Then one of the
things that's also, as an entrepreneur has
to be very clear to you, is who dictates what's kind of accounting standards
you have to follow. The, basically the
law decides this. If I look here at the
example of Europe, clearly states that for
European countries, companies that are listed
on stock exchanges, they have to follow the set of international
standards called IFRS. And that's it, full stop. So you have to be
compliant with this. And this is laid down in
a European directive, which is basically
a European law. If, if I look, for example, at Luxembourg is companies
that would not be listed. So privately owned company not listed on the stock exchange. You have here on
the left-hand side, and I've put the
URL below the link to the official journal of
the Luxembourg government. So it's a, what we call
a local regulation. So it's low. But it's a little bit
lower in hierarchy on the norms of you have
Constitution, laws, regulations. So this is considered
to be a regulation. But the regulation, and this is an extract from September 2019. The regulation
states, what are the, what is the chart of accounts? So what is a class one? When you have a
financial account that is prefixed with one, it's an equity
account when it is, for example, an account
of category three. It's gonna be an
inventory account. If it is 67, there's going to be income statement
related accounts. One will be cost, the other one's
gonna be revenues. So that's the C6
and C7 that's laid down in law regulation. Another example of a local gaps. So remember, if you are publicly listed,
there's gonna be, let's say 100 per cent chance that you're gonna be
aided through IFRS, US, GAAP doing your
financial reports. If you are not a publicly listed company,
depending on the, let's say on the
local standards, you may need to
follow local gap. And for example, here I'm giving you the example
of Luxembourg, but also on the
right-hand side in Spain where you see again, and I've put here as well, again, the link to
a Spanish website. You'll see that there
is a general chart of accounts with the numbering of what is category ten,
account category 11. And you see it's basically
the same like in Luxembourg. Third-party accounts or
class for accounts, etc. So you have this
nomenclature or taxonomy, this numbering system of accounts that is laid
down regulation. And in the US, it's basically the same. And I've put here again, a link to the
Treasury Department. I think it's a sub agency
of the treasury department where they describe it's the Bureau of the
fiscal service. They describe the US
standard general ledger. The general ledger is
like the big journal. And what are the numbers? The account numbers that US
companies have to follow? And you see it's pretty
similar to Europe. You see, for example, that everything starts
with one thousandths, is really assets, cash
receivables, liabilities or 2000s. Revenue is 5 thousand, expenses is 6 thousand, etc. So they have also taxonomy and they have or
chart of accounts where you ask that US companies have to follow that you as
accountants have to follow. So we don't start from
scratch and just keeping in mind that regulators
structure this. So this is defined by law. And when so, I hope that you understood
that it is either IFRS, US, GAAP or local gap. But now is the question, when you look at the
financial reports, how do you know what Stan
the company is following? And I'm giving you
here are two examples. One European publicly
listed company, which is Mercedes-Benz, Daimler. And you see here this is an extract of their
financial report. You see in fact in the
red frame that they are stating that the
accounting policies applied in the consolidated financial
statements comply with the IFRS required to be applied in the European Union as of December 31st
doesn't have 20. So this is an extract,
as you can already see, that closes the financial
fiscal year 2024 Mercedes, and they state that
they follow IFRS. And you see this as
part of the chapter. You may remember, what is
the purpose and what is the need for accounting
and financial reports. One of them is consistency and comparability between
fiscal years. And here are ready, they say, this is part of the
chapter is called the significant
accounting policies. So if there will be
changes, so not all, not only the significant
accounting policies they have to say which accounting
standard they follow. In the red frame, you see
that they follow IFRS, but there would be
changes, for example, there will be new IFRS
standards that apply to them. It's the case here, IFRS
17 on insurance contracts. I do remember a couple
of years ago we had IFRS 16 changing the way how leases are accounted for to
make it very quick. Leases when you want not
owning the building, but you will leasing
the building initially before that
change of IFRS 16, it was only accounted in
the income statement. And IFRS 16. So the IASB so the International Accounting
Standards Board has been asking that also lease, long-term lease liabilities and assets that are not owned
by the company should sit, in fact, in the asset and liability side of
the balance sheet. So that's a change in
accounting policy that is not driven by the company
that repos under IFRS, but that is driven by the
standardization body, ESV. But such a change and the
impact of such a change has to be described in a significant accounting
policies for the company, specifically here for
publicly listed companies, a US company, Kellogg's. So as already said, typically US public
listed companies, they do not follow IFRS, but they follow US gap. Here again, you see
in the red frame. So they say the preparation of financial statements
and conformity with accounting principles
generally accepted in the United States of America. So this is, this states, they do not write the
acronym of US GAAP. This clearly states that the accounts are prepared
and they follow US GAAP, let's say taxonomy and
the US GAAP standards. This is basically it
for the finance and bookkeeping part of the law. So I think you just
need to understand that depending on
where you operate, depending where you
incorporate the companies, they will have to follow certain taxonomy of
accounting standards. And specifically, if you
are publicly listed, chances will be very
high that it will be either IFRS for
most of the world. And if a company gets
listed or your IPO in the US that you
will have to follow US GAAP at that moment in time. But just be aware
of what is a frame. That's when you
incorporate a company, that you will have to
report your financials, but you need to keep in
mind that it will follow a certain standard with that in the next one that's
going to be longer one. We're going to be
discussing commerce laws. I think that's an
important segment of law. Very important family of laws
are going to be discussing. What are the laws
that structure, let's say the commercial
interactions between customers, suppliers, and the company
that you're incorporating. Talk to you in the next lecture. Thank you.
9. Commecial Law: Welcome back. In this last lecture
of Chapter number two, we're going to be
discussing commercial loss. And as already stated during the conclusion of
the previous lecture, I think it's a very
important segment that entrepreneurs will
have to deal with even more than the finance
and bookkeeping part. Because probably
entrepreneurs will outsource this to a professional
accountant, incorporation of the company. Probably you're going
to outsource this also to law firm and also asking the law firm to get to the right business permits
and trade licenses. But commercials is something
that you as an entrepreneur will have to deal
extremely often. You're going to have
situations where you will have to refer back to
commercial loss. I think it's good to be fluid on this and as already stated, is gonna be a little bit longer lecture related to commercialize because we're going to
depict what kind of commercials and
apply to companies. So first thing is really understanding where commercial
law is coming from. So basically a commercial
appears around the 16th century in Italy. And it's really a body of law
that applies to, let's say, the relations and how people
and companies shall behave, how they engage in
commercial transactions, how they engage in
traits in fact. And commercial law in fact, is a group and has
many branches, group of laws and
it's a big family of lawyers and includes
many branches. A couple of those
that we're gonna be discussing are contractual law, intellectual property
law, competition law, consumer law, international
trade and tax laws. But there's gonna be more. You may also end up depending on similar to the business
permanent trade license. We have specific
industries where you have specific laws that have been
written for that industry. This happens, for example, in the media and telecom world, while you even have
specific regulators, at least in the US, in
Europe, for example, you may have regulatory bodies for giving licenses
to Telco operators. So it goes with the
business permit, but there's gonna be also
specific law that is describing how that
environment in fact works. So the main difference between copying and commercialize
really that corporate law deals with the
governance and the regulation of the company. But the commercial or really
focuses on everything, on all the aspects that
come from, let's say, buying and selling
products and services, or it is called
commercial trading. Vm. As already said, the commercial loans to
the ones that are going to be discussing and as ready, I'm showing this here on the right-hand side is
going to be our red, red line that will
be helping us to navigate through
the five section is going to be
intellectual property law, contract law, consumer law, competition law, and tax law. So let's start with
intellectual property law, also sometimes called
the actual property, or abbreviated IP. Ip in fact, refers to the
creations of the mind, such as invention or
artistic works, designs, visual elements,
symbols, sometimes brand names, also images. There's going to be used in
a commercial activities. And intention of the
intellectual property law is right to enforce and protect the rights of the
people that are inventing or have created
and own those inventories. Because at a certain
point in time somebody has created something, but they can transfer the
ownership of that creation, probably for a certain amount
of money to somebody else. So it's not just about
protecting the creators, but also the owners
of inventions. And in intellectual property law is you're going to in
fact have typical, typically four areas
you're going to have and we're gonna
be discussing, and then we're going to be exercising with
concrete examples. You're going to have copyrights, trademarks, patents,
and trade secrets. Let's start with copyright law, which is a subsection of
intellectual property law. So the intention of
copyright is really protecting the owner of work. If other people potentially
would like to copy presented, display the work of the ulna without his
or her permission. This applies not
just to literature. So two books can be applied
to computer software, can be applied to
advertising, to art. And if somebody would breach this is called the
copyright infringement. That's a vocabulary. Remember that also part of the intention of this
masterclass is to give you a little bit of vocabulary that you become fluent with
that kind of vocabulary. So typically, if there is a breach of an intellectual
property of a copyright, you will speak about a copyright
infringement that we've been unauthorized use
of copyrighted works. There's gonna be also
two typical rights that come with copyrights. One is the economic rights. Which is in fact allowing
the owner of the copyrights. So let's say the work
that has to be protected is really deriving
financial rewards from the use of the work, potentially about other people. So you could potentially license a copyright
to somebody and say, I allow you to use it,
but you have to pay me €1 thousand per
month, for example. And the second one is the
moral rights that protects the non economic
interests of the author. So there's really claiming
the authorship of the work and
potentially opposing changes to work that could harm the reputation of the owner
of the creator of the work. So remember, it's not
just the creative, but potentially also the owner. In most of the countries. I mean, the foundation
of copyrights. And again, I'm not
a legal specialist, but they have been laid
down by the burned. So that's a city in Switzerland
Convention of 1886. And you have an, I'm putting heels of
the URL of the WIPO, which is a word, Intellectual
Property Organization. So most, let's say entrepreneurs, at a
certain point in time, they have to think when
they build something, they want to protect a creation. If n for which countries, for which territories
they are going to register the copyright. And one of the most easy ways of doing it is using the WIPO, which will then potentially, let's say for a certain cost, It's crazy cause,
but we'll give you, will register the copyright for a lot of countries
throughout the world. And an example is basically this training,
this masterclass. There is lot of content
that I've created myself. There are also other
contents why I'm referring to external sources. We're gonna be discussing
this if that is a infringement or not of
intellectual property. But basically this
course is copyrighted. So I'm not allowing somebody to take the exact same content and producing it are monetizing
it without my consent. So that's a very clear example of copyrights and I
don't have to reduce. So that's basically also what
the Berne Convention says. I do not have necessarily
to reduce it to prove that I own or that I have created the content
of this masterclass. And also one of
the things that is very important to know. And here again, a
little bit similar to the legal system difference that we saw when I was
showing you a map. In fact, on
copyrights, the term. So when you register
a copyright, how long that copyright
remains, let's say protected. And you have famous examples of copyrights that expire
after 50 years. Sometimes happens
for artistic works like music, for example. In fact, there are
differences between countries and you're
going to have some countries where
after 30 years it becomes the copyright
is in fact voided. So there is no copyright
on the piece of work, whatever it is, literature,
art, et cetera. And for some countries
like Mexico, it goes beyond 100 years. So it was century
because also there is a value that comes
with the time. So the cupboard is very fresh. There's going to be probably a lot of monetization
opportunities. But if the work that is
copyrighted is 100 years old, well maybe it doesn't
carry any financial value. There is nothing at stakes. Then it became, the copyright
becomes in fact obsolete. So that's about
copyrights, trademarks. So the intention of
trademarks is really signs. So like words, phrases,
symbols, or designs. And you can already
think about big brands. Think about Nike. Think about the Apple logo, the three stripes from the
sports apparel company, Adidas or the, or you
call it the swoosh, I think from NYC,
that's a symbol. Or when NYC says, just do it. So that's the kind of
trademarks that also those companies they
want to protect. And a trademark
is something that really distinguishes a specific
good or specific surveys. If I put the Apple logo and I do not say that
it's above or below. You're going to recognize
that it's an apple trademark. If I put the Nike swoosh and you immediately
recognize that this is nice. So really the idea is to protect those
elements like words, phrases, symbol, or designs. We are not speaking
here about the book. We're really speaking
about short sentences, like just do it for
Nike for example. And I'm making are any
publicity here for Nike. The process basically
there are two options. You can file a
trademark application with the local Trademark Office, or you can use again, the WIPO system to file
trademarks as well. I will not go into
the details of it. But really there are ways of
protecting your trademarks. And again, if you are
a company, a startup, and you are building
something very specific, like, I don't know, a logo, a symbol sentence that describes
what you're doing. You will have to protect this very probably otherwise
you're going to end up in trouble at a segment of town and somebody will
steal this away from you. Those are examples
of trademarks, and I was specifically here
mentioning the following. I mean, my my family
name is Kara. And what I'm trying
to show you here is, in fact that trademarks can
be limited to industries. If I just look at the
career of brands, I mean, I can prove that I'm not infringing any trademark calling myself carry because
it's my family name. If I decide to create a certain
product called Coursera, I probably will be allowed up to certain extent to do this. Here you have
watchmaker tag hire, who has specific category of watches that is
called carrier. You have Porsche, which
is a German automobile, luxury automobile sports or luxury automobile that has these 911 Carrara models
you have carry genes, I think it's an Italian company. You have this Clara
toys as well. And none of them are in fact
in trademark infringement. And why? Because here the
trademark is limited to an industry-specific,
let's say scope. So watches, automotive cars, genes, so apparatus,
fashion and toys. And with that, in fact, you see also that the
logos are different even though the name Kara is
being used in those of, by those four
different companies, but it will not be
considered an infringement because trademark can be
limited to specific industries. And so here you have
examples and again, it's not the purpose
of this training, but some of you may have already followed other trainings I
do about value investing. I'm a value investor
as well and I believe I've become a better
value investor being a business person. I believe I've become a
better business person being a value investor. And here you see like
the top 25 brands, I do use this Interbrand global brands listing that
comes out once per year. It's very interesting to read. This is marketing
agency and they analyse the power of the brands. And here's see, I was speaking
about the Apple logo, which is today the
highest value. It's intangible brand with nearly what is it foundered
and 8 million US dollars, just what the apple is, what you see on number 11, the swoosh from a, from a Nike on
position number nine, you CBM from McDonald's. So you clearly see
that those are remarkable trademarks and you can immediately relate to them. And what they represent, that's really the
power of marketing. And this is giving
you examples that those logos are in
fact protected. That's those are all trademarks. I'm going to give you an example of a trademark infringement. This is a real case
when I was preparing this masterclass for teaching
at a university first time. So you have on the,
I don't know if you recognize those symbols and
of course explain them. But here we really
have two companies. One of them has been in fact, attacked for trademark
infringement. So on the left-hand side, you might have recognized the Chanel logo,
which is luxury. Is it's just clothing. I think they have
perfumes as well, but I'm not a specialist
in that area. That's the official
channel logo. And on the right-hand side, it was a Chinese
company called zoo. And this is the logo that
they have been using. And in fact, Chanel has been raising the lawsuit against zoo for trademark infringement. And I enjoy it's now remember x2 is in fact a Spanish
Chinese Jubilee year. And they said, no,
sorry, that's, we believe that there
isn't infringement. Because remember this industry specific trademarks
are how you can have like a career or brand
that is really separated between industry without having
a trademark infringement. Well, here they were saying, it's really, I mean, the logo is very close
to our channel logo. And on top of that, if
Julia, I mean, it's, it's in the luxury area
as well as if it is perfumes potential,
also haute couture. So this is going to be potentially confusing
of fooling customers. And Zoom may benefit from
this, according to Chanel, trademark infringement to
increase their revenues because it appears very
similar to the Chanel brand. And it may, let's
say interferon, impact the good
reputation that Chanel. Chanel shareholders
want to keep. Remember that's also one of
the intentions of trademarks, is also to protect the
reputation of a specific brand. And again, here
you have it here. But basically Xu the Chinese are Spanish
Chinese julia they lost, in fact, they lost the
lawsuit against Chanel. Chanel was, let's say, considered to be in it's fair, let's say right to fight against this logo that was really
confusing for customers. Then we have patent law and we're still in
intellectual property law. We have patent law. So patterns are basically inventions that something
else and writing a book. That's not necessarily
an invention that's more copyrights or a visual, a logo like the Apple. Apple, the Nike swoosh, or the McDonald's yellow M. That's not a copyrights,
That's a trademark. So that's sine or the
just do it of NYC. That's a word. Sentence. Patterns are really about
inventions and is really about products or process that provides a new way
of doing something. And, or potentially offers
a new technical way, our new technical
solution to problem and the intention of patterns is really the patent owner has
specific, let's say rights. And mostly the exclusive right to prevent other people from copying or commercially
exploiting the invention of it. And it means that the invention that
is protected by a patent cannot be used, commercially used,
by somebody else, or sold or distributed without the patterns
are not consent, similar to trademarks,
similar to copyrights. Patents can be licensed,
mortgage, or assigned. So you could say, I have invented something, but I'm just an R&D company. I don't have the scale and the distribution
channels to sell this or to distributed
throughout the world I going to license. So let's say there's
gonna be companies who are willing to subcontract, not some co-driver in the
sense, pay royalty fees, for example, or monthly fee, an annual fee for the
use of the patterns. And potentially, you can
potentially salad as well. Patterns typically also
have territorial rights. So you have to think
about in which country or region you operate and make sure that the pattern has been fired and granted for the territory as
you're operating in. Normally patterns as well are limited in time
similar to copyright. You cannot have a pattern. That is an idea. Remember for example, in the
pharmaceutical industry, I mean they live from
through patterns. You cannot have a pattern that is everlasting for
1 thousand years. So patterns also carry a limited amount of time
before they fall under, let's say, public usage. This is an example
because I wanted to make it very specific. Our pattern looks like. So. Here you see this is on the left-hand
side, a US patterns. On the right-hand side. This is a pattern that has
been followed through WIPO, the world intellectual
property organization. And you see in fact those are technical designs and
they describe things. Um, I mean, I mean, the companies, I'm sitting
at the board of directors, we also create patterns and we find for patterns that are
then let's say accepted. And this gives us a certain,
let's say ownership. And then we have
the possibility to potentially of selling it, license, licensing it, etc. An example of a design,
patent infringements. So here we are not
just about the sign, which would be a trademark, but really about design that carries certain
characteristics. For educational
purposes, I'm not flagging Skechers of being systematic design patent
infringer versus Nike. I'm just copying information
that is publicly available. And in 2019, Nike filed a lawsuit against
rival companies, Sketchers, and claiming
that they were infringing Nike design patterns. So not just the
visual of the shoes. And you have below. I've put the URL to that you can read if
you're interested in it. You have the Nike models
on the left hand side, the blue one and a white one. Probably the blue one
more for man's opera, the white one, I do not know. Maybe for women, I do
not know, whatever. And on the right-hand
side you have the, According to Nike, the sketches, models that were
according to Nike, considered as a design
patent infringement. Let's be very fair. They do have indeed
similarities. Let's be very transparent
about again, I'm not here. The one that decides about the outcome of the lawsuit
was interesting in this lawsuit is that
indeed so the Nike has filed a complaint In the US District Court at the Central District
of California, September 30th, 2019, and
claiming that Skechers had a coping strategy and they had people testifying,
so witnesses testifying. And apparently there
was one I've put it in the red frame here that indeed was commenting and
apparently is not just Nike, but also Adidas,
which also a very big sports apparel
brand in the world, which is basically
the Nike competitor. That apparently the
witness was testifying. Indeed, that's management, senior management of
Skechers was claiming Asking the sketches
designers indeed to do exact copies of what's competitors
like Nike and Adidas? Wondering again, I
leave it to the courts. I'm just reading what has been testified here by a
scatters co-operate witness. Alright, so trade secrets. Trade secrets, as we
already discussed, we had so copyrights, trademarks, patterns, and
then we have trade secrets. Trade secrets protect
business practices, formulas, designs, or processes
using a business. And they are designed
specifically to provide a competitive
advantage to a business. Just think about a trade secret. What is the most
well-protected formula of a, let's say, drink
company in the world, you have an idea in your mind or Yan's is
Coca-Cola, That's correct. That's trade secret. So the trade secret
is something that is considered commercially
valuable because it's secret. And that's the
difference between a trade secret and patterns. A pattern is something
that becomes public and by that it
becomes protected. You have to imagine
that Coca-Cola does not want to lay down a patent
on its secret formula. The formula has
to remain secret. And that's the idea
of a trade secret. So it will only be known to
limited amount of users. And it's going to be subject to, let's say, protection
measures to keep it secret, potentially also, if the trade secret would have
to be maybe share it with, I don't know, a
bottling company. That bottling company will
probably have to sign a confidentiality agreement
with the Coca-Cola for so that's the kind of thing
where patterns would not fly. That will not be the
right vehicle to protect. That's, let's say whatever
formula, process, business practice
that really has value to the business
has to remain secret, cannot be filed as
a pattern because everybody can read patterns. That's basically the idea. And assets trade secrets are protected also without
registration per default. But you have to setup as well as a company
appropriate steps. And this can be non-disclosure
agreements or non, non compete agreements
with various stakeholders. So that's the kind of thing that you will have to think about. As already said, one of the most known
examples and the most, let's say a valuable
secret formulas is really the secret formula
for Coca-Cola drink. And you see here
I think they have moved the secret
formula to new volts. I think it's in the Atlanta, either headquarters or they
have a museum in Atlanta. I actually also wants visited. It's, I think it's
the, in the world of Coca-Cola in Atlanta. I'm City. And here this is an
example of a trade secret. So this has to be
protected and only, I think it's just three people who have access to the
secret formula and imagine them breaching
the secret formula. I mean, they will,
they will go to jail. They will face an enormous
lawsuit and they have to pay millions and millions
of consequences if they would breach the
confidentiality around it. And I was discussing earlier
about this training, so this drilling is
copyrighted, but you remember, I mean, at least for the
content that I have created. But a lot of, I mean, there is a certain
portion of this. A training which is in fact public information
that I've brought in by referencing the
sources, for example. Now I had, I had this
thought process like by doing this course and using like this picture
here of the Coca-Cola, of the new vote of Coca-Cola. Am I breaching something? Am I breaching any trademark? I mean, you have seen I've
been using the Chanel logo. Is that a breach of a trademark? I was showing the Nike shoes. Is that an infringement
of a design patterns? And the answer is no. The reason I'm giving
you a concrete example, if the intention
is of educating, teaching, as long as
you show the sources, it will not be considered
an infringement of copyright or trademark. And this is where, in fact, US Constitution, Let's say, describes that fair use of, let's say, content,
trademarks, design patterns. It's more trademarks, copyrights in the sense of promoting progress of
science and useful arts. So it allows indeed, authors to enforce the
copyrights in all cases. But at the same time, there is the Copyright Act, Section 117 which says, but if it is in the
tension of teaching, well then it will not be considered an infringement
of copyright. So before we go into the
examples, so keep this in mind. And again, it's like for the
counting part of things, you probably, I mean, if you creating something new, you will probably have to work again with a
law firm to say, how do I protect this? What's the cause of
protein protecting this? You as law firm helping me. Can you take care of the filing of this pattern, for example, or laying down this
trademark or copyright. So that's the kind of thing that you will have
to think about. Or are you going for a trade
secrets and you're going to protect the trade secret
through, for example, nondisclosure agreements
with if there would be stakeholders
that you will have, like partners that
you will have to deal with this trade secrets. Let me give you here an example, because intellectual property
is not just one thing, it's not just designed patterns. I mean, if you look
at the Nike shoes, indeed, they were claiming a
design patent infringement, but they were also the
way how the shoe was designed could have been considered trademark
approach to trademark. And I'm going to give you
a multivariate example of intellectual property. I'm asking you here. So, you know this
brand Star Wars, maybe our fan, maybe you hated and you're
a Star Trek fan. I don't know. You hate science
fiction potentially. But do you have any clue since the release of the first
Star Wars movie in 1977, Lucasfilm that is now has been acquired by business
and basically the IEP that was carried
by Lucasfilm as a company, Lucas has sold and transferred the ownership to this name. So Disney is now the owner of the patterns that
trademarks and copyrights. I don't believe that there
is any trade secrets. So any guess how many
patterns have been reduced? That's how many trademarks
on how many copyrights? Maybe pause here, write
down three numbers, and they're going to resume now. What are the values behind
those three question marks? So Star Wars carries in fact, 188 were just at patterns. 1138 registered trademarks and 3,952 registered copyrights. Probably the music or for
example, from a trademark, may the force be
with you the term Yoda or Skywalker
or Darth Vader. Some visuals for example, the Star Wars fonts, how Star Wars is written. There's gonna be also protected. So there are a lot of things. The movies, there
are some books, probably you see the
amount of patents, trademarks, and
copyrights is huge. Now one of the questions
that of course comes up is, if somebody doesn't
infringements, who's gonna notice it? Well, normally those companies, they do have lawyers that work full-time at screening
the Internet screening, any kind of media, social media to see if the
use automated tools as well. Artificial intelligence
to detect if there is an infringement on patents,
trademarks and copyrights. And you see as well, for example, if you
publish videos on YouTube. You use music in your video. Youtube will tell
you where this is copyrighted by this
person and will tell you, Are you allowed to
do this or not? All these will notify the person that you have potentially, that you are potentially using music that you do not
own, for example. But you just see the
amount of patents, trademarks and copyrights
are the brand like Star Wars caries since night
or has generated since 1977. Okay, Let's wrap up here on the intellectual
property law. Let's go into contract law. I think you understood that. And basically intellectual
property is what is basically intangible value
that exists in your company. So now we'd have to look
into the contract law. So contract law is again, another branch of
the commercial law. And it really tries
commercial law to structure, to regulate the creation. And also I will call
it enforcement. But how contracts between
your company and one or more parties are in fact followed, are structured, are respected, and those contracts are
enforceable by law. You may recall, I think
was in the first lecture, in the introductory lecture
of this chapter I was discussing about
typically you're going to have a certain point
in time and contracts, you're going to put
in your contract and your contract template, which jurisdiction, which courts are applicable
for that contract. For example, if you
are a, I don't know, a Dutch company incorporated
in the Netherlands, you will very probably if
you're working with a supplier, if you're working
with a customer, you will probably make sure
that in your terms and conditions of your
commercial contract, it's going to stay probably
that an in litigation will be ruled by a Dutch
commercial code, for example. So that is, you know, that and when people sign a supplier signs with
your customer, signs with you, they agree that in case
of litigation it will be the courts where you are
headquartered that will apply. Why do we need the contracts? And you remember that the
intention of a company is to be the main objective
of companies to be the central points of contracts. Because the company
carries moral personality. And without contracts,
it would be difficult for sellers and buyers to make any commercial
transactions because without that, you would not have clear
defined performances or performance metrics. What is expected, how much money you have to give for
a specific product, for a specific service, or for specific transaction. So really the contract lays
down the main elements. And also, let's say litigation clauses in case of a dispute or breach of
contract between parties. And the typical requirements
that we're going to see, we're going to find in, let's say a contract template is gonna be the offer
and the acceptance. What constitutes the acceptance of a product or a service? The capacity and legality. So all the elements required
for various agreements, date, signature, pricing
may be taxes on it. What already stated a
couple of seconds ago. What happens in
terms of dispute, breach of contract remedies? Maybe you want to
have some penalties. So for example, if you are the customer and you are buying a specific
goods from somebody, and that specific good
has a certain timeline. You want to have this good for, let's say, the end
of August 2022. What happens if your supplier
does not provide that? Maybe you want to put some
penalties into the contract. And this penalties may
write down or lay down that's for every day being laid on the
delivery of this good, there's gonna be a 1% penalty on the price or 1%
discount on the price. So that's the kind of thing that contracts in fact lay down. Of course, you will
have to think what are the clauses that you want
to put into the contract. And you will have to see if you aren't getting the contract, if you're the supplier. And I mean, the customer has a stronger
position than you, so you need to look into that. There is not that this
balance between the 21 of the things that is also important
when looking at contracts. And this comes back
also a little bit into, let's say accounting
standards is really one of the steps in terms
of revenue recognition. And it's not because you sold or that you have
booked a contract, that you can already
start booking the contract as revenue in
your financial accounts. So you need to think about. A couple of things. First of all, is there a link between the contract with
a specific customer? So what is this
payment schedule? What is the substance? How does a proven look like? What are the performance
obligations clearly identified? So if the performance
obligation state that the product is delivered
in years time, you cannot book now in your financial accounts,
the whole amount. You have to determine as well as the price of the
underlying transaction. What is the amount that the customer would have to pay for exchanging
the goods or services. Are there any warranties
or refund liabilities? Example, if you are the
supplier and you have to deliver a one for money worth around a
million US dollars, certain products and services. But the same time you
have the liver dumps, you could book the 1
million at the same time. Your customer has a
one-year refund window if there is any issue on the products that
you have delivered. So potentially you will
have to book a liability. And let's imagine
that the liability would be at ten per cent. So that's the kind
of thing that you need to keep into account. And your accountants
will of course, look into how does revenue
recognition look like? Because that's really, I mean, there have been a lot
of scandals where companies have been, let's say, respectfully, over emphasizing
revenue recognition while they were liabilities
and they want to book into the liabilities and the same
fiscal period, for example. So there are the
costs, for example, there's a certain amount of financial accounting
standards and practices and they
have to be followed. So just be attentive that it's not because
you get you have an order intake of 1
million that you can already book it as revenue. So there's some various
things that osteo account and it will ask you
for and this will also, they're going to rely on
contract with your customer, for example, is laid
down to understand how revenue recognition
is happening. One of the most
important things, and we're coming back
to one thing I said earlier about
accounting policies is accounting policies
have to remain consistent from
one fiscal period to another fiscal period. If you decide to do a change in how you recognize revenues, this has to be written down in the accounting policies and express in the financial report. And obviously, you cannot
go back and forth. So in you're wondering this near to changing it
and your 3ds are no. Well finally I come back to
what I was doing in year one. That is really
very bad practice. And this will not increase
the level of trust that external stakeholders will
have about your company. So keep this in mind. The really, the intent
is really to have that consistent in how you
also recognize revenues. Were already discussing a bit
about refund liabilities. But if I look at a lot
of products in Europe, for example, those products come with a warranty if
the product breaks. Let's say for example, in the
first year IN the product goes back to the supplier
and potentially you, they have to replace it. Or I mean, this
happens with laptops, for example, and have
a one-year warranty. I mean, if it is shown that
it's not something you did not break the
laptop on purpose, but really that the laptop
I don't know to fire or really there was no
was not starting. And you can prove,
reasonably prove that. I mean, it's not linked
to any manipulation that is linked to you. Well, then the warranty,
warranty kicks in, and potentially the supplier
has to swap it at no cost. Sometimes it's part of the
cost that is given back. I mean, it depends from
one product to the other. And potentially also
the warranty also describes what's the amount
of time for replacement. So this can be for
Caspi air parcel. I was taking the example of laptops, those kind of things. Then you have a
refund liability. So warranty is not necessarily a refund warranty could be just that you replace the good, for example, or even the
service that you're providing. A refund is really, I don't wanna replacement. I just want to get my money
back so that in fact, the supplier is offering to the customer the right to
return the product and get a full or partial refund of the amount paid
if the product or the service is the service, sorry, it's not complying with, let's say the performance
expectations that were, let's say promised to the buyer. So let's about contractual
law to make it simple. So keep in mind that again, you will have a they
feel the supplier to look at contract
template that you will get. But if you are the entrepreneur, you will have to have specific
terms and conditions, general terms and conditions, general commercial conditions. And gets really the advice
from external law firm that will help you draft a
valid contract template where, let's say payment schedules, performance metrics, warranties,
those kind of things, are known in advance. So because that will impact
your financials and it will avoid you any kind
of bad surprise or think about contractual law as an
important element as well. The next, the third category or subcategory of branch of
commercial or is consumer law. First of all, in consumer law, there are certain amount of
terms that you need to know. First of all, what
is a consumer? Consumers, any individual
who purchases goods or services sold by
corporations, by companies, by manufacturer,
so by retailers, consumer goods are, and I mean, we're speaking
about consumer law. Consumer goods are
in fact assets, personal assets that purchase
primarily for individual, personal, family,
or household use. So here we are speaking about
B2C, business to consumer. We are not speaking. Consumer goods are
goods that are used for professional use. And warranty we're discussing is really what expresses
the performance promise. The promise generally speaking, of the product or the service, and what isn't at, let's say, and the typica
10. Introduction to Strategic Management: A comeback entrepreneurs
and investors. We finished earlier
chapter number two, which was really about all the legal elements that you need to know
as an entrepreneur. And again, it wasn't the
purpose of going deeper, just really touching upon the main segments of law that you need to
know as an entrepreneur. So chapter number three, we're gonna be discussing
strategic management. You may ask yourself,
you may wonder, why are we speaking about
strategic management? So coming back to what I said in the very
beginning of this course, which is basically
we're gonna go from ideation to maturity
of the company you, so you remember,
you see it here. Refreshing everybody's
man on the S curve of corporate growth where
it starts with an idea, the company gets incorporated. Now after having raised the first money or having
brought in the first money, we are in the phase where
the company will grow, the company will become
mature and potentially a certain moment in time decline. One of the things that
we need to set very clearly here is that
when you have an idea, and I think I mentioned it
already earlier in one of the starting lectures
whenever discussing about where ideas come from, that chances are high
that you will not be the first one
having that idea. So a lot of ideas
are in fact not new. And the functioning
of markets or developing a new
product for markets. What entrepreneurs often
forget to do what they overlook is really looking
at existing competition. What's the market structure? If there are external factors that's potentially
influence that. Let's say segment
as the segments of the market that
they want to sell the products or services. I'm not saying that as an
entrepreneur you cannot have an idea that nobody
else hadn't before, but chances are high that you will not be the first
one having that idea. But as I said, it's,
it comes down to and boils down to
execution, good execution. You may have people
who hadn't good ideas, but the timing was wrong. It was too early even, and consumers were not ready to buy those products,
are those services. So timing is essential. And I think if you look
for the very big unicorns, very big corporations,
they often get the timing of launching new products and new
services, right? So just be attentive before
you go into a market, before even you
spent money on it. I have a thought, have a look at MIT the 23rd in a row whose launching this and what is different in my
products and services. Why people who will switch customers will switch to me
from existing competitors. Or maybe I'm, the
idea that I have is really revolutionary and we'll really shift company the
way how people perceive a specific product or
specific service or serve, let's say, or solve problems that have not
been solved before. So you may be the first one launching and are
having this idea. But keep in mind that very
probably will not be the case. It probably has
already developed something similar to
what you are doing, but maybe not in your
geography may be exactly what you are
trying to solve or to bring in terms of value to your potential customers
and our prospects. So on the escrow of
corporate growth, one of the things that I
also mentioned earlier, and here's
specifically strategic management is important to understand is that you may
have companies that are, the first one is
launching an idea. And if the profits
of that company, of those companies
are very high, you're going to see
competitors coming in. And the reason why
competitors come in is that profitability in
the market is very high. And what happened as well, when do you see
competitors exiting a specific market is when
profitability goes down. We can discuss about airlines. Would you now, if you
would have the capital, would you be
launching an airline? How we look at the
profitability that you can expect from the airline,
how to differentiate. So that's the kind of thing
that you need to think about when you are thinking about launching a
product and or service, depending of course, on how much capital we have available. What is the
competitive situation? Do you already have competitors
that are on the market? Or if you're the first one, how long can you be the only one launching a new
product and your service before other people see that you have very high profits and
they will try to copy you. Of course, if the
margins are bad, you're going to see
competitors exiting. And it's limited to the current conversation that is going on in some industries that
are for the time being not very green
or sustainable, or that are very
capital-intensive where you see in fact competitors, or let's say company
shutting down the operations because they aren't able to make a profit from their operations. And on top of competitors
that entered or that exits during the lifetime
of your company, you also need to
think either one, you're launching a new product. You are delivering
new services to a specific market, specific
customer segments. But you're going to
have external factors that will influence
the corporate growth. You may have. We were discussing about taxes in one of the previous lectures. If the government, local
government, where you operate, decides to raise the taxes drastically on
specifically the products or services that you're selling. It may be an issue.
Let's imagine that you are selling
e-cigarettes. Well, you're going to be probably challenged by
external factors and external effect that can be also an external study on
external perception. That is giving negative feedback on your product or your service. There's gonna be political
external factors like government changing. Let's imagine from
left to right. And this is going to be substantial changes
in the way they deliver specific
business permits for your goods and the services, and all the services
that you are setting. So you need to keep in mind
that it's not just about, you cannot live alone
in your ivory tower. You're going to have,
first of all, competitors, but you're going to have
also external factors that will influence how you land on how you market
your goods and services. Then you may have
also global economy. I mean, now we have
very high inflation. We have challenges on the
supply chain as well. The central banks or
European Central Bank, if it is the Federal Reserve in the US, are raising rates, interest rates really to cool
down the economy because, because of the COVID, there was too much cash that
was printed out, too much money that was printed. You may know that money
has been disconnected. The US dollar has
been disconnected from the supply of gold. So basically you can print
as much money as you want. So that's the reason why we have now one to two years later. So high inflation because you have issues on
the supply chain. But also at the same time, there has been so
much money available. And the cost of, let's say borrowing
money has been extremely low with even sometimes
negative rates. External factors
including global economy, societal pressure, people who want to buy green
things, sustainable thing. So that's the kind of
thing that also has an entrepreneur
you need to think about not just competitive, competitive landscape competitors,
but also those macro, economical, and
external factors. So when we look at strategic
management and we bring this back to the s-curve
of corporate goals so that you see that I'm
using this consistently. So after the ideation, the launch phase, we have
incorporated the company. Now, if mean if you are the
founder of the company, you need to make sure
maybe you have people in your team that can
take care of planning, but also just thinking
about strategy. And there's gonna be
a lot of challenges. I mean, from the lounge
to the maturity phase, you will have to scale
your operations. The operation will
become more complex. You will have to recruit people. You need to retain talent. You, as we already discussed, if profitability is high, you may see
competitors coming in, how you defend yourself
against those competitors. You may have changes, societal changes,
external elements, new technology, Function services that appear that are potentially
disrupting what you're doing. I'm thinking here now directly of a concrete
example which is a commodity services related to cognitive features like seeing, reading,
translating. If you were a startup
that thoughts five-years ago that you'll
be the one developing. I don't know,
object recognition. Well, probably today there's going to be in big tech company that offers this at
a very low price. So potentially new,
new availabilities of those commodity
technology services and maybe disrupting your
business model as an example. And as already said, also changes in laws
and regulations. Do not believe that when you go, when you create a business and you incorporate
this business, that they will not be
over the course of, let's say, the lifetime
of the company that there will be no changes
in laws and regulations. There's gonna be changes in
laws and regulations as well. So think always. And I mean, from my own
experience having been at Microsoft for 12
years and eight years, General Manager for
Microsoft Luxemburg. I have learned one thing is that when you are in high
velocity industries, the only thing that is
constant is changed. So you need to make sure
that you as a company and you as a person not able
to cope with that change, that you can navigate through
that change and accept that it's gonna be all the
time changes happening. And you may remember when
we were discussing about the foster study
from University, that even for very
large corporations that were listed on the, was it the SAP 500s when you
extract h and what the SOP, if I founded it was indeed that the average lifetime
had gone down over the last century from 67 years
to around 15 to 20 years. This also shows that markets are becoming more
and more dynamic. And I do not expect this to
be different in the future. There are conversation
about the globalization, but today the world is global. And also with the
availability of, let's say, high
bandwidth Internet. I do not believe that we will completely go down to
regionalized model. So just to wrap up on
the introduction and what we're gonna
be discussing in this strategic
management chapter. So we will look into
macroeconomic environments. So what are the things
that influence the, let's say the area, the operations way a company is trying to sell its
products or its services, we're going to bring in. So we're going to be discussing market structures as well, but on the macro
economic or environment and most specifically the
excellent environment. In January we're gonna be using the Tesla Model or
the PESTEL model, which is little bit more
structured than a swat models. If the spot mode, that's
the strength weaknesses, that's not the internal. Look at the company and the OT is opportunities
and threats. That's more the
external attributes. So basically the past
is little bit more than the OT part
of the SWOT model. So as I said, market structure, I think it's important
that you understand the basics around
market structures. We are going to be speaking
about concentration models, the HHI, concentration
index, those kind of things. Then we're gonna go into the
microeconomic environment. We are going to be
discussing the Potter model, the model about differentiation. We are going to be discussing
Blue Ocean as well. So I've tried to give you some tools that are
even personally, I have been using running
my businesses to really, I would say, try to
understand what is happening. What are things where we
as a company have to push the needle in order maybe to
land our go to market plan. And if it is internal, external and I'll try to really structure and
give you a radius, some strategic tools
that you are able to also as an
entrepreneur, to have, to get a sense of what it means to do strategic
management of a company. And one of the things where
sometimes people, let's say, I want to say challenged
me but ask is like, okay, but we had crisis. And what's gonna be
the future Eigen? I'm always saying I do not know what the
future will look like. And I've been using this also
in other trainings where I'm showing you since the
last more than a century, that crisis is
something constant. There's always
gonna be a crisis. And crisis have always
influenced global commerce. So that's something
that you need to be attentive to and
potentially thing about, how can I build
up a company that is resilient enough because
there's gonna be crisis. And if you go beyond this, this graph, you see that
the graph stops in 2010. But there has been the meantime European debt crisis of 2010. The Brexit happened,
COVID happened, and now we have war in Ukraine. And I guarantee you, I do not know from
where it will come, what it will be, but
there's going to be the next crisis in
a couple of years. And some of you may know Peter Lynch has been a
very famous investor. He always said, statistically in average every three years is going to be
market corrections. So that's when the market goes down by more than ten per cent. And every four years in average is gonna
be a bear market. That's when the market correction
is more than minus 20%. This is driven by a macroeconomic and
microeconomic aspect. So always keep this in
mind that you need to think about how dependent and potentially in non-resilient is my cooperation versus
what my employees, my customers are
expecting from me. So also keep this in mind
that do not expect it to be, let's say, a walk in the park, you're going to be challenged, buy things also external factors
that you cannot control. In fact, at the very end of
this chapter number three, and I decided to
put it at the end. I could have put it
at the beginning, the conversation about
values and company culture. And I think I have
the say later on in this specific cultural
lecture where Peter Drucker has been one of
the founders of marketing. He has a very famous say, which goes Culture, eats
strategy and breakfast. I'm always saying you can have the best consultants that work
for you, the best lawyers, you can have the best
product if your culture in the company is crap and you as an entrepreneur are
not attentive to this. And you, potentially you have people who are always negative. Potential to have
good reasons or not. But you need to have a
certain, let's say, framework, a certain frame of values
and attributes that also you expecting your people
to behave and to follow. That's something where
people are always will look at you and you are the person who will
lead and default. First of all, define
and then lead and really repeat what is accepted behavior following the
fundamental values and the culture that
you want to have in the company and
what is not okay. And again, really, and I
really emphasize this. I have seen an awesome
mentoring entrepreneurs Being in a lot of
corporations culture, having a good culture can
compensate for a lot of things. And it's not just about
having the right tools, spending money on
having external, fantastic consultants
from big four companies. Mckinsey is really, really be attentive
from the very beginning to the cultural expectations and the values that you're
implementing in the company. That we're going to stop here. And in the next lecture, after this introduction
of chapter three, we will start looking
at macro environmental. We will be discussing the passenger model but
also market structure. So going from very diluted, fragmented, non concentrated markets
to potentially monopoly, which is like a perfect, let's say a setup for one company when there is
absolutely no competition. But we're gonna be discussing in this next lecture. Thank you.
11. Macroenvironment and Market Structure: All right, Welcome back
to lecture number two. In chapter three, we're
going to be discussing macro-environment and
market structures. I believe before
we go into that, I think it's good just to
take a step back and look at the history of commerce
and welcome and stands today. So a little bit similar
to what I was discussing, The basis of accounting, which was the area of
Mesopotamia and where we had the first inventory is being
held about crops and hurts. Little bit similar. In fact, you see again the importance and the
role that Mesopotamia, so which is basically
today the region of Iran, Iraq is playing as well on
the history of commerce. So a lot started from there, and it started with
cattle traits. But at the time money
wasn't existing. It's only more or
less 3 thousand, little bit more than
3 thousand years ago. So 1200, around 1200
before the common area. That's because bothering was becoming too complex that people started to trade with shells
and precious materials. The first currency only appeared around a thousand years
before our common area, which is basically 3
thousand years ago. And you can see from the map on the right bottom side of
the slide that obviously, if we look at history of commerce and
international trade, one of the first
very big, let's say, movements of commerce and of goods and services
being delivered was the Silk Road that
started ones in China and really went back to Europe. And you may know, and again, I will not go into
geopolitical conversation that today China is trying to rebuild a modern Silk Road to export their goods and
services throughout the world. Then we add around 600
of the common area we saw it was the Tang dynasty in China
during the seventh century, we had basically
not only currency on that metal coins form, but also on the paper
form appearing around. It was Spain, France, Britain. I mean, we had a lot of
movements married him. Movements around
the, between the 14th and the 16th
century were in fact those countries were going
out and trying to create, um, let's say, colonies and territories outside of Europe. Spain trying to really take
ownership of South America, central America, with
exception of Brazil. It's not been very glorious. I can say Portugal
little bit the same. Then, of course, after
the 16th century, you may recall we were discussing
industrial revolutions, steam hearing in
England's first era of industrialization
and then second, third, for the Nazi revolution
that obviously we're structuring as well the
history of commerce. Today. When we look, we are speaking
about global value chains, of global supply chains
and obviously mean through the war in Ukraine
and also through COVID, there has been a
lot of disruption in the international
supply chains. But because the world has been globalizing a lot
over the last decades, and people tend to forget. So basically they say, Why has the word
being globalized? Some people believe it's
because of the appearance of e-commerce and
digital technologies. And digital disruptors
are a lot of people forget or in
fact even do not know, is the standardization of Fred containers, of
shipping containers. That has been something that has been facilitating transport. The exchange of
goods, specifically of products and goods
throughout the world. As not just being e-commerce
and digital disruptions, but really also the normalization
of shipping containers. When we look at how
the global traits, what are the attributes
of global trade today we do have, and again, it's not the intention of doing geopolitical
comments here. Well, we do have
the United States, which is the largest
economy in the world, followed closely by China. Some people say China wants become number one
where they achieve it. Then you can see that Germany, for example, Japan,
France, Italy, the UK, Canada, India as well, are pretty strong
economies as well. And obviously they have strong influence on
global trade as well. We have this G7 movement, while you have the
largest economies in the world that tried to, I will say, I will
not say dictate, that would be a little
bit too strong. But really to determine
what's the right approach, the right attitude, even amongst them on the global trade. When we look so going away
from history of commerce. But how those elements may influence your
corporate strategy, your strategy as a company, how you sell goods or products, how you supply, let's say, raw materials that
you need in order to produce your goods, maybe even your services. So the intention of this chapter is really
to start giving you some tools that
you can use to be strategic in the way how
you manage your company. So the first thing is
we're going to look at a macro environment
and market structures. When you look at the external environment of the company to your company and
you cannot control the external environment
you will need. And there are some tools and
truly is not rocket science. It's just trying to
structure the ideas and hopefully not forget
some elements that will be important. So typically, when
you would even see students doing
strategic assessments, typically use past
of the past model. I do not like the past
because I believe it's missing two attributes. So that's why I recommend that you use the pass linear model. So what is the PESTEL model? So it's, I mean, it's never a variation
which actually describes six external categories
or attributes, factors that will
influence your company. The first one is
a political one. So potentially, government and government
policies will take decisions would intervene in the economy and this will have an impact potentially on
your company as well. Just look when politicians
decided to shut down cities to shut down everybody
had to stay at home. Well, if you're a retail shop, because politicians have decided you will no longer
have any customers. So you're going to have
an issue potentially. That's why and how political and actions in fact
intervene in the economy. Economical aspects. So economic growth rates, interest rates, exchange
rates, inflation, unemployment rates
that will also impact even if you are
selling luxury goods. And you have unemployment
rates going up. And we do know that
luxury is pretty, let's say, resistant to crisis. But let's imagine that part of the luxury segment
that you're trying to sell to is really
middle-class people, not just the upper,
high, wealthy people. Well, if unemployment rates or there is a mistress
about the future, the economical outlook
is looking bad. Well, probably this will impact your revenues as well
and your profitability. Social, there are
some cultural and demographic trends of society. I mean, you may have seen
over the last ten years, more and more companies are building up
subsidiaries in China because China was for a
lot of them are very, very big market that was not addressed and China was growing. We're going to have today the
conversation about India. They may even become bigger than China in terms of population. Then you have technological
elements that can influence the way how you
sell your goods and services. And those are external factors. For example, automation. I mean, if I look at banks, banks have very high costs. Looking at the middle office, that back-office technology can potentially disrupt that and use tools to automate what
those humans aren't doing. As an example, there's
gonna be legal elements. So changes we already discussed, it's about business permits, straight licenses,
labor law changes. For example, if you have consumer price indexes
that are high, you may have the
government who says, this is the case, for
example, for Luxembourg, where all salaries have to be increased by two-and-a-half
percent at that state. You don't have the choice. It's the law in fact. And then you're going to
have environmental elements. And again, it isn't the purpose of starting to make judgments
here in this training. But you may have environmental elements
like global warming, which will increase,
I don't know, the amount of flooding
that you're going to have. For example, imagine
that your retail shop is very close to the sea. And in a city, in a downtown. And that downtown is
suffering more and more from hurricanes
of flooding. You may potentially need
to consider If you shall move your retail shop from
that location or not. And what's the disruption? Let's say consequences
of not doing it. So that's the kind of external elements that will influence your strategy and
you have to think about them. You cannot just be blinds. And that's why I like
the past limb model because it adds what the past is missing
the ligand and then the environmental aspects. But again, you don't
need a PhD for this. This is common sense, but at least the past
list structures. With each letter, there
is one class of x and the elements that it pushes you that personally
model to think about it. Then we go into
market structure. So I mean, you have honest-to-God
is outside the company. You need to look into this. You need to observe if they are potential changes to the
parsley environment. Then you also need
to look in the, let's say, customer segments
that you're operating, that you're trying to
sell your goods and or services is what's
the market structure? I already said earlier on the S curve of corporate growth. It's great to have an idea. You may not be the only one
having the ideas you may fit. You may face competition if you are the first
one having that idea. Or maybe you're gonna be in a perfect situation
where you're the only one starting with
this good or service. This is where we have and
this is very simplistic mind. We're going to practice it
in the upcoming minutes. Where we have for typical
market structures, where you have the slides here, but typically it goes
from perfect competition. And you remember when
we were discussing competitive law and also
consumer protection law, this basically what consumers want is perfect competition. At least a contestable market
where I or me as a buyer, I have a lot of
opportunities to buy. There is competition out there. So by that there is a lot of innovation prizes are
being pushed down. That's basically the best thing that I can have as a consumer. Remember what I said in the
beginning of this chapter. So in the previous lecture that in the escrow of
corporate growth, if there is too much
competition for the suppliers, they're going to add a
set amount of time and the profitability is bad, they're gonna go out of it. And that's why we had the
situation where people were agreeing on a
pricing mechanisms. You have this case of this. More or less ten
airlines were fixing the prices just to avoid that, margins would become so bad
that there would be pushed out of a certain market
by their shareholders, for example, because
Charlotte's have expectation, we're gonna be
discussing these in chapter four about
corporate finance. A child has had expectation on profitability as well and
how they invest their money. Then we have on the
right-hand side of the slide, you'll see a monopoly. So there is just
one firm that is selling this good
or the service. And the barriers to entry potentially can
be extremely high. I give you a concrete example. In the railway industry. This can happen
while you have in one country just want
railway operator. And you need to imagine that if you want to build
up competition, not only will this have environmental impacts
in terms also of building and the construction
of those new railways. Just to create competitions. And on top of it, it's gonna
be very capital intensive. So the amount of capital
needed will be very high. So railways, for example, is something where because
of the capital intensity, the barriers to entry, it will be extremely high. And very often you may end up in only a couple of firms having the
capabilities of doing this. For example, Luxembourg,
there's one railway company, that's it, full stop and it's
owned by the government. In Canada, there are
not many you have, I think it's Canadian. Don't remember the names,
but they are two tickers, a CPN and CNI. And I mean, if you
want to be the one who brings new value, I mean, you will need to
raise a lot of capitals. So there we clearly do not
have a contestable market. And probably by that, while prices will
not be competitive, because in fact the
supplier dictates the, the prices at which
customers will buy. But let's practice. So what I'll try. So coming back to
perfect competition of contestable market oligopoly. So that's a few large firms. The pro characteristics
are differentiated, the best trend, the
barriers to entry are high. Then we have monopoly. So let, let's try to play. So I'm gonna give you here this eight companies
and you see the logos. And I'll ask you to place them either into
perfect competition, into contestable market, into
an oligopoly or monopoly. So the eight examples I
have is office for 65, which is the business
productivity suites from Microsoft, Nespresso, Coca-Cola, Nespresso,
coffee, coffee machines, and coffee cups, euros, so that you can do your
very good coffee at home. Coca-cola is soft drinks
and drinks in general, AT&T to telco
operator in the US. Airbus, it's the R
building airplanes. Spotify is music streaming. Lufthansa is an
airline, an iPhone, a mobile phone device
from Apple as a company. So pause here. And because they're gonna be continuing here
the explanation, so pause here and try
to take the time. And those eight look at
what perfect competition, how it is defined on
the number of firms, that product characteristics
and barriers to enter the control of a price
of their products. The ability to control
the price of the inputs. And if there are
any other features and look this with
perfect competition, contestable market,
oligopoly and monopoly. And try to place them here. So let's pause here and
you assume when you are ready for the explanation. Alright, so this is my coal and again, it's
not black and white. You will understand
because models have the characteristics
of trying to simplify things and it's not always as simple
as it looks like. I tried more or less two plays. For example, Office
for 65 of Microsoft, I've put them as a monopoly. And I will ask you later on, who are the competitors in fact, to those, let's say products. I believe that officer is 65, having more than
95% market share has a monopoly situation. Spotify, if you look, I mean, we had iTunes before and Apple Music is not
extremely successful. If you look at music
streaming, I mean, you don't have 25
competitors can maybe these are understand what Spotify is
really the reference. So we are between
65 and Spotify, we have between
monopoly and oligopoly. Airbus has Boeing as competitor. I mean, if you want to
boot new airplanes, I mean, you have to
have a lot of capital. But abacus has
competition of Boeing. They do have smaller ones, Canadian bombard year,
they do have Embraer. But I believe it really is
sitting in an oligopoly. Coca Cola will discuss it or reveal it in
the upcoming minutes. They do have competition. Iphone is in my opinion, oligopoly With
Samsung, Android's. Show me Chinese mobile devices. At&t is an oligopoly. When you need to imagine that operating a telco network
requires a lot of capital because you need to have fiber everywhere or microwave. So you need to telecommunication
infrastructure five G for G antennas. So that's very
capital intensive. So I believe that AT&T isn't
in an oligopoly market? Nespresso, I believe
they are in oligopoly. There are not very, a
lot of corporations. Nespresso is owned by nasty, have the capacity to compete
against an espresso, an airline like Lufthansa. I believe that Lufthansa isn't a contestable market or
in a contested market. So there are a lot of firms. And we can discuss
it if it is between perfect competition and
contestable markets. Again, it's in black and white, but it's for sure
not an oligopoly and monopoly is a product
differentiated? Yes, to some extent, I think that Lufthansa is
not the charter airline, it's more an airline
for business. The barriers to
entry at least and that's why I've put them
into a contested market. I mean, you can rent airplanes. Specifically after the qubit. There was a lot of capacity
available on the market. I do not believe that airlines are in a
perfect competition where barriers to entry are low. I believe that there are
some barriers to entry. Are renting an airline has a cause and getting
the licenses, the pilots, et cetera. But again, as I
said, please keep in mind that models
simplify things. And I believe that, and I'm just trying to
introduce you here to market structures
that you'll get to understand how to
look at competition. I believe that market
structure model is too simplistic
and I will give you a way if you want to go beyond and very easy and simplistic
model with this for, let's say, market characteristics
are going to give you a little bit more in
the upcoming minutes. As I said, it's
sometimes not always possible to put them
exactly into one column. Competition. I mean, obviously 65 halves
Google Ads is competition, but Google Apps,
let's be very honest, is the market share
is extremely low. Spotify or Apple
Music has Boeing, and then really very small
operators like bombarded and MBA from
receivable money from Coca-Cola has Pepsi
covariate, probably. The iPhone already mentioned. Samsung, AT&T has
probably Verizon at T-Systems or T-Mobile. I don't know how it is called, so it's Deutsche
Telekom, but in the US, you have a competitor
to Nespresso, which may be Starbucks
as well, and Lufthansa. There. Obviously there's
much more competition if you look at the same segments that Lufthansa is serving, Let's say it's out of
Europe, business travel. You're going to have
British Airways, Air France for example, maybe KLM as well, which are competitors
to Lufthansa. As I said, market
structure analysis with those four columns
is little bit too simplistic and there
are other models. I mean, it's not the purpose of this training to go
now deep into it. But again, I just want
to open your eyes. You have ways of calculating
how the market structure looks like and you
have an easy way of calculating it is called
the concentration ratios, which range between 0, 100%. And if you would look in the US, I think I'm giving it in the next slide if
I'm not mistaken, the US Census Bureau, they in fact published, I think it's every
two to three years, a concentration ratio
analysis per market. So what does the C4 mean? It actually calculate what
is the concentration of the four largest companies in a specific
market. Look on the Right side of the
slides and giving you the very simplistic example that I took from the internet. Imagine that in a
specific market, you have a seven companies
that are operating. And those seven companies
have different market share. So you have first company
has 33% market share, The second one has 22. I mean, you can read
it 151287 and you have a company number seven has a very small market
share, three per cent. The C4 concentration
ratio just adds up the first four and comes
up with a figure of 82%. So it's the sum of 33
per cent, 2215, 12%. So it means that the four
largest companies in fact have eighty-two percent
of 82% of the market share, which only leaves
then, what is it? 18% available for the rest. In the US, C4 is used in Europe, we tend to use it
a bit more than Herfindahl-Hirschman Index HHI, which is really more, let's say complex to calculate. And it's, it gives you a
value and other percentage. But basically both. The calculation you
see it's squares, the figures of all the companies in the market that
we are looking at. And, but basically both if it
is the concentration model, the C4 for companies, you can have a C3, C5, etc. The HHI index come up
basically with the same idea, is trying to understand
what is the markets, what are the market attributes? What is the market structure? Do we have low concentration? So the market is highly
competitive and highly contested. Do have medium concentration even though the
market is contested? Or do you have a very
high concentration that goes from oligopoly. So a couple of very
big players with very high barriers to
entry to monopoly. The hyperscale. Look at the hyperscale cloud providers
today, AWS, Microsoft, they're spending at
least 10 billion per year on improving their
datacenter infrastructure. I mean, we have an oligopoly situation and
hyperscale cloud providers, you may have Google Cloud's
that tries to run behind, maybe Oracle, maybe
Alibaba Clouds, but it's very capital-intensive. So there, again, that's an example where we
are gonna be sitting in a high concentrated
oligopoly or monopoly. And I do recall more or
less latest figures. But between, if you would do
a C2 concentration ratio. So you would look at
hyperscale cloud providers. You would just
take the top tool, which is Amazon and Microsoft. It would be just at 80% for the top tool if you would take them the third
and the fourth one, it's imagined it would
be I think it's Google, the third one and
the fourth one. I do not remember if
it is IBM Oracle, but you will probably
be ending up at 90 plus percent of C4
concentration ratio. This is an example where
I was showing mentioning earlier that the
US Census Bureau is doing this for every
kind of industry. They do calculate C4 ratios. And it's pretty interesting. In fact, they bring
this up several times. And I have in mind
it's once every while, every couple of years
where they're doing this calculations and
Europe is doing the same. So you're also brings up statistics to look at what is the current concentration
ratios on specific markets. What is clear is that this applies more to
mature companies, then really to startups and
to novice entrepreneurs. Because if you are
a FinTech company or rack tech company on
insure tech company, you will not find the
exact industry description that matches your
product or your service. So I think it's good for the general understanding
of an entrepreneur that you have a market
structure that you will be navigating
in either need to understand how competitive
it is and this kind of, let's say, models
and vocabulary. I think it's important
when you deal with strategy that you
understand those things. But market structure
C4 concentration HHI. Again, it's not the
purpose that you look into this every day, but again, that you get this
flavor that's on top of the external environment with the PESTLE analysis that
you have to do assessments, that you have a little bit
of thought process about, what does my market look like? One of the misconceptions that I wanted to clarify here as well. And even myself, I had a
misconception on this. I always, and I have
been taught that when the concentration
is very high, that those markets
are in fact much more profitable versus
low concentrated markets. And in fact, it's not the case. And I'm showing you
here extracts from the US Census Bureau. I think it was the 2017 study where they will kind of looking into all the
industries that are, let's say, codified by a coach. We have the same in Europe,
So we have a code of economic activity that
describes specific industry. And they were looking into the concentration ratios
versus the profitability. And it was interesting to see, and I had also
misconception about this. It's not because the market
is highly concentrated. So there are only a
couple of actors, or potentially only
just one actor. That profitability is high. And when I was preparing this, Let's say this masterclass also for the university
master I'm teaching. I realized I was discussing
earlier about Railway. You may have an industry which is really way transport
of passengers and threat, and a threat because it's
not necessarily the same. And the capital intensity
is potentially so high, the maintenance cost is
so high that indeed, even though you are the only
actor, because railways, our government owns,
and they only allow one operator in country where potentially the profitability
is not very high. And I believe that, and again, without any critic,
in France as NCF, which is a national
railway operator. Indeed, the profitability
is not very high, despite the fact that there is just one readily
operator in France. And on the other hand,
you may have markets that are extremely fragmented. So there's a lot of
choice to consumers, so pressure on
prices potentially, but still profitability
can be very high. Alright? So that's about microenvironment
of market structure. So think passively. So when you do strategic analysis of the markets,
when you are growing, the company is now okay, what am I external factors that I have to
take into account? Then also, what is my
market structure and where the customer segments
I'm trying to sell to. Where are they sitting? In the next lecture
we're going to be discussing about
strategic management and we're gonna be discussing
about various tools that even I have been using really to manage in a strategic way. My company's Thank you.
12. Strategic Management: A comeback. Next lecture about
strategic management. So coming back to this escrow of corporate growth, so I
see this a little bit. Our red line as an entrepreneur from the ideation phase
for the launch phase, the growth phase,
shakeout, maturity, and potentially decline if we miss a strategic
inflection points. So you may remember I said in the beginning of this chapter that companies need strategic
management along this path, along this path of growth, because there's
gonna be a lot of challenges that the company will have to face is
recruiting talent, keeping that talent competition new entrants have
profitability is high. External elements, if
it is macro economic. But just the past
lit environment that we saw in the previous
lecture that will influence the way how you are
selling products and services to your customer
segments are markets. And also that we have this
because of globalization, we have very dynamic markets. So we need to look into, you can just go
blind and not look at how markets are evolving. And that's really something
that is part of your role as a founder or an
entrepreneur as leader of the company that
you need to get knowledgeable about
those things. When we are discussing
about strategy, in fact, I introduced the term
strategic management, but I didn't define
what it means. And the origins of strategy is really the oranges in need for people to
defeat the enemy. So you see there is a, let's say a war or
military component to it. And in fact, the word strategy is derived from the
Greek word strategos, which means army and hygiene. And my pronunciation is
probably not the right one, which means leading and driving. Myself. I've been reading a
lot, Sue and Sue. So when I was running
my companies, I even negotiating
complex contracts with customers and suppliers. Use the lot. The Chinese Sun Tzu, The Art of War, Document or essay and principles really to
become a better leader. So it's definitely
something I can recommend. Prior to 19, prior to 1960, the term strategy was
primarily used in regards of war and political contexts
not related to business. There hadn't been a
lot of, let's say, contributors to, I mean, if you just Google up strategy
or your strategy, I mean, you're gonna find on Amazon and you look for
books about strategy, you're going to find
hundreds of books. I believe that the most
influential person has been, at least for me, Peter Drucker. And we're gonna be discussing
again about Peter Drucker when coming back at the
end of this chapter, we're going to be discussing how culture eats strategy
for breakfast. But I believe that Peter
Drucker has been one of the most influential
contributors to stretchy. But there are other
ones like Zelle, snake, Chandler, hands-off,
and Henderson. So that's the definition
of strategy and strategic management is really the actions, the, let's say, the daily decisions, the
implementations that managers are taking to serve
the goals of the company or, or to bring the company
into a desired state. It's all about. And you may recall when I was
defining entrepreneurship, bringing those factors
of production, at least how economists define the factors of
production if it is land, so property, plant,
equipment, labor, capital, and the allergy of an entrepreneur and
bringing those together. And that's really, let's say, the ones that are being taken and integrated
into the actions, into the implementation of managers to try to
achieve a certain goal, to achieve a certain
state of the company. And obviously it involves
specifying targets, specifying objectives,
because if you do not know, it's like, I'm always taking
the analogy with tennis. When I play a lot of tennis, when I play a tennis match, I go in with a plan. I'm not sure if we that
panel will succeed or not. But as I always been saying the following
thing to also my, let's say tiny pupils is
like going with the plan. You may need to adapt it because if it's not set in
stone, you need to have, it's going to be a dynamic
environment as well, because you're going to have
different environments. The courts will have issues. The weather may change, the wind conditions may change. But at least you have a plan and this is the intention
that you have. So be intentional
and set a target. That's the intention
that you want to have. It's always better to
have that than going into a tennis match without a plan and not knowing what
you're going to be doing. And I promise you,
it works the same. Company strategy and
strategic management is really strategic management involves defining
those objectives, defining policies,
developing policies, and also allocating
those resources. Property, plant and
equipment, labor, capital. Really to try to
achieve the goal that should become a common
goal of your company. And maybe you go that
you hopefully ago that you are setting as a
leader for the company. You have. I mean, this is just
general information. You have. First of all, models that
assist in strategic management. We are going to be
discussing this, but also we have
companies that make that monetize on selling services
around strategic management. I mean, you have schools, higher education that are making money by teaching
their students, let's say strategic management and
decision-making practices. So if I look at the
big companies, that's, let's say most known to sell
services to their customers. You have the big three, let's say strategic
advisory firms, which are McKinsey, Bain, and Boston Consulting Group. And we're gonna be seeing
some of their models. And then you have the big four, which also are seen as
statutory auditors, which is PwC, Deloitte,
KPMG, and Rooseveltian. So keep in mind that again, you as an entrepreneur, you
cannot know everything. You can also get
excellent advice, but again, that
will have a cost. But I believe that entrepreneurs
you need at least to understand what is expected from you from a strategic
management perspective. Potentially that you
get to help external, happy if it is really needed. One of the persons
that are, let's say, I have been reading a lot in my career as a manager
and this is now, I mean, I'm close to my 50s. I've been running companies
for the last 20 plus years, has been Mike reporter in fact, so Michael Porter and
you see his picture isn't economies
researcher, author, adviser, speaker,
teacher, whatever you want at HBS or our
Business School. He has developed a lot of economical theories and
also strategic concepts. And we're gonna be
discussing one of them here, which I believe
are simple models, but they do help like
the passerine model, which is not from microbiota. But it helps to
structure your ideas and make sure that you
don't forget something. One of the first things I do recall having had
conversations with young entrepreneurs where
they were good technicians, engineers, but they
had no clue what was needed from them
as an entrepreneur, left to right to run a company. It's not just about building a great product and even
the best possible MVP, it's really about doing
much more, managing sales, managing marketing, managing, purchasing, managing
distribution lines. You have finance and
control as well. So strategic
management is in fact a three-sixths and
degree of discipline. And also one thing that
I've been teaching entrepreneurs is you or maybe
the founder of the company. But you may not be the CEO
of the company because the CEO has to deal with this wheel of
competitive strategy, you, the CEO will have to define the goals that you want
to achieve as a business. But you as a founder will. Of course, I have, let's say, a specific expertise in one
or many of those areas. So you need to think, am
I the right CEO for this? Or do I get myself a team of people around
me that can compliment me on where I am
week and that is okay to be we cannot be
expert in everything. I'm not an expert in everything. I tried to have a good overview of what it takes
to run a company, but also sitting on the
board of directors. I cannot be good at all. Matters were being discussed. That's why I asked the
board of directors is complimentary amongst its members because
you're going to have people that are more
fluent in finance, other ones I'm
often in audits in risk management matters are the ones more in cybersecurity, other ones more into
R&D or the one to capital allocation and
this kind of things. So the idea of strategic
management is, and you as an entrepreneur, I mean, the walk-away
message is, be aware that building up a company after
the ideation and incorporation phase
requires a lot of domains that you
will need to cover. So either you get yourself
excellent advice, it's better to have
complementarity through team players that you hire people that you will tell them, please take care
of human resource because I'm really
not good at that. So that's the kind
of thing that you will need to think about. On top of that,
one of the mothers that is being used a lot. In fact, throughout,
let's say the world of management on top of this, let's say the domains
that the company has to tackle is really
the balanced scorecard. And does a small
breed about history. Balanced scorecard is
not something new. It has been coined in 1992, but by these two gentlemen, so called Robert
Kaplan and Norton. Before that time, let's say
shareholders and management. What too much? Looking only at the financial
perspective of companies. And you have seen
from the previous, we'd have competitive strategy. That if you want to be good in, let's say, in growing
your company, it's not the only way of measuring the performance of the company is looking at
the financial perspective. Me as a value investor, I'm doing the same one
I invest into company, not just investing because
of financials look good. I try to understand the product. I want to hear feedback from employees, from external buyers. So the Net Promoter Score, how they feel about how they
feel about the company are going to be looking
at customer churn. If the company is able to retain its customers and grow
its customer base or not. So there are a lot of
things where before 1992 were in fact missed
out because people, managers, shareholders, we're only looking at the financial
perspective of things. And this is, I think the, the value that's Kaplan
and Norton broad is to push those senior
managers of companies, those entrepreneurs, those shareholders,
knowledgeable shareholders, those independent
border actors to look differently at a company or let's say to expand
the perspectives. So the financial
perspective, of course, will remain and we're going
to be discussing this in chapter four, but
corporate finance. But adding a customer
perspective, how do customers
see the company? Internal business perspective? How good are we at things? Do we have things that are efficient
and non efficiencies? Can we improve those? Of course also, let's
say the human part of a business innovation
and learning perspective. Do I keep my people? Are people happy about
the company you're working for the company
and this is where we will, at the end of this chapter
three, discuss culture. Because I promise you, if
you have unhappy employees, even if your product is
the best one in the world, you will not sell to your customers in the
way customers should see and deserve getting
the product from you because your
sellers will misbehave. They will put less energy
into them this way, culture plays a role. You're going to see
actually through, through those four perspectives
that we're going to also cultural
performance metrics, or we'll try to put cultural
performance metrics to capture what is the
satisfaction of my place, but as a satisfaction
of my customers, for example, what the
balanced scorecard does not necessarily provide is the exact KPIs that you
need to define and to measure. That's really something that's senior management board
of directors they have to agree upon because those KPIs are gonna
be industry specific, companies, specific,
geography specific. There's really something where the balanced scorecard
doesn't provide you. It provides you a
lot of examples. And you can just Google
and Bing this up. You're going to find
hundreds of examples of KPIs or key performance indicators
for balanced scorecard. But you need to
figure out this is where judgment is required. You will need as
an entrepreneur to figure out what are
the metrics that reflect the culture
and the strategy or 1.5 of the company and putting them into
balanced scorecard, which makes it easy to Measure. Last one on this, but
I'm always saying is you need to be careful as an entrepreneur and
that's very important. And this is more
than 20 years of experience when I'm sharing here is I've been using
performance metrics, but I always set a green performance metric is the consequence of something. You see, sometimes it happens,
unfortunately too often. That's when senior
management in good faith with the good intention defines performance metrics
to be achieved. That people will work to make those performance metrics green. And even, let's say, dress up, do things that may
be potentially borderline in terms of
internal compliance. Just to get those metrics green. And I always said
it's okay to have a red metric or maybe one or
more red or orange metrics. Because it will allow to have the right conversations if you as a n minus four and
minus five manager or tricking the system and show you that everything is
okay because you're distorting the way how the key performance indicator is being not
necessarily measured, but how it is achieved. Well, that will create
problems and it will show a wrong image of
those metrics because those metrics are collected lacking tree
structure that go up. And that's not okay. And I'm always saying also
sitting at board of directors, it's okay to have a difficult
conversation about KPI because we are maybe not selling or we're
losing customers. That's the kind of thing that a board of directors
has to deal with together with senior management
and have a conversation. Do we need to change something? Do we need to allocate
more capital? But please be
attentive that KPIs are a consequence of something. I'm not a target by itself. Otherwise you're
going to distort. And how distorted, how
things are built up, how the company is
being operated, because everybody is
already looking into that. And I'm going to give
you an example later on with Wells Fargo. While the KPI became
the strategy. And that's really when you
have this, I promise you. It will go south at a
certain moment in time. You're going to end
up in problems. Maybe it will take
a couple of years, but I promise you when the
KPI becomes a strategy, it will become very problematic. So be attentive to that. Just to complement on
the balanced scorecard. Also matter of vocabulary on
the financial perspective, the customer perspective, the internal business perspective, and innovation and learning. So typically on a
financial perspective, it's you, I mean, you are sometimes
or sometimes foods by how income figures
are cooked up. And for example, people
do not look at cashflow, for example, but cash is
something very important. You need to look also how shareholders are
remunerated and how they define the return or the
return expectations. So things like return on invested capital versus
return on equity. That's the kind of
thing that you will probably want to measure at the highest level in
the organization. You will look into terms like customer
lifetime value from the moment a customer becomes your customer or prospect
becomes a customer. For how much time you expecting this customer maybe to
spend money with you. The average revenue
per user, the ARPU, that's typically
something that you see in the telco world. What is the average revenue and how you can increase this? Obviously, those are kind of a key performance indicators
from a customer perspective. I already said it earlier
or looking at things like net promoter score,
customer retention, customer churn our
customers happy with you, are able to retain them or not. That's the kind of thing
where you need to think about when you analyze even
your customer segments. Are they find grant and oven the analysis because maybe you have different type of buying persona has a
younger generation. So like, let's say you have
the millennials and Gen Z, the Gen X generation, etc. So maybe you have different KPIs for those different
customer segments or maybe it's geographies. In fact determine your
customer segments. And again, we don't
want to go too far. But for example, today, when we look at internal
business perspective, we're gonna be trying
to capture things like, do we capture an exploit
big and small data? What can you learn alphabet
remember on the ideation, the fourth scientific
paradigm is like, if the company has the opportunity to
capture that big data, what are the learnings
and maybe efficiencies are innovations that can
come out of big data. We're going to
look, also looking at retaining and
growing talent as well, because we have scarcity of
stem is scientific technical, mathematical resources
and engineering and mathematics and resources. Do we use automation? Yes or no? Innovation and learning do
invest into our people. Because again, I promise you, if you do not invest
into your paper, you're going to have
specifically on stem resources. This, there is a scarcity of resources in those
areas out there. If you do not invest
in your people, they're gonna go somewhere else. If you do not push them
to learn new things. As I said earlier, change is the only thing that is constant in high velocity industries, they will not
develop themselves. And with that, you as a
company will stagnate as well. So before we wrap up, I just want to remind you where strategic management is coming from and what is the intention. So remember, in this S-curve, corporate growth, we have
passed the ideation phase. We have positive and
cooperation phase. We are after the launch phase. Now the company is
supposed to grow, hopefully a lot to become bigger and to go from a growth
stage to a mature phase. And the intention is, when you look at strategy from a definition
perspective is really trying to defeat your enemies. Who are the companies enemies? And I don't necessarily
like this term, a producer Tim
competitors nonetheless. And that's also
part of attention. You can be as good as
you want at strategy. We are going to discuss
culture later on. Let me not go into that one, but my personal
preference and numerical, I already said the same in
the previous chapter about the legal elements of running a company
or an entrepreneur, my personal preference is focused on delighting customers. As long as you have happy
customers, unhappy employees. I promised you that
we will have to deal less with strategy. I'm not saying that you will not have to deal with strategy. We will have to
deal with strategy. But as long as you
delight customers, customers will come back to your customers will
continue to buy from you. And I promise you, I mean,
I've been running businesses. I remember the first time I had the accountability
to the business. I was 28 years old. It was a it was a €50 thousand business
per year for customers. And with the team, we grew this business to a
above 1 million. I think it was a million
and a quarter of Euros per year with 50 customers over three to four year period. The last business
I've been running. The team, we grow
the business from 56 million annual revenue
to 209 million of revenue. If I'm not mistaken, I think was 2098 or 99 million of revenue. And before I decided
to step out, again, I always said to my team. So obviously I was extremely
attentive to culture, but I always say to my team, we need to make sure that
customers buy from us. And I've been shocking people
who were saying but Kenny, you're a sales guy, said No, no, no, you
don't understand. I want my customers to
be delighted by us. And that they feel that, let's say in their
brain, they have, in the purchasing process, they have the feeling
that they are buying the right thing from us. If we're able to, let's say, set this up, that
we are delighting customers and that customers
come to us to buy things. And sometimes you have
to say no to customer, that's not the right service. We were selling
services and products. It's not the right
service that you need. That will also build up trust. And this comes back to culture, but really my personal
preference is do not spend hours and hours
on excellent files. Do not spend hours and hours
on strategic management. Focus really the energy of the company has to be put
into acquiring customers and delighting those cosmos that they stay with
you and that you can continue monetizing
on those customers. And this creates, in fact, what I call intangible assets. Intangible, let's say
attributes of the business. Warren Buffett calls
it sometimes a mode. It will be very difficult to
replicate by competitors. And I promise you, if you
have a happy customer, they will think twice
before they switch. Because they've got maybe
a great service and just think you as a
person when you are, I don't know, you need
to redo your garden. You want to buy a car, about the sales
experiences that you have. And probably if you, I hope at least that when
you had a great experience, that's at least
probably you will say to your partner or to
your spouse or husband. I think it was great,
really experienced. Service was good. Okay. Maybe you will not buy
a car every second day. But nonetheless, potentially and the Chancellor may be hired, you're going to go back
to his garage and buy the car there because
the first time you had a great
experience there, it's going to be the
same in a restaurant, is going to be the
same in a retail shop. So that's the kind
of thing where I put my focus with the teams is really on delighting
customers and of course, acquiring customers
first and then delighting customers
and sticking to the, let's say, performance
conditions that were defined. So when you're quiet
customer, you say, this is basically what
you're going to get when you buy this
and that from us. And by that, then really sticking to your
promise that customers also get to know you about if they say something,
they deliver it. And that's also a way of
how delighting customers. As I said also as well in
this growth path from, let's say, after
the launch phase from growth to maturity. We're also profits will kick in, cash will grow as well. You, when you think about strategic management on top
of delighting customers. Strategic cannot be
static strategy. I mean, you are
navigating and we're all navigating in a very
dynamic environment. And environments are complex. Environments are dynamic. Think about the PESTEL model. How many external
elements will potentially influence the markets
that you're sending to? What will it be dynamic as well. You have a great product. The product is matured. Do you want to sell the same
product to new geography? Do you wanna build a new product because you have a
new innovative idea? You're going to
have elements that you need to think about. Those elements will
change all the time. So strategic management
will be required from you, but let's not get fooled. The first and most
important thing is making sure that
the customers are happy with you and
that you acquire those customers and then that
the customer stay with you. If you are able to do that, then you can really deal
with strategic management, but it doesn't make
sense that you start dealing with strategic
management if you're unable to acquire customers and if you're unable to
delight your customers, that's really the main
message I want to share here in the next lecture. So we are wrapping up with the strategic management part in the next lecture is about strategy formulation
and analysis mode. So we're going to be discussing the micropores are
five forces model, The Blue Ocean Strategy, the variety of model
on differentiation. Before we end up the chapter is thinking about
Peter Drucker and the cultural elements
of a company. The next lecture already
to be very clear, it's longer one, there
are a lot of slides, but I think it's
important that you get to know also
those models so that you get a sense of what it
means also to how to formulate a strategy on other things that you need to take
into account and how to analyze a strategy that, that's wrapped up here and talk to you in the next lecture. Thank you.
13. Strategy formulation & analysis models (Part 1): Welcome back entrepreneurs
and investors. So in this next lecture, in fact, in the
next two lectures, because I've decided
to split this lecture into two because it's
a pretty long one. So we're gonna be
starting first looking at strategy formulation and I'll be discussing generic strategy. Let's see models
and also discussing strategy formulation
and just looking at a single product company
or single service company. The first part of this
lecture will end, in fact with a practice
example linked to Starbucks, which is probably very
well known to you, and also an assignment
that you can send to me. They can review it. And it's exactly the same
assignment I've been asking in the master I'm
teaching at university. The second part of this lecture we're going to move
in fact from a, let's say monoprotic,
mono service company to a
diversified company. Understanding what other reasons
why companies diversify, but also looking at, again, models how to look at the portfolio of the company
and what is the right, let's say balanced that
the company has to have. So that will be the second
part of this lecture. So let's start with
strategy formulation. And we have been discussing
in previous lectures, we have been defining
the term strategy. We have been already introducing people like Michael Porter, Peter Drucker, Peter
Drucker will come back. We've got to be
discussing culture and your microbiota has been contributing with
another model to, let's say everything that
is strategy formulation or strategic thinking
about a company. And he has been in 1985. So you'll see the smallest
already pretty old, defining three
generic strategies that companies can
in fact follow. And if you apply those
three generic strategies, we're going to be
practicing it on. Also an example, you see that there are still
very valid today. In fact, the first generic
strategy that Porta, let's say, defined
was differentiation. Differentiation is
really the firm trying to be unique
in its industry, in its customer segments. And also hoping that's pushing
so that customers buy us, see the value of the
differentiated value, the uniqueness of the company we're going to
bring in later on. An attribute is called the RHIO model that will allow to ask the right questions
to understand if the company is
differentiated or not. And of course, through
this differentiation, as there is in fact no
competition or not, no perceived competition,
the company is able to basically
make higher profits. And this is coming because
the company can in fact pushed to its buyers,
customers premium price. That's really the intention of the generic
differentiation strategy. The second generic strategy
is about cost leadership. So there, I mean, as already, Let's see the definition
of the two words. Say it. It's about looking at, the company really
looks at becoming a low-cost producer or provider of the goods and
services is providing to its customer segments or its
industry odds, geography. Obviously the source of
cost advantage there, it depends on the
structure of the industry. Sometimes are linked
to economies of scale. So we're looking
at efficiencies, maybe a proprietary technology which also allows efficiencies. Maybe an easy access to raw materials where
the other companies do not have that easy access. So there are indeed
Cost leadership can come through different flavors. And obviously the, the, so here we are
indeed company that seeks cost leadership
will fight what I always, I always say from the
bottom, the incumbent, let's say competitors
that are present on the joint industry that they are fighting for the joint
customer segments. The third generic strategy
is focused strategy. So also here as I mean, it defines what the
strategy is about, is really focusing on a narrow, or let's say a
competitive scope. Sometimes people
call it a niche. I'll also use like to
use the term needed. It's easier than ever
competitive scope. It can be a selection of
one specific segment. For example, high luxury. It can be a family offices
in the financial world, which is really a very
specific narrow niche versus retail bank, for example. Some have, and you're going
to see this in the examples. When you have a focus strategy, you can be, you can
combine in fact, either cost leadership
with a specific focus, also a differentiation focus. So you are looking at being
very focused and very specific niche and being very differentiated
in that niche. But we're going to be
practicing this on examples. First before I give my examples. Maybe look at the slides and try for each of
those quadrants. So there are four quadrants. So there is one
differentiation industry-wide, low-cost, industry-wide
particular segment only. Differentiate it. So focus differentiated
and low-cost focus. So again, low-cost on a
particular segment and tried to put for each of those four quadrants,
a company name. And again, if you're unsure or you want to share it with me, Feel free to publish
this as well on the course through
either I would say the forum or
you just send it to me that I can at
least reply to you and share with you
what is my perspective on the four companies that
you have been picked? If I take my examples. So I have added in a little
bit more than four examples. I'll start for us with
differentiation industry-wide and I'm looking at coffee
and we're going to be later on practicing
with Starbucks. I consider that nespresso
and Starbucks are really differentiated in the
sense of providing coffee, good-quality coffee to
everybody, to anybody. That's why I consider
this to be industry-wide, low-cost position. But also that is
industry-wide is obviously the
Amazon marketplace. And in France, for example, if you may know, it's a sports apparel
distributor called Decathlon, the manufacturer
in the meantime, their own sports apparel
competing through scale efficiencies and also
lower costs against Adidas, Nike, and those premium brands. If I take two examples that are uniquely perceived
by customers, but they really
focused on a very, very, very niche segment. It's Patagonia, that's
really for hikers. There are very specific
attributes of Patagonia, very specific niche and Bugatti for those
who like sports car. This is really, I mean, Bogata is the most expensive
brand in the world, are one of the top two most expensive brands in the world. And I mean, just by selling so few vehicles it becomes
so let's say exclusive. I mean, if you look at
it, we've got the car. It can be at a couple of
millions for a specific car. And they are really, really very focused
on that niche. They do not have cars. If you look at competitors like porsche, ferrari, they have, Let's say entry luxury
cars that can start at, let's say 200 thousand
US dollars or euros, up to three to 4 million
Bugatti does not have that. They are really on
the upper side of, let's say, a price
premium for luxury cars. Then you have Ryanair. Right now. I mean, some people who
would have told me, maybe I would put them industry-wide as
low-cost position. I believe that
ryanair they are not focusing on the business
travelers segment. They are more
focused on tourism, charter, Those kind of things. So they're kind of through
their low cost position on the specific holiday
travel segments. Eating away those segments from undifferentiated brands
like if I take in Europe, France, Lufthansa, British
Airways, those kind of things. This is where they are really being and trying
to be competitive. And reminder on when
we're discussing, we are here discussing strategy formulation
for a single product, single service company. So remember, again, nothing, It's good that you keep
this all the time in mind. That we have this S-curve
of corporate growth. You already have been discussing it a couple of times now, remember the strategic
inflection points that come in at a
certain moment in time. But here again, refreshing
your mind about when competitors enter
anyone competitors exit, competitors will enter. I mean, if you are today the one selling to
specific segments, you will have competitors enter. If somebody of
those people detect of those competitors
the tags that you are having
very high profits. So there's gonna be an
entrepreneur is gonna say, I'll try to disrupt that model. I'll try to eat
part of that share of profitability and
compete against you, for example, as an entrepreneur, competitors will exit when obviously profitability is bad. You're going to have effects of, we're going to discuss
later, run off potentially
concentration as well. When you have been discussing about market structure
and concentration models. When you have 25 actors and everybody those actors has like three to four per
cent of market share. There's gonna be an effect at a certain moment in
time of concentration. You're going to see
actors trying to come together to gain
economies of scale, cost efficiencies to
a potentially stay in the market that they are in, are other ones that
cannot have or do not have the possibility to raise fresh capital that
are losing money. Profitability is
probably not very high. You're going to have their shareholders who
are going to push. To exit that specific
customer segments or industry or market. A very important model that I've been personally
using for many, many years is five forces
model of Michael Porter. And basically what
he stated here is that it's nice to have or
to choose generic strategy, but you need to be attentive
to a couple of elements. What he defines as
the five forces. First of all, you're going
to have competitors. So you can have rivalry
among existing competitors, existing companies and
the customer segments, segments, geographies, industries
that you're selling to. But at the same time,
you need to take into account the bargaining
power of suppliers because, I mean, let's imagine you are a manufacturer
of laptops or PCs. When they are not
25 suppliers of microprocessors for your laptop and building up your cell, that capability is very
capital intensive. So if you only have one or two potential
suppliers of microprocessors, Well begun to have more
bargaining power because you don't have to match the
choice. The other way around. Looking at by R Us, I mean, if it is easy for buyers to find your products at a competitor or your service at a competitor. And they are 25 of
those competitors and you are undifferentiated. There is no differentiation, there is no
uniqueness about you. While the buyers, they have bargaining power on
the competitors. So that's something
that you need to take into account as well. So that's really how horizontally
and then vertically, there are two elements
that have to be taken into account is the threat of new entrants. We
already discuss it. When when do new
entrants come in? Except if they want
to lose money, but basically they're
going to come in because profitability is highly
specific customer segments, then you have also substitutes and we're going to
be practicing this. You may have the threat of substitute products or services. The example I'm always taking in the Second Industrial
Revolution in the 1920s, 1930s, in 1920, if
you look in New York, transport of people was only done through
a horse carriages. That was the only
possibility to transport rapidly better than
walking in the city. People from point a to point B, ten years later, after the
Second Industrial Revolution. You may recall we discussed
about Henry Ford, the T model, and there were no horses in New York anymore. They have had all
been substituted, basically, buy a new, let's say offering,
which was car, taxi cars or personal cars. Because people had the
opportunity through the economies of scale
that Henry Ford found through the terrorism and mass production to
start to make cars more and more
affordable for notice for an elite amount of people. So this five forces model is something very, very important. A lot of people, I mean, from my experience, what I have seen is they do not use this model to understand why the profitability is low, where they can improve
potentially their profitability. Looking at alternative
suppliers, the most important, let's say a weakness that
people have where they do not see the thread coming from
is really the substitutes. And this is very true for very mature companies that say we have always
been doing like this. We have such a strong position
and suddenly somebody comes and is in fact
substituting and changing, shifting really how, let's
say customers see the value. And this was the example of horses versus the
cars. You have. Other, Let's see, elements like short-term flight being
substituted by high-speed trains. That's not a competitor. Competitor would have been a second or third
or fourth airline. So that's the kind of
strategic thinking. When you do strategic formulation
that you need to have. Asking the right question
is very important. So when you, when you draw that Michael Porter's
five forces model on your specific product market
that you are selling to. And you try to understand
what potential entrants, substitutes, buyer, suppliers, and already
existing competitors. And market is never balanced. We already discussed that
markets are dynamic. So you need to think when you are formulating
the strategy. And that's the kind
of thing that I think as well when I'm
sitting on the board of directors and we need to take strategic decisions
on where we want to move the company or entities of, let's say that's our part or subsidiaries that are
part of our company. Where, what are the answers? What are the questions that
we need to think about? Depending of course,
on the profitability. So first example is there is no unbalance on the competitors. Example is you have a
highly fragmented markets. There's gonna be what is
called horizontal integration. So there's gonna be probably some people and I we had I mean, I will not go further for
confidentiality reasons, but I already had that kind of conversation as
well on let's say some entities about if it
is a highly fragmented, wouldn't it be necessary, wouldn't make sense
to just concentrate. So having a less
fragmented market and concentrate more by doing merchant acquisition is one
of the examples I'm giving here is Mittal Steel buying. In fact axilla,
which was the true. We're very large manufacturers of stealing facts in the world. Which became then
Arsalon my time in fact, when there is an unbalanced
market situation, so too many competitors
in things that are not allowed that we've
already been discussing, which were not in favor of, let's say, of customers, of buyers was then
potentially you have a cartel that is trying to protect its margins so
they align on prices. We have the case with those
ten of 20 plus companies on a fret airline. In other, if you want to avoid new entrants
coming into the market, One of the things
that you can do is increase the barriers to entry way of doing it is
lobbying for new regulations. So if you're an incumbent
operator and you want to avoid being a substitute or
disrupted by new entrants. One of the ways of increasing
barriers to entry is, for example, asking a
government regulator to give you a
Supplementary Protection. That's something, for example, that happened in Luxembourg in the financial services industry, specifically in the
services professionals for managed services. Let's say in the IT
sector was not just IT, but let's just consider
that it was IT. And indeed what happened
many years ago. So the association, let's
say some people find, found a way of avoiding new entrants coming in by making sure that there
wasn't new regulation, which was adding barriers to entry like you wouldn't need to have to managing directors. You will need to add, I think it wasn't
the beginning one, dot 251 and a quarter
of a million euros of capital in the company to have the licensed product
manager or tea services, for example, to a
bank in Luxembourg. So that's the kind
of thing where a small company that wants
to sell IT manager that he services to a bank does
not have a 1,000,250 thousand while they
will not be able to answer because you have
that barrier to entry. Substitutes. I already shared that this is difficult to defend
for mature company. Specifically, mature companies
are very slow to pivot. And so what they will try
to do is really to protect existing market
shares and buyers. So for example, they have the financial firepower
to really slashed prices. Nominee, I mean, I do not
know if all the countries, but in some countries
it's not allowed to sell. At a loss. You need to
sell at least at cost. But potentially those
very, very big companies, if they see new
entrants coming in, they're going to slash
prices are going to put pressure on the
distribution channels. They're going to
even potentially, I will not say bribe, but
pay given incentives, supplementary incentives to
distribution channels so that it doesn't look like
a slashing of a price, but really giving higher
incentives and by that, avoiding potentially
substitutes coming in. Buyers. When, I mean, what can happen
when you have this balance between buyers and let's
say you as a company, what may happen is that the company seeks to
purchase the bias. For example, a
manufacturer that only has B2B buyers through
distribution channels. And the distribution channel
has a direct access to the end-consumers where
maybe the manufacturer decides to buy the
distribution channels. So that's a way of
potentially integrating, let's say, buyers and bring them into your company Example
to have more control. And it goes the other
way round suppliers. So you may have the
opportunity to say, well, if I have a too strong, I was giving an example of a chip manufacturer is
just an assumption. Let's imagine that if it
is apple that is using ARM chips while they're using
derived version of ARM. So they're m1, m2 chips. Or you would be Microsoft
or the service category. And you say No, I no longer want to be dependent
on inter Alia, develop my own chips. Or potentially do I have the opportunity
maybe to by Intel. I got to leave the
anti-trust laws thing aside and what regulators will say on the market structure. But just from a supplier
integration perspective, that would be a possibility
that the company, when the bargaining power
of suppliers is too high. Actually things about, well, let me by the supplier, this happen for example, in the steel manufacturing
industry where absolute meta in fact
in started to buy minds instead of being dependent on the miners
to give prizes to us. And we had the same in coffee were discussing
about stock, Starbucks. We're going to be discussing
a couple of minutes again in our practice example. But Starbucks at a certain
point in time decided to buy, in fact, the coffee
producers in Costa Rica. So that's a way of integrating suppliers into your
core business and that, that's a choice that you
as an entrepreneur can do. In fact, one of the most important things
and basic awesome me as a value investor
that I look when I invest into companies is what Warren Buffett's
calls mode. What is basically a mode initially is what is
around the castle. So as Warren Buffett explains, you have a castle with lots. That's the business, That's the CEO and the
cursor is business as being run with the market and the customers and
the larger the mode. So that's the water between the outside lands and the castle has to be crossed
to attack the castle. That's the analogy that
Warren Buffett as explaining. The larger the more, the more difficult it will
be true in fact, attack and take
control of the car. So that's basically
what a mode is about. And I've been learning
from Warren Buffett and Charlie Munger To inverse
into wide mode Companies. So really the, I mean, not just understanding
what a mode is, but the most important thing to understand is that when you have companies that
have very wide modes, I promise it will
be unappealing for new entrance and
existing competitors. So potentially, new entrants
will not give it a try. If you have somebody
who has money, they're going to put the
money somewhere else. And competitors, I mean, if the, if the competitor to
the competitor is very strong, has wide modes, maybe they're going to look
into selling themselves to the bigger competitor or potentially exiting because
profitability is going down for them because
they do not have the same economies of
scale, for example. In order for you to give examples of how I look at modes and nothing
is the next slide. But for you to assess companies that have
wide modes, it's very, and I'm saying this also in the value
invest in training is, I mean, this is not
rocket science, this fields and it is
in fact common sense around the following questions with other friends or family. So ask them, what is the
brand they love the most? Some people who
maybe answer apple, Nike, Starbucks,
McDonald's, I have no clue. Ask them for us that. Then ask them how
much it would take to replace Starbucks
by something else, to replace McDonald's by KFC, for example, by Burger King. And buy generic brands. And observe the reaction and even the body language and their resistance
or not to change. If the company has modes, chances are high
that your family, your friends, they
will not consider switching and they're
even willing to pay premium prices for that. That's really when you have those tangible elements and ask, ask girls around your
house, get to yourself, what is the kind of company
that you want to say? I've always been buying this. I will never change the brand and I'm willing
to pay a premium for that. So that's the kind
of thing where in fact the company has
and load on you. When I look at modes and
also has value investment, I look at Mel, It's basically, there are various ways, not just let's say sentiments, what we were discussing, what I will discuss it by
brand strength later on. But there also tangible, even financial elements
to figure out if a brand as a company
has a modes. The modes, and I've learned
this from Warren Buffett. The most tangible
financial elements that the company has mode is when ROIC is our high and our
gonna be even precise, are above 10% every year one return on invested
capital is beyond 10%. And we're gonna be
discussing these days run in the corporate finance
chapter what ROIC is. But one return on
invested capital is above 10% for the last decade, the last 20 years. And remember, when you remember the S curve
of corporate growth, I said that when profitability, so ROIC is high, you're going to have
new entrants coming in. But new entrants
will not come in if the company has in loads. And this is a way of looking at if the
company has a mode, is there is consistency in
above 10% ROIC for a decade, two decades, three decades only, let's say large mode companies or widen what
companies have this? Morningstar, this
is, I'm showing you this year also on the
Starbucks example. They in fact do a qualification. They list companies when
they have a mode or not. And so they have three ways of saying if a company has a modal not so it goes
from a wide mode, too narrow mode, to none. You've seen the
Starbucks example below the one-stop price
of 143 dots ten, that the economic mode
is considered wide. For Starbucks, again, do not look just at one attribute
to invest your money. It's not the purpose
of this course, but I'm just saying it's like no candy said that if a company has is why
you should invest in, you know, there are many attributes and you
need to do another, let's say, a set of
tests to really be more sure about in which company
you're putting your money, the brand strength. So I do look at the
string of the brands. I look this on a yearly basis and I like a lot Interbrand. So you can look on
Interbrand.com. They bring out regional
but also global brands. Rankings at least once per
year for the global one. And you see variations. They value what is the
financial value of the brand? So the intangible assets, net promoter score as well. Of course, this only works for large brands where
you can Google, just type Starbucks
Net Promoter Score. So the net promoters,
because really how people feel about the brand, the more higher the
score positive, so the better, Let's say, the less the probability that customers or
buyers would switch. If it is negative, probably customers are unhappy
about it though, is going to be something
happening with that company in the
future if they do not change something,
glassdoor as well, I do look as well because
modes not only come from having a customers that are very dedicated
to the brand, but also having a priest a
very dedicated to the brand. And I call this similar to
the Net Promoter Score, which would be the consumer
Net Promoter Score. Look at internal
employee satisfaction. There's a very famous site. It's something only
one that is called glassdoor.com when
you can monitor. In fact, the what
I call the E and NPS is the employee
Net Promoter. There are also
tools to make modes tangible or to push you to
ask the right question. The most well-known
tools looking at modes or the variety and
the blue ocean to land, you're going to be discussing it and let's start with a variety. So first of all,
what is a variety or the RHIO stands for value, rarity, imitability
in organization. So it's tool that helps
you as an entrepreneur. It helps companies to assess, to identify if the
company has really an advantage that delivers a mode that delivers
a competitive edge. And, and when you look
at those four acronyms, very rarity meant to be
written an organization which actually make up
the acronym of rye. Or there are specific
questions and again, this is an internal tool and let me switch to the question. That's the kind of
questions that you can ask yourself when as
an entrepreneur, when you're launching a product, first of all, about the value. And I want to really read them through
because I think it's important we take the time here because I believe that
differentiation and mode gives high profitability and that's what I
would like to have and what I'm wishing you as an entrepreneur that you
have high profitability. So let's look at value.
That's the first one. And looking at just coming back once I looking
at the graph, if already on value, It's a no in the answers
that you are raising. On the answers to the
questions that you're raising, then you already have a
competitive disadvantage. And this goes the same way. You may have value. Is it ran no, then it's competitive neutral. Is it rare? Yes. Okay. What would it take somebody
to replicate this? Is it's imitable easily? Or is it very capital-intensive? So then if the answer is, well, it's not very
capital-intensive. Well then you may have a
temporary competitive advantage. What I have sometimes with
startups and mentoring, they have a niche product. But if it takes them ten
years to go to the market, that competitive advantage has gone because they have a
low cost of production, then you have organization. If the organization is, let's say not very efficient, is not very specific, or so on, ten, etc. Well, that something
that potentially is not sustainable and is not
creating a differentiation. So on value. So let me
just read the question. What specifically ability to do empower customers to
take advantage of? What reasons are valid
you provide to customers. When establishing value, it's important to think not only
about what your value is, but why your customers need you and why they
choose your solution. Above the competition. If you can determine the value
provided by organization, you need to rethink the value. Hope to provide an guide your resources
towards that goal. So that's the value part
of the variety analysis. On those questions. The answer is no, you're not providing
value to your customers, then you are ready having a
competitive disadvantage. And the variety of analysis
stops there on rarity. Is it red to obtain the
resources that you have, to have unique capabilities
that you provide. Space acts as an example is providing launcher
as that come back that are able to
land versus today nasa, I can as fast, They do not
have those type of larger as they have launchers which
are, let's say consumables. That's unique capability
that Elon Musk has developed with his
engineers in space x. What part of your
product service has low supply and high demand. For example, if you can
identify organization refuge as a team has to
brainstorm on new ways to enter your value to
your customers experience. And since you have variable
and common resources, there needs to be unique element to attract those customers. That's really what has to, they would give rarity in
fact to it emits ability. Already mentioned it
and that's a question I often have, or let's
say it's upon, they often discuss with
startup entrepreneurs, young entrepreneurs
great products. They have some cash. They are starting
to quiet customers. But what would it take for competitors to come
in and take that, let's say rarity at they
have a way by copying them. And sometimes you may
have competitors. I will come in and say, Well, I just need 10 million
on the table and they're going to be absolutely
competitive. It took them three years to build a where they
are today with me. It may take me three months because I have the
capital to do so. That's the kind of thing, what I call cost of
replication or because of duplication of the organization that you need to ask yourself, how much would it take to duplicate the
uniqueness that I have? And if the answer is, well, it just takes 18 months though. You only have then a temporary
competitive advantage. Come back to the variety
or let's say process. If the answer is no. Again, it says you only have a temporary
competitive advantage, so you need to accelerate on your go-to-market
as an example, is anything similar
that currently exists? Well then for sure
you not even have a temporary
competitive advantage, but you do not have a
competitive advantage at all. Then organization is really reliable workflows
within your business. That's really, let's say, we'll give you that
success breeds success. And we have also very
efficient margin structure has experienced people
in place that will allow you to develop those competitive advantages and to sustain a competitive
advantage over time. That's really the organization
part of the rival. But I mean, I need
to be very fair with you when I look at
the variety of causes, local organization,
no doubt about it. But I really look at rarity
and imitability if I have to focus is really on
those two because very often when I sit on
the board of directors, the value has already
been defined. We may need to pivot the value. That's okay. But we need them
to think how raise it and how easy is to reproduce. And then obviously how good is our organization and the skills that we have an organization. A second tool that has been discussed over the
last two decades is a blue ocean strategy. And so you have Chan Kim
and Renee Mauborgne, where you see here that picture, those are inset professors
and strategy and they have in fact authored
Blue Ocean Strategy 2004. So it's doesn't have
yet to decades. Basically what
they're saying is, if you are, I mean, they take the
analogy of an ocean with a lot of fishes and sharks. And the more shocks you have, I mean, they're going to be
fighting for the same fish. There's going to be
blood in the ocean. So that's the red ocean. You don't, you don't want
to be in a red ocean. The ocean is really, what they are trying
to achieve is really create a market
space where you are, in fact alone, where
competition becomes irrelevant, where you can charge a higher premium prices because as there
is no competition, I mean, people have a different value
perception and you can charge whatever you want. And again, it's
not the purpose of gray now and deep into
the Blue Ocean strategy, but I'll just show you the main, Let's say, tools and concepts used in the
Blue Ocean strategy. The first one on
the left hand side, what is called the
Strategy Canvas. And in the next
slide we're gonna be discussing about
Cirque du Soleil, which is one of the
most famous examples using the Blue Ocean
Strategy book. So basically what it says, you have factors that you
are competing against. I mean, we take the
assumption that you're not alone in the market today and you're facing competition and
profitability is not good. In trying to understand or
you're trying to think, what can I do
differently so that I can increase my profitability, change the customer perception. That the value perception
also by the customers is increased on through that I can in fact charge higher prices. The most important thing. And this is really something that you need to be
attentive when you use a blue ocean strategy is finding the competing factors. And that's, it requires
sometimes creativity. I'm in the first four to
five competing factors. I mean, you will find them, but you may have some that
are less obvious to find. But that's really
the first exercise is really finding those
competitive factors. Then you have to
read those factors, let's say from low to high. And it's in fact a value curves
and how you position it. For example, if cost
is a competing factor, you may have a high cost while your competitors
have a low cost. So that is an example
where you are not fighting on cost
but on services. That's again an airline
flying from Paris to London and you have 12
airlines doing this, cost is the same. Let's say that the cost is
average or average low. So how do they
differentiate amongst them? So what are the factors
that are competing? Is it time of the day when they leave the
Paris airport and the London and they arrived at London AirPods,
which London output, or they're arriving underneath problems as London
City, for example, because there is
a big difference between the two
specifically when you're looking at business
professionals segments. So that's a kind of
competing factors that you need to think about. Supplemental tools that are used in the Blue Ocean
strategy are in fact. So first of all, is trying to think nodules on
your current market, but trying to
expand that market. If you are having a flight connection
from Paris to London. And I got to be precise, from biracial local
to London city. And for the time being, your strategy has been
focused on businesspeople. With Brexit, business
people are leaving London or Frankfurt for Paris, for maybe Amsterdam, whatever. And maybe you have not thought
that basically you have another customer segment that would be interested or flying from Paris shoulder go to London city like
tourists For example, we can tourists on
one-to-two day tourists. So that's maybe the kind
of thing that you need, that you need to think is, are there addressable markets that today you are
not addressing? And this is where Blue Ocean says there is a tier one
which is called the soon to be market of you,
of your company. The market today is
refusing to do this. And then you have
the unexplored, in fact, people that you have
not thought about at all. The ERC, that's
the last customers are going to be presenting
here before practicing. When you have made
the strategic Canvas. So you know the
competing factors. And let's imagine when
you are in a red ocean, the curves are overlapping. And when you are having
curves that are overlapping, if you want to differentiate,
you need to think, which attributes do
I need to move up or down so that they're not overlapping with the
industry value curve. That's basically what you're trying to achieve
with the blue ocean. So again, when you have
done your strategic C
14. Strategy formulation & analysis models (Part 2 - The multi-product company): Welcome back. This is the second part
of this longer lecture. We are looking at strategy
formulation and analysis. We have been, I mean, just to summarize what we have been
discussing in part one, we have been discussing
strategy formulation tools. We have been discussing the five forces model of microbiota, very important one, we have been discussing the RHIO model. Basically we're looking
at moles and I was giving you the tools to
look at marriage, which is a variety of model. I tend to prefer
little bit more of the blue ocean model because it's a little bit
more even visual. It's simpler to
people to understand, but both are absolutely,
Let's say, valuable. And we ended up in having an example on Starbucks that you can reread that
didn't spend I mean, I spent some time but not all the details of
showing you how you do a strategy assessment
on how even students do strategic assessments on
companies like Starbucks. And then I gave you
an assignment to do if you want to have some, let's say, concrete example
for yourself to practice, you can send it over to me. I'm going to share
feedback to you. And this is, the assignment is exactly the same
assignment I'm giving at the University master
of techno partnerships so that students have in
groups of four people, they have the exact
same assignment to do. Now, as I said in the very beginning of the
part one of this lecture, we were discussing about
one specific product. The assignment is about one company, one specific product, but companies often have
to dilute the risks. And what happens if the
product no longer sales? Does the company goes bankrupt? Is that part of the
S-curve corporate growth? Well, yes, because
maybe the product, we know that the
program will become mature and there's going to be in the Klan
and the products. So what will potentially replace that product or keep the
profitability of the company? So really the intention
of diversification of company is really
about diluting the risk. And also diversification
can also have, let's say the
intention of changing the way how companies
kept our revenues. Example, Microsoft setting
Office and Windows as a software shipping
through CDs, switching, doing very strong pivot into becoming a hyperscale Cloud
provider with Office for 65, having predictability and
the cashflows, for example, having recurring revenue
streams on a monthly basis, which also gives predictability on potential
investments as well. And that's the kind of thing where you also as
an entrepreneur, you have to think, you also
have to think about, I mean, I can of course raise capital going back to
existing shareholders, but also potentially
raising that through corporate apps,
through bank loans. But I mean, I hate that
generally speaking. But that's the kind of thing where as an
entrepreneur is like, what is the right amount
of depth that I want to have my company carry
in my balance sheet. And diversification
is a way, in fact, of bringing in fresh cash
to finance new products, new research and development. So that's really
like you have to think about why
people diversified. Examples of reasons
why people diversify. The types of diversification
that exists is geographics. So I'm expanding to
new market because if my markets go south,
I don't know. It's a market where
there is a big, You have done the
PESTLE analysis. There's gonna be elections. And if that changes, and if the government
change, changes, maybe they're going to impose a certain specific things that I will no longer
be able to sell. The same product I need to
expand to new geography. That's awesome diversification. I want to change from
B2B to B2C segment. I want to sell various
products and services, not just devices
like iPhone, iPads, iPods by 1.5 also have a
portfolio of various devices, but even I'm going to add services on top
of those devices. Then up-selling and
cross-selling that's turned, that is very often used as well, even more in sales
and marketing. So what is basically
cross-selling is you are selling to the same customer
through various products. Upselling is the
customer has bought or you're selling the same
product but bigger, let's say volume or a bigger whatever size of the product That's really
the intention of upsetting. So I hope that you understand
why people think about diversification and what
are ways of diversifying. Multiproduct services portfolio, multi geography, up-selling, cross-selling,
multiple product lines as we already discussed, multiple segments as well. What I want to share with you is I'm coming back to the S
curve of corporate growth. I hope that in the meantime
we have understood that the escrow of
corporate goals something important that you
need to understand and also how it works from the ideation phase
launch phase growth, shakeout, maturity,
and then potentially decline with the strategic
inflection points. What is important
when you are in a process of diversifying is that your products
may not be aligns. Your product number
one will not be lined with product
number two in terms of, let's put it,
diversification stage. You may have in fact, the company that cannot just be simplified by one
S curve corporate growth, but in fact by multiple, where the products in fact
sit at different stages. For that, this is a tool
that I've been using. It's a pretty simple tool, but it's a tool I've
been using effectively. I mean, I've been
mentioning that I run the latest company
I've been running. We grew from 56 to two
hundred and ten million. Two hundred and nine point nine doesn't matter annual revenue. And I've been using as
well this tool to think, do I have the right balance? So it's what is called the
BCG growth share matrix, the Boston Consulting
Group per share matrix. It's one-off. You're going to
find other tools. We're going to discuss
the second one, which is a McKinsey GE model. But this is a very
simplistic tool which shows you when you have
decided that you need to dilute your risk by bringing in diversification
in your strategy, in your company strategy. It's not enough to know
that you have for products, but you need to know in which stage the product or
your service is sitting. The BCG is the most simple way this quadrant to look into it. So basically we have
four quadrants. We have the dogs,
the question marks, the stars and the cash cows. Dogs are today. I mean products or
new services and new products always
start in the dark phase. It's a low, I mean, they have very low growth
rate in the very beginning, they have low relative
market share. What you like to have is
that they shoot up to become a high-growth products and also they gain a lot
of market share. But I said when in time, when they are maturity. So you have had the growth and the growth will not be 3%
every year for 20 years, it will stagnate
us at one in time. Your market share, remember market structure as
concentration models. Well, maybe you will have
already 60% market share and the effort of gaining
five per cent more, maybe even raised the
alarm bells regulators. So certainly in time,
Eurostar service will become a cash cow. The cash cow is what you may have still
high market share, but the growth rates are flat. In fact, let's even
say that even organic. And then potentially
the cash cow in the decline phase
goes back to a dog. So people are no longer
attracted by the products. We have low market share. And of course the
growth rate is bad. That's a typical sign that you have for products and
what you want to have. And I'm showing this, so I'm sharing here
for us the cycle. So going from dogs
to stars, cash cows. But what you want
to have is this, and this is from my own
experience I was dealing with because the 56 to tone
and a nonmetal and company. So that was over the
age of eight years. From 20142022. We were looking in fact, into our local markets. Do first of all, how is the portfolio balanced? We have in cash cows,
are we having stars? Are we having dogs? Which are the dogs that we
need to relaunch now because the stars will
decline and become cash cows in four to five years. And we had that
strategic thinking. And obviously through that, we decided on
resource allocation, capital allocation,
marketing budget allocation. And also where we wanted
people to be incentivized, whether it should be working upon to move dogs into stars. And because we knew
that stars would become cash cows and even
existing cash cows now would go into dogs. This, so this cycle
takes many, many years. So it's not something that
from my experience that you do every every week, every month, I had a tendency
of doing it every quarter for the quarterly business
reviews with the teams. And this, I mean, what is interesting is the
movement of the products. And it's gonna be
very interesting because you're going
to have products gonna be cannibalizing existing
cash cows, for example. What you want to avoid is
having question marks, question marks our
products or services. That's half, maybe
high growth rates, but the market share is low. And you remember coming back to market structures and
concentration moles. And I hope through that that you understand why I'm having a specific sequence
of things as well. Because now I can speak
about market structure and concentration lot when you have low relative market share, you may have somebody who
has big market share. So maybe you have to think, Shall I sell this off
to this competitor? Because the efforts to
have big market share is, I mean, it's too high
to capital-intensive. Or you just stop the
product potentially. Because I mean, I'm not
discussing your profitability, but one of the things just
to make it very simple, cash cows are the ones that
are very profitable but are unattractive to buy us stars
or profitability is okay, not so good as cash
cows, but it's okay. But that's the one
that's why we call them start-ups with the BCG
growth share matrix molecules M stars
because people are very attracted to the star, product and start services. The dogs are the ones
that are starting now. Some people, early adopters
are getting attracted them, but you're losing money on them because they are
very early stage. So you see how the escrow of corporate growth applies to
this BCG growth share matrix. It goes from launch
dogs, two stars. So launch phase
growth, shakeout, cash cows, maturity and
then the cash cows, if they decline it,
go back to dogs. In fact, you see again, this is common sense is just another way of looking at it. What is important is
that if you have, if you're running
a business with multiple products,
multiple services, I recommend you to look at the
evolution of your products using this BCG
growth share matrix and do this at least
once per year, if not every six months, if not on a quarterly basis. Another model that is
little bit more complex, but it's a very, very
valid one as well. It is the GE McKinsey matrix. You remember I mentioned McKinsey BCG to be
in the top three, let's say strategic advisory
firms in the world. The big for us. So they have to go to
the General Electric. They have developed a model and nine bucks matrix are
basically as well. You put, let's say the, I mean, you rate your products, your services, and you say
if your business unit of your product has a competitive
strength from high to low. And also if there is industry
attractiveness on it, and then depending on that, how you put them, you're
going to have in fact, nine actions is little bit like the ERC on Blue Ocean Strategy where you have like
actions to take depending on where
you put the factors were basically it's
the same here. It goes from protecting
the position to divesting. It's more fine-grained
at the BCG. Bcg, the question mark is
the same like the divest. What do we do with that? Both the question and I could
also be expanded or hovers, so maybe I need to put
more capital into it. Okay, That's part of the action. So you see that
basically if you fill up the BCG is not
detailed enough, use the GE McKinsey model. From my experience, the BCG was for me good
enough in the, let's say, scale of business than I was running an already promise you, not a lot of people are doing this now if
people are thinking in terms of Five Forces past this kind of things,
Blue Ocean Strategy. But I promise you add
a certain momentum. And remember, before we
wrap up here and I have a second assignment for you is that the course has
been structured. Starting from ideation,
we have the launch phase. Now, we are in a mature phase. We are in the strategic
management part of things do I mean,
do not forget this. We are here speaking about
strategic management. So you have in your hands, hopefully accompany
that is mature. You have certain size
of teams as well. You have competitors coming in. You need to deal
with buyers and as well with potentially suppliers
that have some powers. You have to deal
with competitors, substitutes, and potentially
new entrant as well. So this is where strategic
management is required. That's why I'm really taking
the time to address this. I know this lecture. Actually I wanted
to split it in two because it's pretty, I mean, it's I hope in-depth
even though I'm just touching the surface of
some of these topics. But again, the intention
for you as an entrepreneur, you know those things exist, exist and that you mean if you have the teams
and marketing teams, that, that's the kind of
thing you need to ask your marketing
team to look into. But at least if you don't
have marketing teenagers, you know that those kind
of tools exist and you can do maybe once per year
that thought process. It's again, as I said, all of that is common sense, doesn't matter that those tools bringing a certain
standardization on vocabulary. All right, before we wrap up the second part of this lecture on strategy formulation
and analysis, I have a second
assignment for you. It's using this
growth share matrix and we're going to
practice it with apple, which is a company everybody knows who were speaking about. They have iPhones, iPods, iPads, they have the MacBooks
Pro, the errors, etcetera. What I want you to
use is I want you to look from 20192022. I want you to use the BCG
growth share matrix with a template is here that
you use these templates that you calculate the
year over year growth for the main product
categories and now even have. I mean, you don't
have to look into the financial
reporting entity or Russia if you're interested, but you have the figures here. What I want you to do it, you take the iPhone, the iPad, the wearables, home and accessories,
and the storage. So they have five, let's say, reporting segments
on their sales. So we have the two thousand, nineteen thousand, twenty
thousand, twenty one thousand, Twenty-two figure for three
months ended in March. It's just an example. You take those five segments. I want you to actually to draw those five reporting segments into BCG growth share matrix. It's as easy as that. I want you to understand and
to try to interpret what, what is the thought process
that you have when you see the movements of
those five segments. Just going to give you
one concrete example. Look at the iPhone. The iPhone has moved
from thirty one billion, nineteen to 28 or nine
to 47.9 to 55 billion. So what does this mean? And compare this
with, for example, the whereabouts the wearables
went from 51288 billion. I want you to do
this interpretation and do not deal here
with profitability. I just want you to think, what are the five
reporting segments? What are the ones that are
driving growth on APA style, which are the ones
that are declining, for example, where you may have question
marks about them. I will not go further,
otherwise I will be resolving it for you. But do this exercise with
the BCG growth share matrix. And if you want to
send it over to me, I mean, feel free to do so. If you wanted to post it, obviously you can
do that as well. Now we're going to wrap up here the second part of
this long lecture. I think the two parts together, we'll probably be around
one hour, 45 minutes. And in the next lecture we are going to be discussing
culture because I think that culture is
extremely important and it's something also that me as an independent
board director, I have to deal and
I have to think about as well with my
other board colleagues. Do we have the right
culture in the company? How can we contribute? What are things that we
need to make sure that management takes in terms
of actions on the couch. Well, we're gonna be discussing
in the next lecture. We're going to be also having a case study on words Franco, wrapping up here and
thanks for having been patient on these
two parts that have been probably very deep for
you and rehearse practice. That's why I'm giving
you these assignments and this practical cases. It's really hear about
practicing, practicing, but you're going to see those
tools are very powerful. And I've now you're having to, having practice with them. You're going to see in fact that they are very simple to use, very practical to use, but it requires practice. And again, just
giving that example for a wrap-up on the Blue Ocean, the value of the
intrapreneur, the, let's say the expertise comes of determining
the competing factors. The rest is just the
process. Follow the process. That's the example
on personally, when you have the
six attributes, but it's really
having the creativity to how to fill those six boxes. That's where, let's say management comes in
and that's where you as an entrepreneur
come in because you know your market and
your customer segments. Okay, wrapping up here, I talked to you in the last lecture of
Chapter number three, which will be about culture and concluding before we go into
corporate finance as well. Thank you.
15. Culture: Welcome back entrepreneurs. In this final lecture
of Chapter number three about strategic
management. As you have already heard
in the previous lecture, I want to conclude. Before I conclude,
I want to discuss culture as a strategy. Because I believe that
as an entrepreneur, you need absolutely
to be aware of what is also expected
from you in terms of, let's say leading by example, leading the company
what employees, but also suppliers and specifically customers
are expecting from you. So we're going to
discuss quickly culture. I'm going to also give an
example on Wells Fargo. And then we're
going to conclude, wrap up this chapter
number three. And then we're gonna go in
the last very big chapter, which is about corporate finance because I think
it's also essential as an entrepreneur
because you will have to deal with money. Let's be very explicit
about it so that you can then understand the
various mechanisms around corporate finance. Alright? So culture, I got to
start with this sentence. Culture eats strategy
at breakfast. Who has coins this sentence? In fact, it's Peter Drucker. Peter Drucker. I already
discussed it when I started to go into a strategic management
that Peter Drucker has been instrumental in. Contributions on how today modern business
corporations work. He has coin, has coined money, let's say analogies,
expressions. But he has been
extremely, let's say, fluent and clear in his vision about what are the
things that make a company be performance or not? One of the, I mean, you can look this
up on the Internet, but one for me. And I recall having
done my MBA as well. One of the most important
sentences that I have been thinking about
a lot over the last, let's say 23 decades, having managed companies as
well and multiple departments has been the sentence, Culture eats strategy
at breakfast. And I think it's, I mean,
it's self explaining. But nonetheless,
let's go into why. Why is culture important? Why is culture so much
stronger and it eats strategy? Why at breakfast? Because like just
the morning thing. So strategy is a small
detailed compared to culture. That's basically
what Peter Drucker tried to say through
this sentence. Culture eats strategy
at breakfast. And culture is very important. Why? Because in fact, the best
businesses have a culture, have a system of functioning
that's going to be stronger that versus any
individual than any individual. And this includes the
CEO. You may have. Coso says we're gonna go left, but the company, the company
will not follow, the CEO. Company will go right, for example, of course,
that's problematic, but that's the kind of thought process as an
entrepreneur you need to have. You can draft the strategy we're going to discuss
about mission, vision, statement, and values. But you can draft a strategy, you can use the best tools, Blue Ocean Strategy, five
forces model of Michael Porter. But at the very end of the day, people are not following you. So for that, you need to set up, you need to educate people, make people aware about
what is the culture, what are the behaviors
that first of all, you believe in what you're
expecting from other people. And that's something I have
been often discussing. And not later than a
couple of days ago, I was sitting in
one of my board of directors where we were
discussing about culture. And I always tend to say culture is so strong
that basically it will, let's say, dictate,
it will influence how other employees will behave. So basically people your
employees will see or if they, if they are new hires, they're going to see
how the company works. And they will probably follow. If your company is super political, they're
going to follow. You're going to feel that, well, if I want to be successful in this company and everybody
has this behavior of being super
political and everybody has like hidden
agendas, et cetera. Well, probably I have
to behave the same. Otherwise I may be excluded. And that's really complex on culture and we're
going to discuss mission, vision, and values as well. But really keep in
mind that culture is extremely important for
you as an entrepreneur. If you are part of the team that is leading and is
growing the company, you need to be attentive from the very beginning
to set up a culture. And what I meant are startups that are already have passed, let's say the ideation
phase of the launch phase, they're not in the growth
phase that they come up with. Do I need to keep this
person in the team because the person isn't
behaving as I'm expecting. So the first question I'm
asking the entrepreneur, he or she is like, have you expressed
are you acting in your daily routines according to what you are expecting
from this employee? Have you discuss, have
you communicated with the employee and it can be an important person
in the company, let's say the CTO, for example. Have you expressed on
which elements you are not happy about what
you're expecting. So this is really something that has culture has to be lived. And I'm always
saying, we're going to discuss this in the
example of Wells Fargo. And again, it's not about
finger-pointing whilst Prague, but I think it was
an interesting, it's an interesting
example of where culture, or at least how culture
and values were documented and let's say presented to the shareholders, the investors, so the external world and how the system actually was
not working as it was supposed to work from the
culture and the values that the top management team
and the board of directors probably as well hats
agreed, are laid down. So as I'm always saying,
culture and values is not something on paper
and it requires, and that's very important
for you as an entrepreneur. It's requires repetition day in, day out and you, as
an entrepreneur, people are looking
at you need to live and you need
to lead by example. And I'm always
saying when having managed larger teams, the OSS, also to my managers, to the people I was talking to. If I allow misbehavior and I'm not correcting
this misbehavior. And I can see this at
the coffee machine. In meeting with a customer, you meeting with a supplier, in interactions of people
that are part of my teams. And I do not politely
and respectfully challenge or at least
try to understand why the person has misbehaved. First of all, think about
it and they will not hear from me what my expectations are and that's how they behaved, was misaligned with my
expectations as the senior leader. Yes, it takes it depends on the let's say maybe in
the geographies, the countries that you're in, but maybe your culture is less exposed or it's not so fluids to take somebody respectfully
sign and tell him or her, listen, what I saw here does not match what
I'm expecting. Being your manager, being
your senior leader. And again, I'm always saying
Do not prejudge people, ask first, can you
explain to me, why did you behave like this? Then depending maybe the
person has good explanation, then you have to rectify. And so to correct that, let's say misbehavior and say, Well, I hear you, but at the same time, this
is what I'm expecting. We need to follow the values and how you behave is not
aligned with the values. And now we shall
behave in front of a customer with a
colleague, et cetera. This way I'm seeing leaders. They really need to
lead by example, but also they have
to communicate and also when they see misbehaviors, they need to talk about it. And last but not least, before
we move to the next slide. I'm also saying always
to my managers, to the people that I've been
managing when you see also a good behavior because we humans and specifically
over the last, let's say a year
as have a tendency to just call out things
that are negative. But if you have somebody who has behaved as you expecting, reinforce the person,
tell the person well, basically, thank you because that's exactly what I'm
expecting from you. So thank you. While I was not present
at that meeting, but I heard that you write stated something that
was not correct by, for example, a colleague, and that's exactly what
I'm expecting for you. So thank you for that. This will also be further we're going to be discussing present a
couple of minutes, but this is giving further
trust to your people that yes, they have been behaving as you expecting being
the senior leader. If you're the entrepreneur, the founder or co-founder, people are looking at you, they're looking up and it's like if he or she behaves like this. Well, is that the norm, is that the standards. And that's the kind of
thing that you need to lead by example as well. So I briefly introduced a ready, typically when we look at
company culture and how, let's say the
company shall work. Basically, you come up
through all companies, mature companies with mission, vision statement and stating the values as well
and promise you go on any website of any
corporation, any annual report. You're going to see the
company documenting, presenting the
mission statement, division statement,
and the values. And those three elements
that are linked together, they really serve as a foundation for the
company's strategy. We're going to discuss where the strategy sits in terms of importance versus those cultural elements which
has a mission statement, division statement,
and the values. And the intention
is really when you draft the mission statement, division stem and the
values that you really, you put the purpose of the company and the
underlying values, the underlying behavior into those elements when they are
developed in a correct way. Actually, those, those mission, vision and value statements are extremely powerful tools
that will guide the company, the leaders, even
the shareholders, employees, on
specific situations. And even, I mean, I look, for example, at values and the companies
I've been running myself or sitting at
the board of directors. I'm using very often
the value statement in complex decisions really to see what are the
fundamentals of the company. We have a difficult
decision to take, a or B decision. And by any chance, looking at our values, are our values
guiding maybe two. For example, that
decision a is much more appropriate versus decision be just from the values that
we have been drafted. I'm not saying
that values cannot change or evolve over time. But basically values represent basically the
behavior that you're, that you as an entrepreneur, as the founder or co-founder, have been drafting what you are expecting
from the people. And this becomes even more
important as a company grows. Of course, because when you
become a senior leader with hundreds of people that
are in your organization, you will have the opportunity
to have all hands talk individually to the
people, see behaviors. But you need to
scale out and think on what you spend your
time with customers, with suppliers,
with the employees. So you need to have other
people that carry those values for you on the mission
and vision seven, That's something I
just want to take two minutes on this that people often do not understand or basically
they mix it up. What is the mission and
the vision statement? And I'm always saying that the mission statement is really an clarifies
what the company wants to achieve and
what are the acts that the path to
achieve the vision. And I'm going to give me, give you some examples
on vision statements. Disney division is
making people happy. The mission statement. And very probably I have
not looked this up. Very probably would be, how can I make people happy? Maybe I need to give them fantastic, unique,
fun experiences. That's the mission statements. Through that they're
going to be happy. That's the vision statements. Okay? So just to that
you're not confused about mission versus
vision statement. And then as we set a values, so really the values reflect initially values reflect
what you as an entrepreneur, how you want the company to behave even if tomorrow
you would die. And sorry for taking this
example, if you would die, How would you expect the company to move forward without you? How are the values that
basically maybe your parents, your social environment
have influenced you, that you have been
educated upon. How do those values
are they incorporated? Are they in are they, let's say, sitting in the DNA
of the company. And that's really a
very fundamental. One of the authors I like to add on top of Peter Drucker
is David Max fields. And I really like the diagram
on the right-hand side. And let me summarize
here what I want to say about strategy
versus cultures. Remember Peter Drucker said Culture eats strategy
for breakfast. What's also David
Maxwell hand is very famous New York
Times bestselling author, is very specialized
on, let's say, organizational change and how
companies are performance. And I think his
sentence and I will elaborate with a graph with vision on the
right-hand side. But one of his most important
sentences has been that most leaders focus
too much on strategy, what he calls the above
the water line where we have processes, strategies, Five Forces model the variety
or the Blue Ocean strategy. But basically, they do not
focus enough on the culture. And if you have a
culture that is not aligned with the strategy, or basically the culture
does not support a strategy. As already said earlier
a couple of minutes ago, maybe you want to bring the
company into direction a. But people behave that the
company is drifting too. Targets. Or let's say to an objective
which is a b2 vision, that is B, that's
problematic, right? I think that's common sense. So for that, I'm always saying you can have
the best strategies, you can have the best
business analysts, you can have the best
external consultants, strategic adviser them
that are helping you. If you do not on
the daily basis, if you're not attentive
to the culture, how you want your stuff, how even you as leader, interact with customers, with suppliers, with other employees. How do you want people to follow something
that is on space, on paper, on strategy, I mean on strategic paper. And there is misaligned
with how you behave. The underlying attitudes, unwritten rules,
values, assumptions. As I said, implicit norms, implicit standards
of the company, and it takes effort. I mean, let's be very clear. I mean, I have learned through managing many years companies that for me it was always very important to repeat
this culture really. And as soon as I was
seeing a misbehavior, respectfully not
prejudging people, but respectfully ask the person. This is not aligned
with my values. You remember what
the values are? If not, maybe I
can re-explain to you what am I'm expecting. Or maybe when we have
new hires bringing them together and really
expanding them. Why we have those values, what we're behaviors
through examples that I was accepting as a leader
and that was not accepting, but also what were
the consequences of not following on misbehaving? I think it's important
for people that they know in which frame that
they are kind of, let's say swimming
on navigating. That's really very
important, at least for me, that culture is so
fundamental and so strong. To wrap up on culture. I was always saying to
my managers, to my team. Do you know when you were able to implement the
culture that you want to have. Basically, I said, it's
when you are not there, when you're not present at
the customer meeting one, you are not present at a
meeting with colleagues. And that you have created
through repetition, through communication, through
correcting misbehavior. So politely and respectfully, I'm trying to understand without prejudging why the
person was misbehaving, that you have created
this system of culture that auto
corrects itself. So you're going to have, and that's so powerful, I promise you, you're
going to have people. I'll take the following analogy
that the people who will say in a meeting
where you are not present in their brain, they're gonna say,
this is not how candy would expect me to behave, or this is not how candy would like my colleague to behave. So let me write this, let me correct this poor
lightly without prejudging. And even in front of a customer, say, stop maybe the
conversation and say, Well, okay, to colleague, I hear you but I think
we as a company, we have to behave like this. This is what we shall do and maybe the
way how you present the commercial
conditions in front of the customer is not appropriate. For example, when you have that, I really promise you
from experience, more than 20 years
of experience in nearly 30 years of
managing people. This is so powerful. But again, when you have set up this system of values that
auto corrects itself. I mean, through delegation, you are no longer present. It still requires that you
continue monitoring and repeating so that it does not lose the current
level that it has achieved. That's really what I'm really a very odd that I have
been very attentive to. And also sitting on the
board of directors is how, how culture in fact actually links correlates with strategy
and are those aligned? And also when we have, when we speak, for example, two CEOs of some of our
entities that come to the board of directors and
present their strategy. We also of course, have in our interactions with them to discuss about culture. But we believe how
they shall behave as CEOs of an entity or CEO of
the main holding company. I just want to highlight
one value that I believe is also from my experience having run a lot of businesses. And you can look this up on
LinkedIn that you see what my career has been,
is really trust. And I believe that my success and I'm saying
this with a lot of humidity, my success not only came
through being attentive on repeating and leading by example on the
cultural elements. Of course, I had to have good strategy and I have
the tools for that. That's fine. But really the
cultural aspects and correcting smaller
misbehaviors before they became too big. But also one of the fundamental
things that I was always extremely attentive and they're going to be discussing about the 5510 rule that
I've been using. And that's my rule. Maybe
somebody has a similar role, but I call this my 5510 rule. It's really trust. I believe that probably this is due to the location
of my parents, the education I tried to, let's say exchange bond
with my with my family, with my kids is really
that I believe that trust is the foundation of every
successful business. And I believe that if it is interacting with
your customers, with your employees,
with your suppliers, with your shareholders,
potentially, that trust has to be built
up in every relationship. And organization leaders
didn't really need to communicate also their
trust to the staff, because it's also a
matter you don't want to work as an entrepreneur
26 hours a day. You understand what
I mean by that. You also need to find the
right work-life balance. You have a private life, you have maybe different
aspirations. That's the kind of
thing where you need to be attentive about. And this will only
come through culture. But one of the values sitting in culture that is super
fundamental is really trust. The other ones like respect, integrity, those
kinds of things. But trust is really one of
the most fundamental ones. And so coming back
to this 5510 room, and I'm always saying
the following. Having conversation
about who are the most important stakeholders that we have as a company. And I'm always saying it's
our customers because customers are paying my payroll. Your payroll. If you are having
unhappy customers, they gonna tell this around them and they will
no longer come back to you. So the 5510 rule that
I have always been extremely attentive
about and also again, repeating this to my
managers might teams, my staff was basically it takes five years when you're a
new comer in the company. Let's imagine you are
the sales person, the sales contact
for a customer. The customer does not know you. Um, it takes a certain
period of time depending on the counter
that you're living. In some countries, it's
easier to build up this trust relationship
in other countries it takes longer time, but let's just assume
as an average. And this is what I was saying in this 5510 route to my people. It takes really and
honestly five years to build up a blind trust. It takes if you're misbehaving five-minutes
to destroy it. And then after we have destroy the trust
relationship you had. This works as well
with your kids, with your partner in life. Sometimes you cannot even gain this trust back and
earn this trust back. And sometimes it will take twice or three
times as much time. So this way I'm seeing 5510 is like five years to
build up trust and it's such a strong
intangible asset that you have, that you carry. And it takes five minutes to destroy it because they
have been misbehaving. I've been thinking
about short-term goals of the company has short-term bonuses,
or your people, maybe a salesperson, and then it takes potentially
ten years back, probably you will have to change even the person that's
very difficult. And I need to think about just from a
financial perspective, the cost of, let's say, trying to earn back this
trust with the customer. And it was maybe an
important customer to you and your people
went too far, you went too far. That has a huge cost
to the organization, so that will have a
financial impact. We're going to discuss return on invested capital is wrong. But those are the
kind of elements that you not
necessarily, a lot of, let's say analyst or
strategies do not necessarily are attentive about because they look at quantitative metrics. But they don't look necessarily
at customer satisfaction. And if in the interaction that your salespeople or you're after salespeople,
your operations, having their customers,
how customers feel about trusting you as a
supplier, for example. And I believe an eye again, stick to my position. I believe that the success
that I had in my career, whatever the successor, some people say that I've
been very successful. Other people say that my
scope of responsibility, it has been small compared
to big CEOs of larger, let's say corporations that are listed on the
stock exchange. I just say that in
the interactions that I had with my employees, with the customers,
with our suppliers, I have always been extremely
attentive on the culture, the values that were
defined and let's say acknowledging and recommending
positive behaviors that were aligned
on my expectations, but also without prejudgment giving the people the chance to explain why they were
misbehaving and write stating this as
soon as possible. So as long as the letter, the misbehavior was small
before it grew too big. And then again for
you as a leader, the effort to correct
this is extremely high. So let's, before we practice, maybe pause 1 second
and ask yourself, do you know companies
where the culture was misaligned with a strategy
and execution. Just pause. You want 1 second and think
about if you have examples. Maybe privately owned companies, or maybe companies
that you have been working in before are companies that are maybe a publicly known
and they have misbehaved. I'm going to give
you an example now. I've decided to take the
example of Wells Fargo. And again, I'm not
judging here Wells Fargo, but I think it's very
interesting example. So who is the worst case? You would not know what his problem was
probably is one of the largest banks in
the United States with the round one
dot 9 trillion. I mean, I do not remember exactly what the latest figures, but just say that they have 2 trillion in terms of assets under management
on their balance sheet. And Wells Fargo, at
the time when I did, the analysis was split
into four segments, which were consumer banking,
commercial banking, corporate investment banking and wealth and investment management and their markets from a
geographical spread perspective, what mostly focused
on the United States. And we're speaking about
culture and values. And I have extracted
you have the source below and you're going
to understand why 2013. It's not specifically
because it's outdated, but you're going to see
what happened in 2013. We're going to look at the
values that were drafted, that were shared in the annual report and what happened a couple
of years later. So let me just read,
read frames here. And again, you can look at the URL and read
this by herself. So the CEO and Chairman. Here again, we're going
to discuss that later on. But initially we have here
a T1 governance model. So the CEO is at the same
time chairman and president. And I already stated, I do not like TO1 governance modes are
preferred tier two, but nonetheless, the CEO
and the chairman says, it's not the words in the
document that are important. So here we are in
the annual report. It's how we embody
these words and all that we do for
fellow team members, customers, communities,
and shareholders. Basically, when you read this, this is exactly what I was telling you a couple
of minutes ago. Culture values, you need to behave according to those values and
correct misbehaviors. It's not important
what is on paper. It's how you live in all your daily
actions, those values. That's basically what the
CEO and Chairman is saying. The second red frame on
the right-hand side. Our focus is on providing exceptional service
every time we know excellent customer
experience leads to more opportunities to increase customer loyalty
and grow referrals. Exactly what I just said. I think in the previous slides, if you want to be successful, this 5510 rule, it takes up time to build up trust
with your customers, but customers will
come back to you. Net Promoter Scores fully aligned with my vision of
how to manage a company. Last but not least, reputation, do not engage in activities or business practices that could cause permanent or irreparable
damage your reputation. 5510 rule, five years
to build up trust, five minutes to destroy it, and then potentially it will
never come back or just the cost to earn the trust
bank is just too high. I have not created this. I'm just telling you this is a concrete example on what is written in an annual report. Okay. So you see wow, yeah. I mean, grades, even for me. I mean, this resonates in
my brain's like, Oh, wow, my Wells Fargo customer, no, well maybe I should think
about I like the values. Now. I like how they, at least the chairman and CEO, once his staff, his employees, to behave potentially with
me as a banking clients. And what happened
is the following. You remember a couple
of lectures ago, I also said that KPIs will be discussing about KPIs
balanced scorecard, that KPIs cannot become
a strategy by itself. Well, that's exactly
what happened here. Wells Fargo was exposed to scandal where people
were in fact, creating fake accounts and
even forging signatures. Why? Because they wanted
to earn the bonuses. So the targets were and again, I'm not judging here,
but maybe the targets, the sales targets
were so high that the whole corporate structure
because the deputy, let's say the senior VP to the CEO that is responsible for, let's say retail banking have targets that
were very high, was unable to defend that
those targets were very high. So pushed down the throat of the people in the whole
organization that guys, you need to meet those
figures and with, let's say behavior that
whatever it takes, you need to meet those targets. And what happens? I mean, creating fake
accounts because you need to imagine Wells Fargo is
listed on the stock exchange. And you need to imagine that obviously analysts looking at the performance and I'm not the biggest friend of
analysts specifically, the analysts are always
pushing for growth, growth, growth and grows the
only thing that counts. And basically Wells Fargo, I believe honestly, I'm not taking the difference
of antibody, but I believe that probably they had to show growth
compared to other banks. So they pushed
down the throat of the whole organization,
whatever it takes. Okay, if you need to forge signatures and create
fake accounts, at least that we can report
to the analysts that we are signing up new customers. And obviously it's
like a Ponzi scheme at a certain moment in time. This will explode just a
matter of time and years. Our speaking about
how much did it take, I showed you a 2013 annual
report and I did this on purpose because
three years later, remember I said that
when people misbehave, it takes some time
that the whole, let's say Ponzi scheme
wherever explodes. It took him three years, at least until this
exploded and not exploded, is that basically Wells Fargo
and you can imagine lost. I mean, it was
exposing the press. Imagine as shareholder and even director sitting at the
board of directors like, Oh my God, what is this? Now we handle I'm
going to clean up, allow me the terminal. We need to clean up this mess. Not to say something else here. Wells Fargo has been fined a 3 billion very quickly in 2020. So after there was a prosecution lounge
than was lawsuits, and obviously, it
came out through prove evidences that whole
management structure had. So they did things
that they wouldn't that are absolutely
non-compliance. And you have unhappy
customers because obviously I said many time
customers started to say, but I didn't not asked to have a second or third
bank account and you're charging me fees
on that bank account. So it was really a mess. It was really a mess. And it went so far. I've taken here examples of two thousand and sixteen thousand and twenty
two thousand, sixteen, This CEO and Chairman. So this guy, John Stumpf, I do not know him personally. But coming back to
the slide of 2013, he was the one that
let's say digitally assigned of how to how
wildflower shall live, its vision and values. What I'm showing here in
the three red frames. And the guy had to stamp down, obviously because he has
totally lost his credibility. There were other senior
leaders that had to step down, but he had to step down. And in 2020, so a couple
of years later on, he was in fact, um, I'm not sure if
the term is declared or he is in fact
no longer allowed. I think it's for
25 years of thing. There's limited duration to work for a bank as
a senior leader. So and on top of that, he has been fined with
an 18 million penalty. So that's a lot of money. I do not know what his
salary was or not. But I mean, you see that
prosecutors went very far because the actions
of Wells Fargo, they were absolutely
noncompliance. And this is just an example, I promise you look
on the internet, you're going to have a lot of companies that's misbehaved. While in the annual report on their communication,
they said, Yeah, we want to be respectful of our customers
if our employees, etc, and they were
misbehaving next week. So you really have
this discrepancy where the values
and the culture, we're absolutely not
the light on how the company on a daily
basis was executing. Alright, so I hope that
through this last lecture, you understood that culture
as an entrepreneur, even after the launch has
when you are growing, when you're hiring new people, you need to be attentive and detect those early-stage
misbehaviors, but also correct behaviors and
reinforce them are really, let's say kill them
from the very beginning before they become a
too big a problem. Alright, let's conclude
the chapter number three. So just a very quick note here, because some of you
may say, but, oh, wow, Okay, maybe this
chapter was great and there are so many tools and need
to think about culture. But maybe me as an entrepreneur, I don't have the scale, not the time now
to deal with this. And I'm saying, that's
perfectly fine. Remember that why I decided
to structure the course, we went from ideation to
launch to growth and maturity. Here we are in the
maturity stage. And when you have an, Remember in the growth
maturity phase, you're going to have more money, more cash, more profits. Hopefully, you're going to have as well people that
will be dedicated. Maybe your marketing team, maybe you're going to have an Office of
Strategic Management. But gunner, that you will be delegating to do those
analysis for you. And this is basically what is happening in a very big
cooperation that they do have an office that
focuses on strategy. But again, it's not the purpose. I'm not telling you you need to have dedicated
personal strategy. It's your role as
an entrepreneur, even if the company
is a three people shop to think about
those elements. And that's why I'm not going
deep dive into strategy, but I'm giving you like, let's say, the first levels of, let's say, of death. But the topics that
you need to handle that you need to think about when you're looking
into strategy. And first of all, you need to think about culture. And culture comes
before strategy. I hope I've put it
specifically in the last lecture
because I wanted to, I could have started
differently the chapter three, but I really wanted to
go first into the tools, market structures, external elements with
the PESTEL model. The five forces model of
ports are looking at modes, competitive advantages
with a variety of blue ocean strategy. When you move from a monoprotic
mono service company to a diversified company, either various markets,
various products, various services,
various revenue streams. How do we analyze with BCG
or GE McKinsey matrix? If it is, well, if you have, if you're striking
the right balance or not in terms of
risk management. And I said to myself,
I want to put culture at the very end
because yes, it's true, going from market structures
to strategic management, to strategy formulation and
analysis tools and models. That's great. And you buy yourself,
could do a, you're going to find 250 courses are gonna go
deep dive into the ocean, gonna go deep dive into GE McKinsey going to go
deep dive into Vireo. But this why I decided to put at the end of the chapter number
three from my experience and I'm really showing you
my experience having managed a lot of companies like
Okay guys, that's fine. You are good on tools. You knows those, you know
those tools, those things. You are able to calculate the
C4 HHI concentration index. Great, but you can have the best strategic
consultants around you. You can be the best strategy. You're going to screw
up your company. If you don t think
about culture, values and you do not correct misbehaviors when
they are young, let's say, small from
the very beginning. And this is why I decided I felt that it would be better to finish this chapter with
a culture at the answer, taking you out of the
heads down into tools, etc.. And really telling you, yes, you need to
know those tools. You need to think
about external, internal suppliers, buyers, substitutes, fine grade, Culture, culture,
culture, culture. And on a daily basis you need to lead by example
and you need to believe in your values
and people have to feel that you need to try to set up this auto regulatory
system that corrects itself when you are not
present in meetings and interactions with
various stakeholders. So I hope that this
was useful for you. And in the next chapter, we're going to go into the corporate finance
fundamentals. We're going to be discussing
value creation because of how to value a company that's very
important for an entrepreneur. Looking into financial
statements as well, really giving you
like a first layer of understanding
financial statements.
16. Introduction to Corporate Finance Fundamentals: Welcome back investors
and entrepreneurs. In this chapter number four, we're going to be speaking about corporate financial fundamentals
and they're frozen. Introduce you why
corporate finance in fact, deserves a specific chapter in entrepreneurship and strategic management must have class. So let's not be naive. Remember where
we're coming from? We're coming from the
ideation to the launch phase, the growth phase,
maturity phase. You may remember as well that one of the six major, let's say, problems or difficulties that entrepreneurs have to face is linked to raising capital and managing the
financials of the company. At the very end of the
day, let's not be fooled, let's not be naive. You as an entrepreneur,
as a founder, as a shower there. Same for me, being
part of a board of directors, has
non-executive director, we are all accountable
and legally liable also for the company
financials and the integrity of the
company financials. So what is the
worst-case scenario is basically bankruptcy. But let's take 1
second on bankruptcy. This is a study I've put you the source that has been done by the European Commission 20114 to 6% only of the bankruptcies, at least in Europe
or fraudulent, which is like one out of 20. There is nonetheless
leaves in Europe. I'm not sure how it is
in your counters or what would it be interesting
that maybe you haven't thought
about how it is in your countries that
at least in Europe, the public opinion
historically and also how the laws
have been written. There has been a public
opinion strong, let's say, perception of business
failure with fraud, but closing a business is not
necessarily fraudulent act. You can decide to liquidate the business because
you no longer want to work in that specific segment or sell their products
and services. And many honest people
that went bankrupt, sometimes forced on forest. They feel discouraged as well. Because sometimes the
laws, for example, I do if I'm not mistaken in
Luxembourg, for example, when you asked for our
business per minute, they're gonna look
if you already were involved in a
bankruptcy or not. I'm potentially
depending on that, you may have more
difficulties or even not receive a new
business permits. And there is a supplemental, a secondary effects to
this bankruptcy thing is that many want to be entrepreneurs that have
heard about friends, other relatives going bankrupt. They have a fear or they
just read it in the press. They have a fear of opening up or creating
their own accompany. And because of the consequences, the legal consequences
of a business failure. My personal belief and that's why I am also, I
mean, first of all, creating this training to reduce the probability, I would say, of as you, as an entrepreneur to do things that you would
not have been aware of. What are things that
are required to manage and to create
and to run a business. But also specifically on
corporate finance and related to this bankruptcy and all
fraud related matter. I hope that through this
corporate finance chapter, which is gonna be a
couple of lectures, I think six or seven lectures, that it will help you reduce the probability
of going bankrupt, will also increase your
awareness on, I mean, on the accountability and liability that you have
as an entrepreneur, which is basically on
key financial matters. And we're gonna be
discussing this in what are the key financial
methods in the next slides. And also hopefully reducing the probability of
financial distress. So what we're gonna
be discussing in this lecture, a
couple of things. Remember where we
are coming from, ideation, lounge, growth, maturity, and we already have covered
strategic management. One of the things is, which is really key is a money. Because money is an
energy that will fuel what you can do
with your company. I believe that as
entrepreneurs and I'm seeing this if it is on the platforms, I'm supporting a
strategic advisor where I'm sitting at
the board of directors. The methods that we
have to deal with is understanding also what are the expectations of
our shareholders. How, or at least understand how we create value
for the shareholder, the expectation of
the shareholder. In that context,
fundamental elements like cost of capital weighted
average cost of capital, return on invested
capital return on equity are very
important things. We're gonna be
discussing this in a specific lecture also on things that are one
thing that entrepreneur, entrepreneurs have
to deal with is always the company
evaluation in this sense of what's in the sense of they have created self-funded
the founder of the company. So after the seed funding, they want to open up
the equity or you want to open up your
equity for series a, series B, how do you
value your company? Maybe you're making
profits already. So there are some,
let's say, valuation, valuation methods that will
be then easier to use. Maybe you're going to rely on the business plan to
do the valuation. Maybe you're going
to use just let's say out of thin air valuations, we're gonna be
discussing this that you understand the company
variation principles that in fact exists depending on which maturity phase you are. If you're on the launch
phase and the growth isn't the maturity phase. What important thing
that I felt was also necessary for entrepreneurs to cover is really the thing
about company governance. We already discussed
a little bit in the corporate law section. But the tier one,
tier two governance. But I think that I need to add a couple of major keys to read corporate and understand
corporate finance and also general accounting, but also auditing
principles because I said morning time after
the growth phase when the company becomes bigger, you will have to review also your financial statements
and assign them off. Then last, not, last but not least is really
understanding also the main financial vocabulary for entrepreneurs
like cost of capital, working capital, days,
sales, outstanding, cash conversion cycle, cashflow, cash burn rate, those
kind of things. So that would be those
points specifically on more sales and cash related or cash management
related aspects. I think that's the last lecture
in Chapter number four. So with that, in
the next lecture, lecture number two
of chapter four, we're going to start with
value creation and cost of capital to have that clear
from the very beginning. And then we're gonna go
into financial statements mean accounting and
auditing principles, company valuation, IPO, DPOs. So initial public offering and direct public offering when companies are ready to go to the secondary market
so they become listed. And then the last lecture will be about cash and
sales management. So talk to you in
the next lecture. Thank you.
17. Value creation & cost of capital: Alright, welcome back,
entrepreneurs and investors in this second
lecture of Chapter number four. So remember we, under Corporate
Finance Fundamentals, we're going to be
discussing value creation and cost of capital. So maybe if you look at it
from an investor perspective, but also if you look at it from a owner or create a
founder perspective, what is the purpose of
creating a company? I think you've asked
me to company. I'm not discussing here philanthropic elements that you want to change the world, etc. I'm really speaking about money. Basically, the idea is
that in most of the cases, you as an entrepreneur or let's say if you are
an investor as well and you're giving your money to an entrepreneur is
you want to generate profits right on top
of probably changing the world, solving
some problems. But you want to
generate a profit. That's really the expectation
that investors have. This comes with an
expected return timeline. I'm giving you a
million US dollars, ten thousand US dollars
for your coffee shop. When I'm expecting
the money back. And what is the
return that I want to receive back after
that period of time? So those are basically the
fundamental two elements that when investors look into putting their money
into vehicle, they are, they have an
idea about the timeline and the return percentage. One important thing is
those two elements, the timeline and the
return percentage. They in fact, very related to an depending on the riskiness on the vehicle
they're investing into. That's something
that entrepreneurs, what I have seen from
my experience or some mentoring
young entrepreneurs are novice entrepreneurs. Even more mature, senior, senior people in companies, they tend to forget
that investors do not only have you as an
investment opportunity, but they have many other ones. And that's something that has to be also as
an entrepreneur, if you want to raise
money from somebody else, you are in competition
with many other vehicles. I'm giving you here a curve. I'm using systematically
in many trainings, which is basically the
balance or curved that draws the balance between expected risk and
expected return. So the higher the risk
you're going to be speaking about primary market
business angels. So that's a seed funding
Series, a maximum. We're gonna be looking into extremely high
return expectations. Why? Because most of the companies, we're going to see that
later on when they're going to be discussing
because of capital, but most of the companies
they die at that stage, Let's say ninety-five percent do not survive the
five-year period. Venture capitalists, there is serious ABC, private equity, mezzanine funding,
preparing for going public. Then you have, again, it will not go too
much into the details about non-investment
grade months. So that's like corporate
depth or sovereign debt, which is really high risk. Then you have public stocks, large cap stocks, which I mean
if I'm a value investors, so I do invest into
blue-chip stocks, that would be the category
of large cap stocks. So are the riskiness is lower, but also my return expectations
will be lower as well. To give a concrete example, when I put my money into blue-chip stocks
from my own assets, I'm expecting six or
seven per cent per year. If I'm able to do this over a three-year period,
that's already great. I'm, I'm not necessarily
investing into bonds are long-term
treasury notes from the US government
because the other written is not high enough, even though the risk is lower. That's really the balance
that you need to understand between risk and
expected return. And I was mentioning
that entrepreneurs, you are facing
competition if you are the one sitting on the side of the table and you're
asking for money. What the potential
people that can, that have that
owned the capital, that can bring
capital to you well, through this risk to return, let's say a function or drawing, you see in fact that there are many vehicles that an
investor can invest into. The, probably one of the less riskier vehicles is putting your money into
bank savings accounts. Until 2022, banks
savings accounts, bank savings accounts were
yielding close to 0%, even sometimes negative yield y, because the economy was
depressed because of COVID and central banks wanted people to put their
money into the economy, which created now a
very high inflation will not go into
the details of it. And now you are seeing
banks savings accounts or long-term interest rates and short-term interest
rates that are yielding. Giving a positive yields
so that people have a tendency to spend less but keep more than money in
the bank savings account. So it's a vehicle you
can invest as I do, for example, into
equity, blue chips. For example, a written there
is a large cap stocks. So that has already said, I'm expecting yields six
or 7% inflation-adjusted, of course, but I'm the risk. I mean, I'm doing this for
more than 20 years and I have, this company has,
has gone bankrupt, a very big brands on startups, typically the yields, So we
are in the primary market, the venture capital
business angels sites. The risk is ninety-five percent, so you're going to have
maybe 5% survivability. So the remaining company, let's say one out of
20 has to finance the loss of the other ones where the money has in
fact disappeared. That's how an investor
will look into it. You can invest into real estate. It's less liquids. The risk if you're investing
into geographies that are markets are geopolitically safe while the risk would be lower. So that's the,
that's the kind of thing that you need
to keep in mind, is an investor has the choice, has a choice of many vehicles
and you as an entrepreneur, or only one of many options with a different risk
versus return profile. So really keep this in mind. A lot of people do
not understand this. And then obviously, I mean, what I'm always saying is that the decision for an investor to put his or her money into something is then
like an equation. It's a function of
risk, appetite, expected return, liquidity,
but also competence. You have people that
are very good at blue-chip investment are
the ones that are good at. Venture capitals, are the ones that are very good at business. Angel are the ones
that are very good at junk corporate
nodes, for example. So everybody has its
circle of competence. And that's really
something that you also, you need to keep in mind. And I remember having, had not later than last week
with one of the startups or mentoring conversation
because they hadn't invested that
wanted to come in. And the external
investor, in my opinion, so the founders were asking me, can you, what is your
opinion about this? And I looked a little
bit into the kind of questions track record
of that investor. And it wasn't invested
that was not competent in the area and the
customer segment and in the geographies markets that this startup wanted to go. So they decided not to continue the conversation
with that potential investor. So as I already
said, the purpose of commercial companies is
really to generate profits, except with when you are in the mindset of
philanthropy, you, you want to do something and you're not looking
necessarily at profits, but basically when you put
your money into a vehicle, investment vehicle,
you want to have a specific return terms of percentage and a specific
timeline related to that return percentage
expectations. What you also have to think is, and I hope that is clear
for you as an entrepreneur, is that profits cannot be
generated from thin air. Companies need assets
to generate profits. And I'm gonna be showing
you the circulatory system. And that's basically like
splitting of the balance sheet that you understand why the balance sheet is
structured like this, but I hope it will be very
clear how the company can, from being injected,
transform this into assets, and then try to generate the
profit out of those assets. So basically assets
of a company, if it is a car, if it is manufacturing plants, if it is a retail shop, they do carry some
intrinsic value. And the expectation is really
that those assets that they generate future profits for the management of the company. But of course, for
the shareholders, for the investors
of the company. The benefits can be, I mean, the expectation is generating
an inflow of cash, reducing the operational costs. Because through, let's
say, for example, a new digital tool, the operational
efficiency of a company's becoming better in
trimming sales. Because maybe have invest into new CRM system or you're doing digital
marketing campaign, you're putting your
money on social media. So really, I'm always saying
there are only two ways of looking at companies in
generating profit is growing. The top lines are growing
their revenue line or optimizing the bottom line, which is optimizing
the operations. So you have assets
that are either grow the top line or that
optimize the bottom line. One other thing that you have to keep in mind as an entrepreneur, and I'm looking at it from a corporate finance perspective, is that assets change
a value, of course, over time, a car that you
have bought three years ago, or manufacturing plant that has been built 50 years ago or retail shop that you have
bought 20 years ago? I mean, very probably they're
going to need to refresh. So keep in mind that assets
half useful lifetime. I mean, even from an
accounting perspective, this can be, let's say, reported in this way. And so that's the
kind of thing that you will need to
keep in mind as well is that it's not
because you invest now into an asset
that the assets, let's take for tangible assets. We're going to have a
certainly useful lifetime. Last but not least,
before I show you the, how a company can
create value for its, for its shareholders
or investors. Always keep in mind that at the moment of inception
of the company, the company normally,
in most of the cases, the company does
not have assets, most of the investors, or if it is you as
an entrepreneur, being the one, self-funding, the company you're
going to bring in cash. But remember that there
are possibilities to bring in tangible assets
into the company as well, or even an intangible asset. Then comes a question about now how do we evaluate that one? But very often, and this
is what I'm showing here. The typical, let's say, cycle of value creation is, and basically this is, I'm splitting up
the balance sheet. Assets on the left, on the left-hand side, liabilities on the
right-hand side. There are two types
of liability holders, debt holders and shareholders, so that toddlers are external
creditors to the company. So people that are lending
money to the company. So people that you admins
printer borrowing from, then you have shareholders. And why are they consider as liability? Because
it's the same. They are giving you money, so they are lending you money, so you are borrowing
money from them and they have a
hope of a return. The difference
between the two is debt holders are
external to the company, while shareholders,
equity holders, they own a part of the company. Remember, we were
discussing this in the legal chapter number two. So the typical cycle, and I'm putting here the
Board of Directors and the CEO in the middle is really there is an inflow of cash in terms of
capital coming in. Let's leave credit
holders One second aside, the cash from investors, which carry some intrinsic
cost of capital expectations, remember, cost of capital
is, to make it simple, is an percentage expectation on the retina that money and also a timeline related to that. So then that cash
that has been brought in by shareholders is
given to management, was given to you as
the entrepreneur. And that cash has to be, or will be invested
into real assets. Probably be tangible. Most probably tangible assets. Let's say a retail shop and manufacturing plant,
cars, whatever, buying products
that you can then sell to your customers,
consumers, whomever. And of course, those assets are the ones that we hope that we're
generating a profit. And this comes after a
certain cycle of operations. That's, let's say
step number three. That's, we hope that this, those assets that we have, so from cash to assets, those assets have
generated a profit. That cash has been generated
by those operations. You have manufactured the
product at 100 years, selling it at 120, those 20, your is your profit. Then at the end of a
longer, let's say cycle. Let's imagine a
quarter, a month, year. The management of the company,
the board of directors. Maybe you as an entrepreneur, if it is a startup company and you only have three people, I hope for you that you
have generated profits. Now comes the question, what do I do with those profits? And basically you
have three choices. In startups, very often the
only choice is the cash. The profits that have been
generated are reinjected into the operations to
acquire new customers, new and new marketing campaigns. Buying a second retail shop or renting a second retail shop, buying a new car, extending
your manufacturing plants. Very often in startups, that's what we will be
doing is really investing, reinvesting that
money that has been generated as a prophet
into the operations. But there are two
other options here. We're speaking more about
growth and mature companies is, well, maybe the company
has taken up alone. So you need to pay back creditors like the
Bank, for example, suppliers as well,
are considered as external short-term
credit holders. Then last but not least, if the company is
profitable and maybe there is no further need for
re-injecting fresh cash or Joseph, very small portion of it
into operations because the company has a dominant
position in the market. There are no further loans. Well then the rest of the
money is potentially giving it back to your shareholders,
to your investors. So those are really
the three elements, three opportunities
that company has. I'm not discussing
here, share buybacks. It will be an option as well. That's something
that has been done. Because typically if you
look at the flow for B, which is cash return
to investors, That's basically
through cash dividends. But as cash dividends are
taxed at company site at, at investors that as
a source of income. Over the last,
let's say, decade, a lot of companies have been
buying back shares from the stock market to give an indirect return
back to investors. But that's not the
purpose of the course going into those details. And how do we measure how good the company is at generating, Let's say, return, first of
all from its operations. But then as well
written to investors, they're basically a couple
of major metrics and that's vocabulary that you as an entrepreneur need
to know as well. The most important one is
return on invested capital. You have invested capital and
capital is not just equity. So money, or let's say, let's say money contribution, capital contribution
from equity holders. But capital is also
adapt a bank loan if you are going to the bank and you're getting a
loan for 1 million, that's capital as well. It carries some cost. Let's say it carries some written expectations
to the banker. But that capital,
that money can be used as capital to
transform into assets. So when you look at return
on invested capital, and that's why I do prefer return on invested capital
versus the return on equity. Because return on
invested capital looked at the whole capital
structure of the company on the right-hand
side of the balance sheet. So the dapp to that
the company has, so the money that the
company has borrowed, but then also the equity. If you only look at
return on equity, you will miss the depth part. And if you look
at companies that generate the same
amount of profit, have the same amount of equity, But the one company has that, the other one does
not have dept, the one that does not have
that as a higher return. From a return on invested
capital perspective, if you would look at it from a return on equity perspective, both of which are the same
written and let's imagine the company is generated
$100 of profits. It has an equity worth 1000s. There would be a 10%
return on equity. But the second company has
the same 100 of profits, 1 thousand of equity, but it has also 1
thousand of that. So the return on equity may
be the same between the two, but the return on
invested capital is a half because it would
be 100's on 2000s. So it will be only
five per cent. That's why I always look. And when I discussed
with shareholders, I always think, what are their return on invested
capital expectations? Then you can measure the yield, which is basically the
shareholder or yields. That's the second way
of looking into it. And as already mentioned, way of looking at it is like a cash dividends provided back to investors share buybacks, but also the increase in the
book value of the company. Because sometimes
shareholders what they want, they don't want to have cash dividends and share buybacks, but they want to have
a gain on the capital invested and they
are willing to sell the equity and maybe
they have injected, let's say, a million US dollars. And ten years later, that million US dollars, that equity value is worth 20
times more and that they're gonna be willing to
sell part of that or the totality of
that amount of money. That's how investors think. A quick point about a term that is very often used also
in the corporate finance, which is wag its weighted
average cost of capital. And the conversation
goes the following. Remember that on
the capital sources we have two capitals sources, external credit TO loss, and I call them
internal shareholders. But both are liabilities. Are seen as liabilities
to the company. You need to pay them back at
a certain moment in time. Creditor loss, very probably they're going to put much more pressure
than shareholders. When you discuss
about, and remember, I was saying in the introduction
that sometimes are not, sometimes it's very often. If you are the
entrepreneur, you want to raise capital from
excellent investor, you're going to be
facing competition from that external investor
on multiple vehicles, bank savings account,
real estate, start-up, a startup B, and then your
startup for example. One of the things that
is being discussed very often is what is the
average cost of capital? Because depending on the
source of financing, the average cost of
capital in fact, varies over time at the
moment the capital, let's say expectation is set. The formula of WACC, weighted average
cost of capital is basically depending
on the percentage of equity of percentage of debt that you're
using in the company. The cost of capital, the cost of credit and equity
holders will vary. Why? Because cost of
equity that really depends on the investor. Not only I will extend
a little bit further, the cost of equity depends on the kind of
industry you're in. If it depends as well, on the type of company
that you're in. Are you still in the very
early stage startup? Are you in the launch phase
when the venture capital, private equity, are we already
in the secondary market? The company has gone IPO, a DPO so that the cost of
equity expectations as well. Will be difference. And we're going to be discussing that later on when
we're gonna be discussing with
Pepperdine report and then cause of depth. Well, it depends on the bank or the source of funding
that you're using. You might have a bank that
has giving you a loan add three per cent
for ten years. It depends as well. And probably now in, let's say after the
summer of 2022, we have all again seen
very high inflation. So we see that the cost
of just taking a loan, a consumer loan at the bank
has been increased a lot, at least in Europe, but I
think in the US as well. And that's why we have
treasury yields of the central bank in the US
and in Europe also going up. But one thing, remember I said, I want to also for
you to be clear. What are the expectations
from an investor. It's an, they're giving you
a certain amount of money. They expecting from
that amount of money or certain return in a
specific timeline. But not every return is
good for an investor. And investors, basically,
this is how they should think about and this is
how I think as well about, let's say, using money
is that companies, are you as an entrepreneur, only create value if the return on invested capital is
above the cost of capital, because otherwise you
are destroying value. Now going to be a little bit
more precise when I look into return on invested capital, ROIC depends on weighted
average cost of capital, which depends on the industry, on the geography are and
we're gonna be discussing, doesn't wander around
how he calculates cost of capital and
cost of equity. And that will be, remember, this curve, risk versus
expected return. An entrepreneur is on the
very high end of risks, on the very high and
expectations of return. Which means that if you are mature company,
obviously there is, this risk is going down, but still you're
going to be more risky than a risk-free rate. We do consider, again, take
this as an assumption. When I calculate
my risk premium, when I do my investments, I'm always saying that. Why taking a risk if the US
government is giving me a, let's say two dots, six per cent return for the next 30 years. And even entrepreneurs
telling me I'm giving it a two per cent over
the next three years. And when I say, Wait,
that doesn't work. The US government, which
will vary probably. And that's another conversation
that's not going to geopolitics will not go bankrupt over the
next three years. It could be considered
as a safe vehicle, is giving me higher return for nearly 0 risk versus
you as an entrepreneur, very high-risk and
you're only giving me 2%, which is lower. Sorry, I'm going
to take my money, I'm going to put it
into the US government. That's it. And then comes, and that's what the US government
is trying to do as well, is that the risk-free
rate should at least cover inflation on
the longer-term, not on the short-term, but on the longer term. So basically the equation that you see it here
in the red frame, I'm always saying
is that written on written on invested capital has to be higher than
cost of capital, has to be higher
than risk-free rate. And through that, the minimum is that return on
invested capital if it is higher than cost of capital and if it is higher than risk rate has to also be
higher than the inflation. Otherwise, why would I, as an investor, keep that
money in your vehicle? I'm speaking about
series and vessels that want to generate profits over a certain period of time. That's how you need
to look into money. You need to look into that,
the money that you invest. And this is not only for you as an entrepreneur or
as an investor, it's for everything you do, the money that you put into maybe a house that you
put maybe into a car. If you're thinking of that asset and return generating assets, when you need to think, does that asset gain value over time? And thus the value, the valuation of that gain, is it higher than
other vehicles? Is higher than a safe vehicle like a treasury yield
of the US government, and is it higher than inflation? What I'm not discussing
here is when and again, remember this spectrum from risk versus expected
return when we are, we are now, what I'm saying here is not valid for
mature companies, but it's valid for companies
that have just launched. So after the ideation
phase or that are in early hi growth,
exponential growth phase. They're in fact the way of
looking at value creation. I mean, if you remember the
S curve of corporate growth, I was showing you
that in the first, let's say, periods of
after the ideation, the launch, the growth phase, the company is not
generating a profit. So your return on invested
capital is going to be negative because
you are destroying more cash than
generating profits. And the cash that you're
generating from operations will be reinjected to
expand the markets, the amount of customers that you have, increasing
operational efficiency. So keep in mind that on the right-hand side
of that curve, risk versus expected return. So launched companies,
exponential growth, early-stage companies,
that's the value creation. There cannot be measured by
return on invested capital, but it will be measured
through what is the market share that the company is gaining
the amount of customers? The winner takes all approach. So that's the, basically the market structure over
the market share. And that would be according
to him, in my opinion. I mean, I'm sitting and
just to elaborate it, I'm sitting on a
board of directors of a holding company
where indeed we do have those kind of entities
that we put our money into. And we cannot
directly look at them from a return on invested
capital perspective. But we need to look at them into other growing their
market share. Are they becoming dominance? And we know that the
way how to measure a value creation for the shareholders and I'm representing at the
board of directors, is not written on invested
capital short-term that will come later on, but now it will be on
exponential growth, increase of market share,
increase revenues. But it's only a temporary
measure of value creation. Why? Because at the very
end of the day, remember on the expectation
of the investor is having a certain percentage return after a certain period of time. So that creation of value, which is not written on invested capital for
early stage companies, is only reflecting a future hope by the investor to gain even
more money in the future. That's basically the
promise that you're making as an early stage company. In fact, hope that it is, that this is clear for you, will not go into
the details of it. I've just put here the examples. That's inflation rate. So also the treasury yields
from the US government, they change over time. So have a look at it. You can find this
triggers on Bloomberg. They are public. When inflation is high, government tends to o, central banks tend to
increase the treasury yields. When inflation is lower, they bring them
down to the people. Instead of saving their money in the bank account, in
the savings account, they put their money
into the economy and they spend so that the economy gets going. Alright, so coming back
to corporate capital, because I didn't not say yet, how do you calculate
cost of capital? Because again, with the exception of
early-stage companies where the value creation is measured through
increasing market share, increase in customers,
increase in revenue, increase in operational
efficiency. That's basically it. Nonetheless, after half
past that stage and when profit starts
to start to kick in and money has, I mean, money is available and money, there is money
allocation decision to be taken by the management,
by the board of directors, potentially by the sole
shareholder, but you, by you being the
sole shareholder, being the entrepreneur and
the founder of the company. I wanted to share with you
how you estimate cost of capital that I'm looking for
as well as secondary market. The secondary market is companies that have
become public, that have went public. That there is a guy that is called as what
the mud around he is considered the Dean of company valuation
evaluation in general. He is I think it's once per quarter The remember
the exact frequency, but he is updating
and you have the URL. So he's a professor at
New York University and I think it's Stern
School of Business. So he is calculating
the return on capital of the firms based on a sample that
he's elaborating. And then per industry, because indeed industry you have what you need to understand
about why PR industry. Because you have industries
that are very capital intensive, let's say chemistry, pharmaceutical companies, versus other industries that
are less capital-intensive, let's say a software company. So obviously the
return on capital cannot be compared one
industry versus the other. It's, I mean, if you
would be the investor, you have to look
into this as well. Why investing into company
that is maybe very high capital-intensive of the
return on capital is low. So that's a question that
investors have to think about. Maybe they're gonna do it
nonetheless because they do understand chemistry and the company has modes
because of they have been accumulating so much assets
Over the balance sheet. They have a huge balance sheets, so that may be difficult
to disrupt as well. But just keep in mind
that here you can look this up much more in
detail if you want to. But for the secondary market, the average cost of
capital in January 2021 and probably has been updating
this in the meantime. But it's five dots, 84 per cent. So that's the
minimum when I mean, that's an average of averages. But you have it per industry, if you are, for example, in the consumer services
and food processing, the return on
capital expectation will be 171943 per cent. So if you're a mature company, we are speaking
about companies that are in the secondary market. Well, probably the
expectation will be to be at least covering
your cost of capital. So to be above that when you
add the primary markets. So it's not as what the modern Iran who is looking into this, but the Pepperdine Gretzky audio business school
report that comes out, I think it's on a yearly basis. When you look at
primary markets, are we discussing
business angels, venture capital,
and private equity? After private equity, the
company goes IPO, or DPOs, goes on the stock
exchange and becomes public on the primary market. Keep in mind before
I share with you, what are the expectations? Is that, I mean, if you're speaking
about seed funding or Series a, at seed funding, probably 99% of the
companies will not survive for five
years at series a, 95 per cent at
Sirius B, maybe 80%. So what happened is that
at each stage of funding, the survivability expectations
are in fact increasing, or the survivability
probability to be more precise and expectation of
probability is increasing. And at a certain time when
the company goes IPO, I mean, there are companies
that after having IPO, they went bankrupt nonetheless. And you have companies
that are there for three years on the market, they will go bankrupt
nonetheless. So it's not a 0% probability of these companies
shutting down. So if you look at the
right-hand side, well, I just summarized in
the previous slides, if the company has IPO, the expectations of
cost of capital when the company is listed
in January 2021, as an example, was
factored 84 per cent. Now with inflation,
it will be higher. On the left-hand side, the private market companies that have not IPO, that have, that are not listed on a
public stock exchange, were there in fact, what is the expectation
terms of cost of capital? So I already introduced this Pepperdine Gretzky REO
business school report. It's a fantastic report
and not a lot of people know this report and I believe it deserves much more attention. Well, as what does Miller
and has a lot of attention. I believe that this report does not have enough attention. Basically, what they do
is like similar to what As well as what does
moderato is doing. Basically, they are
serving bankers, investors, and they are, I think it's for the US
market specifically. They're looking into
what are the rates of return expectations
from those investors, from those bankers, from those vc investors
from this business, angels, depending on the
maturity of the company. What is very interesting, and you see here in the graph, and I've put the URL, I really recommend
that you look into it is that when you ask, remember this risk
versus return curve, when you are business, angels say that's a
very, very early stage. So after seed funding, there the written expectations, or at least in average
between 18, 33%. There are sometimes higher. I mean, you see on
the green curve that when it is seed
funding from Angel, business, angel or startup. So the company is
in startup phase after the seed funding
for business angels, their symptoms are written. Expectations are at 50% in average when it is early stage, it will start already
go down because maybe the first very
risky milestones that the company had to face, having survived by the
companies and then the written expectations
can go down. And it's the same
for venture capital. You see that if VC invests
at seed stage startup, it's basically the same
written expectations and then business angels than early-stage expansion,
later stage. Those companies, companies that are in those phases then
on generating profits, we will see in the next
slide or the slide afterwards how high you need to know when we're
discussing company valuation. So it comes later on how to value those companies are
not generating profits. So it will come back to
this Pepperdine gutsy audio and show you how people look
into when you are a VC, how do you value a company? Not only will you have a
rate of return expectation, but how would you
value that company knowing that the company
is not generating profits? So it's only based on what? On thin air, on, on,
on probabilities. When you go into the
private equity space, you see that there as the risk. So the probability
of going bankrupt, of closing the business
is going down. So the probability of survivability of
survival is increasing. You see that the returns
are gradually going down. And this is why
I'm saying a bank, if you look on the
left-hand side in the speaking of private
capital markets, a bank is willing
to ride alone to companies that are not seed
or startup very proudly, bank is willing to give
a loan or to ride alone, to lend money to a
company that has probably already is showing
certain revenues, certain profitability. And this is where
the bank cannot ask a thirty-three
percent return, but they're going to ask if
after six per cent return, because it's again,
it's linked to the risk versus return
equilibrium balance. It's as simple as that. As an entrepreneur,
that's really something fundamental that you
need to understand. So basically to wrap
up this lecture, what I wanted to
show you here is you have so on this curve and
this is the summary slides. So I hope that you understood
that depending on the risk, there's gonna be some
written expectations. And those written expectations, this percentage is basically
an annual percentage. So the timeline is implicitly put into
the expected return because that percentage is an annualized perspective on written on money
invested that you want to have as an investor
or that you have to give back to your investors if you are the
entrepreneur and you're, you're getting that money. So we have the primary market. Those are companies
that are not on the public stock exchanges. So it starts with a seed
funding business, angels, and then it goes
into early stage, and then it goes into
venture capital. Private equity is already more mature companies but
have not gone public, and then you have the
secondary market. So it crosses the barrier where we have then
company's IPO, initial public offering, direct public offering, they go public. Then you have obviously cost of capital expectations on the
primary market, we saw, it can range from
50 per cent for VC business angels at seed
or very, very early stage, and going down potentially to five-six percent
for a bank loan in the primary market for very mature companies that already probably
generating profits. When the companies go public. Then you have, depending
on the type of vehicle, you may have companies
that are raising corporate depths where they need to give back a six dots 2%. You have seen from the
US what demoed and round that the average
cost of capital
18. Understanding Financial Statements: Alright, entrepreneurs
and investors. We are in lecture three
and chapter four. So we under Corporate
Finance Fundamentals and after having
discussed cost of capital and how to look into
value creation from an investor perspective and also from an entrepreneur
perspective. We will now be very
lightly touching upon the financial statements
and the main tools that are being used on financial statements and
what's the purpose of it. So when you look at a company from an
investor perspective, so you as an entrepreneur, I have to think
like this as well. Because probably accept
if you are very rich, you will have to raise money
from external investors. What investors want to know is what actually the
company is worth. But sometimes more than
what the company is worth. What type of assets
the company is carrying in terms
of tangible assets. So those are physical assets, cars manufacturing
plant, retail shops, if they are, owns
those kind of things. But also intangible assets
like patents, trademarks, Any, any kind of thing that gives value or that can generate
profits for the company. But also investors
want to look into, and that's why
financial statements exist as well as what kind of claims or liabilities
exist on the company. So what are the claims that shareholders have
on the company, but also potentially
third party, let's say credit told us, of course, we're
looking at the assets. Not only the investor
is interested in looking at the type of asset, but also at the
value of the assets. What was the asset?
How is it carried? Is it carried at cost? What is the fair value, the market value of that asset, and then potentially any
kind of uncertainty related to those assets or liabilities. The very end of the day. And this is how when I
invest into companies, when I do what we call
the due diligence, is that I try to reduce the
risk of being deceived or reducing the amount
of uncertainties are questions that I
have by looking at, let's say the financial
due diligence, but it's not only
about financials, it's going to be a
sales due diligence, legal due diligence,
those kind of things. The next milestone
typically when I mean, the typical process or path from you have started
the company with your own funds and now you
want to raise capital. You want to have an
external investor. You're going to
make this excellent investors certain amount of, let's say, information
available. And of course, financial statements will
vary, probably be required. And if the financial investor feels that the
team, the products, if the financial investor, he or she believes that it's worth investing to the company, you will go into what
is called a term sheet. So after the due diligence, where it's kind of a
non-binding agreement showing the let's say the terms and
conditions of the investment. So the valuation,
the investment of amounts or percentage of equity, there are many
specific provisions protecting let's imagine
it's a serious a. What happens if a
series B comes in? How the investor is
protected on the Series a. Any preferences on liquidation,
those kind of things. That's what we're gonna be
seeing in a term sheet. But let's come back to
the financial statements. But you understand the
financial statements are really core when trying to see if the
company is creating value, what the company is worth. You need to rely on
financial statements. The financial statements
show and they're gonna share with you the three most
important financial statements. But basically financial
statements show the records of the company and its financial
performance from inception. And so one thing that I always
tell to other investors, to other entrepreneurs
is financial statements on an imperfect representation
of the company. You gotta have some, I mean, if it's your
accountants or it is the external accountant
or the auditor's, there's gonna be
some assumptions, estimation that will be done. And so always keep this in mind, is that the financial
statements never perfect. There's always a
representation with interpretation and
with some assumptions for the company is worth. And also when we look at
financial statements, normally, the external auditor
always says that normally the financial
statements have been prepared in the
principle of forging, following the going concern. So getting concerned
means that the company continues to operate
for foreseeable future, the company will
not go bankrupt. So that's the kind of thing.
Also, when you look at fair value valuations of assets, they're gonna be considered
not in a liquidation, in a fire sale, but they will be considered as going concern. So what would it be reasonable? Valuation of an
asset, for example, financial statements they carry and I'm not going into
the details of it, but they carry some requirements in terms of how
information is presented, how valuation is done on
assets and liabilities. To make it simple, there are three things
that you need to know. What are the
standards in terms of financial reporting
you have IFRS, that's for
International Financial Reporting Standards
and US gap width, which is the United States generally accepted
accounting principles. You may also have companies and your company being
an entrepreneur, not being listed on
the stock exchange, that will follow local gaps. You can have Luxembourg
gap, Spanish gap, which is so Spanish generally accepted accounting principles. So you, but you can
also follow IFRS. It's not because
you are listed on the stock exchange that
you have to follow. Ifrs are. But if you are listed on the
stock exchange worldwide, you're gonna be
either IFRS doing the reporting or under US gap. But you may only
be privately owned company and you don't
care about IFRS. I'm just going to follow
local a gap regulations with its chart of accounts. Last but not least, as already said, that financial
statements are important. And I do look when I have asked firstborn into the
balance sheet and I'm going to explain it
in upcoming minutes why I started looking
into the balance sheet. But at the same time
do not be fooled. Financial statements can,
let's say as they are and I'm perfect representation of the truth of the company. You need to go beyond to value
what the company is worth. And you can talk to customers to hear if they're happy with the product or not. For very, very large companies already discussed that in the
strategic management part, you may look at net promoter
score for the mode. You may look at competition, you may look at
employee sentiment. You may look at rating
agencies on the depths, but that does not exist for smaller privately
owned companies. In the private equity world, you will need to do due
diligence to look at financial customer
supplier contracts, everything that is
intangible assets. And in the venture
capitalists who remember, we are here venture capital, very early stages of a company,
whether they're, indeed, it's more of a gut
feeling looking at the founders profile or the founders team profile
or the complement, is there complimentarity
in the team? Has the management team, what kind of problem
they're trying, or the company that you
are trying to solve. What are some potential total addressable market
or the market size. That's the kind of thing. When you look into
companies that you have to look into on top of the
financial statements. But again, for publicly
listed companies, you're going to find
a lot of information because there's a lot
of scrutiny on it for smaller companies
while you may have, if you're lucky, an audited
financial statement or you may have to ask for an audited financial statement when external statutory auditor. But potentially, you will
need to rely before you do the investment on
really guts feeling and some intangibles. That's the way it is. That's
why the risk is higher on the VC side versus
public equity. So kind of making the
financial statements. And again, it's
not the purpose of going down here deep into
accounting things, et cetera. But what you need
to understand and I'm trying to give
you here the most important are the two
most important keys to read financial statements and to understand
financial statements. Basically, there are three main financial
statement types. The first one is the
balance sheet and that is the most important one. Remember when we were discussing
in the previous chapter the value creation from the
liability holders, creditors, shareholders to
transforming that catheter, that money into assets and those assets hopefully
generating a profit. I just explained to you
what the balance sheet is. Liability holders, assets generating profit
and then deciding if you're giving a written
back to the liability holders, what people and myself and I was seeing
this in a webinar. I was running last month
with some of my students. I said that one of the
things that I would have wished that my professors and university would have
taught me even during my MBA much earlier is how to read the balance
sheet because I did not understand what's
different between the balance sheet
income statement, cash flow statement, or maybe they didn't
come and cashflow. But basically the
balance sheets is the accumulation of wealth of the company since day
zeros, since day one. So when I look into company
and I have to potentially decides for my own money or for my shareholders money
to invest into a company. I got to start looking at the company through
the balance sheet because the balance sheet, it's not over a period of time. It's from these zeros on. So it shows how much
money, how much assets, how much liabilities the company has accumulated since inception. It's also sometimes
called statement of financial position. The difference with
the income statement, sometimes called
earnings statement and the cash flow statement and promise you in a lot
of even mature companies, even the cashflow
statement is not done. So you already have balance
sheet and income statement. Is that the income same and
the cashflow statement. And I will explain
later on what, what's the difference
between income and cash flow is that the income and cash flow and
you sit on the graph here, are only on a specific
reporting periods. The income would be the same. To make it simple like
the balance sheet, it's not if it would
look at day 0, day one until now,
but typically, an income statement is from January 1st to December
31st for a quarter, for a semester, for a month. A balance sheet is from
0 to today, for example. That's really the
fundamental difference is when you look at
the balance sheet, it gives you a photography
of everything that happened in the company since
day 0, day one. That is not true for
the income statement, that it's not true for
the cashflow statement, income and cash flow statement. Look at a period of time. If I look at the balance
sheet at any moment in time, it gives me this cumulative
view since day 0, day one. That's, I think what
I tried to show you. You hear through this graph
that's very important. So the balance sheet
is the accumulation of wealth since inception. The income statement is
really the flow of wealth. What is coming in, revenues, what is
going out expenses. The outcome of that will be sitting potentially
as retained earnings, retained loss in
the balance sheet. So really the idea of the income earning
stem needs to be more fine-grained at the
balance sheet and to see what is happening,
what is coming in, what is going out through specific unit time
per unit time, if it's monthly, quarterly, per week, per semester,
annually, etc. And the cashflow statement, and this is what I'm going to be discussing in the
upcoming minutes, is the same, but there is a different perspective
on its income. You could recognize revenue. We were discussing this earlier, a couple of lectures ago. You can recognize revenue, but I have not seen the cash being paid by the customer yet. You may incur a cost
of the supplier, but you have not paid
your supplier yet. So there is a, depending on
when you do the analysis, there may be differences between income and cash flow or
income earnings statement. So what is coming in
and coming out and also the cashflows because they're
having payment terms. For example. This is where why I like to have an income statement and
cashflow statements. Let's not be food at the
very end of the day, I'm not going to be saying
this in a couple of minutes. Both have to correlate back
over a period of time. If you're sending out an
invoice to the customer, that is worth, let's say, 10 thousand US dollars. But you have not received the money from the customer yet. So it's a customer where
you have a receivables so you can already
recognize the revenue if you have been giving
him or her the product. But you may have 0 in
terms of cash inflow. When the cash comes in, you see that both match. You have sin inverse
of 10 thousand. You have collected the amount of money for the ten thousands. The difference
between the two is 0. That's basically where
I'm always saying. I've seen people cooking
the books as we say, that tried to show something
as the income statement, rest of the cashflow statement, the cashflow and
the income always correlate back over time. Always, there is an
exception to that. So those are examples of
balance sheet income statement, cash flow statement
is not the purpose of going into the details of it. For me, the most
important one is a balance sheet and then indeed the income statement
and seeing how the income statement follows
the cashflow statement. But those are the three
fundamental reporting documents, financial reporting
documents that you need to know that exits. I tend to because cash
is very important. We're going to be discussing
at the end of this chapter. There's a lecture about cash management and sales
management as well. But on cash is also
always be attentive as an entrepreneur on
your cash position and you're working capital. But we're gonna be
discussing that later on. I was showing you
here the financial, So the three main documents from a Mercedes
Benz and Germany. And this is the
Kellogg's balance sheet, income statement and
cashflow statements. So the seconds, so first of all, before I go into the second row. So the first of all, again, repeating the balance sheet, is the accumulation of
wealth since day 0, day one since inception
of the company. Income statement
cashless them are looking at a specific
period of time. The difference between income earning statement and cash flow. I was giving you an example with sending out an inverse
of 10 thousand, but you have not
collected the cash yet is what we call basically, I mean, it's two different types of accounting principles. There is because there is
a time difference between your cash movements and
your business transactions. And we're gonna be
discussing cash conversion cycle later on. When we're gonna be
discussing cash, but imagine you are selling
a product to your customer, but you already have had
to pay the supplier. So you basically have spent more money that
you have collected. So when you are giving the
product to your customer, maybe the customer has 30
days to pay a product. So there's a time difference between the moment
you have cashed out because you had to pay your supplier to
get the product. And the moment you
have been selling it and until the moment
that the money comes in, if you're in retail, that's the advantage
on your own retail. When customers buy something
from a retail shop, they cannot go out of the retail shop with
having, having paid. So this reduces the
cash conversion cycle. If you are in B2B, for example, and you're selling
consulting services between the moment you have to pay maybe your people on payroll until the moment
you get your money? Well, there's going
to be Tom different sometimes maybe two
to three months. So this is really where different comes between
income and cash flows. And because the income statement takes as well also into account, some non-cash items
like depreciation. Depreciation is what
is, Let's look at. So you have understood the
time difference between cash and business transactions, but also you may have I
given you this through, I'm explaining this
for this example. Let's imagine you're a
limousine service provider. Like UVA black, I have no clue. Something like this.
You have two choices. You have the choice of
when you need an assets to buy the limousine now
or to rent the limousine. Let's start with the renting
urine the limousine, you pay a monthly fee. So that's on the left-hand
side of the slides here. And you're going to have
a certain depending on how much the limousine
we'll be using, you're going to have
a certain amount of revenues that you
can either bill, that you can
potentially directly collect in terms of cash when people get
out of the museum, I would expect it
as luxury service. There is no cash transaction
going to be probably sending invoice to the hotel that takes care of
the VIP guests. It's not the v I peak as
paying directly for it. Let's imagine this. So what you hope is
that let's look at a period of five years. So is that you're going to be renting this limousine
for five years. You have renting contact
with Mercedes, for example. So you know what your costs
will be on a yearly, monthly, weekly basis for this
limousine and you're going to generate a certain
amount of revenues. Let's say driving VIP
customers from point a, from the hotel to the
airport, for example. Okay. They're basically
income and cash. All it's a pretty
close without I mean, there is one which has
a time difference, but there is no aspect of
depreciation and amortization. On the right-hand side, we under scenario
where this asset, the limousine, you do
not want to run it, you want to buy it. As an entrepreneur, you
take that decision. So it goes the following way. If I'm buying, if I'm
the entrepreneur, I'm buying this limousine
from the Mercedes garage, except if they finance me the
limousine which would then be potentially renting
or leasing, etc. But we are on the
right-hand side. I have to immediately
let's imagine pay 100 thousand US dollars to
the Mercedes Benz garage. So I have this outflow of cash. This will, I mean, my bank account will be hit
by this minus 100 thousand. So it's a real cash outflow because I decided to
buy the limousine. On the other hand, income will be diluted
over five years because the useful life of
this tangible asset, which is, in this
case, limousine, will in fact be used
during five-years. Useful life of this
asset is five years. And I got to have an income or revenue or
stream of revenues, revenue stream over
the next five years. So what accounting
rules allow you is when you have this is in fact to depreciate your asset
over its useful life, which means that I can no
longer cashflows them, but on the income statement can actually take
the 100 thousand. That's an assumption. I'm trying to explain
it in either way, you take the 100
thousand and in fact, each year you are can I say virtually incur a
cost of 20 thousand. So you depreciate
the asset value. So in the balance sheet, you're gonna see
from one year to the other that in year one, the value of the cow will be one hundred thousand
and eighty thousand and sixty thousand and forty
thousand and twenty thousand. And then the income same,
you're going to incur depreciation cost of
20 thousand each year. There are some tax reasons
related to it because. Governments tend to and tax administrations to give you incentives when you
decide to invest, you can say remove some taxes
from this versus renting, which will only be
operational expenses. Why investing will be
considered a capital expense? Yeah. Is where you see
the difference is that the income statement
will show minus 20 thousand for every year
for the next five years, while your cashflow in year
one with minus 100 thousand. So you see that in year one, your cashflow says minus 100 and your income
says minus 20. But in year two, year three,
year four, year five. And this one I'm showing
on the right-hand side the cashflow statement. There's going to be
0 cash outflows for the car because you
bought it in your one and you have fully
paid off the car. But on the income same you're
going to have in year 2345 minus 20 K. And you see that at the end of the five years, the U1 minus 100 K cash outflow and then 0 for the
next four years, that's 100 K. And the sum
of the minus 20 K per year over five years at minus 100 K, both
correlate together. It's just that the tax
treatment will be different. Then last but not least, the statements are
linked together so you cannot make up things. And this is what I'm
trying to show you here, is, of course, at the
very end of the day, everything goes back
and flows back to the balance sheet because
the balance sheet is the most important report, document which shows the accumulated wealth
or destruction of wealth of value since the 0 they want creation
of the company. So basically the
income statement, if you're making a profit, this profit will appear. In fact in, let's say the retained earnings of
the balance sheet and making it as simple or
potentially retained losses. So if you started with a capital of 10 million and every year you are having a net income of minus 1 million from the income statement
while you are destroying equity every year by 1 million at the
very end of the day, you may end up without equity or having a negative equity value. The cashflow statement
is the same. You are collecting cash, you are having cash outflows because you need to pay people, suppliers, external consultants, external
accountants, whatever. And even potentially
shareholders. Bank loans that you need, need to pay off your adapt. And you start with a certain cash position at
the beginning of the quarter of the
year and you end up with another cash position. Well, the statement
of cashflows, the balanced position of
cash figures as well. In the cash and cash equivalent
in the balance sheet. The income result sits in the retained earnings,
retained losses. And I mean, if of course I mean, if it is decided to not redistributes
through returned to shareholders paying off debt. But if the money that has
been earned is just kept, you will increase the equity, the book value of the company, and the balance of
the bank accounts, of the money bank account
that you have will sit in the balance sheet as cash
and cash equivalents. I'm just showing you
here the example is that in the Mercedes Benz. So balance sheet income
statement, cash flow statement. You see that the
figures are linked together and in the
Kellogg statement, it's exactly the same. So you have the cash
and position sits in the balance sheet in
the current asset as cash and cash equivalents. And then the net income
and what is remaining. Then, depending on the
distribution decision by the board of directors,
by the shareholders, may end up in the
retained earnings if not cashed out to the shareholders or to the credit told us before. But that would have an
impact on the cash position. So then the cash position
would in fact be smaller. Alright, I got to stop here because it's not the purpose of, this is not the purpose of
being an accounting course. You're going to have
an accountant for you. But I think that the
most important things that you need to be
aware when you look at the financial
statements are what major financial statements
exist in terms of reporting, that they have to follow
a the IFRS US gap. If you're a listed company and if you're not listed company, it's going to be the
local accounting standard can be local gap, but it can also be IFRS. Because some, let's say jurisdictions do not want
to reinvent the wheel. And they say, Well, my
local accounting principles are in fact IFRS, which makes things easy to
be very honest as well. So then you have,
we've discussed balance sheet income statement,
the cashflow statement. Remember the difference, the timing difference that
balance sheet looks at accumulated wealth
or losses from the 0 they want
started the company. Income statement,
cashflow statement look at a certain
period of time. The difference between
income and cash flow. There are basically
two differences. The first one is there is
a timing difference in cash collection
between recognizing revenue versus or
incurring a cost versus when you have to spend the money or when you
collect the money. The second one is on assets, on tangible assets, for example, but it works for
intangible assets as well, is that the income
statement reflects the precision amortization
where the cashflow does not. Try to explain this to you. I hope in an easy way through
a tangible asset where the company that provides luxury VIP services buys the
car versus runs the car. Remember at the very
end of the day, income statement and
cashflow statement always reconsider, re
correlate together. They have to correlate together, reconcile on the amount of time where the
asset was depreciated, for example, otherwise,
somebody is cooking the books. We're wrapping up here
IN last but not least, that of course, that the three reports are
linked together. So you're going to see
in the balance sheet, the end position. So the end balance
of the bank accounts and potentially if
profits are not distributed to pay off
debt or to pay back shareholders is going
to be accumulated in the retained earnings section of the equity of
the balance sheet. But the three documents
are linked together. They have to correlate together, otherwise, it doesn't work. So with that, we're
going to wrap up here this lecture about
financial statements. Again, it's not the
purpose of this going deep into
accounting things, but really just giving you a
sense of as an entrepreneur, what are things that
you need to know on, on, let's say,
treatment of let's say the financials depending on if you're looking
at the balance sheet, income statement,
cash flow statement, and I think at least that's the minimum that you need
to note for their eyes. You're going to
have a specialized accountants that
will support you. In the next section, we're
going to be discussing the main accounting and
auditing principles, which are important as well. Then we're gonna go
into company valuation. Alright, thank you. Talk to you in the next lecture.
19. Main accounting & auditing principles: Alright, next lecture and printers and investors
are going to be discussing the main accounting and
auditing principles. Because remember I said
in the very beginning, why does corporate finance
deserve a specific chapter? Because at the very
end of the day, you are accountable and I'm accountable if you
are the owner, shareholder, or director sitting at the board of a company, There's legal responsibility
that comes with it. So I think it's important
that you understand the main elements
also when looking. So first of all,
understanding How to, what does it mean
to create value for shareholders or
the cost of capital? Understanding the major and
the main financial reports, financial statements, and the differences in terms of treatment
between the three. That's what we did in
the previous lecture. Now looking as well because there are
certain one in time. Remember we have this ideation
lounge, growth, maturity. When the company will grow, you're gonna be exposed to statutory auditors are going
to be discussing this now, so you can adjust, let's say, half simplified
financial reports that are not overlooked
by an excitatory auditor. What do we need to have
an external auditor that challenges and looks
at what your accountant, if it has an internal
personnel external service is doing and making sure that the financial
statements are correct. That's the responsibility
of the external auditor as well because there
is a legal liability. Because you are in fact, I having an economic activity and the ministry
is asking, well, give it after a certain size, I need to have a
certain level of assurance guarantees
how the company is run. So I am obliging
through law to have a statutory auditor audit
the books of the company, starting or certain threshold
of size of company. This week we're going to be
discussing very quickly here. So what are the expectations
when you look at financial reports before we go into auditing and
statutory audit, is that basically
the responsibility of you as the owner,
as the entrepreneur, but also of the accountant, is there are a couple of
attributes principles that have to be respected when you present
financial statements. So we're going to start
with the first two, which is basically
a fair presentation and also going concern. Fair presentation is what? It has to show. A faithful Presentation of
everything that is going on in your company from a
financial perspective and any other events
and conditions. So remember we said that financial statements
are not perfect. They are already
a simplification of what is going
on in the company, but still the expectation on the presentation of
financial statements, they have to represent
the truth as much as possible and that's your
responsibility and that's the responsibility of
your accountant as well. Then going concern normally except if you are in
financial distress. But you always prepare the financial statements
on a going concern basis, which means that do not
have the intention to sell, to liquidate the company, to seize the business
of the company. So this is what we call
the going concern basis. We're going to see this
term again coming up. When you look at
valuation of companies, you can value a company
at its liquidation value. But normally people
do the valuation at a going concern or on
a going concern basis, which means that a company may it doesn't mean
ongoing concern. The company is profitable, but at least you consider that the company
will continue to operate and potentially
there's going to be new capital coming in
by the shareholders, by, through a bank loan, etc. So that's what really
going concern means. Another thing that
is important on the affair of presentation
is how you value assets. And there are two ways
of valuing assets. You can value them
at historical cost, but also you can value them
at its current fair value. And this is the
case. Imagine you are an investment holding. Your business is
to take money from your customers and invest that money into the
stock exchange. And the written
that is generated, you're going to take some
fees of that that will pay your operations and the rest is written for your customers. How do you value the assets that you have just invested
into the stock exchange? Because the Stock Exchange
is going up and down. That typically
we're going to use a current valuation scheme
and other historical cost. What we typically see in
balance sheet being put as hissed at historical cost, not at S, but at
historical cost. For example, land, land will not be
depreciated over time, but it will also not be valued
at its current valuation. It will be carried at cost
in the balance sheet. That's the kinda thing that
you need to be aware of. That the valuation of assets, there are various
ways of doing it. A stock inventory, how
do you value that? Is it first in, first out, because maybe the prices of the goods and the materials
are changing over time. How do you deal with that? So I mean, there are
methods for that. I'm just telling you that
do not be fooled that assets have different
ways of being measured. A very important thing. We already touched
upon it when we were discussing the income
statement versus cashflow statement and
the differences in treatment between how
you recognize revenue, how you recognize costs, versus how you recognize a cash outflow for an
asset that has life, for a useful life of five years that
you're going to be depreciating over five years. So basically they're also
two accounting methods. And normally, I mean, with the exception of
the cashflow statement, most of the companies
do accrual accounting. And i've, I mean, we're going to discuss scandals later on, a couple of minutes. I have been in most
of the companies they prepare the books on through the accrual
accounting method. What does accrual
accounting mean is that when you
record the revenue, first of all, you are allowed
to record the revenue because the expenses
have been incurred. What you cannot do is, and we're not speaking
about cash collections here are cash outflow. Cash payments is really here. If you are, if you have given the final product
to your customer, you recognize that as revenue, but you need also then
to incur the cost for producing that
product that you just sold at the same moment in time, in the same period
to make it simple. So this is where you need to be. Let's say attentive that. And obviously this is where people and I've seen this
in startups as well. They tried to make things look
better as they really are, because they record much more revenue that
they would not be allowed to recognize and
they do not show the costs. That would be even considered as a
off-balance sheet item. And I hate off-balance
sheet items. So to make it simple, is accrual accounting is you record and it flows
also with a cost. So both together. And it does not take
into account if you have collected or
spend the cash. That's not the purpose
of accrual accounting. So you can recognize revenue even though your customer
has not paid you. You can recognize the cost of a supply even though you have
not paid your supplier yet. That's accrual accounting,
cash accounting. Know, that's probably
not easy for you. Well, it's the other way round. You incur a cash inflow. When the customer has paid you, paid your invoice, you incur a cash outflow when
you pay your supplier. So those are two different
ways to accounting methods. So normally, if you look
at financial reports, they are all done following the accrual accounting methods. And this is why a
lot of companies, they do not have a
cashflow statement. But I'm always asking
him because I'd like to see the
difference between the accrual accounting that is shown in the income
statement versus the cash accounting which is shown in the cashflow statement. Because at the very
end of the day, both have to correlate together. And if you would only have the Income Statement
of Work potentially, they can show you
things that you would feel that they are better. Where the cashflow statement, if you would have that
you would see but gas, we have this trunk so
much cash every year. So that's why I like to have the three balance
sheet income statement and cashflow statements. Then as well. In the financial statements, there is a matter of
frequency of reporting. I mean, if you're
a young startup, you're not exposed to, let's say a sanitary audits. I mean, in my opinion, for external purposes, it will probably be enough
to report annually. Maybe internally,
you want to see an income statement prepared by your accountant on
a quarterly basis, very probably on a cashflow
statement as well. Larger companies
that are listed on stock exchanges and
they are exposed, first of all to International
Accounting Standards, IFRS for the whole
world and US GAAP, if you're listed on
US stock exchanges like New York Stock
Exchange, nasdaq. But on top of that
the regulators, so there are, if I take
the example of the US, you have a new organization
that is government owned, which is called the Securities
and Exchange Commission. They have laid down a set
amount of rules where, because it's a matter of external investors
trusting the US market, this is how the
money, money markets, let's say markets
work in general. Is that the SEC has said, Well, if you're listed on a US
or US stock exchange, you have to comply
to once per quarter, you have to report through
a ten cure report, the company performance with all the financial
statements, etc. We allow you that the ten
q reports is unaudited. So you will not have an external auditory viewing
it at least once per year. You have as US listed company
to provide a ten K report. That's the annual report. And it has to be audited by an external auditor
and it has to include the auditor's opinion. So there are some
terms of reporting, There are some obligations
if you're listed on the stock exchange, if there are material
unscheduled events happening, you need to report them
through an eight K report. If there are changes in
beneficial owners, for example, changes in directors, all
that has to be reported. So obviously, the
bigger the company, the higher the
regulatory obligations, the smaller the company, the smaller the reporting
obligations are. So probably, I said if
you're a young startup, you're going to local gap. If it is not IFRS. And with local gap, except if you're in
the US, you've got to follow US GAAP probably as well, but it will be a simplified
version of the balance sheet, the income statement,
the cashflow statement, because that exist as well. And you mean you do not have external shell
and so you're not obliged to report
all of things. And at least probably
once per year you need to publish their
financial statements. And we're gonna be
discussing when statutory auditors come in. Another element that
is important as well. And you have to be
aware of this as an entrepreneur is, I mean, you have to have consistency on how you
present your figures. You can not from one year to the other change the way
how you treat revenue, for example, how you calculate
the value of your assets. Except if there would
be an international on external change to the standards
that happens with IFRS, for example, with US GAAP. But you have to have
consistency and if you do changes in your accounting
treatment of things, where you have
them to report it. And again, you are
allowed to do changes in how you treat
revenues, for example. Of course, the accountant
has to agree on this. And then if you have
decided to change it once, you kinda the after changing bag because in fact you said
no, it was not a K. In fact, I prefer
the previous method because it was showing better results that don't work like this and you're
not allowed to do this. This is where you as an
entrepreneur start to become liable because
it will tell you, well, for me, you're
not allowed to do this. But at the very end of the day, it's your call as
owner of the company, if you are the entrepreneur
or me to say no, I want this treatment to be
accounted for like this. So be, be attentive to this. And also another important principle that I really want to highlight is the
last one here on this slide is the
prudence principle. So I'm always saying companies, It's not a beauty contest. And I always said to
my senior managers, if I were sitting at
the board of directors, is I don't want figures to
be made up to make me happy. I want to of course, to have the real figures. And that's why when companies
I'm sitting in big, we're going to have external
auditors confirming to me as an independent director that the figures are correct that are being served by the
CFO and by management. But what I always want to have and that's a
general principle that you have to
follow as entrepreneur as well when you look at
financial statements, and I think it even goes
beyond financial statements, we're coming back to
culture and values is being prudent and represent, maybe represent less revenue versus taking too much risk
and recognizing revenue. And of course,
there's gonna be some accounting treatments
related to that, but do not overestimate things. I think it's really
important that you are conservative when you are recording things so that you
ask your accountant to be conservative when
accounting for things. It is on the income
statements side of things. So income versus
outflows as well. Through That's because
at the very end of the day it's about
making money, right? We're not speaking
philanthropy here. We are speaking about investors or put your
money into your company, or you put your own money into your company to
generate profits, to become more wealthy and
have fun and solve problems. But when you have and again, after the lounge
growth as you're going to have people
working from you and those people and you want to motivate them through
giving them incentives. Incentives, create risks. And, and always remember
that the purpose of a company is to create long-term value for
the shareholder. It's not short-term
or long-term value. Normally a shallow
should behave like this. And so what happened
is that when you have, this happens very often
for very big corporations. When you remember when we were discussing
microbiota, competitive, we love strategy that KPIs and the balanced
scorecard we were discussing when KPIs becomes a strategy and not just the
consequence of strategy. Where basically people are
making whatever is possible, and sometimes things
that are borderline or even potentially
non-compliant, just because they're gonna
get an incentive on it, because they need
to hit the KPI. And this is where you're going to damage the reputation
of the company. You're going to harm the company as well
as the shareholders. And for that reason, we were discussing Wells Fargo. Remember that, let's say the growth targets of
Wells Fargo and that the management was pushing down the throat of the employees and the whole management chain
became the strategy. And people who are even
forging signatures just to hit the incentives and hit the metrics to receive
the incentives. This is where in fact, because everything
is a matter of trust also in financial markets. Is where government sets, okay, but wait a second. We know that there is a risk because the bigger
the organization, the higher the probability that people will cook the books. Try to achieve the incentives by maybe doing things that are borderline in
order to hit the targets. So what we need to do, because specifically for
publicly listed companies, when the external
investors that are not, let's say an external investor is a shareholder of the company in order to protect them
and to reduce the risk. And also to protect external creditors like
banks, governments, and most, I think most emerging
developed countries have requested through law. This is where Logan
becomes important. There are some
audit requirements, so that's there is an external third party which is called the
statutory auditor. That's doesn't reports, that is public about how the
statutory auditor feels about the company. The company is
well-managed and if the financial are being
presented, correct or not. So why do we call that
the statutory auditor? And before we go
into that, sorry, one thing that is
important also to mention here is that I said that when you have started your company
as an entrepreneur, you don't need an external
statutory auditor depending on the
country you're in. You can self report
your financial figures. Are having an accountant that prepares the figures for you. At the very end of the day, the statutory auditor doesn't change anything because
you are liable. If you have if you don't
have a salutary to audit or if you have or don't have an accountant working for you. So you can self-report. But what the government said is, after certain size of company, of balance sheet, of income, of number of employees. Basically, I'm pushing and I
know it as the government. I know it's a cost that
companies will incur. But given a certain
size of balance sheet of income or employees, they will have to fulfill. And to pay an external
auditor a couple of thousands of euros and profits in the ten to
20 to 30 thousand, at least for early-stage
companies that are, that have passed this threshold, they will have to pay this external statutory
auditor for providing an external audit opinion about the financial statements and how the company is being managed. That's the role of the
statutory auditor. Not everybody can become statutory auditor when
you have probably heard about the big four editor or editors and Young
KPMG Deloitte, PwC. In the past, we had
Arthur Andersen, we're going to be discussing
scandals later on. But they have to certify, to their best knowledge the financial statements
of the companies, but also of public entities
like the government. Government is also themselves are exposed to Secretary
audit as well, which makes sense because
it's public money. We are as taxpayers
and citizens, the shareholders kind
of the government. That's why we vote for or against government,
governments as well. And on top of certifying
the financial statements, the statutory auditor has also expressed an opinion
and this is what we're gonna be discussing it
because you need also as an entrepreneur to understand a little
bit of vocabulary around audit opinions. And the idea is really
of improving the trust and the confidence of
external investors or other stakeholders of how
a company is being run. Alright, so if you look
on the right hand sides, I'm taking the example
of Luxembourg. If you have a balance sheet of more than four million,
four million euros, or you have an income that is beyond eight
dot 8 million and you have more than 50 employees doing a self-reporting
of your financials, or maybe having an
accountant who creates the financials for you and you publish them is not good enough. You will have to pay
an external auditor. Well, it's clear that
if let's imagine an assumption and yearly audits, external audit costs you
let's say €30 thousand. If you have a net total
of eight dot 8 million, you will probably
be able to afford the cost of incurring
a statutory audit. It's clear that if your company has 50 thousand of revenue, you cannot incur a
cost of 30 thousand for an externalist
statutory audit, that's just not possible. So I hope that you
see the graduation between a company
that has that exists, that has been
incorporated and has launched that does not have the money to pay for
statutory audit. While there It's
basically self-reporting. Having an accountant
that does it for you, maybe you incur a
thousand Euros per year. Of course, you need
to calculate this in. But at the very end
of the liability does not change if you do
self-reporting our financials, there is an external
audit of your financials. And if you're even
a listed company at the very end of the day, you are responsible for that and also
legally responsible. So keep that in mind.
It does not change. One of the things I wanted
to share with you as well. Just guessing at the
typical external audit is performed by the
statutory auditor, the recommendation I'm
always giving well, there are two things that
you need to be attentive to. The first one is that you do not end up in conflict
of interests. It means that your
statutory auditor. So if you would have
passed the launch phase, your new growth phase, where you have passed
those thresholds that was shown on
the previous slide. Like for that 4
million balance sheet, 88 minute increments, 50
employees and Luxembourg, that's the statutory auditor
because you like them, is doing none of advisory. And this creates a
conflict of interests. If now the statutory auditor, they shall not provide advisory
are very, very minimal. And also my
recommendation is it's not good to change the
statutory auditor every year. This is what I'm
showing you with you as my experience as
independent board director, but I like to have external auditors be replaced
every four to six years. Why? If you change
them too early, what will happen is that they will not be able to
go into the depth in order to understand the organization
because of first year, yes, they are professionals, but also they are
limited in time. And also they do not know exactly the company in
year two, year three, then we're going to go
deep because they already have learned in year one
how the company works. What are the things that
they need to be attentive about in revenue recognition in, I have no clue in
valuation of assets, in cash management,
those kind of things. On the risks that are
there, for example, on the accounts receivable, at how much of them are really receivable and how much of
them are fake, for example. But after, in my opinion, five to six years, they become so much
in the comfort zone and management so good
that then in my opinion, they are no longer able
to fulfill the role of being independent and providing to me as an
independent director. And I'm representing
the shareholders a true it's a
perspective on things. So I like to change
the statutory, so the external
statutory auditor every half decade, more or less, that's a recommendation
I'm giving you as an entrepreneur that you build up this knowledge as well. And also when companies
become bigger, very often, of course, the external
statutory auditor will come with an
opinion report. And very often the
board of directors, if it's a bigger
board of directors, they have a subset of
the board of directors, which is the audit committee. Board of directors have
let's say the full board. And when incisional taken, there is a majority, sometimes two-thirds, and
have to vote in favor of a decision on a
specific matters. You typically see three
kinds of committees. You have an audit and
finance committee, you have a remuneration
committee for senior management. Then sometimes you have
a strategy committee or sometimes you have a compliance committee that is sometimes mix
up with the audit, but that's the kind of
committees that you see that are a subset of
the board of directors. And so normally the
external audits, but also the internal audit, if that function exists
in your organization. They technically reporting to the CEO, operationally speaking, but they really report for independence reasons into
the board of directors. Myself, from my experience, I had I have requests to change an organizational chart
of one of the companies. I've been sitting
at the board of directors because
they were showing that the internal audit and external audit was
reporting to the CEO. And I said, no, this
cannot be guys. And external statutory auditor and even the internal
audit function can only report for independence reasons to
the board of directors. And or if an audit
committee exist, then to the audit committee, which is only basically a subset of the
board of directors, but not to the CEO. The CEO can only operationally manage the internal
audit as an example. And typically, what happens is that this excellent
statutory auditor will then create a provide an opinion report that is being reviewed by
the audit committee. And let's don't be fooled. There's going to be
always conversations. And this is from my experience, how I always deal with Axon
and statutory auditors. I have a very specific process, so let's imagine
that fiscal year. So between January and December, I always ask because
typically you need to provide to publish the financial reports
of the fiscal year, let's say 2021 in
April, May 2022. But I always do is I ask November of the ongoing
fiscal year that is close to an end to have a
kickoff meeting with the external
statutory auditor and potentially with internal
audit if that exists, then we agree on the process. What are the big milestones that they will report back
to the audit committee, the draft reports so that
we are ready to recommend to the full board the final financial
statements report by, let's say, April, May timeline, depending on the
legal obligations and legal timeline
obligations that you have and having then also a meeting with
the external auditor. Well, they present things
to the audit committee. For example, things. I'm just showing you my
experience that I typically ask. Also as well, the
external auditors, I want to make sure
that they have reviewed the bank accounts, that they have received from the external bank of confirmation
on the bank balances, for example, that those figures are not forged by the CFO. I'm also asking
the axon auditor, they confirm to me
that they have checked the list of authorized signature is on the bank accounts
and those kind of things. And this is where I'm asking the companies, I'm
setting up the boat. They are bigger. They do have this external statutory audit, but it's a good
practice for you as well as an entrepreneur if
you have a smaller company, while making sure that
caches correctly run, you have a document
comes from the bank. If you have an
accountant that really shows what the company
is telling you, this is the amount of
cash that you have, that this is also
confirmed by the bank. And also he's authorized
on the bank account, for example, of your company. I mean, this is
common sense, right? But a lot of people do not look into those
kind of things. This is where
experience actually, of course comes in off those
independent directors. Then when we discuss
about the opinion. So I hope that you understood the process when we discussed
about the opinion is what kind of opinion may in fact come out of the
statutory audit. Well, basically, I'm trying
to show this visually to you. If you have an unqualified
opinion which is like, okay, everything is green,
nothing to say, nothing material to say. You may have unqualified
opinions like, yeah, maybe there is
something that we as external statutory
auditor and we need to report and they are allowed. Again, also very
important and this is also in the way
how I behave with external and statutory
auditors when they publish the draft report to the audit committee or to
you as an entrepreneur, if you are exposed to an
external statutory auditor because you pass those
thresholds of size of company. While you may disagree with maybe one or the
other statements of the external
statutory auditor. And that's part of
the conversation with the statutory auditor. Maybe that's some words
that maybe one other thing that you want to have
adapted and that's fine. That's part of the conversation with the statutory auditor. But the one thing that
you are not allowed to do is to force them
to change something. Because, I mean, from a
principle or perspective, that's not the purpose. They are, they shall
be independent, right? So you can ask them maybe
this kind of wording, would you be agreeing on
adapting it for this reason, for that reason or maybe what
you put here is not correct because this and that reason and if they would be
willing to change, but they're allowed to say, No, I'm not willing to change, then you cannot do
anything about it, even though you are paying them. They are supposed
to be independent. That's it. So if they have qualified, are making a disclaimer on adverse opinion while you
will have to live with it because that's the role of the external statutory auditor because they are mandated
by the government through the law that
given a certain size of company they have or you have, you are obliged to publish financial statement
report that has been where there
is an opinion that carries an opinion of an
external statutory auditor, even though you are
paying for them. It is as it is. And this is what
governments are trying to do to keep a certain level of trust in the market and the financial
markets to investors, to stake holders In,
in their economy. This is how it works. I'm taking the
example of Kellogg's, where you sit here
in the example in the blue frame
where you see that, for example, the auditor, I don't remember if it was KPMG, doesn't matter who it was. The internal audit or how
does an opinion look like? They say it's opinion on the financial statements
and internal control over financial reporting. They say in our opinion, the consolidated
financial statements referred to above presents fairly in all material respects the financial position of the
company as of January 2021, et cetera, blah, blah, blah. So you basically see that here. They probably have no problem on the opinion that
they're presenting. And of course, you as an
entrepreneur, as a CEO, as a board of directors, that's what you want. You want. And you're looking for
an unqualified opinion that there is in fact, nothing to report by the external auditors to
the external stakeholders. And this is where
sometimes what can happen is that nonetheless, what I was just commenting
couple of minutes ago that management pushes the
external auditor because as they are paying them and
even potentially they are giving them a lot of
advisory services that they should not give. Look at the Sarbanes
Oxley related regulation where you may end up in things. Not correctly
handled and this is where taking one step back
outside of the process, why we have external
statutory auditors when they come up, what kind of opinion they
come up with is like, even though there is a clear row that is expected
from statutory auditors. And you remember
that I said that financial statements
are not precise. There are always
a simplification, a representation of the
truth of the company, because it is like this. You just looking at liquids, marketable securities mean the market value
changes every day. So how do you value that assets? But okay, no longer
coming back on that. Despite having statutory
auditors and laws, etc, we always end up
regularly in scandals. The latest, biggest one was
why are caught in Germany? Just have a look and
Google wire card. But there was Lehman Brothers, was Enron, MCI, WorldCom. And those are all big companies. And I've just extracted from Wikipedia the
accounting scandals. That happens. Sorry to say, but
we have one that is every year on a big company. So imagine how this works
for smaller companies and all of the statutory
auditors are impacted by this. I don't want a finger
point on one or the other, but basically all
have just a catalyst. The catalyst there is
Ernst and Young KPMG, PWC involved in it. Deloitte has been involved. Smaller ones, more
regional ones. So again, I mean, I do like external
statutory auditors and I like to be
respectful of them, and I'm very clear about what I'm expecting from
them when we have this kickoff meeting on
a yearly basis before the external audit starts. And also, I'm extremely
clear about to my management that I
don't want to have any conflict of interest
with the statutory auditors. So one of the
things, for example, if I asked my management
as well before meeting the statutory auditors for the draft financial
report is like, can you extract from the accounting system how
much advisory services we have paid last year to the
external statutory auditor. And I hope that the figure
is extremely, extremely low. If not 0. If the figure is high or
higher than what we are paying the excellent
statutory auditor for executing the external
statutory audit. I going to have a
conversation with management about
how can this be, how can our external auditor be independent if we're
giving them more money for consulting services
versus we are paying them. My shareholder is basically asking me as an independent
director sitting in the audit committees to have an independent review of
what management is doing. I cannot do this if there
is a conflict of interest because we are paying them
so much on consultancy fees. So that's the kind of
thing that you need, need to be attentive about on
how really how this works. With that, again, just
summarizing here. I mean, we have seen
a couple of things in this chapter just to wrap up here before we
wrap up, I mean, we explained or I tried
to explain to you, what are the main principles, how you report on
your financials. We discussed power presentation
going concern prudence. We discussed about
accounting methods like accrual versus cash. We discussed about things like, what are the frequency
of reporting that you're obliged to report
as an entrepreneur, what it depends on the size of the company and every
country is different. You saw this through this yellow table when
I was showing you here at which moment in time
statutory audit kicks in. If you're a small company
just launched you. I mean, you have to deal with with a lot of other things
and now excitatory audit, but given a certain size or government says
Hold on a second, I need to guarantee Trust. And as you are now having
more substance as a company, I obliged you to execute
a statutory audit. And this, of course, is true, even more true
for listed companies. Then again, remember that an excellent statutory audit is not a guarantee by itself. Remember the independence
that you should expect, that you shall expect as an entrepreneur if you
are the shareholder or the owner of the company
from the external audits. And so, but again, always keep in mind that
financial statements are never precise. It's always a simplification
of the truth of representation of the financials and the operations
of the company. And also remember,
very important, we were speaking about
the independence of the axon auditor, so they shall report into
the audit committee. But also, if you have
a chance to grow your company so big that
you have an internal audit. But internal audits shall report into the Board of
Directors, operationally, may report into the CEO, but you need to provide and to guarantee independence
of those people. But you as a the audit
committee about other writers, you need to give the internal
audit the means as well. That's also part of your
role as an entrepreneur. So let me wrap up here. I hope that you understood why I wanted to bring
you, that you get this, Let's say first set of principles when you will have to deal with
financial statements, when you will have to deal with accounting and
auditing practices. I hope I was able to share
my experience with you. In the next lecture we're
gonna be discussing about company valuation because
at the very end of the day, you need to know the fundamentals
on financial statements because of capital accounting,
auditing principles. But as an entrepreneur,
what you want to create is a value for your shareholders
except, except know. But potentially you are the shareholder because you are the owner of the
company as well. And maybe you need fresh capital or you want to bring
in a new shareholders.
20. Company Valuation & Equity dilution: Welcome back entrepreneurs
and investors. We're still in
chapter number four about corporate
finance fundamentals. And now we're gonna go into a very important matter which is valuing and the
valuation of companies. Why is this important? And of course, they're
gonna be elaborating this in this lecture is that there are two
ways of looking at it. If you are on the buyer side, that you want to raise
capital as an entrepreneur or from somebody who potentially
has money available, they're gonna look
from a buyer side what your company is worth. And if you're on
the seller side, meaning you as the entrepreneur, you will have to develop an opinion what the company is worth versus the amount of, let's say, of equity
that you want to sell. So both things are
pretty important. And a core aspects specifically for
entrepreneurs related to corporate finance
fundamentals is really this part of
company valuation. So I already introduced as
what the moat around who is a professor of
finance and he's considered as the
Dean of valuation. He's working at the
Stern School of Business at the New York University, and he always sets, knowing what an asset is worth
is really a prerequisite, is a very good
foundation in order to take this
intelligent decisions. Of course, by discussing here about intelligent
investment decisions. So the AG devaluation is
basically trying to determine, reasonably determine
what an asset is worth. An asset can be
accompany an asset can be a part of the balance
sheet of a company. It can be tangible asset
occur or supply chain. It can be an
intangible asset like a trademark, like a copyright. So really the intention
and the objective of valuation is either an
inflammation purpose. So you have your
financial analyst, you want to express an
opinion about that company, what the company is worth. So that's one reason why
people do valuation. They are external
to the company. They just want to provide
that information. They may sell the inflammation as well and monetize on devaluation that they
have been doing. There is also the objective of variation can be related
to a transaction purpose. So that's really linked if you're the buyer
or seller side and you see it now here what I was saying in the introduction, that depending if
you are willing to spend your money
and buy an asset, or if you're on the selling
side and you want to sell your company part
of the company's assets. There is a transaction
purpose behind it. And obviously, when you're
on the buyer's side, you will try to buy as
cheap as possible and you're going to try
to find all types of, let's say, factual arguments
to avoid overpaying. And when you're on
the seller side, specifically you as
an entrepreneur, you're giving away to equity because you want to bring in, in this series a
new investor where you will try to make
up the figures, but you will try to sell as
high as possible and to show the best possible figures to potential external
buyers because you are the seller and you, what you absolutely need to avoid is understanding
your company, of course, are part
of your company. The typical evaluation mistakes, they come from where in fact, we're gonna be
discussing what type of valuation methods to Xist. And of course, they
will depend on where you are in terms of
maturity of the company. So typically is when
you value a company, you're going to probably look at the future hope of cash inflows, the future hope of
revenue streams, of profitability,
but you do not, do not have a crystal ball. I mean, nobody could have
predicted COVID for example. So there is some, let's say, there are a lot of sources
of valuation errors because you do not control
macroeconomic environment. You cannot predict this one. Just read the Peter
Lynch or I mean, I think that you'll find
it on YouTube as well, the patella and
video, New York 1994. He was speaking at the
National Press Club. And it was mentioning that if the Fed and they have a
lot of calculation power, they have a lot of analysts. If they only know three
to six months in advance, how interest rates
will look like, because there are so
many factors from a macroeconomic perspective
that are evolving over time. Now, we had, were
coming out of COVID. We have now war in Ukraine, disruption on the supply chains. So there is a lot of uncertainty and actually this uncertainty has already on the
cost of capital is bringing in a certain
amount of uncertainties. And obviously, you
cannot predict 30 years in advance what your
earnings will look like. So there is some, let's say, estimations and guesswork
that has to be done. Remember as well,
if you're doing evaluation based on
financial statements, I said here maybe my my term I'm using that
financial statements are wrong is maybe
a little bit tough, but basically
financial statements, if they would be wrong, what I mean here, there
are two things to fold. The first thing if financial
statements are wrong, well, that creates a
valuation mistake. But as well, there are maybe some evaluation of assets inside the balance
sheet that are, let's say they cannot
be correctly estimated. So that will also create
valuation mistakes or errors. Also one thing in
terms of vocabulary, There's difference between
financial analysis and financial evaluation. Sometimes people tend
to mix up things. Financial evaluation
is really weighing what the company or
the asset is worth. That's it. Financial analysis is really looking at the
performance of the company. That's not what
we're looking here. We're not looking at liquidity, profitability, solvency ratios. I mean, there are specific
courses for that, but financial analysis
complements the valuation. But the valuation is really
being able to determine if I would have the money to buy that company or that asset. What's the asset worth? This way, I'm always saying that valuation is an art because art is an expression application of human creative skills
and imagination. Because it's not a
perfect science, you cannot do a perfect
violation of a company. There's gonna be a lot of variables in it and
guesswork involved in doing evaluation of
an asset or a company specifically when those are
larger mature companies. So it will not go,
just as a reminder, before we go into the various valuation methods that normally the company's value comes from the long-term sustained
growth in revenues, but more specifically
in profits. And this is measured by
return on invested capital. Remember, we had a conversation about return on
invested capital versus written on equity and return on invested capital versus
cost of capital. And how your company, if you're trying
to sell a state of your company and you
are looking for buyers, are willing maybe to buy 20
per cent of your company. How your company competes with other companies for the
same amount of money from that investor at potential than investor has other
investment vehicles like real estate bank savings account, long-term
treasury yields. So keep that in mind and keep in mind that as we already said, that the act of valuation and the assets carry a certain
level of uncertainty. So it's not something that
you can be 100% precise. So coming back now
to first of all, and we're going to practice
out to practice exercises in this lecture about one of the categories of evaluation, basically, there are two main
categories of alteration. It's the absolute valuation
with asset-based valuation and going concern valuation
and relative valuation. The one that I use
most and I've been teaching this now for
a couple of years, is really absolute valuation. Because it's one that
I tend to prefer, because it allows me to be
able to determine versus the price that the
market or the seller is offering me what I estimate
to be the appropriate price. You can. So absolutely,
evolution has two sub-categories is acid-base variation
to make it simple, is like balance sheets
based valuation. So we're looking at the assets
of the company and then determining what is
the company worth. In fact, the disadvantage of just looking at
the balance sheet, and I'm always
seeing it like this. And I think it's Warren Buffett. I learned this from Warren
Buffett is that basically you do not buy a company for its
current, a balance sheet. You buy the company for
its current assets, but the profits that those assets will
generate in the future. That's why you are buying a company or a part
of the company. It's not just because
you want to buy it now, the assets that would only be in the case of
liquidation scenario, but that's a very specific
asset-based valuation method in case the company
would have to liquidate, which is a country of
growing concerns and going concern
valuation means that basically you're not looking
at the balance sheet, but you're looking at, you
consider that the company will continue to operate in
the future forever. And you are estimating on the, let's say, on the cash inflows, on the future earnings,
on future income, what the company is, what it would be the
going concern variations. What is here very important
on us than is really that asset-based
valuation is you do the valuation based on the
assets of the balance sheet. That's it. Going concern valuation is you do the valuation
of the company on the future streams of
cash and revenues or income. That's the going
concern and this forever what the asset
based valuation, so the balance sheet based
valuation is lacking, is it doesn't take
into account what the company will
generate in terms of profit in the future. And that's why most people, if there is one method of valuation that
people know it and we're going to be
practicing this is the discounted cashflow
as they call it the DCF, which is a going
concern evaluation. And they look at this
period of time forever, and they evaluate the
company based on that, then you have
relative valuation. That's really, you're
calculating ratios. And we're going to
discuss later on when I will show you what
kind of ratios exist. That's a very fast way of valuing a company
and benchmarking that company with other
companies in the same geography, in the same industry. So it's really more
used as a quick test, but it will not tell you
what the company is worth. It will only tell
you what the company is worth compared to. Let's say, the market
price that you get and compare it to
other industries, other benchmarks, other
similar companies. But it's a very quick
and effective way of doing evaluation. But I will address this. So first of all,
absolute valuation. So you have understood. So there are two main categories repeating. This
one is important. There are two main categories, absent variation,
relative variation. In absolute violation, there are two subcategories
which are acid-base. That's the, you look
at the assets in the balance sheet and you value the company based on that. But you're missing
future streams of revenue and income
going concern. As you can tell, the
company will operate forever and you
look into that one. So I have now structured here a little bit further and there's some
granularity to it. You can, the first
way of valuing a company is look at it's
a market capitalisation. How many shares the company has, the company is listed on
a public stock exchange. Of course, this does not
work for private equity. And you multiply the amount of shares by the current
market price, this gives you a valuation. And you have maybe heard over the last couple of years
that, for example, Apple had a wasn't more than a trillion market
capitalisation. One of the things as well
as the book value method. So this is really looking at if that would be
completely paid off, how much remains in terms
of equity and dividing this by the amount of outstanding shares.
It's not the purpose. I mean, here we are in entrepreneurship and
strategic management course. There are specific courses
on company valuation. I have one specifically as well, which really goes very deep
into how to do book value, then there isn't
adjusted asset method. This is typically
interesting when you have assets like land, which are often carried at cost. Or for example, you have an intangible asset
like a trademark, where the company carries it at a certain value, your valuation. But you have external brands, agencies that estimate that the brand value is much
higher so that you can do adjustments of the value or the valuation
of those assets. Predation value. That's very interesting. One is if tomorrow the
company decides to shut down, the speed at which
assets have to be sold will have an impact on the valuation probability
will go down in fact. So the faster you need to sell, the more discount you're
gonna give to a buyer to immediately transform
the asset into cash. That's also a way of looking
at absolute valuation. And sometimes when I invest
into the stock exchange, I specifically
during bear markets, you sometimes have companies
that are really even below the book value and
even sometimes at the liquidation value because
market is super depressed. But again, it's not
necessarily station just to look at book value. Book value is looking very
good that you buy the company, that is maybe a reason to it, but that's not the
purpose of this course. Yeah. Then you have in terms of going concern multiple revenue
and earnings methods, There's chosen multiple. And in this method basically you have a
business appraisers. You have big four companies,
strategic advisory firms. They keep a benchmark of
in this specific industry, what is the typical multiple
on earnings that is being, let's say, used for a
buyout, buying that company. And basically you're using
these multiple as like a benchmark independent of the re-evaluation
of the company. Then you have, we're going to be practicing this cashflow to the firm's free cash
flow to the firm and Free Cash Flow to Equity. And we're looking specifically at free cash flow to the firm, which is called DCF, will not go into the
details of this slide. I just showed it
nonetheless with you. This is an extract of
another course where you see where you find the information in order to do and to execute the various evaluation
absolute valuation methods. I have not discounts, disgusting the dividend
discount model of the Gordon Growth Model and
the total shareholder yield. But that's, I mean, that's
free cash flow to equity. But just be aware there are
many ways of doing valuation. The one that I prefer most is really the
book value methods, or at least the adjusted
book value or asset methods. And really the
discounted cashflow, discounted future earnings. And that's the DCF
and the DFE are the ones that also most of
the people basically use. Not a lot of people
use the other ones, but those two are the most used. Then you have
relative relations. So we have ratios like
price to book value, price to cash flow,
price to earnings, price to sales, enterprise
value to EBITDA, which are the earnings
before interest, taxes, depreciation,
amortization. So sometimes you have. The academic world and
the financial world that find new ratios because
he believed that the ratios are now outdated and they
reinvent something new. The very end of the day, it comes back to the
same relative valuation. The advantage is
that it gives you a ratio and that
ratio is comparable with similar companies in similar sectors or in other markets, those
kind of things. So it's pretty interesting
to look into that as well. I do use relative
valuation as well as very quick test to see
if the company is cheap. The one that I typically use is price-to-book and
price to earnings. But again, it's
not the purpose of this training to discuss this same slide here as the one before an
absolute valuation methods. Where do we find information? Obviously, when you
look at price to book, you're gonna be looking at
the balance sheet because the book value is the equity
value of the company. We look at price to earnings. You're gonna be looking
at the income statement. When you look at
price to cash flow, you're going to look at
the cashflow statement. So you see also how the three
financial statement reports in fact are used to
this valuation methods. And if it is an absolute but also in relative
valuation methods. One of the things
I was mentioning earlier is that depending on where you are in terms
of maturity of the company, that you may have to use
various evaluation methods. So obviously, when the
company is very mature, the company is writing profits. The company has
retained earnings, the company as
positive cashflows, you're gonna be using those typical absolute
valuation methods you're going to be
using going concern. But what about when
you're going if remember this curve,
risk versus return, when you are going up that
curve into the business angel, the world, into the
venture capital world. Well, they're the company. I mean, you will be able to
calculate the book value. The book value will in fact decrease every year
because you're burning more cash and generating
losses versus profits. So you're going to be
using what multiples of, what multiples of revenues maybe you are looking
at benchmarks. So you're going to
ask business or strategic advisory firms to it, even if the company
is losing money, if I would have to sell
part of that company, what do I use to
value the company? Well, they're going to
tell you, these are the multipolar benchmarks. Just guessing, for example, I think was it when Facebook bought
Instagram are now meet. I bought Instagram. I mean, I mean, Mark Zuckerberg put a lot of money and don't remember
exactly the amount of money, but probably there was
a lot of guessing part of that valuation
as well or not, or he did his career
calculations. What happens if Instagram is competing strongly
against Facebook? What will be the
quantitative impact of that? So just keep in mind and I'm
just giving you an extract. How, for example, a key
ally partners, which are, I think they are a
private equity and VC fund to how they look. And this is one example. There are many VC and PE
companies throughout the world. Even myself, I am sitting
in a private equity and venture capital
holding company in Dubai, in the board
of directors? Of course, I have to think depending on what
we are valuing. On the buyer's side, if we're on the seller side, what is the appropriate
method of evaluation? And one of the things
that is important for specifically
for entrepreneurs now is that after half past, so let's take the
assumption that you have passed the ideation
phase, the launch phase, you have funded through friends, family, yourself, the company, or let's even imagine
you're at 100% owner of your company at a
certain point in time, except if you have, let's say deep pockets and you
have unlimited capital and access to capital from yourself. So you can add
biased by your own, your own cash to the company. You're gonna be at a
certain point in time, require fresh money coming in. This is how it works, is like you have the
idea and somebody has the capital and those tools
have to come together. So what will happen is that
if you need fresh capital, you will probably open your
capital to new investors. And in order to do that, what does that mean? Opening or raising new capital? You're gonna be
printing new shares. So let's imagine that
your company has started with 10 thousand shares. You want to give 20 per cent away of equity ownership
to a new investor, you're gonna give
this new investor 20 thousand new share. So the total amount of shares, and we're going to be
practicing this would be 120 thousand, for example. So that's basically the, what we call equity dilution. When you bring in an each round where you bring
in new investors, you're going to dilute the
previous existing equity. Of course, as long as
the value of each share. So basically, as
long as the value of the company grows and grows hopefully exponentially
because there's new capitals will fuel
exponential future growth. There is no concern equity
dilution is totally fine. What is not fine is when you have been a
series a investor, founder and the company with new rounds of investment
continues to dilute, not on its equity, but to dilute its
value per share. That is problematic
and this is where you have what is called
anti-dilution measures, which are basically
good practices where previous investors in fact half and this is often
written in a term sheet. They have specific, let's say
rules and let's say Yeah, rules, requirements to avoid. If there is a series B, C, etc, coming in to avoid too much
dilution of the equity. So too, I mean, it's protection measures
because we know a series a knows that
if all goes well, there's gonna be Sirius
B, Series C, etc. But the series a needs to
defend his or her interests. So if he's, if she
is knowledgeable, they're going to be requesting
from the founders to have some anti-dilution
mechanisms and measures In the term sheets
to sign up as Series a, just to protect them when the future rounds of equity
dilution would happen. But let's practice is
to make it practical. One thing that is
important here, the two sheets that are
going to be sharing here, the one is an equity dilution. Then we're going to
use a full model on discounted future earnings
and discounted cashflow. They are downloadable in the learning platform
so you can buy yourself, play with those. Equity dilution would also
future cashflow valuations. Let's take the
following assumption. You, as an entrepreneur, you have started your company, you have pass this
seed funding angels, a business angel
funding series a, B, C, and D p, or this would be the steps that you foresee for your company. With those steps, and
basically you see that I'm reusing here the S
curve of corporate growth. Basically, not only the revenues and the profits and
the cache will grow, but also the amount of shares
outstanding will grow until you get listed on a
public stock exchange, which is the IPO, initial public offering,
direct public offering. And the amount of
shares can even grow afterwards when the
ROIC is very high. So at the maturity phase. And it's pretty fun because
the curve could go down. If the curve is the curve
of shares outstanding. You have effects
where companies, instead of paying
cash dividends, they buy shares from the market, what is called share buybacks. And by that they
reduce the amount of diluted shares outstanding, which is a very
positive measure for previous investors because of
their stake is increasing, linked to the fact
that the company is buying shares from the market. So let's imagine there
would be thousand shares or a million shares on the
market and the company would buy 100 thousand shares
from the market back. There are no long. They are only now 900
thousand shares outstanding. If you are earning 100
thousand shares before, you had 10% equity. Now you have, in fact more because you have
one hundred thousand, nine hundred thousand
outstanding shares versus before he had 100 thousand
or a million shares. So this is where shy to share buybacks are also interesting. And you need to know
that isn't in fact a reverse dilution
effect on equity. So giving you a
concrete example. So let me explain here the bullet points
and the red frame. So you have here
the various phases I was showing you from
startups hit Angel series, ABC to IPO DPO. So I'm taking the
following assumptions. The founder as one, the company has created
credit company with 100 thousand shares and they
foresee seed Angel series a, B, C, and an IPO
investment rounds. And they have decided
in terms of dilution, that at each step the dilution
would be 15% for seed, 15 per cent use it on the top. 15% on angel investors, 20 per cent on series 800 per cent answer
is B, 25 per cent, and series C and
30% when they go, when they become listed on
a public Stock Exchange. And if you play with the extra sheet only
play with a gray South, the rest is being
calculated automatically. When you look at bullet
point number one, of course, at the moment of
starting up the company, if you are the founder, you're the sole founder. You own 100% of the shares. There are only 100
thousand shares outstanding and you
own 100 thousands. When the seed investor comes in, let's imagine you have
decided to give to the seed investor to create
15 thousand new shares. The total amount of shares
becomes 115 thousand, meaning that you,
as initial founder. Now only own, it is six, which is on the left-hand
side on the bottom, you only owe now 86 096% because you only
own 100 thousand out of 150 thousand shares. And the seed investor, as you have diluted 15%, owns now 1304 per cent, that's the fifteen thousand,
one hundred thousand. And if you get the idea, this works for every, let's say, investment rounds. At angel investors, you
dilute 15% supplemental, this is generating
70,250 new shares. Series a, you dilute 20%, so you add 36 thousand chairs. I mean, I hope that you
understand by that. If you look at on the
red frame on the left, that is with a dot one, but the bottom one, you see how the founders equity is getting diluted over time. So the founder started
at startup with 100 per cent ownership and
each round of dilution, and that's the
principle of dilution. The state of the founders, the founder gets smaller. It is six per cent
seventy-five percent sixty three, 2%, 42%, N32. In this example. The same
for the seed investor. The investor came in at step
number 215 thousand shares. But those 15 thousand chairs, as there is an angel
series a, B, C, and IPO investment
around afterwards, the 13% become folded
eighty-five percent at IPO. But you were telling
me about can you why do people accept this? Because what people wants, obviously by injecting
fresh money, is that the book value of
the company increases. So basically through that, and this is what I'm
showing you here in the red frame on the
right-hand side, which is with a
number two or with with with figure number two. I have simulated through earnings and retained earnings on top of the initial equity, which was ten per share. So it was basically meaning that the company had starting
equity of 1 million. That suddenly the
equity becomes 40. Let's say 40 years
or 40 US dollars per share for 115
thousand shares, €160 or US dollars per share for 132
thousand shares, etc. By that, even though, and you see the counter effect, even though the rounds of supplemental
investment are diluting the percentage of the founders by an increase in
the book value. What is happening is that this is also on the red frame on
the right-hand side, the founders valuation
has grown from 1 million to 250 million
in this example. And despite the fact that
the founder stayed with only 100 thousand shares
from startup to IPO. And if you look at, from
a percentage perspective, that the startup founders
equity percentage, equity stake went from
100% to 3231 per cent. Despite that, the foreigners valuation
has been multiplied by, let's make it simple by 200s. This is because the hope is
that with new fresh money, the earnings are
generating AI increasing the book value of the company
through retained earnings. And by that, in fact, the company increases
its book value in absolute terms and it counter effects the
dilution effect of equity. So maybe pause 1 second, have a review about it. Maybe play with a file
as well and play with the percentages and
maybe with a book value. And you're going to see, I think it's in two slides, are going to show
you what happens if the book value remains constant. So the book value does not
change under stays at ten. This is the same, but I call it the equity
dilution cascade visually. But basically it shows
you how founders, how you see the cascade
going from one hour to 32 or 31 per cent. The seed investors in
orange from 13 to four, basically it's the same that
you have in the table here, the percentage table
on the bottom left, but just shown visually. And this is how
basically it works from the ADH and
launch phase to IPO. This is the equity
dilution principle. What I'm showing you here
now in this example is if the book value and this is a theoretical example
you will keep, you would keep the
same percentage of dilution for the
same amount of steps, but the book value would
remain unchanged at ten. And you see that with a book
value remaining at tan, that's in this scenario, the effect of the founder
is not very positive. The founder has retained
100 thousand shares. Through I mean, we're speaking
about multiple years, let's say five to ten years. And the founders
valuation has not moved because the book
value has not moved. But at the same time,
on the bottom left, the founder's equity percentage
has been divided by three from 100% or 32 per cent because of this six rounds
of equity dilution. So you see that what is the most important thing to understand here is the
book value per share. If with fresh money, you are not able to increase
the book value per share, or let's say the
profits of the company. You're gonna be destroying. Let's say, value wealth for
the previous round investors. If the book value is increasing, even your previous round investors wouldn't
be very happy. And this is what I'm
showing the first example when there is an
increase in evaluation. And you see here,
the same cascade is just for the
purposes of practicing. So that's one way. And as an entrepreneur, I mean, let's be very clear. If you are thinking about
launching your company and you know that you will
not have enough cash, you will need to go and
find excellent investors. Understanding this equity
dilution principle is super, super important. So really gets
knowledgeable about it. And look on the internet
for typical term sheets. What are the equity dilution
protective or anti dilution? Productive measures that series
a investors, for example, are asking for and get yourself help from
an external, I mean, here we are speaking
about an external legal advisor that will help you to set up this those
rounds of funding. So that's one thing. The, This is way of valuation because you
need to understand, and very often I get questions, but how do I value if I'm
giving away 15 thousand shares, how do I value that? You will need to look
at your business plan. So using your business plan, production maybe or
five years and doing discounted cash flow or discounted future
earnings just based on the business plan is fine. This is a way of
how to doing it, the valuation of the
company and this is why I want now to practice. How do you do this? How do you use either existing earnings,
existing cashflows? Are you're basing yourself just on business plan projections. And through that, you're gonna
be calculating devaluation of the firm in five years time, in ten years time. What would then be worth 10% of the company where it
would be fitting percent. That's basically the amount of shares that you're giving
to the new investor. So when we look at discounted future earnings,
discounted cashflow, basically the hours, those
are two massive methods, as they already say, is discounted future earnings is looking at future earnings. So at earnings forecasts and cashflow is you're looking at
expected future cash flows. Why? Because one is linked to
the income statement and the other one is linked to
the cashflow statements. Remember that at the
very end of the day, over a longer period of time, cash and earnings have
to reconcile over time. And one other things, and we're going to be practicing here discounted
cashflow in and it's kinda future earnings in and you have an XL file
for that as well. In case the valuation of the
tool would differ too much, you need to review
and understand where the valuation difference comes between the
discounted future earnings and discounted cashflow. Very often, discounted future earnings
is using EBITDA for example. And discounted cashflow is just looking at cancer very often the discounted
future earnings will be better than the
discounted cashflow. But normally the one that is the norm is really the
discounted cash-flow. Because at the very
end of the day, it's all about cash
inflows and cash outflows. How does the model work? And I've put here the former is basically you are calculating a cash-flow now and future. The question will be, how much in the
future and how much will those cashflows of
future earnings growth. So there's going to
be, this is why it is an art and not a precise science because you
need to estimate how many years you
want to calculate. What are the growth assumptions that you want to calculate? So it needs to take into account as well market conditions, competition need to take into account level
of investments. Because depending on
how much you invest, that will have an impact on
your profitability as well. So what I do, and that's my call. Normally the
discounted cashflow, discounted future earnings
model would say you start now and you divide the value of year one by the cost of money,
the expected return. You do this for the second year, but you bring this back. So you square the
value that you are dividing by the cash
flow of year two, because you need
to bring in back to the present value,
what it is worth. Now, you do the same
for year three. You're dividing it by the
expected rate of return. But then not only squared, but exponential three,
etcetera, etcetera. And you can do this perpetuity. The question is now, is
perpetuity fine or not? Because perpetuity
would mean that the company is going
concern forever. But you have seen
from the, was it the Professor Foster
study that companies are, their lifetime is
being decreased. And even publicly
listed companies from what was it 67 years in 1920 to around 15 to 20
years now, a century later. So you have to make a call. You can do a cash flow
calculation on five-years, on ten years, on 30
years, on 100 years. What I do and Ireland is from Warren Buffett listening to his, let's say annual
shareholder meetings, what he is doing when he used
the discounted cashflow. Of course, you need to make some assumptions about
growth estimations for the next years and also
the expected return. I do two things. I'm expecting at
average inflation of two per cent,
which is now higher. Now my unwritten
expectation would be eight to nine per
cent short-term, but otherwise long-term, my written expectation of
six to seven per cent. That's one thing. That's
the r-value and the n, which is the amount of years. I'm doing this on
a third years and without a terminal value, you have, when you would
look up on the internet, you're going to have people
and a lot of DCF models that add at the very end terminal
value on top of ten years, 20 years, 30 years. I personally believe
that adding this, which means that the
company will survive for perpetuity at this growth rate only makes the
business case better. So I'm taking myself margin of safety by excluding
the terminal value. I do a calculation on 30 years with some
growth assumptions. I will be showing you this
in the practice example. With an expected
return in my case of six to 7% over 30 years, that's absolutely okay for me. Why six to 7%? Because
it's my choice, it's my risk premium on top of risk-free rates and inflation, which I consider it to
be at an average of two per cent over a
three-year period. And if I'm able to generate
seven per cent profit on my, on my assets every year. We take me ten years to
double my amount of assets. So imagine the
power if I do this, if I double my assets every
ten years with a 7% return. But we're the
impact on 30 years. So one thing that
it has to be also, let's say cleared
out and precise. A lot of people use
discounted cashflow, but the term being
used is not correct.
21. IPO & DPO: Welcome back In this lecture on Chapter number for discussing Corporate Finance
Fundamentals in the proofs when we
were discussing valuation methods
and equity dilution and this one and we're
gonna be discussing, we are late-stage
company, very mature. We want to go into the
public stock markets. So for that, you can remember the S curve of corporate growth where it was showing the series. So the seed funding,
ABC mezzanine, and then now we are at very nearly at maturity
stage going IPO. So going IPO. So what does mean? What does IPO mean? It means initial
public offering and is direct public offering on
direct listing, basically, the intention of going on
the stock market is again, raising fresh capital, but
not from private investors, but from a public investors. To raise that capital, you are selling a portion
of your equity. Again, you have seen in the previous chapter and the
previous lecture, sorry, not chapter but lecture
the conversation about equity dilution and play with
the actual forget yourself, knowledgeable and aware
of how that works. The difference between IPO
and DPO is that the IPO will be underwritten
by an investment bank or by multiple
investment bankers. While the DPO is a direct
listing is the company goes directly on
the stock market. So the IPO is really the
intention of transforming a DPO. The true basically have
the same intention is transforming a private
company into public company, which brings a lot of new
reporting requirements. If you remember, ten K, ten K reports as an example, eight k and those
kind of things. So you again, diluting equity
specifically in the IPO, you are diluting
equities are creating new shares and selling
those new shares. So portion of, let's say, of what is being
existing today will be sold to new shareholders. The advantage of having
the investment banker, well, first of all, they're going to help
you in everything that is, let's say prospectus. So you need to have approval of the Securities Commission of the country that Stock
Exchange is listed. You need to read the prospectus. We need to have lawyers
who do this for you. What happens as well is
that investment bankers, sometimes they de-risk the deal, they by themselves between the letter the issuers
of the shares, so the existing shareholders. And before the IPO is executed,
that investment banker, sometimes by all or a
part of the shares, will be released on
the public markets. So this is de-risking. So this is taking
away the risk from the company that
wants to go IPO. They also take care
of doing row chose, of doing publicity around it. All of those things have cost. If it is buying
portion of totality of the shares that will be sold
on the secondary market. That is, that is a risk. So they're going to
monetize on that risk. If it is writing the prospectus for you're
getting the SEC approval, it is in the US, for example, making road shows to investors, while all of that has a cost, and that cost will of course be charged to the company
that wants to go IPO. It's part of the cost
of going up here. This is where a couple
of now I think years ago and I think the most
famous one has been Spotify. This music streaming. It's the leader currently on music streaming in the world. They decided that
they would not like to have an investment
banker do the underwriting. And they said,
We're going to take the risks, the risk directly. We will, let's say, sell our shares directly
on the stock market. And existing shareholders can then directly sell
to the public. The risk of that is, you don't have an underwriter. You do not have this row chose. You have no guarantee
that the equity, so the shares that you want
to sell it will all cell, which is something that
investment bankers, they would take care
of if they would buy those all 100% of the
shares after the IPO, investment bankers in
the IPO support as well. To avoid that, the company is a, for example, losing money directly on the valuation
of the shares, selling. But DPOs or direct listings has some attractiveness
and Spotify was the first one and in December 2020. So you see it's like
three years ago, the US Securities and
Exchange Commission announced that it would allow, let's say, more frequent
direct listings. What I can tell you as
well is that IPOs and DPOs only happen when the
market is very favorable, very positive, very excited. Now we are August 2020 to the market being,
let's say, depressed. There was a crash of the tech industry
couple of months ago. You will not see a lot of
IPOs DPO is happening, it's not the right timing. So, but just be aware that
those two ways exist of going. So after, let's say a Series C, D mezzanine from private
equity to public equity. You have IPO and DPU. And this is what I'm
basically showing you here, is that if you have this curve, so the esco of
corporate growth with starting from startups seats, angel investing series a, B, C, up to men's and in
investing and then going from private
equity to public. You have two ways of doing it. Ipo and the PO, IPO. The difference is that you have the underwriter which takes away risks from
you as the amine, as being the company that wants to go on the public
stock market. And DPO is, you'll go
directly and you will not incur the cost of the
underwriter on the writers. It's a choice. I'm not saying that one of
the other one is good or bad. I'm just saying that
at the very end of the day is do you need to go? And that's the main question. Do you want to become
a public company? Because becoming a public
company involved and comes with a lot of
supplemental requirements, you're gonna be exposed. You're going to have all
the time Exxon analysts that we'll be looking at you, creating an opinion
about you, etc. So the level of, let's say, of pressure will be higher. The advantage is
that you will get fresh money from
the stock markets. That's why people go IPO or DPO. And I just want to
analyse, I mean, there's not much more to say, but IPOs and DPOs
for entrepreneurs, I think it's good enough
because in any case, you will need the support of an external law firm for an investment banker
to take care of this. But I think what is worth a conversation not
only of what I was just saying while wrapping up
the previous slide is like, is it worth doing
an IPO DPO while if it is the only way
of raising fresh money? Yes, potentially. But there are also
some on top of that. As I said, what are
the consequences in terms of reporting requirements being exposed and
the time you're spending on
shareholder meetings, talking to external financial
investors, to the news, to Bloomberg to
write us when this takes time away from your
management team as well. So you need to be
attentive to do this well, if you decide to go IPO DPO. Now the main question
that comes up very often and me being
a value investor, my apologies, I'm not a growth investor
for my family money. I mean, on the other companies, I'm sitting on the board
of directors there. Of course we are doing private equity and venture capitals, so I have a different
perspective on that. But what is the performance
after companies go IPO and basically
is very mixed bag. You have companies that went IPO where the money has really, the value of the valuation of the company has
increased exponentially. And of course, if
you are the one who bought shares on
the public market, the secondary market at IPO, and the company
has grown by 700%. You're gonna be happy, happy shareholder, of course, at that moment in time, it
was the case for Facebook. Now meta, the company variation has increased exponentially. If you look, not all IPOs
have been successful. They're gonna give you a
couple of examples here. So give me an example of GoPro. I mean, I have myself a GoPro. I think it's a GoPro for
if I'm not mistaken, GoPro Hero 45 doesn't matter. So look at the curve. I mean, the company, and this is the kind
of announcement that is done in 2014. So it's now eight years ago, the company has
announced going public. And the initial pricing was
at 24 US dollars per share. When I extracted the
gravity was at age 75. And I looked up this morning
before doing the recording. At yesterday's closing
on the US market, GoPro was at 6% to 83
years dollar per share. That's tough for an investor.
That's really tough. And you see that after
the IPO from 24, it went up to 9090 plus
now it's at 683 per cent. So basically it means
that if you have bought, if you would have
bought an IPO at 24 years old and you
will have sold at 95, you would have multiplied
your profits by, or let's say your
capital gain by, let's say three times, making it easy for time,
something between 34. But if you would
have expected that the stock would continue
to grow to 200s. While basically, if you
would have bought a 24, now, you would have divided by four because you bought
a 24 potentially. And now one share is worth 683. Etsy, I think it's
an Israeli company, if I'm not mistaken,
is it works. I don't remember. So Etsy is very well-known being a marketplace
for, let's say, that connects people that by, oh sorry, that
sell unique goods. So crafters, typically,
maybe it's US company, not an Israeli company,
doesn't matter. So they have been
announcing 2015, so a year after GoPro that they would go
IPO at that time, DPO was not typical. And you see also
the underwriters were Goldman Sachs
and Morgan Stanley. And you see that they
said at that time that the IPO price would be 16
years dollar per share. And you see that the maximum after you sit
directly after the IPO in 2015, in fact, the stock went down
and then it went up to 300s. And today, yesterday
evening at US markets, closing was at 11761
US dollar per share. So if you would have
invested at 16, even though you
would have missed maybe selling the
company at 300s, which would have
been a multiple of, I don't know, 20
times, at least now, if you would sell at 117, you would have still earn
ten times on the IPO price. So you see, I mean, it does on those two examples, it's very unclear just by looking at graphs and I'm not a trader or not a
graph investor, I'm in fundamental investor. I look at the value
and variation of companies before I
put my money somewhere. If it is venture
capital, private equity, but also as investing my
own money into blue chips. It's unclear through
those graphs what is driving the up and down
of the share price. There are many effects too. That's what I just tried to
show here and I added Fitbit. You may, if I'm not mistaken, Fitbit has been bought in
the meantime by Google. They have those smartwatches. I actually bought my wife two
or three of these Fitbits, and I must say it was not extremely happy about
the quality of them. Sorry to say. But what is interesting is, you see on the left-hand side, those are statistics I took out. What was the
year-over-year growth of the revenues are speaking about topline revenues of
GoPro, Fitbit and Etsy. And the dots is when
the IPO happened. What is interesting to see, and basically this is what I was telling from
the very beginning. Now the company has, let's say, achieve its maximum
growth rate kind of and it's very mature. Then comes a moment to IPO. And you'll see this
effect because the growth rates year over year or decreasing before the IPO. There is another
aspect and again, I'm don't want to
hear to come across as bad Martin Vout one
or the other company. But I looked as well. I mean, those are grubs
that I create them as well as profitability, earnings per share for
those three companies. Remember, so Etsy and
who has its GoPro, they IPO, thousand
fifty thousand, sixteen and also 2016. We look at earnings per share. It's interesting to
see that, for example, GoPro before the
IPO and in 2015, the earnings per share
were positive in 13, That's the blue
histograms in 20131415, Fitbit, the earnings per
share were positive, very negative in 2013, but positive in 1415 and
add s0 before they IPO, the earnings per
shares were negative. And again, I'm just showing
you my key to read this. Did the managers of those companies may make
it on purpose to do the IPO because they knew that earnings would
become negative for GoPro and FitBits. This is how I could
interpret this. And again, allow me to
be very brutal here. I'm not saying it is the truth. I have not talked
to those people. It's an assumption. But when I look at those
figures, I'm saying, How can it be that Fitbit
was earning money in 201415. So the hats positive, Let's say profitability
on earnings per share. And after the IPO is
suddenly it goes negative. Gopro the same. They were earning money 131415. And suddenly after the IPO,
it becomes catastrophic. I mean, the year 2016 hasn't
been brilliantly if a GoPro, which could explain the graph
tendency and look at Etsy. Etsy is the other way around. Maybe it shows. And again, this is
now part of my value investing thought process, ETC. Before they went IPO, they didn't not fool investors. They were saying that indeed
our earnings are negative, but we believe that it
will grow after the IPO. Etsy increase the
year-over-year revenue. And they become, they became positive on the
earnings per share. So you see kind of when you do this analysis, that may be, and you'll see now
I'm looking behind the graph that this
could maybe explain why GoPro has become a very negative from the initial IPO price of
24 years or less per share. Shut up. Let's say respect
maybe its promises. I wasn't able to
achieve its promises. And now it's at six dots 83. While Etsy, maybe they
didn't over-promise, they were negative in
terms of earnings. And now they went up to 300s. But now COVID came in and the tech bubble went bust
couple of months ago. And now they are still at 117, which is ten times more. That could be a way how I would read behind the graphs because I don't
look at the graph. The graph is do not
tell me anything. I need to understand what
are the fundamentals behind. So you see how even
an IPO is DPO is. I look at what could
be the interpretation of why the IPO went
north or south. In fact, I hope and I'm
going to wrap up here. So I hope that you
understand from the IPO and DPO mechanism, mechanisms that basically
you have those two. So with an underwriter that
takes away the risk from you, but that has a cost, or you go directly
to the stock market. But there is no guarantee that the amount of shares that
you're offering will be bought. In any case, when your IPO DPO, you will have to have
somebody that will help you legal advisory
firm for doing this. Because I mean, as
an entrepreneur, you will have to deal with the principle of
willing to go public, but you will not take
care of the details. Somebody will have to
take care of the details. And they are companies out there like give advisory firms, investment bankers that are
specialized in those things. So let's stop here
and we're gonna go into the last lecture
of Chapter number four, which is about cash
and sales management, which is also very
important topic as an entrepreneur
to understand. Thank you.
22. Cash & Sales Management: Alright, entrepreneurs
and investors. Last lecture of
Chapter number four. Remember chapter
number four is about corporate finance
fundamentals are giving you those layers and vocabulary and main principles
that you need to know as an entrepreneur dealing
with corporate finance. In this last lecture, we're going to be discussing
cash and sales management. Why? Is? Because I believe
that a lot of people underestimate the
importance of cash, specifically entrepreneurs,
young entrepreneurs. It's something that
I've been experiencing. So that's why I'm giving you, Let's say this is not
only true for cash, but it's also true for sales. I want to give you some tips and tricks about how to look and correctly manage if it is
cash or aunts and sales. Remember that cash
will be used as an, is used in one of the
major evaluation methods, which is a discounted
free cash flow to the firm when it's
typically called the DCF. We have been seeing this
in previous two lectures. And I consider that analyzing cash is not
only paramount for entrepreneurs and
investors for valuation, it also is super important to be able to
survive as a company, to guarantee the
resilience of the company and avoiding having to
take up short-term depth. Because you are burning
cash like crazy. And because paying off a loan to a bank has a cost
which is called interests. And interests can eat up your
cash as well if you have too much interest
cost on your depth. Look at the example
of epigram day and what China has been
doing lately on real estate. I mean, the amount of what is called the
interest coverage ratio. So how much of your profits have to be paid just in
terms of interests, not just in terms
of paying off debt, but does in terms of interest. I mean, you have ratios there and that's the part of
the financial analysis, not financial valuation,
if you remember. But I mean, it's
been just too much. So correctly, managing cash
involves a couple of things. The first thing, and when I discuss with young
novice entrepreneurs, when I try to understand
where they are, one of the first
question I ask them is, what is your cash burn rate? It means that how
much cash do you have and how much cash are
you burning each month? And how much time do we have until you are
running out of cash? If you do not know this
as an entrepreneur, I already tell you
you're gonna be ending up in a lot of trouble. You need as young
novice entrepreneurs because you got to have a
limited amount of capital, you need to look into
your cash burn rate. That's it. And you need to know,
and if I haven't, entrepreneurs who are
unable to answer me this, so they are unable to
answer those two questions. What is our cash burn rate, your monthly cash burn rate, and many mountains do we have in terms of cash to
pay off your costs? If you do not know
this, an entrepreneur, you already set up for
failure, I promise you. So think about it. Then we have the second element
which is working capital. So what is working capital? Working capital is basically
the difference between, let's say, short-term receivables
and short-term depth. And it's basically the
capitals that is used to fund the short-term operations and short-term obligations
like suppliers, payroll, those kind of things. Those are short-term
obligations. A pension is
something long-term, but the payroll next month, that's a short-term liability. So it basically is the
difference between the current or short-term assets and the current liabilities. I will give you tips on how to read working capital as well. But basically, the I mean, the more you have in terms of current assets and
current assets are bigger than the
current obligations. So the current short-term depth, you will probably be
in a good position. Of course, you will need
to collect the cash. That's the next topic. But normally you will not have
to go to the bank and say, I need to take a loan to pay
my suppliers because my, I don't have enough income
in terms of customers. So that you will have more
short-term depth than, let's say, short-term assets. But if you have more
short-term assets versus short-term debt, you're gonna be
already generating very probably a positive
operating cash flow. And then comes a very, speaking about cash, a very, very, very important thing. And I have seen so
many entrepreneurs not being attentive to this and this is part of conversations even at
board of directors level. Unfortunately, sometimes is that what is called days sales outstanding and the
cash conversion cycle. Let me already, I
think I mentioned it a couple of lectures ago. What is this all about? It? Let me take the
following assumption. You as a company. Selling a product for 1
million to a customer. But that 1 million
is not net profits. You, I mean that product has
some raw materials, etc. You have to pay a
supplier for 0.5 million. So you're working capital could be okay because
you have 1 million receivable versus 0.5 million of short-term debt to
pay off your supplier. So that's positive in
terms of working capital. But if you never
collect that 1 million, you will have to pay back your supply at a
certain point in time. So let's imagine from a timeline perspective
that you need to supply, you need to pay a
supplier immediately. So the 500 thousand hours, you only have an accounts
receivable for 1 million, but your customer is not
paying you for six months, but you have already cached out the payment of the supplier. That's where days
sales outstanding and cash conversion cycle
plays a role. You need to be. And if you have a financial manager as an
entrepreneur working for you, one of the most important things is on top of the cash burn rate. As young entrepreneur,
novice entrepreneur is making sure that you convert your revenue into cash, is what is called the
cash conversion cycle, that you do not allow
customers to pay your, let's say your invoices
in six months time, you need to be extremely strict and this is
where we come back. Remember in the legal chapter, we will speak about
corporate laws, were discussing about commercial laws and
I was telling you, you will probably have to work on a standard template with terms and conditions that may
also include payment terms. So maybe you will
allow because you want to be kind with
your new customers, because you are a young company, you allow them 30 days to pay. But maybe if they do not pay
within those three days, you need to charge a
cost on those customers. I need to have your
financial manager call them up every day
until they have paid. Because if they do not pay you, you will have to
pay your supplier. So this is all about day sales outstanding and
cash conversion cycle. So that's also extremely
important and I'm very attentive when I mentor young companies or when I'm sitting at
the board of directors, how we manage cash as well, because cash is king. So a good cash burn rate is less than 1 12th
of available cash, which means basically
that you're burning, but just probably still have more than 12 months
in front of you. But if you only have three
months remaining and you have not even started
raising fresh money, I mean, I can tell
you it's going to go into liquidation
scenarios. So That's a good way of looking at what is the cash
burn rate versus total cash. It should be below a 12th, which means that you
still have 12 months to raise fresh money. The working capital ratio
is something, of course, that you need to look into to avoid potential future
liquidity problems. And giving you an example, a ratio of one dot five
to two is interpreted as the company is in a solid financial grant
in terms of liquidity, which means that you have 1.5 times current assets
versus short-term debt, or two times current assets
versus short-term depth. But then of course, you need to make sure
that you convert those accounts receivable into
cash as fast as possible. So there, and that's the advantage when you are
in the world of retail. You don't care about
cash conversion cycle because when somebody
buys at Starbucks, the person who buys
at the cashier even pace or an unbiased
pace at the cashier. The goods, it has
order at a cafe latte, for example, before even
it receives the goods. So the cash conversion
cycle is 0, days sales outstanding is 0. Make it simple. That's the best thing
that you can have is that customers pay at checkout. You have in the B2B world when you're providing
consultancy service, well, you do not have that. You will have to pay your
people, your consultants, on the payroll, but maybe your customer will only
pay you 60 days later. So you need to be
attentive on those things. It's very, very important. This is an example of
things that, I mean, it's a little bit
more fine-grain about day sales outstanding, but you have other
measures like days in inventory when you are
creating products. The average days in
accounts payables or the average days in
accounts receivables. So very often suppliers, and if you're a young company, you do not have. Remember the bargaining
power coming back to five forces model
of Michael Porter, you see how this comes together. You don't have power
against the supplier to tell them I'm going
to pay you when my customer has paid me. This works for big companies, but not for a young,
young company. So very often it's
the other way around. When you are young company, you are happy to get the
goods from the supplier. And the supplier
will tell you as young company and there's where the risks you need to pay me
immediately to get my goods. Then only you are able to
sell to your customers and your customers will
maybe take some time, except if you're in
the retail world when they pay at checkout, but otherwise it
would take some time. So this cash conversion cycle
is extremely important. That's about cash. There are not 20 thousand
things to say about cash, but those fundamental
ones, cash burn rate, working capital, days,
sales outstanding, and cash conversion cycle
are super, super important. If you're an
entrepreneur, you're hiring a finance manager. That's the kind of
question to ask your finance manager that
you are about to recruit. What are the 345 key things? That's you as
finance manager can support me as an entrepreneur to be attentive from a
financial perspective? Well, normally it should
be cash burn rate, of course, profitability. Maybe the finance manager
knows about equity dilution, those kind of things, but it really be
about cash burn rate. We're working capital and cash conversion cycle,
day sales outstanding. That's really, really cool. I really promise you.
It's really cold. This I'm speaking here from
experience and not theory, sales management also speaking. And I initially I did not
add this to the training, but from my experience and having been sitting and board of directors managing
myself company is mentoring a lot of
novice entrepreneurs. Also, this is
extremely important, is people do not pay enough attention to
a couple of things. Very often, young
entrepreneurs are not pay enough attention on
cash management. And very often they do not pay enough attention
on sales manager. And I'm gonna give you
here some, let's say, good practices about how
to manage correctly. Say, first of all,
sales, It's a funnel. You go from unqualified suspects to maybe qualified prospects to, let's say, closing the deal
and then having customers. So it's a funnel and the
funding has different stages. And you're going to have
either people tell, salespeople are gonna do call outs or customers that
come to you because you have been paying through
Google AdWords and advertising and they come to you and you have an E
sharp and e-commerce shop. Or maybe you have
account managers or sales manager that take care of the relationship with your B2B customers, for example. What is important is that to understand that first of all, marketing plays
an important role in filling up the funnel. And very often marketing is only seen as a communication vehicle, but not as a funnel
filling engine. I have always considered my marketing departments
as an engine to give early signals to
the sales team and filling up the pipe depending
if you're a B2B or B2C, of course, a pipeline, as we said, it's a funnel, it
has different sales stages. And stages you need
to go through. Those stages are kinda go
from 0 to closing a deal. There's going to be
typically aligning. I'm looking now at maybe B2B, aligning with the customer
the requirements, making a demonstration
and making a proposal, negotiating the financials
and then closing the thing. Of course, in the retail world
it's much easier because people will come maybe
to the shop and they're going to like the apparel, for example, that
you are selling. If it was a sports apparel and they're going to
buy it from you. But I mean, you have been doing that
research and you have been incurring costs already before and building
up inventory. So it's maybe a little bit
different perspective, but maybe you are doing
promotions through the marketing
department to bring in people to your retail shop. When I look at when there
is a real interaction, terms of pipeline,
you're selling services to, for
example, customers. There are various things that
you have to look into to make sure that your pipeline is healthy and we're going
to be practicing this. First of all is the
final taxonomy. About the same stages,
because as I said, you can go from 0 suspects, unqualified suspect
to closing in today. So you need to build up a pipe and your pipe
has to be filled up. You will set some, let's say financial targets. Maybe the targets for your sales manager this year will be, I don't know, €2 million
or 2 million US dollars. So you will need to
define sales stages. You will need to define when you do the
budgeting exercise how much revenue extracting from this product,
from this segment, from this type of geography,
from this market, from this kind of service and giving those targets
to your sales manager. And what you will also need
or what you will build up as an entrepreneur is when you
will be looking as the CEO, because entrepreneur very often becomes the CEO of the company. You're gonna be looking at the pipeline healthiness,
the pipeline quality. You will look at
not only the size. If you have a target of 100s, how much is the pipe
versus the target? If you have a pipe of 85%
of your total target, you will never hit your target. So you will need to have
a pipeline of maybe 150 versus a target of 100, because not everything
will convert from pipeline into
customer to revenue. So we need to know your
conversion rates and this will build up with, with time, you will get
experience in what is my conversion rate depending on where I am in
the sales stage. So maybe you need
to give to you, I'm sorry, to a sales manager. Targets that above, let's say what your
financial targets are. So that's people drive more, more pipeline because, you know, and you're saving
manual should know that you will lose as a
company part of that pipeline. Sales stages, starting from
unqualified suspect too. And inquiry to qualified lead by marketing to a lead that is accepted by the sales manager. Maybe you have a
sale stage where you want to show that you're
in demonstration phase, stays sales stage where you are writing the proposal or have already sent a proposal
to the customer. The sales stage
where you are doing the funding negotiation on the terms and the pricing
and then closing, you only waiting now for the letter the
contract to be signed. So those are things, I mean, there is no secret sauce. You need to define
your own taxonomy. That's the kind of
thing we're looking at sales management. Those are the things that
you need to look into. Let's practice on a
concrete example. Let's imagine your company
with the sales funnel. And there are nine opportunities
in the sales funnel. There are various
customer names, various products
that the company is basically a digital shop. They're selling
software as a service. Let's say solution a, and a Software as a
Service solution B, they have mixed between selling, let's say the licenses and also maintenance could
have been subscription, but they also sell
implementation services or consulting services
for implementing the solutions they sell. Not always, but it happened. You see there's an
opportunity 78. Huge opportunity has
a certain amount, that's the total
estimated amounts. And the opportunity has
a certain closing date. And you have also
the sales stage. So what we were
seeing before and the taxonomy and make it, I made it simply, I only took opportunities that
had between 20, 60%. So it was either the lead was accepted by the sales
team 40 per cent. You were presenting the value to the customer and the customer expresses interests
and that's 60%. There is a pilot project or proof of concept
that is going on. So this is what you see on the sale stage in the
sense that each column, one of the things that very often says managers
should be able to do is through
the sales stage, is basically understand
what is my total pipeline. Not 100% will convert, but bringing a conversion rates, you can do awaited pipelines. You take the total amount and you multiply it
with the sales stage, which is a conversion rate. So you see that currently the weighted pipeline is 44%
of the two dots six minutes, so it's one million, one
hundred eighty eight. Then on looking at unhealthy pipeline as
a CEO of a company, or at least because I
presume you will not have a Chief Sales Officer in the beginning, but if
you would have one, That's the kind of thing
that the sales officer needs to look into is and I'm giving you here three examples. I've taken the non
opportunities one to nine, and I've put them
into various graphs. The first graph on the bottom
left is the sales stage, so 2040, 60% and the amount. So you see that the
pipeline is well balanced. That would be my
interpretation visually now, is well balanced between
opportunities that are ads 6040, 20% maybe on the opportunities
that are 20 per cent, the amounts are not
in well-balanced. The opportunity is 14 and five are in fact
smaller opportunities. And you see it's
opportunity one is 127, K, opportunity for is 270
and opportunity five is 25. So maybe I wouldn't need to
push my sales team to try to increase that pipeline
Because maybe that pipeline will only
convert in nine months time, so I cannot have a gap. So maybe I see that
compared to 46 per cent, maybe the qualification of the pipeline is not
correct or I need to add supplemental pipeline
into the 20% stay stitch. Grabbing the middle
is a following. And that's something that
also typically you need to inspect as entrepreneur is when you look at your pipeline. Again, this is really
a threat experience. I've seen entrepreneurs
at first of all, did not have clarity about
what was their pipeline, did not have clarity
on the following. Or they were telling me, I have great pipeline. I have two million six. And I said, Okay, but they were telling me I have a salesperson taking care of
this and I was telling them, do you know on the
opportunities, how long they are sitting in the same sales stage in terms
of days in sales stage. And for example, here, I'm looking at the
middle graph and on the bottom, opportunity 98, which are in fact very big ones, are sitting for a very long time in the pipeline
unchanged at Stage 40%. That would be for me doing the inspection and
would ring alarm bells because it cannot be that opportunities and is
now an assumption. Let's say that
opportunity nine is untouched and is remaining at
Stage 40% since six months. And we know that our conversion
cycle is nine months. There would be something where
I would inspect and say, are we talking to the customer, how can it be is what we
are being shown here. Is that correct? Maybe the sales manager forgot
to update the pipeline. That's the kinda thing
that you need to inspect. Inside stage. If things are
not moving in the same stage, there is something going wrong. I promise you from experience. Then you have on the third
graph on the bottom right. That's another way of looking at pipeline is maybe you
want to have a look at, remember the BCG growth share
matrix, strategic products. So start Services,
cash, cows, dogs. Well maybe I'm showing here an example that may be
the three and the five, which are maintenance services, are highly profitable
and you want to know how much highly profitable
pipeline do you have? 35, for example. The amount shows here not
the amount of profitability. You could also change the total amount of the
opportunity by them, by the contribution margin, for example, by
the gross profit. So you see that
there are many ways of looking at Pi brand. I'm just trying to tell
you from experience. That's the kind of thing. If you have the opportunity
either yourself to deal with pipeline or you
have a sales manager. That's basically what
you should be expecting, what you shall be expecting from a sales manager or
even from your CFO, is inspecting the pipeline, the health of the pipeline, what is the size
versus how much do you need to be
breakeven this year, for example, or versus the sales targets
that you have sets. What is happening
with the pi bond? Do we have the right balance
and the pipeline between products, between
customer segments, between sales stages as well. Your pipeline is
living that you do not have pipeline that is owed and just sitting there and only, let's say, making things look better than
they really are. If you have an opportunity
that is sitting there 300 days at 20% and has not been touched
by your sales people. Sorry, I mean, this
opportunity no longer exists. Very probably been and people
are just lying to you. So be attentive to
those kind of things. And I hope that this
kind of experience, feedback allows you to have a first key to read
things about cash, but also sales management. Because those are, I wanted to do a very
specific chapter on this. Those are very pragmatic,
very operational things, but you can be really set up for failure if you do not look at cash and if you do
not look at sales. So that's why I'm
sharing this with you and really emphasizing on this. Because he has an
entrepreneur will have to deal with
equity dilution. You as an entrepreneur
will have to deal with a market structures and BCG growth share matrix
and legal aspects. But an entrepreneur
has to deal with the fundamentals
which are managing the cash, managing the people. We were discussing culture
before, managing the strategy, managing as well sales pipeline. I'm always saying I
have been, let's say, having all hands with my people, I always set at the
very end of the day, it's not me paying your
salaries, it's the customers. So if you don't have customers, if customers are unhappy, we're going to, the shop, will stop, the music will stop. So we need to make
sure that we have enough customers and the
customers that we acquire. Keep coming back to us and
keep coming, buying from us. If you have this and then have tools, this is
not rocket science. You have the tools to look
if pipeline is healthy, if it is well balanced. Per product, per
timeline, per sale stage, per days in sales stage,
etcetera, etcetera amounts. Oh, probably you will already
be in the 5% or 10% upper, let's say companies
versus the other 90% that will fail early stage because they have no
clue how to manage those things and they are not attentive on the
important things. Right? We have finished
chapter number four. We're going now
to the conclusion of this chapter number four. So let me just
take one step back and just recap what we
have been discussing. And now for the last
multiple lectures on, let's say a corporate
finance fundamentals. I hope that you understood that. And we started with
value creation. How buyers, how investors
look at value creation, very often return on
invested capital. So a specific yield in terms of percentage of a
specific timeline. But also, we have
been discussing that investors have
various opportunities to put their money into and depending on investment vehicle, remember this graph,
risk versus return. The expectations will
be set differently. Then we discussed
financial statements because financial statements
is something also fundamental because you are
through legal requirements, you are liable as an entrepreneur for what we
are doing with your company. You cannot do everything and stupid things
with the company. So I tried to give you the keys to read
financial statements. Understanding also the main
accounting principles. Also understanding when the
company becomes bigger, that you will be exposed to external statutory audit
and the reasons why, and potentially also various requirements on reporting requirements and
reporting frequency. I tried as well. That's also something very
fundamental to give you. First key is to read
how to evaluate companies the various methods
between absolute valuation. Acid-base balance sheet based valuation methods going concern, but also relative valuation. And then we looked into
something very important that entrepreneurs
have to deal with. Very often, the
equity dilution part and play with the actual file. Get yourself knowledgeable how even though you're
diluting your equity, are diluting the equity of Series a investors and series B, if you go up to the IPO, how nonetheless you're
going to grow your wealth. Then we have, we will have been briefly
discussing IPO DPO. So difference between the
underwritten public offering, which is the IPO, one with investment bankers or take
care of a lot of things, even de-risking the deal. And a direct listing
where in fact, you are alone as a company
going on the stock market. But now securities, let's say regulators for
exchange marketplaces, they do allow direct listing. The first big one
was Spotify in 2018. And then just sharing on top of, let's say those more allow me to say theoretical elements. Even though I tried to practice as much as possible with you. And sharing my experience. Very, very fundamental, very basic thing to look into is
how you manage your cash. Because it's this will determine your success
or not short-term. And also how you manage sales
and giving you some keys to read out a good sales pipeline
looks like versus not. Of course, this has to be put into perspective
if you're selling it to B2B or B2C on cash, if you are in retail as
a Tojo brick-and-mortar, people pay at checkout. You don't have a
problem on paying your suppliers very
probably even though. But that's the kind of thing
that you need to think. And this will allow you as
well as entrepreneur because you will get yourself
people around you. You're going to have person
taking care of finance, person taking care of says, I hope that with those
various lectures, various topics that we've
touched upon that you can have even you can set expectations
towards those people, even at doing the
recruitment stage, whether the typical
questions to ask them, if they are not fluent
in those things. If a finance manager and you are young
startup is unable to tell you that managing cash and what working capital is me, please do not hire the person. You're going to end up in big, big trouble if you are not the ones specialized in finance, are you going to
be ending up doing the work of your
finance manager, but why then hiring
finance manager? So be attentive to
those things, please. All right, and with that
in the next lecture and very final lecture
before we wrap up, we're gonna be discussing about self-management because I mean, I've been mentoring
lot of startups, talking to a lot of CEOs, sitting at a board of directors, so with subsidiaries as well. And I've seen that. And this is also why
mentoring has been created. It came initially
from Quebec that people I expecting from entrepreneurs to be
superman superwoman. But those people have
a lot of doubts, but we're gonna be discussing
this in the next chapter, which is a single lecture one. And then we're going
to be wrapping up the whole masterclass.
Thank you.
23. Self Management & Conclusion: Alright, entrepreneurs
and investors, the last lecture and
the last chapter, but it's only one lecture
about self-management. As I said in the closing lecture of the conclusion of
Chapter number four, what I have seen and
even myself, I mean, the first time I was leading a company was a small company, was a company with
four customers. I think we only
had €50 thousand. It wasn't the security world. You can look this
up on LinkedIn. And the I had to, let's say grow the company. That was the expectations
from the shareholder. But I add myself a lot of doubts and that's why
also I decided now what's 12 years ago to mentoring a young entrepreneurs
and others entrepreneurs. Why? Because I wanted
to give back and maybe share my experience. I mean, I'm now 49 years old. I started managing company, so my first, let's say, leading position was
at 28 years old. And I had I had at that
time a lot of doubts and I had to face a lot of
struggle as work-life balance, what things to prioritize. And you have seen through the competitive wheel of strategy that
managing a company. And you have seen this
for this masterclass. You need to know a
little bit of everything as an entrepreneur, yes, you need to know about strategy, need to know by
corporate findings about maybe auditing principles.
You need to know about. Corporate law, needs to
know about equity dilution, need to know about
sales management, why cash is important? So you see, and that's the
beauty of entrepreneurship, is that you become, let's say, knowledgeable about
a lot of things, how really company works, and that's the beauty of it. If you're only into, with all
due respect into finance, you're going to be super
specialized in finance. But you may do not know
how to sell to a customer. And that's why I like, and that's why I built
this masterclass. And as I said, I'm teaching this at
university level as well, this masterclass
because I tried to capture all the three-sixths
degree perspective on how or what are the things that I expect
it from an entrepreneur to the last one I wanted to
share from experience hadn't been discussing a
lot through my mentorship, one-on-ones with my mentees. I do not like the term mentee because it feels like the mentor is superior to the mentee. It was always an exchange
and I've been learning a lot in those
mentorship relations. But one of the things
that I've tried to structure here is what I could see through those 12 years of mentorship in many
young entrepreneurs, novice entrepreneurs,
the struggles, the question that
they will ask and I wanted to share
this with you if this allows you maybe to not necessarily
thinking differently, but to give you some keys and maybe how to deal with
certain situations, it will, hopefully, it will make your life
more efficient. So as I said, I'm showing
here observations from 20 years, making myself a
senior manager in high velocity industries,
mostly tech industry, 15 years myself or 12, Whatever turn, 15
years mentoring, officially, 13 years mentoring at the Chamber of Commerce, for example, and three years as independent board director. So what I've seen
and a couple of topics that I want
to address here. First of all, and we
were discussing culture. Remember Peter Drucker, Culture eats strategy
and breakfast. A leader, people are looking at. A leader needs to role
model and you need, if you are defining
the company values, you need to live those values. And that's why I'm putting this frame on the
right bottom side. Remember I said when you're
mistaken about culture, if you're not the one
respecting the values, if you're not the one correcting misbehavior as on the values without prejudging but
explaining why people, they will continue to
act appropriately. So this will have
consequences on the company. You need to, as a
leader, you need to coach people because you are the one that
people are looking to. I mean, you are the role models. And also by coaching, it doesn't mean
that you need to be the expert in everything. That's something when I say that you need to coach people. But it really is a
different perspective. It's not related to expertise, but really to tell them to have maybe a different
perspective on things. Can be in their interactions
with people, for example, can be in how to develop themselves,
et cetera, et cetera. Then genuinely care about
people I'm in May becomes with my the way I've been
educated by my parents, how I tried to deal
with my family, with my friends, with
my colleagues as well. It's I believe that when you
genuinely care about people, that also people will
be also kind to you, doesn't mean that you shall
not have strong expectations, performance expectation
from your people. But when they are in
a tough situation, you need also not
just to look at them as an asset that
generates profits, but also as human beings. And they have their problems. And yes, when you're not
entrepreneur, you need to deal, allow me the term to
deal with the **** that comes with the problems
of the people. It's part of the job
of an entrepreneur. You can adjust, be
disconnected from your people. And also, so that's one thing. So the model coach cat thing. Sorry, an entrepreneur
seen as leader will also to do more than
only model coach care. I've seen through my experience since more than 20 years that if you are not the one envisioning how
success looks like, people who will not
envisioned it for you. So it's very important
that you build up this vision and
that you repeat and communicate
systematically why you want to bring the company, why you want to bring the group, why you want to
bring the customers? Another important element
is learn to say no, I really put this here
in bold because I've seen so many entrepreneurs. They were, let's say, having solicitations from left and right, and they were I mean, I cannot disclose for
confidentiality reasons, but I'm now even mentoring now, a very bright founder. She's a lady, she has a
great team around to her. She's super knowledgeable. And the company that she has founded is winning a lot of awards and gaining a lot
of external attraction. So a lot of conversations with investors,
with politicians. The person always has to go with the negations when they go
abroad and do pitches, etc. And she's struggling
with her time. And I try gently and with a lot of humidity also
to tell her to say no, that she needs to think
that she cannot hurt. Time is limited. That you cannot
chase all rabbits. So she needs to develop, Let's say, a thought process
on how to be selective, on how actions, where she's saying yes to will contribute to the
success of the company, of her, of the staff, of the company, of the
customers of the company. I also told her, you're going to
have a vision of, I at least use vision of rings. Ring 0 is myself. First of all, I need
to manage myself. Then I have to know
what am I keep people around me that
includes for me, that's my choice, family, my spouse as well, kids. Then key stakeholders. What are the key
stakeholders I need to talk with regularly? Can be a shareholder, can be, other board members, can be. I have no clue. Can Be my students for example. Then you have less
important people and then you have ring for
which is basically the people that basically
do not contribute. So they are
potentially even just eating up energy from you. And you need to be able to even just disconnect
from those people. And it may sound very brutal. I'm normally, I'm a
very kind person. I always like to talk to
people and even myself. I had to learn to
say no to people. But it's very
important if you are a young entrepreneur that
you learn to say no, that you know, what will make you efficient and effective. Where are your priorities
and how your daily actions, your day-to-day actions
contribute to this. All of those principles
will help you building up a culture
and value system and values that will be respected by your
staff in the company. Last but not least, and it may sound so simple. Maybe we're going
to be stating here. But you would be surprised
how many managers I have seen that's unable
to take decisions. People, employees, they expect from their
leaders to take decisions. And I'm four people speaking up. But if I would
always have looked into in order to take decisions
that democracy is needed. It would not work. Sometimes as a leader,
you have to say, guys, we're gonna go right, we're gonna go left. And I take the responsibility and we're going to see
what's gonna be happening, or maybe only 95%
sure of my call. But let's stop talking here because we have
competitors out there. We need to gain those customers. Let's go there.
Let's take the risk. I think that's
important as well. That's, you understand that
people expect that leaders take decisions and not
only nice decisions, but also tough decision. And this can also be
dismissing a person. I'm always think if you
have a rotten apple in the basket of apples, if you do not remove
that rotten apple, well then maybe the
whole basket will go, go, let's say will rot. So that's the kind of thing
that you need to think about. As well. Leaders you as an entrepreneur, your people are expecting
from you that you provide feedback and not
only negative feedback. Already mentioned it a couple of lectures ago when
discussing culture, but also positive feedback when people have
a good behavior, tell them when they won. Nice project. Tell them, Do not only
half the angular. And I think that our society today is taking to
match the angle of only criticizing moments in the life of a company. I believe that. We should more provide positive feedback
to people as well, not all the time. So you need to strike
the right balance. But I have been having
managers as well. And I mean, that would
be superior to me. And I was always happy when they were maybe once
per quarter timey. Well, even though we are maybe tough on you
on the challenges, but we want to thank you for the great work
that you're doing. You'll recognize the efforts and you're doing a great job. So please continue like this, even though of course
we are expecting from you more performance
in the future. Just that sentence
is like saying, thank you, and that's great. So do not forget
those kind of things. And as I said, is always push people
up, remain respectful. You would probably hear
it if somebody would talk in a disrespectful
way to you, but remain respectful,
but push people up. That's what also what people
are expecting from you. That you make them grow. As already sets that often lead us and you as
an entrepreneur, you very probably a
firefighting have so many things to deal with that you do not know exactly
where to start. And one of the tips and the tools that I can share
with you is first of all, you need to have good sleep. You need to have some
physical activity and good food hygiene as well. I'm not now say
that you need to be vegan or vegetarian
and this, But I mean, if you strike the right
balance between sleeping, because sleep is very
important for memory as well and re-energizing
and your health. Physical activity the same
and correct food hygiene. While you already have good foundation of your
permit to be successful, then you need to
prioritize things. I was discussing it earlier. A lot of entrepreneurs do not
know the Eisenhower matrix, which is basically something where you have two attributes, is something urgent
and non-urgent. I, something important,
non-important. And depending on
how you classify, It's like if something
is important and urgent, you need to do it now. And if something
is not urgent and not important is
like just delete it. And if something
is urgent but not important in your scope
of responsibility, think about if you
can delegate it, for example, if
something is not urgent, but it isn't potent than maybe schedule it as easy as that. Organize yourself. Again, repeating on
tips and tools to use. But I said earlier, people are expecting
from you to draw the vision of where you
want to bring the company, the team, the customers
in ten years time, in five years time. So built a Northstar plant. I mean, I can tell
you I have been systematically after
certain amount of years of experience
managing companies myself, systematically building a whatever three to four to
five-year plan and putting a name on the plan and repeating all all the
time on that plan, doing during the all hands or check in where we
are on the plan, providing feedback except
as well as the plan, you don't have a crystal ball. You will note that you probably, but you will iterate
on the plan. I have my latest plan
or the 2024 plan. And I was thinking about maybe eight strategic pillars
and I added the ninth one after a year and then I added the tenths strategic
pillar in after two years, for example, because I felt
like I was missing something. Have also growth mindset do
not have a fixed mindset. Things change over time. You do not know everything, and it's okay to tell your
people that you do not know, but you're going to be looking
into it and it's okay for people also not necessarily
to know and to learn. This is where learning, remembering the
balanced scorecard. Well learning comes as well. We're traveling today in
industries and through globalization and through
internet at the speed of light. If you remember the foster
study, That's why the, let's say the lifetime
of companies even large, very much accompanies,
has gone down in a century from 67
years to between 1520. And this is why I'm saying you
need to continuously learn and change is the
only thing that will be permanent
in your company, I promise you that. And also, you cannot deal
with everything yourself, even though you want to learn, learn things that are important, things that are not important, maybe you can delegate
those things. And so it means as well, compliment yourself
by people that are better than you on those
things that you can delegate, like sales for example. Am I saying that it
is not important? Well, it's not as important as maybe looking for you
as an entrepreneur on, to, on this strategy, looking at the strategy of the company and maybe
say is you have a great salesperson that is
better at closing sales, sales funnel than you? Well, delegate this to
this person because cells will only be a part of
managing the company. So this is where
I said many time, your circle, your
ring of importance, in fact, will move as the company grows in the S
curve of corporate growth. So with that, let's finish. The whole masterclass. I hope will probably
be at, I do not know, 1314 hours, as I told you, this is a Tuesday lecture
at university level. So we were looking into, I hope, multiple aspects that are required
by an entrepreneur. So you have seen that the
red line that has been. Let's say that I've been
drawing the sequence of this masterclass has
started with ideation, or ideation comes from
going to launch phase. But I think that
you need to know when you launch your company, even before launching
the company, what an MVP is, how to
build up a business plan. Looking at the business
model canvas, which, which things you should start or shells started in the
business model canvas. Then you need, when you
have decided to launch the company and you have
your first capital, you need to incorporate
the company. What is a business permit? What are the main segments
of law that you need to know on commercial
elements on so trademarks, intellectual property,
those kind of things. Findings and bookkeeping law, corporate law as well. What is a T01
governance versus a two tier two governance
small, for example. Then as through the
s-curve of corporate grow when the company has
lounge is growing, now you need to deal with
strategic management. So what am I market structures? Which tools can I use if I'm
in the mono product company, this five forces model
of Michael Porter, how do I formulate the strategy? How I, how do I look
into modes as well? Then last but not
least, but in fact, the most important
thing on top of strategy that eats
up strategy at breakfast is culture and values and how to
live those values. And I was showing you through an example of a bank, a US bank, how written down values that were not lived
by management, in fact created a massive
couple of years later on. Then we looked into
corporate finance. So how do buyers look into
you as an entrepreneur when they potentially want to
buy a part of your company. How to, what kind of
valuation methods to exist when the company
is growing as well. What are the regulatory
requirements in terms of financial reporting? In terms of statutory audit, the main accounting principles
that you need to follow. Then already said, we discussed
various valuation methods depending on where you are in the maturity stage of the
company and potentially, and hopefully that would be
great for you if you IPO DPO, what are the main
things to know about going on the public markets, on the secondary market. Then last but not
least on chapter four, we discussed cash and
sales management. So very basic things, but so important and really overlooked by a
lot of entrepreneurs, specifically early-stage entrepreneurs, then
self-management. I just wanted to
share with you what I believe makes because
that's the kind of thing when I invest into people or when an investment
to companies and those companies are not
writing profits is like what? What are, what are
the main elements of that person in
terms of culture? How the person behaves ready
with me, with other people, that's the kind of thing
I will look into if the person is a good
person or bad person. So I hope that
with that, so from entrepreneurship ideation
to the launch phase, the growth has the maturity
phase and trying to give you tips and tricks,
tools having practiced. That's closing up with this
self management perspective. That with that, I'm
wrapping up here, this masterclass has
been a very long one. I think it's my largest
training that I've been writing so far for
Internet platform. So teaching platforms. So do not hesitate to provide feedback if
there are things that you would believe that I could
add or deepen, of course, feel free to come back to me and I will of course be happy to also receive your
assignments if you're interested in doing a
project on assignments. And it's the same
assignments that I'm giving to my
university students. Feel free to do so. I will be happy to
provide feedback. And here you have my contact information where
you can contact me. You can find me on LinkedIn, but you can also find me on 36 square capital.com with that. Thank you so much
for your patience. Thank you so much for
the time spent on this course and I hope
I will be hopefully talking to you very soon
and wishing you a lot of success as an entrepreneur or investor and your
future endeavors. Thank you very much.