Transcripts
1. Introduction to Instagram Content Strategy: What's up, everyone, welcome to this class
where I'm going to teach you how to plan your content strategy
for Instagram. Now the best part about
this entire class is that it's not just
restricted to Instagram. You can also use this strategy for any
social media platform, for your blog as well. Now, before we get
into today's video, let me first introduce myself. Hi there. I am proud to be modular. I'm the author of
zero to four figures. I'm also a digital entrepreneur and a business owner feels
the roles that I do take on. I'm a YouTuber, podcaster, Etsy shop owner, and a
Skillshare teacher as well. Alright, that's a little
bit about me. Now. Let's talk about you. Okay? Who is this class for now? Fit into any one of these two categories then
this class is for you. The first category is
the Instagram newbie. Now let me explain who
the Instagram and UV is, why you aren't aware of any or most of the
features on Instagram. And even though you
know the features, you don't know how
to use them to grow. Number two, you're clueless
about what content to post and where to even
get ideas for content. Number three, you're
so afraid to get started because you don't
even know where to start. And number four,
you've been stuck at 100 to 300 followers for a long time and you have no
idea what to do to grow. If this sounds like you, then this class is for you. The second category is what I would like to call
the lead generator. Let's talk a little
bit about who fits in the lead
generator category. Now you want to be seen
as an industry leader, but you don't know how to communicate that
with your audience. You want to use Instagram to get leads and eventually make sales, but you don't know how to do it. Also, you're not sure of what
your audience wants to see and you don't know how to
make content for them. Lastly, you could also be balancing a full-time
job and you're just so frustrated that
Instagram seems to be taking all of your time right? Now. This feels like you, then this class is also for you. This class is for the
Instagram newbie. It's also for delete generator. Now, regardless of which
category you fit in, okay, whether it's
the Instagram newbie or the lead generator. At this point, that
one, you need clarity. You need clarity
on what deposed, how to create them,
who your audiences, what your audience wants
to see, where to start, and all of those super,
super annoying things. When you're starting out. Basically, you need a step-by-step process
to help you gain the confidence to create your own Instagram
content strategy. And that's exactly what
this class will give you. Number two, It's
also pretty clear that you need a
roadmap because you're not sure how to even go about your content creation process
systematically because all the free advice out there
is all over the place and you want something that gives
you a step-by-step process. Figure it out, and to make sure that the content
you're putting out there is actually
leading to sales. And lastly, you want
to leverage Instagram, whether it is to
position yourself as an industry leader or it is to help get sales
for your business. Either way, you're
looking to use your content to convert
your followers into sales. Now, my content
strategy actually helps you achieve all
of these three things. It gives you a great starting
point to help you structure your content strategy for Instagram to convert
your followers to sales. Now a few of the things that you will learn in today's class. Number one, you are
going to understand the importance of a
content strategy. Number two, you are
also going to learn the components of a
good content strategy. Number three, my snow
content framework. Now, this snow framework was
designed specifically by me and it is used to
help celebrate Norris, entrepreneurs and
business owners to grow their business on
Instagram and help convert their followers
into sales in a very structured and
systematic manner. Lastly, you will also get
a worksheet to create your own content strategy
for your business. Now by the end of this class, there are a few things
that you will learn. Number one, you're
going to understand why you need a content
strategy for your business. Number two, you're
going to figure out the types of content
that you need to use. Number three, you're
going to figure out a strategy that works
specifically for you. And lastly, you're
going to learn how to refresh it every two
or three months. Those are all the
things that we will be learning in today's class. If that sounds like something
that you're looking for, Let's hop right into this second video,
catch you in a bit.
2. Importance of a Content Strategy: Welcome back. We're now going into lesson
number one where you're going to understand the
importance of a content strategy. I personally believe it's
important to understand why you need a content strategy for your business
before we actually get into the content
strategy for your business. Alright, so first off, let's try and understand where your audience is and
where your offering is. So this is where your
ideal customer is, and this is where your
offering is, alright? As you can see in the image, there's quite some distance between where your
ideal customer is and where your offering your product or your service is. Now what most people think
is that your ideal customer just needs to take one
hop and you're offering. But the reality is that the distance between
your ideal customer and you're offering is actually a series of small steady steps. These are thoughts
that are occurring in your ideal customers mind
trying to figure out if they really want
to go through with the purchase decision of
choosing your offering. Alright, now, these
could be varied. They could be very
thoughts like e.g. they don't know if they
need your offering. They don't know what
your brand stands for. Perhaps they don't know
what you're offering is. They don't know if
they should choose you or your competition, or maybe they think that
you're too expensive, or they have further questions
about your offerings, whatever it is, each of
these questions Meet to be answered so that they take
steps towards your business. So e.g. they understand that
they need you're offering. So that's one step that your ideal customer takes
towards your offering. Maybe they understand
what your brand truly stands for and it
resonates with them. That's another step that they're taking towards your business. Maybe they now understand
what you're offering is that helps them take a
step closer to your offering. And maybe they understand the fundamental
difference between your competition and you. And they realized that yours is something that
they align more with. That makes them take one
more step closer to yours. E.g. they think you're too. But at the same time, they understand the value behind your offering your
product or your service. So again, that helps them take one more step
towards your offering. And maybe they have further questions about your offering. And once those
questions are cleared, it take further steps
towards your offering. So it's pretty clear
at this point that your ideal customer has
questions in their mind. And for them to come
closer to your brand, to your offering, they need
those questions answered. And that's exactly where your content strategy
comes into play. So the scenario that I just explained,
usually pre-purchase, basically the
content strategy for the pre-purchase
phase is used to help your ideal customer come closer in their purchase
decision for your offering. It basically helps them make
the purchasing decision. And that is why your
content strategy needs to be absolutely powerful enough to help them move towards your offering
step by step. Now we've talked a little bit about the pre-purchase phase. Let's talk a little bit about
why your content strategy is also important for
the post-purchase phase. Now, ideally in the
post-purchase phase, you want your customer to have a very smooth product usage. You want to give them a good customer
experience, not just that, you want to make sure that
they are choosing you the next time they need your
product or your service. Not just that. You also want them to refer you to their friends,
their family. Because referrals are actually a great way to build
your brand reputation. Not just that, it's
also a way for you to build your brand
reliability as well. Now, for you to
accomplish all of these, your content strategy also
needs to be on point. So this is basically how important your
content strategy is. It's not just important
for pre-purchase, but it's also important
for you to be intentional about your content
for post-purchase as well. So in this lesson, we've basically
understood the importance of the content strategy. And if I have to summarize
this entire lesson, I would say it's very,
very, very important. Now, in the next lesson, we're actually going to go over the components that
are important for any content strategy
and how you are going to determine that
for your business. Alright, catch you in a bit.
3. Component: Goals: Welcome to lesson number two. In this lesson, we're
gonna be talking about the components of
a content strategy and how you can identify those
for you and your business. Let's get into it. Now, according to my analysis, there are four components to
every good content strategy, but gonna go through each one of them and you will have to
download the worksheet that is there for you and work alongside with me as
we're going through this. So let's come into the
first component that I do have for you
and that is goals. All right, Let's
talk a little bit more about what I mean by that. Now, every good
content strategy needs to have an end goal for it. Why are you producing
this content? Now I want you to pause this video and write
down the reason why you want to produce content for your
business. I'll wait. You can pause. Okay, by now, I'm guessing
that you've paused this video, you've written down
your list of reasons. Now, if your reasons
is any one of these, maybe you think that the algorithm needs it and that's why you need
to produce content. Or one of your reason is my competition
is doing it print. That's why I need to do this. Or maybe you think your
audience expects you to, or maybe you've
written down so that my page looks
active and awesome. Now, if you've written
any one of those reasons, you've got to wrap them up and throw them out of
the window because those are absolutely not the
goals that you need to have when you are creating
your content strategy. Okay, let's get back
to the big question, and that is, why do you
want to produce content? Now, in my opinion, the easiest way to answer this question is
to ask yourself, what is your end game? What do you hope to achieve
with this content strategy? In my opinion, there are for really good reasons why you
want to produce your content. Let's get into the four buckets
that I do have for you. The first bucket is
brand awareness. If you are looking to build brand awareness
for your audience, using your content or using
the content strategy, then that's a very good reason. The second reason that you could have would be to
educate your audience. Now, one of the reasons
why this is actually a very popular bucket
when it comes to content strategy is
because this actually helps you position yourself
as an industry leader. Alright, That's on your agenda, is that your end game, then you would fit under this bucket, educating
your audience. The third bucket is basically
to nurture your audience. Now, in that picture
that I showed you, the image that I
showed you earlier, there were a series
of steps that your ideal customer needed to take to get to your offering. Now, helping them make
that purchase decision by a step-by-step process is actually called
nurturing your audience. You're getting
them to understand what your brand is about, why you're offering is
going to help them, how it's going to help them what differentiates with
other competitors, so on and so forth. You're nurturing your
audience to come to a point where they're ready to make that
purchase decision. So that's the third
bucket for you. The fourth bucket is
basically community-building. This usually comes
post-purchase, where after your audience
has engaged with your brand, perhaps they've bought your
product or your service. You want them to stay on. You still want to continue
giving them a good experience. You want them to feel
connected to your brand. You want them to feel
connected so that they can refer you or so that they can continue having a
positive experience. All of that comes under
community-building. So these are the four buckets that I do have for you. Okay. The first one, I'm going to
just going to repeat them. The first one is
brand awareness. The second one is to
educate your audience. The third one is to
nurture your audience. And the fourth one is
community-building. Alright? You don't have to decide which bucket you
fit into right now. All of that will
be determined in the snow framework that
I do have for you. In this lesson, we've
covered one component of a good content strategy
and that is goals. In the next lesson
we're going to cover the second component of
a good content strategy. And that is by your stage, catch you in a little bit.
4. Component: Buyer Stage: Hi there, welcome back. Now let's get into this lesson. We're gonna be
talking to you about the second component in
any good content strategy, and that is the buyer stage. Now let's talk a
little bit about that. Now, your buyer's journey, as we've understood
in the image that I showed you much, much earlier, is that there is a
series of steps between your audience and where
your offering is. Now, this is actually called
your buyer's journey, not the buyer's journey or
the IDA concept was actually introduced by a businessman
named Elias St. Elmo Lewis. Marketers such as myself, we heavily depend on this concept to explain
the buyer's journey. And that's exactly
what I'm going to break it down for you today. So the buyer's journey, as
I've already explained before, is basically a series of steps taken towards
your business. Now, these steps
are actually broken down into specific
sections to further understand what is your
audiences mindset during each of those steps taken towards your product
or your offering. The first stage is
called awareness stage. Now, in this stage, your
buyer understands or becomes aware that your
product or service is available in the
market, not just that. Most of the times your
buyer, your ideal customer, may not even realize that
they're pinpoint exists. So in this awareness stage, they basically understand or
become aware that they're pinpoint exists and they
need to look for a solution. And that's when we come
to the next stage, which is the interest. Sometimes the pain point is at a point where they can
manage it and they don't really want to look for options to help them solve it. That's usually in
the awareness stage. But when the pain point
becomes too much to bear, they start looking
for solutions. And that's the interest stage. They're interested to
look for solutions. They're actively looking for
ways to solve their problem. That's a good sign
because that's one step closer to their
purchase decision. Now the next stage after
interests comes consideration. This is when they're even more eager to solve
their problem. They're looking at your brand, they're looking at other brands, and they are considering
their decision to move forward with a
particular brand, particular product, or
a particular service. So around this time,
your audience, ideal customer is basically
considering their options. Alright? It's a very, very
simple to understand the buyer's journey
because it actually flows. If you see it actually
does flow for staff to become aware that
there is a pain point, then they have to
be aware that your product, your service exists. They have to show interests
because they need to be actively looking for a
solution for their problem. And number three, they
actually consider your brand. Of course, other brands in the market that's available to help them solve
their pain point. Now, the fourth stage is of course, the purchase decision. This is when they are
pretty sure that one, they've narrowed down
their options to either u and a competing brand, or they're pretty sure that
they want to work with you. They want to move forward
with your product or your service that
comes in the purchase. And then there is another
stage after that, that is the post-purchase. And that is basically
how their mindset is when they are
using your product. And of course, if they're
happy in this stage, there is one more final stage which a lot of people
usually miss out. And that is the repurchase
phase where they come back to you to get more of your
products or your services. Now the IDA concept can
actually be put into a pyramid. It basically explains
the quantity of people flowing through
the buyer's journey. At the top, we have
the awareness because a lot of people will
start to understand that, hey, I've got a problem on hand. And that's when few of them, a small percentage
of them start to understand that they need to look for a solution
for their problems. So that's where the pyramid, if you see, kinda narrows
down a little bit. So the people entering the
interest stage is going to be a lot smaller than the
people in the awareness stage. And of course, when they come
into the interest stage, few of them may not consider your product or your service. Few of them may be considering
product or services, so that narrows the
quantity a little bit more. The next stage is
the purchase stage. Not all of the people who
are considering to buy your product or service will actually move forward
with that decision. Some of them may choose
a competitor's brand. Some of them may actually decide that they
don't want to make that purchase after all and just drop away from the funnel. So again, you see that
the pyramid narrows a little bit more in your
post-purchase phase. Again, if they're not happy, they're not going to
come back to you, they're not going to come
back for the repurchase. That's a smaller percentage. Also, sometimes
your ideal customer may or may not require a repurchase of your
product or service. Also is a possibility
and that's why that's the narrowest
part of the pyramid. I really marketers
such as myself, we break this down into
three different parts. One is tofu and it
loves to say it, it's top of the funnel. And this usually comprises of the awareness and
interests section. Now the next part is the
muffin or middle of funnel. And it usually consists
of the consideration as well as a little bit
of the purchase decision. Lastly, we have
bottom of the funnel, which is their purchase and their post-purchase
experience. And usually the post-purchase
and the repurchase phases are heavily dependent
on client experience. What your buyer's
journey looks like. I'm going to repeat it
from the beginning. So we start with awareness, awareness of the pain point
and even to some extent, awareness that they need a solution to the pain
point that they have. The next stage is the
stage where they start to actively look for a solution
to their pain point. Consideration stage
where they're very, very serious and they've
narrowed it down to maybe you and maybe to
other competitors. We have the purchase decision, we have the post-purchase, and then we also
have the repurchase. Now, if we were to go back to the previous lesson
that I had for you and those four buckets, each one of those buckets
can actually be placed into this entire
buyer's journey. So the buyer's journey
was not my concept. It's a concept introduced
for marketers, but the buckets were
introduced by me. Okay, so now we're
going to seamlessly integrate my concept with the concept that already exists. And now the reason why this
is so important for us to understand where the
content bucket places is. Because depending on
where your audience is, you will be strategising
your content according to the content bucket that is
placed for that journey. So let me actually
explain where each bucket is placed and then I
will tell you why. It's so important to understand where the
bucket is placed. So if your audience is in the awareness and
interests stage, ideally you'll be using the brand awareness
content bucket, okay? If your audience is in the interests to
consideration stage, you will use the educated
audience content bucket. Now, if your audience is in the consideration as well
as the purchase phase, you will be using the
nurture audience bucket. And lastly, if your
audience is in the post-purchase as well
as the repurchase face, you'd be using the
community-building content bucket. Now why is it so
important for us to understand where
each bucket goes? Very, very simple. Your audience isn't
completely different mindset at each of these phases. So your content needs
to be tweaked according to what they are looking for
in that particular phase. E.g. if your audience is in
the awareness stage, okay, what did I say for the awareness
and the interest stage, we're going to use the
brand awareness bucket. At this point, your audience is not even aware that
they have a pinpoint, nor are they aware that
you even exist your brand, your product, or your offering. So at this point, all of
your content is going to be revolving around making sure that your brand
builds its awareness, helps people identify if they
have a pain point or not. Helps them recognize
their pain point, helps them understand
that there are solutions available
for their pinpoint. And number five, it also
helps to generate interests. So all of that will
actually come under the brand awareness
content bucket. Now let me take the example
of the Educate bucket. Now, in the bucket, this is usually when
your audience is closer towards your interests as well as your
consideration phase. So at this point, okay, they've got it
narrowed down to you. And maybe two other competitors. At this point, you
really have to prove why your product or your surface is much more suited to them versus
your competitors. One of the ways that you
can achieve this is to position yourself as
an industry leader. Okay? So if your audience on Instagram
is around this, ideally, you would be giving them
content to educate them, to make sure that they recognize that you are industry leader. And if they were to buy any product or service
in your industry, it has to be from you, from the industry leader. Okay, so that's the example
that I do have for you, for the educate audience. Let's go to the example
that I do have for you, for the nurture audience. So this usually comes in the consideration to purchase
phase where they're, at, at this point, your
audience's mindset, if I have to be
specific, is that one. They are either deciding whether they should
move forward, whether it's worth it. There are certain at this point that they want
to move forward with you, but that might be a
little bit hesitation for them to actually move
forward with the purchase. So at this point, what
you're essentially doing is that you are
nurturing your audience. You're helping them solve their frequently
asked questions. You are handling
their objections. Maybe they're the fuel that
your prices too expensive, or maybe they're unsure if that product is
going to help them, or maybe they're scared They're gonna get buyer's remorse. All of your content
for the people in these two phases would be
most likely to nurture them, to help them get answers to the questions that is stopping them from just taking
the next step, and that is the purchase. Alright? And of course, the last
content bucket that we do have is your community
building bucket. As I've explained a
little bit earlier, your purchase, post-purchase,
and your re-purchase. It really has to be a very
good client experience. One of the ways that
you can provide a great client experience is to make them feel part
of the community. It helps to build much
more trust, not just that. With that sense of community, they are more likely
to refer you. They're more likely to come
back and purchase from you. So this is how my
four content buckets actually aligned with
your buyers journey. At this point, it's very, very important for you to
understand what exactly is the mindset of
your audience when it comes to the platform
that you're looking for. Now I know this entire class is pertaining to Instagram
content strategy, but I did mention that you can use this content strategy for any social media platform and for your blog posts as well. Okay, So the first
question that you need to ask yourself
at this point is, what is the mindset of my
audience at this point? Which stage do they fit in? Are they in the awareness stage? Are they in the interested? Are they in the
consideration stage? Are they in the purchase stage? Are they in the
post-purchase stage? Are they in the repurchase? So wherever your audience is, you've gotta do a little
bit of research for that. Wherever your audience is, you've got to understand
what is their mindset. And you've got to pick
the content bucket that aligns to the stage
that they are in. Now that wraps up this lesson. In the next lesson,
we're gonna go over the third component of a good content
strategy and that is the visual elements catch
you in a little bit.
5. Component: Visual: Welcome back. Now let's get into the third component of a
good content strategy, and that is the
visual component. Now, this is specifically for
Instagram, but like I said, you can always extrapolate it for any of the other
social media platforms, as well as your blog posts. So when it comes to
the visual element, there are a few
questions that you can ask yourself at this point. Whatever content that
you're planning out for your content strategy doesn't align with your brand
voice or color palette. Is it easy on the eyes? Is it eye-catching? Which IG feature are
you going to go with? Are you gonna go with IGTV? Are going to roll reveals
that you're going to go with castle or just stories. How are you going to convert
whatever content bucket you have into actual content that comes into the
visual aspect of it. How are you going to like e.g. if you are creating content for the brand awareness bucket, how are you going to bring
that brand awareness on Instagram or on the social media
platform that you want, or on the blog post
that you want, Okay? Are you going to reuse reals? Are you going to use maybe
you just carousel post? Are you just going
to take pictures and use the relevant hashtags? How are you going
to go about it? And that comes into
the visual aspect of a good content strategy. The last question that
you're going to ask yourself at this point is, does it match your
overall brand aesthetic? This is very, very
important because as much as it's important for you
to have good content, it's also important
that your audience sees a very systematic and
consistent brand aesthetic, brand tone, and even
just the brand feel. If there is a bit
of a disconnect, what happens is that subconsciously
there is a mistrust. But if you're consistent
every single place, again, a very subconscious layer of trust builds and that's
what you want really. So this was a very short lesson, but we talked a little bit
about the visual aspects. Again, I would really
like you to take your worksheet and workout
the visual aspect. There are more questions
in that to help you determine the visual aspect
of your content strategy. In the next lesson, we're
gonna be talking about the fourth component of
a good content strategy, and that is promotion. Catch you in a bit.
6. Component: Promotion: Welcome back. Now let's talk about
the fourth component in every good content strategy
and that is promotion. So it's not just
important for you to have content strategy
for one platform. Most likely you're gonna
be on multiple platforms. So how are you going to
re-purpose that content to various other places that
your brand is present on. That's one of the most
important things, a good content strategy. How are you going
to connect with your audience on other
platforms as well? So few of the questions
that you can ask yourself, where else will you
re-purpose and post it? Okay. Are you going
to either put it as is or are you going to
re-purpose it as something else? Now, maybe the real had
five important points for why your product is
super, super awesome. Maybe you want to
convert that into a written post for LinkedIn. How are you going to
be purpose this entire process of using the same
content elements and basically converting
it into a form that is relevant to the platform is actually called as re-purposing. Are you going to put it as is, or are you going to repurpose
it into something else? Maybe that other platform
does not support reals. So do you want to design something else and maybe
put it as a carousel? There are different
ways that you can go about repurposing. How are you going to interconnect each of
your platforms so that your content strategy is
cohesive across all platforms. Okay, then when else
would you promote it? Are you going to post it again
after a couple of months? All of those things are very, very important for you
to understand and are part of a good content strategy. Lastly, you're also
going to understand if you need anything
additional for promotion, do you maybe need to hire
someone to help you repurpose? Do you need to hire
a videographer for your help to help
you create the content. Understanding what resources you have in the moment and
what resources you need to budget for is also
part of this entire process. It's also part of
having a really, really good content strategy. And basically those are
the four components of a good content
strategy to review. The four components
are gold, buyer, stage, visual, as
well as promotion. At this point, what I
would like you to do is fill in the
worksheet to identify your goals and consequently understand your buyer
stage, not just that. Go through the clickable PDF checklist that
I do have for you, for your visual elements. And then go through the
clickable PDF cheat sheet that I also have for you,
for your promotion. Alright, Those would really, really help you build a content strategy
that is cohesive. Now, in the next lesson, I'm going to go over my snow content framework.
Catch you in a bit.
7. The SNOW Framework: Welcome back. In this lesson, we're
going to talk about my snow framework to help you create a content
strategy that helps you convert followers to sales. Now before we get into the framework that
I do have for you, let's do a small refresher on what we have learned so far. Now, we understood
that this is actually where your ideal customer is and this is where
your offering is. Basically for your
ideal customer to reach you or to come to
the purchase decision. It is basically a series
of very small and stay steps that they need to
make towards your business. And once each of those
questions at that point is covered or they feel secure with the answers that they're getting
at that point. That's how they get
closer and closer to buying your product
or your service. Now that entire portion of small steady steps is basically facilitated with
a good content strategy. Not just that, when we're
talking about post-purchase, all of the entire process to help with smooth
product usage, good customer
experience, choosing you the next time or even
refereeing your friend, all come under a good
content strategy. Now let's get into
my snow framework. Now snow stands for step
nurture, Objections and winds. So S for step n for nurture
over objections, W4 width. Now what does basically does the snow framework is
that it helps you create the content needed for your
content strategy basically gives you the pillars you need
to build your content on. Let's get into what
each of these mean. Now let's get into S for step. Okay. Now what this does is basically this kind of content, the step content encourages your ideal customer to
take their next step, or in other words, to take some action
towards your business. It might not necessarily be buying your
product or service. Remember, I said that there
is a lot of steps for them to take to get to a point where they're ready to
purchase your product. So maybe the step could be downloading a freebie or a
lead magnet if you have that, or to buy a lower
end of your product instead of the product that you thought they
would initially by. Could also be, if you are
a coach or a consultant, book a free call
with you or DMU or register for your upcoming
webinar, whatever it is. Any content that encourages
your audience to take a step towards your business
is called the step content. Now let's get into
N for nurture. Now, I really, when it
comes to nurture content, anything and everything
that helps to build relationships be make you look like an authority
in your field. See get your customer
to trust you. D ensure a good customer
experience or E, to get them to start
considering you would come under your nurture and that
is n. That's the n in snow. Alright? Content that come
under this e.g. would be maybe an FAQ post. Frequently asked questions post for your product
or your service. Or maybe you want to talk about your brand mission
and your vision. Or maybe you want to have related posts about what
community service you're doing. Anything and everything that
revolves around nurturing your audience would come
under the nurture content. N for nurture, and that
is your nurture content. Now let's go to 0, and that is objections. Now of course, during the course of their
buyer's journey, there's gonna be a
lot of objections. Maybe Your price is too
high or maybe they're unsure of how it's going to
incorporate into their lives. They're gonna be tons
and tons of objections. The content that pertains to handling objections comes
under the objections content. The objective basically of the objections
content is to remove the possibility of a note
from your ideal customer. And this works best, usually when you anticipate what their objections
are going to be. A few of the ways that you
can actually do this is talk to people who have already
purchased your product. What were their
initial hesitation? What help them make
that purchase decision? It's usually a
good way to survey them to find out what
those objections are before they come about so that you can use
your content to prep your audience and to remove that possibility of a node
before it even comes. That's usually the
best objection. Handling. Of course,
sometimes you can't catch all of them and
some of them do remain. And that's when you basically
use more content for objections and you help them
make that purchase decision. Now a few examples that I
do have for you would be to use content to increase the value of the
product in their eyes, maybe you want to talk a
little bit about the benefits. The exclusive features that your product or
your service have. A few of the other
ways that you can do. Maybe you can explain what is the value for money in
your product or service. You can explain why your product has different features
from your competition, why it ranks better. All of those things comes
under your objections content. For objections,
objections, content. Alright, Now let's come into w and that is your wins content. Now, basically what the
winds content does is it's the final push that your audience needs so
that they can pick you. Ideally, they need proof. It's just as simple as that. They just need proof
that your product will work for them the way you tell
them that it is going to. One that was a slightly
complicated sentence, but it's absolutely true. They need proof. It's just as simple as that. This would come
contents in the winds. Content would come as
testimonials or reviews, or even user-generated content. We call it USG in
the marketing world. So if your customers are
talking about your product, sharing those or repurposing
them as wheels or content or carousels would be
a great way for you to use within the content. Now comes the fun part. Now we're going
to piece together the components of a
good content strategy. We're also going
to piece together the IDA concept that I
shared with you earlier on. And we're going to just
put those together with the snow framework
that I do have for you. Okay. Before we get into the
piecing together part, let's do a small review. Until now, we've understood which content buckets
we need to choose. We have also understood which
stage our audience is in. They've also decided
our visual aesthetics. If you've gone
over the checklist and the worksheet that
I do have for you, this is where you should be
with your business right now. And of course,
you've also decided on your promotion techniques. Our next step is to actually figure out which content to put out that our customer moves
further along the line. And so this is how we
piece it together. I write snow S for step and for nurture over
objections, W for width. Now brand awareness is
usually the step and nurture content starting to
make sense now, isn't it? So S and n would make
your brand awareness. If your audience is in the brand awareness
content bucket, I'm going to put it
again over here. So if we take a look at the
entire buyer's journey, you remember where
brand awareness, it came in, the awareness
and the interests. So if your audience
is in that phase, then ideally the kind of content that you
will be putting up is step content and
nurture content. These to form brand awareness. Now, the next thing is if
your audience is either in the nurture bucket or
in the Educate bucket, that's usually interests
consideration, purchase those three stages, then you would be
using nurture and objections as part of
your content strategy. I'm going to repeat that again. If your audience comes under the nurture and the
Educate bucket, that's usually from interest to consideration to purchase. Then you would be using the nurture content as well
as the objections content. Now, I've added one
more extra, e.g. you're in your launch or
your promotion period. Ideally, you want to focus on your objections content
and your wins contents. So 0 w, alright? And if you are in your
community building bucket, if your audience is in the
community building bucket, then you would be using nurture
content and wins content. So this is the basic structure
of the snow framework. It helps you decide
which content to put out based on the content bucket that your audience belongs to. Now I'm gonna give you a
couple of examples and we'll go through each of them
in the next lesson. The next lesson is just
about examples on how you're going to fit the snow bucket
into your content strategy. Catch you in a little bit.
8. Examples of SNOW Content: Welcome back. In this lesson, we're
going to go over some of the examples
that I do have for you so that you can implement the snow framework
for your business. Alright? So we talked a
little bit about S NOW, which was step nurture
objections and wins. So if your audiences and
the brand awareness bucket, and let's just
review a little bit. If they're in the brand
awareness bucket, they're usually in the
awareness and interest stage. According to my snow framework, the kind of content
that you need to be putting up is S and N, right step and nurture. So if you're trying to build
brand awareness, ideally, the kind of content
that you'll be putting out would be to download your freebie or by
a lower end of your product. Basically, you're letting
them know that you exist, your brand exists, and you are helping them get
to know your brand, your business a
little bit better. So that's where the
step content helps. Nurture content also
helps because at that point where you're trying
to build brand awareness, you're trying to
form a relationship. You're trying to get them to connect with you a little bit. Your nurture content
will really, really help you at
this point as well. So for the brand
awareness bucket, It's s and n, which is your step
and nurture content, not the Nurture and
Educate buckets usually go hand in hand. And for both of these, if you think that
your audience is in need of nurturing or you feel that you want to position yourself as an industry leader, as an authority in your field, then these two buckets would be where you need to
keep your content. And that is for nurture
0 for objections. Because at this point, when you are keeping out content that
helps with objection. Handling, you're
also educating them about why your product is
a better fit for them. Of course, your nurture
content will be helping them. The nurturing aspect as well, you're gonna be
building relationships. You're going to make you
look like an authority. You're going to help
them trust you. You're going to build a
good customer experience for them even before
they purchase. And then of course, you're also going to get them
to start considering you. And so that's why
when you are dealing with Nurture and
Educate buckets, ideally, you would stick to nurture and objections content. Now say e.g. you're in your
launch or promotion period. Ideally, during this time, you would want to use
objections and wins. This is because when you have
your promotion going on, they're usually at the brink of making that
purchase decision. And they just need that little push to help them make that
purchase decision. And that usually
comes with objection. Handling as well as wins when you let them know
through testimonials and reviews that your
product can actually bring them the transformation that you are saying it will. It just helps them make that purchase decision
a little bit easier. Of course, you will have a lot of objections
during this phase. So it's really good to put
out objection content so that you are tackling their objections
even before they arise. Alright, that's always
the best way to go. Lastly, we're going to talk
about community building and that is nurture and wins. So your nurture and
your wins content would ideally come under your
community building because one, you want to reaffirm
to them that the purchase that they've
made is positive, is good and it's helping
other people, right? So that comes under the winds. You are building a
community over there. Not just that with
your nurture content, with your relationship,
building, with content that builds trust, you are building a
community mindset for all of them as well. So these two are very good content pieces
that you can put if you are focusing on community
building in your audience. Now these are the examples
that I do have for you. Your next step is to
actually take a look at the snow worksheet tutorial
that I do have for you. Not just that, please
do take some time to fill out your
worksheet and create your content strategy
for Instagram or even for any other
social media platform for, even for your blog
posts as well, the same concept framework
will work for any platform. And lastly, do a little
bit of a jig because content strategy is
now done and dusted. And all you have to do
now is to implement that. And there you go,
You're doing awesome. Let me tell you
that. Okay. So don't forget to check out the snow Worksheet Tutorial
and I'll catch you in my next class. Bye.
9. Components Worksheet Walk Through: I would just go over the content strategy components
worksheet for you. So in the worksheet, It's a Microsoft Word document. I have done a recap of all
the four components just so that it will help you to remember them while you're
filling out the worksheet. So I've got a couple
of notes over there. And then over here you're going to actually figure
out your goals. I've got a couple of
questions for you. How do you understand
your buyer's journey? How do you understand which
stage your followers are at? All of the questions will
help you arrive there. Alright, so please do take
the time to fill this out. And this is basically how
you will come up with content topics by understanding where your followers are at. I also do have the visual
and promotion checklist. Don't forget to check them out. I also do have the snow
content Excel sheet, so I'm gonna put videos
for them up as well. Catch you in a bit.
10. Visual + Promotion Worksheet Walk Through: This is the visual
element checklist. This is what it looks like. It's a clickable PDF. So all you have to do is go over each of the questions
that I do have for you and make sure that
your post is aligned with the visual aspect
of the components. I also do have a promotion worksheet for
you in the download section. They've got a bunch
of questions for you to answer so
that you can get the promotion part of your
content strategy all fixed up. I really hope this helps you. Thank you so much for watching my lesson all the
way up until here, I'll catch you in my next class. Bye.
11. SNOW Worksheet Walk Through: Hey there. So this is the snow content template
that I do have for you. It's an Excel sheet. The first column you
have the framework. So it's either gonna be step
nurture objections or wins. You're going to
put it over here. Post date is when do
you plan to release it? Content-type would
be whether it's a real or a carousel
or is it an IGTV, you can decide to
put it over here. Next is the objective
of the pose. What is the endgame of the post? And we've talked a
little bit about this in the lesson that I had
previously for you. For you, while you're
deciding your content, I've given you a couple
of options you can put in your topic for the post, the creation date, the
status is in progress. Has it already been scheduled? All of that can be
written over here and any additional notes that you would like to
add personally. Now I've got a
separate column over here called the ideas dumb. It's just a column that
works specifically for me. I usually just put in
all of my ideas here. And when I'm ready
to create them, I go over to this side
and then I add them into the content type and then the objective and
then the topic section. Over here, I've got
a shortened version of the snow framework
just for you. If you would like to
focus on brand awareness, then I've got step and nurture, so on and so forth. So everything's just here
in a mini box for you. Now let's go over an example
that I do have for you. E.g. I'm a health
and fitness coach. Alright, and my audience is
in the brand awareness stage. Ideally, I would like to
focus on step and nurture. I've got the post
date for my content. I want to do one post
and maybe one story. The objective of
this particular one was to download the lead magnet. As in, I would want
my audience to download the lead magnet
and then for my stories, I want them to be aware
of my course launch. So over here, the topic, I've given it, I've
given a creation date, and then I've even changed in the status for me personally, I usually write the
content in the nodes, but you can use it for whatever you would
like to have it for. And then over here I have
an ideas dump column. Alright, so this is
how you would fill out your snow content template. Hope this helps catch
you in a little bit.