Transcripts
1. How to Boost Your Confidence and Your Program's Value lesson 1 video: Welcome to How to boost your confidence and
your program's value. I know it can be hard to tell if your program is truly
valuable enough, especially if
you're a new coach, there are so many questions
that can come up, like, is your program really worth the price you want to charge? Are you overcharging? If you're
not getting many clients, it can be especially
easy to fall into the trap of assuming that it is just not
worth the price, even if that's not
actually the issue. You can wonder, will it
really get people results or am I going to wind up feeling like a fraud and being
seen as a fraud? And do people have a
good enough reason to choose it over other
offers in the same field? It can be especially easy to feel like this if you're new, if you're looking at
really established coaches with big teams who
have these really big, ambitious, comprehensive,
all inclusive offers, whereas you're just fixing
one piece of the pie. So all these questions
can come up, and I'm going to
help you to sort through them during this class. And if these things are causing
you to lack confidence, that lack of confidence can really hurt your
ability to make sales. If you're not confident
in your own expertise, other people won't be
confident in it, either. If you're not confident
in your ability to get them results,
why should they be? They'll pick up on
your energy and they won't trust you
enough to work with you. And to make matters worse, if you're right about your program, not being able to get results, those who do sign up
with you will wind up feeling misled, ripped off, and discouraged, it
might make them more reluctant to try again with
another coach in the future. So I don't want that to happen
to you or your clients. So in this class, you're
going to discover how to know if your author is
truly valuable enough, how to objectively evaluate. Is this actually good enough or is it just kind of
myself doubts talking? And if it is valuable enough, I'm going to help you to be
more confident in that value. And if your assessment
indicates that it's not valuable enough
as it currently is, I'm going to give
you concrete ways to increase its value
without overloading your programmer or
yourself and not just talking about dumping
more and more info into it. I have been a client of
coaches who did that, who included way
too many unrelated or tangently related things
in the same program. I didn't feel like
I got more value. I felt ripped off.
I felt like I paid too much for a bunch of
irrelevant craft when I should have just paid a
smaller fee and taken a smaller course
that was actually tailored to what I wanted. Now having too much info
doesn't increase the value. It just makes it cluttered
and overwhelming. It wastes your time
and your clients time on giving them stuff that they don't
really need or want. So this class is very
results focused? This is about creating
amazing results for yourself and your
clients with less time and info than you'd be putting
into it if you were just dumping in for the sake
of adding more content. So please make sure you tune in for the
rest of the class. I'll see you in the next video.
2. How to Boost Your Confidence and Your Program's Value lesson 2 video: Welcome back to How to boost your confidence and
your program's value. So today, we're going
to look at how do you know if your offer is
actually valuable enough? So I want you to
start by picking a single highly
desirable result. This is something that
people really think about, not just something that
you know they need, but something they
know they need. And I want it to be specific
and easy to picture. Like, if a guy was
an actress and you described this result to
me, could I act it out? If not, it might be too vague. If you're vague, people don't really have an emotional
response to it, they can't picture themselves experiencing this problem
or having this result. The more they can
picture it, the more they can actually see
themselves in it, whether it's relating vividly to the problem you're
describing that you solve or strongly desiring the
outcome that you describe, it should be so specific that
they can see themselves, hear themselves, feel
themselves in it, maybe even smell or
taste themselves in it. You know, I can picture, say, eating their favorite
foods and still feeling healthy and
energetic or they can feel the arms of
their children around them because they have time to actually hang out
with their kids. They can see themselves
standing in front of a mirror, fitting in their
favorite outfits again you help them
to lose weight. Specific stuff like that, they can really
see here and feel. An important litmus
test for this is, if this thing you're
describing was all your clients get,
would they still want it? For example, let's say I was looking for a relationship
with my soul mate. I wanted to meet and
marry my soul mate, and you promised, Oh, yeah, I'll help you get better
communication skills. Okay, if I only learned
better communication skills, but I didn't get
better relationships. I didn't meet my soul mate. I didn't have better
interactions with my kids. If all I got was the
communication skills, but not the improved
relationships, the smoother interactions, possibly even the promotions at the job or the
increased sales, all those things that come from the communication skills,
I wouldn't be interested. But if I could get all those
other things, you know, the better relationships,
the promotions, the sales, all these things that come
from the communication skills, if I could get all that
without taking time to study communication skills,
well, that would be great. So it's not the
communication skills that's the selling point. It's the results
I get from them. So I encourage you to
look at the results that you're thinking of
creating your program around and that you're creating
your marketing around and ask if this thing
was all they got, would they want it,
or is it really just the means by which they get the thing they
actually want? So once you've determined
that you are, in fact, offering a truly
desirable outcome, you know, something
that they actually think about, something
they desire, something that keeps them up at night, you need to ask yourself, are you covering all the steps they need in order
to get this result? Never assume they know
how to do a step. You know, those
horrible tech walk throughs where you google, how do I fix this problem
with my computer? And they say, Oh,
just open this tab. Really? Where exactly
do I find this tab? Or if somebody said, If you asked how to
eat a watermelon and someone said bite into it. Well, you don't want
to just bite into a watermelon. First
you got to cut it. If they forget to say
you got to cut it first, you're going to have a very
disappointing watermelon. Always assume that you need to walk in through
from step one. If people already know
how to do Step one, great, they can skim that part. But if someone doesn't know it and you assume
that they know, they probably won't get
results from your program. Cover everything from
beginning to end. For example, if you were creating your very
first newsletter, what are all the
steps you would take? What would you need to
know about each step? I'll go into more depth
on that a bit later. So here are a couple additional
examples. One article. I was trying to
transfer my email, my business email from
one provider to another. One article I was reading told
me I would need to modify an FTP in order to transfer my mail from
one provider to another. They went on and on
about how so and so email service was popular and lots of people were transferring
to it. I don't care. What I really cared about
was what the heck is an FTP? They didn't tell me
what FNFTTP was. They went through the
whole article without even explaining the term they were
telling me to work with. By contrast, another
site's AI chat bot walks you through
the entire process from login to completion. Not always quite
accurately. But it does. It starts with, go to the SCRL, log in, go to this part
of the navigation bar. Click on this, click
on that again. It walks you through
every single step without exception from
beginning to end. That second one is how
detailed you should be. Don't ever assume that people
know your industry jargon. The other day I was talking
with a coach who she went to a three whole course teaching people
about lead magnets, and then was informed by one of her participants that they didn't know what
a lead magnet is. Never assume that your clients know what
you're talking about. Explain it all from square one. Imagine if you were talking to a 5-year-old who'd never heard of your industry or an alien who'd never heard of
your field of expertise. Would they understand
your explanation? If not, make sure you're defining all the
terms, break it down further. Another is, are you
covering the steps in enough detail that people
can actually implement it? So, here are some bad examples. Create email subjects
that inspire curiosity. Notice what limiting
beliefs you have, identify what makes a
person your ideal soulmate. These tell them what
to do, but they don't tell them how to do it. So you need to actually
break it down. What principles or
components actually make an email subject curiosity inspiring as opposed
to say confusing? And what questions can they
use to identify what's a limiting belief versus an objective fact and who
their ideal partner is? Another criteria
you can look at is, did you include examples? For example, you could give examples of headlines
that create curiosity and clicks and explain
what it is about these headlines that actually
makes them so attractive. Or if you're a
relationship coach, you can share short stories whether real or
fictional to demonstrate your scripts and principles and your mindsets being used
in realistic scenarios. Explain in detail why each
of these examples works. Help them understand the
principles behind them so they can customize effectively
because let's face it, even the best script isn't going to sound natural
coming from everyone. And if they start sending
scripts to their audience or using scripts in conversation that don't actually
sound like their voice, it's going to make
that interaction feel weird. It's going
to be off putting. It's possibly going to have the opposite effect
of what you wanted. So help them to understand
the principles behind it, and then they can customize
it so it actually sounds like them without
losing effectiveness. Another criteria is, did you include all the best practices
they're going to need? How can they optimize
their processes or results in ways that they
might not have thought of? What are some little hacks that can make an email
subject more interesting or words they can
use or phrases to avoid to not trip
the spam filters? How can they implement your
strategies more effectively? For another example, if
they're shooting videos, how can they optimize their intro so it hooks
people in their outfits, so they're eye catching
and memorable, their lighting so
that it's inviting, it feels professional,
their tone of voice, their body language,
to be more magnetic, their call to action to inspire
more action, et cetera. What are all the little nuances of each stage of this process, each component of it that helps them to be more
effective in it? Or what are some software
systems or nuances of language they can use to
improve email deliverability. So any little nuances, any nitty gritty details
that the lay person might not think of, be
sure to include those. Another important one is
warning about common mistakes. What are some of the mistakes
you often see people make? Especially things that look on paper like they should
be a good thing to do, things that people might
be really tempted to do, but you know are actually
going to undermine them. So what do you often
see people doing? And why do they make
these mistakes? Kind of tying back to what I just said in the previous slide, you want them to understand the principles behind why it's a mistake so that
they don't wind up just making another
variant of the mistake. You help them to understand,
why is this a mistake? What mindsets or thought
processes are going on here? What impact is it having
on the other person or on my business when I make this or when this hidden
factor is at clay. You know, for example, someone may use a script
that's ineffective. But even if you get them
to change the script, what's the mindset
behind that script? Why were they saying
these things? Why did they have
this energy that was so off that it was off
putting their clients? What is the mindset or the internal process going on behind this failed
script that they were using that might
lead them to come up with another failed script or that might cause them
to put people off, even if they're using
the right script. And what are the consequences
of those mistakes? What the actual impact does this have on their life when
they make these mistakes? So they're motivated
to avoid them, and it's not just you
saying this is bad. Here's why this is bad. And how can your clients avoid those mistakes and similar ones? What mindset techniques
should they use? What practical approaches
should they take? What actions should they take? What exactly should they do
to avoid those mistakes? Another way to create a lot of value is to do some
of the work for them. This can include things like scripts for sales conversations, for ways to diffuse arguments, for ways to tell if
someone's lying, anything that they might
need reusable phrase for checklists to make sure that they've got all their action
steps right there in black and white
and can easily make sure that they're
doing them all. Templates for things like
emails and sales pages, copy pastable code if you're helping them
set up software, recipes for good, healthy,
tasty, fast meals. If you're a health coach
who's helping people to improve their
health on limited time and energy and budget
or software that can help them to deliver
their coaching program. So when you include
stuff like this, it reduces the client's workload and makes them less likely
to get overwhelmed. And, of course,
having the expert do it helps to ensure
that it's done right. You're not trusting them
in their guesswork and their inexperienced
ability to do this. You're actually doing it for them with your own
expertise and, you know, taking the
time, the research, the effort, the guesswork
down to more of a minimum, so they can get better results
faster with less effort. So as a really good way to
increase your program's value. So if you need more help
with that last step, I encourage you to check out
my other Skillshare course, how to make your courses more
valuable by adding bonuses. This really focused on
that specific topic, it gets into a lot of
detail about the types of value adding bonuses you can
use and how to create them. Definitely check that out once you're done
with this course. For now, I encourage you to
review your existing material and see if you need to up level it based on what
you just learned. So if you do find out
you need to level it, I'm going to help you with
that later in this class. And if you do during
this assessment, find out it does look
like it's good enough, but part of you just doesn't
want to accept that. You know, your brain knows
that it's good enough, but your heart is still
saying, Oh, maybe not. Then definitely stay tuned
because in the next lesson, I'm going to teach
you some ways to solidify your confidence in
your own expertise and value. The times when even though you objectively know
it's pretty good, your mind's still kind of
trying to sabotage you. So I will see you
in the next video.
3. How to Boost Your Confidence and Your Program's Value lesson 3 video: Welcome back to How to boost your confidence and
your program's value. So in the last lesson,
you learned how to assess whether your
program is good enough. If you concluded that it
isn't valuable enough, I'll give you some strategies for fixing that in
the next lesson. If it is good enough, but you're having trouble
feeling like it is. This lesson will give you
strategies for changing that. So if you feel you're
uncertain because you're new, one of the reasons people doubt their expertise is because
they're new to coaching. But I want to understand being new can actually
be a superpower. With some experienced coaches, they can forget what it's like to be in their client's shoes. They forget what their
clients don't know. In previous lessons
in this class, I mentioned how some
people will say stuff like notice what
limiting beliefs you have because they've
forgotten that people don't know how to identify
limiting beliefs. But if you're new, you
have more recent memories of what it's like to be
in your client's shoes. You remember how they feel and more of what they
do and do not know. So whether you're
new or experienced, whether you're formally trained or just speaking
from experience, the important thing is, do you know how to get the result? If you know how
to get the result reliably, that's
what's important. Now if the reason you're
doubting yourself is because you think you
need to give more info. I touched on that in
an earlier lesson. Some people will just dump
more and more info in because they think
they need to do that to make it good enough. If they just make their
book thick enough, their course long
enough, if they just add enough info,
it'll be good enough. That's a mistake. Don't base your program's value on quantity of info alone. Too much info actually
makes it less valuable because it overwhelms the
clients and prevents results. It's also a higher cost
for your clients because more content for them to consume equals a higher
time investment for them. It's actually more costly
for them to go through all this content than
it would be for them to go through a smaller amount of content and get
the same results. Of course, as I alluded before, when you add info
that's off topic, clients feel a
little ripped off. I'm a novelist in addition
to being a business coach. And I was trying to learn
how to market my novels, my fiction writing
because, of course, the usual marketing strategies of here's the problem I solve, here's the result I give doesn't necessarily
apply to novels. So I wanted to learn how to market for fiction in specific. Well, I got into this course, and it went on and
on and on and on and on about how to outsource the writing and do the marketing
for non fiction books. You think I felt like
I got more value? Heck, no, I felt ripped off. I thought I should
have paid maybe $100 to get all the
content I wanted, instead of paying almost $1,000 to get mostly stuff
I will never use. I will go to my grave
before I use most of this. So no, off topic info
is not more value. It is a rip off. Don't do it. And also understand,
even if you're comparing yourself to
someone who has this big, comprehensive all
in one program, including fields of expertise
you just don't have, understand that some people only need one piece
of the puzzle. I didn't need all these
other pieces that this coach was dumping
into his program. I just needed the piece that related to marketing
fiction works. He didn't even do
that very well. So yeah, some
people have already mastered most of the steps or just don't need
most of the steps. They just need that one
piece of the puzzle. That won't always be the case,
but some people need that. So even if you just
cover one thing, like how to build a newsletter
list, for some people, that's just going to
be the one part of their business they
haven't mastered yet or if you just know how to solve a certain
type of argument, that's going to be
the one piece of a relationship that
isn't working. The bottom line is,
the more you can get clients' results with less time and effort on their
part, the more value. So focus on giving them the info they need to get
the result you promise, and only the info they need to get the
result you promise. And if you self
doe is because you don't have enough evidence
of your effectiveness, if you know your topic, but you aren't sure how
good you'll be in an actual coaching scenario,
one option is to test it. Offer a few sessions
for free or for a discount in exchange for
feedback or testimonials. Basically, do an alpha launch of your coaching or a Beta
launch of your coaching. Use this opportunity to
test your skills and your offer to see how much
value people get out of it, to see if there's
some part of it that you need to improve in order to get better
results or to give your clients a
better experience, and then incorporate
that into your offer and then raise the price to
what you want to be charging. And this is also, of course, a way to get testimonials
that you can use when you're looking to
charge your full price. So what if the result itself doesn't seem valuable enough? That's one of the
biggest things that definitely needs to be changed, but if it isn't valuable enough, but let's assess, is your result actually
valuable enough? Because it can be easy to focus on one aspect
of it and forget just how comprehensive a change you're creating in
your clients' lives. So let's assess it bit
by bit. Piece by piece. How will it affect your clients' lives in the following areas, time, money, relationships,
health, and lifestyle? Now, this includes
the indirect effect. For example, if I'm helping you to create a valuable
course, which I am, it obviously helps
you in terms of money because if you create
a more valuable course, people are more likely
to want to buy it and refer it to their friends. It also affects your time. People could spend months
or years trying to create a coaching
program and then spend a whole lot more time trying to sell it because it's not good enough or because they weren't confident that it
was good enough, and they can end up at a whole lot of time
because of that. Relationships. If you're
doubting yourself and you're not going to
show up as vibrantly in your relationships. If you're spending way too
much time on your business, you're not going to
have enough time for your relationships. Whereas if you had
plenty of time, if you were happy,
confident, thriving, you'd probably show up
as a better, happier, more appealing version of yourself and your relationships, then people would be
more drawn to you. They'd enjoy your company more and you'd be able to
be more present and happy during this time you spend building your
relationships. Your health, if you're really stressed
about your business, if you don't have
enough money to afford healthy food or time for exercise or the supplements
or medications you need, that's all going to
affect your health. I'm not a health coach, but by helping you to build
a more successful, profitable business that
takes less of your time, I can give you the resources with which to
improve your health. And of course, lifestyle, you know, what's
your schedule like? Do you have a workflow
that works for you, or are you grinding through your days doing things
you're not enjoying? I want to help you
to build a business that's based around
what you love. That's what I'm doing
here in this class. So basically, lifestyle covers any aspect of the
life of the schedule, of their experience of living in the Earth as a human being. That's not already covered
by these other things. So I encourage you to examine the result you offer
and ask yourself, how does it directly
or indirectly affect your clients'
lives in these areas? And are these effects worth
the price you want to charge? And what is the
problem or the lack of that desired outcome costing
them in these areas? How much money are
they spending on medications that they wouldn't need if they were healthier? How much time and love and
happiness and are they wasting on their
relationships crumbling away if the relationship coach, how much money are they
spending on failed dates or on financially
abusive relationships? You can look at
what the problem or lack is causing in
any of these areas. And as you do this, you might realize you're making a bigger impact on their lives
than you thought you were. And it could just be that it's
your own personal wounds, not the program that's actually causing you to believe
it's not good enough. I encourage you to look at
your own experiences at ask. Do you usually feel like
your best isn't enough? You try so hard to have good relationships
and they don't seem as close or as
loving as you want. You try your best to run your business and you're not
making the money you want. You try your best
to make someone happy and they're
still cranky with you. Do you have a history
of being treated like even when you did your
best, it was never enough? And have you been taught
that if you don't give 100%, it isn't enough. You have to hustle. You have to work 8 hours a day or more. You have to give every task 100% because even if it
only requires your 50%, well, if you only give
50% of your effort, then you haven't given 100%, and it's just not going
to be good enough. So do you have that mindset of, if I don't put all my effort, all my knowledge, all my
everything into everything I do, it just won't be good enough. And are you judging your offer
by other people's offers, not by your actual results? You know, what all
these other people are doing, it's not
the main thing. The main thing is, do you
have a promise, an outcome, a result that's
worth paying for, and can you help people achieve it? That's
the main thing. And if you have looked at these other criteria that
I went over in this class, and you don't think
your program's objectively missing anything, then the problem could be these old wounds that
I just described, not your actual program. You might be trying to pack in more content just to
feel good enough, not because your clients
actually need that content. You might be procrastinating because you're
afraid of failure or you're afraid of having
your fears about yourself confirmed when it might very
well turn out differently. People might very well find that their lives are changed
because of your program. Now, I'll admit healing really deep seated traumas is beyond the scope of a short
video training like this. But I hope it at
least helps you to differentiate between
when your program on coaching is not good enough
versus you having old wounds and beliefs that
make you feel like nothing you do will
be good enough. So I encourage you
to keep a journal of your wins and results in your own life and
the life of others. You know, how have you
helped others in the past? How have you had people come
to you for advice and given them advice and
seen improvements in their lives as a result. And how have you
helped yourself? What kind of results have your methods gotten
in your own life? Gather evidence that
your methods work. And while you're
keeping this journal, I encourage you to
also keep track of your efforts because
the efforts count as too. Even if you didn't close
all your sales calls, keep a record of how many
sales calls you had. This is evidence that
you're putting out effort, that you're staying in action, that you're doing things. Now, if this assessment
indicates that your program isn't actually good enough that it's
missing something, that it won't get the
results or that it won't get the results as fast and
effectively as you want, please be sure to watch the
next lesson because I'm going to give you some concrete
specific strategies for increasing your
program's value and for weeding out any problems
that might still be undermining it so that you
can sell it with pride and confidence knowing that it'll actually change your
client's lives. Please be sure to tune
in for the next video. If you have any
questions or feedback, make sure you leave them in the class discussion and I'll
see you in the next video.
4. How to Boost Your Confidence and Your Program's Value lesson 4 video: Welcome to the final
lesson of how to boost your confidence and
your program's value. In the previous lessons,
you learned how to diagnose whether your
program is valuable enough, how to evaluate it based on
the criteria that show you. Is this actually
going to get people the result that you
promised or is it not? Now, in the cases where you've decided it is valuable enough, you also learned how to feel more confident in that truth. But what if the diagnosis shows that it isn't
valuable enough, that it isn't going to reliably get people the result
that you promise? That's where list
lesson comes in. So let's see how you can boost your program's value and make
it get consistent results, so it is good enough. So step one is to
see if you need to change the result in order
to make it more valuable. A coaching programs true value lies in the result,
not the content. W your results
significantly affect your client's time,
money, health, relationships, and or lifestyle or some other major area of life that I didn't
think to list? And if not, if the thing you've been
thinking of as a result, you've realized it's
more of a means to an end or it's just not that urgent for your
client. Look at your skill set. What better result can you create with the
skills you have? What's a problem you can fix that's affecting
their life severely? What's a problem
you've solved in your own life that you know how to help other people solve? What can you help
them achieve that would improve their
life noticeably, and that's an
improvement that they really want to achieve that
you could help them create. So yeah, pay attention to how you've already helped
yourself and others. What transformations have
you already created? And what effect did
they have on the lives involved in the different
areas that I listened earlier? And are you confident that
that same process can reliably create the same
result for others if they have the resources
to implement it? Another step is to assess your
success rate and pitfalls. What if you're sure
the result is good but not sure you can
consistently create it. Look at your track record.
Just how consistently have you and or
the people you've helped gotten results
when using this method? Was it hit or miss or
did it always happen? In cases where it didn't
get the result every time, in the cases where the result was achieved, what went right? And in the cases
where it went wrong, what went what kept people
from getting results. Let's take a closer and
more detailed look at that. So I want you to look at
your past experiences. Did this successful group, do you have any commonalities
in areas like income? Did they have the income they need to purchase the
things he recommended, to get the supplements
you recommended, to have to the ability to acquire and use all
the tools you suggested? Did you make any specific
financial recommendations, like, save so and so much money, and how much disposable income
will they need in order to achieve that or time freedom, how much time does it take
to implement your methods? Did all the successful people
have that time freedom, whereas the successful or
unsuccessful ones did not? And supportive
friends or family. If you're helping them to build something or to
change something, it can be a lot easier to do that if they have support
from their families. People believe in them
and their business or if people aren't undermining their new healthy
diet by constantly encouraging them to eat junk
food or to drink alcohol. And what pre existing
skills might they need? Are you teaching them how
to do this skill set from absolute scratch or there are some existing people skills, technical skills, other
types of skills that they might need to have in order to actually implement
what you're doing? Some classes are
for beginners and others are for more intermediate
people, and that's fine. It's just important to know who your training or coaching
is actually for. Another is mindset. Were
there any limiting beliefs, past traumas,
anything like that? Anything internal like that that the people who succeeded had and less successful
people didn't have or they have the successful people have
this lack of trauma, whereas the unsuccessful
people had trauma that were holding them back from
being able to implement. Another is the ability
or will to take action. For example, of the ability, let's say that you're a
health coach and part of your regimen is training
or not training exercise. Well, if a person is
severely disabled, they're going to have a harder time doing
those exercises. So what abilities do they need to have in order to
implement the exercises, the homework, the
strategies you suggest? And are some people not
going to have that ability? And if they don't have
the will to take action, then what's stopping them
from having the will? Is it that they don't see it
as being urgent enough and you need to educate them
about how urgent it is? Is it that they have too
many other priorities and you need to either
target people with fewer priorities or help them to adjust or reduce
their priorities? So, yeah, I encourage
you to analyze each of these areas and write your observations down in as much detail as
you can think of. And do the same with the
people who did the same with the people who did get results and the
ones who did not. So once you've done
that, step three is to refine your approach based on the data you just collected. So did you notice any trends in who succeeded and who failed? Yes, so you have a few options. Option one is to narrow your target audience to
those who have the skills, time, resources, et cetera, to use your methods
successfully. It's perfectly fine to say, this is not for everyone. It's only for people who
actually have the set of skills necessary in order to the time and the resource
to accomplish this. This class that you're
taking right now, it's not for people
who don't have expertise that can
actually change lives. It's specifically for people who do have expertise
that can help people get results and who just need some help to draw it
out and refine it. Another is to expand your program to provide
those missing pieces. If I wanted to
include people who aren't sure that they have
the expertise for something, maybe I could include a
certification program to teach them a skill that they could then teach to others. Then a third option
is to refer those who aren't ready to people
who can get them ready. For example, some of the
people I work with as collaborators and
referral partners are speaking experts
or marketing experts. Well, all the speaking skills and marketing skills
in the world aren't going to help you sell things if they don't have
something good to sell. I help people create
something good to sell that these other people
can then help them sell. So it's an example of
referral partners for whom, some of their potential
clients just aren't ready for their service and therefore
need to be referred out. So, yeah, I encourage
you to look at your target audience
and see who's actually a good fit for your
program and who isn't don't be afraid
to exclude people. If that's what it takes to not sell people something
that they can't use, you focus on selling
to the people who actually can get the result
out of your program. Definitely, please
don't try to serve by one and don't make
promises you can't keep. I've been on the business end of somebody who sold me something that wasn't a fit
for me Claiming that it was going to teach me
what I needed to know, well, a little bit of the program was about
what I needed to know, but it never did get results. And most of it was on a topic that wasn't even relevant to me. So don't try to just bring everybody into
your client group, whether or not
they're a good fit. Don't promise them
anything that you aren't going to actually
be able to deliver on. That's how you get bad reviews, a bad reputation and people
not wanting to work with you. Just focus on the people that you know for a
fact you can help. So step four is to add
the missing pieces if that's what you want to do with your program instead of just
narrowing down closely. So let's use what you learned in steps one to three
to accomplish that. This can mean creating
an intro program to help clients create
the resources, mindsets, time freedom, or other foundational pieces they need in order to be able to implement your main offer or
improving your main offer, it includes those
missing pieces. So which strategy
should you use? Here are a few questions
to help you evaluate that. Can the missing pieces be smoothly integrated into
your existing offer? Yeah, sometimes
they're going to be just a few little pieces
that can be easily added in, and sometimes it's this whole additional learning
curve that really would be better served by just being its own
separate course. And sometimes those missing pieces aren't in
your wheelhouse, and you need to either bring in a guest expert or refer
someone out for those pieces. So, are they so separate that they need a
different course? And another question is, do all your clients
actually need them or just some of them? If all your clients need them, I would suggest
including them in the core offer or trying
to get most if not all of your clients to go through this introductory
course in order to get them ready for a
more advanced course. If only some of your
clients need them, a separate course is
going to be best, so you aren't
wasting the time of the clients who don't
need this stuff. Step five is to address
other obstacles to success. So besides what you observed in this lesson's earlier steps, what might stop your clients
from getting results? Why didn't they get results on their own? What was
holding them back? Was it a lack of knowledge, a lack of time, a lack of encouragement
and accountability? You know, what's missing in
their life or present in their life that's keeping them from getting these
results on their own? And why didn't they get results from other people's programs? What were these other
programs missing? This is something worth
talking to people about when they're in your target audience and they're doing
your market research. You ask, What else
have you tried, and did it work or not?
Why didn't it work? And can you address those result killers
in your own program? So here are some examples. Some weight less
programs might not work for people who
have certain traumas, medical issues, or
eating disorders, like let's say they're
a stress eater, and even if they have
a lot of willpower, they're dealing with
so much stress, so much trauma, so
much strain that they need some way to comfort themselves, so
they turn to food. So you might need to
help them resolve that dependence on food to reduce their stress,
reduce their trauma, before they'll be
able to actually reduce the amount of dependence on foods that are
making them unhealthy. Or a busy single parent
might struggle to find the time to implement programs that other people have time for. Maybe single parents who are really busy aren't going to
be your target audience, or maybe you need to
integrate some info to help them to pare
down the schedule or to make the time they
need without burning out because they're adding yet another thing to their plates. Another issue is, you know, high end interaction marketing methods can burn out introverts. I'm in the camp there. I
see some of my colleagues having back to back calls all
day. No, I can't do that. Neurodivergent clients might
need more help focusing. Disabled people might
need additional accessibility features. Look at your target
audience to think What are some special needs that
you might be able to meet, some special
limitations that you might be able to
help them get past? What are some underserved people who might not get results
from traditional methods, who might get better
results from you because you know how to address
these missing pieces? So yeah, if you know how
to get results for people who special needs aren't
addressed by other coaches, you'll become the best
option for those people. You'll have less competition in that niche and you'll
learn you'll be able to earn their trust faster when you talk about the specific
problems they have, the specific problems that aren't being addressed
by other people, why those other
options didn't work, and why you're uniquely
suited to help. This can be a way to get a sale with someone who
was reluctant to work with any more
coaches because they haven't gotten results
from coaching before. You can tell them, Here's
why you didn't get results and here's how
my program is different. Step six is to optimize
your value and results. So let's look at some
ways to do that. So have you included
all the best practices, resources and tools
that you know? So some examples of best
practices, you know, best times and dates to
publish marketing content. Actions or phrases to
make you memorable while networking that people
might not think to include. For example, when you're
in at a networking event, you could say wait at the door and greet people
as they come in the door. Even if you're not the host, the fact that you're the greeter there means you're
the first person they see, you stand out to them. You kind of have that feeling of authority and of standing out because you're kind of taking a leadership role in
starting these interactions. So that's an example
of a best practice. Ways to set a calmer tone when a disagreement starts so the whole disagreement
goes smoother. Ways to optimize coding or software for a specific
platform or task. Some examples of
resources could be healthy recipes and shopping lists for healthy ingredients, groups where they
can roleplay and get feedback for when
they're increasing skills like marketing
where it involves some interaction
with another person or when it involves
impact on another person, recordings or transcripts of your sessions to
refresh their memories, software guides and
walk throughs and premade coding or campaigns to do some of their
work for them. And some examples of tools, these kind of have a bit of
overlap with resources, but, I think of resources
as something they can refer to and tools, I guess is something
that they can just use independently. Software that helps them to
implement your strategies, preferably with
discount you arranged if it's something that
you don't personally own, spreadsheets to track their
efforts and progress, checklists to keep
them on track, scripts and templates
for marketing materials, for parts of conversations, for emails, So, there is some overlap
between resources and tools. I don't want to get hung up
on splitting hairs there, but I hope these
give you some ideas for things that you could
add to your course, to do some of the client's
work for them and to help them to get bigger results
more quickly and easily, because the goal
here is minimum work on the client's part
and maximum results. The expert doing more of
the work means more ease, less guesswork,
better experience, and better results
for your clients. So what tools can you
provide that do some of their work for them or
that make their work easier? What resources will help them to better understand
your teachings? And what little nuances
can they use to optimize their process or results that a less experienced person
might just not think of. So if you want more detail about how to add these bonuses, be sure to check out my
other Skillshare course, how to make your courses more
valuable by adding bonuses. Because that'll give
you a more in depth look at how to choose
and create results boosting bonuses
for your program that make the program
look more valuable to potential clients and
make it more valuable and results creating for
existing clients. So for now, let's keep
looking at ways to plug any remaining
gaps in your program. I want to make sure all
the steps are covered. So look at what you think
is step one and ask. What do they need to do in
order to reach this step? If step one is click on this
tab on this website, no, it isn't one is going to the right URL and looking at the navigation bar that
holds the link to that tab. I've seen too many
software walk throughs where they tell me, Oh,
yeah, click on this. Great. That's step three. What other steps
do I need to take to even reach the thing
you want me to click on? Don't be that person. If step one is figure out where your
ideal partners hang out, no, it isn't will they do that if they don't even know what
their ideal partner is like? If step one is identify your limiting beliefs?
No, it is not. It's knowing what a
limiting belief is, how it affects you, and how in specific terms
to identify it. So if necessary, get a
second set of eyes on it. Preferably someone
who doesn't share your expertise and thus
won't mentally autofill all the missing steps
because it is way too easy for experts to assume that others
know what they know. They know what this terminology means, they know
what to click on. I think I mentioned
earlier than this class, one of my colleagues was
teaching about lead magnets, and partway through the class, she finds out that one
of her students doesn't know what a lead magnet is and was thus confused
the entire time. And afused mind doesn't
learn very well. So yeah, if necessary, you get a second set of eyes on it, someone who doesn't really know already what you're
talking about. So you can make sure that
your explanation makes sense to someone who doesn't have the same
training as you. And make sure the examples are sufficiently numerous
and relevant. If the issue is that your
clients might not know how to implement your teaching or what it looks like in real life, take another look
at your examples. Are you including examples in each instance where
the client might not know how to implement your teachings in a
real life scenario? Are those examples really easy to understand and similar to situations that
your clients might actually experience in
their day to day lives? Another way to add value if
it's applicable to your type of coaching is to help the client practice
their new skills. Role play can help
the clients master interactive skills like
having sales calls, resolving arguments
or networking. You have those role
plays with them, do those pretend conversations with you and then give them feedback on what went right and wrong during the role play. You can also review items they create like marketing materials, website pages, sales pages, anything else that you're
teaching them how to create, you can review them
and let them know, I like this, this and this, this and this needs to change. Here's how it needs
to change and why. And if you run group programs, you can have other members
offer their own feedback. This can be especially
helpful for marketing because even marketing experts don't always know what people
are going to respond to. The broader the
feedback they can get, especially if some other members of the group are in
their target audience, the clearer an idea
they can have of, is this message
really going to land? Is it really going
to resonate with people in general as opposed to just me and my coach?
That can be really valuable. Let them practice and master their new skills while they still have your support instead of learning how to do it and thinking they know
how to do it and then finding out they don't so by giving them this
opportunity to practice, you can boost both their
confidence and yours and your client's ability to implement your methods
and get results. And on a related topic, you can also add more time to get support while implementing. So if your project involves either a big project that
will take a lot of time to implement or a
significant change in your client's
mindset or behavior, then additional
questions or challenges will probably come up
during that process. I've experienced
myself, you know, sometimes as a client,
sometimes as a coach, sometimes your
clients might think they have everything they
need during the program, only to discover during implementation that
they need more help. The devil is in the details, and some of those details just don't really come
up during the coaching. They only come up
when they're actually starting to implement
it in real life. So don't leave them alone during that phase where those devilish
details are coming up. Because even if you've covered pretty much all your basis, they might run into
the unique scenarios that neither of you
even thought of during coaching or new mindset blocks or obstacles might appear
during implementation, or old ones that had
been hidden might be unearthed by this
new learning curve. Maybe they thought they
were doing good mentally, but then something
about the process of taking this new
learning curve, starting this new step
in their journey, doing this new thing might just bring something up that they'd
forgotten they even had, I might bring up
an old trauma or an old belief or might
cause a new one that they kind of thought they'd
resolved just resurfaced in a different way because it wasn't as resolved as
they thought it was. So this is where a
follow up program, a retainer program, a
mastermind, a membership, or any other such long term
service can help you both keep your clients longer and ensure that
they get results. This maintenance and
growth period can be part of a base program,
or it can be an upsell. So I hope you're
feeling ready to make a valuable program
that you're proud of. If I answered all your
questions and helped you increase your confidence and give more value to your clients, I'd really appreciate
it if you could please leave a
review on this class to say so because that'll
help to reach more people, help more people to get the
help that you just got. And if you have any
more questions, please go ahead and ask them
in the class discussion. I'd be happy to help you
out and to make sure that all those devilish details don't end up stopping
you from implementing. So, here's your project
for this class, of course, going through this
class doesn't mean anything if you don't
actually implement it. So please list the things that you're going to add to make your program more valuable if you've decided that it
needs some additional help. And state when you're
going to do them. For example, 3:00 next
Wednesday because as the easiest promises to break are the ones we
make only to ourselves. When you actually
state in public in front of other people
that you're going to do it, that's more motivation to do it. If you don't assign it
a specific time slot, if you just say, I'll get to it when I get to it, there's a pretty good chance you're never going to get to it. We have the time that
we create for things. If you don't set
aside that time, the time is going to get
eaten by other things. If you do set aside
the time and honor it, then you're more likely to
be able to actually get to it, barring
unexpected emergencies. Once you've actually
done these things, tell us about your victory
in the class discussion. Tell us how much more awesome your coaching programs become. So thank you again for taking this class. I really
hope you enjoyed it. I really appreciate
it if you left a review if you did enjoy
it and if it was helpful, please be sure to complete
your class project. I look forward to
seeing what you create.