From Generic to Genius: How to Make Your Custom ChatGPT Work for You | Louise Laurie | Skillshare
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From Generic to Genius: How to Make Your Custom ChatGPT Work for You

teacher avatar Louise Laurie, Marketing Strategy & Courses

Watch this class and thousands more

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Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Lessons in This Class

    • 1.

      Introduction

      2:19

    • 2.

      Class Project

      1:46

    • 3.

      Setting Up Context with Custom Instructions

      8:25

    • 4.

      Creative use of Knowledge Files

      6:01

    • 5.

      Prompting Techniques for Fine-Tuning Responses

      8:14

    • 6.

      Utilising Templates for Consistency and Efficiency

      3:58

    • 7.

      Conclusion and Final Tips

      1:37

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About This Class

Imagine having an AI assistant that doesn’t just answer questions but knows your style, understands your goals, and responds exactly the way you need. Ready to make that a reality?

Whether you’re a content creator, entrepreneur, or educator, this class will empower you with simple techniques to fine-tune your Custom ChatGPT, making it smarter, more responsive, and perfectly tailored to support your specific needs.

Note: A paid ChatGPT account is required to create and fine-tune your own custom GPTs. (The 'Plus' plan is fine and allows you to create custom ChatGPTs, this is $20 per month).

Hi, I’m Louise! With over 13 years in marketing and an award in AI-driven marketing, I’m here to show you how Custom ChatGPTs can transform the way you work. Whether you're a creative, a business owner, or simply curious about AI’s potential, this class will give you the practical skills to create a Custom ChatGPT that’s as unique as you are.

If you’re new to Custom ChatGPTs, I recommend starting with my 10-Minute Guide to Creating a Custom ChatGPT to get a solid foundation before jumping into fine-tuning.

What You Will Learn:

In this class, you’ll master key techniques to make your Custom ChatGPT a valuable, task-specific tool:

  • Set up Custom Instructions to ensure responses align with your style and preferences.
  • Leverage Knowledge Files to create context-specific responses that reflect your industry or brand voice.
  • Experiment with prompting techniques for precise and creative outputs across different tasks.
  • Utilise templates to streamline consistent responses for repeat tasks.

Why You Should Take This Class:

Unlocking ChatGPT’s full potential through fine-tuning is the key to making it a high-value asset in your work. These techniques will enhance GPT’s responsiveness and accuracy, save you time, and ensure it delivers exactly what you need, when you need it. By learning to fine-tune your Custom ChatGPT, you’ll gain a personalised, effective tool that adapts to your unique workflow and goals.

Who This Class is For:

This class is perfect for anyone looking to make ChatGPT more personalised and powerful. It’s designed for business owners, content creators, marketers, educators, or anyone eager to boost productivity and creativity with a custom, goal-oriented GPT. No coding knowledge is required. However, if you’re brand new to Custom GPTs, check out my introductory class to get started!

Materials/Resources:

All you need is a computer, internet access, and a paid ChatGPT account. I’ll provide examples, template prompts, and practical tips that you can apply directly to your own Custom GPT.

Meet Your Teacher

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Louise Laurie

Marketing Strategy & Courses

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Level: Beginner

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Transcripts

1. Introduction: Hi, everyone, and welcome. My name's Louise, and I'm a digital marketing strategist and educator with over 13 years of experience. And I specialize in helping creators and business owners use AI tools to help streamline their work and create engaging content. Imagine having a chat GPT that knows your goals, your style, and delivers exactly what you need every time. In this course, you'll learn how to take your custom chat GPT to the next level. If you joined me for my previous course, you learned the basics of creating a custom chat GPT from scratch in just 10 minutes. You haven't taken that course yet, then I would recommend that you go back and take that course first before you take this one so that you have a good understanding of the basics of creating your own custom chat GPT. Today's course will follow on from my previous course, and we'll be focusing purely on fine tuning your custom chat GPT, with no coding required. Fine tuning allows you to make your GPT even more responsive, accurate, and tailored to your unique needs. This means that it's easier and faster to generate consistent, high quality results. By the end of this class, you'll know how to tailor a custom chat GPT, so it aligns with your goals. Whether it's for content creation, productivity or creative projects. This course is designed for anyone who wants to take their custom chat GPT to the next level. You're a business owner, content creator, educator, student or just somebody who wants their custom chat GPT to be more personalized and effective. If you've set up a custom chat GPT, but you want it to perform more specific tasks, then this is the class for you. Here's what we'll cover. Setting up context with custom instructions, creative uses of knowledge files, experimenting with different types of prompts, and building templates for consistency. And to make it practical, I'll show you exactly how I fine tune my own custom chat GPT, which I use to help me with my skill share courses. Take this course, you'll need a computer, an Internet connection, and a paid Chat GPT account. So if you're ready, let's get started. 2. Class Project: Welcome to the Class Project. The project for this class is designed to help you apply the techniques that you're learning and see the difference that fine tuning can make to your custom chat GPT. For the project, I'd like you to choose one fine tuning technique from this course like custom instructions, knowledge files, or templates, and apply it to your custom chat GPT. For example, you could add a knowledge file relevant to your industry, set up specific custom instructions to match your tone or experiment with different prompt templates for consistency. You've made these adjustments, try a few prompts to see how your custom chat GPTs responses improve. After fine tuning, share a description or screenshot of your GPTs responses in the project gallery. This way, you can showcase what you've accomplished, received feedback, and get inspired by the techniques that others are using. As we go through each technique, you're free to try it out on your own custom chat GPT, starting small and refining as you go. Each adjustment will bring your custom chat GPT closer to the results that you want. Something to just watch out for is that trying to apply too many techniques at once can lead to confusion. Focus on one fine tuning technique to start with, such as custom instructions and apply it to see how it works. It's better to start small, see the impact, and then layer in more adjustments as you go. In our first lesson, we'll explore how to set up context using custom instructions. I'll see you there. 3. Setting Up Context with Custom Instructions: Welcome to Lesson one. Our first step in fine tuning is setting up clear context with custom instructions. Custom instructions essentially guide your custom GPT to match your style, tone, and preferences, aligning its responses to your needs. So let's go into the custom instruction settings now where we can add specific details about what your custom chat GPT should know and how it should respond. So in my previous course, I created a skill share course specialist GPT, and I gave it some instructions, but now I want to change these. So how do I get to the custom instructions as a reminder? Once you've got your custom GPT open, you would click this arrow here and then edit GPT, and then you can see the description and all of the custom instructions here. These are the ones that were created when I first made the GPT in my last course. If I want to change these, I would just type in here, I can delete things. I can add in further instructions. Since I create skill share courses, I would want my GPT to give concise, actionable advice in a friendly tone that's easy for students to follow. So in this section is where you would set the context or give your GPT a role to play, as well as clarifying the tone that it should use. Just be careful to overload your GPT with too many detailed custom instructions. If you add in too many at once, it can lead to inconsistent responses. So start by setting one or two key instructions such as tone and roll, and then you can gradually add more if needed. This way, your GPT stays focused and follows your main preferences without confusion. So since I'm using this GPT to help with my marketing skill share courses, I could type something act as an expert in online course creation and content marketing, specifically for skill share. Use a friendly, approachable tone and make sure responses are clear and concise. So what I would do is probably delete this first line here and then replace that a reminder that any changes you make here, once you click Update and save it, it's instant. It's really handy for experimenting and refining instructions on the fly. You can easily tweak the tone, style or specific behaviors as needed. But always remember to save after every time. So this instruction I've put in here basically helps GPT avoid complex language and ensures it explains concepts in a way that's accessible for beginners. It also covers just two main areas here, the role and the tone, which is a great starting point without overwhelming the model. So starting with one or two key instructions like this helps GPT focus and produce responses that align with your goals. You can always, of course, refine and add more details later. So now I just wanted to show you an example of how custom instructions can refine responses. I asked it to help me to plan a course structure around AI in marketing. And this is what it gave me. And this is with no changes to the GPT, gave me an outline of a course, and it gave me some ideas for promoting the course, as well. So then I went back and made the changes that we just went through. And then I basically asked the exact same question just to compare the differences. So the first one before the changes, just said, Here's a proposed course structure for AI in marketing. And it was very matter of fact. Then the second one after I'd made the changes, was a lot more friendly in its response. So it was saying, creating a course in AI marketing is an excellent idea. So it's a lot more engaging, a lot more friendly. I also noticed that the outline of the course was a lot more concise. There's a lot less text on there than the previous version, and it also doesn't include the marketing plan promotion at the end, because that wasn't actually what I asked, so therefore, it's a lot more concise. So you can see just with that small we has changed the way that this GPT has responded to the exact same question. And then once you're comfortable with the tone and the role and the style that it's using, you can go one step further and then add formatting instructions as well, which can help to make responses even more useful. For example, if I want my GPT to structure its answers in a certain way, I could in the custom instructions, I could ask it to use bullet points or numbered steps when explaining instructions or even to use tables. So as an example here, I can ask it to when providing course plans to use a table format to improve readability and make following the steps easier. Though I'll just update that, and then we can try it out. It's always really important to test after adding new instructions to make sure that the responses are what you want. Let's check whether that has worked. So if I ask it to help me plan a course structure around AI and marketing. So because we said in the custom instructions that when providing course plans, we want it to use a table format. This should technically use a table format. So let's see. And and it has. So you can see it's put the course structure in a table, which is exactly what we asked for. Obviously, if I decided that I didn't want to have course plans in a table anymore, I can obviously go back and edit those instructions or delete those instructions. Another way that I could use formatting is by setting up a consistent course outline with sections like introduction, class project, and conclusion. So let's try that out. I've just added into the instructions. I've just added this bit onto the end that says after when providing course plans, use a table format to improve readability. I have then added on. Always start with an introduction, followed by a class project, lessons, and a conclusion. Okay, so I've updated that. So let's see what it does now. So you can see, it's done exactly what we asked for. It's kept the table format. And it's also put the course in the right order. Introduction, class project, followed by lessons and ending with a conclusion. As you can see, you can fine tune as you go along to make sure that your GPT eventually gives you the exact information that you want in the exact format, which will help you save a lot of time, especially in my case when I'm developing multiple courses, it's good that the course is exactly how I want it so that I don't have to keep asking it to changes. There's so many things that you can do with custom instructions. This is just an example of a way that I could use it. They allow you to guide your GPT on both content and presentation. Try experimenting by setting up different tones, different styles, different formats. As you can see, small adjustments like these can help to ensure consistency and readability and remember that you can always amend, refine and delete instructions as you go along. Now you've learned a bit about custom instructions. What custom instructions do you think would help your GPT to better serve your goals? Take a moment to think about one or two and jot them down to test after this lesson. Test out custom instructions with one detail about your tone or style and see how it shapes your GPT's responses. In the next lesson, we'll look at the creative use of knowledge files. See you there. 4. Creative use of Knowledge Files: Next up, let's talk about knowledge files. These files are a fantastic way to give your GPT access to specific expertise without overwhelming it with too much information. Think of knowledge files as reference materials for your GPT, like loading it with essential background knowledge. For instance, if you're a marketer, you might upload your brand style guidelines or tone of voice guide or if you're an educator, you could upload a syllabus or lesson plan template. This way, GPT's responses stay aligned with your brand or educational standards, delivering answers that fit your needs. Be careful not to overload GPT with too many or overly detailed knowledge files at one. Too much information can actually lead to less clear or even contradictory responses. Stick to one or two essential knowledge files per task. Helps to keep GPT's responses sharp, focused, and relevant. Now, let's walk through an example. So for this demonstration, I'm going to upload a knowledge file to my custom GPT that contains skill share best practices for writing a class description. So this file has got guidelines on writing, engaging, student focused descriptions, and also what sections should be included. So, for example, class overview, what you will learn, why you should take this class, who this class is for, materials and resources, and also some ideas on how to maximize engagement and readability. So this will help my GPT provide better recommendations for skill share classes when I ask it for help with writing description. As a side note here, this is a Word document. You can also upload other document types. Could upload a text file, a PDF, and things like that. Make sure that it is as clear as possible. So make sure you've got clear headings and a clear structure to help the model understand it and also remove any unnecessary information. So I've already been through this file and deleted things that are not relevant to avoid any confusion. Let's run through the process of uploading a knowledge file to your custom GPT. If you go back to the configure section of your GPT, and then if you scroll down below all of the instructions, then you can see the knowledge section here. So this is where you would upload your knowledge files. So I've uploaded the one that we've just looked at, which is the best practices for writing skill share descriptions, and then the other one in there is one that I uploaded previous course, which is just a list of my current skill share classes. So to upload a file here, you literally just click upload files, find the file on your computer, and then upload it, and then just click Update. So now that's saved. I'm going to ask my GPT to suggest a class description outline for my course on AI marketing strategy that follows skill share best practices. One tip is to make sure that you provide explicit instructions for using knowledge files. So if you want the GPT to reference the knowledge file that you've just uploaded, make sure that you tell your GPT to reference the knowledge file when you're prompting, you can either do that when you're messaging in the box here, or that's something that you could add to your custom instructions so that it does it every time. But just for an example, this is what I could say now. So I'm going to ask it to suggest a class description outline for my course on AI marketing strategy that follows skill shares best practices, using the knowledge file, best practice skill share class descriptions because that's what I called it. So let's see what it does. So as you can see, the hat GPT is now referencing file, aligning its suggestions with skill shares suggested layout. So you've got the class overview, what you will learn, why you should take this class and who this class is for, materials, additional notes. And it's also got some SEO optimization suggestions because the document also has that in. So that just shows how this approach can work well for tasks that require specific knowledge. Like, for example, you could also use you wanted to make sure that the response adhered to specific brand voice guidelines, for example, or industry standards. This can save a lot of time because the structures already there, and I don't need to keep asking the GPT, Oh, can you include a section on who this class is for or can you include a section on materials? Because it should follow this structure now every time. The way that you could use knowledge files could be, let's say, you're managing multiple brands or have your own brand messaging guidelines. You could upload a knowledge file with each brand's tone, style, target audience, and messaging guidelines. Then when you prompt your GPT to create content, like, for example, a social media post, it will know to align with that brand's unique voice and values. So this is really useful, especially if you need to switch between different brand voices. To sum up, knowledge files allow you to equip GPT specific knowledge that directly support your goals. Keeping its responses accurate and aligned. Have a think about what unique knowledge files may benefit your workflow. Do you have brand guidelines, FAQs, or industry specific resources that could help GPT craft better responses? Take a moment to jot down one or two ideas to try after this lesson. In the next lesson, we'll explore techniques for fine tuning responses through effective prompting. I'll see you there. 5. Prompting Techniques for Fine-Tuning Responses : Now let's move on to prompting techniques. When it comes to getting the best responses from GPT, being specific is key. The more specific your prompts, the more tailored and useful the answers. These techniques will help you to develop precise, structured and creative responses. Broad prompts can lead to general answers which may not be helpful. Always be specific. You need a detailed answer, then include elements such as your audience, the purpose of the response, and the preferred format. So let's look at an example and the difference between a broad and a narrow prompt. Okay, so for an example, let's say I have created a Skillshare course on Instagram marketing, and I want help with writing the course description, so I ask my GPT. So I might say, write me a course description. So this prompt here is very broad because I've not included any context. I've not included what the course is about. Not included the title. I've not included the audience. I've just kept it very vague. So because that's vague, that means that Chat GPT will probably return quite a broad answer, and it probably won't be what I actually want. So as you can see, I've created a course on Instagram marketing in this example, but the course description it's given me back is on AI. Marketing essentials, which is not what I actually wanted. I wasn't specific enough. One thing it has done is it has used the knowledge file that we uploaded in the previous lesson because it's using the correct outlines, the correct sections for skill share best practices for course descriptions. So it's got the class overview, what you will learn, why you should take the class. And in the who this class is for section, again, it's just guessed the answer because I've not told it who the audience is. To get a better response, that's more what I actually need. It would be better to narrow it down. So if I said, for example, write a course description on Instagram marketing, then it's going to be specific to Instagram. But still, it's not what I want because that's not what my course is called. It's not what my course is about. If I want to get even more specific, then a good idea is to provide as much context and background information as possible. So, for example, I might say, write a draft course description for my skill share course called, and then give the title, and then put some information about what the students will learn in that class and then who the class is aimed at. The more information, the better and more relevant this description will be. For example, this is the prompt, which is, write a draft course description for my skill share course, called, create an Instagram marketing strategy in five steps. In this class, students will learn about Instagram marketing strategy, content planning, setting objectives, hash tags, and SEO and AI tools. The class is aimed at small businesses who are beginners. So you can see there's a lot more context which should mean that the description that it brings back is much more in line with what I actually need. So you can see it's used the title. It's used in the what you will learn section. It's actually put in the things that I said we were going to cover it in the course. And it's also said that it's ideal for small business owners and beginners. So it's using all of the information I provided. Now, the difference between that that it's given me and the first one is such a big difference, and it just goes to show how narrowing down the prompts will get you a lot closer to what you actually want. So a takeaway here is that the more relevant details you provide, the more refined GPT's responses will be. Another thing that you could do is to provide a draft piece of text, or in my case, I could provide a draft course description that I've already written, and then I could ask GPT how it could be improved or how it could be made more engaging. Also, if you ask Chat GPT to keep your tone, then that's a really good way of making sure that the copy sounds like you and is also as best as it can be and contains all of the information that you need it to include. So now let's go through some other useful prompting techniques. First, we have step by step instructions for clarity. So for things like processes or guides, prompting GPT to provide numbered steps is highly effective. For instance, you could say, explain how to set up a skill share profile in five steps. This approach structures the response in a clear sequential format. Match a specific tone, make sure you include it in your prompt. So, for example, you could say, write an introduction to a course on time management in a friendly conversational tone. This technique ensures GPTs style aligns with the intended audience or purpose. For brainstorming or generating new ideas, try open ended questions. For example, what are some unique ways to market a new online course? These types of prompts encourage GPT to think creatively and provide a range of ideas. If the response needs tweaking, then you can always follow up with a prompt like, can you make that more concise? When you specify a role, GPT can adapt responses to that perspective, which make answers more relevant. So, for instance, you could say act as a history professor and explain the causes of World War two. This will yield a response that's more educational and in depth. More creative or empathetic responses, try using imagine prompts. For example, you could prompt GPT with Imagine you're a student taking this course for the first time. What would you want to know in the first lesson? This approach brings out a more engaging and student focused perspective in the answer. So let's try a quick example. So I'm going to prompt my GPT with an imagine prompt. So let's say, I say, Imagine you're creating a class project for beginners course on digital art. What would be some fun hands on activities? You can see here that using the imagined prompts encourages GPT to produce engaging creative ideas that would appeal to beginners. There's loads of ideas here. So that can be a useful prompt to have a go with. Another technique is that you can promote attention to detail with your GPT. So you can incorporate things in your prompts like telling your GPT to take its time, telling it to take a deep breath, telling it to check their work. And this can encourage the model to be thorough. So, for example, if we take the same prompt there, but just add on, take your time and be sure to check your answer, and let's see what it does. It looks like it's now included an objective to each of the activities. It's also changed some of the activities, and it's also added on some additional notes, such as encouraging students to share progress and providing feedback prompts. So asking students to share their favorite parts of their artwork and what techniques are most fun or challenging. So again, this highlights how small tweaks to the prompt can change the responses. A final tip, there's no right or wrong way to prompt your GPT. The key is to experiment with these techniques like I've been doing on this course and just find out what prompts give you the best responses that help you to meet your goals. Fine tuning your prompts will help you to get the most precise and useful answers. To recap, the more specific your prompts, the more precise and helpful the responses will be. Narrow your focus to get the best results. Think about which prompts would be most helpful for your unique needs. Try experimenting with a few types of prompts. For example, specific step by step or role based, and see which works best for you. In the next lesson, we'll have a look at how to utilize templates for efficiency. I'll see you there. 6. Utilising Templates for Consistency and Efficiency : In this lesson, we're going to talk about templates. Template is essentially a structured prompt that you can reuse, giving your GPT guidance on how to frame its response. For example, when writing course descriptions, I might use a template light. Describe a type of course for a target audience that covers main topics. This template ensures that every description that GPT generates has a consistent structure that's specific to the audience and topic. Templates save time. For example, if you frequently write social media posts, then you could save a template like write a length post on topic for audience in a tone style. This allows you to get consistent on brand posts every time. Watch out for overcomplicating templates by making them too rigid. Templates are meant to provide structure, but if they're overly specific, they can limit GPT's flexibility. Start with a simple format write a length post on topic for audience in a tone style and adjust as needed to fit different contexts without locking yourself into too much detail. So what are some ways that you can save templates? So first, you can include template examples in custom instructions. So if you often use certain prompts, consider adding them as examples in your custom instructions. This way, GPT knows to follow this structure whenever I give similar prompts. Other approach is to save frequently used templates in a document or note so that you can quickly copy and paste them into GPT whenever you need them. And even a faster option is to save your templates as conversation starters. This allows you to kick off an interaction with a template already in place. For example, if you frequently ask GPT to generate course outlines, you can set up a conversation starter like create a ten minute skill share course outline on the topic of marketing with an introduction, three lessons, a class project, and a conclusion. This way, you can jump right into generating a structured outline each time with just one click. Let's have a look at this in action. So as you can see, I've created a new conversation starter here, and that will now be saved to the homepage, essentially, of your GPT. So that's create a ten minute skill share course outline on the topic of marketing with an introduction, three lessons, a class project, and a conclusion. So that's a template now that I've saved. You can have several templates here, and the first four will show on the main page when you first open your GPT. So if I click that now, it's generated a ten minute skill share course outline on the topic of marketing. So that's exactly what I wanted, and all I had to do was click rather than type in that prompt each time. This is ideal if you're working on multiple course outlines and want consistent structure every time. The benefit is that templates make it easy to maintain consistency across projects and save time, especially if you're working on similar tasks repeatedly. And conversation starters are particularly useful for this because they keep your templates right at your fingertips within the GPT interface. So templates are ideal for anybody who regularly needs consistent outputs. Whether you add them to custom instructions, keep them as quick prompts or save them as conversation starters. What templates would be useful for you in your role or context? Try it out by creating a few template prompts of your own. 7. Conclusion and Final Tips: There you have it. In this class, we explored four powerful ways to fine tune your custom GPT. These included setting up effective custom instructions, leveraging knowledge files, using precise prompting and creating templates. Each of these techniques help you to tailor GPT specifically for your needs, making it a more valuable tool in your workflow. Remember, fine tuning is a journey. Here are a few final tips to carry with you as you continue to refine. Start small and build gradually. Apply one adjustment at a time and test it out. Small consistent changes can have a big impact on how your GPT performs for you. Test and reflect often. Fine tuning is an ongoing process, so keep testing prompts and refining instructions to see what yields the best results. Adapt as you grow. As your needs evolve, don't hesitate to revisit and edit your custom instructions, knowledge files, or templates. GPT is a flexible tool that can adapt with you. If you found this class helpful, please consider leaving me a review. It really helps me out as well as your fellow learners, and don't forget to share your project in the gallery. Seeing how others apply these techniques is a great way to get inspired and learn new ideas. If you're new to custom GPTs, then check out my previous course on how to create a custom chat GPT from scratch in just 10 minutes.