Colin Scotland

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Colin Scotland’s Class on Skillshare

Social Media Customer Service: How to Maximize Customer Satisfaction

21m (7 lessons)

4,453 students

Class Certificate upon completion

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  • 1.
    Introduction
    1:28
  • 2.
    Setting Your Objectives and Channels
    3:49
  • 3.
    Understanding Your Audience
    4:15
  • 4.
    Planning Paths of Communication
    3:46
  • 5.
    Putting Social to Work for You
    3:13
  • 6.
    Measuring Success
    3:04

21m (7 lessons)

4,453 students

Class Certificate upon completion

Take this class today!

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