UX Process - Verbiage App
Verbiage is a minimalist, cloud-based service for novel writers who want an intuitive writing platform to be able to create their novels any time from anywhere.
Verbiage's Goals:
- A minimal, distraction-free design
- Cloud-based with auto-saving/auto-syncing features
- Mobile, tablet & desktop options
- A low or free cost to use
- Not designed around any specific format or writing method
User Personas:
I decided to move forward at this point just with Fiction Francis to avoid getting overwhelmed.
User Journey Map:
I enjoyed the process of thinking through what the app should be from the perspective of the user's desired outcomes. Sort of like there's no need for an effect without a cause.
User Flow Chart:
I used Lucidchart to develop the User Flow as a classic flow chart, fearing that moving into a more visual wireframe style flow would steer me too easily into the realm of design. I realized quickly that the app as I picture it has several layers of depth, so I only mapped the flow from login to what I call the Novel Notebook. Then inside that chart, I mapped Fiction Francis' specific flow, based on her Journey Map.
A "First Novel Notebook" tutorial would need to be initiated for Fiction Francis once she achieved that point in the flow.