Open plan Coffee Roasters is a contemporary coffee shop currently situated in North Perth, Western Australia (WA) and first established in 2016. This coffee shop offers quality beans to the care and insight that goes into their roasting and delivery fresh to you everyday. As the business progress and continue to branch out, they now wholesale specialty coffees to cafés and restaurants across WA.

 

As an emerging successful local business I decided to design a mobile app for the benefit of both customers and the business itself.  My goal is to be offer a user friendly mobile ordering app that allows customers to pre-order their ready to drink coffees and light snacks to pick up in-store according to the time they set to collect them. Also, have a section where they can also pre-order wholesasle/specialty coffee packs to pick up or arrange delivery for businesses.

 

User Persona

 

User Journey Map

 

User Flow Chart