Customer Journey through the businesses

A customer looking for a new phone that can more than his old phone 

Jargon removal

1. Brillant

2. Awesome 

3. Amazing 

 

Buying triggers

1. Needs a new phone that will keep up with an evolving landscape 

2.  better phone that will do more of the work for you

3.  Personal Need to trade in an old phone for a new phone a reduced price. 

 

What will they say about your Product,

1. Innovation Masterpiece

2. Stellar 

3. Life Changing

 

Price,

1. The prices for technology including iPhones can cost between $200-350 with a 75% discount on certain holidays of the year with the original cost being $500 to $600. 

2. you can feel the burden of paying can go away with simple communication, and help between the customer and the tech expert. 

3. broken device repairs costs only $45 for all devices. 

 

Service

1. it will only take about 10-15 minutes of your time with each customer. 

2. the tech experts at the front desk know what they are talking about.

3. They also fix broken technology regardless of how old it is the fix can take between 3-7 days depending on the structure of the device 

 

Ongoing conversations

1. each that you use the phone you can expect the joy of having the phone every where you go. 

2. Each Device with have a two- three year warranty for lasting production until it can no longer be protected  

3. with consentient maintenance and care you will have a phone that it guides you for the rest of the duration.