**Frame the Relationship with the Prospect**

1. **Role Play Approach and Refocus**
- Approach: “Hi, I’m Ismena, a certified life coach specializing in helping people align their personal and professional goals. I work with individuals who are looking to break free from limiting beliefs and find clarity and direction in their lives. I’m excited to learn more about you today and explore how we can make that happen for you.”
- Refocus: “But enough about me—let’s turn the focus to you. What brought you here today, and what’s currently on your mind?”

2. **“Here’s Who I Am” Statement**
- “I’m Ismena, and I help individuals like you get unstuck and regain clarity. Whether you’re facing challenges in your personal life or career, my goal is to work with you to discover practical solutions and help you create lasting change.”

3. **“Here’s Why I Do It” (Mission) Statement**
- “I do this work because I believe that every person deserves to live a fulfilling life, aligned with their purpose and passion. I’ve seen how coaching can transform lives, and I’m here to help you tap into that potential, so you can live with more intention and joy.”

4. **“Refocus” Statement**
- “Now that I’ve shared a bit about my journey, let’s dive into your goals. What would you like to achieve through our time together?”

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**Discover if It’s an Appropriate Fit**

1. **Role Play: Identify What Really Matters to the Client**
- Sample Questions:
- “What opportunities do you see in your life right now that excite you?”
- “What challenges have been holding you back, and how have they impacted your progress?”
- “Tell me about a recent experience where you felt stuck or unsure about what to do next.”

2. **Decide on Key Questions for Clients**
- Opportunities: “What areas of your life feel ripe for growth?”
- Challenges: “What’s the biggest obstacle you’re facing right now, and what’s the impact?”
- Evidence: “Can you share an example of how these challenges are manifesting?”
- Impact: “How have these challenges affected your mental, emotional, or physical well-being?”

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**Convert Appropriate Prospects to Clients**

1. **Role Play: Transitioning to Coaching by Questioning Constraints**
- “What do you think is preventing you from overcoming these challenges? Are these external factors, or could there be internal beliefs holding you back?”

2. **Summary Buy-In Statement**
- “We’ve covered a lot today, and it’s clear that you have both opportunities and challenges to address. I’d love to work with you to help you overcome these obstacles and step into the life you truly desire. Are you ready to take that step?”

3. **Coaching Agreement Sample**
- *“This coaching agreement outlines our roles and responsibilities. Our sessions will focus on helping you achieve clarity around your goals, creating action steps, and holding you accountable. You can expect confidentiality, support, and a judgment-free space.”*

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**Better Understand the Client and Her Goals**

1. **Reword Client Follow-Up on Profile Submission**
- “Hi [Client Name], I hope you're doing well! I just wanted to kindly remind you to send over your Personal Professional Profile by this evening. It will help me get a better understanding of your current situation and ensure that our first session is as productive as possible.”

2. **Role Play: First Coaching Call Without Profile Submission**
- "I noticed that I haven't received your profile yet. That's okay—let’s take some time now to walk through some of the questions together so I can get a sense of where you're at and what you'd like to achieve."

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**Highlight Historical Strengths and Weaknesses**

1. **Role Play: Leveraging Strengths and Identifying Weaknesses**
- “You mentioned that you're really good at staying organized in your professional life. How can we use that strength to help you manage your personal life as well?”
- “What’s an area you feel has been holding you back? How does this weakness show up in your life, and what steps can we take to address it?”

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**Assign the Client Comfortable Stretch Tasks**

1. **Role Play: Assigning a Stretch Task**
- "To help you grow your confidence in public speaking, let’s set a goal for you to speak at a small community event next month. It’s a manageable challenge, but one that will push you out of your comfort zone and help you develop this skill further."

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**Reconnect the Client to Her Goals and Capabilities**

1. **Role Play: Reconnecting to Goals**
- “The last time we spoke, you set a goal to improve your work-life balance. How do you feel you’ve been doing in that area? What progress have you made, and where do you feel you need more support?”

2. **Reconnect the Client to Her Capabilities**
- “Remember when you overcame that challenge last year by leaning into your creativity and persistence? I believe those same qualities can help you push through this current obstacle.”

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**Focus on Goals while Enhancing Life Integration**

1. **Lagging Indicators vs. Leading Indicators**
- **Lagging Indicators**: These are the results of actions, such as "I got a promotion," or "I lost 15 pounds."
- **Leading Indicators**: These are the actions taken to achieve a result, such as "I’ve been consistent with my professional development," or "I’ve committed to regular exercise."

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**Agree Upon Client Comfortable Stretch Tasks**

1. **Role Play: Selecting a Stretch Task**
- "Let’s set a stretch task for this week. How about attending a networking event where you introduce yourself to at least five new people? It’s challenging, but manageable, and will help you step outside your comfort zone."

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**Transition the Client to the MVP Stretch Task**

1. **Role Play: End of Coaching Session**
- “In our next session, we’ll review how your stretch task went and dive into any challenges or insights you gained from the experience. Before then, make sure you complete it, so we can build on that progress.”

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**Connect the Client’s Mission to Their Life**

1. **Role Play: Revisiting the MVP Stretch Task**
- "Last time we discussed your goal of enhancing your leadership skills, and I know it’s been a bit of a challenge. Let’s revisit that stretch task and reflect on where you might have felt stuck, and how we can reignite your energy."

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**Clarify the Client’s Remaining Action Strategy**

1. **Role Play: Final Action Strategy**
- "Based on our conversation today, your key focus for the next month will be on creating a more balanced approach to your work and personal life. Your stretch task is to take a day off each week and use it to engage in activities that recharge you. Let’s check in weekly to see how this is going."

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**Ask the Right Coaching Questions**

1. **Top 10 Coaching Questions**
- "What does success look like for you?"
- "What’s the biggest barrier between where you are now and where you want to be?"
- "How do you envision your life one year from now?"
- "What fears are holding you back?"
- "What’s one thing you can do today to move closer to your goal?"
- "How would your life change if you overcame this obstacle?"
- "What support do you need to succeed?"
- "What does your ideal day look like?"
- "How will you feel once you achieve this goal?"
- "What’s one strength you can lean on right now?"