Sofia Michili

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Sofia Michili

UX l Product Management | Service Design

Teacher

5

Classes

1,603

Students

My vision is to improve people's lives through technology and my passion is to create digital experiences that customers love. I'm currently developing my own tech product, aiming to bring more transparency in the use of personal data apps and websites have on users. 


With more that 7 years of experience in tech companies creating tech products, I have gained expertise in UX, CX, Product Management and Agile. I am certified UX professional by the Nielsen Norman Group UX, and have obtained the Interaction Design Certification from UC California, at Coursera. Currently, I am improving the usability and conversion rates of the Proximus webshop using data, UX, CX and agile techniques, which has already lead to a significant increase in the online sales of mobile subscriptions.

As an avid and fast learner, I constantly look for ways to grow and get out of my comfort zone. I'm a member of professional UX associations and have acquired various certifications such as Interaction Design, Google Analytics, Scrum, etc. I'm passionate about usability, product development, entrepreneurship and psychology, and I love to use these passions at my work. Outside of work I like to regenerate my creativity by joining Hackathons, Startup Weekends, going to conferences and networking events and meet like-minded individuals. I also help empower women and underrepresented groups by facilitating sessions of the #IamRemarkable initiative created by Google.

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