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Principles of Providing Administrative Services
1 month of Skillshare
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About this product
One Education
Training Provider
This course offers a comprehensive introduction to the essential principles of administrative support in a business environment. You will explore key administrative responsibilities such as organising meetings, managing diaries, arranging travel and accommodation, and using office equipment effectively. Designed to equip you with practical and professional skills, the course also highlights the importance of accurate record-keeping and customer service within administrative roles.
Learning Outcomes:
By the end of this course, learners will be able to:
- Identify and differentiate between various types of meetings and travel arrangements.
- Organise and provide administrative support for meetings and business trips.
- Manage and maintain electronic and manual diary systems effectively.
- Operate office equipment efficiently and understand its business applications.
- Recognise the importance of professional customer service in an office environment.
Who is this course for?
- Aspiring administrative professionals
- Office assistants and junior administrators
- Business support staff
- Secretaries and receptionists
- Anyone seeking foundational skills in office administration
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