EFFECTIVE COMMUNICATION
In an effective communication 55% is body language, 38% is tone and voice and remaining 7% is the actual words.
We all emphasise a lot on our presentation and rehearsing the contents and trying our best in making power point slides which is just 7% and give very emphasis to the major chunk on basis of which our communication is dependent that is our body language and tone.
Contents are no doubt important but more important is how you deliver them.