User Experience Design & UX Research with Generative AI | Chris Raharja | Skillshare

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User Experience Design & UX Research with Generative AI

teacher avatar Chris Raharja, Data Scientist & AI Enthusiasts

Watch this class and thousands more

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Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Lessons in This Class

    • 1.

      Introduction

      2:42

    • 2.

      Creating User Persona and User Story with Boardmix & Figma

      10:44

    • 3.

      Designing Wireframe with UX PIlot & Google Stitch

      9:09

    • 4.

      Designing Prototype with Uizard & Visily AI

      5:28

    • 5.

      Creating & Designing Sitemap with Relume

      5:26

    • 6.

      Creating User Flow Diagram with Miro

      5:59

    • 7.

      Creating User Journey Map with Eraser

      7:12

    • 8.

      Creating User Interview Questions with Sprig

      8:17

    • 9.

      Simulating Usability Testing with Gemini & UX Pilot

      6:33

    • 10.

      Analyzing User Behaviour with Microsoft Clarity

      6:52

    • 11.

      Analyzing UX Research Data with Julius AI

      6:46

    • 12.

      Creating Affinity Diagram with Miro & Edraw AI

      5:12

    • 13.

      Writing Microcopy with Mistral AI & Manus

      6:32

    • 14.

      Improving UX Copy with ChatGPT & Claude

      5:52

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About This Class

Welcome to User Experience Design and UX Research with Generative AI. This course is a comprehensive tutorial for UX designers and UX researchers who are interested in exploring how generative AI can support the creation of effective user experiences, transform UX research data into valuable insights, and improve the overall usability of digital products. The course introduces current AI tools and workflows used in UX design, UX research, and UX writing, and examines how they can complement traditional UX practices.

In recent years, Generative AI has evolved to support various UX-related tasks, including generating user personas, creating wireframes and interactive prototypes, organizing website structures, simulating usability testing, and analyzing user behavior. In this course, you will explore how these tools can be applied throughout the UX workflow.

The first project section focuses on creating essential UX design deliverables using AI-powered tools. You will begin by creating user personas and user stories using Boardmix and Figma. These deliverables help designers understand their target users, identify their goals and needs, and translate them into actionable user requirements. After that, you will explore how to design wireframes using UX Pilot and Google Stitch, allowing you to quickly define the structure, content, and functionality of individual screens. You will also learn how to build interactive prototypes using Uizard and Visily AI to demonstrate how users navigate between different screens and interact with a product. Following that, you will create sitemaps using Relume to organize website pages and establish the overall information structure. You will then explore how to create user flow diagrams using Miro to visualize the steps users take to complete specific tasks. Finally, you will create user journey maps using Eraser to illustrate users' goals, actions, experiences, and pain points throughout their interactions with a product.

After completing the UX design section, we will move on to UX research. In this section, you will explore how AI can assist with preparing research activities, conducting usability evaluations, and analyzing user feedback. Firstly, you will learn how to create user interview questions using Sprig, helping you prepare clear and relevant questions for gathering valuable user feedback. Next, you will perform usability testing using UX Pilot and Gemini. By uploading design screenshots, you will explore how AI can evaluate interface usability, identify potential friction points, and suggest areas for improvement. Following that, you will analyze user behavior using Microsoft Clarity. This technology allows you to understand how real users interact with a website through session recordings and heatmaps. You will also learn how to summarize UX research results using Julius AI. By uploading research data, such as survey responses and interview feedback, you can use AI to analyze the information, perform sentiment analysis, and transform research findings into meaningful insights and actionable recommendations. Finally, you will create affinity diagrams using Miro and Edraw AI to organize UX research findings and visualize recurring patterns, user needs, and pain points.

In the final section, we will focus on UX writing. You will explore how AI can assist with creating clear, concise, and user-centered content for digital products. Firstly, you will learn how to write UX microcopy using AI-powered tools such as Mistral AI and Manus. This includes creating content for buttons, form labels, error messages, confirmation messages, placeholders, and menu labels. Lastly, you will learn how to improve existing UX copy using ChatGPT and Claude. You will explore how these AI tools can refine wording, improve clarity, and transform existing interface text into more effective user-centered content.

Firstly, before getting into the course, we need to ask ourselves this question: why should we utilize AI in UX design and research? Well, there are many reasons. From a UX designer's perspective, creating effective user experiences requires considerable time and effort, from understanding user needs and developing prototypes to conducting usability testing and analyzing research findings. AI can act as a creative and analytical assistant by helping designers generate and evaluate multiple design alternatives, simulate usability evaluations, and analyze large amounts of UX research data more efficiently. This allows UX professionals to experiment with different approaches, identify potential usability issues, and make more informed design decisions while maintaining control over the overall user experience.

Below are things that you can expect to learn from this course:

  • Learn about AI applications in UX design

  • Learn how to create user personas and user stories using Boardmix and Figma

  • Learn how to design wireframes using UX Pilot and Google Stitch

  • Learn how to design interactive prototypes using Uizard and Visily AI

  • Learn how to create and design sitemaps using Relume

  • Learn how to create user flow diagrams using Miro

  • Learn how to create user journey maps using Eraser

  • Learn how to create user interview questions using Sprig

  • Learn how to simulate usability testing using Gemini and UX Pilot

  • Learn how to analyze user behavior using Microsoft Clarity

  • Learn how to analyze UX research data using Julius AI

  • Learn how to create affinity diagrams using Miro and Edraw AI

  • Learn how to write UX microcopy using Mistral AI and Manus

  • Learn how to improve UX copy using ChatGPT and Claude

Meet Your Teacher

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Chris Raharja

Data Scientist & AI Enthusiasts

Teacher

Hello, I'm Chris. My expertise is in data science, machine learning, generative AI, e-commerce, and web design. I graduated from the University of Washington with a BS in Mathematics and have experience as a technology risk consultant at one of the Big Four firms. My passion for teaching began as a volunteer math tutor in high school and has continued to flourish. My goal is to share my skills and build a vibrant community where we can explore and learn about a wide range of topics together.

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Transcripts

1. Introduction: Holi guys, are you interested in using AI for UX design, UX research and UX writing? If the answer is yes, then this course might be for you. Firstly, we are going to create user persona and user story using Boardmix and Fike Jam. Look at this. Next, we are going to create grocery delivery app wireframe using UX Pilot and Google Stitch. Look at this. Then after that, we are going to create grocery delivery app prototype using Uizard and Visily AI I. In addition, we are also going to visualize how the user will interact with it spade. For example, if the user click on the tracking button, he will be redirected to the order tracking page. If he click on the Analysis button, he will be redirected to the spending Analysis page. Next, we are going to create a sitemap using Relume. Look at this. Next, we are going to create a user flow diagram using Miro, and we are also going to create user journey map using Eraser. Look at this. After we are done with UX design, we are going to move on to UX research. We are going to create user interview equations using Sprig. Then after that, we are going to conduct usability testing simulations using Gemini and UX Pilot. So we are going to upload a UI image, and AI is going to assess the usability of this product. Next, we are going to analyze user behavior using Microsoft Clarity. We will be able to see recording how the user interact with your app, what buttons they click, and what challenges they are facing when using your app. Next, we are going to analyze UX research data using Julius AI. So we're going to upload a CSV file and AI is going to automatically analyze the data, perform sentiment analysis, generate valuable insights and actionable recommendations. And to visualize the UX research study, we are going to create affinity diagram using Miro and Edraw AI. Look at this. We are going to write microcopy using Mistral AI and Manus. We are also going to improve existing UX copy using ChatGPT and Cloud. 2. Creating User Persona and User Story with Boardmix & Figma: Hi, guys. Welcome back to the course. In this video, we are going to create user persona and user story using two AI tools. The first one is Boardmix and the second one is ICMA. We are going to use this grocery delivery app as an example. As you guys can see, I have created simple UI design using Google Stitch. This app has three main features. The first feature is AI powered grocery recommendation system. The second feature is real time order tracking and delivery management. And the third feature is grocery spending analysis. Look at this. The reason why we want to create user persona and user story because we want to know who will be the main target customer for this app and what are they expecting from this app? Okay, let's get started. Let's click Log In. I'm going to log in using my Gmail account. It is still loading. It will take a few seconds. As you guys can see, I have successfully logged in. And let's click this new whiteboard. And you will be redirected to the editing page. And let's use AI. So let's click this and let's write the prompt. The prompt is going to be very long, so make sure that you pay very close attention. Create a UX user persona. For a grocery delivery app. With these three main fitters. The first fitter is EI Powered Grocery recommendations. The second fitter is real time order tracking and delivery management. And the third fitter is grocery spending Analysis. Based on the persona create relevant user stories that describe the user's goal and needs when using these fitters. Using this format, we are going to provide the user story format. As a user, let's put user inside the break it. I want to let's put actions inside the brake so that let's put benefit inside the break it. Only include user persona and user story. And I'm going to add one more sentence. The expected format is structured UX user persona template. So that's going to be the expected format. Additionally, you can upload any image that you want, click this and you can select any AI bottle that you want to use. There are two options Cloud and GPT, and you can also add additional sources. So just click this and you can activate the websarch, but I don't think it is necessary in this case. Let's click Generate. The process is going to take approximately ten or 15 seconds. So just wait guys. Hopefully it doesn't take too long, and I'm so excited to see the result. Well, it didn't take too long. It only took 15 seconds or even less than 15 seconds. And actually, the output is more detailed than I expected. Okay, here is the user persona. Her name is Sarah Chen. So this is a fictional character. This is not a real person. She is 34-years-old. She is female. She works as a marketing manager at a tech startup. Her annual income is $85,000. Her education is bachelor degree in business administration, and she lives in Seattle. Okay, so we have behavioral characteristics like use its scenarios, use its frequency, consumption habits, decision making behavior, psychological characteristics like values, emotional needs, life attitudes, preferences needs, goals and motivations, short term goals, long term goals, actions, motivations, pinpoint and needs, user journey. Well, actually, we're going to cover user journey later. So we are not going to be focusing on user journey, and we also have common tools and media. Okay, now let's read the user story. For the first fitter AI Power grocery recommendation model. As a busy professional, I want personalized product suggestions based on purchase history so that I save time browsing and discover relevant items efficiently. Okay, let's rate the user story for the second fetter, real time order tracking and delivery management. As a time conscious professionals, I want real time GPS tracking with accurate delivery windows so that I plan my schedule reliably. And let's rate the user story for the third fetter, grocery spending analysis. As a financially aware shopper, I want comprehensive spending daskbard with category breakdowns and trends so that I monitor budget adherents and identify optimization opportunities. Okay, so that's the user stories. If you want to download this, it is very easy. Just click this and just click Image. You can download this image as PNG or JPEG format. Next, we are going to create user persona and user stories using FICMA. So let's log in. I'm going to log in using my Gmail account. I will take few seconds, maybe five or 10 seconds. As you guys can see, I have successfully logged in, and we are going to use FikYam. So let's click this FikYam and you will be redirected to this page. And we are going to use the AI feeder. We're going to use the same prom. So let's copy and paste the prom, and let's click Make. The process is going to take approximately 10 seconds. So just wait, guys. Hopefully it doesn't take too long. As you guys can see, AI is generating the user persona and user story. Look at this. Well, it didn't take too long. It only took 10 seconds or even less than 10 seconds. Okay, let's rate the user persona. Her name is Maya Chance is 34-years-old, Ss a busy professional parent. Let's rate her big run. Says a marketing manager, mother of two lives in a midsized city suburb and these are her goals. Save time on weekly grocery runs, stay within a monthly grocery budget, eat healthier without spending hours planning meals and know exactly when her delivery arrives. And these are her pain points, forgets recording household staples until they run out, over spends on groceries without realizing it, anxious about delivery windows when coordinating childcare and decision fatigue when browsing large product catalog. Again, this is just a fictional character. This is not a real person. Okay, now, let's read the user's story. For the first fitter AI powered grocery recommendations. As a busy parent, I want the app to suggest items based on my past purchases so that I don't forget household staples. For the second fitter, real time order tracking and delivery management, as a working parent, I want live delivery tracking on a map so that I know exactly when to be home to receive my order. And for the third fitter, grocery spending analysis, as a household manager, I want to set a monthly grocery budget and get notified when I'm approaching it so that I can avoid overspending. Okay, guys, so that's the user story. If you want to download this image, just click this and just click Export, so file and exports, and you have four options. You can export this as PNG, JPG, PDF or CSV. I'm going to select PNG and let's click Export. It will take few seconds. Okay, guys, I think that's it. That's all you need to know. I'll see you guys in the next video. Bye. 3. Designing Wireframe with UX PIlot & Google Stitch: Holi guys. Welcome back to the course. In this video, we are going to design app wireframe using two AI tools. The first one is UX Pilot and the second one is Google Stitch. Let's rate the case study. We are designing a grocery delivery app that helps users discover groceries through AI powered grocery recommendations, track their orders with real time order tracking and delivery management and manage their budget through grocery spending analysis. The first step is to define the user task. So in this case, the user wants to find AI recommended groceries, purchase them, track the delivery, and review their grocery spending. And the second step is to identify required screens. So based on this task, we need these following screens. Home screen, product detail screen, Cort and checkout scrintOder tracking screen, and spending analysis scrint. Okay, let's get started. We're going to use UX Pilot. Firstly, you will need to log in. You can log in using your Gmail account and just click product and just click AI wireframe generator, and you will be redirected to this page. Okay, now we are going to write the prompt. Create a oi LT wireframe for a grocery delivery app. With five strands. The first one is home screened. The second one is product detail. The third scrant is cord and checkout. The third scrint is order tracking. And the fifth scrint is spending analysis. Include AI Power grocery recommendations. Grocery browsing. Product informations. Card and check out functionality. Real time delivery tracking. And grocery spending analysis. Use simple gray scale layouts. Basic boxes, lines, text placeholders, and minimal UI elements. Focus on informations hierarchy. Content structure, functionality, and navigations. Rather than colors, typography branding images or visual styling. Okay, guys, this is my prom. You can use my prom or you can also modify my prom. It is totally up to you. And let's click this. And let's select mobile because we are designing wireframe for mobile app. And let's click Generate wireframe. It will take a few seconds, maybe ten or 20 seconds. So just wait, guys. Hopefully it doesn't take too long, and I'm so excited to see the result. Well, it didn't take too long. It only took 20 seconds or even less than 20 seconds. As you guys can see, AI has generated five screens. Look at this. So the first screen is the home screen. So we have the AI powered recommendations. Look at this, shop by category, and here is the second screen, the product details. We have product image, price, quantity descriptions, nutrition information, and also add to card button. Here is the third screent card and checkout we have order summary and Place Order button, and here is the fourth screen order tracking. So we have the map and also the T ask themions and here is the last screen spending analysis. We have the monthly trends spending by category, AI insights. Okay, very cool. If you want to download this, you need to select which screen that you want to download and just click Export and you can export this screen to FITMA. You can also export this as as DML code or PDF. And just click this Export One Scrant. Next, we are going to try the second AI tool. The name of the tool is Google Stitch. Firstly, you will need to log in. You can log in using your Gmail account, and we are going to use the same prom, so you can copy and paste this prompt. And make sure to select app because in this case, we are going to deside a wireframe for a mobile app. And just click this. You can select speed. If you want to use Gemini 3.5 model. You can also select balance if you want to use Gemini 3.8 flash model. It is totally up to you. You can use any model that you want and just click Generate. The process is going to take approximately 30 seconds. So just wait, guys. Hopefully it doesn't take too long. Well, it didn't take too long. It only took 20 seconds or even less than 20 seconds. AI has generated these five screen. So the first one is the home screen. Look at this. We have desserts functionality, categories, AI recommendation assistant. Look at this. The second screen is product details. We have product image, price, nutritions, and also add to card button. The third screen is card and checkout. So we have the shopping cart delivery details. Order summary and Place Order button. The first screen is the real time order tracking. We have the map and also the time estimations. And the fifth screen is spending analysis. Look at this. We have the statistics spending by category AI spending insights. If you want to download this image, just right click and just click Download. As you guys can see, we have successfully downloaded this wireframe. Look, guys, I think that's it. That's all you need to know. I'll see you guys in the next video. Bye. 4. Designing Prototype with Uizard & Visily AI: Holidays. Welcome back to the course. In this video, we are going to design a prototype using two AI tools. The first one is Uizard and the second one is Visily AI. Let's get started. I'm going to log in using my Gmail account, but you can also log in using your Microsoft account. Let's click this I will take few seconds. As you guys can see, I have successfully logged in. And let's click this generate with Auto Designer, and you will be redirected to this page. Firstly, you will need to select which device you are designing for. There are three options mobile tablet and desktop. Let's select mobile and let's write the prom. Okay, I'm going to copy and paste the prom, and let's read the prom. Create an interactive prototype for a grocery delivery app with home product details, cord and checkout order tracking and spending analysis. Focus on connecting screens, creating clickable interactions, and defining navigations for key user tasks. You can use My Prom or you can also modify My Prom. It is totally up to you, and let's continue. And let's select Pm. Now you will need to describe your preferred style for your project. Simple app prototype. And just click this Generate My Project. Okay, now, AI is going to generate the prototype. It will take a few seconds, maybe ten or 20 seconds. So just wait guys. Hopefully it doesn't take too long. Well, it didn't take too long. It only took 15 seconds or even less than 15 seconds. As you guys can see, AI has generated multiple screens. Look at this. We have the welcome screen, sign up page, home screen, product details, card, order status, and statistics. This is the grocery spending analysis fitter. Next, we are going to click this intrag so you will be able to connect one page to another page. And this tool is going to be very useful for UX design because you will be able to visualize how user will interact with this page. Let's click Interact again and make sure that you show all interactions. So let's turn this on. As you guys can see, we have its line represents interactions between its page, for example, once the user click Create Account, then he will be redirected to the home screent if he clicks on Shop button, he will be redirected to the sign up page. And if he clicks on Check Out, then he will be redirected to Order Status. These are just examples, guys. Okay, now we are going to try the second AI tool. The name of the tool is physically AI. Let's log in. I'm going to log in using my Gmail account. As you guys can see, I have successfully log in and let's click Create and let's click Create with AI. In this case, we are going to use the same prom. So let's copy and paste this. You can use my prom or you can also write your own prom. It is totally up to you. And let's click Generate. The process is going to take approximately ten or 15 seconds. So just wait, guys. Hopefully it doesn't take too long, and I'm so excited to see the result. Well, it didn't take too long. It only took 10 seconds or even less than 10 seconds. And just click this at all to board. As you guys can see, AI has generated five pages. So here is the home screen, product details, card and checkout, order tracking and spending analysis. And let's click prototype. So we have all these lines connecting each page. For example, if the user click on Analysis, then he will be redirected to this page. If the user click on tracking, then he will be redirected to this page. If you want to download this, just click Export and just click Export to image or PDF and just click this. Okay, I think that's it. That's all you need to know. I'll see you guys in the next video. Bye. 5. Creating & Designing Sitemap with Relume: Holidays. Welcome back to the course. In this video, we are going to create design sitemap using Relume. And don't worry this tool is completely free to use. Let's click on pricing. As you guys can see, Relume offers a free plan. Look at this. Okay, let's get started. I'm going to log in. Let's click this, and I'm going to log in using my Gmail account. So let's click Continue with Google. It will take a few seconds. As you guys can see, I have successfully logged in. Okay, now let's click on New Project, and you will be redirected to this page. And you have four options sitemap, wireframe style guide and design. Make sure to select sitemap. Because in this video, we are going to create a design sitemap. So let's click this. Next, we are going to write the prom. In this example, we are going to create a sitemap for electric ficle charging station finder. Let's write the prom. Create UX sitemap for EV or Electric Vical charging station finder. That helps users find and physialize nearby charging and parking locations. Including availability and charging spit. The product should also support road optimizations to selected charging locations. Oh and Q and wet list management. So this product has three main fitters. The first fitter is to find nearby charging locations. The second fitter is the root optimizations, and the third fitter is Q and weit leist management. Organize the sitemap around clear informations hierarchy. Intuitive navigations and user goals. Focusing on what information and functionality users need rather than physical design. Look you guys, that's my prom. You can use my prom or you can also write your own prom. It is totally up to you. For the number of pages I'm going to select 2-5, and for the language, I'm going to select English. And let's click this Generate sitemap. The process is going to take approximately ten or 20 seconds. So just wait, guys. Hopefully it doesn't take too long, and I'm so excited to see the result. Well, it didn't take too long. It only took 10 seconds or even less than 10 seconds. Okay, here is the AI generated sitemap. Let me zoom in a little bit. This is too small, so let me zoom in. Okay, so we have the homepage. We have Navigation Bar, hero header sections, fitter sections, how it works sections, statistics sections, and most importantly, CTA or call to action sections. So we have three fitters, fine charger, road planner, and weight leis Queue. Look at this very comprehensive, right? And we also have the charger details sections. Okay, very cool, guys. If you want to create a wireframe, you can also do it using Relume click this and AI is going to automatically generate wireframe for you. And you can also export this to Figma. Just click this. You can export this to Webflow. Just click this. Okay, I think that's it. That's all you need to know. I'll see you guys in the next video. Bye. 6. Creating User Flow Diagram with Miro: Hi guys. Welcome back to the course. In this video, we are going to create user flow diagram using Miro. Let's get started. Let's click Log Int. And I'm going to log in using my Gmail account. Let's click Google. It will take a few seconds. As you guys can see, I have successfully log in. And let's click this Create New let's click board, and you will be redirected to the editing page. Okay, here is the editing page. In this example, we are going to create user flow diagram for electric vehicle charging station finder app. Okay, let's write the prompt. Create UX user flow diagram. For EV or electric vehicle charging station finder app that focuses on the specific actions and decision points required to find and select a charging station. Show the flow from searching for nearby chargers to viewing station details. Checking availability and selecting an available station. Include decision points and alternative path for unavailable chargers. I'm going to add one more sentence. Make sure the user flow diagram is easy to understand and logical. Let's click this and you can activate the web search. Just click this. You can also add skills for AI. You can add one of these skills, and let's click Generate. All right. Now, AI is going to generate the user flow diagram. It will take approximately ten or 15 seconds. So just wait guys. Hopefully, it doesn't take too long, and I'm so excited to see the result. Well, it didn't take too long. It only took 10 seconds or even less than 10 seconds. Okay, here is the AI generated user flow diagram. Let's click this Apply to Canvas. Okay. Firstly, the user will open the app. Then the app is going to dett the location. It is also going to search nearby stations. If charger is found nearby, then it is going to show the stations list in the map. Then if the user choose the stations, then it is going to open the Fuse station detail page, and it is going to check if the charger is available. If the charger is available, then it is going to show charger details, and it is going to enable user to select the charger and confirm the selections. However, if the charger is not available, then it is going to display these messages. No charger available. Then it is going to ask these questions. Try another station. If the answer is yes, then it is going to go back here and show the stations in the map. However, if the user says no, then it is going to set the availability alert. And you might also be wondering what will happen if no stations found. Then it is going to expand search radius, and it is going to retry to search the nearby station again. So that's what is going to happen. If you want to download this, just click Export. You can save this as PDF. You can also export this as image. Just click this and just click Export. Okay, guys, I think that's it. That's all you need to know. I'll see you guys in the next video. Bye 7. Creating User Journey Map with Eraser: Hi guys. Welcome back to the course. In this video, we are going to create user journey map using Eraser. And don't worry, this tool is completely free to use. Let's click on pricing. As you guys can see, it offers a free plan. Let's get started. Firstly, I'm going to log in. So let's click this. I'm going to log in using my Gmail account, but you can also log in using your Microsoft account. It will take few seconds. So just wait Okay, I have successfully logged in. And let's click this. Create a blank file, and you will be redirected to the editing page. In this case, we are going to create user journey map for electric vehicle charging station Finder app. Okay, let's write the prompt. Create user journey map. For EV or electric vehicle charging station finder app from the perspective of electric vehicle driver. Who needs to find and use a reliable charging station. Cover the complete experience, including finding nearby charging stations. Checking availability and charging speed. Optimizing the route, arriving at the station, managing queues, and joining the wait list when necessary. And completing the charging session. Include journey stages, user actions, thoughts, emotion, pinpoints, and opportunities for improvement. You can also upload a file or image. Just click this, but I don't think it is necessary. And I'm just going to click Send. And now AI is going to create the user journey map. The process is going to take approximately ten or 20 seconds. So just wait guys. Hopefully it doesn't take too long. Well, it didn't take too long. It only took 10 seconds or even less than 10 seconds. Okay, as you guys can see, AI has generated user journey map. Look at this. Let me zoom in a little bit. Let's get started with the first step. Discover nearby charger. So in this case, the actions that will be taken by the user are opening map allowing locations filtering by connector network price and amenities. And at this stage, the user will think, What is reliably close enough for my current range? And here is the pinpoint, outdated listing, and unclear access restrictions. And here is the opportunity. Show life status confidence, access rules, and driver verified details. And here is the second step, validate availability and spit. So in this case, the user will compare open plug connector compatibility, kilowatt spit price, and reason check ins. And the third step is road optimizations. So the user will select the stations, review the ETA and battery on arrival, and start navigations or just back up. Then the fourth step is when the user arrive and connect the charger to the car. And here is the fifth step, minutes queue or wait list. And the last one is charge, pay and continue. If you want to download this image, it is very easy, just click this and just click Export and you can download this image as PNG file and just click Export. Next, we are going to try the second tool. We're going to use FikGAM. This is Figma AI fitter. Firstly, just log into Figma. You can log in using your Gmail account and let's click FIGaM and you will be redirected to this page. Let's click Brainstorm, and I'm going to copy and paste the same prom. So let's use this prom. And let's click Make. Okay, now AI is going to generate the user journey map. The process is going to take approximately ten or 15 seconds. So just wait guys. Hopefully, it doesn't take too long. If you want to download this image, it is very easy. Just click this and just click Export and you can export this image as PNG and just click this. Okay, I think that's it. That's all you need to know. I'll see you guys in the next video. Bye. 8. Creating User Interview Questions with Sprig: Holidays, welcome back to the course. In this video, we are going to create user interview equations using AI. The name of the tool that we are going to use is Sprig. Let's rate the case study. Imagine you are a UX researcher responsible for understanding how users manage and track their everyday expenses using RCEP management app. The app uses OCR or optical character recognitions and AI to capture recep information, organize spending data, and help user better understand their purchasing habits. The app has three main features. First fitter is scanning receipt using OCR. The second fitter is automatically extracting product prices and totals, and the third fitter is categorizing and visualizing spending data. As part of the UX research plan, we will create multiple user interview equations for each fitter. We will find relevant users who regularly manage their expenses and ask them to answer these questions to understand their behaviors, needs, challenges, and expectations. Okay, let's get started. Let's open this website. And I'm going to log in using my Gmail account. Let's click this. It will take few seconds. As you guys can see, I have successfully logged in. Let's click New study. You have three options. You can start from scratch. You can copy from past study, or you can also create from templates. There are many templates that you can use and customize. But in this case, we are going to use AI to generate the user interview equations. Okay, let's write the prompt. Create user interview equations. For RCEP management app with three main fitters. The first fitter is scanning RCP using OCR. The second fetter is automatically extracting products, prices and totals. And the third fitter is categorizing and visualizing spending data. The equation should help us understand the user expense tracking habit. Challenges, needs and expectations. When using these fitters. Include open ended unbiased questions that encourage user to share their experience rather than leading them toward specific answer. Okay, so that's my prom. You can use my prom or you can also write your own prom. It is totally up to you. And now let's click Generate. Next, you will need to choose a study draft. So AI has generated three study draft. Here is the first one, fitter use. Here is the second one user needs, and here is the third one Expense habit. I'm going to select the first one, and let's click Continue. So here is the first question. How often do you use the app scanning and categorization fitter? Here is the second question. What challenges have you faced when tracking expenses with the app? And here is the third question. Which fitter do you find most valuable for managing your receipt? Okay, so we have three interview equations. So it is going to look like this. How often do you use the app scanning and categorization fetter? I'm going to select three. What challenges have you faced when tracking expenses with the app? The button is too small. Well, this is just a random example. Let's click Next. Which fitter do you find most valuable for managing your receipts? I'm going to select the second one, automatic extractions of details, and let's click Finish. Okay, so that's how the user interview works. Now let's click this continue to audience and let's click website or web app. So we're going to be able to embed these user interview equations on our website. Let's click Targeting and let's click at event or URL, and let's click event, and let's click New event, and let's click Create Nocde event. Firstly, you will need to add the name, user interview questions. Next, you will need to add descriptions, user interview questions for Recep management app I'm going to select the pads URL. For this example, I'm going to use this URL, appspd.com slash Survey. But if you want to use this for your own app or website, make sure to use your own link or URL. And let's click at Event. Okay, new event, save. And let's click studies. Let's click Save and continue. And let's click FitterU. Let's scroll down a little bit. You will be able to see all responses right here. And it's going to display the statistics. And on the right, you can see the study preview, like what it looks like from the user perspective. Okay, guys, I think that's it. That's all you need to know. I'll see you guys in the next video. Bye. 9. Simulating Usability Testing with Gemini & UX Pilot: Holidays. Welcome back to the course. In this video, we are going to simulate usability testing using two AI tools. The first one is Gemini and the second one is UX Pilot. I have created sip management app, UI design using Google Stitch. Look at this. We have four pages. Homepage, recep OCR scanner page, extracted recipe detail page and spending Analysis page. So we're going to upload these images to Gemini and we're going to let AI to assess the usability of this product. We're going to let AI to play a role as the user of this app and share his opinion about the usability of this app. Is it easy to use or maybe not? Okay, let's get started. Firstly, we are going to upload these four images. Let's click Open Okay, we have successfully uploaded this for UI designs. Next, we are going to write the prom. But actually, the prom is going to be very long, so I'm just going to copy and paste this. Okay, let's at the prom. Simulate usability testing for this recip management app from the perspective of a user who wants to record and manage their expenses, evaluate how easily the user can scan a receip using OCR, review automatically extracted products prices and totals and a few categorized spending and spending visualizations. Identify usability issues, navigation problem, confusing elements and potential friction points and provide actionable recommendations for improvement. Okay, so that's my prom. You can use my prom or you can also write your own prom. It is totally up to you. You can select Which AI bottle that you want. I'm going to select Gemini 3.5 flash light. And let's click Submit. It will take few seconds. Okay, here is the usability testing result. Let's talk about the first filter, scanning recipe via OCR. So we're talking about this page. Here is the friction points. The screen is densely packed with status tags and control toggles. This creates visual noise that can overwhelm a user trying to simply snap a quick photo, and here is the recommendations. Group secondary options like grid toggles and pro tips into a collapsible settings menu to keep the live view finder clean and focus entirely on the alignment frame. Let's talk about the second feature, reviewing extracted products price and totals. We are talking about this page. Let's rate the friction points. While highly detailed, the zero volume of text on a single mobile screen can induce cognitive fatigue during review. Furthermore, having multiple confirmation pathways approve and lock expense button at the bottom alongside top level text cause redundancies, and here is the recommendations. Introduce a compact view togal for line items or use progressive disclosure collapsing long list with an options to expand. So user can quickly verify totals without scrolling through extensive itemized list unless necessary. Let's talk about the third fitter. Categorized spending and visualizations. We're talking about this page. Okay, let's read the friction points. The Analytics screent, Crems category s percentages, doughnuts, or lines, daily spend charts, and smart insights card into one vertical scroll. Additionally, distinguishing between interactive filters like Zo percentages and static informational text elements isn't always immediately clear, and here is the recommendations. Implement tap navigations or bodular card within the Analytics Dakboard allowing users to toggle cleanly between categories trends and insights rather than forcing a long uninterrupted scroll. Okay so this is very insightful recommendations. Next, we are going to try the second tool UX Pilot. So let's log into UX Pilot. You can log in using your Gmail account and just click Review. You will be redirected to this page and you will need to upload the design. So just click this and I'm going to upload this image. Let's click Open. It is uploading the image. It will take few seconds, and let's scroll down. And let's click Start the review. Okay, now EI is reviewing the design. It will take ten or 15 seconds, so just wait. Hopefully it doesn't take too long. Okay, here is the AI review. What is working? The interface features high tech feedback loops, edge detections, OCR status that goods user confidence in the AI's accuracy. The use of a single or bit stocol is a clear functional pattern for high utility tools. And what is risky? The interface is extremely noisy. Information's density is very high with floating techs, badges and status indicators competing for attention. This cognitive load may hinder the primary task of scanning. And down here, we have the score card for usability. The score is three out of five. Good functional feedback, but high cognitive load. And for accessibility, the score is only two out of five. Several tiny text elements and low contrast grind. So there's a problem with the color that we need to fix. Okay, guys, I think that's it. That's all you need to know. I'll see you guys in the next video. Bye. 10. Analyzing User Behaviour with Microsoft Clarity: Holidays, welcome back to the course. In this video, we are going to analyze user behavior using Microsoft Clarity. And don't worry, this tool is completely free to use. Let's click on pricing. As you guys can see, it is free. Let's get started. I'm going to log in using my Gmail account, but you can also log in using your Microsoft account or Facebook account. It will take few seconds. Okay, I have successfully logged in. Let's click New Project, and you will need to name your project. I'm going to name this test website. Next, you will need to enter your website or app URL. In this case, we are going to use FICMA to build a simple website. I'm going to use this prom. Create a receipt management system with three main features. Scan receipt using OCR, automatically extract product prices and totals and categorize and visualize spending. Include home scrintRcp scanner receipt details, and spending Analysis Scrint. And let's click Generate. It will take approximately ten or 15 seconds. So just wait hopefully it doesn't take too long. Well, it didn't take too long. The website is ready, and now we're going to publish the website. So just click Publish and just click this Publish. It will take ten or 15 seconds to publish the website. Okay, now the website is live. Just click this. Go to web, and you will be redirected to your website. And let's copy and paste the URL, and let's go back to Microsoft Clarity. And let's copy and paste the URL right here. Next, you will need to select the website industry. I'm going to select technology and telecommunications. And let's click at New Project. Okay, the new project has been created successfully. Now we are going to connect Microsoft Clarity with this website. So every time user interact with your website, Microsoft Clarity is going to be able to track their movement and analyze their behavior. Okay, now let's click on Get Tracking Code, and you will need to copy and paste this code. And if you are not familiar with programming or software development, don't worry. It is not your job as a UX designer. Actually, this is a software developer or web developer job. So if you are working with a team of engineer or developer, just let them know you want to integrate the website with Microsoft Clarity and just give this code to them and they will handle the integration process. Okay, now, I'm going to click this Copy to Clipboard. And let's go back to ICMA, and we're going to let AI know that we want to integrate Microsoft Clarity to the website. Okay, let's write the proms. I want to integrate Microsoft Clarity to this website. And just copy and paste this code. And just click Send. Okay, now AI is going to add this code. And once the code has been edited, Microsoft Clarity is going to be connected to this website. Well, it didn't take too long. As you guys can see, Microsoft Clarity is now integrated. The tracking script is injected in head and will fire on every page load with your project ID. Okay, very cool. Now we're going to republish the website and just click Update. It will take few seconds, maybe ten or 15 seconds. Then after that, we are going to open the website again and we're going to interact with the website. And we're going to see how we can use Microsoft Clarity to analyze the user behavior. Okay, now, let's click this. Go to web, and we're going to interact with this website for a minute. I'm going to click on Random button. Let's click scant. Let's try Demo Scan. Let's click F recipe details. And I'm going to scroll down. And let's click Analysis. Okay, here is the spending Analysis. Let's click categories and trends. And let's go back to the homepage. And let's click Apple Store. Okay, now, let's go back to Microsoft Clarity. And let's click on recordings. And let's click on Live Users. And let's play the video. Look at this. It's click Is recorded. Very cool, right? As a UX designer, this tool is going to be very useful because you will be able to see how the user interact with your website, what challenges they are facing, and what buttons they are clicking, right? So this is going to be very useful. Okay, I think that's it. That's all you need to know. I'll see you guys in the next video. Bye. 11. Analyzing UX Research Data with Julius AI: Holi gays, welcome back to the course. In this video, we are going to analyze UX research data using Julius AI. We have the sample data, and this data has six columns. The first column is user occupations. The second column is user opinioned about the receipt scanning fitter. Is it easy to use or difficult to use? The third column is the OCR accuracy rate. The fourth column is user opinioned about the spending categorization fitter. Is it useful or not useful? The fifth column is the spending physialization rating. So the rating is 1-5, and the last column is the user feedback. So Julius AI is going to be able to analyze this data, perform sentiment analysis, and generate valuable insights. Okay, let's get started. Firstly, I'm going to log in using my GML account. It will take a few seconds. So just wait. Okay, I have successfully logged in. Now I'm going to upload this data. Let's click this. Let's click upload file. Okay, I'm going to upload this file UX research data CSV. Let's click Opened. Now it is uploading the data, and let's write the prom. Actually, the prom is very long, so I'm just going to copy and paste the prom. And let's write the prom. Analyze this UX research data for the receipt management app, identify key patterns and trends and perform sentiment analysis on the participants feedback. Generate a concise summary of the findings, valuable UX insights, and actionable recommendations for improving the apps, receipt scanning, OssiR accuracy, spending categorizations, and spending visualization features. Okay, so that's my prom. You can use my prom or you can also write your own prom. It is totally up to you. And for the AI model, we are going to use Julius 1.2 it. And let's click Generate. The process is going to take approximately ten or 20 seconds. So just wait. Hopefully, it doesn't take too long. Well, it didn't take too long. It only took 10 seconds or even less than 10 seconds. Look at this. Julius AI visualized the data using Br chart. Okay, now let's read the executive summary. The dataset contains 25 participants across a broad range of occupations. Overall, the receipt management app is viewed positively, especially for reducing manual expense traking and making spending information easier to understand. The main opportunity is not the app's core value, but its reliability in its cases. Users reported weaker experiences with long damaged, vetted or complex receipts, as well as a need for more control over extracted data and spending categories. Okay, now, let's rate the key UX patterns. Scanning is generally easy. 76% rated scanning as easy or very easy. 32% rated it very easy and 24% rated it moderate, and no participant rated it difficult. However, scanning is strongly associated with OCR performance. Participants who rated scanning as very easy had average OCR accuracy of 95.9% compared with 79.8% among those who rated it moderate. This suggests that users may experience scanning and recognition as one combined workflow rather than separate fitters. Okay. Now let's talk about the OCR accuracy. The average reported OCR accuracy is 89.7%, but performance varied considerably from 74% to 99%. So that's the range. Let's talk about the spending categorizations fitter. Categorizations is well received, 52% rated it very useful. The remaining 48% rated it useful. No participant gave a negative rating. Now let's talk about spending visualizations. Visualizations was the strongest rated fitter quantitatively with an average score of 4.3 out of five. Users describe the chart and spending breakdown as simple, intuitive, helpful for understanding expenses, useful for monitoring spending patterns over time. Okay, now, let's read the sentiment analysis result. Using sentiment scoring on the written feedback, 12 comments were positive, 13th were neutral or mixed and no comments were purely negative. And let's talk about the UX insights. Number one, reliability matters more than adding basic functionality. Number two, manual correction should be part of the primary workflow. Number three, categorization is useful, but users want ownership, and number four, visualization is understandable but could become more actionable. Okay, on, let's read the actionable recommendations. Sip scanning improvement, priority high. Add a guided capture experience with framing lighting distance and alignment instructions. And the second one is OCR accuracy improvement. The priority is also high. Improve recognitions for faded cramplod and low contrast receives. And the third one is spending categorization improvement. The priority is medium, allow users to create, rename, merge, and delete custom categories. And the third one is spending visualization improvement. The priority is also medium. Keep the current simple chart style since user find it easy to understand Okay, guys, I think that's it. That's all you need to know. I'll see you guys in the next video. Bye. 12. Creating Affinity Diagram with Miro & Edraw AI: Hello, guys. Welcome back to the course. In this video, we are going to create affinity diagram using two AI tools. The first one is Miro and the second one is Idro AI. The reason why we want to create an affinity diagram is because we want to be able to organize user feedback into meaningful groups, identify common patterns and themes, and better understand user needs, pinpoints, and experience. Okay, let's get started. Firstly, let's log into Miro. You can log in using your Gmail account, and let's create a new board. Okay, now we are going to write the prom, but actually the prom is going to be very long, so I'm just going to copy and paste the prom. Okay, let's write the prom. Create an affinity diagram from this UX research data for the ZIP management app by organizing individual user feedback into group based on common patterns, needs, pain points, and experiences. The expected output format is a affinity diagram using sticky notes with its sticky note representing a key finding and similar findings group under clearly labeled teams related to recip scanning, OCR accuracy, spending categorizations, and spending visualizations. And what I'm going to do next is to copy and paste these key feedback columns. If you remember in the previous video, we also use this UX research data. And by the way, if you want to get access to this file, just click on the resource folder next to the video and you will be able to download this CSV file. Okay, let's copy and paste this, and let's go back to Miro. And let's copy and paste this user feedback. And let's click Generate Okay, now, Miro is going to create an affinity diagram. It will take a few seconds, maybe ten or 20 seconds. So just wait. Hopefully, it doesn't take too long. It didn't take too long. It only took 10 seconds or even less than 10 seconds. Okay, now, let's rate this affinity diagram. So the first one is receipt scanning and processing. The scanning process could provide better instructions. Long receipts are difficult to scan accurately. The app works well, but receipt processing could be faster. And the second one is OCR accuracy and data extractions. OCR works well, but some products names are incorrect. Some prices were extracted incorrectly from my receipt. The app is easy to use, but I want to edit extracted information. And here is the third one spending categorizations. I would like more spending categories to choose from. Categorizing expenses automatically is very convenient, and here is the spending pesializations, and analysis. The spending chart are simple and easy to understand. The spending analysis gives me a good overview of my expenses. If you want to download this image, just click this and just click Export as Image. Next, we are going to try the second AI tool. The name of the tool is Idro AI, and don't worry this tool is completely free to use. Okay, let's get started. You will need to log in. You can log in using your Gmail account, and after you have log in, you will be redirected to your dashboard. Okay, now we're going to copy and paste the prom. So we're going to use the same prom that we used previously, and let's copy and paste the user feedback. And let's click Generate. The process is going to take approximately ten or 20 seconds. So just wait. Hopefully, it doesn't take too long. Well, it didn't take too long. It only took 10 seconds or even less than 10 seconds. Okay, so here is the affinity diagram. It is more colorful. So we have four sections, receipt scanning, OCR accuracy, spending categorizations and spending visualizations. So the user feedback is categorized based on the topic. If the user feedback is about recipe scanning the belongs to these sections. If the user feedback is related to OCR accuracy, then it belongs to these sections. If you want to save this image, just click Export and just click this Export. You can select your file format. There are two options PNG or GPG. Okay, guys, I think that's it. That's all you need to know. I'll see you guys in the next video. Bye 13. Writing Microcopy with Mistral AI & Manus: Hello, guys. Welcome back to the course. In this video, we are going to write microcopy using two AI tools. The first one is Mistral AI, and the second one is Manus. In this example, we are going to use this bike rental app UI Design. I created this UI design using Google Stitch. Look at this. So we have blank portion for the button, form label error messages, confirmation messages, and input placeholders. We're going to use AI to write the microcopy for this blank part. Okay, let's get started. Let's open Mistral AI. You can log in using your Gmail account and it is completely free to use. Let's upload the image. I'm going to click this upload file. And I'm going to upload the UI design, and let's write the prompt. Firstly, we are going to define AI's role. In this case, AI is going to be acting as the UX writer. You are an experienced UX writer. Then after that, we are going to define AI task, like what we want AI to do. Write UX microcopy for each of the elements represented by dot, dot, dot in this bike rental app. The reason why we added this triple.in the prom because if you look at this image, the input placeholder, the error message, the button are represented by triple dot. So it is going to be easier for AI to know the locations and know where the microcopy is going to be placed. Okay, let's continue the prom. Including buttons, form labels. Error messages, confirmation messages, and input placeholders. Make sure the microcopy is easy to understand. Concise, consistent and clearly communicates what user needs to know or do. Okay, now let's click SAM. It will take a few seconds, maybe five or 10 seconds. So here is the AI response. Okay, for the search and filter, the microcopy for the search ba placeholder is search for stations, bikes or locations. For the filter button, the microcopy is filter. For the sort button, the microcopy is sort. So it is very clear and concise. For the bike selection sessions, for the Block button, the microcopy is supposed to be lock bike and for the bike details button, the microcopy is supposed to be few details, very clear and concise, right? And here is the microcopy for the rental option sections. Rent for a quick ride, unlimited for 2 hours, unlimited rides for 24 hours and so. And for the payment sections, the microcopy is enable pay as you go payment method. So this is very clear and straightforward. So people can easily understand what is the actions and what they need to do. Okay, very cool, guys. Next, we are going to try the second AI tool. The name of the tool is Manus. And don't worry, this tool is also free to use. Firstly, you will need to log in. So just log in using your Gmail account, and we are going to do the same thing. So we're going to upload the UI design image, and we are also going to use the same prom. So I'm going to copy and paste this prompt. And let's click Send. It will take a few seconds for AI to generate the microcopy. Well, it didn't take too long. It only took a minute or even less than a minute. So here is the AI generated microcopy. For example, the search field, the recommended microcopy is search station or bikes. For the Alert card menu, the recommended microcopy is few alert details. Actually, you can also use Manus to edit the image and edit the microcopy to the image. Look at this. This is the original image that we uploaded and Manus was able to add the microcopy directly to the image. Look at this search station or bikes. Map updated just now. So bikes may be unavailable. Very cool, right? So here is the original image. So this part was empty, right? And Manus is able to add the microcopy directly to the image. Okay, very cool, guys. Look at this. I think that's it. That's all you need to know. I'll see you guys in the next video. Bye. 14. Improving UX Copy with ChatGPT & Claude: Holi guys. Welcome back to the course. In this video, we are going to improve existing UX copy using two AI tools. The first one is ChatGPT and the second one is Cloud. We are going to use this energy consumption tracking dashboard UI as an example. I created this UI design using Visily AI, and I intentionally make the microcopy looks bad and confusing. So we're going to use AI to fix the microcopy. Okay. Let's get started. Let's open ChatGPT. You can log in using your Gmail account and just upload the image. Next, we are going to write the prompt. Firstly, we are going to define AI's role. You are an experienced UX writer. Then after that, we are going to define the AI task like what we want AI to do. Improve the existing microcopy in this electricity and energy consumption tracking app. To make it easy to understand concise, clear, informative and user centered while preserving the original meaning and purpose of its message, I'm going to add one more sentence. Make it concise, only include microcopy that need to be fixed. Show the existing microcopy. And the recommended microcopy. And let's click Sand Prompt. It will take a few seconds, maybe ten or 20 seconds. So just wait. Hopefully, it doesn't take too long. Okay, now, we have a table with two columns. The first column is existing microcopy and the second column is recommended microcopy. For example, overall efficiency context, sufficient is. Well, this is a little bit informal, right? So we can replace that with overall efficiency, sufficient. So this is more clear and concise. Let's read the other example. Your current power telemetry suggests a significant but unquantified trend toward feature usage variations. Please consult the jargon guide for further clarifications. We can replace that with your content power data indicates a significant trend toward future usage changes. But the size of the change is unclear. See the guide for details. See the difference. The first one is not very clear and I get confused when I write this. But the second one is more clear and I can easily understand the message. Okay, now we are going to try the second AI tool. The name of the tool is Cloud. Firstly, let's open Cloud and just log in using your Gmail account, and we are going to do the same thing. So let's upload the image, and we are going to use the same prom. So let's copy and paste this And for the AI model, I'm going to use Sonnet five, and let's click San Message. It will take a few seconds, maybe ten or 15 seconds. Well, it didn't take too long. It only took 10 seconds or even less than 10 seconds. The response is very similar like ChatGPT, so we have a table with two columns existing and recommended microcopy. For example, here is the existing microcopy. Initiate flow audit. We can replace it with run usage audit. Frequest details report. We can replace that with get detailed report. What else? Real time pulse magnitude 4.82 kilowatt/hour. We can replace that with current usage, 4.82 kilowatt hours. Notice the recommended microcopy is more clear, concise, and easier to understand. Okay, guys, I think that's it. That's all you need