The Stack Method: How To Get To Inbox Zero | Email Productivity Masterclass | Prasanth Nair | Skillshare

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The Stack Method: How To Get To Inbox Zero | Email Productivity Masterclass

teacher avatar Prasanth Nair, CEO | Product Architect

Watch this class and thousands more

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Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Lessons in This Class

    • 1.

      Introduction

      3:50

    • 2.

      The Secret to Email Mastery

      13:19

    • 3.

      Customize Your Action Folders

      8:06

    • 4.

      Store with Archive and Active Folders

      4:13

    • 5.

      The Smart Way to Process Emails

      9:02

    • 6.

      Own Your Email Time

      8:56

    • 7.

      Managing Tasks with the DO Folder

      6:53

    • 8.

      The Easy Way to Follow Up

      4:30

    • 9.

      A Tale of Two Habits

      12:07

    • 10.

      How to Gmail: Set Up Guide

      29:31

    • 11.

      How to Outlook Mac: Set Up Guide

      22:39

    • 12.

      How to Outlook PC: Set Up Guide

      35:11

    • 13.

      How to Apple Mail: Set Up Guide

      25:57

    • 14.

      Happy Stacking!

      0:56

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About This Class

Transform your life with the Stack Method for Email Productivity

Just imagine if you had ZERO emails in your inbox every day. That’s our promise to you.

The Stack Method is going to completely change the way you think about and process your email by creating a simple, habit-based approach taught by internationally acclaimed productivity expert Prasanth Nair.

Through his company Double Gemini, Prasanth has taught thousands of people across the world how to Stack in executive and corporate training programs. People who master the Stack Method get back 1 month of productive time per year and report almost 90% lower stress with respect to email. 

The Stack Method is a simple process for getting your inbox to zero emails and keeping it that way. 

The Stack Method is for everyone who has experienced feeling crushed by email, and wants to transform their email productivity. If you haven’t invested in managing your inbox better, you have a tremendous opportunity to positively transform your business and personal outcomes. Mastering emails increases responsiveness, improves well being, and opens up more time for other important work. The best part -  it can be learned and mastered within a week, and you do not need any materials besides your inbox!

The Stack Method works with all email providers, including Outlook for Mac and PC, Gmail and Apple Mail. 

Included in the class:

  • How to organize and batch process your emails
  • Using folders to prioritize and organize your workflows
  • Learn the best way to store and archive emails
  • Use keyboard shortcuts to work through your emails and lightning speed
  • Streamline scheduling and completing  tasks on your calendar
  • Get your inbox to zero daily and keep it that way

Happy Stacking!

Meet Your Teacher

Teacher Profile Image

Prasanth Nair

CEO | Product Architect

Teacher

Prasanth Nair is an internationally acclaimed productivity expert. He created the Stack Method, the world’s preeminent email processing technique, to increase his productivity and decrease his email-related stress.

Through his firm, Double Gemini, Prasanth teaches his email, meeting, and time management strategies to organizations across the globe. He believes that productive people do better things for themselves, their organizations, their families, and the world. Outside of work, Prasanth is a father of four kids, and in his ever shrinking spare time, enjoys endurance training and triathlons.

See full profile

Related Skills

Productivity Time Management
Level: All Levels

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Transcripts

1. Introduction: If you're getting crushed by email, this video series is for you. If you want to become an email power-user, this is for you. If you want your team to excel, then Stack is for all of you. Let's talk about concentration. Concentration is the currency of productivity. And nothing kills productivity in corporate environments as much as email because it wrecks or concentration. Now hold that thought for a moment. So many people and organizations are concerned about the speed of sharing information because they think that it enhances value but the velocity of value creation isn't tied to the velocity of information. The velocity of value creation is based on your ability to deliver, deliver better, deliver faster, or deliver innovation and that requires concentration. Email, the way that most people manage it, severely slows down our ability to deliver. It fragments our thinking which fragments or work and fragments our lives. It creates anxiety, eats a valuable work time and limits our creativity. If you're the average office worker, you spend 500 hours a year on email, that's about 30% of your year. That's crazy. If you're running a team of ten or a 100 or a 1000, you're throwing out almost a third of your resource budget on email. And the worst part is it's negatively impacting the other 70% of what you do. Has anyone taught you how to use email effectively? If not, you're likely just surviving with your current email techniques. You can be strategic with email. It's possible. You can use email to excel. Your team or organization can use email to excel. The Stack Method will turn you, your team and your organization in the email power users. At its core, it's a simple set of techniques for managing your email that'll help you organize and process your email faster and stay on top of everything with ease. Doesn't need software and it works with any email program that you already use. The Stack Method is also an approach for managing your time with respect to email and a philosophy that everyone can be more productive across all of their work by engaging with email on their own terms. Mastering email is worthy of your time. The average person who masters the Stack Method tells me they get back more than 250 hours a year and that it's a game changer for all of their work. In real terms, with just a few hours of practice, you'll get back a month of your time every single year and everything you need to learn the Stack Method is included in this video series. So why am I doing this? Because email has a detrimental effect on individual and corporate productivity. Because no one else has caught up with our techniques and it seems selfish to sit on the solution. And most importantly, because it'll make you more productive. And because I believe that productive people do better things for themselves, their organizations, their communities, and the world at large. It's time for you to dive into the series and gain sanity, confidence, creativity and time. My name is Prasanth Nair. I'm the CEO of double Gemini and I'll be there with you every step of the way. Here we go. 2. The Secret to Email Mastery: It turns out there's a secret to managing your email. A secret that's simple but profound because it changes everything. The way you think about, process organize, and the way you prioritize email. So here's the secret. Most people look at their inbox and they see messages. They see a list of messages. But when I open my inbox, I see something different. I see a set of actions. Actions that are telling me to do things like reply, review, do and meet. And that's the secret. Emails aren't messages, their actions. I know it seems simple, but sometimes it's the most obvious things that are overlooked. When this concept of emails being actions rather than messages first hit me I knew it was important, but I didn't know how important. The more time I spent playing around with it, the more I realized that this changed everything. Most importantly, it solved the biggest problems that I've encountered when trying to master my email. The first major problem this concept solves is how to prioritize email. Before I show you how that works, the first key thing I want you to know if you don't already, is that with most email software, it isn't easy to prioritize using the inbox. Most inboxes by default, prioritize by date from newest to oldest. So if you have a bunch of priority emails, they'll show up in random places in your inbox with just a little flag or a color change if you set them. The problem is that they're hard to see and not very organized. Your eyes have to jump all over the place just to figure them out. If you decide to sort your inbox by whatever priority scheme you use, it creates a whole new problem. When new messages come in, they'll appear below the priority list, like the messages marked New on this page. Now this might not seem like a big deal, but what usually happens is that people end up with so many priority emails that it's hard to see new messages. And before long, they end up going back to sorting emails by date, which again makes the priority emails hard to see. Inboxes just aren't good at prioritizing email, which is why we need folders to prioritize our email. Now in this case, we're prioritizing using two folders, one called important and the other called everything else. Now just to be clear, this isn't our technique. I'm just using this as an example. In the next chapter, I'll show you how this works with action folders, which is the technique I recommend. But first, let's look at some examples of how people use folders to prioritize. Here are five different ways to prioritize using folders. The first one is the one that we use here at Double Gemini, and the remaining four are the most common ones I've seen people use aside from just leaving everything in their inbox and prioritizing by date. I'm gonna start with the common prioritization schemes, beginning with person and then I'm gonna come back to how I do things. I see a lot of people prioritize by person, which means to put emails into folders based on the people or groups you need to respond to and then choose which people are the most important to respond to and work down from there. I've seen people prioritize by project. So they setup folders for each of their projects and drop emails into them and answer them based on the priority of the project. I've also seen people organize email by urgency. For example, urgent, high, medium, low. And another technique I've seen people use is to getting things done or GTD technique, which is a process developed by David Allen. And finally, I've taught people to organize emails by action. Now of course, this is the prioritization approach that I recommend for a number of reasons. The first is because it's easier to prioritize emails by action than any other method. Let's first look at what most people do to prioritize. Imagine that you had a few emails that involve scheduling meetings. It's easy to say which meeting should happen first, second and third, based on your calendar availability, it's a lot harder when you start putting other actions into the mix. Try prioritizing a meeting against an email that needs you to do a task against another separate email that you need to reply to. It's hard because we're no longer comparing the same things. Emails that contain meetings, emails that contain tasks and emails that you just need to reply to are not apples to apples. It's like trying to prioritize between a set of socks and a set of mugs, I can tell you which socks I like compared to other socks. And pick my favorite between the different mugs I have in the house. I can even tell you that I care about socks more than I care about mugs. But throw them all in the same pile and ask me to prioritize between them and I could do it, but it would really slow me down because my criteria for why I would choose a particular sock or mug over the other becomes more complicated. It takes too much brainpower to figure it out. All of the other approaches for prioritizing email are painful for the same reason. Because they view emails as messages instead of actions. That's what makes them so tedious. And that's where the Stack Method comes in. The Stack Method allows you to make your prioritization trade-offs at a higher, more rational level, at the level of the actions themselves. But that's not the only reason why the Stack Method is better. Another big advantage is that Stack requires less effort than these other approaches. With the Stack Method, you'll have a finite set of action folders. If you prioritize by person or project, your list of folders will be long, continuously growing, and will require a lot of effort to keep organized and keep prioritized. The Stack Method takes less effort than managing by urgency as well. Now I know a lot of people like to prioritize by urgency, but urgency has a critical flaw, which is that the level of urgency for an email often changes daily. Today, a specific email might be high in priority. For example, imagine that an email is asking you to create a report. But tomorrow, a new higher priority request might come in making your previous email to create a report far less urgent, which means if you didn't get to it today, you have to shuffle it into a new folder tomorrow. Now this kind of shuffling takes place on a daily basis when you organize by urgency because you're urgency changes all of the time. I can tell you from experience that after a few days of doing this, that it was way too much work. So things just ended up staying in the first folder I placed them in until I got to them, which defeated the purpose of organizing by urgency in the first place. In contrast, if I organized by action, I've prioritized my action folders once and I never need to shuffle an email again. So in this case, I'm using five action folders. Reply for replies, do for tasks, meet for meetings, forward for emails I need to delegate, and review for emails that contain newsletters or other things that are less important but I should scan. In this case, I've prioritize these in the order you're seeing. If an email goes into my "Do" folder and I decided not to act on it today I never have to move it again. Tomorrow I can just evaluate if it's more or less important than my other do's and take it from there. But I don't have to evaluate it against my replies, which I've already decided are more important. This saves me effort, brainpower, time, and eliminates frustration all at the same time. And GTD isn't as elegant for a number of different reasons. The two-minute rule fragmented my time. Some folders like the next action folder got overloaded with emails and it has the same prioritization issues as the other folders. Using GTD to manage my email required way too much effort, gave me anxiety and killed my productivity. Aside from making it easier to prioritize and requiring less effort to manage my email the Stack Method has another huge advantage over these techniques. It's faster, and not by a little, by a long shot. The first reason the Stack Method is faster is because you can batch process a set of similar actions really fast. Let's come back to socks and mugs, but take it up a level to laundry and dishes. Picture folding one piece of clothing then washing one dish and going back and folding another piece of clothing, washing another dish and doing this until both your dishes and your laundry are done, it would take forever. The reason rational people fold clothes and do dishes in batches is because it's faster. In the same way, it's faster to stick to just your replies, then your meetings, then your do's and so on. When you're in reply mode, you can blow through all of your replies. When you're in Schedule mode for meetings, you check your calendar and get a feeling for your open time, then you can quickly handle all of your schedules at once. With all of the other techniques, you'd be opening, closing your calendar multiple times just to get them all done. And the same applies to all of the rest of the folders. The question I get most often about the Stack Method is, isn't it slower to sort your emails into action folders first. I thought it was gonna be slower too when I first started doing this. But it turns out that I can scan and move an email into a folder in about three seconds. So I can sort about 20 emails a minute and essentially clear 100 emails out of my inbox in about five minutes. And I do this using shortcut keys, which makes it a lot faster. Now I'm gonna show you how to set up and use shortcut keys in the how-to video series that supports this. I've even come back from vacation and cleared about 700 emails in roughly 30 minutes. So the cool part is that with the Stack Method, you can even recover from vacations with extended absences really quickly, which is a game changer. Yes. It takes a few minutes to sort before you start responding. But if this was a race, if you sort first, you would not only win, you would win by a landslide, It's like choosing to take a few minutes to put on a jetpack before a marathon, you'll be on to other things while everyone else is still plotting along. But there's another more interesting reason for why the Stack is faster. And that's because we can't answer all of our emails every single day. Now hold onto that thought because I'm going to explain why this makes stacking faster. Now this was tricky to figure out and it's a little tricky to explain. So listen close. Picture this. Every time you open an email, you've got to go through four steps to understand it and act on it. You have to open it, scan it, decide what to do, and then act on it. If you choose not to act on it or just can't act on it at that moment, which will be the case for a large number of emails if not the overwhelming majority of your emails, then you're back to opening it again to figure out what to do with it. Now that won't make a difference if you've just got one or a handful of emails, but if you're talking about 30 or 50 or 100 emails then it suddenly becomes a drain. I've seen the same person open up the same inconsequential email over 36 times with our mail tracking software. At a minimum, that's over half a minute of time they wasted on just one email. Instead. Imagine, after they opened it, scanned it, and decided what to do, they put it into an action folder. At this point they never have to go through the first three steps again. Anytime they work through their action folders, they can just jump right into acting on it. And when you think about this with the hundreds of emails you get each week and the thousands, if not tens of thousands you get each year, it's collectively a huge time savings. Imagine if you had to pay taxes every time you open an email and had to figure out what to do with it. By sorting first, you're paying the tax once. Why would you want to pay the same tax two or three or four times? So with the Stack Method, you save time by batch processing your emails and you save time by sorting them first. But even better is that you've simplified and sped up your decision-making. This is mind space that you can use more effectively to deliver that next big project. Or used to be more creative for all of the things that you're working on today. Manage your emails by action in your life will be better. You'll be able to prioritize easily, work through your email faster and spend less brainpower doing it. Next, I'll show you Next, I'll show you simple but powerful rules for creating simple but powerful rules for creating action folders that'll keep your email action folders that'll keep your e-mail organized and be optimized to work for you. organized and be optimized to work for you. 3. Customize Your Action Folders: I had this breakthrough which I described in the last video, where I realized that emails aren't messages, they're actions, actions like replying, doing, meeting forwarding and so on. With this realization came the understanding that sorting and prioritizing my emails into action folders and then acting on them in batches by folder was faster and required less effort than dealing with them out of my inbox and that was great. What ended up being way harder than I originally anticipated was figuring out the best way to set up these folders to organize my email. If you've ever gone down the path of trying to get emails out of your inbox and organized into folders, you'll know exactly what I'm talking about. But it turns out that figuring out a system that worked for me wasn't enough. I needed a system that worked for everyone. What I've learned from teaching this class for over ten years is that everyone's email workflow is just a little different. I'm not going to just show you how I organize these folders, but explain why to do it so that you can customize your folders to fit the way you work and really the way that you think. At the base level, I use three types of folders to organize my email. I call these action, archive and active folders. In this video, I'm going to focus on the action folders. In the next video, I'll talk about archive and active folders. At the base level, I recommend these five action folders: Reply, Forward, Meet, Review (CC) and Do. The reply folder is emails I need to respond to directly. The forward folder is for actions that I need to delegate to other people or offload to other systems. For example, if I get a task via email, but I need someone else to do it, I would put it into the forward folder. Or if I get an email and I want to download and store it, or a pic that I want to store in my photo library or something that I want to forward on that I would put it into my forward folder. The meet folder is for meetings or events that I need to schedule, confirm, or accept on my calendar. And let me be specific here. If you see an email in this folder, it's either a meeting invite that you need to check your calendar on before you accept, or a meeting that requires you to schedule a meeting with someone else. If that's the case, then put it into this folder. I use the review CC folder in a few ways. I put my newsletters here. I put emails that I'm cc'd on here, basically anything that I'm not required to respond to. And this is one of the most important folders because it keeps the number of emails in my reply folder specially down to a minimum. Finally, I have the do folder, which is for tasks that I have to get done. These are just tasks from other people. Sometimes I even emailed myself a reminder to do a task and put it into this folder. Now this particular structure didn't happen by accident. I literally went through hundreds of iterations to come up with a set of folders. Even given that, do you think this set of folders will work for everyone? Definitely not. You'll likely be able to use this folder set as is. But at some point either now or in the future, you'll need to change it or you'll get frustrated. I'm gonna show you what I learned about creating folders and share a few rules so you can build and manage a set of folders that's perfect for you. The first key is to only keep the folders that are relevant to you. For example, if you never end up using the forward folder, then get rid of it and just use the remaining four. If you move to a different role and end up needing it in the future, you can always add it back. Of course, add folders as necessary based on your particular needs. But keep in mind that you don't want so many folders that it's annoying to click through all of them. If you have too few folders, you could end up with too many emails in any one of them, which makes it cumbersome to get through a folder. In this case, it would take forever to get through the reply folder, which often causes people to stall out when using the technique. You want just the right number of folders to create enough separation so there aren't too many messages in any one folder, and so you're not clicking through too many folders to get through the stack. And if you're adding or changing any of these folders, it's important that you name them correctly. The names should be short and action-oriented. Here are some examples of good folder names. Invoice, trade, purchase, file, and scan are all examples of short action names. They tell you what action is required before you open the folder. When you open it, you're immediately ready to get a move on the emails inside. You'll notice that the folders I recommend starting with already meet this criteria. They're short and they're action-oriented. I want to hammer this home a little more because it's important. Imagine for a second that instead of naming the last folder, DO I named it TO DO? So here they are side-by-side. Notice the difference. The one on the left is cleaner, simpler, and more motivating. Do means get it done. To-do means do it later. You're gonna be looking at your email inbox thousands of times a year. Why not put yourself in a better head-space every time you look at your inbox by using an active statement instead of a passive one. Often I find that just sitting down to do my email is a psychological battle. That's why all of the small things in the entire Stack Method, which include things like naming folders are so important. They prime your mind to get over the hump and get your email done. Of course, the order in which you work through these folders matters, it sets your priority for how you'll be handling your email. Here's the order that works best for me. Here it is sequenced for clarity. Question for you. Do you think this order will work for everyone? Definitely not. You'll need to customize it to fit the way you work. But it's important to have an order. I'm going to share the order I use in case you want to adopt my logic. I put my emails in order of anxiety. I'm way more nervous about not replying to something than I am about not doing something, not meeting someone, not offloading and not forwarding. I start off with high anxiety. And as soon as I finish my replies, I feel a lot better. About half of my anxiety falls into this bucket by the time I'm done with my do and meet folders, about 90% of my anxiety has gone and about 80% of the heavy lifting is done. The rest of the folders are then not only easy, but quick to work through because they're not as demanding mentally. One last note before I finish with the order. I literally use these numbers in the actual folder names. Most email programs sort alpha numerically by using the numbers in the folder names. It floats them to the top of my folder list and keeps them in order. When you choose your folders and pick your sequences, make sure to include the numbers in the name of the folder. When I put it altogether, it's a really simple set of rules. Only keep the folders you need. Create separation with the right number of folders, so you don't have too many emails in one folder. Use short, action-oriented folder names. They're not just cleaner but more motivating. Prioritize your folders in the sequence that works best for you, and use numbers in the folder names. And that's it for this lesson, I've shown you how to customize, organize, and prioritize your action folders. In the next video, I'm going to cover the other two folder types, archive and active. 4. Store with Archive and Active Folders: Archiving is one of the most popular topics in my live Stack workshop. Question for you. How do you handle archiving emails? Are you one of those people that store every email into a huge set of folders? Or do you just leave everything in your inbox because you can't bother or gave up. I used to be one of those people that archive like a pack rat. I would put everything into separate folders by client, project topic, whatever. I had folders within folders. Yes. It was painful to maintain, but it made me feel good knowing that I was on top of it. Of course. I always thought I just might need that one email one day. You never know right? Wrong. For the most part, archiving every email into separate folders is a colossal waste of time. If you have to archive a 100 emails a day, and it takes three seconds per email to drag into an archive folder. You'll be spending 20 hours a year just archiving email. That's 2.5 days of your life, you'll never get back. This number doesn't have a multiplier for the frustration you'll have along the way. If it did, it would probably be closer to 40 or 50 hours. In contrast, if you archive everything into a single folder, it might take you five minutes to find each of the five emails you need. There were archived over the course of the year, which comes out to less than 30 minutes of effort to accomplish the exact same thing. Now I know that's going to scare some of you, but trust me, you'll find that email and you'll be glad that you stopped using a complex and extremely cumbersome method for archiving. In over a decade since I've been doing this, I've never not been able to find an email in all the years of teaching this. I've never had a single person come back to me who put this in play and regretted it. Don't be afraid to make the leap. That said, if you absolutely can't live without archiving, I'm going to show you another technique that works even better using active folders and applying something that I call the wind trick. If you absolutely need to archive something, put the word "When" in front of it and label the folder by completing the phrase. Now obviously the last example here is a joke. If you can't use the word "When" for a folder name at the moment you're deciding to archive an email, then just put it into your top-level folder and call it a day. You'll probably never need to reference that email ever again. One of the ways I find "When" folders useful is for things like the fourth folder down "Creating presentations". I used a folder like this recently. I asked a large project team for what they wanted to include in an executive presentation and stored all the emails they sent me into this folder. When I was ready to sit down to do the presentation, it was all conveniently sitting in one place in this folder and ready for me to use. This system of filing will save you over two days every year, won't frustrate you and will help you pinpoint and find exactly what you need when you need it. Just to recap. In the Stack Method in total, there are three overall types of folders. Action folders, which I covered in the last video. Archive folders which are for long-term storage and Active folders, which is the broad category that I use to describe the "When" folders. They're active because you're proactively planning on using the emails in these folders. Stick to these three types of folders, and it'll be easy for you to act, organize, store, and find the important emails you need anytime. Now that you've got the right approach to organizing and storing emails, it's time to learn how to put this altogether and process your emails smarter. Hope you enjoyed this clip. Check out the next video. Happy Stacking! 5. The Smart Way to Process Emails: So far in this video series, I've covered the secret behind mastering email, how to customize and prioritize your action folders, and how to store with archive and active folders. In this video, I'm gonna show you how to put it altogether and process your emails smarter. I'm gonna start with a high-level overview of the process then work through the mechanics in more detail to make sure that you're a 100% clear on how this works. The process starts with the inbox and it doesn't matter what Inbox you use Outlook, Gmail, Apple Mail, Lotus, you can use anything. While I'm explaining this, just so I don't confuse you, I'm going to use illustrations instead of a real inbox. First, I want to give you a high-level view of the process. I start by opening my inbox and using Quick Keys, which I'm gonna show you how to use later, I empty everything into my action folders. If I have 100 emails, it usually takes me no more than five minutes. Once my inbox is cleared, I pause for a minute and breathe in how good it feels to have 0 emails in my inbox. Then I work through my action folders in sequence. I start by opening my first folder, which for me is the reply folder. I then flag the emails I'm gonna respond to for the day, respond to them and archive or trash them when I'm done. And then I move on to the next folder and repeat the process. I flag the emails that I'm going to respond to, I respond to them, and then I archive or trash them when I'm done. And then I move on to the next folder and I continue doing this until I'm done working through all of my action folders. At this point, I pause because something super important has happened. I've gotten closure on all the emails that came in before this morning. I can't emphasize enough how important this moment is. What this moment means is that I'm all caught up with my old email. The only email I have to deal with now are the ones that are coming in today. Everything in the past is covered and I can be a 100% certain that I haven't missed anything. This creates so much mental relief and pretty much eliminates any stress I have with respect to email. It's important to pay attention to how you feel at this moment, because this feeling is one of the key rewards of Stacking. Lock-in on this feeling and you can build the habit overnight. It should feel like one of those moments when you're on a plane or a train or in the shower, when your mind is completely free to think clearly. From this point forward. I switch things up and work out of my inbox for the rest of the day. People are often surprised by this. They're confused that I don't put everything back into the action folders and work through them again. Here's why I stay in my inbox for the rest of the day. The primary reason is because it's really cumbersome to repeat the entire process again and again over the same day, especially because active conversations involve multiple replies. I would just be done moving an email into an action folder only to have the next reply pop it back into my inbox. So I deal with emails that come in during the day out of my inbox. If I'm done with an email I archive or trashing. If I know I'm not going to deal with an email that day, I just move it into an action folder and I'll Stack it tomorrow. I continue this until the end of the day. Anything that's left becomes part of my Stacking cycle for the next day, which is usually not a lot of emails. So that's it for the high-level on the process. It's really simple, right? Now. I'm gonna run through the process one more time in a little more detail and point out a few more things to help make the process stick. So this is a typical inbox. You've got your folders on your left, your messages at the top and your message ping below that. Now I know some people's configurations are different, but this gives you a high-level picture of what's going on. So I start by emptying my inbox. I click on each email to figure out where it goes. If I don't need it, I archive or trash it. Otherwise it goes into a particular action folder. Now when I'm done working through all of these emails, I go to my reply folder, which is my first folder, the emails I moved from my inbox today or now in this folder as well as the emails I had leftover from the previous day. You'll find that you often can't reply to everything in this folder that day. Usually because you're waiting on information before you can reply or you're just crunched for time. So I found the best strategy when I open a folder is to flag the emails I want to respond to. And I'm already familiar with all of these emails, so it's fast. Next, I reply, archiver or trash when I'm done. Then I move on to the next folder and I do the exact same thing. I flag the emails that I want to respond to, then I respond and archive or trash them when I'm done. And I rinse and repeat for each folder. When I flag emails, I'm doing something really powerful. I'm making a conscious decision on what I'm going to work on. But more importantly, what I'm not going to work on because I looked at these emails and decided that they weren't important, it becomes something that I can safely ignore, which eliminates any anxiety I have about them slipping through the cracks. Once I'm done working through all of my folders, I can be confident that anything that I didn't deal with that day was an important. By doing this, I clear out any anxiety of forgetting to deal with an email. And on the flip side, this frees up a ton of headspace. That's brain power that I can apply to my work. If you follow through this process once and pay attention to how much focus and concentration you have for the remainder of the day it'll feel, as I mentioned earlier, just like those moments when you're on a train or a plane or you're on vacation, and there's nothing at that moment that can distract you from the task at hand. Because of this, when I want to be my most creative, I Stack first. And I do the same thing for my meet folder, for my forward folder, and for my review folder. Finally, I get to my last folder, the when folder. I make sure to do a quick pass just to make sure that I'm not missing anything. Now I'm done with my Stack, but by this time, I'll likely have more emails in my inbox. And here's the part that I explained earlier. From this point forward for the rest of my workday, I'm gonna process emails right out of my inbox. Why? Because these emails often involve active conversations. You'll reply to a few emails, someone else will respond, you'll get new conversations and other emails will come in. If I put them into folders first, it becomes really inconvenient. It's much easier to deal with active conversations and activities out of my inbox. S you'll process these emails by replying, delegating, scheduling, reviewing, or forwarding. And as you process each, you'll archive or trash it. If there are any emails that I know I'm not dealing with until tomorrow, I just dump them into my action folder so that I'm ready to Stack the next day. The next day, I'll get in and take any new emails that I have and empty them from my inbox into my action folders and then repeat the process. Now that I've gone through this, you should have a clear understanding of the process. You'll start by emptying your inbox. Then you'll process the first folder by opening it, flagging the emails you're gonna act on, acting on them and then archiving or trashing them. You'll repeat this for the second folder and do the same for the remaining folders. Then you'll work out of your inbox for the rest of the day by taking action and archiving or trashing emails. The next day, you'll start the process all over again. When you're doing this. Pay attention to what it feels like to have an empty inbox and what it feels like to have closure on your email. It's critical to emotionally acknowledge these points in time because they have two of the biggest rewards that come from Stacking. And they're often under appreciated. Now that you have the basics of how to process your email, check out the next lesson to learn how to better manage the time you spend emailing. 6. Own Your Email Time: In the last segment, I showed you the Stack process. In this segment, I'm gonna show you my email time management strategy. What I'm going to show you is simple but crucial because it's gonna give you what constitutes the base level Stack Method. You need both the process which I showed you in the last segment, and you need this email time management strategy to pull off the Stack Method. I'll start with how the process relates to my calendar. Just to refresh you, the process starts with you opening your inbox and using Quick Keys to sort emails into your action folders. Then you open your first folder, flag what you're gonna deal with that day, and respond then archive or trash when you're done, then you do the exact same thing with your next folder. And repeat the process until you're done with all of your folders. From there, you deal with emails straight out of your inbox. If I'm done with an email, I archive or trash it. And if I know that I'm not going to deal with an email that day. I just move it into an action folder and I'll Stack it tomorrow. And I continue doing this until the end of the day. Anything that's left, it becomes part of my stacking cycle for the next day. There are basically three key steps here. One A and one B, which we'll do in a set, and then step two, which is done for the rest of the day. Here's how it looks on my calendar. And I mean, this literally. I book time to process my email on my calendar and it looks like this. One of the calendar entries says Stack: Folders and the other two say Stack: Inbox 1A and 1B are done together in an hour block at the beginning of the day. Then I have two more half-hour blocks to work through my email for the rest of the day. So I come in and empty my inbox and work through my action folders from 9 to 10. Usually it doesn't take me the full hour. Then I address any emails that come in during the rest of the morning from 1 to 1:30 pm and again from 5 to 5:30 PM before I go home. I know some of you are thinking that there's no way you can just answer your emails three times a day. Hold that thought. I'm gonna show you how it's possible in just a couple of minutes, but I want to finish this thought first. If you're someone who needs to respond to emails as part of their job all day long, like if you work in customer service or you're part of a help desk, then you just use the whole day for part two. In this case, you would still block time on your calendar for Stacking your folder in part one in red here. You just wouldn't block the time for part two. That would just be part of your workday. And none of this has to be static. I move my email time day-by-day. And sometimes it even means doing this out-of-order or dropping a session. Look at Tuesday and Thursday. I don't have time to Stack on my folders on these days this week. That's okay. I know I'll catch up. I've had a week go by where I can only Stack my folders once it happens. And when this happens to you, don't freak out. Just focus on your next scheduled stacking session and get back on track. One more thing, don't feel guilty about doing this when you're scheduling, especially scheduling these recurring times on your calendars. Email is work. You need to give your permission to work on it. If you don't, you won't have a realistic schedule and you'll be working nights and weekends just to stay on top of everything. On any given day. I work during work times, an email during email times without the mental anxiety or panic that most people have with respect to their email. I own my email time, I'm in control. I still remember the first time I put this into play years ago that week I was literally twice as productive because I was concentrating so much better on my work. It's one of the things that prompted me to put this into a class so that I could share it with all of you. I've got one more scheduled related piece to show you before I show you how to pull this off with ease. So some people like me, like Stacking their folders in the morning and working out of their inbox for the rest of the day. But a lot of people find it easier to flip the schedule on its head. They Stack their folders at the end of the day, and then the next day, they come in and work out of their inbox all day. It doesn't matter which of these patterns you use or if you use another pattern altogether. It's just important that you do it. Now that I covered the foundation of how I schedule, I want to show you exactly how this works on a given day. The first thing is that my Stacking time is already booked on my calendar. I'm proactive about managing this time so that I'm in charge of my email and my meetings are usually booked a few days in advance. So I come in and empty my inbox and start working through my Stack of folders, and usually this takes me less than an hour. You'll find that if you Stack daily, that email will take you less and less time each day, then I work, then I check an email, then I do a little bit more work then I check my email again. Then I go to lunch. When I come back from lunch, I'm taking a quick glance at my email before I head into my next meeting. Then I come to my Stack time. I Stack my inbox for all those emails that came in in the morning. Then I do some work, check my email again at 2PM, but I realize that something urgent has come up. So I take a couple of extra minutes to respond to that email at that time. Then I get back to work, check my email right before my long afternoon meeting, do my meeting, and then finish out my day by Stacking my inbox. So even though I check my email throughout the day, only once during the day at 02:00 PM. Did I let it fragment my schedule? The rest of the day I stayed focus. I think you'll find that with 99% of emails, you can wait an hour or two to respond without affecting anything. If someone really needs something urgently, they'll come and get me. Think about it this way. If someone needs something urgently, it's their responsibility to track you down. They can text me, they can call me, they can even come to my desk. I'm not going to kill my productivity just to be responsive. The key here is to be proactive and in control in terms of how you let email influence your day. Try this even for a day and you'll find that you can pull it off and that it's a better way to work. The last thing I want to do in this video is show you a quick formula for estimating how much time you'll need to work through your email every day. Start by the number of emails you get inbound daily. Ok, you've got that number in your head. I figure that about half of your emails are junk or emails that you can trash or don't need to respond to or take action on. So take the number you just came up with and multiply it by 50% and you'll get the number of action emails. This is the number of emails that you have to act on. If you get 200 emails a day, then you'll have about 100 emails that you need to act on. Now take that number, for example 100, and multiply it by 1.5 minutes and you'll get an approximate for how much time you spend on email daily. Now some emails take more time and some take less time depending on your job, these numbers could change, but this will give you a good estimate to use. Here's a table to help you figure it out. If you get a 100 emails, you'll need just over an hour to handle your email. And I would even recommend rounding up to start. It's better to overestimate here and then pull back. I know that scheduling your time to Stack and flowing through the process comes naturally to some people. If you're anything like me, you could be tougher to pull off. And that has nothing to do with you. It's because building new habits is hard. I've got a segment on habit building which you'll definitely want to watch. But before that, in the next two videos, I'm going to teach you two of my favorite Stack Method techniques. Do 5+ and the Remind technique. You're almost there. Let's get it done. 7. Managing Tasks with the DO Folder: In the last video, I went over my email time management strategy. This works for the most part, but sometimes there are emails that require an action that can take up some all or even more time that I've allocated for Stacking on a given day. I want to show you how I handle these. Lot of people I've taught in the class say that this is their favorite Stack technique. You already know that all emails aren't created equal just based on the action required to process them. But there's another dimension to emails as well, and that's the time it takes to complete them. I'm gonna show you how this factors into your email time management strategy and then how this relates to your Do folder. Here's my Stacking time. My morning session is to empty my inbox into my action folders and then work through these folders and then deal with any actionable emails that came in in the past. Then my two afternoon slots are there to deal with the emails that come into my inbox during the day. Imagine if I got one email that required an hour to deal with and another that required 30 minutes to deal with from the previous day that came in during my first Stacking session. Then another 30 minute email came in in the morning and a few 15 minute emails came in in the afternoon. If I responded to all of these emails in my block Stacking time, I'd be left with a ton of emails that I didn't get to that day. What I figured out is that there are essentially two broad time-based categories of emails. What I call easy emails and effort emails. Easy emails just take a few minutes to respond to and effort emails take a lot longer to deal with. If you remember from a previous video, every time I get an email, I've got to go through four steps. Right? I have to open it. I have to scan it, it or read it if it's long, I've got to decide what to do with it and act on it. If I dissect the process of acting on an email, it's clear that it actually has two parts to it, prepping and responding. I have to figure out what I'm going to say or actually do something, then I actually have to write the email and hit Send. Let me break this down a little bit more so that you're clear on what I'm talking about. Sometimes prepping is just a simple thought which only takes a few seconds. And I can craft the message in just a minute and be done with it. For example, someone asked me to make a decision, I think about it for a few seconds, then I respond. These are the easy emails I was just telling you about. Sometimes I have to do more serious work before I can respond, like write a report or research something and it could take me 15 minutes or an hour or even several hours before I can respond. These are the effort emails I was telling you about. It's pretty clear here that easy emails need to be worked differently than effort emails. So I'm going to show you how I handle it and that's where the do folder comes into play. When I'm working my email, I pay special attention to the effort emails as I go through the process. And just to be clear here, an effort email to me is any email that's gonna take me more than five minutes. What I figured out is that if I think it's gonna take me more than five minutes, it's probably going to take me 15 minutes or longer to respond to. So here's my inbox. And let's assume this is my Stacking session at the beginning of the day. The first email comes in and I decide that it belongs in my meet folder. Then I come to the second one and I realize that it's going to take me more than five minutes to reply to. That means to me that it's an effort email and it's gonna take me 15 minutes or more to do. Instead of putting it into my reply folder, I'm going to place it into my do folder. And to help me remember, instead of just calling it the Do folder, I call it the Do (5+) folder. Where the 5+ is a reminder to me to put emails here that I think will take me longer than five minutes. And I continue through this process, placing emails into the respective folders, unless I come across another email that requires more than five minutes of time. I open my Do (5+) folder and go through my typical Stacking process of flagging emails, but this time I do something slightly different. I open my calendar and create calendar entries using the subject line of my flagged emails using the word Do (5+) to indicate this is my Do folder and the subject line so I can find the email. And when I do this, I make sure to allocate the right amount of time to get the task done. Now instead of archiving or trashing the original email, I mark it as scheduled by applying a colored category or label to it. That way I know it's been scheduled but not completed. And I repeat the same process with my other flagged emails. Now, when that time slot comes up on my calendar during my workday, I know that I can easily find the email in my DO (5+) folder because it has the word DO (5+) in the calendar entry name, which tells me that it's in my do folder, which is quick to find. After I've acted on it, I can archive or trash it. And I do the exact same with the next email when that time slot comes up. Now in this example, I put the email reminders into my calendar on the same day, but you can schedule these for anytime in the future. I often schedule it for days, weeks, or even months in the future based on what the action timeline is, I want to make sure you understand exactly what's happening here. First, you'll identify the email is taking more than five minutes and put it into your DO (5+) folder. Next, you're going to check your calendar for open time and book time for the email on your calendar. Make sure when you do you change the color of the email to indicate that it was scheduled. You'll come back to this folder at the scheduled time and respond to the email then archive or trash it and you're done. It's a really simple process, takes almost no time and has the added benefit of helping you better estimate your workload. The do folder technique handles one of the biggest edge cases with email. Emails that have tasks associated with them. In the next video, I'm going to show you how to handle the other big edge case that comes up with email, which is how to track requests with email using email. Here we go. 8. The Easy Way to Follow Up: Question for you. How do you track a request that you send via email? For example, let's say that you emailed a coworker asking for a file or emailed a vendor or a client requesting a task to be done. How would you track those requests? Do you sticky notes, setup, follow-up reminders, write it down on a task list, pray that you'll remember. As long as it involves recording it somewhere, I'm sure that whatever you use will work. That said, I've developed a little trick for doing this that I want to show you. Let's say that you're sending an email out that you need an answer on. Once you draft the message and hit send, that email goes to the recipient. And at the same time, a copy is placed into your Sent folder. There's really two copies, one that they get and one that you have as a record. Now if you need that email, you'll have to dig into your sent mail to find it among all of the other messages that you've sent. It's not that difficult, but it can be cumbersome, especially when there's an easier way. So I do this a little differently. Instead of just hitting send after I've typed the email, I BCC myself, which creates a duplicate copy that goes into my inbox. I then take this copy and stick it into a folder that I call Remind. I know I could just grab the copy from my Sent Mail, but that's too much of a pain and it's avoidable. If it hits my inbox, there's no way to ignore it, which prompts me to put it into my Remind folder. Once I move the email into my Remind folder, it's a lot easier to find and respond to than it would be if it was embedded with the rest of my sent email. I've just got a handful of emails in my remind folder to track down and follow up on. If you take a look at the reminder folder, which I've added here as a new folder into my Stack. And for me it's my fourth folder, you'll see there are a number of advantages to this approach. First, the email I bcc'd myself on is date and timestamp. When I look at the message list, I can see exactly when my request was originally made. Second, it's also really convenient to see all of my outstanding requests in one place. I can quickly scan through them and see if I need to follow up on any particular email. Third, if I need to follow up on it again, I just end up adding to the original email message which contains my previous request or requests. I've had cases where I've had to follow up with people six or seven times to get a response. And it becomes very clear to them that they can't shake me. This is really useful when the situation requires for you to stay on top of an email thread or send multiple messages to get a response. The overall process is simple and I'm gonna show you what I mean. You identify an email for follow-up and this can be from any folder, you BCC yourself, a copy goes to the inbox, you move it to your remind folder, and that's where the email sets. If you need to follow up again, you'll email from the Remind folder and BCC yourself again and repeat the process until you get your answer. When you break it down, it's really just two steps, which is to BCC yourself on anything that you want to follow up on and put it in your Remind folder to track it. Now that you have the Remind folder, you have the full set of Stack folders that I use to manage my inbox. The Remind technique that I just shared with you along with the Do 5(+) technique that I covered in the last video, make the Stack system complete. They cover the edge cases so you know that you're completely covered and nothing will slip through the cracks. They'll give you confidence, which is important because it's one of the key factors required to make Stacking a habit. And I'll cover all of the other key factors required to make Stacking a habit in the last video. And definitely pay close attention because it'll help you avoid the pitfalls and get into the rhythm of Stacking much faster. Let's finish this out. 9. A Tale of Two Habits: The last thing I need to show you is how to make Stacking a habit. So you're thinking, okay, that's easy, just do, and for you that might be the case. Now, I found that building any new habit can be tricky and building a new email habit might even be harder because there's so many pitfalls that can pull you back into your old way of working. And they're subtle. For a day you're Stacking and then a week goes by and you realize that you're not anymore. As a team at Double Gemini, we've learned a lot about building habits because we have to teach people our productivity techniques around email management, meeting management, project management and other things. And we have to do so in a way that makes them stick at both the individual and team level. So I'm going to show you what I know about building a new email habit from working with clients for the last decade. So you've got your current email habit. I'm gonna call it your defacto email habit. It's what you're doing now. I'm not sure about you, but for most people I've observed There's two big problems with their defacto email habit. The first is they don't have a well-defined process for handling their email. The problem with this is that things slip through the cracks or they have to constantly check to make sure that nothing was missed. And the result is that email occupies too much mind space and creates anxiety. The second issue is that they're emailing intermittently throughout the day. And I'm sure you'll relate to this or know people who do this. It's been well-documented that it takes 15 minutes to get into the zone and at least ten minutes of continuous work to produce meaningful output. You've all probably experienced that before. What I'm showing you here is the anatomy of a one-hour task completed with concentration. Well, what happens when you're interrupted by an email during the warmup, it resets the clock and you've got a warm-up again before you start working. Each interruption means you go through the cycle again, a longer interruption, and the more time you have to spend warming up. And suddenly a task that was supposed to take one hour has extended to over two hours. Does that sound familiar? The defacto habit is a terrible way to work. It fragments your attention, which kills productivity, limits your available mind space and creates anxiety. It's no accident that the average worker spend six to eight additional hours outside of work just to get caught up. If you Stack, you don't have to be part of this statistic. Stacking is better in so many ways. To start, the process is complete and efficient. I'm confident that when I'm done with email on a given day that nothing has slipped through the cracks. This confidence gives me the ability to email when it's time to email and work when it's time for me to do my other work. With Stack, I'm productive emailing and I'm productive during my other work. I'm in control and the difference is liberating. Keep in mind that your defacto email habit is always gonna be there. That's because you can never really get rid of an old habit. You can only replace it with a new one. That's what the research says and that's what I've experienced as well. To pull off your new habit, it has to be better in every way and you have to avoid the pitfalls that are trying to pull you back into your old way of doing things. I'm gonna show you the core things you need to pull off to switch to Stacking as a habit. But keep in mind, there are a lot of pitfalls. If I showed you all of them, it would be overwhelming. Actually, in the first pass I included all of them into this video, but it was too much information. If you still struggle, reach out and I'll help you get over the hump. (You can go to www.stackmethod.com to set up a Live Workshop with one of our trainers) Habits are kicked off by triggers. They're the things that pull you into the habit, often whether you intend to do the action or not. The cool thing is that you can bury triggers to stop you from performing a habit and put in place new triggers to pull you into the new habit you're trying to build. What do you think the biggest trigger is that pulls people into their de-facto email habit. I'll let you think about that for a second. Time's up. It's notifications. I'm talking about both desktop and mobile notifications. You've got to turn them off. It's bold and it might be scary to some of you, but you have to dictate the terms of how you engage with your email. You can't let a program whose alerts are set by default be in the driver's seat here. Now this might sound dramatic, but every single pop-up notification that you check is losing a little bit of yourself. Now, even if you turn off alerts, you'll still check your email. Just a little less often, which is gonna make a big difference in your concentration. For the Stack Method, the triggers are in your calendar and they're set to recur day after day. You might have more or less time that I have segmented here. Or you're Stacking sessions might be scheduled at different times. That's okay. These calendar entries are there to remind you that it's more efficient to do your email in batches than is one-offs. Remember, you might get the occasional email that you need to drop things to respond to, but that's the exception, not the rule. 99% of your emails can be handled during your Stacking time. Even with these triggers, the changes might not happen on the first day or the first week that you're Stacking. That's okay. Stick with it and your work patterns will change and you'll be in control. Rewards are the next piece about habit building that I want to cover. They're the things that make habit sticky. The drive you to do the habit over and over and over again. So Pepsoden came out with toothpaste in the early 1900's when not a lot of people were brushing. Their toothpaste had a built-in reward. The recipe included citric acid, mint oil, and other chemicals that would create a tingling sensation in your mouth. This reward was so compelling that within a decade half of the population of the US was brushing its teeth. Rewards make habits sticky and good habits are transformational. It turns out there's already a reward with defacto email habits and it's a biological one. As humans, we're literally wired to get a boost of dopamine every time we get new information. It doesn't matter if it's useful information, it just matters that it's new. This makes it really compelling to check your email all the time because every time you do, you get this little reward. If you use the Stack Method you'll get the dopamine rush because that's biological and built-in. And you'll get another reward that's even better. You'll feel a sense of clarity after you Stack. The kind of clarity that I find is usually reserved for vacations or showers or when you're in a car or a train or a plane, when you can think free and clear of distractions. And you get this because with the Stack Method, once you've cleared your inbox and worked through your action folders, you'll get closure on your past emails. You know, with a 100% confidence that nothing in the past was dropped, you're on top of it all. The only thing you have to deal with, which is far more manageable are the emails coming in today. I can tell you from personal experience that it's liberating. It feels amazing to be in that state. I actually Stack before I need to do anything creative or complex. I Stack before every session of script writing for this video series and it made a huge difference. I could approach the work with more mind space because it, because I felt in total control over all of my other work, especially my email communications. When you're doing this on your own, pay really close attention to how you feel after emptying your inbox and you've finished working through your action folders. Remember, this is before you start dealing with emails that come into your inbox for the day. That little moment between the past and the future is my present to you. There's one more piece I want to cover with you that'll help you lock in Stacking as a new habit. And that's the motivation to do it. For the people I've worked with, the primary motivation that drives their de-facto email habit is responsiveness. This can come from social pressure, the expectations of a manager or customer or co-workers to be responsive on email and or internal pressure. I've taught a lot of people who feel that they're not responding fast enough that it'll slow down their coworkers or slow down their customers. I get it. I've been there too. So I let people know if something is burning up and they need me right away to call me or text me. I'm not someone who checks my email every five minutes because I'm working. And it also helps remember that most people shoot off an email to you and then their intention goes elsewhere. They're not sitting there staring at their computer waiting for a reply. Chances are that if you were in a meeting or out at the doctors, they could wait a bit for reply and nothing would fall apart. The people who Stack value productivity over responsiveness, they value getting it done. Once I started Stacking, I found that people valued me way more because I was able to double my output on a weekly basis. And that's not an exaggeration. And the ironic part is that my customers often see me as more responsive than everyone else because with the Stack Method, nothing slips through the cracks. If they shoot me an email, I'm reliable. I'm a 100% reliable about responding. The secret to locking in, to anchoring this motivation is to relate Stacking to how you identify yourself. I have a friend who works out every day and has worked out every day for over 30 years, has literally never missed a day. I asked him how he pulled it off. His response was that it's just who he is. He's someone who works out every day. Is part of your identity that you're organized? Organized people, Stack every day. If that's not you, is your identity that you deliver? People that deliver Stack. Or are you someone who's reliable? Reliable people Stack their email. The point here is to make this part of your identity. Say this with me in your head. I am someone who Stacks daily. I am someone who is in total control of my email daily. I am someone who was successful, which is why I Stack daily. Make it part of your identity in it'll be so much easier to stick with, especially in the long run. It's much easier to stick to any habit when you make it part of who you are. Now you've been through the entire video series. You've got all of the knowledge required to make this happen. That said there are some specific details about putting this all into practice. And those details are in the how-to videos for emptying your inbox to 0 to start with, how to set up and use keyboard shortcuts, how to turn off notifications and so on. Definitely pay attention to these, especially the one on keyboard shortcuts. 10. How to Gmail: Set Up Guide: Hi, Welcome. In the following videos, I will be demonstrating some of our recommended best practices for using the stack method effectively and easily. We want to help alleviate the stress associated with e-mail and get your inbox to 0. It's important to note that these are recommendations. They're not hard and fast rules. We want the process to be comfortable and effortless to maintain. So please feel free to customize it to fit you. The stack method is designed to give you back more of your time and is completely non-destructive. You won't lose any important emails. We promise. Happy stacking. Okay, so we're gonna do stack for Gmail. Now the first thing we're gonna wanna do is change the settings so we're all set up and ready to go. So we would click the Settings button, go to C, All Settings. And then I'm just going to show you a few of them. These are all going to be personal preference, so however you want to set those up, that's fine. The thing that I do want to show you though, is if you scroll down, you'll see Conversation view and you can see it even tells you it's sets whether emails of the same topic are grouped together. So if you have a bunch of threads, they'll all be selected and the little group together. And that way, every time something new comes in, you can see the entire thread below. So I like to select conversation view on for that reason. The next thing you can do, and this is really important as desktop notifications and select male notifications off. Now I know it's a little scary. Some people feel like they're going to miss something. But I promise you you won't because you're still going to check your email. But what this enables you to do is not get distracted every single time you get pinged while you're trying to focus on something else. So you want to select off. The next thing we're gonna do, our stars. You can use as many of these as you like. I think for the purposes of making it simple and effective, one-star is generally the best. You can drag them on or off. I'm gonna do one-star. And you can literally choose whatever color you want and just drag them on and off. So for the purposes of this, I'm gonna go with a red star because I prefer that and I'll put that there. And then the next one is the most important one you're going to select. And that's the keyboard shortcuts beyond. You actually won't be able to do any of the shortcuts I'm going to show you without this selected. And if you get nothing else but the keyboard shortcuts out of this workshop, you will absolutely save yourself a tremendous amount of time. So make sure that's selected. When you're done, you're going to come all the way down to the bottom and click Save Changes. Mine is grayed out because I've already selected these options. Once you hit Save Changes, you're done and you can just go back to your inbox. Okay, so we're gonna do the stack method for Gmail. Now here I am in my inbox. And before we get started, I want to call your attention on the left-hand taskbar here to these folders, which in Gmail are called labels. So I'm going to refer to them as labels. And we have picked short action-oriented names for all of these. And you'll also notice that I've put the number of the label next to the name. And I've done this deliberately because I want to keep this in the priority order in which I actually like to work. So I'd rather reply to something before doing something, meeting someone, et cetera. Now, if you recall from the stack method, when you get an e-mail, you go through four steps. You have to open it, you have to scan it, you have to decide what to do and then you have to act on it. The idea of these labels here is that it's going to take some of the guesswork out. Once you've put these into the appropriate labels, you'll notice that everything in the reply is something you have to reply to. Everything in the do folder or label is something that you need to schedule for yourself, like a task, etc. So we're gonna go ahead and work through these right now. I'm gonna go back to my inbox and I'm going to scan the message and decide which one of these action labels it's going to relate to. So I'm gonna say this one is a du. Now I'm going to use my keyboard shortcuts rather than dragging it in with the mouse because it's going to save a lot of time. So I would hit x, so that would actually select the message. And then I would hit V as in Victor. And what that lets you do is move it to a folder. And then all I would need to do is type in the number of the folder or begin typing in the name of the folder and it would pull it up. So I've decided this one's ado. I'm going to put in the number two. There it is. I'm going to hit Return and let's check to see if it's there. There it is. So I'm gonna go through my inbox doing exactly this. I'm gonna say this one is a do as well. So again, I'm going to hit X V to return. This one's a meeting request and I'm going to do this with each of the ones that I have. Let's make sure that meeting request is there. There it is. It's in my label. So I'm going to keep going through all of these and in the same way and I'm doing it a little more slowly than I normally would, just so that you're actually seeing me do this, I'm going to say this one's probably a reply. So I'm going to do that. So you're seeing how I'm doing this. So this one's a reply. This one's for review and I'm going to just work on this in a sort of a quick, normal fashion that I would work on it now, this one is probably a reschedule requests, so I'm going to say this one might be a meet this one's probably a reply. This one's a do this one is ado. This one's a newsletter. So I'm gonna say this one is a review. I'll say this one's a reply, and I'll say that this one is also a reply. And now I'm going to take a huge deep breath and sigh of relief because guess what? My inbox is empty. So now after I've done that, I'm going to come over to these labels. And I'm going to work through each of these labels in the order with which I prioritize them. So first I'll go over to the replies. And then what I'm gonna do here is within these labels that you've created, once you've moved the emails to them, you'll probably look through and notice that some of them are going to take a little more time and some of them are things you can deal with in real-time and archive or delete. Again, we always recommend archive so that it's non-destructive so you can still search for it and find it later. So I'm gonna decide this one is a fast one. And what I'll do is using the up and down arrow keys. I'm going to store all of the emails that I feel like I can answer in real time right now. So this one is one I can answer right now, so I'm going to store it. And how I did that is I use the keyboard shortcut, I use the letter S as in Sam. And I'm going to keep going down. I'm gonna say this one's going to take time. I can definitely do this one now. Need to spend some time on that. Yeah, I think those two are good for right now. Actually, I could probably do this one as well, this one. So I'm going to say I'm going to respond to that as well. So then I'm gonna come back up to the top of the list here. And I'm going to hit R, which is reply keyboard shortcut. And I'm going to just reply in real time. And then I'm gonna go ahead and hit Send. Now I already dealt with this and you'll see that it also went ahead and labeled it as priority because that's a rule I've set up that anything from Prashant comes up that way and we'll talk about that in a minute. But since I already did it, I don't need it right now. So I'm gonna go ahead and hit Y. Which archives it? And the archive is down here. If you click More, it goes into this all mail folder, which is the archive. And you can always do a search in there. I'm gonna do that for each of these. This one is also one I'm going to respond to in real time. I'm going to send that one. I already did it, so I'm gonna go ahead. You can also press this, but I'm going to hit Y to archive. And then I would do the last one that I selected. I'm gonna go ahead and respond to this. Send it. Again, I've done this. Now. I only have two things left in my reply folder, and they're both some things that I need to get to later. So that's something I'm going to come back to and I would do the same thing. I would go through schedule things. Am I do same thing I'd star what I needed to do right now. I've got to do this and this one I'm going to do later because it's going to take more time. And I would do these in real time. And then once they're done, archive or delete them. So that's how you would do the stack method. You would go through your inbox, go through all of your action labels, and then you'd come back to your inbox, take a deep sigh of relief because you have nothing in there. And then for the rest of the day, you would work from your inbox. So anything new that comes in you would deal with in real time. And then anything that you think might take a little more time, you'd put in one of these action labels. Okay, so we're gonna talk about how to create your action folders in your left task bar. Now as a reminder, in Gmail, these are actually referred to as labels and not folders. So what we're gonna do is set those up. You'll see right now I already have all of the ones that I normally use setup, so I have one through seven reply to meet and so on. So what we would do is for the purposes of this demo, I'm going to delete this one so that I can create a new one. So I'm just gonna go in here. I'm going to remove this label and I'm going to create a new one. So you see how to do it. So what I would do is go down to where this arrow is next to the word More. Click on there. And if you scroll to the bottom, you'll notice that it says create new label at the bottom. I'm going to click that. And I'm gonna go ahead and type in three meat. So I had a deleted that a second ago. So I'm gonna go ahead and add that back in. Now if I wanted to make it a sub-level, I could do this. And we're not going to do this for this particular one because we want this to be a main label. I'm going to hit Create. And then if we scroll up, here it is, It's been created. And you can adjust the label color. You can hide or show it in label list right here by clicking these three dots. So you would go ahead and do this for each of your main folders. And then for seven when you would create it. And we'll talk about how to expand that in a second. Now we know that one through six are going to be actions that you do regularly. Another way to manage these is to go into Settings, go into see all settings. And where it says Labels. This enables you to show, hide, and make different choices about preferences if you want to show a fun read, etc. So this is a way you could manage it through settings. I really like to just do it in the left task bar. So let's talk also about the wind folder. So these are your action folders as you saw earlier, we're going to move emails into these particular labels so that we know what to do with them when we work through our labels. When folder is a little bit different. So you can see right here that if I click on this arrow, it uncollapsed as this and expands it. And you'll see that you can actually create all of these folders below it. Now what the wind folder is used for is we use that for active projects. So let's say you're working on creating an October presentation like this first label. Anything that you, that comes into your inbox, you can create a rule for it to just go right into this folder so it doesn't have to clutter your inbox. You can also take any emails that you get and move it there. Let's say I got this one in my inbox because I haven't set up the rule yet. And I want that to go ahead and move that into creating October presentation. I do it the same way you saw me move the emails earlier. I would have x, v, I start typing in the word creating. You can see it pulls it up right here, hit return. And then let's see, is it There? It is. So that would be a great way for you to save time as well. And again, you don't want to have too many folders that this is gonna be really overwhelming. But this is for active projects, presentations, things like that that you're working on right now. And when you're done with it, you can go ahead and hide the folder. When you're done. If you remove it, it deletes it, so I'd recommend hiding it. And once you hide it, you won't have to see it actively in the one folder. And again, just like when we archived our emails earlier, when you go into this all male area right here, that's where the folder would appear. So that's what I would recommend. And you can easily create these. And then you can also rename them or move them around, or do what you prefer to do. Again, this is the order I like to work in. This is how I like to name them. You might want to call one of these trade or invoice, whatever is going to be your workflow. That's what you want to do. Okay, So one of the most important things about making stack a habit that you can maintain is booking time on your calendar. And I'm going to show you how to create time in your calendar so that you both work through the stacking process where you stack through your inbox, put things in your action labels and work through those. And also work from your inbox during the day. So we're going to think of it as two different things we're scheduling. So the first thing we're gonna do is we're going to click into a time that we want to make available for. And I'm gonna make this be a tasks. So I'm going to click that. So what I'm gonna do is go into, Let's say nine AM. And I would literally go into a stack. I'm going to call this one folders. The reason I'm calling this one folders is that I want to spend the time going through my inbox, putting them in my action folders or labels as they're called and Gmail. And working through all of these and I'm gonna give myself an hour of time, which is a good chunk of time to get all of that done to try to get my inbox to 0. Now, what I'm gonna do is I'm going to go into more options. And I'm going to do a couple of things I want this to repeat every day. So I'm going to say that I actually want this to repeat every weekday at this time. And I'm going to mark this as busy. And the reason that I'm going to do that is I need that time for myself to make sure that I'm working through my inbox and then working through my action labels. Now people often ask while you're gonna give yourself a whole hour of working time to do this? Yes. I want you to think about how much time you're spending going through your emails on a daily basis, checking them, getting distracted by them. This will enable you to have a solid chunk of time to work on your e-mails, get them all squared away, and then you can just work on whatever comes in your inbox during the day. So I'm going to click Save. And I'm actually going to choose this. Red color for this. And you'll notice that it's been created and it repeats. You can see it repeats here as well. Then I'm going to create two smaller times. The first one is going to be at 01:00 PM. And I'm going to call this one stack inbox. And this is going to be exactly what we talked about, how to work through your inbox. So I'll go into more options. I'm only going to make this one a half-hour, and I'm going to have this also repeat every weekday. Change the color so it matches. And I'm gonna mark this one is free. I'm marking this as free because this is me checking my inbox and things may come up during the day. I want people to be able to schedule over it, et cetera. So I'm going to click Save, and you'll see that there it is. I'm gonna do one more half-hour slot just to deal with my inbox. And I'm gonna do that one at, let's say I'm actually going to do it at 430. So we'll do this one at 430. And I'm also going to call this one stack inbox. I'm going to go in here and mark this one is free as well. Also change the color to match the other stacking times. Hit Save what? That one made it too long, easy to edit. We can just make that a half-hour. Hit Save. There we go. Now you'll notice I forgot to do something important here. I didn't make it recurring, so I'm gonna go back in here, make sure every weekday is selected and then hit Save and there it is. So why the two different ones? Again, we're using this time that's marked as busy to go through our inbox and then our action folders or labels as they're called and Gmail. And these are literally to deal with emails that come in during the day. Now, will you still check your email at various points? Yes, you will, and that's fine. But this enables you to really sit down, give yourself 30 minutes to deal with e-mails that you can quickly respond to you during the course of the day. The nice thing about this is we can move them around, let's say, you know what, today, I don't really have time to spend an hour on this and I'm going to have to catch up tomorrow. I can easily delete this. I can also go ahead and say I'd like to start with my inbox first thing in the morning. And I can move that up. And I can move all of these around as I need to. Something other people like to do, which is a process that works well for some people, is to do the stack folders at the end of the day and then deal with their email first thing in the inbox, and then again at lunchtime. And so you can do this however you want to, but you want to make the process something that you're going to stick to put these slots and a place that works best for you. We're going to talk about how to schedule work using the do label. And it's a really helpful tool because this enables you to put tasks that you've received or tasks that you want to assign yourself onto your calendar. And that's actually how it's different than the meat folder because the meat is for calendar invites and the do folder is for tasks. So what I would do is I'm going to say I've already worked through my inbox. I've put everything in the appropriate labels. Here I am in the do label and I want to schedule this task for myself. So I'm going to star it because it's something I'm doing in real time right now. And then I'm going to come up to these three dots here at the top. And I'm going to select Create Event, which pops me into my calendar. I would type in do colon space. So when I look at my calendar, I know that's a task that I need to accomplish. And then I'm going to go over here and delete all of the guests. That's really important because it's picking up the guests from the e-mail. But you don't want to go ahead and send a calendar invite for something that you're scheduling as a task for yourself on your calendar. So make sure you delete the guests and you find a time for the meeting. So I'm gonna say this. I'm going to schedule time for myself between 1112 on Thursday to do this task. And then I'm going to hit Save. And you'll see that I've scheduled this time for myself. It's on my calendar. And the really nice thing is if I open it, you'll see that the emails actually attached. And that's great because when I go to work on that, I have all the information I need right there in the actual calendar entry here. And I know exactly what I need to work on. So that is scheduling tasks from the do label. So this is called tracking with remind. Sometimes we send an email out and we want to have a record of it that's easily accessible. So you want to follow up with a client. You want to make sure that you're reminding yourself of something important you have to do. Now, you could go into your sent mail and do a search up here and search mail. But it's pretty cumbersome and there's an easier way to keep track of the few emails that you really want to follow up on. That is by using tracking with their minds. So let me show you how to do that. So I'm going to compose a new email and I'm gonna go ahead and let's say the subject is please. Review file. And then actually I'm going to do this appropriately. Please review file, let's say F, G, H. And I'm gonna go ahead and put type something into the body of the e-mail. I'm just gonna do a couple of dots. Now what I want to do before I send this out to make sure that I can keep a record of it and move it easily into my remind folder is I want to BCC myself. And that's very easy to do. On a Mac you would do Shift Command B that pops open your BCC field. And I'm gonna go ahead and BCC myself, which is this stack method at gmail.com. And then I'm going to send it. Now you'll see right away it pops into my inbox. And now I have a copy of this important email that I sent to a client. So what I'm gonna do is I'm going to pop that into my remind folder using the shortcuts I showed you before. So X, V, and I'm going to put that in my remind folder, hit return. And then there it is. So instead of having to search from my Sent Mail and going through so much stuff to find it. It's right here ready to go. And as I work through my action labels, I'll get to this and it will remind me to go ahead and follow up on it. So let's talk about archiving and Gmail. Now there's a couple of things we need to discuss. The first thing is, is if you go to this more area here with a down arrow on the left task bar and click on it. You'll notice in the middle it says All Mail, all bail is the archive for Gmail. Anything that you've archived will appear there and if you ever need to do a search, you can do so up here. The next thing I want to talk about is you probably saw me do this in an earlier video. But when you want to just archive something, you can hit X and then you can hit the letter Y and that archives it. Now I'm gonna go to a folder and a shortcut to go to a folder is, let's say I just want to open the reply folder. I would do g, l one. And that pops that open and I'm going to hit Return. And now I'm in my reply folder. I think G, L stands for go label, maybe. Here I am. Now you'll notice that I can archive when I'm in a label because it's grayed out. And so using the letter Y enables you to go ahead and archive. The next thing I want to talk about is when we start the stack method process, it's really common for people to have a thousand, ten thousand, twenty thousand emails were more in their inbox. And we need to clean those out and archive anything that's older than three weeks from today's date. Chances are if it's three weeks old or more, you're not going to look at it or you've already dealt with it. How we would do that is we would come up here into the search mail and we would type in something like this. After colon, we put the year first, the month and the day, and then before colon, the year, the month and the day. Now, I often do this in six-month intervals. I've done three here because we just worked with somebody that had thousands and thousands. If you do a too big of a time range, it's not going to archive everything and it will crash the system. If you're a person that has ten thousand, twenty thousand emails in your inbox, do it in three month to month increments. So I would type this in and then I would go to this little square here and click on that, and that will select every single message in that timeframe. Then I'm gonna go to select all conversations that match the search and select that. And what that does is it stops this pagination. See how it says one to 20 of many. So this way, everything in that time range is selected. And then I'm going to either hit Archive or just do Y. And it's going to go ahead. I'm going to confirm this bulk action. I want to go ahead and get that into my archive, say Okay, and it's going to do that in chunks. So that's what will happen. And if I go to my own mail, all of those things will be there. So a great way to manage your inbox is to create filters, which in other email apps are referred to as rules. And in Gmail are called filters. Now I want to call something to your attention first, and that is if you go up to the settings tab, you can always manage your filters that you create by going into C All Settings, then going into filters and blocked address. And you can see I've already created these filters, but you can always edit or delete them as needs be. So if I go back to the inbox, what I'm gonna do is show you how to create a filter. So let's say that I want to create a filter where anything that's a newsletter doesn't go into my inbox, but goes right into a label over here on the left taskbar. So I'm going to hover over the e-mail that I want to create a filter for. Then I'm going to click up here in the Google ribbon and do filter messages like these. A window will pop up and you can make this as specific as you want to. Right now I'm going to say anything that has the word newsletter in it is going to be something that I want to create this filter for. And you'll notice I put an asterix after it. And that's there so that anytime the word newsletter appears anywhere in the email, it will grab it. I'm going to select Create filter. And then a new window is going to pop up in this lets me customize it. So I'm going to decide that I want to create a filter to skip the inbox. I'm going to have it mark is red. Then instead of it going in the inbox, I'm going to have it apply the label. So it's going to skip the inbox and go right to my review folder. And now the next thing that's really important is that I want to apply this filter to one matching conversation. What that does is anything that's already in your inbox. It's going to pull into that review folder so that you can have it there already. And when you get a new email with the word newsletter in it, it'll skip your inbox and the filters will apply. If there's more matching conversations that had the word newsletter, this number would be greater. And I'm going to click Create filter. You can see right here, it's already gone ahead and highlighted it. If I go into my inbox, It's actually pulled it right out of the inbox. And if I go into my review folder, there it is. So this is a cool trick that you can use when you're stacking in your inbox and you want to open up multiple emails at the same time. I'm in Gmail right now, and I'm also using Chrome as my browser. This also works well on Safari. So what I would do is I would go ahead and I would just highlight the e-mail I want to start with. And then I would press the command key. And then at the same time, I would hit click on my mouse pad. And you'll see that a new window pops up and its own tab, which is very cool. And I can do as many of these as will fit. So I'm gonna go ahead and do the same thing here. And go back and do the same thing here. And then you'll see I have several of them open all different emails. Then that way I can go ahead and knock them out and just respond to these in real time. And when I'm done, I can close the tab and then go ahead and do that with each of these. Let's say I responded to each of these and they're done. And then I could go ahead and archive these right out of my inbox and I'm done with them for the day. 11. How to Outlook Mac: Set Up Guide: Hi, Welcome. In the following videos, I will be demonstrating some of our recommended best practices for using the stack method effectively and easily. We want to help alleviate the stress associated with e-mail and get your inbox to 0. It's important to note that these are recommendations. They're not hard and fast rules. We want the process to be comfortable and effortless to maintain. So please feel free to customize it to fit you. The stack method is designed to give you back more of your time and is completely non-destructive. You won't lose any important emails we promise happy stacking. Okay, So we're gonna talk about how to set up your stack method folders for Outlook Mac. What we're gonna do is let's review the folders on the left taskbar. How we're going to set them up is we're going to go and right-click and inbox and do new folder. Now the reason that I've actually put them here under the inbox is to keep it from looking cluttered. And then this allows me to also collapse and expand them. So that that way if I don't want to see the folders, I have a tidy left taskbar. If I do want to see the folders, then I can expand them by clicking the down arrow. Now, this untitled folder, I would want to go ahead and name. The reason that I've named these folders this way is because these are action-oriented words that remind me exactly what I need to do with each of the emails when I put them in the folder. So one reply to do three meat, etc. What this lets me know is that this is a priority in which I like to do my workflow. And this might be different for you, so you may want to customize it for you. Let's say I didn't have this, I would name this folder one reply and so on. Putting the number in the name of the actual folder will float this in the order that you like to work. Okay, So we're gonna talk about the stack method for Outlook in Mac. What we're gonna do is first let me call your attention over here to our action folders that we created. You'll see that there are nested under the inbox. And that we've created them by using short action-oriented words that let us know immediately what we need to do with the e-mail. Do I need to reply to an e-mail? Do I need to schedule an e-mail, etc. You'll also notice that the numbers of the priority of how I like to work is in the actual name of the folder. I like to reply to something, then do something, then meat, etc. Again, you can customize this for the order that you like to work in. What we would do is we would look at our email. And if you remember, there's four steps to looking at and deciding what to do with an e-mail. You're gonna open it. You're going to scan it in a decide what to do, and then you're going to act on it. Having these action folders ready to go that have the names of the action that you're going to need to do saves a lot of time. What I'm gonna do is I'm gonna go ahead and go in the e-mail. And I'm going to make that decision. What kind of an action is it? Now I'm gonna say that this one is a reply, let's say. And I'm gonna show you a keyboard shortcut to save you time to move your e-mails from the inbox into the appropriate folders. You could take your mouse and drag it in, but that takes a long time compared to doing Command Shift M, which pops open a box. And then you can literally type in the number or name of the actual folder that you want to move the email to. And it happens magically. So I'm gonna say this one's a reply, and then I'm gonna hit return. And then let's check. And there it is, it moved it right in there. We're going to do that for each of them. I'm gonna say this one is for review. Again, Command Shift M. And this one is going to move it into the review folder. Let's check. There it is for review. And we're gonna do this with each of them and I'm gonna make a decision. So I'll say this one is a do. This one is, I'm going to actually select this entire thread. This one is a do. This one is, let's say this one's due as well. Again, Command Shift M, let me pop open the window. I'm gonna say this one is a newsletter, so we'll say that this one is actually a review, and so on. You'll do this all the way through all of your emails. And I'm gonna go ahead and do this quickly now. So then that way you can see we're working through it very fast. And then I don't have to use my mouse and I'm saving a lot of time. I'm gonna say this one's a reply. And again, I can quickly make a decision as to what kind of email this really is. I'm gonna say this one's a reply. This one is going to be a forward. Let's say. We'll just on, I'm almost done with my inbox, which is pretty amazing, Let's say the islands or review. This one's a review. This one is a meeting requests. Let's double-check that that went in there. Here it is. Perfect. And then we're gonna keep going. This one's a do. This one is a do as well. This one's a review. And this one finally is a do. Now I'm going to take a nice deep breath because my inbox is empty and I'm going to feel great about that. Then I'm going to work through my folders. The first priority folder is reply. What I'm gonna do in here is I'm going to assess what I can flag and deal with right now in real-time. Then archive or delete. And then some emails in here might be something that takes a little more time and a little more effort. And I'm going to leave those in here for now. And again, not put them in my inbox there in the actual reply folder. So I know that even if I can't do it right now in real-time, It's a reply and I know what I need to do with it when I go to work on it later. To flag and Outlook for Mac, you need to do control one. And that's the keyboard shortcut that saves you time. If you want to take it off, you can right-click, go to follow-up, clear flag, and that takes it off. If you do it quickly enough, you can do Command Z to undo, but it depends. So I'm gonna go ahead and flag and then use the up and down arrow keys. Just going to flag a few things that I want to deal with right now. And you would go through all of your replies and do this. For the purposes of the demo, I'm just gonna do a few. And I would literally do this. I would work in real-time and say, Okay, this is a reply. I'm gonna say, Great. Thanks. I'm going to send it. And then what I'm gonna do is I'm gonna go ahead and archive this. Now you can do this one of two ways. You can archive it with a button using your mouse. Or let's do another one. Let me flag another one that's not from me so it doesn't pop into my inbox. So control one to flag. I'm gonna go ahead and respond to this one. Command R is a shortcut to reply. And I'm gonna say, yes, I do. Great, I'm gonna send it. And then I'm gonna go ahead and archive is now another way to archive other than pressing the button is to do Control E. And if I go into my archive, there it is. That's another way you can do it as well. I'm gonna do this for every single one of my folders. Let's say I worked through all of the flagged replies and I archived or deleted them. I'd move on to the do folder and do the same thing. The meat folder and do the same thing. I would do this for each of them until I'd worked through the folders and the only things that were left in there were a handful of e-mails that I can come back to you later. And I'd go back to my inbox and feel relieved because I have nothing in there. And then for the rest of the day I would work from my inbox only. So anything that came in, I would try to deal with in real-time from my inbox. Okay, so a helpful tip is when we talk about emails with threads, it's making sure that your conversation view is selected so that you're grouping all similar emails that are on the same thread together. So if I go to this arrow right here and I expand it, you'll see that all of the emails that were related to this e-mail are now grouped together. So how do we do this? While in the right-hand side of this little bar right here. You'll see this by conversations and there's a down arrow. If I click on that, this is how you would group them. You'd want to check off conversations. Click newest on top. So anything that comes in that's the most recent will be on top. And then you want to click Show and groups. When you do that, that enables you to keep all the threads grouped together. And it just makes it a lot more handy for keeping track of the conversations. So keeping the stack method consistent is key. You want to build a habit so that you're constantly on top of your inbox and getting your inbox to 01 of the best ways to do this is by creating entries on your calendar. That reminds you that you have block time to deal with your emails. If you look at the calendar entry I have here, you'll notice that there's three times I have an hour time at the beginning of the day at nine AM, nine AM to ten AM. That says stack empty inbox and process folders. And then I have two shorter half hour times from 1230 to one. That's his stack work inbox. And another one from four to 430 that says Stack work inbox. So the first one I've given myself an hour and I've marked it as busy. And that enables me to do the actual stack method, go through the inbox, put things into the appropriate action folders, work through the action folders. Now a lot of times people ask while you're giving yourself a whole hour of working time to go ahead and do this? Yes, I'm doing that because if you think about how much time you spend on e-mail and how much time that derails your ability to work on your projects or go to meetings. This is time that I need to spend every day to clean out my inbox, give myself peace of mind, and be ready for the day. So I've marked this as busy, given myself now are now you may get to a point where. You're doing this so often and you're so comfortable with it, it only takes half an hour and you can customize that as you need to. The other entries on the calendar here that are a half hour, the stack work inbox I've marked as free. If somebody needs to schedule time over that, or I have something else to do, easy to go ahead and work past that. Now the most important thing is it has to be something that you're going to work on and find easy to maintain. How we've gotten around that is we've decided that I've arbitrarily assign these here, but you can put these in a session that's going to work the best for you. So let's say this. I don't have time to do this from nine to ten. But today I do have an opening from two to three. I'm going to empty my folders then I do I could work on my inbox for a half hour this morning. So I'm gonna move this around. You know what, today I don't really have time to do this. I'm gonna go ahead and delete this and actually let me move it up so you can see it. Let's say I didn't have time to do this today. I'm gonna go ahead and delete it, just this occurrence and then that way I can not worry about it today, but pick it back up tomorrow. You can move these around, customize them as you want to etc. Something that some people like to do is they like to sometimes start with their inbox very early and do a lunchtime inbox check. Then at the end of the day, they liked to go ahead and do the inbox and process the folders. You're gonna customize this for. However it works best for you so that you'll actually maintain the habit. Okay, so let's talk about using the do folder and Outlook Mac. Now the do folder is an incredibly helpful tool because what you can do is schedule tasks for yourself or take tasks that people have sent you and put them on your calendar. And your calendar will have the email attached. And you'll also have it notated in your actual e-mail, so you'll know that it's been scheduled. So let me go ahead and show you how to do that. I've gone already into my do folder and I flagged this email because this is something that I'm going to schedule right now. The first thing I'd want to do with the e-mail selected is go up to categorize and then click on scheduled, which is a category that I've created. Now how do you change it? You can literally go to Edit categories. And you can see they give you colors and you can add any category you want and choose a color, etc. So that's how you would do that. So if I've gone ahead and categorize this and I've picked scheduled. You'll notice that two things happen. The first thing is I get a green bar that appears that shows me that that email has been scheduled. And then in the actual e-mail itself, there is now something that says scheduled that screen. Now I want to go ahead and put this on my calendar. I'm gonna take this email and literally drag it down to the calendar icon and put it on there. Then an appointment window pops up. The first thing I'm gonna do is go back to this categorize option and I'm going to select scheduled. And you'll see that that green scheduled appears. And then the next thing I'm gonna do, which is important, is typing the word do with a colon and a space. This lets me know this is something that I'm going to do that's been scheduled. Then I'm gonna hit Save and close. When I do that, if I toggle back to my calendar, you'll see that it appears right on my calendar. It's green like in the email and the word do is there, that appointment is there. If I double-click to open it, you'll see the other nice thing is that the e-mail that it's referencing is attached. So that's how you would go ahead and do that in the do folder and it's incredibly helpful tool. Let's talk about tracking with remind. In the course of the day, we're going to send out tons of emails. Sometimes we need to keep track of a specific email that we're gonna follow up with a client or it's something we want to remind ourselves about later. Could you look forward in your sent messages? Yes, you've certainly could, but it might take you a really long time to find it and it might be cumbersome for the handful of e-mails that you want to keep track of, I'm gonna show you a shortcut to help you put it in your mind folder and then it's there so that you can follow up without having to do a huge search and you're sent messages. So what we're gonna do is for the purposes of this, let's create a new email. And then I'm gonna go ahead and send this out. I'm going to BCC myself. This is my e-mail address here. And I'm gonna go ahead and BCC myself. So BC seeing myself when I send the message, allows this to go into my inbox. So the client will receive their message and then I'll receive my message as a BCC. Here it is in my inbox, you can see there it is. Then I would just do my command shift M. Hit F4 and put that right in my remind folder. And there it is. Here's the email that I just sent there. And then when I'm working through my folders, it'll be there as a reminder. You can also do this as a reply as well. So let's say I'm in inbox and I want to reply to this, but I want to keep track of the reply. I'm gonna select this. I'm going to go ahead and reply to it. And I'm gonna BCC myself, just like I did in the last one. Then I'm gonna send it. And then same thing, this is going to appear in my inbox. And then as it appears in my inbox, it will then be something I can move into my reminder folder. So here it is, IPCC myself. And literally I would do the exact same thing. I would open it up. I would move it right into my remind folder. And if I go into my remind folder, here it is. I that way I can keep track of it, but I don't need to keep everything that I'm sending from my cent males because you probably aren't going to look at all of those things that you send. Just a handful that you want to remind yourself to follow up on. Let's talk about the one folder. The one folder is here, although it is in sequence with some of the other action folders we have, the one folder works a little differently. We're going to use the one folder for active projects that we're working on right now, or active folders that we need to access. What I would use the one folder for here is, for example, this is something I'm working on right now. Here's a project I'm putting together. Then what I would do is I would set this up. So anytime something came in, I would go ahead and move it to one of these folders. And that way when I went to go work on project X, for example, everything I need for project X is all going to be in the same folder without having to pull it out of other sources. So that's how we would use the len folder. One of the most important things we can do is turn off notifications and our email. Now at first that seems a little scary, but I assure you you will still check your email a whole bunch, so very easy. You would go up to where it says outlook, go to Preferences, go to notifications and sounds, and then you would uncheck all of these options under sounds. So then that way anytime you get an e-mail, you'll still get it and you'll still check it, but you won't be bombarded by notifications. Okay, So this was using rules on Outlook for Mac, and it's a little bit different than outlook for PC. But basically I'm gonna go ahead and hover over a, an email that I want to create a rule for. I'm going to hover over this radial team. And then I'm going to actually go into the rules up here, Create rule. Then you can see the role name that they automatically applied here is received from the radial team. I can just call it the radial team. I don't have to have received from. If I get rid of this, then I can also change all of the specifications for this. So I can have a b from sent to subject. And these plus and minus signs allow you to add choices onto the rules so you can go ahead and expand each one of these. And you can have has attachments state received, and you can type in anything you want so you can customize the rule to be as specific as you want. Then you have to pick an action. The action I'm going to pick here is move to folder. I'm going to go ahead and change this actually two review because that's gonna be a newsletter. And I'm actually going to take some of these guys off because I don't need them. There we go. Then if I want to move this to a folder, I can decide if I want to apply this to other other rules, to messages that meet the same conditions. Now, I probably do want to apply these other rules to messages and meet the same conditions. If it is something like a newsletter. In this case, I'm gonna say I don't want to do it. I wanted enabled and I'm gonna click Okay, by the way, the folder I'm moving into his review and I can change the folder by using this menu or clicking on Choose folder and typing in the number or the name of the folder and then it will select it. I'm gonna click OK. And you can see that it saves the rules to the server. Now if I go to rules that says Move messages from the radial team. Now if I do that, what it's gonna do is it's gonna ask me what folder I want to move it to. I'm going to do six review. I'm gonna hit Enter and it's going to save those rules and move it. Now if I go to review, there it is. And anytime the renal team sends me a new e-mail, it'll go automatically into my review folder and it won't clutter my inbox. Sometimes you want to open up a bunch of emails at the same time while you're stacking in your inbox so that you can save yourself time as you answer all of the emails. You're doing it in real time and then you can close the tab and go ahead and archive it out of your inbox and you're done with it for the day. I'm in Outlook for Mac. And it's pretty easy. You would just hit Shift and select a range of e-mails that you want to open up in new tabs. And then if you right-click, you'll get open messages as an option. And if you click that, you want to say yes. And you'll see that they all open up in separate windows and you can go ahead and reply in real-time, close the window when you're done with it. Then once you're done with all of these emails, I did 11 of them. So let's say I replied to all of these in real-time and dealt with it in real time. Then I could go back in and just go ahead and modify this entire selected area. And I'd be done with all of those e-mails for the day. 12. How to Outlook PC: Set Up Guide: Hi, Welcome. In the following videos, I will be demonstrating some of our recommended best practices for using the stack method effectively and easily. We want to help alleviate the stress associated with e-mail and get your inbox to 0. It's important to note that these are recommendations. They're not hard and fast rules. We want the process to be comfortable and effortless to maintain. So please feel free to customize it to fit you. The stack method is designed to give you back more of your time and is completely non-destructive. You won't lose any important emails we promise happy stacking. We're in Outlook for PC. We're gonna talk about how to create your action folders. Now you'll notice here on the left that I have nested them all under the inbox. The reason that we do that is so if I collapse it, I don't have to look at those folders all the time and it creates an incredibly streamlined, non cluttered appearance. But for now I'm going to uncollapsed them. You'll notice that we've given them short action-oriented names, reply, do, meet, remind forward, review and so on. You'll also notice that I put the numbers right next to the actual name of the folder. The reason that we do that is so that this is the order that I would like to prioritize my workflow by putting the number to the left of the actual name. It keeps it floated in the order that I like to work. I would rather reply to somebody before I do something or schedule meetings. You're going to want to customize this to suit you best. You may want to move this around. The best way to create these folders is to right-click on the inbox, go to New Folder. And then you can go ahead and type in the name of the folder. Again, pick short action-oriented names. You probably noticed earlier when we were talking about creating our action folders that there was also a folder at the bottom called seven. When you'll see that we did go ahead and continue the sequence of numbers. But the wind folder does work a little bit differently. Sometimes you'll need access to a folder that contains items you're actively working on. For example, if you're creating a presentation, we're calling these active folders and an e-mail. This is where the wind folder would come in. I would nest all folders for active projects here. For example, if I uncollapsed this, you'll see that I've nested a few folders under here that are things I'm currently working on. So a good example is working on Project X. I can go ahead and set that up in my e-mail. So every time I see an email come in that relates to working on Project X, it goes right into Project X folder and we can move it, and I can even move it that way as well using keyboard shortcuts, which we'll talk about in a moment. But that way when you go to sit down and work on project X, everything you could possibly need is all in that folder ready to go when you're done with it. Say for example, traveling September 2021 already happened. You can go ahead and archive that folder. Okay, here we go. This is going to be the stacking process for Outlook PC. The first thing I want to draw your attention to is this quick steps bar located right in the middle of the ribbon here. And if I click on this, you'll see that managed quick steps pulls up. You'll notice that there are quick steps that match and name these action folders we created in the left task part. We're gonna come back to this in a different video. I'll show you how to set this up. But I did want to call your attention to it because you're going to ask why and how I'm moving those e-mails out of the Inbox so quickly into the action folders. And this is how let me get out of there and let's talk about exactly how we are going to stack. If I go into the inbox here, you remember from the original stack videos that you need to do several things when you first open up an email, you have to open it. You have to scan it, then decide what to do and then act on it. So I'm gonna go ahead and I've already created these action folders here. And I'm going to assign an action to each of these emails. That's gonna save me a lot of time because then I'm going to know exactly when I'm in my reply folder that everything in there needs to be replied to. One of them I do folder, I'll know those are things I need to schedule or their tasks people have sent me that I need to put on my calendar. So I'm gonna go ahead and by looking at this quickly, I'm going to decide, all right, This one's a reply. I'm gonna go ahead and move this into their apply folder. Now if I go into the reply folder, there it is. It's been moved so quickly. And we're gonna do that with each of our emails until we have nothing left in the inbox. So I'm going to decide that this one is, this one is due. So I'm gonna say this one's to do. This one is a do this one's for review. So again, if I go into my review folder, you'll see this is the last email I selected. There it is. I'm going to keep moving through the entire inbox. And I'm gonna use my up and down arrows. So same thing, just gonna go ahead. I'm gonna say this one's due. This one's a reply at some meeting request. This one is a remind ado. Let's say that this ones or apply. This one's a reply. This one is gonna be, uh, do, definitely a do. I do. That one says please do so we'll know that is and we'll say this one's a reply, this one's a reminder, and this one's a reply. If I go into my folders here, first of all, before I do that, I'm gonna take a huge deep breath and sigh of relief. Because I have nothing in my inbox. It's at 0. That's incredible. And then I'm gonna go into my folders and continue the stacking process by working through the folders in the order that I like to do my workflow. So remember I put a one next to reply because I like to reply to things first, then I like to do things, etc. So I'm gonna go ahead and I'm going to flag the e-mails in real-time that I want to go ahead and respond to right now. Some of them are gonna take more time and I can leave those in the reply folder for now. But in most cases I'll be able to take care of most of these very quickly. So it'll be pretty easy. I'm going to flag it. So I'll go ahead and flag. I'm gonna use the up and down arrows. That one's gonna take more time. I'm gonna come back to it. And then I think for this one maybe I'll also flag this one at the bottom. So I'm gonna go ahead and real time, and I'm back here and I'm going to respond to this right now. So I'll go ahead and pop open the reply and I will reply to it. And then I'm gonna send it. Now I dealt with this now, so I don't need to leave this in the reply folder anymore. I can go ahead and just archive it. And it's out of my reply folder and it's done. I would do that as well with the other email that I flagged and then apply folder, reply to it in real time. Okay. I'll get back to you. Then I'm going to send it. And then I dealt with this already. So I can go ahead and I can archive it. And I'm done. I would do this throughout each of my action folders. So I'm going to decide those ones I'm gonna come back to later. I'm gonna go to do and I'm gonna go ahead and schedule those. I will do this at a later video because with the do, the do folder works a tiny bit differently. Let's go into meat. Same thing. I'd be able to pull this up, put it on my calendar and be done, and then archive it. Remind, I read this already. I know what I want to do with this. I'm gonna go ahead and archive this because I did it already. So I'd worked through each of my action folders in that way. And then I'd come back to my inbox, take a deep sigh of relief again because there's nothing in here. And then anything else that I got during the course of the day would be emails that come in directly into my inbox and I would work through my inbox for the rest of the day. Let's talk about archiving and Outlook PC. Now it's important to note that archiving and deleting are not the same thing. Deleting means you're really getting rid of it. And you may sometimes be able to delete emails that you don't need anymore, but usually we recommend archiving them instead. Archiving is a nondestructive process that allows you to continue to search for that actual e-mail, even if it's not sitting in your inbox, cluttering up your inbox. And it's also, you can do that with folders too, so they're not cluttering up your left taskbar. I'm gonna show you a couple of ways that you can do it. To start out with, you're going to want to go to this where it says by date and this little down arrow and you're gonna click that and you want to sort with oldest emails on top. So you're going to want to click that. Now it's important to note that many people store ten thousand, twenty thousand, thirty thousand and more emails just living in their inbox. You're going to want to do this in groups of 500 to a 1000 e-mails so that you don't crash the system. Now, will this take you a little bit of time The first time you do it? Yes. But then you'll never have to do it again because you'll be on top of it with the stocking process. The other important thing to note is you want to archive back as far as three weeks ago from today's date. The reason that we say that is emails that you get between now and three weeks ago might be active things that you need to deal with. Generally anything that's three weeks ago and older. You've either dealt with it. You don't need to look at the email and you're not going to do anything with it. So again, it's not thrown out, It's just archived. Once you do this, you're going to select a group of emails and 500 to 1000 emails, and then you're just going to archive them. I want to show you if I go into my archive, there it is there not deleted. They're there. And again, I could always do a search for them. I'm going to go back into my inbox. Now you remember this little quick step bar here. We also went ahead and created one for archive. And I'm going to show you how to set that up when we talk about how to set up quick steps. But just take one email to give you an example. The way I would do that is control shift nine. And then if we go here to archive, you can see that e-mail is there again, not thrown out, but not sitting in my inbox. The nice thing is too, that you can do that with folders that you are done with. If I decide I don't need traveling September 2021, that's done already. I can literally select the folder and then I can do a shortcut. And I'll talk to you about how to do this. I did Control Shift V. What that lets you do is it lets you move an item. When you do that, all I have to do is start typing in the name of the folder I want to move it to. You can see it's already selected archive because I started typing in AR. I'm going to say, Okay, when I do that, it's going to move the folder into that actual archive. Here. It hasn't going to select that, say, okay. And then here it is, you can see it's pulled up right underneath the archive. And then if I decide, Wow, I really need that folder. I'm gonna need it to add some things to it because something else came up. Can always drag it right back into the one folder. It's going to ask me, I say yes and it's back. So that's one way that you can archive folders that you don't need anymore. Okay, So this is about conversation view or emails with threads for Alec PC. Now we get a lot of questions about how to make sure email threads are staying grouped. So you're not getting a bunch of e-mails that are loose, that are should be connected because they're part of the same conversation. This enables you to keep all of your conversation threads grouped together. So you'd go to this Home ribbon here and make sure it's expanded so you can see what's here. Then you would go to View, then see how it says show as conversations. What you're going to want to do is you're going to want to make sure show as conversations is clicked. Then the other thing you want to do is where it says conversation settings. You want to click, Show messages from other folders, show centers above the subject. It just makes it easier for you to see it. And then anytime you get a conversation that comes in and there's a thread that goes back and forth, you'll see that it will come up as a grouped thread. And you probably saw that in some of my emails like this one, you'll get a little arrow. And if I click to expand it, you'll see that these two e-mails are actually in the thread with this as the subject. All right, so one of the most important parts of the stack method process is making sure that you give yourself set times to stack. By set times. I mean, there's flexibility with that. While you look at my calendar here, you can see that I have put three times on my calendar. I have a time from nine to ten, so an hour. And this one actually says stack, empty inbox and process folders. If I click on that, you can see that I've marked that time as busy. I've given myself an hour to go through the static method process, which is going through the inbox, putting the e-mails into the appropriate action folders, and then working through the action folders, I find that an hour is completely enough time to do that, and sometimes I even need less than that. Can you move this time around? Absolutely. You don't have time to do it from nine to ten AM on Monday and you know, you'll have time to do it at the end of the day instead, you can move it down here. So it's completely up to you. You have the power to move these around. Now a question I get a lot is, but how am I going to set aside an hour of the workday to do this? I want you to think for a minute how much time you're spending working on your email over the course of the day, and how many times you get distracted by e-mails that come in. Whereas if you put aside one hour, you could work through that in a concentrated block and get it done. You'll notice there's also two other shorter times I've put on my calendar. This one so stack work inbox and so does this one at the end of the day, they're both a half-hour. And if we click in there, you can see that we've actually marked the time is free for this one. This way, if somebody needs to schedule a meeting over it, it's fine. You can also move these around as well. Sometimes I move these down to the end of the day. The really nice thing is you can also swap this out a lot. Some people like to do there half-hour first thing in the morning, another one at lunchtime. And then they actually like to do the process of stacking at the end of the day to clear everything out before they leave for the day. However you want to do this is up to you. Again, you can move them around as needs be with your schedule. But the important part is that you're literally putting aside time to go through your inbox processor folders. And then for the shorter periods of time, you're literally working from your inbox. Okay, So you've heard me mentioned quick steps and a lot of the other videos. And this would be for Outlook PC. What you would do is go to your Home ribbon here and you'd see quick steps right in the middle. Then this bar right here is gonna be, you press that arrow and you'll see managed quick steps pops up. Now what we're gonna do is we're gonna create quick steps that will move emails from your inbox into the action folders. You saw me moving them so quickly and this is how you'll do it. Let me show you how we're gonna do this. In order to make this an example that sticks, I'm gonna go ahead and delete this first quick steps so that I can show you how to make it yourself. So I'm gonna delete that. So what you would do is you would go to new at the bottom here. Then you'd go down to custom. Then you would type in what you want to call it. So I'm gonna call this one reply because I'm replacing the one I just deleted. And then I'm gonna choose an action. The action is going to be that I'm gonna move it to a folder. And the folder I'm gonna choose a two in this case is one reply. So that the quick step is going to match in name to the folder that I want to move it to. I'm going to add an action here. And for me that's gonna be to mark it as read, but you may not want to do that and that's entirely up to you. Now this is the really crucial part down here. You need to choose a shortcut key. So it recognizes that anytime you have this quick step and moves it to the folder, the shortcut I'm going to choose is control shift one. Now could you name it a different thing? Yes. But I like to make the number match the priority. So everything is one here and it's easy to remember. And then you're gonna say Finish. Then you'll see it's now been saved and you're gonna say, okay, so now let's do a test. Let's say that I decided that this one is a reply. I'm gonna go ahead and select this one. Then I'm gonna do Control shift one. And let's see if it went in there. Yes, it did. So we know that that quick step worked. That's how you would create quick steps and you would do that for each. So if I go back and expand this, you'll notice we have one reply to do three meat and so on. So you would do it exactly the same way. Now for archive, you would do this a little bit differently. Now Archive is Control Shift Nine, and I'm gonna show you how to do Control Shift eight and a different video. It's important to note that the quick steps only go up to the number nine. So unfortunately, you can't do 101112, etc. However, you'll find that you have mainly seven main folders. And you're going to have Control Shift eight will be to pop open a window. And I'll show you how to do that one in a different video. And control shift nine is gonna be how we do the archive. I'm gonna go ahead and delete this archive step. Then I'm gonna do it the same exact way. Go to New Custom. I'm going to call this one archive. The action I'm going to choose is that I want to move it to the folder and the folder is going to be archive. I'm not going to add an action to this one for now. And then the shortcut I'm going to choose for archiving is control shift nine. Then I'm gonna say finish. And you'll see archive is here. It shows you what the shortcut key is. And then I'm gonna hit OK. Let's go back into our inbox and to say, let's just give this a try and say that I want to go ahead and archive this e-mail. I'm gonna do Control Shift Nine. And let's check our archive. And there it is. That's how you would do quick steps and you'd want to set that up for all of your action folders. So when you're in your inbox, you can just do Control Shift plus the number that matches the number of your action folder and it moves there without you having to drag it with your mouse. One of the most important things about feeling your anxiety drop away is not having a 1000 folders in your left taskbar. I'm gonna talk to you about cleaning up your left taskbar a little bit. Now we talked about this a little bit earlier. Want to important tip is to put your action folders in your inbox so that way you can collapse it. You don't have to see 1000 folders underneath it. This one isn't too bad because I literally only have folders nested inside the inbox and folders nested inside when unfortunately an Outlook, these are native items that I can't get rid of. I wish I could. But what I wanted to do is go ahead and create a visual separation. So I didn't have to have this blend in with my action folders. You might find this amusing, but the easy thing to do here is this is literally a folder that has been named this way to create the visual Separation. What you're going to literally do is you're going to go into new folder. And then you're just gonna hold shift down and do dotted lines, which creates a solid line like this. And you're going to say, okay, When you say okay, that creates the line. And you can put this anywhere you want to, let's say I wanted to put it under archive. It would move it there and then that way archive would be over here with my other folders that I like to look at. This way it creates visual separation, it looks clean and if you don't need it anymore, you can just delete it and go back to how it was. So I like to use that just to separate if I have projects, I'll separate it that way. Let's talk about using rules for alloc PC. Now rules are gonna be one of the most helpful things for you to use because it's going to let you keep everything you don't need to see in your inbox, out of your inbox. You'll usually want these emails to either go to the review folder. In the case of things like newsletters, for example, or the wind folder. If I expand this, for example, I could set this up so that anything that comes into my inbox goes to the working on Project X folder, instead of staying in my inbox and cluttering it up. How we do this as you go to the Home ribbon, go to Roles, go to Create rule. You're going to click whatever you want to choose. So you could do from the renal team, the subject contains, I'm gonna say anything from the radial team. I want to go into a folder. The way I'm gonna do that is I'm going to select Move the item to the folder. This case I've chosen CC review because it's a newsletter. But if you click Select Folder, you can choose anything you want. After you do that, you're going to hit Okay? And then you can also add more rules on by going to Advanced Options and clicking any of these you can see it's quite an expansive menu that comes up. You can do that. Once you've selected what you want, you want to click Next. Now I've only chosen one rule, so it's gonna go ahead and have stopped processing more rules on there. And I'm gonna click Finish. Then it's going to kick me back to that one window. And you saw at the bottom of the screen it did send, receive. Now, if I go to these rules, I can click always move messages from the radial team, click that. And it's going to know that I want to put it in review. And if I go into review, see how it just got pulled out. If I go into review. There it is. Now anytime something sent to me by that radial team, it's gonna go right into the review folder. And it's not going to go into my inbox. Notifications are something that we generally tend to have turned on. And it's not great to do that because it's pretty overwhelming when you're trying to focus on getting a chunk of work done or you're trying to go to a meeting and you keep getting pinged by emails. We recommend that you turn your notifications off and Outlook. Now you're still gonna check your email. It doesn't mean you won't check it, but what it does mean is you won't be as distracted while you're actually trying to get some work accomplished. So pretty easy. This is for Outlook PC. You would go up to where it says File. Then down here where it says options, you would select that pop-up will come up. And when that happens, you're going to click on mail here. Then you're gonna go to message arrival here at the bottom and see how I have some things checked here. You're going to uncheck everything and then you're going to hit, Okay. Then I won't get notifications anymore. And I can focus on my work. Again, it doesn't mean you're not gonna check your email, but you won't be distracted by it when you really need to focus on something else. This is gonna be how we use the do folder to enable us to easily schedule tasks that are linked to our calendar. What I'm going to do first is I'm going to create a quick step that's going to help us in this process. So you remember the quick step is located right in the middle of the ribbon. Click on the arrow to expand. Then for the purposes of this example, I'm just going to delete this because I'm gonna create a new quick step for you that you're going to use. We're gonna do this like we did the other ones. You're gonna go to New, we're gonna go to Custom. And then we're gonna call this one schedule. Because that's what we want to do. We want to schedule things on our calendar. Then. This is really important to see where it says choose an action. You want to scroll down here until you select, create an appointment with an attachment. That's the one you'd want to select. Create an appointment with an attachment. Then I'm going to select Add action. Then I'm going to select that I want to categorize the message. The category that I'm going to choose is this category scheduled. Now you can always create a new category yourself under categorize and you can make it whatever color you want. So I'm gonna choose scheduled in this case. Then I'm going to go ahead and choose a shortcut for it. The shortcut I'm going to choose for this is Control Shift eight, because if you recall, we have seven folders. We haven't used Control Shift eight yet. And Control Shift Nine is for archiving. So Control Shift, I'm going to say Finish. Then, here I am. And you can see that now there's a category on here that says schedule and whatever you've last save as a quick step is what's on top. And then I'm gonna say, okay, now I'm gonna come over to calendar view. Then I'm going to click on view up here and then View settings. This is where we're gonna add the conditional formatting so that it links to the calendar and is color-coded. So it's really a helpful tool. While I'm here. I'm going to select Conditional Formatting. And then I'm going to select Add. Now in this case, I already selected ad and I called it do so I'm gonna go ahead and I'm going to delete this one. Let's say I selected add, I created the name. Do you can call this whatever you want, but I'm going to select, suggest that we call this do for this particular rule for your calendar. And you can pick whatever color you want. I'm going to pick green. Then you can go to where it says condition. The condition for me that I've added is to search for the word do and you can do whatever you want here you can add more. But this is a simple example, so we're going to search for the word do. I'm going to say OK. Then I'm going to say okay again. Say OK again. And we're set up. Now if I toggle back to my inbox and I am going to say I've already gone through my inbox for the day and I'm starting to work through my folders and I'm prioritizing what I want to do. I'm going to do this one, I'm going to flag, let's say Let's do this one. And I'm going to flag this one at the bottom. What I would do here is I'm already hovering over here. I'm gonna do my Control Shift eight shortcut. I'm going to type the words do or the word do in front of this. Remember that typing the word do allows a conditional formatting to happen. Then I can go ahead and change this for whatever time I want. And I'm going to say, okay, I will save, close. You'll notice something happened here. I have a green box. The green box tells me that I've scheduled it and you'll see that the green box shows up in the actual e-mail and says scheduled. Now an even nicer thing is, is if I go to my actual calendar, you'll see that same due, please prep payroll shows up on my calendar, scheduled and ready to go and it's color-coded green because I set up the conditional formatting. See how there's a paperclip here. If you double-click on it, the e-mail is actually attached to the calendar entry. If I needed to reference it, it would be there. And you can do this with any calendar entries of your choice. Let's talk about tracking with remind on Outlook PC, sometimes you want to keep a record of an email that you've sent. And while it does go into your sent folder, so does everything else you send. Chances are you really only want to reference a handful of e-mails that you send out. So I have a little bit of an easier way to keep track of it. And that's by creating the e-mail BC, seeing yourself and putting it in the Remind folder. Let me go ahead and show you what I would do. Let's say I had this email here. I opened it and I wanted to reply to it. What I would do is I would reply to it. Let's say I wanted to save this. So instead of just hitting send, I would go to the BCC field and BCC myself. Then I would send it. Then once I sent it, I would be able to have it come into my inbox and now Outlook takes a second to show up. So we have to be a tiny bit patient with that. But once it shows up in my inbox, you'll see that I'm BCC dt. I see it as a new e-mail and I can just move that specific email into my remind folder. Here it has now took a minute, but here we go. Here it is. So I'm going to close that and scroll to the top. Here's my new email on red. So what I'm gonna do is I'm going to open it up. I BCC myself on it, and then using Control Shift four, which is our quick step to put it in the Remind folder. I'm gonna put that in there, remind folder. And then later on when I'm working through my folders, I have it there as a reminder, this is great for emails where you're going to need to follow up with somebody. You want to remind yourself to do something, etc. We want an easy way to move our e-mails into the wind folder. And remember that the folders inside the one folder reference are active projects are active folders that we're working with right now. Rather than dragging it in with a mouse, there's actually an easier way. What you can do is you can select an email. You can do Control Shift V, V as in Victor. When you do that, it opens up this window. And then all I have to do is start typing in the actual name of the folder. And if this has collapsed, you may have to just expand it. So let's say I want this e-mail to go into traveling September 2021. I just started typing in TR and it immediately found it. And then I'm gonna hit Enter. And then if we go into traveling and September, There it is. That's a really easy way to do it. I'll do it one more time. We literally go in Control Shift V opens up a box to move it into a folder. I'm going to select, let's say this time I want to put it on working on Project X. I'm gonna hit return. And then if I go into working on Project X, there it is. It's very easy to do and it saves you a tremendous amount of time. Sometimes you want to open up multiple emails at the same time when you're stacking in your inbox. This is a really nice way also for you to feel a real sense of accomplishment because you can close each window once you're done. An outlook for PC, it's pretty easy. You would hold down the Shift key and the down arrow and just select a range of emails. So I'll do a couple of them here. Then you would right-click and you can see where it says open. So you'd press that and you can see they each open up in their own window. And I could go ahead and just hit Reply, deal with it in real time. And then I would do that for each of these windows that are open and I would close them as I finish them. Then you've got the selected range and you can archive all of those e-mails because they're out of your inbox for the day. 13. How to Apple Mail: Set Up Guide: Hi, Welcome. In the following videos, I will be demonstrating some of our recommended best practices for using the stack method effectively and easily. We want to help alleviate the stress associated with e-mail and get your inbox to 0. It's important to note that these are recommendations. They're not hard and fast rules. We want the process to be comfortable and effortless to maintain. So please feel free to customize it to fit you. The stack method is designed to give you back more of your time and is completely non-destructive. You won't lose any important emails. We promise happy stacking. This is the stock method for Apple Mail. So what I'm gonna do is walk you through the process of the stack method and how you would do it. And then I'm going to show you where everything is located. So in subsequent videos will show you a specific setups, but you'll have an awareness of where they are. So what you would do is you would come in at the beginning of the day and you would go into your inbox and the goal would be to open it, look at the email, scan it, and decide what action is associated with it, and move it into the corresponding action folder. Now you'll see I've set them up already here on the left. And again, they have short action-oriented names. And there's a number to the left of the name. So I know exactly that this is the order I like to work in. So I would literally decide, okay, this one is a du and put it in the do folder. This one is a review and put it in the review folder and so on. Before I show you how to stack, I want to show you something important in Apple mail. If you go to message up here at the top, you'll note that if you click on it, it actually gives you all of the keyboard shortcuts in gray here to the right of the command. If you can't remember, you can always click on that and it tells you. The other thing I want to show you is if you go to move to, you'll notice that here we've gone ahead and set up keyboard shortcuts that correspond with the number of the action folder. Now I'm going to show you how to do this in a different video, but it's going to save you a lot of time. So that way you're not dragging it with a mouse, which takes a couple of seconds per email. And it also makes it likely that you might put it in the wrong folder by accident. So if you're wondering how I'm gonna be doing this so quickly, that's how I'll show you how to do that shortly. So what I'm gonna do is I'm going to go ahead, look at my inbox, start moving this into my action folders here on the left taskbar. I'm gonna say this one is a do, so I'm gonna put it there. Let's just check to see that it moved. Yet. There it is. I'm gonna go back into my inbox. This one is a review. This one's a review. This one's ado. Let's make this one a reply, so I have some stuff to grab. I'll make that one a reply. That's a meat that one's a do reply. And we'll make these last ones reveal. Now what I need to do since my inbox is nice and empty and I can take a huge sigh of relief. I'm going to start working through my action folders. So I'm gonna go into the reply folder first. Then what I'm gonna do is select all of the e-mails in this folder. And I'm going to right-click and do Open. Now you'll notice they all open up in a nice window. So instead of having a go email by email, I can work on them in real time right here in this window and then archive them when done. So I'm gonna go ahead and use Command R, which is the shortcut for reply. And then I'm just going to say, Hi, how are you? So I'll just do a little response here. Then I'm going to send it. I already actually sent that. So what I'm gonna do next is work on the next one. It's the same thing. Do my shortcut for reply, which is Command are great. So I'm going to send this one. And then this is the last one here. Gonna go ahead and send this one. These are done. So I can literally just go ahead and archive these because it's finished. And guess what? I reply folder is empty. And what a great feeling that is because now my inbox is empty, one of my folders is empty. And then I would move on to the do folder and do the same thing until I had gotten through all of my folders. So that is the static method in Apple Mail. Setting up action folders and Apple Mail. I'm here and I'm in my inbox. And you'll remember that we set up action folders so that instead of leaving emails in your inbox and then having to reopen them and remind yourself what it is you need to do with it. You literally move each of the emails into the folders. And that way you'll know this is a reply. This is something that I need to do. And so I'm going to schedule a work, which means I'm going to put the tasks on my calendar. This is a meeting and so on. So really simple to set it up. What you're going to do is just right-click and your inbox, go to new mailbox and then go ahead and put the name of the mailbox in here. Now you'll notice I've put numbers to the left of the mailbox. And the reason that I've done that is this is the order that I like to work in. I wanna do my replies first, then I'm gonna go ahead and schedule work. Then I'm gonna go through my meeting requests and so on. The other thing is when we set up your keyboard shortcuts and a couple of minutes in a different video. It's going to be helpful for you to have numbers that correspond with the shortcuts. So we'll talk about that in a moment. You'll notice I've also put them under the inbox and this is really just to keep it tidy. And that is how you would set up action folders for Apple Mail. Setting up shortcuts and Apple Mail. You'll remember when I showed you the first video on how to do the stack method process, you saw me moving all of the e-mails really quickly from my inbox into my action folders. And I wasn't using the mouse to drag them there. That takes a couple of seconds. And it also increases your risk of putting an e-mail in the wrong folder. So there's a better, easier way and that's by using keyboard shortcuts. You'll also remember I showed you that if you go to where it says message on the top taskbar, there are already some shortcuts that are native to add to male. So you'll see that reply is command R and so on. But what's not set up are these keyboard shortcuts to move these emails into specific action folders. So you only have to set them up one time unless you want to change the name and then you can modify them. How you're gonna do this as you're going to go to your Apple icon in the top left-hand corner. System preferences keyboard. Go to where it says shortcuts. Then you want to pick up shortcuts. And now to set it up, you need to select the plus sign. And then right now it says all applications, but you've got to select male, so it knows where that keyboard shortcut is going to apply. And then for menu title, you're going to type it in exactly like this message, dash greater than sign, move space to dash greater than sign. And now I want to put in the exact name of the corresponding action folder. I'm gonna do one for the one reply folder. Now you'll notice that actually how it appears here is that quick responses is in parentheses. If I don't name it exactly as it shows up in the left taskbar, it's not gonna be able to find the correct action folder. So I'm going to put quick responses in parentheses, and then I need to give it a keyboard shortcut. And I'm going to choose control one. Now I've chosen one to match deliberately with the number of the action folder. So it's incredibly easy to remember. And then I'm going to click Add. And there it is. I also, I'm gonna go ahead and do another one and just create a folder for a keyboard shortcut further ado folder. So same thing males already selected. I'm going to type in message dash greater than sign. Move space to dash greater than sign. And this time I'm going to do to do. And you'll notice this also has something in parentheses. So again, we want to make this match. So I'll put schedule, work and parenthesis. And the keyboard shortcut is going to be controlled two. So two matches with to do. And then I'm going to click Add. And again there it is. Once you're done, you just can close out of that window. Now let's test to make sure it works. So this one says write on it, It's a meat. So I'm gonna do Control three. Now you'll see that it was pulled right out of the Inbox and let's check to make sure it's there. Yes, there it is. Again, now if I go to message up at the top, I'm in my inbox and I go to message up at the top. You'll notice that if I scroll down and I go to move to, you'll see that all of those keyboard shortcuts show up next to the appropriate action folders. So let's do a couple together just to make sure this works. Let's just say this as a reply. Let's say this one's a reply, this one's a reply and this one is ado. Let's check. Are they There? They are. So that's great. And what you can do is just hold the Control sign down and let's do the appropriate numbers. Super-quick moves everything into the appropriate action folder. So that's how you would set up keyboard shortcuts and Apple Mail. Setting up stacking time on your Apple Calendar. You'll remember when we talked about the stack method process. It is a habit based method, right? So you need to come in and go ahead and empty your inbox and work from your action folders and make it a pattern that you can maintain every day or it's not going to work for you. An easy, simple Lift way to do that is put the time in your calendar. And you'll notice by looking at my calendar right now, I have a couple of different time slots. I have one that's for an hour that says stack empty inbox and stack folders. And I have two smaller ones that are a half-hour that just say stack inbox. Now how they're different is that this one at the start of the day, you can see repeats every weekday. It's for an hour and I've marked the time is busy. And what I'm gonna do in this time is go through the existing e-mails in my inbox and then put them in the action folders and work through the action folders. The most important thing here is I've marked it as busy so that I don't have someone's schedule a meeting over it. And I take that time for myself to get through those e-mails and those folders. So I'm starting with a clean slate for the day. Pick a time that you know, you can stick to. If you drive your kids to school between 89 AM, that's not a good time to pick something that you can generally stick to. And again, you may not stick to it every day. And that's simple. Let's say you got through everything on Monday, but then you come in on Tuesday and you have a meeting at nine o'clock, you can move it to another time. No problem. You can also delete it if you can't get to it that day, that's okay. The goal is to try to get to it daily or as often to daily as possible. Now you'll notice that the smaller appointments here for half an hour just say stack inbox. And if we open those, those are literally a half-hour and you'll notice they're marked as free. Because these are just for you to work through your inbox, meaning emails that have come in over the course of that day. Will you still check your email? You sure. Well, but if you see that you have this half-hour on your calendar, you'll know that you're able to quickly check, see if anything is important and you'll have a half hour chunk to work through all of those e-mails. Instead of doing an email switching to a task, doing an email switching to a task. So it's a lot more effective this way. Some people have to, some people make this another hour, so do what works for you. And again, this is also set to reoccur every weekday. So make sure that you put stacking time on your calendar is one of the best things you can do to create the habit based approach that will lower your stress on dealing with email. Using the new folder and Apple Mail. So the Do folder is different than the reply folder because the du folder is for you to take tasks that you either need to schedule for yourself or tasks that someone has sent you to do and put that time on your calendar to do them. What ends up happening often as someone will email you something that they want you to do and it'll sit in your inbox and then suddenly you see it and you realize, I don't have any time to do that this week. So this is a way that as you work through your action folders and you start to work through you do folder. You put all of those tasks into your calendar in real-time. And you can see what I've done here is I've a split-screen. I have my calendar open on the right, and I have the folder open on the left. Now what Apple Mail? It's really simple. I can just grab this and I can literally drag it onto the calendar when I want to do it. Then I can modify it. Let's say I want more time than an hour. So the first thing I'm gonna do is I'm going to change where it says R E to capital D, capital O. And then I'm going to give it a color that stands out That's a little bit different than the other tasks I have on my calendar. So I know that these are things that I need to do and it's not a meeting, and it's not something else. It's literally tasks that need to get done by me. And then I can change the time if I want. Let's say I want this to be an hour-and-a-half. Great. And then you'll notice it also pops up, show in male. So what's great about that is I've gone ahead and put this on my calendar. And if I open it and click on showing male, it just pulls up the actual e-mail associated with it. So when I am working from my calendar, I don't have to go back to the inbox to double-check what this was in relation to. Now, the next thing I can do is I want to let myself know that I've gone ahead and schedule this. The last thing that you wanna do is just come back over to the e-mail, right-click it and give it a flag that actually matches the color that you've chosen here. And that way I know that I've scheduled it on my calendar and I have it already in there. And when I've completed the task, I can go ahead and archive the e-mail. This is tracking with remind for Apple Mail. So we sent out tons of emails per day and many of them are just quick replies. Somebody gets back to you and that's fine. But there are generally a handful of emails that were waiting for someone to respond to or, you know, you're going to want to follow up on it. And so you want to remind yourself to do that. What we tend to do right now is go into our Sent Mail, do a search, but there's so many emails in there and it's time-consuming to find what you really need. There's an easier and more efficient way. And that's by using the BCC field to track and put it in your mind folder. So if I'm going to create a new email, what I would do is I would be CC myself. In this way. I'll get a copy that goes into my inbox and I can just put that in to remind folder when I'm stacking and it will remind me to follow up. I'll just create a quick email here. Now you'll notice I'm BC seed here, so I'm going to send this out. What's going to happen is I'm gonna get a copy in my inbox. So then I can go ahead and use my keyboard shortcut, put it in there, remind folder. And then when I'm stacking, I'll see that it's there. Here it is actually, and it will remind me to follow up. Now that was a new e-mail and you can even do that in the reply folder, any existing email. So let's say I'm in my reply folder and I realized that I want to follow up on this delegation request. I can open up the email and same thing. I can go ahead and hit Reply and then say type my email. And then I want to BCC myself here. And then I'm gonna go ahead and send it. And then you'll notice that even though this wasn't a reply folder, again, I'm going to get a copy in my inbox and I can move that into my remind folder. And here it is. So as I go through my remind folder at jars my memory to go ahead and follow up on it. So that's tracking with remind and Apple Mail. Using the web folder in Apple Mail. A lot of times we get asked, well, I have all these active projects I'm working on and I want to keep those emails grouped. So if that's the case, that's where the when folder would come in. Now you'll notice that I have it here in my left taskbar, and right now it's currently collapsed. But if I hit the down arrow, you'll see I can expand it and I have a bunch of active project folders here. These are especially helpful for something like this one creating October presentation. And what I could do is I could have all the emails related to that, the filtered in such a way by using rules so that they all go into that folder. I could also drag them in when I'm stacking. And what that lets you do is, let's say I'm gonna go and sit down and work on this. I'd have all of the e-mails in one place instead of sum in my inbox, some in various folders. So it's a really nice tool to use. And again, you would create these just like you did with the inbox. You would right-click, go to noon mailbox and type in the name of the folder that you want to add and then hit, Okay. Another nice thing is when you're done with this folder, Let's say I'm done with creating the October presentation and I don't need it anymore. Instead of deleting the folder because I may need to reference it later, I can just go ahead and drag it into the archive. And then what it does is it creates a way for you to find it easily just in the archive and I can collapse and expand that. Then if I need it again, Let's say this became active and I needed to create it again. I can just put it back where it was before. And there it is. It's a really great way of keeping your left taskbar clean and really only focusing on active projects that you need to reference. Archiving and Apple Mail. As a general rule of thumb, we want to archive anything that is older than three weeks ago from today's date. So if it was three weeks ago and that e-mail is still sitting in your inbox, chances are you've dealt with it already. You're not going to deal with it or it's just something that you don't need. So that's our general rule of thumb. Anything older than three weeks ago from today's date, you probably don't need sitting in your inbox. Generally speaking, when you open up your inbox and when we go through this class with participants in the workshops, they will open it up and they'll have, let's say, 90 thousand emails in their inbox. Very quickly. They discover that at least 88 thousand of them or more are old and they don't need them anymore. Some of them from years ago. That can really take your stress down quite a bit. If you drop 80 thousand plus emails in one go just from archiving them. Again, we're not throwing them out. You're not deleting them. Archiving is non-destructive. So if I go to my archive here, you can see that there's still things in the archive, and I haven't deleted them. They're just kind of stored somewhere else. So I don't have to see them in my inbox. So coming into my inbox, what I'm gonna do is I want to sort these from the oldest to newest. So I'm gonna go up to where it says View. I'm going to go to sort by and then I'm going to click oldest message on top. And you can see some of these are from several years ago, and I definitely don't need these in my inbox anymore. So I'm going to take the shift and down arrow key, select a group of emails. And you can do usually about 500 to a thousand before freaks out, but I would say try to keep it in that range. And then you can either right-click and select archive or you can go up to where it says message. And you'll remember that you can see the shortcuts highlighted. In this case, archiving shortcut is Control Command a. And if I touch that, actually it's gonna go ahead and archive the email. So I did that. And they're not there anymore. And now instead of the 25 emails I had in there, I'm down to three. So it's a really important step in keeping your sanity is to archive old emails. Again, if I go into my archive, they're going to be there. I didn't throw them away. They're here. This is the one that was on top, but they're not thrown out, but I don't need them right now. So it's a really important step in keeping your inbox clean and clear. And again, wall it will seem daunting the first time. Do it, especially if you're not a person there regularly archives. Once you do it and you clear it out and you start being on top of your inbox, it's gonna be very easy to manage. So that's archiving and Apple Mail. Setting up rules and Apple Mail. Over the course of the day, you get a ton of e-mails and a lot of them tend to be things like newsletters, not actionable company e-mails, which are emails you do want to read but don't need to look at in an urgent way. So rather than leaving them in your inbox, you can use rules so that they filter to go right into a folder and don't even hit your inbox on the way in something that you can read on your own time. So I'm going to suggest that anything that's a newsletter or something that's not urgent go into the review folder because that's really what it's for. How we would do this as you would hover over an email that you want to create a rule for. Now you can see I have a bunch of these, how to geek newsletters and here, and I don't really need these in my inbox. So what I can do is go to male preferences. Then you'll see rules is already in blue here and I'm going to add a rule. Now you want to name the rules something that is pretty close to the same thing that you're trying to filter. So that way you know exactly what rule that is. And it gives you options. You can select any or all of the following conditions being met. Again, there's a big drop-down list here of the conditions. Same thing with this. And you can add or take away conditions by using the plus and minus sign. And you get the same drop-down menu. That enables you to make this as complex or simple as you want. Same thing with the actions. There's a bunch of options. So I'm gonna make this a pretty simple rule. I want anything from newsletter and how to geek.com to move into a different folder so I don't want it hitting my inbox. So again, I'm going to have moved message. And the important thing is you want to make sure you select the correct folder you want it to go into. So I'm going to select the review folder and then I'm going to say, okay, now see how I didn't select the mailbox. So it told me I couldn't do it. So now I have to select, Review and then say, Okay, and it's going to ask me, do you want to apply your rules to messages and selected mailboxes? I do. Because what that's gonna do is pull out any of the How-To Geek emails that are already sitting in my inbox and put them in the review folder. I'm going to say Apply. You probably saw movement behind the screen here. And what that did is it pulled out all the how to geeky males and put them in this review folder. So there they are. I can read them on my own time. And also anytime a new how to get email comes in, it's gonna go right into that review folder instead of sitting in my inbox. So that's a really great way that you can use rules to help manage your inbox. 14. Happy Stacking!: I build everything you need to be successful into these additional how-to videos and with the handouts that are on the Double Gemini site (www.doublegemini.com), If you need additional help, we've got the Live Stack class that we can offer you. (www.stackmethod.com) And maybe even more importantly, if you want this for your team or organization, we can come in with our higher end stack email management office setup and fundamentally change your organization's culture with respect to email. And remember, the more productive you are, the better things you can do for yourself, your organization, your family and the world at large. My name is Prasanth Nair. I'm the CEO of Double Gemini. I hope you enjoyed these series. Good luck and Happy Stacking!