Job interviews in English: A practical guide for real situations | Susie Shields | Skillshare

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Job interviews in English: A practical guide for real situations

teacher avatar Susie Shields, Language & communication guide

Watch this class and thousands more

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Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Lessons in This Class

    • 1.

      Class introduction

      1:58

    • 2.

      How this class works

      3:36

    • 3.

      Structure your information

      2:56

    • 4.

      Answer in 3 stages

      2:34

    • 5.

      Express your present situation

      4:23

    • 6.

      Express your past experiences

      3:49

    • 7.

      Express your future goals

      4:19

    • 8.

      Research checklist

      3:13

    • 9.

      The company and the position: attractions

      1:52

    • 10.

      Communicate your reasons

      4:20

    • 11.

      Establish a win-win situation

      3:40

    • 12.

      The company and the position: attractions

      1:55

    • 13.

      Communicate your reasons

      5:49

    • 14.

      Order your story

      3:37

    • 15.

      4 stage structure

      2:36

    • 16.

      Illustrate your experience

      5:19

    • 17.

      It’s all under control

      1:51

    • 18.

      Identify and rectify your weakness

      1:14

    • 19.

      Keep your language positive

      3:59

    • 20.

      Choose the right strength

      1:09

    • 21.

      Demonstrate your strength

      1:27

    • 22.

      Promote your abilities

      3:27

    • 23.

      Create a plan of action

      2:04

    • 24.

      Follow the 3 stages

      1:47

    • 25.

      Talk hypothetically

      3:05

    • 26.

      Be human

      1:52

    • 27.

      Outline your lifestyle

      1:19

    • 28.

      Share your interests

      4:19

    • 29.

      Sell yourself

      4:08

    • 30.

      4 points to cover

      2:12

    • 31.

      Promise the advantages you will bring

      7:19

    • 32.

      Keep your calendar open

      1:58

    • 33.

      Be free and flexible

      0:52

    • 34.

      Communicate your circumstances

      3:26

    • 35.

      What to ask (and not ask)

      2:50

    • 36.

      You did it!

      1:00

    • 37.

      What if my interview is online?

      5:51

    • 38.

      What if I can’t answer the question?

      3:26

    • 39.

      How do I make a good first impression?

      4:39

    • 40.

      How do I finish the interview?

      3:53

    • 41.

      What should I do now?

      4:48

    • 42.

      This isn’t the end!

      1:42

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About This Class

Who is this class for?

  • For people preparing for a job interview in English. 
  • For people whose first language is not English. 
  • For people who are interested in strengthening their interview skills. 
  • For people who are interested in improving their English.

“Tell me about yourself”, “Why do you want to work here?” or “Why are you the best candidate?”. These are examples of tough questions to answer in your job interview, and even more so if English isn’t your first language. This course is designed to prepare you for that moment. Here you will be given a step-by-step guide to build your own answers to 11 common interview questions.  The content focuses not only on language, but also provides a structure to follow for each answer, so that you speak with focus and intention during the interview.  

For each question, you see: 

  • How to structure your answer 
  • Interview practice: example 
  • Language analysis: grammar, vocabulary and expressions
  • Your turn: a preparation plan where you will construct your personalised answer 
  • Plus materials to download for extra support  

With the guidance of an experienced instructor, you have the opportunity to be rehearsed and ready for your job interview in English. Sign up now! 

You will learn:

  • How to get your next English job interview under control
  • How to structure your answers to 11 common interview questions 
  • Specialised vocabulary to talk about your qualities, skills and experience  
  • Natural expressions to sound fluent  
  • Particular grammar for speaking in interviews 
  • Techniques to impress the interviewer 
  • How to do both online interviews and face to face interviews 
  • What to do before, during and after the interview

Meet Your Teacher

Teacher Profile Image

Susie Shields

Language & communication guide

Teacher

Hello there! It is my pleasure to work with you. A little about me: originally from Scotland, I have 10 years of experience as an English language instructor in Spain, and 6 years experience as a manager and interviewer during that time. I have a degree from the University of Edinburgh, as well as the Cambridge ESOL Certificate in English Language Teaching to Adults.

I love teaching and exploring new ways of learning. It is my goal to help people develop tools to serve them well in real-life situations. That is why I create interactive content with a practical focus. My view is: less theory, more authentic learning!

See full profile

Level: Intermediate

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Transcripts

1. Class introduction: Job interviews can be hard. And if English isn't your first language, that's extra pressure. But with enough preparation, you can go into your interview feeling really confident. My name is Susie. I am from Scotland, but I live in Spain. I have been teaching English for ten years. And during a lot of this time, I have been a manager myself. So I have interviewed a lot of people over the years. That's why I created this course because I want to share my knowledge of job interviews to help you get the job that you want. Plus, I love teaching English. So I think we're going to have a lot of fun along the way. During this class, you will complete a project. I'll share tools for you to build your own personalized answers to 11 common interview questions. With a focus on using English in a practical, natural sounding way, you will learn interview communication and linguistic skills. So by the end of the class, you will have formulated strong solid answers to use in the real interview. This course is beneficial for anyone from an intermediate to an advanced level of English. Maybe you're feeling a bit nervous at the moment about your job interview, or maybe you're here because you want to consolidate your English a little bit before your interview. Whatever you are feeling, it is my privilege to be assisting you on your learning journey. That's everything for the moment. Let's get to it. 2. How this class works: How does this course work? You'll start first by downloading something called a preparation plan. And here is where step-by-step, you will create a 11 answers that you can give to 11 really common questions to be asked in an interview. During this course, you'll watch videos where you will see English expressions. You will see advice about how to answer the question and structure your answer. You will see lots of examples. And there might even be a quiz along the way. First thing you should definitely do is download your preparation plan. After you have created your 11 answers to common interview questions. There'll be another opportunity to continue preparing for your interview. And that is in the solving the notes section. Here we'll examine typical, common fears that people have before their interview. And we will look at some proactive solutions to that so that you walk into your interview feeling good. Cam composed. During the course. There will be some grammatical references, but I will really try to keep the grammar terminology to a minimum. Some words I do use are things like Gerund. When I say gerund, I mean verb that ends with ING, for example, running, talking, eating. Those are gerunds. Another expression I use is verb. For the purpose of this course. If I say verb, I just mean the pure verb, like walk, talk, eat. I also refer to a nine by nine. I mean a thing or a person, or a place. Okay, that's the grammar part over. Another thing to mention is if I'm speaking too quickly for you, then you have an option to slow down the video. And that can be really helpful if you're taking notes and paying close attention. The last thing I want to say before you get going is that there are some other resources you can download just now that might be useful for you as you go through this course. One of them is a document called skills, qualities, and abilities. Here you can see lots of vocabulary to use when you are talking about your own attributes. Another document you can use is the transcript of all the 11 example answers that you're seeing. I'm sure you are really enthusiastic to get going. So after you have downloaded these resources, then I will see you in the first question. We are going to prepare together for the interview. I'll see you there. 3. Structure your information: Hi there. Let's get started with a question that is normally very common to be asked at the beginning of the interview. And that is, tell me a little about yourself. I think it's easy when you answer this question to break it into three stages. So to talk first about your present situation. Here, you can begin to answer by talking about where you work these days. If you are working, what do you do every day in your job? How long have you worked in this place? Just to give the interviewer a general idea of your professional situation. At the moment seconds, I would continue to answer this question, but changing now to talk about your past. So here it just a very fast summary of some experiences that you have that are relevant to the job you are applying for. Then third, to finish answering this question, you can talk about your future. So your future plans professionally. What are the next steps for your career? Where do you want to go professionally? And how does that relate to why you are sitting here today for this particular job interview? I do have a piece of advice here when you answer this question is to only talk about things that you think is really important for the interviewer to here, it's very easy when you're asked this question to keep talking and talking. But I think is a good idea to follow the structure to keep your answer really focused and only talking about stuff that is really important for the interviewer to know. Now, we're going to see an example of a candidate answering this question. For the purposes of this example, we're going to, we're going to have an example of a candidate interviewing for the position of a tour gate for museum. Let's take a look at how this person answers the question. 4. Answer in 3 stages: As you can see from my CV, I have spent the last three years working as a tour guide on open top buses. And in a typical day, I sell tickets to customers. I lead the target sessions which last about an hour, and I do that in multiple languages. And I assist customers with any questions that they might have. I also used to work as a tour guides in an art gallery while I was studying travel and tourism university. And this was a great experience because I develop skills and public speaking in customer service. And in fact, the whole experience led me to falling in love with a career where I can immerse myself in art and culture every day. So my, my next goal for the future is to grow in the museum sector and particularly in a large established museum like this one. That's why I think I am a perfect match for this position. I'm, I'm really interested in the management of historical exhibitions. I'm keen to learn as much as possible in this position. So yeah, I'm I'm really excited to be here today and I would love to be a part of your team. Now, you've seen an example. The time has come for you to think about what you can say when you're answering this question yourself in your interview, if you haven't already done so, now you can download your preparation plan. And if you look there, if you go to the first question, tell me about yourself. You can see there's a section there called framework. And here there's a couple of questions to gauge you just to get the ball rolling, to get some ideas. You don't need to think exactly word for word, what you want to see in your interview. But tried to think of some general ideas about what you can see for your present, your past, your future. So go for it. Just know when you've done that, when you've written down some ideas, then I will see you in the vocabulary section. 5. Express your present situation: Now that you've seen an example of somebody answering this question, we're going to focus particularly on the expressions that we saw to express your present situation. As you can see from my CV, I have spent the last three years working as a target on open top buses. And in a typical day, I sell tickets to customers. I lead the target sessions which last about an hour, and I do that in multiple languages. And I assist customers with any questions that they might have. One expression we saw was, as you can see from my CV. This is like saying, if you look at my CV, you will see this information. Pay attention to the expression CV because this is a British words. If you are interviewing with an American company, maybe you will hear the expression resume. It's the same thing, resume or CV. Another expression that we saw was, I have spent the last three years working as a tour guide. We can talk about a couple of things with this sentence. First of all, the expression I have spent here, when we use the structure, we're explaining that an action has started, but it's not finished. In this example, it means that the candidate started working as a target three years ago and has continued until now in the same job. So we use the structure I have spent. I have worked. Another important part of this sentence was, as tour guides. Remember here that if you are explaining your job position, you should always use the word as job. So you can say, I work as a target, I work as a waiter if you don't want to talk about the job, but instead you want to talk about the sector. Another option you can say is, I work in the museum sector. I work in a sector. So you work in area a sector of field. It's normal when you're explaining your present situation to talk about routines that you do typical tasks in your job. Here we saw the expression, in a typical day, I assist customers. So just remember when you talk about your routines, we can use this expression in a typical day I and then a routine present simple. So in a typical day, I email clients, I sell tickets, I talk to my team mates. Now that you've seen some different ways to express your present situation, Let's focus now on how to express your past experiences. Let's go. 6. Express your past experiences: I also used to work as a tourist aids in an art gallery while I was studying travel and tourism at university. And this was a great experience because I develop skills and public speaking in customer service. And in fact, the whole experience led me to falling in love with a career where I can immerse myself in art and culture every day. We just saw the example of talking about your past. So let's talk more specifically about the expressions that you can use when you're giving your answer. One of the expressions we saw was, I used to work as tour guides. And this is a really useful expression you can use when you want to explain habits from your past. So when you, when you make a sentence like this, remember, the structure is used to plus verb. So you will say, I used to work, I used to travel, I used to send e-mails. All of these are talking about a habit from your past that now has finished. Another expression we saw was, this was a great experience because blah, blah, blah. And basically here, this is just a nice way to express that you had an experience and to emphasize the positive impacts of that, what you took away from that experience, what you learned from that experience. Let's talk about the expression. I developed skills in customer service. When you want to talk about skills. Remember, you say, you develop skills in a concept. I developed skills in communication, in problem-solving. And here you want to make sure that you're using unknown or a gerund. But if you want to change, you also have another option. You can change the order. And you can say, I developed customer service skills. For example. In this case, there's no end. And instead, we just see the concepts and skills. I developed, communication skills. Then we also saw this experience led me to something else. And basically you're talking about a cause and an effect. So you're explaining, thanks to a particular experience, the sequence of events to Q2, another place professionally. Okay, now that we've seen expressions to talk about your past situation, we'll see the example another time. Focusing on the expressions you can use to talk about your future situation, your future plans. 7. Express your future goals: So my next goal for the future is to grow in the museum sector and particularly in large established museum like this one. That's why I think I am a perfect match for this position. I'm, I'm really interested in the management of historical exhibitions and I'm keen to learn as much as possible in this position. So yeah, I'm I'm really excited to be here today and I would love to be a part of your team. So now let's analyze expressions you can use to talk about your future. You may have noticed we used some expressions here. I would love to him. I'm keen to. And another option is I would like to. And these are essentially really sophisticated ways to say, I want, no problem if you say I want, I want to. But because it is a situation that's maybe a little bit more professional, you might want to use these kind of softer expressions. I would like to. Then another expression we saw was I'm interested in the management of historical exhibitions. Here's something important to note is that when you use the expression interested is followed by n I am interested in. Then you want to use an iron or a gerund. I am interested in management. I am interested in learning everything. The candidate here said, I'm excited to be here today. This is a way that you can express your enthusiasm to be having the interview. If you think excited is not the best word to describe your feelings. Another option is, I'm glad to be here today. And when you say the second option is a little bit more reserved, a little bit more professional. But it's okay. If you say, I'm excited to be here, It's really enthusiastic. Okay, Now it's your turn. So you have already created some ideas that you've written down for the framework section. So you've thought a little bit about what you want to say. No. You go to your preparation plan. You'll see all the expressions that we've seen in the examples. And applying the expressions. These expressions, applying your bullet points, your ideas from the framework section, you're going to combine this information that you have and you're going to create your answer in the complete answer section of your preparation plan. So try to, try to take into account all the, all the information we've been talking about, the structure, also some of these expressions. But don't worry, when you create your answer, remember that your situation is completely unique. It doesn't have to be word for word identical to the examples you've seen. But if you apply the general philosophy of what we've been talking about until now, then, I truly believe you will prepare a great answer to use for your interview. 8. Research checklist: Another very common question to be asked in an interview is, what do you know about the company? So I think a good way to prepare for this is to do lots of research and advance. I recommend finding out as much as you can about the company. But particularly these points. First, what did they do? Here? You want to find out was there was their job. What exactly are the tasks that this company does? Seconds. How did they make money? This is important to know because probably they want you to help them make money. Third, who are their customers? This is something important that you can impress the interviewer with if you know exactly their target clients or find out how old is the company. This can help you just to get a general idea of where the company is and where it's going. Five, find out how big is the company. Again, this can help you orientate yourself when you are preparing for your interview and knowing exactly the scale of your future employers. Six, what are the core values of the company? And by core values, I mean, the kind of vision the company has, the things that are important for the company. Maybe they're really into environment, maybe they're really into education. Could be anything but try to find something that you can use to show the interviewer that you understand their philosophy of the company, the vision of the company. And seventh is a kind of bonus. But try to find something about the company that you really like or you can really engage with so that you can talk about it in the interview. Now, I've given you a huge checklist of saving and points to research about the company. You don't have to say all of these things. When you're asked what you know about the company, I would pick a couple that for you is very interesting. But I still recommend doing the research because this knowledge, this information will help you know exactly who your future employers are. And that can really give you an extra advantage in your interview. Now, we're going to see an example. 9. The company and the position: attractions: From what I understand, your museum is one of the most popular world heritage sites across Europe, allowing people from all over the world to come and see your collection with or with a guided tour. I read on your website that the museum was established 50 years ago. And something in particular I noticed was that you pervade faded tours in 12 different languages. I also saw on your Instagram that you are committed to providing free educational activities for children, which I think is a wonderful initiative to promote culture and heritage. You've seen an example of a candidate answering this question. So now I really strongly recommend that you take a moment to research the company where you have your job interview. So if you go to the preparation plan, if you go to the second question, what do you know about the company? You have here? A space for the framework and some questions to guide you to think about exactly what information you can obtain a vote your potential future employer. So once you've done that, then we'll focus more on vocabulary. But for the moment, I really recommend doing the research. 10. Communicate your reasons: From what I understand, your museum is one of the most popular world heritage sites across Europe, allowing people from all over the world to come and see your collection with or without a guided tour. I read on your website that the museum was established 50 years ago. And something in particular I noticed was that you pervade editors in 12 different languages. I also saw on your Instagram that you are committed to providing free educational activities for children, which I think is a wonderful initiative to promote culture and heritage. Let's analyze a little some of the expressions that you saw in this example. And these are really useful to help you talk about the things that you have discovered and that you know about the company. So one of the first expressions that we saw was from what I understand. And this is just a really sophisticated way to say. I believe, I think that now here, it's a good expression to use when you're answering a question about what you know about the company because you're, you're seeing that it's your personal understanding. So you're kind of covering your back in case you make a mistake or you have the wrong information, you're accepting. This is my impression, but maybe the interviewer has more information about that. Then we saw I read on your website. I saw on your Instagram. So basically here, just remember if you're talking about websites, social media platforms, we use the word on. So I see, or I saw in the past on the platform. On our platform. We also saw the expression. Something in particular I noticed was and you can use this to say that something caught your attention during the research you did. Maybe you noticed another expression, which I think is wonderful initiative. This is a really fancy way to say a good idea. This is particularly useful if you want to comment on the value of the company that you noticed. So it's like a way to see that you really think a project or a plan or a vision they have is wonderful, is fantastic. So you can use that expression in that case. So we've seen English expressions. We've seen lots of things for you to find out and discover a by the company. And hopefully by now you've already done that research. Let's put everything into practice. If you go to your preparation plan, go to the second question. What do you know about the company? Then you'll see the expressions we've already examined. You will also see a space to complete your answer. It's called complete answer. Here you can write your answer about the company where you have your job interview. So it's a good moment now to take some time to do that. After you've done that, I'll see you in the next video. 11. Establish a win-win situation: If you really want to work for this company and you want this job, then it's n, the company's interests. They want you to want them. Because if you are really motivated to work there, then you'll probably be an energetic, enthusiastic, happy employee and you'll do a better job for them. So it's a kind of win-win situation. So try to think about what exactly you do find attractive about this company, about this job. So that you can see with confidence the things you really do want from this position. So I think is easy if you talk in two stages. If you talk first about the company, what is it about the company that is attractive to you? Why would they be great employers? Do you share the same vision or value as them? Have a think about it. Second, I would specifically focused more about the position, about the job. What is it about the job that you really like? Is there may be a new experience that you want to gain? Is there a new skill that you want to learn? Are you ambitious about moving up the career ladder? Will see an example of a candidate answering that question. 12. The company and the position: attractions: First of all, I'm really keen to break into the museum sector. And particularly as I said, in a museum like this one which is really big and really well-established as well. That I believe we share the same vision of how a museum should connect with people. For example, I know that you use this space a lot for tourism purposes, but you also are committed to these educational programs, which I find inspiring. Them. Being open and inclusive with culture is really important to me. And so I would love to be a part of the project, as well as that in my current job, I work independently a lot of the time. So I would really value the experience working in large team. And in addition to that, I am attracted to a job where I can develop new skills. And I would love to learn more about handling artifacts, for example. So to round up, I want to keep growing professionally. And especially in an environment like this one. You've seen an example of a candidate answering this question. So you can think now what you're going to see. If you go to the framework section of your preparation plan, then you can have a brainstorm and write down some ideas, all of the points that you will see. 13. Communicate your reasons: First of all, I'm really keen to break into the museum sector. And particularly as I said, in a museum like this one which is really big and really well-established as well, that I believe we share the same vision of what a museum should connect with people. For example, I know that you use this space a lot for tourism purposes, but you also are committed to these educational programs, which I find inspiring. And being open and inclusive with culture is really important to me. And so I would love to be a part of the project, as well as that in my current job, I work independently a lot of the time. So I would really value the experience working in a large team. And in addition to that, I am attracted to a job where I can develop new skills. And I would love to learn more about handling artifacts, for example. So to round off, I want to keep growing professionally. And especially in an environment like this 11 way that you can communicate your reasons for wanting to work for this company is saying something like, I believe we share the same vision. This is useful to answer this question because it's like saying, I think the same way as you. I agree with what your company does. I find educational activities inspiring. This was another sentence that we saw. When you hear somebody say, I find is actually not meaning find. Like if I my keys, it means I find like I believe I, I feel this is a nice expression. You can use a lot when you're in your interview. Just to give some variation to your vocabulary. We saw being inclusive is important to me. A couple of things we can take from the sentence. If you want to talk about something that is important to you, make sure that you use or a gerund to start this sentence. So being. 14. Order your story: I'm sure that you've faced a lot of challenges. So how do you know which challenge to talk about? Something that can really help you is to look at the job description. Because there you can see what skills or qualities are essential for the position you're applying for. If you choose one of these scales, qualities, then try to think of a time when you faced a challenge where this skill really helped you to deal with the challenge successfully. For example, if somebody is applying to be a tour OR gate and the job description says that communication skills are really important, then that person would choose a time where their communication skills helps them to successfully deal with a challenge or a problem. Something else really important is thinking about how to order your story. A structure here it can really help you to make your story focused and talking about the most important points without going off topic can kinda talking and talking and not really knowing when to finish. So order is important. I am giving you four points to talk about a structure of four points so that when you give your example, this order will help you to do all the things I've just been talking about. First, I would talk about your background, the situation, what was happening, the D that you're explaining, who was there, what was, when was it? In the same way that when you tell a story, you often give kind of this background information. You will do the same thing when you're explaining your experience. Seconds. What was the challenge is really important to be very vocal about that when you're talking to the interviewer, be super clear and say exactly what problem you had, what challenge you had to deal with. Third, talk about what you did. What did you do? You need to be super clear here again, exactly what steps you took to deal with the challenge, what measures you took to solve this problem? Finally, the fourth is, how did it finish? Here? Like any story, you want to have a conclusion. So it's really, it's really nice way to finish your, your answer by concluding. Thanks to your actions, what what was the consequence? Okay. Now that we've spoken about the order of how to structure your question, we will see an example. 15. 4 stage structure: When I was a student and working as a tour guides and art gallery, there was a day when I was working with a manager and I was alone on the floor and suddenly there was a power cut. And as a consequence, we were totally plunged into darkness with all the expensive art objects around all the customers on me alone in the dark. There were several steps I took to overcome this challenge. To begin with, I spoke to the visitors in the gallery to make sure that they were okay and they were safe. Then I called my manager who was in the headquarters to tell her what had happened. And following her instructions, I contacted the electricity provider. And then finally, I went and told the visitors of the gallery to wait in a safe space until the until the electricity came back. On. The whole time, I was keeping in close contact with my manager and informing her with regular updates. After about 15 minutes, the power and electricity finally came back on. And thanks to my actions, the visitors of the gallery, we're safe the whole time. The same with the property of the gallery and my manager was updated about the incident the whole time. As you can see, having a clear structure can help you keep focused when you are sharing your experience. Now, let's think about you and your situation. If you go to the framework section of your preparation plan, you'll have some questions to gauge you. So you can think about the experience that you are going to share and some ideas about the, the points you will talk about when you answer this question. After that, I'll see you in the vocabulary section. 16. Illustrate your experience: When I was a student and working as a tour guide, it's an art gallery. There was a day when I was working with a manager and I was alone on the floor and suddenly there was a power cut. And as a consequence, we were totally plunged into darkness with all the expensive art objects around all the customers on me alone in the dark. There were several steps I took to overcome this challenge. To begin with, I spoke to the visitors in the gallery to make sure that they were okay and they they were safe. Then I called my manager who was in the headquarters to tell her what had happened. And following her instructions, I contacted the electricity provider. And then finally, I went and told the visitors of the gallery to wait in a safe space until the until the electricity came back. On. The whole time, I was keeping in close contact with my manager and informing her with regular updates. After about 15 minutes, the power and electricity finally came back on. And thanks to my actions, the visitors of the gallery, we're safe the whole time. The same with the property of the gallery and my manager was updated about the incident the whole time. To illustrate your experience, we've seen some expressions. One of them was when I was working as a target. Here, this is, the structure is very typical when you are giving background information to a story. So you make sure that you say was or where. And then a gerund when I was working, when I was studying. Then we continue and we give a kind of main principle story. And we say something like there was a day when. But the ok. And here we know we're getting to the main story. Maybe you notice the expression as a consequence. Another option you can say there is as a result. Sometimes I hear people say for that reason, I think is maybe more sophisticated. If you use the expression as a consequence. As a result. Then we saw there were several steps I took to overcome this challenge. And this is a really fancy way to say, this is what I did. These are the actions I took and pay attention to the expression, overcome a challenge. This means deal with the challenge. Solve a problem. It's a good expression, it's, it's good English. You might have noticed some expressions that were used to order the story where it's like to begin with. Then finally. And these are useful words because they show a very clear sequence on the order of events and the help the interviewer understand exactly the timeline of events. Okay? And the expression, thanks to my Actions, is a nice way to draw attention to the fact that do to your actions because of you, there was a successful conclusion. So it's giving credit to you. It's highlighting you as the responsible person for that. A conclusion. Okay? Now that we've seen these expressions, now that you've seen how to order, how to structure your experience, you can make your own complete answer. If you go to the preparation plan, then you'll see your expressions, you'll see your previous notes, and you're going to put everything together and make a really good answer. 17. It’s all under control: This may seem like a difficult question, but the trick here is to show that yes, you have a weakness, but yes, you have it totally under control. So it doesn't stop you from doing your job very well. For example, you can say, Yeah, I'm bad with numbers. Bob, I have technique, I have a system so it never stops me from doing my from doing my job. I haven't totally managed. When you answer this question. Then structure it first by talking about the weakness. So first, identify the weakness. Then you want to do to follow that up. Secondly, by saying how you manage the weakness. So one thing I do recommend is not choosing a skill or a quality that you know is really important for this job. So for example, if you are, if your job description says that it's important to have good teamwork skills, can choose this as the scale you're going to talk about to answer this question, Don't say that you find it really difficult to work in a team. Choose something that is not really important for this job. Let's see an example. 18. Identify and rectify your weakness: I find working with numbers challenging sometimes. But after trying a few different methods, I have found a way to manage it and my work-life. For example, in my job as a bus true gate, I need to calculate how many groups can answer the bus and sit together while taking into account the capacity of the bus. So to control this, I write down all the numbers immediately and I double-check my calculations. So the I know there are no mistakes and the numbers are correct. You've seen an example answer. So now go to the framework section of your preparation plan and have a very fast brainstorm about what you will describe as a weakness in your case. After that, I'll see you when we talk more about the English expressions. 19. Keep your language positive: I found working with numbers challenging sometimes. But after trying a few different methods, I have found a way to manage it and my work life. For example, in my job as a bus tour guides, I need to calculate how many groups can enter the bus and sit together while taking into account the capacity of the bus. So to control this, I write down all the numbers immediately and I double-check my calculations. So the I know there are no mistakes and the numbers are correct. As you've seen from the example, it's possible to talk about your weaknesses. Bought, keep things positive, and the expressions you use and the vocabulary you use here is particularly important to do that. An expression we saw was, I find something challenging. So we say I find, remember is like, I consider for me. Then when we use the word challenging, this is a good choice of words because challenging means that, yes, you, you find something difficult for you. You, you, you're not really easy to do this. But it also shows that you are human. And the idea is that it's a challenge and you can conquer the challenge and you can control it. So it's a very positive word to use here. Challenging. Remember, something is challenging. But if you say, I feel, then you say, I feel challenged. An example. I feel challenged when I walk into a room of 2000 people. But I find public speaking challenging. These are just examples. The word is good, just pay attention to the structure that you use. Then. I have found a way to manage it. This means that when you see I have found a way, is like saying, I have worked hard and now I have the solution. I have found. We also the expression manage in this case is not managed in the sense of being a manager. Manage in this context means control, right? So after looking at the examples, after talking about what you can see, you can prepare exactly how you're going to see it by going to your preparation, planning, and writing your answer in the complete answer section using some of these expressions we've seen, we've been looking at a lot of, a lot of things, has been a lot of information. So I hope you're feeling okay. Remember, you can pause anytime that you need to. You can go back, watch any videos you need to at any moment. This is your course. So go at a rhythm that works for you. Okay? Good luck writing your complete answer for this question. 20. Choose the right strength: Normally the interviewer asks this question to check that you are capable of analyzing your own strengths and your own qualities. File we want to be strategic because it's an interview. So I would definitely choose to talk about scale or a quality that you know, is really important for this job. So when you answer this question, talk first about the, about a skill or quality that you have that you know is really important for this job. Second, give an example of how you actually have this skill, this quality, this strength. Give an example of where you clearly are demonstrating this. 21. Demonstrate your strength: I think I'm really good with people. For example, in my job as a bus tour gate, I can quickly build rapport with the, with the visitors just by being friendly and taking an interest in their lives. And quickly, I have them laughing and I'm feeling comfortable. I'm also good at communication. For example, I, I meet lots of different people in these guided sessions from different countries and different cultures. And I think I'm good at even though there's maybe a language barrier, I can make them, I can read their body language and I adapt myself to what I see in order to communicate my point well. Okay, Have a think now very quickly in the framework section of your preparation plan. And you can make some quick bullet points about for you, what you plan to talk about as your strongest points. 22. Promote your abilities: I think I'm really good with people. For example, in my job is our bus trig 8. I can quickly build rapport with the, with the visitors just by being friendly and taking an interest in their lives. And quickly, I have them laughing and I'm feeling comfortable. I'm also good at communication. For example, I, I meet lots of different people in the, in the guided sessions from different countries and different cultures. And I think I'm good at even though there's maybe a language barrier, I can make them, I can read their body language and I adapt myself to what I see in order to communicate my point. Well. Let's talk about the language you can use to promote your abilities. One sentence we saw in the example was, I am good with people. So when you say good with we uses to talk about good with people or good with specific things. For example, you can say, I am good with children or I am good with Excel. We also saw I am really good at communication. So when we say good at, we normally use it with a skill. So good at a skill, you can say, I am good at problem-solving. I good at organization. Here, makes sure we use good at with a gerund or on then. We also saw I can build rapport by being friendly. So when you explain how you have the ability to do something, we use the expression. I can. Then you follow that up by explaining how you can do it. And then using the word buy. And make sure after you say By, you're going to use a gerund as well. By being friendly, by asking questions. Now that we've talked a little about the structure. And you've seen an example and some expressions. You can apply all this information to make your complete answer. If you go to the preparation plan, you will see there the expressions, your ideas, and a space to create your answer. 23. Create a plan of action: Talking hypothetically is a way for you to demonstrate to the interviewer the way that you solve problems, that you use logic, that you, the way that you think. I think it's a good idea to imagine that as sharing our plan of action with the interviewer. Let's talk about what you can say when you answer this question. Hypothetical questions normally give you a hypothetical challenges. So the first thing you should do when you answer is specify to the interviewer that you understand exactly what the challenge would be. Be very clear that you've received that information and you know exactly the hypothetical task at hand. Second, talk about hypothetically what you would do. So you're going to see step-by-step, the actions you would take to do whatever you would have to do to solve a problem or face a challenge. Third, what would the result be? You want to give a conclusion. So thanks to your actions, what would be the final consequence? One thing is that it will probably be hypothetical question about a common issue at your workplace. So try to think about what that might be. For the moment, we'll take a look at an example. 24. Follow the 3 stages: If visitors said that they felt very L, there would be a risk that they could get worse and maybe collapse and injure themselves or injure another person. Additionally, the way the situation was managed would be a reflection on the museum's treatment with its customers. So I would take this matter very seriously. To handle this situation, I would follow the protocol in place of the museum. If it's anything like my last job, then I would take the customer to a quiet place, give them a glass of water, and call my manager to come and assist the situation. Following these actions, the official protocol would be complied with, the visitor would be in safe hands, and we would be able to continue with the other visitors to go on with the, as you've seen, planning can help you to give an effective and clear answer. What you can do now is go to the framework section of your preparation plan and start to think about what potentially could be your situation when you answer this question. 25. Talk hypothetically: If visitors said that they felt very L, there would be a risk that they could get worse and maybe collapse and injure themselves or injure another person. Additionally, the way the situation was managed would be a reflection on the museum's treatment with its customers. So I would take this matter very seriously. To handle this situation, I would follow the protocol in place of the museum. If it's anything like my last job, then I would take the customer to a quiet please give them a glass of water and Cole, my manager, to come and assess the situation. Following these actions, the official protocol would be complied with, the visitor would be in safe hands, and we would be able to continue with the other visitors to go on with the we've seen examples of how to talk hypothetically. So remember, when we do talk hypothetically, we use the word wood, then we use an action, a verb. So I would call my manager. I would follow protocol. When you talk hypothetically, would I would take this matter very seriously. Here. When we use this expression matter, we're talking about an issue or a problem. So you're expressing to the interviewer that you would consider this situation very, very, very seriously. Another expression, I would follow protocol. This is an expression to show that you are capable and ready to follow the policy and instructions of the company. I know that these are hypothetical questions and you don't know exactly what the interviewer will ask you about in your job interview can be anything. Maybe not anything. Normally it's a question really common to the work environment. You'll be going to. So choose a common issue that happens a lot in this job and try to anticipate what the interviewer might ask you and write your complete answer in the preparation plan. 26. Be human: Interviewers normally ask this question because the just wanted to check that you are a good fit for the company and that you're kind of lifestyle is in the same wavelength, the same kind of philosophy as the company that you're applying for? There's no right or wrong answer you can give to this question. But it is important that you keep your answer kind of, let's say, family friendly. So safe areas to talk about are things like reading, watching movies, sports. Could be cooking, theatre, movies, art, music, gardening. Anything that makes you sound like a kind of healthy, balanced person. Something nice that you can do here when you are explaining your interests on your hobbies is to add a little detail into what you're explaining. So if you are telling the interviewer that you love reading, maybe explain what book you're reading at the moment. Or if you say that you love cooking, then maybe you can say what your speciality dishes. Just something to add a little color to your explanation. And yes, I'm a little bit more human. And consequently, you will be able to connect better with the interviewer. 27. Outline your lifestyle: I'm a big fan of the outdoors. I love hiking and snowboarding and being in nature. I'm also a very sociable person. So at the weekends I usually catch up with friends. We go to restaurants or we kick. Music is also a big passion of mine. In fact, I play the piano, but I also enjoy some quiet time to like reading or watching a movie. Obviously, that was an example. And when you explain your own hobbies and interests, then it will be completely different. It will be all about you. But neither you have seen an example. Take a moment to have a think about what you might see when you're asked this question in your interview. So go to the framework section of your preparation plan and write down some ideas. After that, we'll talk more about the English. 28. Share your interests: I'm a big fan of the outdoors. I love hiking and snowboarding and being in nature. I'm also a very sociable person. So at the weekends I usually catch up with friends. We go to restaurants or a 3k. Music is also a big passion of mine. In fact, I played the piano, but I also enjoy some quiet time to like reading or watching a movie. Let's focus now on how you can share your interests with the interviewer. An expression that was used in the example was, I'm a big fan all. So you can say, I'm a big fan of music. I'm a big fan of skiing with unknown or a gerund. And when you use this expression is just another way to say that you like doing something, that you really like doing something. Another example, I'm sociable person. This is a way to explain your characteristics, your qualities, using the structure, I am adjective person. So you can say, I'm energetic person, I'm an active person. Of course you can say I'm active, I'm energetic, but this is another possibility you can use. We also saw music is a big passion of mine. This is a structure you can use to avoid sending repetitive and saying, I like, I really like again and again, it means the same thing. It means that you really like music in this example. But it's some extra expressions you can use to make your vocabulary sang more interesting when you speak. Another possibility you could say there is changing the order a little bit. And you could say, I am really passionate about music, for example. And if you're gonna use that structure, makes sure that you say, I am passionate about a noun or a gerund. I am passionate about music. I am passionate about playing tennis, for example. We also saw, I usually catch up with friends. This is how we can explain our routines. So we say I usually and then the routine using the present simple. So you can say things like, I usually spend time with my family, I usually cook with France. And another expression was, I also enjoy some quiet time. And this expression is kind of like a reference to relaxing, chilling in your house. Pay attention if you do say the expression, enjoy and you want to talk about another activity or any other activity. We say enjoy plus noun or a gerund. So for example, I enjoy the theatre. I enjoy watching movies. Okay? So give that a go yourself. If you go to your preparation plan, you can write down your own complete answer using some of the expressions we have seen and taking into account all the, all the information we've been discussing. Good luck. 29. Sell yourself: When the interviewer asks you a question like, why are you the best candidate, really is just a moment to kind of SAL yourself and not list everything that you've explained about your qualities and skills. But instead, think of it like an advertisement of all your best qualities. When you are going to answer this question, I think it's useful if you answer in four stages. First, talk about the experience and the skills that are mentioned in the job description. So think of the most important ones that are for the job you're applying for. And then remained the interviewer that you have, these skills and this experience. Maybe you've already talked about it in the interview, so you don't need to explain everything again. But think of it as reminding the interviewer that you have these really fundamental skills and experiences. For example, if the job description says they need somebody with really good organizational skills with lots of experience in customer service. And that was a moment to remind the interviewer about your amazing organizational skills and all the tons of experience you have with customer service. And it's useful here to justify your example, sorry, to justify yourself with examples, to continue with your answer. The second thing you'll explain is, in addition to the skills and experience you have, you also have a very positive attitudes to this job. So your self-motivation, your enthusiasm for this job makes you special. It makes you unique. And explain how and in what way your positive attitude will be brought to the company. The third stage, you can explain and your answer is the benefits that you will bring as an employee for this company. Think about, for example, if you will make them more money or will you make their customers happy? What will be the advantage, the benefit for the company by you working there? And the fourth and final week to finish this answer is to have a conclusion. Here you want to have a kinda of like snappy, exciting. We finish exactly all the information you've been summarizing in this advertisement for yourself. So you want to end your statement, this answer on a really high notes. A suggestion I have here is maybe making a promise of what you are going to bring to this company. It's a nice way to finish your answer on a really positive Motivational note. Now, we're going to see an example of a candidate following these four stages. 30. 4 points to cover: Your job description says that you need someone with good communication and interpersonal skills and the ability to speak in public. I will bring these qualities to the position. As we've already discussed in the interview over the past four years, I have developed these skills extensively through my experience in the target, an art gallery sector. More than that, I am excited to learn about this field of work. That means I will exert myself in the position and I will come to work every day with a smile on my face. I am genuinely passionate about the work that is done here. And I will share my enthusiasm with the visitors of the museum. As a result, the customers will have a meaningful experience and I think they will recommend the tour to their friends and to their family, to rap pop. I am the best candidate because of my experience, my qualities, and my commitment to offering exceptional service to your visitors. I know I will do well in this environment. You've seen an example of a candidate answering this question. So you can think now what you're going to see. If you go to the framework section of your preparation plan, then you can have a brainstorm and write down some ideas, all of the points that you will see when you are explaining why you are the best candidate. So a lot of information. So don't worry if you need to pause, if you need to watch the video another time. No pressure. Take your time and feel really prepared and secure. 31. Promise the advantages you will bring: Your job description says that you need someone with good communication and interpersonal skills and the ability to speak in public. I will bring these qualities to the position. As we've already discussed in the interview over the past four years, I have developed these skills extensively through my experience in the target, an art gallery sector. More than that, I am excited to learn about this field of work. That means I will exert myself in the position and I will come to work every day with a smile on my face. I am genuinely passionate about the work that is done here. And I will share my enthusiasm with the visitors of the museum. As a result, the customers will have a meaningful experience and I think they will recommend the tour to their friends and their family. To wrap up, I am the best candidate because of my experience, my qualities, and my commitment to offering exceptional service to your visitors. I know I will do well in this environment. We saw the expression. Your job description says that you are looking for someone with good interpersonal skills. Let's focus a moment. When we talk about skills, make sure that you use the verb half. So a person has skills. But if you are talking about qualities, characteristics, remember the verb is different. You're gonna say a person is organized, a person is energetic. I am positive. We saw three expressions. They are quite similar. I will bring these qualities to the position. I will share my enthusiasm. I know I will do well in this environment. These expressions you may have noticed are similar because all of them are making a promise. And when we make a promise in English, we use the word well. And the structure is well plus a verb. So I will bring, I will share. Maybe you noticed the expression as we already discussed. And this is an expression that you can use when you want to refer to something that you and the interviewer previously spoke about. But now you don't want to repeat everything another time. You don't want to return to a previous conversation. So it's just drawing the attention to a previous conversation you go already shared with the interviewer. Obviously, only use this expression if you really did already talk about that topic. I have developed these skills through my experience in an area, is a very fancy way to say that thanks to a particular experience, now I have these skills. And remember, when you talk about having experienced N something, for example, experience. In the tour guide sector. You have to say experience an area. And you could also talk about experience in an activity. So with this expression, you will use a noun or a gerund experience, the museum sector experience in talking with customers. Let's think about something else we heard. I'm excited to learn about this field of work. This is another option, you can say two to mean that you really want to, that you are super motivated to do something. I am excited. Also, you should remember when we talk about learn, we say learn about something. So don't forget, you learn about a noun or a gerund. I'm excited to learn about management. I'm excited to learn about driving a car. Here's a good expression. I'm genuinely passionate about. And this is a nice expression that you can use to see that you truly honestly, really, really, really believe in a particular topic, a particular area. You really care about something. A nice expression you can use to really emphasize your, your understanding of this area. At the end of the example, we heard the candidate C. To wrap up. This is another expression for to conclude in conclusion. But it's a little bit more conversational. So it's a nice expression that you can use. Okay, So you've looked at the English expressions. We've seen the four-point structure to answer your question. If you feel ready. Now, I invite you to go to the framework. Sorry, not the framework. I invite you to go to the preparation plan and go to the complete answer section. There you will see the points that you already wrote down in the framework section. You will see expressions that we've been talking about now. And you can prepare your own perfect answer to why you are the best candidate. 32. Keep your calendar open: We're dealing with two questions here. If the interviewer asks you, what is your availability? Really? They're asking you if there are any particular days or times that you can't work or can work. The other question, when can you start is talking more about the period of time that you need to finish working at your old job and start working now within your company. I have a few pieces of advice here from my own personal experience that I think is useful when you're asked this question in an interview. And that is to first of all, be really flexible and open. If you make it difficult to start, it's not the best impression. So you want to keep your calendar open and be as available as possible. Another thing is, I know that if it seems like you are going to get this job and you're excited, you should still maintain your level of professionalism for the previous employer that you have. And if you need to work two weeks before, before you can start in the new company, then you should express that to your future employer. It shows that you are professional and that you respect your employer. And actually it will probably impress your new employer. 33. Be free and flexible: I have fill availability except for Saturday mornings when I do my volunteer work. I need to give two weeks notice to my current employer so I could start on Tuesday, the 26th of March. Maybe now is a good moment to be really organized and write down your own availability and thoughts on this topic. If you go to the framework section of your preparation plan. 34. Communicate your circumstances: I have fill availability except first Saturday mornings when I do my volunteer work. I need to give two weeks notice to my current employer so I could start on Tuesday, the 26th of March. You can communicate your situation with some of these expressions. One of the first ones we saw was, I have full availability. This expression means that you are completely free to work at any time of any day. If that's not your case, no worries. You can say I have full availability except for and then you specify when it's not possible for you to work. For example, like we saw, I have full availability except for Saturday mornings. Let's think about the expression. I am available to work. And then we say a day or a type or both. For example, I'm available to work Monday to Friday all day. Then we also saw I need to give two weeks notice to my current employer. Okay. This expression, two weeks notice is the period of time that you need to inform your boss that you are leaving your job and you're going to start in a new company. So it's typical to have two weeks, but it depends on the position of course. So the expression here is to give weeks times notice to your employer, to give your notice. And pay attention to the expression, my current employer. This is the word we use to talk about whoever your boss is at the moment. Current means right now. At the moment. Then we saw I could start on and then a day or a date. So here you can express exactly when you are free to start. I could start on Tuesday, the 26th of March. For example. Remember, you start on a day or a date. It may seem easy enough to complete this answer, but it's still definitely worth going to your preparation plan and writing a complete answer so that you have everything organized on paper and also in your head. 35. What to ask (and not ask): When the interviewer gives you the opportunity to ask questions to them, then there's a, a couple of things I would definitely ask and avoid asking. Well, the first thing actually is to make sure that you ask something. It's really important that you look interested and engaged. Maybe the interviewer has already explained everything really clearly, but you should definitely plan something to ask. So plan more than one question that you can ask at the end to look really motivated about this position. Then make sure that when you are asking, you, Dawn mentioned things like salary or conditions of the job, especially if it's the first round of the interview. It just gives the impression that you're maybe more interested in the money than the the job. Maybe it's not true, but definitely instead, when you ask your question, asks something about the company, ask something about the job. So you can ask about things like related to training or about the team are about project. The company is working on something related to, to the job you will be doing. Some examples of that are questions like, which type of training do you provide for new members of staff? Do you provide ongoing training? How many employees are there and the team? Are there any opportunities to grow in the future? So these are some examples of the types of questions that you can ask. Of course, it doesn't have to be identical to that. Those are some ideas. What you can do now is if you go to your preparation plan, first, have a quick brainstorm all what kind of things you want to ask about in the framework section. And then you can actually construct the questions you plan to ask in your interview. In the complete answer section. 36. You did it!: And that's it. Wow. You have now completed a live in questions and in your preparation plan, I'm sure it's full of notes and the 11 answers that you can use to prepare and practice for your interview. So, well, congratulations for your hard work. If you still have some energy lift, then I hope you can join me in the next part of the course where we will be talking about some common diets that people have before going to the interview. And we'll talk about how to, how to solve those dates so that when you walk into your interview, you feel a 100 percent confident and prepared. Let's go for it. 37. What if my interview is online?: Obviously, these days, a lot of interviews are online. But don't worry, because it's really similar if it's online and in person. So now I'll explain to you first the things we can see are the same between in-person interviews and online interviews. And later, we'll talk more about what you can do specifically to prepare for your online interview. And we'll also see some expressions. First, let's talk about the similarities between a face-to-face interview in a physical location and an online interview. So the first is that you want to be on time. Obviously, make sure that you are super punctual, maybe even early. And that if you, well, in this case, if your interview is online, make sure you have the time zone correct. Just in case it's an international interview. The second thing is that you want to dress appropriately. So think about the value of the company and make sure that your clothes are matching that kind of philosophy of the company. It doesn't matter if it's in-person or online. You want to look good. Speaking of which, the third thing is the same as its online. Or if it's in person, you want to have good body language. So the same rules apply about sitting up street's, having your hands in a good position, about smiling, making eye contact. All these things are the same. And one last thing you can do is bring a notebook and a pen. This can be useful even if it's online or if it's in a physical place. Because you might want to write down some important points of information that the interviewer tells you. So it's useful to have a pen and paper next to you. Right? Let's focus now. What we can see is more specific to having an online interview. Here are a couple of points you can do to make sure that you are as prepared as possible for your online interview. The first is to check all the technology beforehand. So make sure you experiment with the platform that you'll be having your online interview. And make sure that you feel confident and you, you, you're not going to be stressing about using that technology on the day. A good recommendation to practice with a friend or with a family member beforehand. Second, you also want to make sure that you are in a good physical location for your online Enter, you will. I mean by that is choose a place that is quiet, that has good light, that is without any distractions, and that has a clean background. A third thing you can do if your interviews on lane, and this is maybe an advantage. It is you can actually prepare a kind of cheat sheet. You can prepare some points of information, like some notes that you can have maybe behind your laptop or next to you, that you can quickly look at in case you need to check some information. Do be careful with that though, because you don't want to look like you're reading of a piece of paper and your interview. Then the last thing is to have a backup plan before you start the online interview in case there is a problem with your Internet connection. So for example, in case that happens, have our phone number or an email address that you can contact to say I'm having I'm having problems. If you have that ready beforehand, in case that happens, then you, you know, you have a plan of action about how to fix that problem. And speaking of that, if you do have connection problems, there are some English expressions that you can use to help you in that situation. Now, we're going to see an example. I'm sorry, the connection cut out. Can you repeat the last part, please? There's a bit of background noise. It's quite difficult to hear you. I think there might be a problem with the video. Can you see me? Okay. I can hear you, but I can't see you. I'm sharing my screen now. Can you see it? Sorry. Just give me a moment to fix this, please. 38. What if I can’t answer the question?: A lot of people worry that they get asked a question in the interview and they don't know what to see. A lot of people worry about this. Let's think about some tricks and techniques that you can use in case you find yourself feeling like that in your interview. The first trick you can use is to buy yourself more time to answer the question. Let's see an example of what I mean by that. That's an interesting question. Let me think. Lists. See. The example that you just saw was a technique you can use to spoon the moment that you really have to start answering and speaking. And use that time to make a quick plan in your head or to think a little bit more before responding. However, maybe you do that and you still don't know what you what you want to answer. That's okay. You can always ask the interviewer to repeat or rephrase the question another time. Let's see an example. Could you rephrase the question, please? I want to be sure I answer the right question. Or another technique you can use is for you to actually repeat or rephrase the question back to the interview interviewer. Let's see an example. Just to clarify, you are asking me to explain what I would do in that situation or if I already have experience with that. Maybe after trying all these techniques, you really don't know what you want to say as an answer to this question. Okay? It happens. If that's the case with you, then I recommend being honest. Instead of inventing a kind of spontaneous answer. If it happens to you, just tell them, tell the interviewer honestly that you you're not exactly sure, but you're going to find out the answer. Let's see an example. I can't save for the moment, but I will definitely find out the answer to that. 39. How do I make a good first impression?: We all know that making a good first impression is really important. And especially for your job interview. I would like to share with you some of my own experiences as an interviewer. And basically what you can do to take advantage of little moments that can help you make a really, really fantastic first impression. The first thing is phone calls. Now, this is something that a lot of people forget about. But actually, when you are, when you are called by the company to come in for an interview, or they ask you to write a reply email. Anytime you have this contact, It's the moment to already start giving a really good first impression. I'll give you an example. I've had experiences where I called somebody to, to invite them to an interview. And kind of bad impressions were things like people forgetting the name of the company. They were like Who are you, or they were asking about the salary or the conditions over the phone before the interview. And these just don't give the best first feeling with the interviewer or the person who's recruiting. So what you can do it and what I remember as people giving good first impressions was somebody answering the phone, knowing exactly which company was calling, acting really excited to hear about them, and being totally available to come in for an interview and not making it difficult to find a time where we could actually meet for the interview. So it's a, it's a small detail. But how you respond when you are contacted for the interview is, I would say, really important. And then another thing is when you actually have the interview. If your interview is in a physical location, then it's possible that you meet receptionists. As possible, you meet secretaries, other, other colleagues, other members of the team. And it's important that you are trying to impress them as much as you're in trying to impress the interviewer. You want to be nice to everybody you meet. Because basically people talk and you want to make sure that you have everybody from the company on your side unimpressed and rooting for you to get the job. One other thing is a very, very, very small detail. But when you first go to the interview, a lot of the time, there's kind of warm up, kinda breaking the ice questions where the interviewer might ask you, you know, oh, hey, how are you? Or did you, did you find this office without any problems? These are small details, but the way you answer these questions can also give the interviewer an idea of your kind of energy. You're kind of vague. So if you're asked these questions, you want to make sure that you're answering everything really positive, really happy that you find the place, okay, you're feeling good today. You're smiling and you're energetic. These small questions, these icebreaker questions at the beginning are as important as the real questions. The real questions. Okay, So now that we've talked about these little details, I basically want to give you the conclusion that the first contact you have with the company is so important for giving a first impression. And that can really help you to get the job. 40. How do I finish the interview?: Okay. So you've answered all the questions, the interviews gone really well. It's kind of coming to an end. Let's talk about what you can do and not do to make sure that you maintain the amazing energy that you've been having during the interview. I will tell you two things you shouldn't do, and three things that you should do. Let's talk first about the things you shouldn't do. First, don't undo all the amazing work you've done by relaxing to early, remember, it's still an interview even if it's the end of the interview. So keep up your professional standards. Keep smiling, keep everything cam composed. And then when you have left the interview and you're around the corner, then you can be like an relaxed. The second is, don't forget to shake everybody's hand. If your interview is in parson, don't forget to make eye contact with everybody. If you have more than one interviewer, it's important to treat everybody equally as you leave. So be polite, happy, friendly, professional with every single person equally as you leave the interview. Let's talk about three things that you should do at the end of the interview. First, if you haven't already had the explanation, it's a good moment to ask a question like, what are the next steps of the recruitment process? Or another question like, when can I expect to hear an answer from you? These questions kind of reinforce your enthusiasm to start working with this company. Which brings me to point to you can thank the interviewer for their time and reinforce your enthusiasm to start working with them. You can say a sentence like, thank you so much for your time. This seems like a great opportunity and I really hope to hear from you soon. Send an email to the interviewer just to thank them once again for having the interview with you and reinforcing your motivation and your interests in this job. Just a nice way to make the interviewer remember you and make you seem extra enthusiastic for this job. So after considering these do's and don'ts for finishing the interview, I think that if you follow these points, you will leave the interviewer with a very lasting impression. They will remember you. And this can be really helpful when they make the decision who to choose for the job. 41. What should I do now?: So you already know if you're taking this course, that preparation is really important. So let's think now what you should or can do. Know between this movement and going to your interview. Extra things you can do to be super prepared and ready for the interview. I have a checklist of five things, five actions you can take before it, before you go to your interview. First, research, the company. We already talked about this when we spoke about the, what do you know about the company question? But it is really important. So find out as much as you can about your potential employer. Search, everything on the Internet, go on their website, check out their social media. Any information you can have is going to be really helpful for you. The second action you can take is to know the job description, study the job description. Everything that you can about the job that you are applying for. If you want to catch the attention of the interviewer, you need to know exactly what they are looking for. A third thing that you can do is plan your arrival. So if your interview is in a physical location, plan, how you're going to arrive, plan your journey there, calculate the time. Maybe even practice traveling there so that you are not going to be stressed on the day about traveling there. And that you will definitely arrive on time. If your interview is online, like we've already talked about, make sure your technology is ready to go so that you're not going to start your online interview late due to any technological problems. The fourth is to decide what clothes you're going to wear to the interviewer and advance. You don't want to be five minutes before you're leaving the house and realizing that your favorite lucky interviews shirts is dirty, plan everything in advance, and remember to keep it appropriate for the company you're applying for. The fifth, maybe it's even one of the most important points. Practice. You have been preparing a lot. You've been working really hard. Now. You have 11 complete answers to a live and really calming questions in an interview. Find a way to practice that works for you. Everybody is different. Some people like to practice in front of a mirror. Other people like to record themselves speaking. Some people don't want to see their faces at all and they'll just say it out loud. Or maybe even practice with a friend. Whatever works for you, you should practice. It's true that when you have the interview, remember, is never going to be identical to how you have created your answers in this course. Of course, it's not going to be exactly the same, but it's useful to practice. So you have a really clear idea in your head of the structure of how you will answer your questions. And some really good expressions for your vocabulary when you are in the interview. So I encourage you to practice as much as you can. The most important thing is that you feel calm and confident and composed when you walk into your interview. And preparing and practicing will really help you do that. So now you have five actions to help you get ready. 42. This isn’t the end!: Congratulations, you have finished the course. I would like to say, thank you so much for joining me during this course. I've had a lot of fun. I hope that you have to, and I hope that you have found the experience useful. If you have found that useful, please, I would really appreciate a review or a comment about the course. Also, if you have any doubts or questions you still have, please feel free to ask me a question in the comments section as well. So that's everything for the moment. Remember to keep practicing and immersing yourself in English. It doesn't have to stop with this course. You can always do something to keep yourself engaged with English. You can read an English, watch TV in English, listen to music in English. Anything that works for you personally. Okay. I will let you go, get ready for your interview. Really good luck. I think you will do a really good job because you are really prepared enough. So best of luck.