Transcripts
1. Introduction: Hi, I'm Mark. In this class, I'll teach you everything
you need to know to become a successful
freelancer on Fiverr. Over the past couple of years, I've worked with over
3 thousand clients and generated over $200
thousand in revenue, and that was all part time. Fiverr is a huge freelance
marketplace and it works much in the same way that eBay and Amazon sell products, but fiber cells services. In this class, you will learn
everything from setting up your account and profile
to listing your first gig, optimizing for SEO
right through to growing and scaling your
freelance business on Fiverr. Whether you're looking to start
a profitable side hustle. Oh, you want to leave
the rat race for good and become a
full-time freelancer. Than Fiverr is the right site and this is the right class. Ready to get started. Let's go.
2. How Does Fiverr Work?: So what exactly is Fiverr
and how does it work? Well, phi that is a
freelancer platform, but it's also a marketplace. So unlike sites like
Upwork or freelancer, which are mainly
freelance or platforms, where freelancers approach
clients for work, basically touting
their services. Father works more like a traditional product
marketplace like eBay or Amazon. If we take a look at
the homepage here, we can see that there's
various services listed. Most of these are geared
towards my preferences, but we can go into the
categories of the top pair. We've got various things
like graphic design, digital marketing,
writing and translation, video and animation,
music and audio, programming and tech,
business, lifestyle. And then you've got trending
categories here as well. We can also search like
any other marketplace. So say we are looking
for script writing. We can see that the
drop-down box gives us some auto suggestions. But if we go with the first one, it will come up with
all of the services offered on Fiverr
for script writing. The great thing about Fiverr is that there's so
many categories and niches and everyone has some
type of skill or talent. It doesn't need to
be developed talent, they can be a basic skill
that you're bound to find some type of service that you can offer
here on Fiverr, for example, if you have a pre-existing
scale lock for me, I have a background in
video and audio editing. You can offer those
services here on Fiverr, you'll find a category or a niche that will
fit with your skill. Even if you don't have any
advanced or developed skills, you can offer basic services. There's everything from
proofreading, data entry. You can check websites. There's all types of
things that anyone can do. Ultimately, the key
to success on Fiverr, as in any entrepreneurial
endeavor, is delivering a great service. And you can do that in any
niche and at any skill level. If you don't know
where to start, you can start by just browsing
the categories on Fiverr. Let's take a look.
So say you have some graphic or
design experience. You can take a look down
here and you can do all sorts of design
and graphic work. We have broad categories
such as website design, logo design, right down to
very niche work like NFT art. If we go over to
digital marketing, the same thing applies here. We could work in general
marketing strategy, but we can niche
right down to text message marketing,
podcast marketing. Another great category
to get started in is in the writing
and translation. If you have some basic language
and literature skills, you can offer your services
to write blog posts, website content, or you can proofread and edit
other people's work. When I first started on Fiverr, I was traveling quite a lot, so I couldn't do that
much video editing. So one of the gigs I offered was scriptwriting because I
could do that on the go. I could even do it on my phone. So there's lots of
different options for all types of niches. So let's take a look
at some of the gigs. I want to say gigs. That's five as term for product. And that product is a service. This service here, I will
do videos, script writing, YouTube channel
starting from $10. You can see that each Gig has a, an image and a title. But you can also
have a video you can see with the little video
icon in the corner there. And generally, video thumbnails do have a higher
conversion rate. So that's something
to keep in mind, but we'll talk about that
later on in the class. If we click on this gig here, it will take us to
the actual gig page. And on here we have a
lot more information. At the top we can see
again the title above that we can see
the category that we're searching in underneath. We've got the seller's name, the seller level, more
about that later. Their feedback rating and how many orders they have in the queue underneath
the main image, we have what's usually
called the portfolio. And often in, especially
in graphic design work, video work, things like that. You can have examples
of previous work here. They can be left by
your customers or you can upload examples
when you set up the gig page underneath we have the description of the gig
and on the right-hand side we have different
package options and their associated prices. And then we can
press continue to check out on the next page. This is essentially an upsell. They offer extras that you can add onto the gig so you can have extra fast two-day delivery for twenty-five dollars more. They've also got an
additional revision here. You can add all sorts
of extras which I'll be showing you later
on some of my gigs. So they are the very basics
of the father platform. As a buyer, when you go
through the checkout system, you'll submit your
requirements to the seller and then
they'll start work. And you can check up on the
orders in the orders tab. We can see here that I've got a an order here for
a book formatting. This was for an
e-book that I was putting on to Amazon and I hired a father freelancer to format the book for
that specific platform. Now, on the order page here, you can see the
history of the order. You can see I've
placed the order. I submitted the requirements. You can view the
requirements there. I've selected the book cover
and the Word document. And then the order was started. I received a message
from the seller side and thanks for your order. And then the order
was delivered with the attached formatted e-book. So that's the basics
of what father is and how it works
as a platform, mainly from the
buyer's point of view. In the next video, I'll
be showing you how it works for us as sellers.
3. The Seller Dashboard: So once you've signed up
as a seller on Fiverr, you can go into your
selling dashboard, will be going into all of the individual elements
of this later on, I know it looks a
little bit complex if you've not seen it before. But just to give you
a quick overview, on the left-hand side here, we've got our basic stats and
these are what we need to maintain to keep our seller
level more about that later. Underneath it tells us
our earnings this month. Then underneath we've got a
quick summary of our inbox. And then in the main
window here we've got our active orders and we can toggle through
active orders, ones that are in progress, ones that are in revision, ones have been
delivered, the waiting approval and
incomplete projects, which are usually
when buyers haven't yet submitted their
requirements. Just like with sites
like eBay and Amazon, one of the keys to
success is exposure, and that means
getting your listing in front of potential buyers. And that can be difficult on
fire that because there are so many service providers
on the platform, filed lot uses an algorithm that determines
which gigs should be displayed on the results when a search is put
into the search bar, That's based on a number
of different factors, including keywords, general SEO and
descriptions and titles, seller feedback,
celebrating all of these things we'll
cover in more detail later in the class. The main thing to
remember is that no matter how good our services, if we're not being seen
by the right people, we're not going to
make any sales. We need to make sales and
deliver a great service, will then get feedback. The feedback will then encourage other buyers to buy the gig. And that will also be picked
up by five as algorithm. And that will boost
us in the listings.
4. Seller Levels: Like I previously mentioned, Father uses an
algorithm to place gigs in a certain order
on the search results. One of the factors in
determining where the placement will be can be the seller level, although the seller level
doesn't in itself have a massive effect on the
placement of your gig listings. It can be a determining factor in whether a customer
buys your service. Essentially the cellular level lets the customer know about your experience as
a Fiverr seller and about the quality
of your service. And it also acts
in a similar way as gaming XP as a seller. As you progress through
the seller levels, you get more perks. Okay, so let's take a look
at the seller levels. So the new sellers, the overview says, this is
where everything starts. When you create a gig on Fiverr, you're automatically
ranked as a new seller. We encourage you to
deliver your best work and serve it to move
up to the next level. And that is good advice. What you'll get as a new seller, you can create up to
seven active gigs at two extra services per gig, $5.10 dollars, twenty
dollars for each extra. Create custom offers
up to $20 thousand each and you can withdraw
your earnings after 14 days. To reach level one
seller status, you need to have
been an active style for at least 60 days, complete at least ten orders. That's over all time, and $400 or more maintain a
4.7 star rating over 60 days. Delivery, 90% response
rate score over 60 days scored a 90 per cent order
completion rate over 60 days, achieve a 90% on-time
delivery score over 60 days and receive no
warnings over 30 days. And the perks that
you receive for that, that you can create up
to ten active gigs. So instead of only having seven
like you do on the basic, you now can create
the ten active gigs. You can add up to
four extras per gig. Whereas with the new seller, you can only create two. You can create custom offers
up to $20 thousand each, which is the same
as the new seller. And again, you can withdraw
your earnings after 14 days. To reach level to status, you need to have been
an active seller for at least 120 days, complete at least 50
orders over all time, and $2 thousand or more maintain a 4.7 star rating over 60 days. And then all of
the other criteria are the same as the
previous level. And what you'll get
as a level to seller, you can double your active gigs because that goes up
to 20 active gigs. You can add five extras, so you've got an
additional extra there. Another added benefit
is you can get priority customer support
for top rated seller. It says as an overview, the top rated seller is the highest status you
can achieve on Fiverr. And there's a recognition for all your hard work or editorial
team manually reviews your performance for the
previous 60 days and award you this level when you meet
the following requirements, you have to have been
an active seller for at least 180 days, complete at least 100
orders of all time, and $20 thousand or more, then the rest of the criteria is the same as the other levels. Then what you get as
a top rated seller, you can create up
to 30 active gigs. And that's the difference
from going from a level to seller to a top rated seller. That's the main bonus. You can create 30 active gigs. If we head back
onto the dashboard, we can see here on the top-left next to my
profile picture, it says level to seller. And I've been a level two
seller for a number of years, I actually qualify as
a top rated seller, but it's a manual process. And sometimes it takes quite a while for
them to boost you up. If we go into analytics, it says here, maintain these standards to remain
a level to seller. And these factors are the
same for all seller levels. It's just that the actual
targets are slightly different. So my inbox response rate needs to be at least 90 per cent, which means you need to
reply to at least 90% of all inquiries underneath we've
got the order completion. And again, this needs
to be at least 90%. That means you need to complete 90% of all of your orders. There's always gonna be times when you need to
cancel an order. Sometimes things
just don't work out. Sometimes people place orders by mistake and then
want to cancel it. So it's very difficult
to achieve 100%. But as long as you can stay
over the 90%, you're fine. I seem to maintain ninety-five percent
order completion rate most of the time. Next, we've got
on-time delivery. It goes without saying
that you want to be delivering your
services on time. But there's gonna be times
when it's just not possible. There might be
communication issues that put things behind. Maybe you're waiting for some
additional information from the buyers and that can
make the order late. Now you can ask for extensions
on the delivery date, but sometimes the customer
might not get back to you in time and that makes
the delivery late. Sometimes it can't be helped. So again, it's difficult to maintain a one-hundred percent. That's why they say it
needs to be over 90%. And again, I seem
to maintain around a ninety-five percent
at the minute, it's quite good, 98 per cent underneath we've
got the rating. So we need to have
an average rating of 4.7 stars and above. And that's over the
course of 60 days. It's not the end of the
world if you drop below that because the
average consumed be brought back up if you get enough five-star reviews to counter act to a
negative review. But when you're starting out, it's a little bit more difficult because if you've only got, say, ten reviews, if two of those
are below three stars, that will knock your
overall rating below the 4.7 mark on the
right-hand side here, we can say, achieve
these goals to be nominated for a
top rated seller. And again, these will be the
same factors on any level, but the targets will change. So this one it says, I need to complete at least
a 180 days as a seller. Well, it's been years, so that's a 100 per cent
orders need to have received and completed at
least 100 orders sales, it says you need to earn at least $20 thousand
from completed orders. I'm now at over 200 thousand. So obviously that's 100%. Next is days without warnings. This is in relation to the
Fiverr terms and conditions. And I highly recommend that
you read all of the terms and conditions as thoroughly as you can and take in as
much as you can. Because there are simple
mistakes that a lot of us, including myself have made
and receive warnings for, such as giving your email
out in a message on Fiverr. Five is terms and conditions
states that you have to keep all communication within
the five-year system. Now on the lower
level was a lot of these targets are lower. So don't be looking at
these figures thinking, I'll never achieve that
because I'm just starting out. You've got to start
somewhere and you will slowly progress
through the levels. It's worth mentioning
there is another way to skip the queue and
become a pro seller. Pro sellers are a
separate category. They're not within the
main seller levels, and they offer
professional freelancers or teams that proved
that they have vast experience and
have worked with high-end clients and
things of that nature. If that's something you
think you might qualify for, you can go ahead and apply to
become a Fiverr pro seller.
5. Profile Page: The next thing we need to do is create an excellent
profile page. This is gonna be great
to give customers an idea of who you
are and what you do. So if we head over
to my profile here, I'll walk you through
all of the elements. On the top left here you can see it tells us our online status. And then under that, we've got our profile picture. And this is one of the
most important elements of the profile page. This is going to
be the first thing that your clients see. I highly recommend that
you use a photograph of yourself because it builds
trust with the client. It puts a face to the
name and it builds that rapport that you need
for ongoing relationships. Underneath that we've
got our username. Now this can be anything, it can be your name, it can be your company name, or it can be more descriptive of the type of services
that you offer. Next, we've got our tagline and this is great
for the customers to get a snapshot of
exactly what it is that you're offering
here on Fiverr. At the moment, I'm offering quite a broad range of services, but they all fall under
the media banner. So I've just put on my tagline,
premium media production. Underneath that we've
got our reviews. And then next, we can preview our profile from a
customer's perspective. If I open that in a new
tab, we'll take a look. It's pretty much the same as the layout we can see
from the seller side. It's just laid out a little
bit more spacious leak back on the homepage here underneath the Fiverr
profile preview. There's a preview of Phi, the business product profile. Now, this is pretty much the
same as the normal profile. It's just laid out
in a little bit more of a corporate way. This is specifically for
Fiverr business customers. Underneath that, we've got
some information about us as a seller way away from how
long we've been a member, our average response time. This can have an
effect on whether customers engage
with you or not. They might look for other
sellers that respond faster if they need work done quickly or they just need
a quick response. Next, we have the last delivery. And again, customers can
say how often you're delivering work and how active
you are on the platform. Underneath that, we can
set our availability. So if we go into
away on vacation, we can set the dates when we go away and when we'll be back and we can give
the reason they're, like I say, going on vacation
or you might be overbooked, or you can give
another explanation. Underneath that, we've got
a showcase of our clients. And as you work on
five or more and more, eventually you'll work with more prestigious companies or
companies that you want to highlight as good examples of the types of customers
that you work for. And you can add those
in this section here. Next, we've got the
Profile portfolio. This is a new feature. It's just like the
portfolios on the gig pages, which I'll show you
in a little while. But this is specifically for the profile page so that you can highlight some of your work. I've not filled mine
out yet because it is a new feature and I'm just waiting for permission
from some of my clients to post their work. In this section, we've
then got an ad for the Fiverr Learn
program where they have courses for you
to learn new skills. And then we've got, which is probably the
most important section on the profile page
apart from the picture. And that is the description. This description should include information about
you as a person, your experience, and
ideally your work ethic. My description, it
says, Hi everyone. I'm Mark from screen promos. I'm a video producer
and editor from the UK. I've been working
professionally in the video and media industries
for over 20 years. I work in a commercial
video studio with a team of highly trained and experienced
actors and presenters. Now that is a pretty
good description of the services that I'm
offering at the moment on Fiverr that might
change in the future and I can change the
description to match. Next, we've got our languages, and that's the language
that you speak. Underneath that,
we've got tests. Now there are some tests
that you can take on Fiverr that totally optional, but they can be a
handy tool to give customers an idea of the
skills that you have. For example, one of the tests that clients do often look for, especially in
English-speaking countries, is a skill level in
English language. And if you've taken
the Fiverr test, your skill level will
appear in this section. Underneath that, we've
got our linked accounts. These are basically our social media accounts that we can link. Then we've got our skills tags. You can add these yourself manually just type in the
skills that you have. And it will automatically
be populated with any skills tests that you've
taken through Fiverr. Next, we've got our
education and certification. And you can fill in as much
information as you like. I've just added in some of the higher qualifications
that I have. And again, it just
gives clients and idea of your skill level
and experience. Back at the top of the page
on the right-hand side, we can see our active
gigs and our paused gigs. You might want to pause some of your gigs at certain points. Maybe you're overbooked
or you want to concentrate on other gigs. Like for me, I worked with various different
actors and presenters. And sometimes they are away on vacation or they're
working on other jobs. So I can just pause
those and then reactivate them
when they're back. The main thing for the
profile page is to have an accurate
representation of you as a person and the services
that you're providing. Give as much information
as possible. Maybe take a few of those
five tests and make sure you check your grammar and spelling in the tagline and
the description, because good grammar
and spelling will give a good first impression
to the clients.
6. Create A Gig: When you first start on Fiverr, you'll be able to
create seven gigs. Now they can all be
in the same niche, but they need to be
separate services. For example, as I'm
a video editor, I can offer different types
of video editing gigs. One might be for
corporate promos, which include stock footage, text overlays,
voiceovers, et cetera. Another one might be
music video editing, where bands can send in their footage and I'll
edit it together. They are different gigs, but they are in the same niche. As you progress up through
the seller levels, you'll be allowed to
create more gigs. Level two that I'm at now, I can have 20 gigs
active on Fiverr. Okay, so now it's time to
create your first gig. You know what the services
that you want to offer, it's time to create a gig
page for that service. So if we want to head over
to gigs on the top menu, and then on the right-hand side, we can say create a new gig. The first thing that
we need to fill out is the gig title. And this is one of the most
important aspects of any gig. The title will be
the first thing that your potential clients see. But more importantly, It's where your
keywords need to be, because that is the information
that is searched by five or search engine when customers are looking
for a specific gig, all gig titles on five
are stocked with AI. Well, so you don't
need to type that in. It's already there on the screen and it
gives you an example. I will do something
I'm really good at, as in, I will offer a
particular service. For this example,
let's say that we are offering logo design. Before we write the title, we need to do a
bit of research so that we make sure
our SEO is good. I'll search engine optimisation. We need to find
the right keywords so that we can make sure that all gig is listed in the
results of searches.
7. Gig Title & Keywords: So let's go back to the buyer page and we'll
type in logo design. Well, we know that logo design as a category all of its own. But this drop-down here
will give us an example of some niches within logo design. The top resorts, our
logo design, minimalist, logo design, gamer,
logo design, luxury, mascot, logo design,
professional logo design, modern logo design,
t-shirt, logo design. So we need to
determine what type of logo we are offering. We might be offering a
generic logo design service, but that's not
really going to help us in the search rankings. Really. We want to niche it down to
a specific type of logo, whether that's a business logo, corporate logo, or something
like this, a gamer logo. Let's click on the
Logo Design gamer. And as you can see, we've got various results for gamer logos, summer for gamers,
for things like YouTube, Twitch, e-sports teams. Well, those are fair game apps and you can see they don't look like the logos you
see in the App Store. And for each of these, you can see that
the title reflects exactly what it is they're
offering. This one here. I will design e-sport logo for gaming e-sport team,
YouTube, Twitch. They've got all of
their keywords there for what this type of
logo will be used for. The next one is
slightly different. As it says, I will draw professional game
title logo design. This is specifically
aimed at apps. The next one is focusing
on a mascot design. I will design gaming mascot logo for Twitch e-sport
team, YouTube. So although they're
using the same type of keywords as the first one. This one is unique
because it says mascot. As we scroll down,
we can see there's quite a lot of competition
in this niche. But that doesn't mean that we
shouldn't enter this niche. Because if we're offering
a great service, we will naturally
rise to the top. There's always a ready
market for the best. So let's say that we're
going to concentrate on e-sports mascot logos. So let's go back to
our seller account. Go back into the gigs, go back to the Create a new gig, and now we have a title
and some keywords. We want e-sports mascot logo. So I will design and e-sports mascot
logo straightaway. It's coming up with some
suggested categories. And this can also give
you some keyword ideas. I like this cartoon word here because that's the
type of thing that somebody might search for and it will make us stand
out even further. So we can put in cartoon. I will design an e-sports
cartoon mascot, logo. That sounds great. It's just about the
right length as well, but don't
want it too long. But another great keyword
there is illustration. See if we can work
that into the title. I would design an
e-sports cartoon, mascot illustration logo. So our title that
is quite unique, but it does incorporate a
number of different niches. Next, we've got our category. We've got suggested
categories here. And logo design is what we want. So we can just click on
that suggested category. Next, we've got
the gig metadata. So this is just a little
bit more info about the type of logo that we're
going to be providing. So we need to decide
which of these best describes what
we're offering. Now as we've put
cartoon in the title, it's probably best
to stick with that. The logo type. We're going to do it as a
mascot on the file format. Or we can choose any of these, let's just say PSD. Although I do know from experience that in
graphic design, things like PSD, which
is Photoshop file, is something that you can
offer in the gig extras. So you could offer
as a standard gig, you'll send it them as a JPEG. But if they want the source
file so they can edit it, you can offer the original
Photoshop file as a gig extra. Next we've got our search tags, and these are very important, just like the title as
these effects the SEO is a great place to reinforce the keywords that
we've already used. So our main keywords are logo. And we can see a
drop-down appears and we can actually choose
a specific tag. Or we can just press
Enter and it will enter the tag that
we've written. We want mascot,
cartoon, and e-sports. Negative keywords are
great for filtering out customers that are not gonna
be suited to your services. You always want to be advertising
to the right audience, not the wrong audience. Because if you're selling
a service that is not suitable for the
customers needs, it's going to end up
in negative feedback. For example, in the past, I've done video editing
for music videos. It clearly states and
the description that bands or artists should
send me their footage, then I'll edit it into a video. But sometimes people
have ordered the gig expecting an animation
video like a cartoon. I'm not sure why, but they
must have typed in animated. And for some reason,
my gig came up and they've ordered it without reading the
description properly. Now if I put animated in
the negative keywords, my gig won't appear
in the results. And then at the bottom here, this is mainly for design. It's just a declaration
that you're not going to infringe any third
party copyrights. So we'll click that and
we'll save and continue.
8. Pricing: The next thing is called
scope and pricing, and this is where we lay out
what packages were offering. Now packages can be
all different things. The basic could be a black
and white line drawn logo. The standard could be
a colorized 2D logo, and the premium could
be 3D, for example. But let's take a
look and see what other sellers are offering
in their packages. So this one here is from
a top rated seller. He's got over 1
thousand feedback. Let's take a look and see what the type of things
he's offering. So the basic package
is what this person calls a basic design
idea package. This includes one concept, a logo, transparency
of vector file, a Principal file,
and a source file. The standard is what they are calling an improved
design package. And this includes a high
res file and the premium is described as killer
design package. The difference is,
I can see here between standard and premium. The premium is delivered in only four days and there's
unlimited revisions. Everything else stays the same. This one is similar to
what I was saying about the number of
characters or mascots. And this is for one
mascot character, no text, no shading, and it's a PNG file. The standard is one
character in text, one gradation of colors, the source files included. And it's got commercial use. And the premium is a premium quality character
source files included. I think that would
be a fully shaded, even though it doesn't say that. So back to our packages. I think we'll go
for what I said. We'll say it's a line drawn
logo for the first one, the standard will be a colorized 2D logo and
the premium will be a 3D. So we'll put in line drawn
logo with the title. Then we'll put in cooler logo. And then for the premium will
put three-day Cola logo, the description, a line drawn black and white mascot logo. The standard will be a
cooler room mascot logo. And the last one will be a
3D Color drawn mascot logo. Delivery time, let's just say
seven days on all of them. It might take you less time
to do a line drawn one, so maybe you could
reduce the days, but now let's, let's
leave it at seven days. Revisions. How many revisions
do you want to include when you're
starting out? It's important to include a
number of free revisions. That way you can make sure
the customer is happy and they'll also be happy
because there's no hidden fees, hidden price increases
for the revisions. So as this is our first gig, I think we'll put an
unlimited revisions. We want to make sure that the
customers are happy because these first few gigs are
gonna be the most important. This is when we want to really make an impression and we want the customer to leavers
really positive feedback. Number of concepts
included is one, logo transparency will
say We offer that on all packages and a vector
file on all packages, source files not included, let's just say source
code files with the premium and then
we're onto prices. Setting the right
price for your gigs when you first start
out is very important. Personally, I'm a big believer in starting low and
working your way up. I think one of the
keys to my success on Fiverr from going from 0 to 200 thousand plus dollars was the fact that I
started low to begin with. In fact, the way that I did it, they would call it
a loss leader in the business world
because I was offering such low prices that are couldn't sustain it for
a very long period. I was offering full music
video editing for $15. A music video might take me
five hours to do six hours. So I was only on a
couple of dollars per hour, which
was unsustainable. But then rapidly over the
course of a couple of months, I've completed so many projects that I had lots of feedback and I've met all of the criteria to progress up to
level one seller. And that was a game
changer because then I could offer other
services and then I steadily increase
the price as well as the services and the
extras that I offered. Now, most of my packages
around the $100 mark, when you start
increasing your prices, the workload might
decrease a little, but it means that
you can concentrate on a fewer number of clients and give an even better
service. For our pricing. Let's start the basic at $5.10
dollars for the standard, and let's say 15
for the premium. Next, we've got our extras. And these are very important, especially when you're offering services at very low prices. For example, when I was
doing the music videos, I do the edit for $15. But if you wanted titles, put it on the video text titles, that was $5 extra. Well, that increased
my revenue by 25 per cent and most people took the
option with the logo. We can offer extra
fast delivery. So we can say, let's
deliver in one day, oh, packages for an
extra, let's say $5. Well, that instantly doubles our money on the basic package, additional revisions or
offering unlimited revisions, so we don't need that
additional logo. Maybe they need multiple logos. You can offer that as an
extra logo transparency. What we've offered that
a standard in the gig. But on second thoughts, we should really add
that as a gig extra, Let's say $5 additional day. Now, we don't need
any additional days. You can add extra
days on the delivery if the added extra is going
to take you more time, for example, it could be
you'd add an extra mascot. Well, that's going to take more time than doing one mascot. So you might want to add an
extra day or two on there. You can see all of the various
extras that you can add. You can also add your
own custom extras. There's also now a
subscription option which I've started to actually get some customers through, and that gives them a
discounted rate if they order a certain number of gigs over a certain
period of time. That's great for business
customers and it's great for you to
get ongoing work. So let's save and continue.
9. Gig Description: Now we need to offer a
description of the gig. Again, very important for SEO, very important for
your customers to see exactly what they're
going to get. Now the features
that we've mentioned in the pricing packages, we need to mention those in here too so they know exactly
what they're going to get. Its best to drill
it into people, what the different
packages involve, so they don't order the basic
and expect the premium. Again, we can look
for inspiration on other people's listings, but never copy another
person's description. So let's go into this gig and have a look at
their description. So like I said, they
have listed exactly what's included in the
different packages. And that's one of the main
things for the description. So we'll add something
similar in our package. Let's take a look
at another one. So in this one again, they've listed what's
included in each package. They've also added a note, say all art work is
created from scratch. They've also included
a note about copyright and commercial
use at the bottom there. So let's create
something similar. I like to introduce
myself on all of my gigs. I'd put Hi. I'm Mark, a professional
logo designer. I will create a mascot logo
for your e-sports team. All packages include
unlimited revisions, because mentioning the
unlimited revisions early on is an added bonus for
the customers and they're not gonna get
that everywhere else. In fact, I think we
should probably make that bold and that's poor and are provided with full
commercial use license. So that's nice and short. It states exactly
what we're offering, what's unique about
what we're offering, and also what's
included as a standard. Next, we want to list
what's in our packages. So we've put the basic
package is going to be a line drawn black and white. Let's put one mask. I'll actually just
to make that clear, this into a bullet list
and copy that template. That's going to be one
mascot fully shaded. I'll need to put today
on all of these as well. And that's gonna be cooler. And then we're going
to have the premium, which is basically the same, but it's 3D and we're
including source file. It's good. Old packages are
original works and full commercial rights are transferred to the
buyer upon completion. If you have any questions, please get in touch and I look forward to
working with you. Sure. We check the spelling and the grandma. That
all looks good. We've still got quite
a few characters left. We're only about
halfway through. So we want to put some more information in here if we can, and we want to use keywords. So one thing I've noticed is
we've put the basic package, but we've not put the
description of the package. So we're going to
put a line drawn. And we're gonna put that
keyword in their mascot. Maybe even e-sports. And then we'll do something
similar on the second one. It's going to be cooler. E-sports mascot. And then this one will put 3D, call it E sports mascots. So e-sports mascot are
two most important words. We also want the logo in
there is the generic keyword. But it's an important one thing that is exactly what we
are offering a logo. So we can add extra keywords
into the description here, but it needs to be natural. It needs to be delivered in a way that you would
naturally say it. There's no point repeating the same keywords
over and over again, because that will be
flagged up by Fiverr and we can be penalized for
that in the search results. So let's have a read through. Hi, I'm Mark or professional
will put mascot, logo design up there and I
guess three keywords in there. We've also got, I will create a mascot logo for
your e-sports team. So we've got e-sports in there. We've got all of the
keywords in there. That's enough for
that one there. We don't want to over egg
it because we've also got keywords in our
package descriptions. We can put logo
on the end there. At the bottom here we
can put all packages. We can add N logo. There are all original works and for commercial rights are transferred to the
buyer upon completion. That's all good. Now we've only used
631 of the characters. So that's only about half of
what you can fill this with. So what I would usually
do here is go and look at other people's
descriptions. Take inspiration from those, but never copy another
person description. Just have a look
and see the types of things that
they're including. And then come back here and fill this out with some
more information. So next we've got
milestone workflows. And this is for big projects
that have multiple parts. So instead of working on some huge project for a long
time and getting to the end, submitting it to the buyer. And the buyer turning
around and saying, This is nothing
like what I wanted, It's gone completely off track. You can deliver it in
milestones so that you can communicate as you go and you
can get approval as you go. So you know, you go in
the right direction and you're both
on the same page. But it also says, make
sure your gig is in an eligible category and that your basic gig is
priced at $100 or more. So maybe that's
something to look at further down the line.
10. Frequently Asked Questions: Next, we have frequently
asked questions. This is a great section. It's great in three
different ways. Firstly, it saves time
for the customers because they can see answers
to commonly asked questions. Secondly, it saves you
time because you're not receiving the same questions over and over again in messages. And thirdly, it's good for SEO. You can get some more
keywords in this section. So let's have a look at this. Let's put in what would be
a common question in logos? Well, whenever I've done
design or any type of media, a commonly asked
question is always our commercial rights included. Now we've already answered
that in the description, know from experience
that people will gloss over the description sometimes and we'll ask this question. But you've got a
chance, a second chance with the Frequently
Asked Questions. You might catch the buyer's eye and they might see the answer to this question and it will save you answering another message. So our commercial
rights included. Now, as you become more experienced on Fiverr
and you've completed more jobs and you've answered more potential customers and you're getting more inquiries, you will know the types
of questions that you'll be asked again and again. And then you can go back, edit your gig and put
the question in here. But again, make sure to add in some keywords where you
can, where it's natural. I'm here, we've got our
commercial rights included. We could put our
commercial rights included with the logo logo, keyword in their answer. Yes. Full commercial
rights are included for all e-sports mascot logos. Then we can add another
question if we want to. So let's say, can you offer
discount for multiple orders? And then we can also add in
for multiple logo orders. Again, we've got the keyword, maybe a mascot, logo orders. Then we can put yes, we can offer discount with
our subscription service, which is available
on the border page. Or you can contact me for a custom offer based on the types of logos and
quantities you require. So again, we've got
a few more keywords in there and click Add. Now we can press
Save and Continue.
11. Gig Requirements: Next, we have the
requirements section. These are the instructions
that you want from the buyer so that you can
get started on the work. And we want to be as
specific as possible here, we need as much information
as we can get from the buyer so that we can
satisfy those requirements. I know from experience from
ordering logos myself, that they often ask for examples
of logos that you like. So you can attach jpegs of other people's logos or the types of illustrations
that you like that also asked for
the company name or the company tagline
that you want included with a mascot drawing, they might ask for your
favorite type of animal. You might give them a selection of different animals
to choose from. So on the requirements
page we can add questions to get the
information that we need from the clients. As an example, when
I make music videos, one of the essential pieces
of information that I need is I need the audio file or the song file from the band or artist in order to be able to make the music video for it. So the first question
I would ask would be, please send your
audio file here. And maybe in brackets, I'd put MP3 WAV. And at the bottom
here we can select the type of form
that it will be. Well, I need an
attachment and there is an option for that at the
bottom here, attachment. And then in the top
right here you can see it's got a Required box. And you can make these
requirement forms either mandatory with the tech saying
it's required or optional. If it's mandatory, if
you've got the tick, the customer has to fill out this section before
they can move on. So once we've asked
the question there, we can click Add and then we
can add another question. I've got an example
for a multiple choice would be something
like what I do for my corporate promos that have an actor where the customer can select the actors clothing. So you can go to the
multiple choice. And I could put in
the description, please select a
clothing, oxygen. And then you can put
something like business suit, formal shirt, maybe T-Shirt,
something like that. I'd leave it as requirements. I know exactly what the actor needs to be wearing
in the video shoot. And then you can click
Add and that one's done. You can also put
optional requirements in there so you can
untick the Required box. And that could be for
any other details. So you could just put please send any other
requirements here. You can tailor the questions specifically for the gig
that you're offering. The more information
you can get, the better satisfied
the customer will be.
12. Showcase: Next we're on to the
showcase for the gig. And this is where
you're going to add in your images and videos. I've just placed a random
image in here for now so that we can proceed
through to the next page. But it allows for
up to three images. So this is almost like
a mini portfolio. And really should,
we should be showing our logo images here. Then we've got a video. Like I say, you can add an introduction video just
introducing the service, which will also act as
a bit of a portfolio. And then at the
bottom here we've got documents and you can
add up to two documents. This is useful for
additional information. For example, on my
spokesperson videos, I often have a PDF file with background options on there
for people to choose from. You can select a
thumbnail for your video, and that'll be the
image that is seen by the customer before they
click play on the video. So that's gonna be
the first impression that the customer
gets of your gig. And father has a great guide
on their website where you can download some
thumbnail template. The template is coming
in a PowerPoint file and there's a great number of different templates
in this package to sue all different
types of gigs. And it's a really
great place to start. Some of them feature text images and a place holder for where
you can put your own image. There's all sorts of
different genres, different types of services. Some of them just
feature text and then an MA is just
showing what the type of services that
you're offering like this one here is for
a voice-over artist. So it's got a picture of a
microphone in the background. There's also a place
holder for your image, but you can remove those, add things in, customize
it any way you like. So this is a really
great place to start with your thumbnails. But of course, you
can create your own from scratch or you could even employ somebody on Fiverr to create a
thumbnail for you. So once we've added
an image or a video, we can go save and next, and then we're onto
the publishing page. As soon as we click Publish gig, the gig will become
live and will receive a link to that gig, although it will be under review and it will go properly
live on the marketplace, usually within about 24 hours.
13. Gig Promotion: We've got our first
gig live on Fiverr. What do we do next? Well, we can check
through the listing, make sure there's no mistakes, and then edit it if
it needs any editing. And then we can
create additional gigs if that's what
we want to do. We can also promote the gig, even though fiverr has its own
marketplace and customers, There's no harm in
promoting your gig. To pull in extra
customers from outside. And things. A lot of Facebook
groups are great for that. If you're offering something
like logo design or for the example that we used,
e-sports mascot logos, it's a good idea to
join groups on Facebook or Reddit or any other
social media platform that specialized in your field
or the field that you're marketing groups about e-sports would be the perfect
place to start. A lot of those teams are
going to need mascot logos, and that's exactly
what you're offering. And you're offering it at a discounted rate because
you're just starting out. Also let your friends, family, or previous clients know
that you're in business as a freelancer on Fiverr and send them the link to your gigs. You could also set
up a YouTube channel around the topic that you're gigs are focused on and kind of build
up a community. It's also a great
place to advertise your gigs directly
because you can put direct links in your
YouTube video descriptions once you've been on Father for awhile and you're
doing a good job, you might be recognized
by phi of r as a candidate to have
your gigs promoted. And then which case
if you opt into that, you'll be given an
extra tab on the top of your dashboard that
says promoted gigs. And if you head into that, on the different types
of gigs that you have, you can promote them with
paid Click advertising. You can turn the
promotions on and off with this tab here. And then the next tab
is the cost per click. And you can set that
up whatever you like. They'll show you a
read Asterix if you are paying less than
your competitors. So what you can do is
you can go into that. You can see what your
competitors are paying. And for you to stay competitive, it suggests that you
boost your cost-per-click up to at least match
theirs or go above. There's the option
to promote with no cap and then that will automatically increase your cap if your competitors increase. But I personally prefer
to do it manually. And you can see we've got
we've got similar analytics to the ones that we've already
got on our gig dashboard. But then also you can see
the orders that you've received through the promotions. So you have to work out
whether the cost per click is worth it for the amount of orders
that you've received. Next to that, we can
see the hard numbers of how much we've spent in promotion compared
to the earnings. So you have to weigh up whether
that is worth it for you. And you can adjust
this over time. Like if we look down
at this one here, I've spent $28 in ads, but I've had 0 earnings
from those ads. So it's probably not worth
me promoting this gig, but I'm going to keep
my arm that over the next month or two and
see if that increases. And it's just gonna be a
case of trial and error with these things until you work out what works and what doesn't.
14. Fulfilling Orders: So let's head back
onto my dashboard and I'll show you
what to do when you receive an order on
the dashboard here, if we go down to the
bottom of my order list, I've just noticed I'm
running a little behind on my messages now
by doing this video. But yeah, down at
the bottom here, these are the active orders and we can see
that the status is in progress and this is
the most recent order to the bottom of the queue. It was received
about two hours ago. It was on a seven day listing. And then to see what
the actual order is, we can go to View. At the top, we've got
three menu items. Activity has got most of the details all in
one sort of timeline. Or we can skip to the details
of the order which tells us which which gig they've
ordered the order number. We can also see the buyer's
name and we can also see the history of the buyer to see if they've ordered
from as before. So if we click on that, this customer is a repeat
customer with many, many orders, we can see the
date that it was ordered, but that's not really
the most important part. The most important part
is the requirements, which is in the third tab here. So this is for a music video. I've asked the person to
send an MP3 or wife file. They're included here. I've also included
the the album cover, which gives me an idea of the, the tone of the music video. I've also attached the lyrics and the title of a song and
some additional details. If we go back to activity, we can see on the right
hand side at the top, that's the time we've
got left to deliver. This is very important. You always want to deliver
on time if possible, and ideally earlier
than expected. So you've received your order, you've got all the
information you need. If this was for our
logo design example, we'd have instructions on
what type of logo they want, maybe what type of animal
character they want. And then down the bottom
of the activity page here, there's a quick
response box so you can get in contact
with the customer. It's always a good idea to let them know that
you've received the order and that you have
everything that you need. Or if you have any
questions you can ask them straight away
in the order box. And it's nice to keep
all of the questions about the order on the order page because
the order page is separate from the messenger. There's also the option
with the quick response and message box here to
offer additional extras. At the bottom here we've
got a drop-down box, and I can offer extras
like opening credits, lyrics on the screen
has added extras. So if you are chatting to the customer and they
mentioned that they want that you can add that folder as an offer in the
quick response box. So once you've
completed the work, you want to go over
to the deliver button and upload your work, select your file that
will upload and you want to leave a note
with the delivery, thanking them for
their order or just let them know what's
included with the delivery. I've set up some quick responses which I use all the time. And I have different
quick responses for the different gigs. So if a drop-down menu
on the quick response, you can see I've got
various ones here. Once for video production, homes for two music videos. There's some other
quick responses, general ones like Hi, how can I help these answers
will save you so much time when you start
receiving lots of questions. So if this was a promo video, my main response would be
a video production video. I would click on that and it
says, hi, here's your video. If I can be of any further
assistance, just let me know. Many thanks. One additional tip I would do here is I always
like to offer them an added extra for free with the delivery of
bonus, if you would. So I always offer
to share their work on social media if that's
a benefit to them. I always put something like P S, If you would like me
to promote your video, just send me a link and I
will share on social media. That's a free extra for them, but it's probably
of great value to them because it's
free promotion. And then when you're
ready, press deliver, and then the customer will receive the delivery
and they have three days to approve the
delivery or asked for revision. If they don't approve
it within three days, it will be auto approved and the job will be completed
and then you'll get paid. I'm not I think
it's about 14 days, maybe 30 days after
the job is complete. Once the job's complete, if we go over to the
oldest tab here, we can go to delivered. And we can see that
these are some of the recent deliveries that I've made that haven't haven't
been accepted yet. So if we go into the
completed menu here, we can see that the status of all of these is green completed. Next to that, we've
got our star rating. Now when you're
first starting out, the star ratings and
feedback are very important for your placement
in the search results. So there's no harm in
asking for feedback. You can put this in
your delivery text. You can say something like, I hope that you're
happy with the service. If I can be of any
further assistance, please do let me know and feedback is also
greatly appreciated. That way you're not putting
any pressure on the clients, but there is a soft
call to action. There.
15. Dealing With Customers: Next we need to talk about
dealing with customers. The number one rule
is you should always be polite when dealing
with customers. There will be
difficult customers. There may even be
offensive customers, but you should always be
professional in your response. If you have any
major problems with a client or a potential client, then you can always report inappropriate behavior or
you can block users as well. Always try to reply
in a timely manner. Ideally, you want to be
replying in under three hours. At the moment, I think my response rate is
averaging four hours. That's because I was on vacation for a few days last week, are still taking messages, but I was a bit delayed
immune responses. So I've dropped over
the three hour mark, which I think I probably
won't be penalized for. I might see a slight decrease in the number of orders
are received this week. We'll say about that. So
it's very important for me now to answer questions
as quickly as possible, no matter how good
your services, there's always going
to be customers that are not satisfied. It may be because they were
expecting something else. It could be for a number
of different reasons. Some people might
just be difficult. There's also the occasional
person that might try to be, well not scamming but trying to pull the wool over your eyes. I've had it before where people have pushed for a
cancellation and then I found out that
they've used the work on their website
without my permission. But overall, I would say do your best to complete the
work as best you can. Offer revisions. If they're still not
happy with that, then offer them a cancellations or they can receive a refund. The worst thing you can do
when you're first starting out is to refuse cancellations. Because that's just going to
lead to negative feedback. If a customer is stuck with work that they're
not happy with, they're going to let
you know about it and that's going to
affect your rankings. So sometimes you might have
to take a hit in the pocket. You might have spent hours, maybe even days on work, and you have to weigh out
whether it's worth receiving a negative feedback or it's worth offering the cancellation. So they're not stuck with
work, but they don't want, you're not getting
negative feedback and you can just move on
to the next job.
16. Messages & Notifications: Okay, Let's talk about
messaging and notifications. I've spoken a lot about replying to messages
in a timely manner. But it's very
important to keep on top of the notifications to, because they are
both rated by phi. And you can see the results in the response rate on the
top-left corner here, you can see we've got
the inbox response rate, but we've also got the
order response rate. You can see messages on the
orders in the notifications. If you go up to the top into
messages, you click on that. You can see we've got
two tabs at the top. We've got notifications,
and we've got inbox. Now, you get notifications
not only of messages, but also when you've
received feedback. Like can see here, I've got notification of a
five-star review. You will also get
notifications of any disputes. You'll get notifications
directly from Fiverr about new services. And you get a variety of different notifications altogether in this
Notifications tab. So you need to keep
on top of that. Now you will receive quite
a lot of notifications. And the main thing is some of them you don't
have to even click on to read like this
notification here. Get the most bang for your
business this season with our holiday hope that's a
notification from Fiverr. We can click on it if we want
more information or if we want to mark it as read on
the right-hand side here, there's a little envelope icon. If you click that, that
will be marked as read and you'll see the notification
number go down. If you go into the inbox, the best thing to do is
go down to the bottom and click See All in inbox. And that way you'll get a full screen version of the messenger. And the top of the messenger, you can filter
different messages. You can go to. All the conversations are on red or a variety of
different options there. I'm like I've said, but it's
worth mentioning again, always answer the messages
as fast as you can, ideally within three hours, but always within 12 hours. If you have a message
that's over 12 hours, you'll get enlightened
notification next to the message, and that will negatively affect
you in fibers algorithm, if we click onto a
message here and we want to answer
somebody's message, you can set up
quick responses for all types of message types to save you some time
if you're getting similar types of
messages regularly, the first thing you can
do is answer those in the Frequently Asked
Questions on the gig page. But you can also set
up quick responses. If you click on the lightening
tab at the bottom here, then at the bottom
of the pop-up it says create a new
quick response. And then there'll be
all listed above. So you can use those for
all different types of messages and that will save you a lot of time in the long run. Another great tip for
answering messages efficiently is to
use the Fiverr app. The Fiverr app is
excellent and has almost all the features that
the desktop version has. Messaging I find
is even easier on the app because most phones have an autocomplete function. And if you've answered messages
in a similar way before, you should have the
option to auto-fill. And I found that to
be a game changer.
17. Custom Offers: When answering potential
customers on the messenger, you may find that the
customer requires something different to what you
offer in a standard gig, or it might be different to
the packages that you offer. And in that case, you can
give them a custom offer. To give a custom
offer in the message, there is a Create button
at the bottom here. And we should click that. You can click on the gig
which they've inquired about. Then you can set up
the offer either as a single payment
or as milestones. So if we click on
single payment, you can then either select
a package from one of your preexisting packages and then add on any
extras that they, they've discussed
in the message. Or we can describe the new
offer in the box here. And then just like in
the main gig offer, we can put the options in there. How many revisions are included? The delivery time and
the custom price. Custom offers a great
for the clients because they can tailor
your packages to their needs and they're
great for us as sellers as an additional way
to offer our services. It's also worth mentioning
in your gig descriptions that you can set up custom
offers for tailored packages.
18. Scale and Grow: So how do you scale
your business? Well, to scale your
business, first of all, you need to follow all
of the steps that I've outlined so far in this class. Make sure that you're
on top of your SEO and update your gig pages regularly, or at least scan over
them to make sure that the information
is still relevant. The more work that you do on Fiverr and the more
experience you get, the more you can apply that into optimizing your listings, you can build systems and templates for yourself
to speed things up. For example, if you
are a logo designer, there may be some basics
that you can apply to templates as a starting
point so that you can, for example, open Photoshop and have all of the
tools and all of the graphics that you need for certain types of gigs
already laid out. So that will save you
time in the long run. Another thing that you
can do is outsource. As you grow, you may
find yourself like I did with too much work for the amount of
hours in the day. And at this point, you
can look at outsourcing. You can look at all of the
tasks involved in fulfilling your gigs and you can
outsource some of those tasks. For example, when
I do music videos, one of the gig extras is having lyrics displayed on the screen. Now that takes me
additional time, and I don't particularly
like doing it. So I often outsource
the lyrics to another seller who specializes
in animated lyrics. This saves me a little
bit of time and also I make money
on the arbitrage.
19. Seller Plus: As you progress through
the seller rating ranks and you get more experience, you may be offered
the opportunity to join the seller plus program. Now this is a paid program, it's a monthly subscription, but you get added benefits
on the Fiverr platform. If you come over to the top after you've signed
up to the seller plus onto the program page, you can see the first thing
that the top pair is you're given a personal
success manager. Now this this is a
Fiverr expert or guru, and you can schedule meetings, you can send the messages,
any questions you have. And I found this really useful. Sometimes when contacting customer support
is not the right thing because it's a question about developing
your own business. These are the guys to speak to, but they can also help you with general inquiries that which you usually would contact
customer service is about. But the other great
thing about this is the added analytics and insights which can help you to scale and
grow your business. You can easily see which
gigs are working well, which gigs are falling behind? Which gigs are getting
more impressions? Which gigs are getting the
most click-through rates. And then you can organize your strategy based
on this information. Let me give you an example. If I go into analytics, I've got more options
than a standard seller. I've got a great overview here. You can see here total sales, $204 thousand orders
completed, average sales. We can see the individual
sales per month per day. We can see analytics on the
amount of gigs purchased in a time period and the custom offers sent
out in a time period. We can see the average
selling price. And really you want
to be seen in this steadily increased over time. So at the minute it's $78.94. Custom offers are at 5920. If we go back up to the top, we can have a look at
the repeat business, but can select are
different types of gigs. And we can see how we are comparing to other sellers
in those categories. So if I look at Lyric
and music videos, says I am 97 out of a 100, is just the score
rating they use. It says outstanding. You earned the repeat
business badge. Maintain a 95 score
or higher to keep it. So when customers
go onto my gig, it shows this cup icon shows that I have a large
number of repeat buyers. If we go into gig performance, this is where we get down
to the nitty-gritty, and these are the statistics that you can use
to your advantage. So for example, on my
lyric music videos, you can see that I have
a click-through rate of 3.1 which says, it's impressive. I'm outperforming 88% of
sellers in this subcategory. And now I'm doing something
right with this gig. The conversion rate as well
as hi, I'm outperforming 86%. You can see the click-through rate versus the conversion rate. So if you have a good
click-through rate, that means people are seeing your gig, they're
clicking on it. You've got a high
click-through rate, but the conversion rate is low, then there's something
wrong with your gig page. You're not selling
it to the customer, some things putting them off
and they're coming away. Also, if you've got
good impressions, if we go back to the
performance here, if we have a look
at impressions, if you've got low
Impression rate, it means that your title, image and keywords are
not up to scratch. You're not appearing
in the searches. If you've got really
high impressions, but a fairly low
click-through rate, that means that you're
appearing in the results. You key wording is good, your title is good, but maybe your image is lacking. There's something that is not
pulling the customers in. A lot of the analytics that
are in the cellar plus program are accessible
by all users. If you go into the gigs tab, you can see the impressions, the clicks, the orders,
and the cancellations. And that's laid out in a
really easy table format. You just have a little
bit more insight. This cell plus program, another great feature of
the seller plus program is the ability to offer
coupons to your customers. You can create a
coupon and offer a discount rates from
five per cent up to 30%. And I find that if we
scroll through last month, I find that maybe 10% of the people that I send out to
actually take up the offer. So it's an additional income that you may not have received.
20. Fiverr's Choice: So once you've been on
Fiverr for a while and you've been delivering
excellent service, it might come to the attention of Fiverr that you're doing a great job and they might make your service a father's choice. So let's have a look at one
of these categories here. Let's just go graphic design.
Let's go logo design. And then if we
look through here, we should see we've
got top rated. Tell us, we've got
some level to sellers, we've got some new sellers. But just here, we can
see Fiverr's Choice. And it says here Fiverr's
Choice recommend services that people loved for superb
work and delivery. A number of different
services that I offer have been Fiverr's Choice. And when that does happen, I definitely see an
increase in sales. So how do you become
fathers choice? You need to deliver
an excellent service. It's as simple as that. If the customers are getting great feedback and
if they're giving great feedback to Fiverr because there is a separate
feedback system. The only father can see that
we don't see as sellers. If all that is top-notch, then you could be nominated
as a father's choice.
21. Payments : Once your order is
totally completed, the order has gone through. The customer has
accepted the order. You can wait for your
payment to clear on Fiverr. So if we go onto
the earnings tab, we can see all of the
earnings by date. And we can see when
they will clear. Now, as I'm a
seller plus member, I have the ability to
have early payouts and that's a little tablets to
some of the clearing amounts. But generally, it will just
show you what's clearing and what's cleared and whatever
payments have cleared, they will go into
your total available for withdrawal up at
the top right there. Then you can withdraw
either to a PayPal account, directly to your bank accounts, or you can use the
fiber revenue card. I use PayPal purely for the fact that all of my payments
come in in dollars. I'm in the UK, but
I've chosen dollars as my default currency simply for the fact that most of my
customers are either from the US or international
customers. I don't get that
many customers from the UK and internationally, the dollar is more of a
generic currency to use. Most, most people know
the value of a dollar. So by using PayPal, I've found that's the best
way to withdraw my funds. If I withdraw directly
to a bank account, the exchange rate is
not quite as good, but you can experiment and try different
ways or withdrawing your cash if you're in
the same situation as me and you having
to do conversions. For example, when I
click on withdrawal to PayPal account farther, we'll actually offered
to do the conversion themselves so that you can
withdraw in your own currency. Personally, I found that paper towels conversion rate is slightly better than fibers. So I'll withdraw in dollars
and then convert in PayPal before I withdraw it
to my own UK bank account. The payment is usually
very, very quick. It's almost instant For me. It may vary depending on
what payment method you are. You've got as a preference.
22. Get Started: So we've been through everything
that you need to know to get started and to grow
your freelance business. On Fiverr, you've learned
how to set up a gig, how to find keywords, how to optimize your listings, how to deal with orders, how to deal with customers, how to optimize your workflow, and how to grow
your business using the analytics that
are built into Fiverr as well as promotion. The only thing left
to do now is to create your own gig listing. If you would like
feedback from myself, I will look over your
listing for you. Please post your gig listing in the project
section below, and I will get back
to you with feedback. Thank you for taking this class. And if you have any questions, please get in touch and I'll do my best to answer them for you. Best of luck with your
phyla freelancer career. And I hope to see you again
on another course soon.
Marc Hamill, CEO of The Success Bureau
