Complete Job Interviewing Skills with Real Life Examples

1. Introduction: Hello everyone and welcome to complete job interview skills with real life examples. This is the course I have designed for people who are very close of getting a job. They have all the right resources, they have all the right experiences that they need. However, they are just not getting passed through the interview. So that's why I have this put this entire course together for those people. My name is Enron. Absolutely. I have over 20 years of IT experience and in management experience as well. I have 200 plus students worldwide at this time. And I had earned my Bachelor's Degree from Peru College City University of New York, and my MBA from New York Institute of Technology. So let's go over the course and see what exactly we covering in this course. I have broken down this entire course into ten sections. Section one will cover how you should sell your skill, support your resume, interview format, what to bring to the interview and practice, practice and practice. In section two, we'll cover the basic and common interview questions. Questions like, tell me about yourself. Tell me about yourself is the question that everybody would love to answer. And I have covered in this course. Why do you want this Shaw? Why are you leaving your job? Should you, why should we hire you? Where do you see yourself in five years, your strengths, your weaknesses, and your accomplishment. In section three will cover most important interview tips like score success. In the first five minutes, talk about numbers, storytelling, smile, be precise. The job requirement, understanding of it, knows the name, Do not make up the as I understand the question and assess yourself throughout the interview. In section four, we'll go over the behavioral question. Questions like for example, what is your greatest failure? Telling me time and you had to work with difficult people and so on. In section five, we'll cover situational questions. Questions like, what would you do if you work is criticise, How would you handle a dissatisfied customer? These are the few examples of the questions that you are going to cover in section five. In section six, we'll get into technical questions like, what was the last projects you'll lead and what was its outcome. So anything that you are working, whether you account or you are in IT or in finance, everything you do. You, at some point you have led a project and they wanted to know how you handle that project. How do you keep up with innovative innovation, with your fit in your field? And questions related to that section, several core compensation related questions like what are your salary expectations? Bonus related questions. Section eight, it's your turn, meaning you ask questions. What kind of questions you need to ask? Do you need to leave on the high note saying goodbye? Section nine will cover after the interview follow up, update your skills and resume, learn from your mistakes. And in section ten, which is the last we'll cover do's and don'ts. What are you supposed to say and do during the interview and what you should avoid? So are you ready to take this journey with me? 2. Sell your Skills: Hello everyone. Going to the interview. It's like selling your skills. Think of it this way. You walk into a car dealership and the car salesman will try everything to sell you the car. That person will tell you how much horsepower the core has, the leather seats, the interior, the speed, how fast it goes, how fast it stops, all the safety features, right? All the things that the things that entice you to buy the car, you have to sell your skills in the exact same way. So before you start selling your skills, you need to know what exactly the skills that you have to sell. You don't want to sell something that the person is not looking for, right? So maybe if you are going for a job for HR job, right? And they are looking for someone who could interview people and you are trying to sell something else, then are going to buy it. So sell something that they are looking for. So how do you know what to sell? Well, there are a few resources you can find out. One resource is that you go through the job description. You probably have the job description way ahead of your job interview time. Go through the job description line by line and find out exactly what they are looking for. Then I want you to talk to the headhunter or recruiter, or even the hiring manager, HR person, and get more information about the job. What are the things that the hiring manager is looking for? What are the lives, what are the dislikes about the job? Also do some company research, maybe find out some of the information about the people that who actually worked for that company before or maybe for that specific department, put down your list of things that you're gonna be selling for. And then when the interview comes, it become like a car salesman. I want you to sell your expertise one by one and make sure every time they go through the interview, you have the opportunity this way or the other way to add the skills that they're looking for so you could sell it. So remember, this is very important. Before you go for an interview, you have to think to yourself as a car salesman that you have to sell your skills as like a core. And I'm sure if you had that thinking in your mind, there won't be any problem when you go through your job interview. Good luck. 3. Support your Resume: Support your resume. Now before you go for an interview, I really want you to sit down, have your resume in front of you and go through every single thing that you have written in your resume. I want you to understand every line, so go line by line and read it out loud if you have to, and make sure that everything that you have written is something that you do understand. You do remember that or its not just something you just copy paste from some other resume and you just put it in there. Now, I could tell you that 70 to 80% of the hiring manager, they are going to ask you questions from your resume. So is your resume is is something that will tell them everything about you. It's your it's your profile is your description before you even meet them. Your resume is something that gets shortlisted and they'll say, Oh, you know what, this guy or this gal looks very impressive. I would like to set up an interview with the Persian. They go through your resume and then they start asking you questions from the resume. So you are the author, you are the person who actually have written their resume. So please my advice to you before you go for any job interview, you need to know everything that you have written in your resume. So that is something that I would say support your resume. This piece of paper. You need to know what you have written without if they ask you anything from the resume and you wouldn't be able to support, its gonna look so bad and most likely not going to get that job. They'll find out right away that you are the person who actually did copy and paste from somewhere. So that was my today's advice. Please heed to it and hopefully you get the job that you're looking for if you have any questions. 4. Interview Format: The usual interview format is pretty much the same. It doesn't matter where you are, which country you're living in. Most of the interview format are the same. So let's start from the beginning. The weights it's going to work is as soon as you go on psi or as soon as you pick up the phone, you introduce yourself. If there are more people in the panel, everybody will introduce there. So then the hiring manager will actually start telling you about the company. Hey, Im Ron, thank you so much for coming in and we are here at ABC Company. We doing this and this, this, and we've been in business for maybe 20 years. We have increased our work or our production and so, and so has increased so much. So we're looking for someone who would come in and actually who's really good in, for example, documentation. Who's really good at helping other person, who's really good at this software. So, and so it's pretty much he would go, shoo go, we're on the job description that you probably already had been given previously. So very quickly summary that hiring manager will go over it, and that's how the typical interview always starts. Now the third thing that person's gonna cover or hiring manager will cover is the actual format? Yes, they will. I would say all good. Hiring manager should give you a format that tell you, hey, this is how the format looks like. We're going to ask you some question back and for some technical, some behavioral question. And at the end we're going to give you the opportunity question. Fair enough. Is that good? Yes. Then they interview starts. The very first thing and most favorite question always a hiring manager stars with is Tell me about yourself or tell me your background or tell me how you how have you been working all these years and tell me your past experiences or whatever the whatever question that is being asked about that is basically what they are asking you is tell me about your experiences and how do you fit in this row. So you use, you talk about yourself. So take, embrace this question. Take, take pride in this. And by the way, I have covered the specific tell me batches. So question in another video. So this question should not be more than five minutes answered. Once that is done, then the technical interview starts. And you're probably thinking, hey, I'm not a technical person, meaning I'm not in IT or anything. It's not about that. If you're in IT, then they're probably going to ask you more pure technical related question. But regardless if you're in IT or not, there are techno question. I'll give you a few examples of the technical questions. Like if you're using any tools or software, or any application that you're using. If you're in an accounting, maybe you're using some kind of software, right? To actually manage the books. So they probably ask you, Hey, what's the software that you're using a, what's a version? Another would be like, what is the latest book that you have read on law and order? If you're going for like a law firm or same thing, if you would, what do you think? How do you stay up to date with healthcare environment? See also tell me how the Internet works. It's very simple, basic question. Sometime people do ask those people who not even IT related, then starts scenario-based question. That's, that's same question answer, but I have broken down into three different categories, technical scenario and behavior. So second type of question, scenario or situational based question. Some of the examples or what would you do if a customer said XYZ? How would you market are ABC product? Tell me about a time you had to make a quick decision. Or another one. Tell me about a time when you had to act in a leadership capacity. C, These are scenario-based question. Then moving on to behavioral questions, some of the examples or what are your weaknesses? Where do you see yourself in five years? Why are you leaving this job where you are right now? What what is one good thing that you like about this job which you have applied for? What is your biggest achievement in life? How did you handle difficult situation? See, these are all behavioral questions. They wanted to know how you handle these type of questions. So some of these question I have covered in my other videos as well. So please go ahead. If you wanted to pick any pacific question you wanted to learn how you should answer. Please check out my other videos. Now, after these questions back and forth, back and forth. Answer though hiring manager comes to the end and the conclusion is, right. Do you have any questions for us? Im Ron? Now that's the time you should definitely ask question now please make sure you're asking questions that should be related to the job itself. For example, I could give you a quick example. Hey, let say if I start tomorrow, how, how would you say how would you describe my day will look like something like that. So ask question, make sure you do at least two or three. And then of course, if you have to add anything to the end as a high note, hey, you know what? I think I'm a great fit for it because the person you're looking for under one and I'll get you get the job done at that. And that's where the actual job, the whole job interview ends. Again, to summarize really quickly, the hiring manager will go over company background, job description, and interview format. Then they ask you, tell me about yourself. Then they ask you questions, Are you based questions, situational and behavioral question. At the end, they will ask you to ask them questions. And that's where the whole interview. 5. What to bring during Job Interview: Hello again. Let's talk about the things that you should bring to your job interview. Now, maybe your job interview is on the phone or onsite. So some of the things that I'm going to cover might apply to onside and some of the things we're still apply on the phone interview. So where he first most important thing is that you need to bring your resume. Yes. Make copies of a hard copy of your resume and you should have at least I would say 45 copies because you never know maybe you're going to be meeting one person or maybe five people or more. So at least you should have enough copies to give it to them to go through the interview. Also, please bring a pen and notepad so you could write down the notes or maybe while the interview or hiring manager goes through the job description, that's the opportunity, that's the time to write down what that person is looking for. Now, a lot of people do bring no a tablet, iPad, or a laptop to write those. I would I would advise against that because the way you could write it down in your own handwriting, you will remember, read why you wrote it and what reference that you have to give it to during the job. And also it's not a really good practice or a good idea that you have a like a laptop open while people asking you a question. So definitely I know for a laptop. Now, also, please make sure you bring all those things together in a backpack. A lot of people just carry around a resume on their hand and they actually walked with that. Maybe you might have a folder that you could put it in. Great. If not, please don't carry it loosely in your hand, put it in your backpack or briefcase. Also kind of person who will go through a lot of talking. And if you are a person who, who's not into too much talking and while you talk, you your throat gets dry. If you're that type of person, I know everyone has a different way of talking. Everyone has a different personality. So if you are a person who get thirsty or my cough, if you'd thank, during your interview, are you you're you're talking, please do bring a water bottle. You could ask for a water during the interview, but I wouldn't advise that you ask a hiring manager, hey, can you give me a glass of water? I mean, there's there's nothing wrong with that. But now you're going through a professional background experience of yourself. And there's a professional interview being conducted and going through Hagen me a glass of water, it doesn't really look professional. So bring a bottle of water with you. Although some people might sweat, sometimes they're nervous. Sytem, forget a napkin or tissue paper. And the last thing, and the most important thing is, please do not forget to you're bring your positive attitude. What that really means is when you actually walk into the office for that job or when you pick up the phone for that job, you gotta have this feeling in you that you work at the job. That's the positive. And then you have the positive, positive attitude in you that will bring a confidence in you and you. It will be a lot easier for you to answer the questions that they have for you. Good luck. 6. Practice practice and practice: Practice, practice, practice. You have heard of this mantra so many times from so many people that anything that you wanted to do is you gotta practice for it. So no matter if you're going for a speech, you're going for a debate, you're going for a rehearsal, you're going for an acting or any kind of things that you are doing, you have to practice before you actually deliver it. The same way. And TV works. You have to practice the interview as well. Don't be a superhero and says, you know what? I'm just going to go into the job into side and we'll start saying whatever that comes from our mind. That's not really a good idea. It's always good that you practice some of the common or basic questions before you go for a job interview. Now, few things that I should and I do want to share with you are what are the different methods or techniques that you could use to practice? When number one is that you should talk to a friend of yours or someone in your family to take your mock interview. So you can have some of the questions written down on a piece of paper and have them sit with you and go through the practice of taking the entity. You can just tell them, go to one question at a time and judge me or review my responses the way I would respond, they would know where you have to improve. Another thing, which is, I have a found very useful for many of my students and that is recording you interview. So when you're going for the job interview, you could record your responses before and listen to those recording. Same way if you're doing a mock interview with your friends or family member, I want you to record them. All it takes is to take out your phone and start recording. Nowadays, it's so easy, you don't have to buy an expensive camera to do recording. This, pull out their phone and start recording. And when you're going to watch yourself on the phone and being recorded, you're gonna find a lot of mistakes that you could correct and you would avoid those mistakes, and I bet you it would work. So please do take my advice and practice. Practice and practice your job. Interview questions before you go for a job. 7. Tell me about yourself: Hello again. Let's talk about the most favorite question that every hiring manager would love to ask. And that is, Tell me about yourself. Now a lot of people take this question and get intimidated. They get scared, they get nervous. Now, I don't want you to do that. I want you to take this question as an opportunity to explain it. What you know, what the skills you have. I want you to hold your shoulders high and look. And the I and answer that question with full confidence because let me tell you this, this is the only opportunity you're going to get in the entire interview process where you could tell the person about everything about yourself, where you can make yourself shine. That's a moment for you to feel proud. So take that as an opportunity. Let me put it in a way that it would be a lot easier for you to understand how you should answer this question. I have broken down this in five parts, or you can say five categories or five pieces. The first category is quick introduction. So let me go through all of them real quick. First, about these five pieces. One is quick introduction, second is experienced. Third one is education. Fourth one is personal interests. And the fifth one is how you fit in this rule. So coming back to the first one, quick introduction. In this introduction, you have to talk about you what you really are. Let's say if you are an engineer, you an account ID, you're a doctor, you're a lawyer. You have to say that I'm a lawyer. I'm practicing for so many years. I'm a system administrator and I've been working as a system administrator capacity for these many years. So also say about the number of years. Then you have to say quick summary about your skills. You know, these things. You have worked in these things and you have been working again for many years in this in these skills. So if that job is more specifically for system, let's say office office engineer, sorry, office administrator. Very simple job, right? So you've been working as an office admin for so many years. But here are the skills that you have under your belt. Then go to the next category that is about the actual experience. Always start with your existing job. Talk about your company. If you're working for a company, ABC, talk a little bit about what your company does, how many employees they have. Are you really proud of the company? You should actually say that, that you are really, you feel really good, great working for that company. Then you have to talk about your day-to-day job there. What do you really do? Don't don't be tedious or boring about your day-to-day job. Talk about some exciting things that you do. Then while you go through your every experience, please make sure you mentioned all your accomplishments and anything you have done for company a, anything you have done for company B. Talk about your quantifiable fats, like anything that you could put in a number or quantify, hey, I've worked for five years and I tell you, I have increased the productivity 50%. I've worked so hard to improve the process that I have reduced the cost by 25%. I've been working in this company with 5 thousand people and I support 2 thousand of those employees. See all those numbers. Talk about those numbers. If you have to put those numbers in a story, talk about the story. Tell anything that has that can be explained in a story. I'm sure everyone has some kind of story at your job. We all go through issues, we all go to disasters. Whether it's office related or outside. There are hurricanes there, attacks or wars or so many things are the blackouts that you go through. And I'm sure during those times you probably work very hard to talk about those. Then go back to your prior experience, go back to the prior experience, go this way. Then we go into the category about education. Talk about your accomplishment when you were in school. What you do, you do you are bachelors, masters, or PhD. What kind of degree you have and whether you have a high GPA come la de, la de any kind of achievement or accomplishment or any rewards you have. Talking about your certifications, then talk about your personal interests. Now a lot of people say they don't talk about anything personal or anything about your hobbies? I would say you should because that somehow that's the interviewer can relate something with you. So I always says, you know what, I love watching Seinfeld, I love watching sports, more specifically soccer. I like to read articles that has something to do with the technology. I like to read some of the books. See when you talk about these really quickly, don't go more than ten seconds or 20 seconds. When you talk about that, the interviewer might relate something with you. Hey, you know what? I'm glad you mentioned it. I loved that showed to hey, what about that? She oh, see, it becomes some personal interests in that. Then the last thing is how do you fit in that role? Once you explain everything about yourself, last thing is, you know the job description. Now this is the time to tell that you're hiring manager, hey, you know what? I know you were looking for this person. And based on what I have just explained you, all the things that I have went through. I tell you I am the right fit for this job. I could do everything that you have listed in the job description. And that's how you end by saying that tell me budgets. So c, I put it in a easier way. All you have to know is remember five these different pieces, five categories when you have to answer the question. Number one, quick introduction. Second, experienced. Third, education. Fourth, personal interests. And fifth, how do you fit in this role? I hope this lecture will really help you if you have questions, let me know. 8. Why do you want the job: Hello again. Let's talk about another common question that a lot of hiring manager would love to ask. And that is, why do you need this job? They really wanted to know your answer and based on your answer, they could assess whether you write fed or not. So be very careful when answering this question. So when I say be very careful, I mean, there are few things that you should avoid. Number one is do not say anything about your salary. Maybe you're getting a lot more money in this new job. Great. Keep it to yourself. Also about commute. If the new job that you are going for an interview, it's saving, you know, the 20 minutes, 30 minutes. It's better not to mention that. Yes, if it saving you two hours. Okay. There could be a significant difference between your commute. So you could mention that another thing is number of hours. So if you're working in an old job, 12 hours and now this job is gonna give you eight hours. Trying not to mention that, because it's gonna make, they're going to ask you more questions about it. Also, if you are getting a newer title. So let's say right now your system admin or an HR administrator now you're getting a job of a manager or director. Great, that's amazing thing for you, but that shouldn't be the only reason that you want this job. So try to avoid that. That's also another thing is the basic one is, Hey, I got no job. That's what I'm looking for this job or that's why I want that job. Okay. I know a lot of people who do not have a job or going through this tough time for them, getting another job is everything. But you really don't want to mention this, hey, I don't have a job, so that's why please give me a job. Now, you, you should actually ask yourself, if you are getting this job, what are the good things that you could put together? So now for that, what are the good things that you could put together? You have to go through certain sequence. One is align your skills and experience with the job description or the job requirements. Go through them, see if you really a perfect fit for it. So you could say, I do see this job a perfect fit for me because of such and such reason. And that is this, this, this, this, and that's all in the job description. Also for those my college graduates are fresh entry level people. For you, you could say that you know what, I have actually gone through and my major and my education I have covered all these topics will be going through this, these as we go into this practical examples in my school. And I think that the person you're looking for perfectly fits this job role. And that's what I'm looking for the job. And other is please do Company Research as well. Maybe the company does amazing. So let's say if you're going for Google, you don't really have to search and everybody wants to work for Google or Amazon or big companies like that, right? But every company has something to offer. I'm sure not all the companies are out there gonna make you for it like a slave. Every company has good things to off. So find out what are those good things that they offer. And I'm sure you could find those a lot of things on company's website or maybe different website about accompany, find that out. Maybe that will entice you to get that job. And the other thing is being part of the team. So maybe you're working, you're going to be working with a team that consists of five or ten people. And then you do see the great engineers or architects or our management people and working with them will give you the opportunity to learn more. Mentioned that that's why I wanted the job. Because there you have the group of people who are so talented and I would love to work with them, right? And the other thing is, you do want to see yourself grow. So if you research the company and if you look at the top description and you notice here this is the job I think I would grow in the coming 23 years. Mentioned that you could tell them, hey, this is, I know your company, the small company. In a small company, there's a lot of opportunity to learn. A could be doing a lot of things ICU where a lot of hats. I could touch on every single thing. So that's why I want that job. Or if it's a bigger company with thousands of employees, you could even say that this is an amazing company. You guys have so many processes in place to do certain things. You have already gone through that. And I want to learn that. See a lot of things that you can mention about, why do you need the job. So I hope all these things will really help you. Good luck with that. I'll see you in the next video. 9. Why should I hire you: Hello and welcome again. Another common question, let's go over it. Why do I hire you? Very simple and straightforward question. Now a lot of times there are many other questions that go around the same questions. And some of them are like, why would you be a good fit? What makes you unique? Why are you the best person for this job? What value do you bring to the table or what value do you add? What are the innovative ideas that you have that would make me think that I should hire you. So all of these questions that you see are basically the same. So here you have to make sure you put everything, all the skills that you have, all the best thing about you put it Everything and compacted and then deliver it. Now, two ways you could do it. One is professional way, or which is related to the job and one is personal. The professional is more of like you have to go through the job description that you already have and then you explain the reason. I think I'm a perfect fit for this job is because you are looking for this test is and I have all these qualities, all these skills for my past experiences or from my education. So all those things that I've learned in my school actually applies to exactly what you're looking for. Also, let's say if they are looking for five years experience and you do have it, mentioned it right there. I noticed that you looking for five years experience and I do have five or six years experiences and that's a perfect fit for me. Your education background. So let's say if they're looking for someone with masses or bachelor's. Please do mention that the basic requirement for this job is that the job is requires a bachelor's degree, and I do have that and I don't even have the certification on top of that. That's why I think I'm a perfect fit for this job. And that's why you should hire me. Also. Now, let's go to a personal level. What are the things that you should say that he or she will remember? And that is number one thing. You can rely on me. So if you really kinda person not, you shouldn't say it. If you reliable. First of all, if you are, you can mention it. You can rely on me. Say all those things, the qualities, the real qualities that you have personally. So one of the things you could say is you can rely on me. I'm a kind of personally, if you call me at night, I will be able to answer it. I will be able to help you out no matter what. I can get things done and I could get the, get the exceptional results. I will fit perfectly and be a great team player, are great addition to your team. And notice you have a team of ten people and you are, I'm sure you don't want a person in your team who is, who has all the negative feelings or bring negativity, who has a different opinions, but the person might have it, but it doesn't get along with your team. And the kind of person who actually have worked in the past with so many teams and they loved me. That's why I think you should hire me. See, you have to break it down into two different categories. One is more geared toward the job or the job description. One geared toward your personality. But them together. And then this is how you should answer this question. I'm sure you'll do really good and I hope this will help you. I see you in the next video. 10. Where do you see yourself in 5 years: Hello again. Another favorite question of a hiring manager is, Tell me, where do you see yourself in five or even ten years? Well, the reason behind this question is because they really wanted to know that you stick around for that much time because it cost companies a lot of money to hire a new person. So let's say if you are hired and a year from now you leave it, it's going to cost the company a lot of money. Besides, they really wanted to know what's your real plan is. Before you answer this question, I want you to note a few things that you should avoid. Number one is do not mention about moving up in the rack. Well, that really means is if a hiring manager is asking you this question, don't mention I wanted to be the manager. I wanted to be a director or a VP. This is more of a threat to him or her. So don't mention try to avoid that also. Don't say that I wanted to run this place. I have had experienced in the past where I have done an amazing job and I think I could do the same job here and I could lead the whole team. Try to avoid that. Also. I am thinking of working five years from this company and then moving on. You don't want to say that don't make this company like a stepping stone to go to another company. Also, definitely don't mention that you are thinking of opening up your own company. So you want to work for yourself after five or ten years. Don't Say that again. If someone if I were to hire someone to work for my company, I don't want him or her to leave after I have invested so much in the upper version. So try to avoid these things. Now, let's get into how you should answer. I want you to take a few minutes and think about this. Let's say if you are going for a job, interview, whatever the job is, just close your eyes and think truly to yourself way do you visualize yourself five years in this rule and then come up with the plan and real plan. And I'm sure you will find it if you really think it through, because a lot of people get scared from this question and they make up this question. They tried to gather information, how to answer it. Don't do that. Literally. Try to close your eyes, visualize yourself and take away you're gonna find yourself five years from now in this role. So what I have done for you is I have put together a stages. We, you should answer this question in a way that progression through words, starting the job and all the way to five or ten years. So first thing for us is start with the short term. You could say that firstly, when I get high, I wanted to spend time to understand and wireless aligned to know who the persons are, what are the different teams? Who is who? I wanted to spend time learning. The documentation, going through the documentation you had wiki pedia, Anything that you had that give me more understanding of how things work here. Then eventually, I wanted to fully support and my role. I wanted to fully support my manager. I had to have my managers rely on me and my team to rely on me. This is the first step. So first couple of years I wanted to do land to build that trust. That first couple of years. Then going on my third year, I wanted person who's like a go-to guy or gal. I wanted the person who could get things done for my team or even for other teams. So they're, the teams would know right away, Hey, this guy, m1 is the guy who gets things done. Let's call that person. I wanted to start improving my my my training, my personal development. I'll take some training classes. I talked to my manager and I sit down and go or what other trainings I should take. Also a wind to start pitching in some ideas to my team or my manager, how we could improve some of the things that we have in our environment. Of course, either wind to make somewhat upset with my new innovative ideas. I wanted to take baby steps. Then coming to the fourth or fifth year, then I wanted to implement actually had, by that time I would have implemented a few things that would have improved productivity one way or the other. Then I wanted to also train it new employees at that time being spent in five years, I want to be there that I could train in new people or, or even train existing employees on some of the new technologies. And wanna do some presentation for my boss or even higher leadership. I want to be the kind of person who provide guidance to the team and make few decisions if I get the power. And of course, if there is an opportunity of a being a team lead, I will definitely take up on that. The hairs of progression. You put it out, you outline your five or even ten years. This is the way that you should answer. It's now going to give, it's not dreadful to anyone. And they would see as a real welcoming way of you putting all these things to get. So go over it, practice it if you have to and if you have questions, let me know. I'm really sure this will help you if you follow the exact same way as I did. But if you have your own ideas, be honest to yourself and presented that way. I see you in the next lecture. 11. What are you strengths: Hello everyone. Let us talk about another favorite question or hiring manager would love to ask. And that is, what are your strengths? Well, to answer this question, I really want you to make a list of all the strengths that you have. Now please remember, I want you to be honest with you and write down all that list. Then once you have the list of your strengths, then I want you to put it into three different categories. Category one, I want you to put them into knowledge-based skills, category two, transferable skills, and category three, personal skills or personal traits. Now, what goes where? First of all, knowledge-based skills are the ones that you actually get from like education and experience, like computer skills or any language that you have learned degree is training technical ability. Whereas trash over skills are the skills that you actually gained from job to job like communications. Because people skills and analytical problem-solving skills. Then comes the personal traits. Sometimes personal traits have lot more power than these people are really asking you budget strength on your personal. So put person strands are like dependable. You're flexible, you are a team player. You are very hard working. You an extra word, you're friendly. Those are all the personal traits. Put them into each of these categories, then come up and pick the most accurate one that goes with you. And then define the way or Broom member situation in your life that you actually exhibited that quality, that skills or that strength. And through the example, a few, a few example that I could give you that you could also refer to are respectful, enthusiasm, discipline patients, trustworthy, creativity, determination, and dedication, honesty and versatility. And I'm sure there are a lot more out there that you could find, but I really want you to pick the ones that really describe you and that becomes your sprint. And that's how you could present it to the hiring manager. 12. Tell me your weaknesses: What are your weaknesses? A lot of people look at this question and said, oh my god, they asking about my weaknesses, what if I tell my weaknesses and I don't get the job or something that I say could backfire. Well, there there might be chances that it could backfire, but you have to know what you are saying. So let me make it very clear. There are two type of responses. There are two types of weaknesses that you have, and something that you should avoid and something that you should mention. Number one is the personal weaknesses. Second is the weaknesses that is related to your work that could be improved. So stay away from the personal weaknesses. You don't want to say, hey, my personal, you can say, I do get angry really fast. You transmit diffs will backfire and they will take it as a negative on your profile. So you don't say that. You don't want to say, hey, you know what? I come to work late, that's my weakness and I'm working on it. No, you don't want it to say that and you realize that you were they ever really want to know that you come in late, right? That's your personal thing. Personal weakness or don't mention anything about it. Always include things that are related to your work and that you do find those work late weaknesses. And that could be improved easily. So let's talk about first of all, that you weaknesses that you should not say or should not mention few of them that I have written down right here. I'm a piece of paper is that you should not say are like I already mentioned, that I get upset really fast. I come to the office really late. I don't like to work with others. I have to be more respectful, respectful to others. These are the all you personal things. I have to stop smoking while I'm at a job. Tones a these things. Now, what you should say and what are the actual weaknesses that are work-related. Some of them are, I get a little annoyed when projects don't meet deadlines. That is perfectly fine. Even myself, I get annoyed because I have done all the work on my part. And now because of a few other people that work didn't get completed and I get agitated and then the deadline is being pushed out and it impacts the entire team. So that agitation, that knowingness is valid. But again, you work as a team so you, you're going to try to calm this down. So that's a weakness that you feel and you're working on it. And other one is, I should be delegating more tasks instead of taking all the responsibilities. A lot of people have that problem. And I've seen that when people have the opportunity to delegate a few tasks or work with as a team, but they don't. They just wanted to take on all the responsibility or the ownership of the project. That's something can be counted towards a weaknesses. And you could say that something I'm working on it and recently there's been projects that involved I have delegated to others and it worked perfectly. And other one is, I should be providing more constructive criticism. Like a lot of people are afraid or to provide that because they think other people might get annoyed or take it in a negative way. So that's perfectly fine when you do provide criticism, critical ones, and as long as it has value. So that could go again towards your weaknesses. And then you could say that that is something I think I should be more into providing constructive feedback. Another one is I need to improve my documentation Skill. C. Another One more towards your work, focused more on technology, I need to spend more time on, let's say, if your skills are not good on Microsoft Office, you need to learn more on Excel or Word. You can say that I will be spending more time and I do think that is something is one of my weakness. And other one is, I am too detail oriented or I'm a perfectionist. I'm sure a lot of people, a lot of you probably can relate to it or yes, him Ron is writing, I am perfection when something is given, I I go to all the way to the weeds. Note. So you could say that as you are a perfectionist and you could also say that I do feel that sometimes it's not good to be really perfectionist, tried to get things delivered on time. And that is something I'm working on. And other one is, I should improve my leadership skill. I should learn another language if this job requires that and I don't have it, that's the weakness. I think also I'm being too nice. I cannot say no to a lot of people when I really don't have time. So that is something I think I should start saying no and focus more on other things. So you see guys, these are a lot of things that you could say. I told you what not to say and what you'd say. But there is one thing I should tell you before I leave, and that is the most important thing. And that is being honest, what it really means is all this entire list I gave you don't just pick anything up and say, oh, you know what, mom gave me a good list. I'm going to pick this up and say that what I mean about honesty, you should really sit down maybe in a quiet room and find out what you're really weaknesses are. And you work in a corporate world, find that out and see if you could really improve on that. And you're gonna give that an on an honest answer. That would be the best answer I could tell you. And you're honest to your own self, that would be the best thing. 13. What is your greatest accomplishment: Let's look at another common question and that is, what is your greatest achievement or accomplishment? Also, someone might rephrase it as what did you do in the past that you're really proud of? Now you're probably thinking, hey, if I answer this question, I would probably have to show off. And I don't want to show off. Well, I know people love those who are humble. But sometimes when these type of questions are posed that you probably have to go one step further. You have to stand out. Now, remember why they are asking you this question. They are asking you because the hiring manager wants to know, what do you consider an accomplishment? They want to know, are you really ambitious or you really dedicated toward your goal? Okay? So I have a few tips for you that you should have in your mind before answering this question. And those tips are, I want you to be honest, of course, don't make up anything if you do not have any accomplishment, but I'm sure everyone has some type of accomplishment in their life. I want you to try to stay with the recent accomplishment to not go more than the ones that are like five or ten years old. Put it in a story. The story that is inspiring that would entrust the hiring manager. Stay on track. So if you're telling the story, don't go around telling. Don't go around beating bushes and telling a different story. Include keywords that are part of the job description. Also avoid accomplishments such as like, learn how to make pasta. I have started cleaning my room. I become sober. You definitely want to mention that I'm already I'm relatively good at most things. That's my accomplishment. So try to stay away from that. Now, what should be part of your accomplishment? I could give you a few bullet points on that. And the number one is on your personal accomplishment. You could say, you know, I'm so proud that I bought a car to my my dad. That's perfect. Now, just don't be ended right. They explain the story, how you got it. Then also, I volunteered in a project for helping 11000 homeless people. Beautiful. Another one is I actually trained and complete it at 20 mile marathon. That's definitely accomplishment. These are your personal accomplishment. If you do not have any professional, a workload related accomplishment, you can mention your personal accomplishment too, as long as they are along these lines. Let's look at some of the work-related accomplishment I have. Like, i gave a great presentation at work to my leadership on a product. I have been beaten sales target. I've prepared and I have taught classes to my entire team. I actually became an employee of the month and the reason I became employed the month is because of so and so reason. These are the few things that you should definitely include and you accomplished. I hope this video is very helpful for you. If you have questions, let me know. I'll see you in the next video. 14. Score Success in First 5 minutes: Hello everyone and less talk about scoring success in the first five minutes. What that really means is hiring manager can form an opinion of you. In the first five minutes. As you walk in, you sit down, you start talking. The very first five minutes are actually the most important ones when the hiring manager decides whether you are the right fit or not. Then throughout the course of the interview process, whether it's a half an hour or an hour, they will find ways to support their first five minutes decisions. Unless you really do something miraculously different that would change their first five minutes opinion. So remember that saying that first impression is the last impression? Yes. It actually works the same way and the interview process as well. So there are few things I want you to know as how you could score big-time in that first five minutes. Let's talk about a few points. Number one, I want you to know as you have to show up at the job interview side 15 minutes before the job and so you have enough time. You could go there, you could sit down, prepare everything that you need, even you have to revise your rehearsal in your head. You could do that. Imagine if you're getting there like right at time or five minutes after you already nervous, you you relate, you know, that, that people are waiting for you and how, how much impactful it could be on your confidence. So be there 15 minutes before or if you are calling in or dialing in, please make sure to dial in at least three to five minutes before. So you're ready as soon as everyone he joins on the call, you're ready to be there and answer all the questions they have. The second thing is about dressing well, yes, you don't want to see anyone coming to you for a job if you have a business to get a, to get a job if they're wearing a Draghi clothes or even like genes, a baggy jeans or shirt sticking out, right? So similarly, it works the same way for everyone. Besides if you now wearing properly, people will think or take offensive of that. So make sure you dress properly. Third thing is do a firm handshake. When you go in. Be confident, shake the hiring managers had or everyone in the panel. Also, once I read in the book that every time you are shaking someone's hand and you wanted to give respect to that person, put his or her hand on top. So it's like this, instead of going like that, do a like this. So put their hand on top of your head. Puyi, do it. Great. If not, even a solid good shake hand should give them a message that you confident. Then going in with the fourth one is going in with energy and enthusiasm. You gotta have that. You gotta be very excited about your interview. They're moving on having a positive attitude. And of course, the smile on your face. Every time I look at someone, I see that person's face and I could actually make out a lot of things up that. So what, how would you see me if I make my face like this? Now go right as opposed to this makes a huge difference. Even a smile conveys thousand words of a person's personality. So make sure you have that smile, you have that positive energy. And as soon as you go, and this is the last step I'm giving you. As soon as you go in, you have to thank everyone's specially the hiring manager. And if there are more people in the panel, please please do. Thank everyone for giving you giving you the opportunity for being there today and meeting with them. That's very important as soon as you go in when you're shaking hand, just tell them, hey, I just wanted to tell you, Bob, I am really, really thankful that you gave me this chat. Be here to talk about myself for this interview. Great. If you do all these things, I'm telling you you're gonna win people or hiring managers hard in the first five minutes and you're gonna do big time, big scores, and that's what it's going to matter. And they will remember you throughout the process and they will enjoy every conversation. Please remember that if you have questions, let me know and I'll see you in the next lecture. 15. Talk about numbers: Talking about numbers are quantifiable facts. Do you know when I was going through my grad school and going through my MBA, they always talk about numbers. My professor have always taught me the numbers don't lie. And my job, wherever I'm hired, my job is to quantify everything that I work on. If I'm working on a project. How can I quantify that project? Meaning, how can I tell my boss or my leadership that going through this project, how many hours we have spent, what is the end result? Are we going to save any cost? It's all about numbers. So that's the same tip that I'm going to give you is when you go to your interview process, please make sure you go through certain numbers. Now, here are few examples that I'm going to go over with you. And I'm going to start with people who are actually not in corporate world. People who are students or our entry-level, just trying to start a career in corporate world. How can they quantify when they really don't have much to put together? I know this is, these are the type of thinking We all have. Hey, Enron, I haven't worked in a corporate world. How can I put together that any of the facts and numbers? Well, I tell you everybody has facts and numbers. If you are going through the interview process or we'll have an interview. And some of them that I want to share, starting again with students and entry level, you could share some of the things like, hey, you know what, I spent four to five hours every day learning a new technology or in a, in a Learning Workshop. So let's say if you if you have completed your education and you're going through what your certification or you taking any courses, or even you have taken some extra curricular activities that actually going to help you with for this job. Mentioned that mentioned how many number of hours you've been spending. Another one. Maybe you are going for your class for the same class and you're doing like three or four hours commute every day. You note that shows your dedication again, three to four hours. That's a quantifiable fats, that's a number. To bring it up. Another one. You probably worked five hours a day when you were going to school. You were spending eight hours a day in school. That is almost like 1314 hours. Again, that ensures that you are hard-working person, that you were spending not only full-time working working for your school, but you all also doing some part-time job. Another is and yet some college project. So let's say a college project that involve number of students, that involves number of hours that you spend, increase in the workload or decrease in the workload. And what's the end result? C, These are all the numbers. So these are the few examples I've given you that you can mention if you're a student or an entry level person. Now for the professionals who are or have been working in a corporate environment, what are the things that you could include, such as anything that you have increased the number of customers if you are in sales, are you dealing with the customer? Do you know if the customer the number since you started as the customer increased, maybe by 30%, 40 percent fine that number out. Not only that, let say if you are in a company that deals with the customer, find out how many customers that your company deals with. You can mention, you know, what I'm working for a company that actually deals a million customers, that's a quantifiable fats. And other one is if you're working for the company and since you've been working for this company, this sales has increased significantly. Maybe bring that number and how much that sales and increased. Another one is, by the way, going back to the sales, if you have implemented any process that increase that sale. Also add that. Another one is any number of hours spent by team members in a meetings. And that resulted in bringing down the actual number of hours when you introduce a new technology. And other one is system or Datacenter migration that cut down the total cost in half. If you are in IT, you probably would know this exact mean. That's another quantifiable fat. And the last one I could tell you is anything like renegotiated vendor support contracts that saved so much money to the company. C, If you do not want to mention that are real numbers. Mentioned the percentage, you know what, when I joined this company that I'm working for, I actually read negotiated all the contracts that we had with the vendors and that's saved about 25% cost to the company. That shows the numbers. So anyway, these are the few examples I have given you. Of course, I don't want you to make up any of these up, but tried to remember what, how you impacted or how you have saved the numbers, or how you can pull those numbers and tell that to your hiring manager. Alright, so I really hope this will help you. And if you have questions, let me know. 16. Story Telling: Hello everyone. Today I'm going to share with you a tip on interview skills and that is storytelling. Did you know storytelling is a very powerful tool that you could utilize in your interview process. People do personally and relate to your stories. And when you add your stories, when you answering a question. In the past, when people didn't have a digital media, for example, theaters and movies or TV, they would actually go to storytellers or hard the storytellers and listen to the stories from them. Even today, when people absolutely bored, they actually wanted to hang out with people who are good storyteller. I'm sure you want to be hanging out with. You wanna hang out with your friends who are a good storyteller, right? That's a power of storytelling. Now, if you wanted to enhance more on storytelling, I recommend you to go online. There are tons of articles, tons of videos out there that will actually tell you a guide you to be a good storyteller. What I could tell you a couple of points that you should focus on. Number one is your story doesn't have to be funny. As long as you have stories supports what you have written in your resume, or what actually tells everything about yourself. The kind of person you are. That's a perfect story. And other thing is I don't want you to make up a story. If you're using someone's else's story, I want you to give them the credit that this is that person's story. Now, another great tip I could give you about storytelling. Now you're probably thinking, like, I really don't have a story to tell. Now, how can I remember our story? How can I remember a story from the past? I understand people are, sometimes are now good and storytelling, that is perfectly fine. Now here's a really good way of remembering that. I want you to go through your resume. I want you to read every line that you have written your resume and then try to remember, do you think that there is a story behind that line? If not, that's fine. Go to the next line. Then try to remember, is there a story behind that line? And I'm sure by the time you're gonna be done with your resume, you gotta have at least two or three stories. Another that I could tell you. Read through the job description and try to identify all the keywords. For example, I'm sure you're going to find keywords like team player, right? Or I have a few of them written here like leader, result-oriented, honest problem solvers. Look at these keywords and then I think of them, when was the time and I acted as an, as a leader. You remember that story? When was the time, when I actually produced a result? Men was that time and I acted as a team player. Maybe not in a corporate world, maybe you are in a college and you were given a project from your professor to work on it together. I'm sure everybody went through this. That's a story again. So bring those stories even if you help someone in your life and you went through Sumer hardship, put that in there. It shows that you're really hardworking person. So that's my tip for today, that you have to add your story and where you should add a story. The very first moment that you're gonna get to pitch a story and presented as when they're going to ask you, Tell me about yourself. That's a huge opportunity for you. Please add a couple of stories there. Also during the interview process when they ask you questions back and forth, you can always says, oh, by the way, that reminds me of a story when I was in college. By the way, that reminds me of the time when I was working for ABC Company and I had to go through the same process. Story time. People will get entertained and they've colluded to what you have to say. And they're going to find a very, very beneficial when they have to make a decision. So that was my tip. I hoped you really like it and I hope it really helps you. 17. Smile: Today I'm going to give you a quick tip on interview skills. And that tip is to have a nice and good smile on your face. Yes, smile matters a lot when you are going through the interview process. And trust me, it does wonders. It has worked for me many times in the past when I'm actually sitting in front of people, in front of the interview panel and having that big smile on my face. Even actually, I have heard from people when I was hired and I have heard a few months later. Then one of the biggest reasons for them to hire me was me having that smile and that shows my positive attitude. So that's my advice to you as well. Every time you actually go on on-site and person interview, have that small. Also, if you are doing a phone interview, then even the smile or the way you talk can actually shows your positivity in your conversation. So bring that as well. A lot of time I talked to my friends as well who actually conduct interviews and I asked them how's the interview go or which person would you rather hire? They always tell me, hey, Enron, our rather hire a person who has a positive attitude, having that smile on the face, then a person who actually knows everything and has tested a bad attitude and that boring face, and that will give a negative energy to everyone. Yes, you don't want it to be surrounded by people who, who, who admits negative energy, right? You want to have friends with those people who are, who have a positive attitude, who are smiling, who gives happiness to everyone, right? Same way works in a corporate environment. So please remember this tip. Be positive and the way you are going to be positive is showing that positivity on your face and having that nice smile when you are having that interview. Alright? And always in the end, as I tell everyone to please be honest, be positive, and always have a hope. 18. Be Precise: Being precise, what that really means is every time someone asks you a question whether it's your hiring manager or people who are conducting the interview. I want you to be precise, not answering something that's not being asked. For example, I could give you a few examples so you will have a better understanding. First of all, if they ask you, for example, a very small example is if it asks you, what is two plus two? I want you to answer for. I do not want you to answer, hey, you know what? One plus three is also four. Don't do that because as you answer or as you're going to find more answers to the question, the hiring manager is gonna pick more questions or going to make more questions from the answers you give. Another example. I could give you, for example, what is your favorite tool that you use to manage some of the things there everybody uses nowadays, some kind of tool. If you are in health industry Law, IT doesn't matter which industry you are. I'm sure there's some program that you're using on your computer. And that program is a software tool. When someone asks you, what is your favorite tool when you are, when you are running the business? You just give them one or two. Don't go about giving them four or five different tools because they're going to ask you questions as you're going to answer, as you're going to lay out multiple tools for them. Another example, tell me a situation when you have to make a quick decision. If you tell them a one situation and then you move on, great. But if you're gonna tell them or give them more answers or more situations, again, they're gonna make up more questions out of your answers. Another one, I'm like, let's say for example, if someone asks you, Have you ever worked with Microsoft office Excel? Do your answer should be yes, I have worked with Microsoft Excel and I have almost like five or six years of experience and I'm really great at it. That's it. Now, if you're going to add, oh, you know what, I'm glad you mentioned. I know Microsoft Excel and I also know no window, sorry, word. I also know PowerPoint. If you're going to answer that. And let say some people go one step further or yeah, I know Microsoft Excel version 20192013, they get into the weeds. Remember, if you're going to go into that detail, they will ask you questions on to that detail. And if you are now ready to answer, then you're gonna be stuck. So the whole point, the whole tip about this as a B precise only answer. What is being asked. Alright, everyone, in the end, I want you to be honest, have a positive attitude, and always have a hope. 19. Understand the Job Requirement: Hello everyone. This is your mentor, your guide, him Ron. Absolutely. Again, I'm so glad that you are here today. I'm going to give you another interview tip that I think that is really going to help you. And that is understanding the job requirement. It's by listening to the hiring manager when they are actually having the interview with you. So what's usually happen is every time you start an interview process, the hiring manager will go over the company, how the company is doing, what's the, what's the actual nature of the company? What's the group with the group they are working in or what's a department they're working in. Then they're going to tell you about the actual job requirement or the job description, or what exactly they're looking for. Now, this is where, this is the key, that where you have to listen very, very carefully. My recommendation to you, even if you are actually in firm, the people on the phone write it down while the person is telling you that they are looking for this type of person. For example, they could say, hey, we're looking for someone who is really good in inventory management. We're looking for someone who could keep track of all the stationery. We're looking for someone who could sell send invitations to people for the events that we manage. Or we will looking for someone who's really great with designing the flyers. So very, very brief summary of the job description that hiring manager's gonna go. And right away, I want you to write down everything. They are going to talk about 3-4 points, main points. Now, you wrote it down. Now, when do you have to bring those points? Remember, after this is done, they're going to ask you this question. Tell me about yourself right here when you're going to start telling the person the hiring manager bought yourself, you're going to go over your achievements, the company that you work for now and you work for a previously. Any other achievements are quantifiable factors you're gonna mention once you come done, mentioning everything about yourself, right at that point, I mentioned that you noticed in the job description or with the person that you're looking for can do the inventory management. I tell you one thing. I'm really good with inventory management. I have almost seven years of experience and I have used many different tools to actually do this. And I have designed so many flyers could because I meant, I noticed that you mentioned that. Now right away, the hiring manager's gonna say, oh man, you great. Because you're not just here to tell me about what you really do. You really listening to what the job requirement is? You really listening to what I have to say? You're not just here because you really want a job. You are here because you think that you're qualified for the job. So that tip is really important. I really hope that step will help you when you actually go out there, ply that tip. 20. Know the Names: Today I'm going to give you another interview tip. And that is know the names are remembered, the names to get into more detail. Every time you start an interview process. Whether it's a phone interview or it's an in-person interview. The hiring manager or people who are actually end the interview panel will introduce themselves your job. And this is a great tip, is to write down the names of those people. So if it's a hiring manager's name is John, write it down and everybody in the panel where there's three or four people try to write it down. Now, maybe it's a little hard for you while you are having a phone interview to actually remember the name and and try to match that name or when the voice, I understand that. But it's a lot easier to write those names and look at the face of the person. And then I remember the name with the face. So the reason I tell you this is so important in an interview is every time you answer a question, it is a great idea that you address the person who's asking you that question with the name. So if a hiring manager name as a John, you always says, Hey John and thank you so much for the question. I'm glad you asked me that question. Let me give you an example. Let me tell you about this. Try to address people with their names. People loved to hear their names. And I'm sure it's someone is talking to you and they mention your name Couple of times. Automatically. You're going to find that, that conversation and you're gonna be, you're gonna find that conversation in a more interesting, you're going to be more glued to that station that you will feel that this person has given, given you some important. So this is my tip. Please try to remember the person's name every time they introduced. At the beginning of the interview, write it down right there. And throughout the interview course mentioned their name again and again. 21. Do not make up an answer: Hello everyone. There's so many things, so many tips that you could find. And one of the good things that I have noticed, and that's something that I am going to share with you, is not making up your answer. What that really means is if the hiring manager or people who are actually in the interview panel, whether they are having an interview face to face or on the phone. If you do not know the answer to the question that is being asked, Please say that you don't know. That is absolutely fine. Because if you do not know the answer when you're telling them, sorry, I really don't know. Can we move on or can we skip? That shows that you are honest and you do not want to make up stuff. That's number one advantage. Second is if you really don't know and you are just making up there, they could pick up right away that you are just adding the fluff to it and you really don't know the answer. Now, here's another thing. Now probably people would think hate the question that is being asked. I do know, or I'd have actually experience something, whether it fits a technology-related, a tool relater, anything that you have touched in the past, but you really don't know a lot about it, then how can we answer? Do you really have to say, I don't know, or how would you approach it? That is another add-on tip that I could give you. Now, the best way that I would answer is someone ask me any questions. I would say by habit exposure on this in the past, but not to the extent that you have. This shows that you have touched something but you don't remember. And also you have given the appreciation to the person who's asking you the question that you are an expert. See, you are winning on both sides. So that's my tip. I hope you really like it. I hope it really helps you. 22. Understand the questions: Then you are having an interview with a hiring manager. Whether it's a phone interview or whether it's on site interview, where you sitting in front of the hiring manager or with a whole bunch of people, a whole panel. There is one thing that you really need to know and that is understanding the question. What this really means is a lot of time. Even I have done that in the past which I have tried to improve on it is not understanding the question. So before you even go ahead and answer any question that is being asked, please make sure you completely understand the question before answering it. If you have a doubt that you might not have heard the question, right, please go ahead and ask them to repeat the question. Now. Don't even think for a single second that you been you asking them to repeat a question might give you, might have a negative impact. Now, that will show that you are a person who listens. So once they repeated, now, here's another thing. If you still having a problem understanding the question, you should rephrase in your own word. Is that what you're asking? Or do you mean that this is what you are asking about? Perfectly fine to rephrase it in your own word. But again, the point that I'm trying to make is just don't listen to something that you don't understand and make up in your mind. Oh, this question is probably bad. Or he or she meant this or asking that. And then what happened is you ask the question. Number one, is you answering you answering the wrong question? Second, it will show them that you are not a good listener. So please, it is perfectly fine to ask them to repeat or rephrase the question at the end, let say everything. You tried all these method and still you don't understand the question, please tell the hiring manager. I do not understand question. Can you please move on or can we skip this question? That is perfectly quite honestly is fine. Now going to have any problem with that. So that's a quick tip that I want to give you. Hopefully, it will really help you to you during your interview. 23. Assess yourself throughout the interview: Let's talk about assessing yourself. Assessing yourself meanings while you're going through the interview process. There are questions, answers, and whether the entity is for half an hour and hour. You have to know where do you stand. I'm sure everyone at some point would know and realize whether they are doing good or they're doing bad and interview. So there are a few indicators that you should know and you should remember while you go into that. Now these indicators are very easy when you are actually having an on-site interview or face-to-face interview. And those are like face expression. You could check on the first phase whether the person is looking left and right, rolling their eyes are not paying attention. Another indicator is hand moment. If their hands or like scratching their phase, scratching their head or, you know, holding the phone and checking something, that's a hand moment, that is another indicator that tells you that the person is not paying attention to you. Maybe they're bored. Another is like jumping AF question over questions. So maybe they have a format and they, all they wanted to do is just ask your question and be done with it. Whether you answered or not. If they asked, asking you a question and they really get involved into each question. And there's interaction back and forth that shows that they're interested. But if they're just asking questions, they're just doing a formality and they just want you to be done and out of there. So that's something you don't want to do. Now, that is something you will know when you're going through the face-to-face interview. Now with the phone interview, you also feel, by the way, they talk. If they are more interactive with you, they are more personable to with you. They not losing attention. You could get that feeling as well over the phone. Now here are a few things, a few tips that you should know to gain their attention back. And that is number one is you. I want you to take a few pauses through your interview process. While you answering it awhile you are going through the conversation. I want you to literally pause for a couple of seconds and bring back the attention. And the tip is, try to make an eye contact with them. If the person is sitting right in front of you and looking somewhere else, looking outside the window, then, you know, try to find a way or tried to be so vocal that the person will look at you and then you get that person's eye contact and don't let it go. That's the way to capture that person's attention. And the last point or a tip that I wanted to give you is calling people, are addressing people with their name. So you see people five or people in the interview panel conducting your interview. And two of them are now paying attention. You can say, Oh, I'm glad you asked this question, Bob and I do want to also bring in John into this because I know John has the same concern with this. So you see you bring to people's attention right away and they're gonna hear the name and the like. Are they going to feel they're going to feel good about themselves? They're going to feel important. So they will pay attention to you. So these are few things I really want you to go through them, understand them, and it is very important for you to know during the interview process whether they are paying attention or not. 24. What is your greatest failure and what did you learn from it: Let's talk about another behavior question. And that is, what is your biggest failure and what did you learn from it? Oh, that's definitely a tricky and very uncomfortable question. Especially during your interview. You don't want to talk about hunting that you messed up a few years ago. So how would you answer that? So before you answer it or before you get nervous about this question, you need to understand why the hiring manager is asking you this question. Well, there is a process that goes behind this. And the reasoning for this question is, is that they wanted to know, how do you define a failure? How big or small as a failure for you? And are you self aware of it? And how did you handle it and what did you learn from it? So these are the reasoning. Now, there is a method or a formula that is a lot of people uses and that is called star. Star. Each letter stands for First one is S, meaning situation. Second is t. The task. There is a for action and R is for result. So what was the situation? Where would the tasks you were taking at that time? And what action did you take to fix that and what was the outcome or the result? So also remember one more thing when you are going through answering this question, try to avoid that has anything to do with the numbers. Don't say, hey, we something broke and it actually the revenue we lost 2-3 million revenues. We lost so many hours, we lost so many customers. Don't mention any quantifiable facts. Then the few examples that you could come up with to answer this question is like, if there is any project, you couldn't finish on time and what was the reason? Also, if there was any communication that you there was a problem with the communication you were trying to make, the communication with the customer or internally, that didn't go well. Also, you try to implement something into your system. Let's say if you're an IT person and things go wrong and that actually broke your system. So let me give you a quick example of myself. But what I felt that for me was a failure on my side back in the days and how I handle it. And I'm gonna put it in a star example. So first es, as in situation. The situation was that we lost a few important files in our system. What was the task? The task was for me to come up with a script that will delete all the files. Now what happened was when I ran that script, it deleted all files as well as some other files that are newer files that we didn't want to be deleted. That was a big, you know. Now, what was the action that I took? The action I took is that I went back to the backups. I retrieved those files are restored, those files back to the system. And I made sure that all the files that we got rid of are now available. Now, what did I learn from this, which is the last is resolved when I learn from this is anytime I'm going to test something, I'm gonna test it in the lab environment before I start testing or I do this testing and production. See everytime you need to answer these type of behavioral tricky question, make sure you use that star method and it's going to help you a lot. 25. How do you handle working with difficult people: How do you handle working with difficult people is very tough question again, and it is a behavior question. And I'm sure every one of you have actually experienced in the past working with people who are not very friendly. So when a hiring manager asks you that and you experienced or situation with a person who's not very friendly, then how did you handle it? To go over it? I have my own process that I usually follow. And that process is I stay calm and I tried to learn the other person's how the person functions. I treat the person with respect. I built a rapport around the person, but that means is I tried to show that person that I am a valuable asset for the company. I know at all to support my job and show that person that I could be a value to him or her as well. Then I'll have a one-on-one communication with him. I'll sit down and I say, hey, John, let's go have a talk. Then. And the next step, what I'll do is if none of that works out, I'll try to ignore the person. And the last thing let's say phi. If I really have to work with that person, then I would just go simply go to my boss and I will talk to my boss, not an a complaint way, but I will ask for his advice, his suggestion as how he would recommended that I should act or react to his behavior. That's my sequence of how I would respond. Now put into a star, star as a method that everybody uses to respond to behavioral questions like these. S stands for situation, T stands for task, a for action and R4 result. I'm going to put one of my situation that I experienced in the past into the star method and I will explain you. So this way it will be a lot easier for you to understand how this question should be answered. As go away with S situation. Situation was I was a new hire in a company and I needed to know a lot of things, but I didn't I didn't get the support. The task was for me is that I need to learn the environment, need to learn this system, how system works. I need to know who is who, what are the groups that we get engaged with? A need to find all that information about our datacenters. I didn't know I was not getting all that information from that Pacific person. So what I did is I applied all the things that I talked about previously. Like I stayed calm, learned 3p person with respect had a communication with him, build rapport. I applied all that, that was my action. What was the result? The result was that that guy became my one of my good friends and accompany. And I tell you this up until today, he's the only one who's still in touch with me, aside for all the people that I've worked with. So that's what my formula always work. I know everyone goes through this type of situation, but if you apply, it will work. So to answer this question, go through the same star method and I'm sure you're going to ace that interview question. 26. Describe a time you were unable to complete your work on time and how you handle: Describe a situation when you are unable to complete a task or a project on time. And how did you handle it? Yet another behavioral question, and we all know how to handle behaviour question, the best way is to the star method or a formula star. And I know, you know that star stands for S situation T for task a for action, and R is for results. Before we go on to include the star method and answer this question, I want you to keep a few tips in mind. Number one is, every time you are not able to complete a task or project, you gotta admit that you were not able. Don't, don't resist. That. How you know, what I was able to up is going to complete this task now my fault no. Admitted you were not able no matter what happened. Second, you should not blame anyone. Don't point fingers at anybody. Third, you gotta have a proper documentation to support that. Why were you not able to complete it? And third, the continuing communication with your boss or whoever the person that you're dealing with. Now, let's get into this the star method. Now, take an example of an ad agency. There's this person who has to prepare a commercial for a company. Now, that commercial supposed to be delivered in a few days, but but she, the ad agency or the person who was working on this task could not deliver. So that comes a situation. Now the task is that she had to do some research, some development work, some kiwi stuff, and then finally put in a production. Now the action that she took, of course you couldn't deliver it. She had to pick up the phone and she called the client and requested the client if the client could extend the date. Finally, the result was that the they agreed and client extended that date. So that's how the star works and that's how you need to answer the question. Now, of course, don't include the situation, task, action, and result, but keep these four points in your head. And that's how you need to answer this question. And I'm telling you it will become so easier for you to answer as long as you have these four steps in your head. Colic. 27. Describe a time when you had a disagreement with your boss & how you handled it: How did you handle a disagreement with your boss or with your manager? Okay. As another behavioral question. And especially when a hiring manager is asking you this question, it becomes very tough to answer because that person is going to be your prospective boss. So how do you handle it? Now, the way I would answer this question is before I get into any disagreement with my boss, I will make sure that I have all facts together. I'll make sure I have all the proper documentation that includes all the pros and cons of anything that I'm supporting. I will ask question my boss, that what she thinks about certain things or the the the point that we are discussing. I will have a regular one on one communication. I will be very respectful and move on. If things don't work out the way I want it. So these are the things that I will follow. Now, let's put it, let's put this in an example. A situation that actually happened to me in the past. So this is how I would answer. Again, going back to the star method and star is situation, task, action, and result. Use them method again, always to ask behavioral questions. So let's talk about AES. Which situation? The situation was that my boss was adamant that she wanted to remain on physical systems. I wanted her to go to virtual system virtualization technology. Now, the task was for me too, is getting her to learn what the good things the virtualization has to offer, its applications implementations in our environment. So the action that I took as I first, I trained myself, I trained myself on the virtualization platform, so I would be able to answer any question that she has. I gathered all the facts together about virtualization, exactly what benefit it has and what it disadvantages. It has. Everything has advantages and disadvantages. So every time you present something, always make sure you should also look into the disadvantages. Well, also, I put together all the documentation that maybe my boss needed to to meet her decision. So that was my action. I put a everything together, had a communication with her back and forward, back and forth. She had questioned, I had answers. She had question and answer. And then in the end, after few months of back and forth, the result was virtualization technology was finally got deployed in our environment. And I was so happy. So the disagreement usually happens not because that I am right or she is wrong, but she's right, I'm wrong. We both have difference of opinion. It's just a matter of how you support your opinion and whether your opinion weighs more than a 100. So that's the only thing and that's how you have to answer this question. Calloc. 28. Tell me about a successful presentation you gave and why you think it was a hit: Tell me about a successful presentation you did. And why was it a hit? Now at this point, the hiring manager really wants to know how is your presentation skills, how confident are you to actually standing from the audience and give that presentation. So they really wanted to know, they really want to find out and examples, some of those that you did in the past. Now for this, this interview question, I'm going to pick up an example about a customer service, how to enhance or improve customer service experience. So maybe you could say that you know what, I, I did a presentation for my team or for my leadership where I presented how we could improve customer service. You could get that now using the same star method, you could put that same experience in the star. And this gain star stands for situation, task, action, and results. So what was the situation? The situation was that you had to give a presentation on how to improve customer service. What are the task? Your task was to put together a presentation, most likely in PowerPoint, Microsoft PowerPoint, or any other present. Another tool for to do the presentation. Now with that presentation, you have to do some animation. So the, so the audience doesn't get bored. You have to use some slides, some transitions for that was the task. Now the action, the action is that you need to put together the material. You have to actually go through the material one by one, the content of the presentation, the action is to put together all the supporting documentation that if you think that a customer service should be changed, why should change and whether the the procedure that you are bringing in, whether it was successful at 1 or not. So supporting document, some, some past experiences, some statistics. Then you also have to bring in some ideas that you gather from your team. Also, you gotta use some bigger fonts, not small fonts on the presentations. Also give slides. So you can say I gave slides to all my audience before the presentation. And the end result was when I had all those materials together, I did my research. The end result was that my presentation, my actually feedback to improve the customer service experience, the whole process to change was improved and it was implemented. That's how your presentation was successful. 29. Tell me about the toughest decision you've had to make and the outcome: Let's go over another question and that is Tell me about the toughest decision that you had to make and what was the outcome. Now at this point, the hiring manager wants to know, what do you consider a tough decision? What how did you handle it and what was the outcome? So let me tell you a situation that I had where I had to make a tough decision. So I was working for this company for almost two or three years. And another team manager approached me and he basically liked my work a lot. And he actually offered me a position in his team. So for me that tough decision was either to stay with my team, move on to his team. So I did come, I did compare both roles. I did look into the growth of the role and other new role. I did try to compare what are the projects that I'm working on and what are the projects that the team has. I talked to my manager, I talked to my team, of course, to couple of people. I talk to the other Manager as well just to find out what are the things that they're working on and what are the opportunities that I have in the new rule. So finally, after doing all the comparison or all my work that I had to do, I decided to move on to the other team. Now, of course, it was one of my toughest decision because I really loved working for my team. But again, I decided to move on because there's a lot of new things that I was going to learn now to put that into a star method. And of course everyone knows what star stands for, star S4 situation, T4 task a for action and R is for result. So the situation was that I had to decide if I should move to another team or not. And the task was to decide and compare which role would be the better fit for me. And I have to decide what I'm leaving behind and what I'm going to get into new role. So the action was compare both roles. I talk to my manager, I talked to the manager, talked to a few people in my team who had more experiences who with the company for a really long time. I compared the projects and the final end result, which is the result that I finally decided to move on to the other team. So that's how you have to put this question. You have to put this answer. So you probably going to get this question may be in a different, different way, but eventually they asking the same way, the tough as a senior at you took. I really hope this question will help you. If you ever get this question, you will be able to answer this question right away. 30. What would you do if your work is criticized: Let's talk about a situational question now. Now before I go into a situational question, I want you to know the difference between a situational and behavioral question. Behavioral question is something that happened in the past. So they will ask you, tell me a situation in the past that happened to you and how did you handle it? Whereas situational question is something they would ask, tell me if something like this happened, How would you or how are you going to handle it? That's something in the future. So very simple difference, situational question or something for the future. Behavioral questions, something had happened in the past. So now let's get into our question. And the question is, what would you do if your work is criticized? So I'm sure we all work in a corporate environment or we will be working in the corporate environment. And there are tasks or projects that are assigned to us. And sometimes there are people who would criticize the work. Maybe your manager or maybe your team member, or maybe someone else from other team. How would you take that criticism? That's the really, that's what really the hiring manager is looking for. What is your approach in terms of when someone giving you the criticism? Now, the way I'm going to go through is I would say, or I'd say that I would, first of all, not go into defensive mode. I would not react to the situation. I will respond to the situation. I would understand the other person's point of view where he or she is coming from. And get the feedback and ask where to improve. That's very important you need. If someone is criticizing the Can I just say, oh, your, your work sucks. If they do say that, you need to ask, why does it suck? And please give me some feedback, how can I improve it? Then? Also write down all those feedback that that person has given you. Write it down and then try to work on it and see which are the first thing that you have to tackle. Also, if if there's a situation where you really have to talk to the person 101, have a meeting with a person, sit down and talk as 101. What do you think that I should improve? Don't, again, don't be angry, don't get upset. Just talk to the person. Hey, I really appreciate that you gave me a feedback. Can you please tell me how can I improve? Also, I will ask others for feedback as well. Hey, what do you think about my project? Maybe I don't tell the person, hey, that guy, criticize my work. Just say that, you know, how can you improve? So then finally, once you have everything together, then actually start improving it. If they work really needs improvement. And I'm sure we all need improvements one way or the other. Finally, if nothing works out and you know that this guy is giving criticism to everyone and that's what he's really good at. So then maybe talk to your manager or start to ignore that person. That's the only thing that is best you could do. So that's how I would answer this question. 31. How would you handle a dissatisfied customer: How would you handle a dissatisfied customer? Now you're probably thinking, HI, this question is more aligned toward people who are in sales, marketing or customer facing role? Well, not entirely. Well, if you are not in the customer facing role, then the customers, the people that you deal with within your company and other groups you'll leadership with other vendors, they are your customers to. So you have to respond to this question similar way as you will respond as if you were in a customer service rule. Now, I remember one time I read this note and an a sharp it says there are only two rules for customer service. Number one is customer is always right. Rule number two, if the customer is ever wrong, reread rule number one, I really like that and it's kind of like tattooed in my mind and I always remember it. So, and also as big example, I could say Amazon is one of the biggest company in the world. That's me doing billions of dollars of business. And do you know why? Because they have I would say one of the best customer service, you pick up the phone without any delay, the pickup the phone. They try to help you and they help you genuinely. That's why they're doing so good. Anyway. So when the hiring manager asks you this question, how would you have to respond? Again? You have to go to the sequence and the sequence you have to do which I have, which I follow, is first of all, every time there's a dissatisfied customer or they're angry at us. Again, we don't have to react to that. We have to understand this situation. We don't have to take it personally. Remember, this is all business. This is not professional. So don't take it personally. I wouldn't do it. Rb, I will be remained calm and actually try to listen to the person, understand the situation. I would never say that they are wrong. I will ask more questions. I'll acknowledge yes, that I understand and I'm listening. Ask them for solution. May be they are dissatisfied. Maybe they have ideas to improve whatever the situation is. Maybe they could tell us, ask, what do you think that it could have happened? Talk to your manager if you are out of clues, how do you handle it? Always Goryeo manager, I would go to the manager, asked for suggestions or ask for advice. Also. I would if I had to apologize to the customer, I wouldn't even think of for a second. I would that's fine. Then I would act on a an a solution. What are they looking for? I know they sometimes a customer, all they want is admit they were wrong. They want the admission of guilt and they are okay with that. They don't they're not looking for any compensation or something to get the money back or anything. Most of the time when you are really nice to the customer, they are okay with your apology that you acceptance that you were wrong. And then of course, once you have settled everything down, always make sure you follow up with the customer. Ask them, hey, Jonah, I'm sorry that situation happen. Are you satisfied? Is there anything I could do for you? That's how you have to respond to this question. 32. Your manager assigned you a project with tight deadline, how would you handle it: Let's look at another situation question and that is your manager. Assign you a project but very tight deadline. How would you handle a situation like that? Now, before I go over this question, let me tell you there are only two reason you manager could do something like that. One, she really wants to have that project completed. There is no other option with their second. You really upset her for for some reason, that she really wants to give you a hard time. Anyway. Regardless what the situation is. Now the question is, how can we handle it? What I would say is, first of all, I would not react to the situation. And I'd say react, meaning I wouldn't even get angry right away. I would try to understand the situation and understanding the situation is like more of a Responding to the situation and reacting to it. I will also never commit to something that I cannot deliver. If a project is assigned has to be delivered by Friday. And I know the project takes more than two or three weeks. Now I would not commit or I would not reply back saying yes, boss, you got it. Also, evaluate if there is any way I could complete the project before I replying back, I'll spend some time see what can be done with the project. So I would try to shift some of my priorities around. I will have a one on one communication with my boss and ask whether she can change some priorities for me. Shift few things around. Maybe I'm working on ten different things. Now. Which one takes the priority? I don't know. She wouldn't know. She's my boss. You would know better. So I will sit down with her and talk to her about that. Also, I'll ask my team members for some insight or some help if someone in my team is willing to help me. Also, I would divide my project maybe into different phases and present that to my boss and saying, hey boss, this project cannot be done by Friday. Can we put that in like two or three different phases? I'll complete the first phase by Friday, second phase by next Friday in third phase, or complete the entire project by this date. Tried to come up with the resolution, see if your boss agrees to it. And then if nothing works, I'll try to put as much time as I can into the work. And at the end where it's not finished, I will also as I go along, I will try to update my manager where I am. What are the hurdles? What are the things that I need his or her help it. So anyway, that's how I would go about answering this question. 33. What would be your 90 days plan if you were hired: What would be your 90-day plan if you were hired? Also, if you wanted to rephrase this question is, how would you come on board and what would be your way to learn the environment the first few weeks. Now, the reason behind this and why the hiring manager is asking you this question. Because they really wanted to know your approach, your equation, your planning schedule, you strategy, and most importantly, whether you are kind of person who needs baby sitting. They don't probably have time to go and teach you everything. So they are looking for someone who had just come on board with enough knowledge and right away stop working. So that's why they asked you this question. So the way you should answer is first of all, I would first go through the documentation process and procedures that you have in place. Maybe you have Wikipedia, some online resources. I'll also look for some virtual training, some in-class training if if it's available. Also setup a phone or in-person calls with some key people. Maybe the people who really know things. I'll also set up a recurring one on one meeting with my boss maybe once or twice a week, especially in the first few weeks. Also engage how does for little things like specially for setting up my laptop, setting up my sum, IT related. So I'm not gonna go run bothering people about that, especially. I'll also learn from the best, best meaning. I'll find out who are the real people who have been working with the company for so long. And they would know a lot of things to try to find those people who they are. And I would sit with them, try to find some time. Now maybe during this process, the people that I'm trying to look for are really busy. So I will have to work around their schedule. I definitely not going to sit around and wait for someone to come and tell me what to do or how to learn and find the resources. And I've learned and I'd get things done. 34. How would you respond to a stressful situation (e: Let's talk about another situation question. How would you respond to a stressful situation? For example, a system wide outage, a fire alarms, or some kind of disaster. Now at this point, the hiring manager really wants to know definition of stress. Your approach to handle a difficult stressful situation like this, just strategy behind this. So the way you should answer is, I would remain calm. That's a very first thing that we all have to do. Not to get panic for any type of situations and remain calm because you can make the right decision and you're not panic. And I would understand the situation exactly what happened. Why did it happen? Is it a false alarm or is it a radiant outage, or is it a considered are declared as a disaster. I also bring all the involved parties. I will try to see who are responsible to fix that situation. I'll bring them on, talk to them, or if there is necessary, I'll set up a conference bridge to bringing everyone and try to understand. Also, I would gather all the facts and all the troubleshooting documents or notes. I will review the guidelines or procedures that are in place. It's something like that happened. What would be the approach? What would be the right where maybe they had had they have had this type of outage or disaster in the past and they have all of those steps recorded. I would also delegate if there are some tasks that I know that other persons are more suited to work on. Then basically stepping on everyone's TO will delegate if i could. Also, I will talk to my manager always before I do anything, before I make any decision, before I call any shots, I will talk to my manager or leadership someone. If a manager is not a well, I'll talk to them, find out the right procedure and right way. If something that I'm not aware of a man not experienced. And that's how you should answer. 35. What was the last project you led, and what was its outcome: Now let's look at some of the technical question. One of the question is, what was the last project that you led and what was the outcome? Now remember, technical questions are not just like general question, not behavioral question or situational questions. Technical questions are more geared towards your skills. Skills that you possess, skills that you learn over the years, over your profession, career, or even in college. So the hiring manager at this point really wants to know your team collaboration or coordination. They want to know how you communicated, how's your communication skills, how your documentation skills? Now here are a few tips that I want to give you to ask this question. Make sure you do not make up or just say, I don't know. You could include some past examples or past experience asked to repeat the question. So if you do not understand the question, don't just guess. You could go ahead and ask them to please repeat the question. Take your time and you have to answer. Maybe this is a technical question, you have to think it through. Maybe you need a few seconds to answer. That's perfectly fine. Be precise. As I always say, is when someone asks you what is two plus two, always say four. Don't just go around and say, you know what, one plus three is also for Sidhant, say just say two plus two, it is four and be done. Also relate to any existing projects or skills listed in the job description. So while you're going through and telling the projects that you let you lead. Then pick up those keywords that you notice in the job description that they are looking for and try to inject those keywords n2. Answering this question. Now, let's see. Let's talk about something that you did in the projects of my last project is about x-y-z. So you are going through this, make sure you include these things that I'm gonna go over. Number one, you have to show some leadership leadership skills because project or are handling a project does require leadership. So make sure you add that into your answer. Also mentioned teams and you worked, that you work with your collaboration, your coordination also include some like dollar amounts, some numbers like when you complete the project, what was outcome? Whether you increase the revenue, you increase, you increase the productivity, you reduce the number of hours, numbers quantifiable facts mentioned that. Also a timeline expectancy, like how long did it take you to complete it, but there's a bag or small project. The end result and anything you learn from it also go over it. And the last thing lists, lists all the tools and resources that you use. Maybe you went over the PowerPoint presentation. Maybe you use some tools, some words, some access and formal. Do you mentioned that you include that in your project or maybe the project tool itself that you use that to complete the project. So do mention that tools. So here, so these are the few things I really want you to include when you answer this question. 36. How do you keep up with innovation within your field: How do you keep up with innovation within your field? Now you're probably thinking new things, new technologies probably applicable in IT only. Now, really new things happen everywhere, in every field, no matter whether you are in medical field, in law and health and finance, you're going to see different software, different methods, even if you're in taxation and maybe this year Taxation Code is different the next year. So how do you keep up to that? That's what the hiring manager wants to know. What the hiring manager is looking for is your interests. What are the innovative ideas that you have, if any? Are you open to new things? Do you embrace new things or change? Have you applied any changes in the past and your past experience? So let me give you a tip, a couple of tips actually. One is, I want you to be honest, just don't make up things. I want you to mention something if you even have learned from even shows like Star Trek or even Seinfeld CIO mentioned that if you have learned a lesson, if you have actually keep up with those shows to learn something new within your field may be you are, you are in film industry, you watch those. Also make sure whatever the resources that you use don't go more than two or three resources. So the way you should answer as are that there are resources that you could use. And mentioned that I keep up with the newer things or new technologies through reading books, through articles, to seminars, webinars, conferences, onsite training or virtual training. Google News Feed, Twitter. Everybody Tweet down days, right? You get all the information, updates, news, twitter, Facebook. So there's so many groups on Facebook you can join groups that are related to your field and you can get all the updates. Community events, meet obsessions, email updates from your Wender. There's so many different resources that you can sign up and get all the updates. Now it is up to you now to decide which one do you work on or if you have not, then I would strongly suggest you to go and look into these resources and sign up so you could get all the updates within your field. 37. How would you market our product or brand: How would you market a product or brand? Now you're probably thinking this is more like a sales or marketing question. Well, maybe a hiring manager would ask you this question, even though you have nothing to do with marketing a product, maybe you are working or you get high for a company, let's say XYZ and you have to actually carry its name. You have to be an ambassador for that company. So what the hiring manager is looking for is your personality. How do you think? How you could act as an ambassador of the company? Are you a leader type? Are you, are you are a follower type. So there are few tips that you should remember. One is include any of the marketing strategies that you know of if it is purely related to marketing the product. There are so many keywords out there, please do mention them. Also, think outside of the box. So maybe you have your own ideas. Just say it, bring it, bring innovative ideas, not just some keywords, keywords from the book. That is something they are looking for that shows the leadership qualities. Also mentioned some past experience where you actually have implemented your way. So the way you should answer is, I would learn the product first of all. So something that I have to sell, even if it's a brand of his accompany, I would learn about the company. I would learn about the product, what are the features, what it has to offer? I'll go through the existing brochures or literature, anything that has to do with the product, attend any training that is available. A re-invent the wheel only if necessary. Now a lot of people who joined the company, they tried to change everything because they think maybe their method is better than anything else. But remember one thing, you don't have to reinvent everything. Sometimes things do work, they are running the company for a while. You just started. So try to first understand how things are working before you start reinventing the wheel. Also, do a team work 70 a team find out what ideas they have. Present your ideas to them. It's all at the end, it's a teamwork. And then at the end, once you know what you're gonna do, then set your goal. I would go and set my goal, and that's how I would cope market my product. That's exactly you will have to answer this question. 38. What version of x application are you running in your environment: Okay, let's look at another technical question and that is what is the version of the application that you are running in your environment? Now you're probably thinking again, hey, this is a technical question. I work in a finance department, I have nothing to do about this. Not entirely true. So if you are working even in finance department or any other department, I'm sure you're working on some kind of tool and you probably have that on your resume. So if you have anything on your resume and you cannot support, you better take that out. And a lot of people, what they do is they add some keywords in the resume and they think that a would shortlist their resume. It might be true your resume will get shortlisted. But what, what do you think will happen when the hiring manager is actually going to ask you the functionality of the application and you cannot answer, that's a really bad. So make sure whatever you have written in your resume, you could support it. Now let's go over what exactly the hiring manager looking for. I'm looking for is whether you really have worked on that tool or not. The hiring manager looking for your level of familiarity with that tool and also how you, how productive was that tool for you? So when you need to answer this question, makes sure it's first of all, be very precise. If you know the versions, just say it and be done. And if you don't know it, you could simply say either Lee, don't know. Ok. Now the way you should answer as you could simply say, hey, yes, I have worked on this, this software and the version that I worked with, I believe it's 2. Now, if that's not accurate, you could simply say that you know what? I actually have worked with this tool somewhere like few years ago, but I don't remember exactly what version is it on right now. And I'm still familiar with some of the feature it has. You could also say, I do have exposure to this application, but I probably don't have exposure to the extent that you have. So now you see how you're handling it. You are actually saying, Hey, hiring manager, you, you know a lot than me. You killing two birds with one stone, you're answering and plus you making him happy. So that's how you have to answer this type of question. 39. What is your salary expectation: Okay, so now let's work on a salary questions. And the questions, the most common one, What are your salary expectations? Now, remember one thing most of the time what happen is when you are going through the hiring, or sorry, a recruiter or a headhunter, they already discussed this with you. They already tell you, hey, you know what, this job or this project has the budget for this this much per hour Dasa salary and they already discussed with us already done. Also, if you come into the HR, they have already discussed that with you. Now, if you have not and you come to this question and the hiring manager asks you this question. The reason they are asking you this question, number one, is they have a budget in place. They wanted to make sure that you are within that budget. Second, they wanted to know whether you really know your worth. So if you're coming in and asking for a $100 thousand and you really worth $50 thousand. So with the experience that you have, so they wanted to know if you know your worth plus f, they are asking you this question after the interview, everything is done, then consider this as a good question because they are at a point where now they're asking you this question and they probably very close to hiring you. They already made you mind they're like you, they ask you other questions, you answer everything and now they're asking you this last question. Most of the time what happens is if they didn't ask you this question at the end and you don't know anything about the salary, most likely they probably gonna say no to you. But anyway, so if you hear this question in the end from the hiring manager, that's considered as a good news. Now, how you should respond? First of all, you should always provide a salary range. Never give a number. Don't say, hey, you know what? I'm looking for $90 thousand. Now. Don't be very Pacific on the number give arranged. I'm looking for anywhere between 70 to 80 thousand. So 70 to 90 thousand give us a little bigger range so they would have room to negotiate. So let's say they come back and they say, you know, we cannot have we cannot give you $90 thousand because that's not what our budget. Now you have the option to negotiate right there or just tell them, you know what, let me sleep over it. And that's perfectly fine. You could take a day or two and think about it. But if you already know that how you need to handle this question you very close to what they are offering you, then you could actually negotiate. The negotiation option that you could add to this is o, is there any assign on bones? Is there any yearly bonus? What is the raise of yearly raise? Is that any relocation boldness, is there any retention bonus? Maybe they giving you two weeks of vacation. So if and giving you less money. So maybe you could ask for more vacation days and have them remain on the same amount. So I know a lot of times companies, I tied on the budget, they just given some budget, they cannot go more than that. So in that case, just make sure you tell them that, hey, I'm willing to take that as long as you give me Vk extra, two weeks extra. So these are the few negotiations because as you could add when answering this question. 40. Bonus negotiation: Now let's look at the bone as part. If you have already worked out your salary, everything is done. Now comes a part of bonus. A lot of companies have a set bonus for the employees based on their salary, a percentage of it. Now that is something it's very hard to change, but you never know. So never hurt to ask. Always go back to the hiring manager or the HR representative and ask if there is more room to negotiate in the bonus. If they don't, they always have some type of sign-on bonus, some relocation bones or some retention bones. Meaning if you stay with the company for a year or two year, you'll get the bonus after the two years anniversary. So that's how you could get it. So try to negotiate if you can. But if you can and you already made your mind, that is perfectly fine. Go and start your job objects don't let the little things holds you back. You gotta have the bonus and salary or compensation structure in your head before even going to the interview. So anyway, there are, the reason for this lecture is that there is some room that you could talk Once you have the offer on the table. And I tell you that I don't even think about that. You know what? If I asked for bonus, maybe they're going to reject it and they're gonna go with another person. No, they can once they have offered you, unless you decline it, they're not going to go to any other candidate. You have the right to ask or negotiate your bone structure. Thank you. 41. Ask Questions: Today I wanna give you a few tips on your interview skills. And that is asking question, excuse me. So they ask you a ton of questions, right? So at the end, they're gonna give you this opportunity is to ask them the question. So just don't sit there and says No, thank you. I don't have any questions for you. So I wanted to share with you some of the examples that you should and should not ask. Let's talk about some of the things or some of the question that you should not ask? Some of them are. So you think I got the job? No. That's too early. Never asked that question. Whether you're on a phone interview or in-person interview, you should not ask that question or even give them a even a small indication of getting a confirmation if you got the job or not. Another example is, do I get paid for the overtime? That's not the right time to ask you. You should ask these questions, especially to your HR representative. So when you are having a conversation with your hiring manager or people on the panel who are not or who do not belong to HR, you should not ask that question to them. This question is for the HR people. Another example is, can it work from home twice or three times a week? Now, why do you want to ask that question when they have that policy unassessed written down and job description that you would have a flexibility to work from home. So don't ask that. Yes. Once you start the job, you get to know your manager well and you develop a good relationship with your manager, then at that point, you could ask your manager, hey, is it okay if I work from home from two days or three days? Again, that it depends on your manager if he or she allows you to work from home. Another example, last example I'll give you is do not ask anything about their nationality, their race, their age, or any of the personal question for that matter, hey, which school did you go to? Where'd you grow up and what's your neighbour? Nothing like that. Now let's talk about questions that you should ask. Number one is what's next step in the interview or hiring process. So at the end of when they give you this opportunity, this is one of the best question that I would also ask. Now this shows that you are eager to know what's the next step and you are interested to know about it and you like the job. So that's perfectly fine. They'll give you the next step is Enron. That is going to be another round of interview or you're going to hear from HR or so on. Another example, how would you describe a typical day for me? So let's say if I got the job, how would you tell me? What will be my day to day will look like? That's a very good question. I love to ask that question as well because it serves two purposes. One is shows that again, I'm very interested in the job and it seems like as if I already got the job. And second, when they actually tell you that how the data looks like, you will have an idea how much work you have to do and what do they expect from you? And an example is, how can I be successful in this role? Okay, great question. So they want you to perform certain duties and expect from you to have those roles in job descriptions to be completed. So for that, they have to say or, or focus on some of the things really are looking for. So if you ask them this question, they will actually put everything in summer and summarizes that that's the person we're looking for and that's how you're going to be successful in this job rule. Okay. Another one, why the other person left? And what's the what's your attrition rate? That is perfectly fine. Some people don't ask if you don't want it to ask that, that's okay too. But if you are back filling for someone, I think you have the right to ask that why that person left? And maybe the person left because of person doesn't like the environment, or maybe they have to tell you. So at that point, this is going to go for in your favor, but whether this company is really good company for your not because it's not really you getting a job. You have to make sure the job that you're getting is actually something that you really want to work for. Maybe two months later you really don't like and you back on the market and looking for a job, really you want to waste that time. So make sure you ask the question. In other one is, how many people will be working with. That gives you a sense of the team, how big the team is and going moving forward. Do you expect the responsibility of this role to change in the near future? That shows that you want to grow in that role. And another one or I would say the last one is, is there are travel involved or do I have to work over time? That is fine. You can ask for a few are expected to work for overtime or if you're expected to go and travel for some percentage or not. If you cannot travel, that's a right time to know. So you don't have to waste more time and go for more interviews. And then later on find out, oh, that's requests travel, which you really can't do. So these are the few question that you should ask and few of them that I covered earlier that you should not ask. And I hope this really. 42. Leaving on a high note: Hello everyone. Today I'm going to share with you one of the most important interview tip that will help you significantly in your interview process. So please grab that piece of paper, a notebook, and a pencil, and write it down. And that is leaving on a high note. What that really means is when you are done with your interview, everything is completed. It whether it's for half an hour, an hour, you are done. And now it's almost the last, something lasting that you have to say. A lot of people don't even say anything and leave. But this is the moment, these last 20 seconds or 30 seconds, I would say the best time you could ever have. And that is to leave on a high note. And what is a high note? High note is something that will remain in their head, remain in their mind when you leave. Maybe they have five more people in line after you who are going to come and have a go to the interview. So you think they will remember you said you have to leave something with them that they will remember you. And what are those things that I'm going to share with you? I have a few examples and I'm gonna go over, so please write them down. And also, I want you to follow these only if you truly are the kind of person who would actually do that in real life, let's go. We're one-by-one. One thing I do want to tell you, John, thank you so much for the opportunity, but I do want to tell you one thing. If you ask me something and I don't know the answer, I will tell you that I don't know the answer, but no matter what it takes, I will find that answer and I'll get you that answer. Fair enough. So this is something that will stay with that person. And that example I could give you are a John. Thank you so much, but I wanted to mention one thing I might not have all the experience that you are looking for, but I want you to know you will have someone in your team who is reliable. Even if you call me in the middle of the night. See, you have to tell you have to say these things with a sincere heart. That literally if you call me at nighttime, I will be the one verse bonding. Maybe I don't have everything, all the experience you're looking for, but I will be the first one who will respond to your call. And the example is, and again, John, thank you so much for your time. But one thing I do want to tell you before I leave, and that is I can assure you that one day you will come to me and you would tell me, hey, Enron, I made the best decision by hiring. You. See, because you will know the way I work and you will know that I won't let you down. Another example. Hey John, thank you so much for your time. Uh, one thing before I leave and I tell you that I could assure you that I will be a really valuable asset for your team. And another thing that you could tell him before you leave is, john, You know what? I know, I might not have all the expertise you're looking for, but I could tell you one thing. I'm, I'm a very innovative person and the person who always think outside of the box. Maybe you assign me something from a to Z. I'll do it. I'll go home. No, I will keep digging out to keep trying to find ways to improve our system, to improve our process. That's the person I am. See these are the things. It will literally take 20 seconds to say these things. But again, I want you to tell these things only if you really mean it. So no matter if John has to take ten more interviews, that their last high note would get stuck in his mind. So that's my last advice to you about the interview. I really hope this tip. 43. Saying Good bye: Okay, by now, everything is said and done. And now your job interview has ended, and now it's time to say goodbye. So what that really means is I want you to stand up, address everyone where their name. If there are three to five people, it's so easy to remember their name. Then I want you to shake everyone's hand. And then I want you to tell them, hey Bob, Peter, John. Thank you so much for the opportunity. Thank you so much for your time that you're given me today to go over this role. And I love to hear from you soon. This is something we'll remain with them. This is something that they would tell them that you are looking forward to looking for their positive response. Now when you get up, I want you to open the door and hold the door for them. You I know you probably don't work then they're going to let you go first, but insist. Hold the door until everyone leaves the room and then let them lead you to the elevator. That's the last thing you have to do. Same thing if you're on the phone to the same thing. Tell everyone addressed them with their name and tell them, hey, I'm so grateful that you guys given me time and opportunity to talk about my skills. And I'm really looking forward to hearing back from you and then wait until everyone hangs up. That's my tip. On the last thing where you actually going to leave a mark. They can I remember you. 44. Followup after the Interview: Hello folks. This is your guide, your friend Enron absolute. Today I wanted to give you another interview tip and that as following up after the interview. So you have done your interview, and of course, I believe in you believe that you have done a great job. And now it's time to send them a thank you or something to follow up some of these tips I wanted to share with you what you should do, what should you should not? Number one is always send a thank you note and be sincere about it. Don't just make up things. Be really sincere that you really like the job and you really liked talking to them. So how are you going to send a thank you note is through the email. So most likely before the interview, you probably have an email from the HR or from from a recruiter. Please reach out to them, ask them for an email of the hiring manager. Let's suppose if you do not have that email or you don't get it, that is fine. I want you to still send them a thank you note or thank you. Email and tell the HR person or the recruiter to please forward that. Thank you. Note to the hiring panel. Next tip is I want you to send that within 24 hours of your interview. Do not wait more than 24 hours. Next, remind them why you think you are qualified. Please add that in that same Thank you. Email or letter that in one sentence. Why do you think that you are a good candidate for that job? And then one thing that I would, I would recommend you not to do is don't send a private message. Also a friend's request on social media. So don't try to find them on Facebook or LinkedIn and send them a request. Find them and check their profile. That is perfectly fine, but don't send them a friend's request. So the tip was is to follow up after the interview. I hope this will really help you if you have any questions, let me know. 45. Update your skills and your resume: Okay. So by this time you already done with the interview? A few our past or maybe a day pass and you waiting to get an update from the hiring manager or the recruiter. Now while you wait, I want you to grab a pad and a pen. And I want you to write down three most important things on that. Number one, I want you to write down all the questions that were asked during the interview and you were not able to answer them. Probably not have covered in this course either. So I want you to write those questions and go online and find the proper answer and practice. Number two, I want you to update your resume for all the things that probably you have and you did not include in your resume. I want you to update it. And the third thing I want you to do is go and learn all the skills that they mentioned that you did not have. Now I'm not talking about those skills that takes six months or a year or actual practical training. I'm not talking about that. I'm talking about those that can easily be learned by watching a few videos. So there are so many online resources like YouTube Resources, Facebook, there's so many of them. Maybe you could go even vendor's website, learn some of the free training. So find out the time and learned though so you'll be ready to answer those skill-related question. And your next interview. Good luck and see you in the next video. 46. Learn from your mistakes: We all learn from mistakes, and that's what the human nature is we learned from our past experiences. And interview session is also an experience that you learn from it. As you go through more interviews, you can learn more. So what I want you to do after the interview, I want you to write down all the things that you that you could think off where you made a mistake, write it down and I'm sure you will be able to write down if you do not waste time, if you do not give a big gap between the time you took them into and the time you're writing those mistakes. So right down, right away. And then once you have it all, then try to find a way how you could improve on those mistakes. How can you avoid the things that you said that you should not have said? Maybe tried to do more mock interviews or record yourself and then listen again. Did you make that mistake again? And I'm sure if you are going to practice, you will definitely avoid those mistakes tried and I'm sure it will work for you. 47. Dos: Let's recap some of the things that you should do during your job interview. Now, as I go through my list, I want you to checkmark on each of them and make sure you are following each point. Number one, I want you to support your resume, whatever you have written in your resume, you should know each and every line. Number two, I want you to practice, practice, and practice. Get a phone, get a recording device and record your interviews. Then moving on, I want you to do company research and I'm sure a lot of people actually do the research. I want you to do that as well before you go into the job interview. Wants you to read all the keywords and job description. The keywords are very important because remember, the hiring manager is the one who actually have written job description and when he or she hears those same keywords, they would like it. Alright. I want you to be there 15 minutes before. Be enthusiastic instead of being nervous. Shake everyone's hand. Talk about numbers. Smile, be precise. Remember the names, understand the question before answering it. Assess yourself through out the interview. Make sure that if anyone is losing attention, you regained their attention. Use the star method. We talked about the star method in our behavioral question, situation, task, action, and result. Ask questions when the interview reaches toward the end, ask you questions that you have. Leave on a high note, leave in the end after shaking everyone's had meaning, let everyone leave the leave the office, leave the place before you leave. Send a thank you note. After the job interview is done, update your resume, your skills, and learn from your mistakes. So these are the list of all the things that you should do and you should check mark off. If you have any questions, let me know. Good luck. 48. Don't: Hello everyone. Let's talk about some of the things that I want you to avoid and should not do during the job interview process. And again, I have a list right here that I'm going to go over the list. And I want you to checkmark each one of them as we go through them. The very first one is, I don't want you to put too much perfume or cologne. What that really means is sometimes I have actually seen candidates come for a job interview and they actually have emptied the whole particle on themselves, create so much strong smell of Cologne. And sometimes people are allergic to those, some type of clones. So try not to overdo it. A couple of pumps should suffice, then don't complain. What that means is when you get to the job interview, don't talk about, oh my god, it was too much traffic. Trains are running late. It's too hot outside is too cold outside. The elevator is too slow. So don't start off with a complaining attitude. Always start off with the positive attitude. It's beautiful outside. Our love it. I love to walk. I love coming here. I love the smell of the building. Start with positive attitude and then you are going to gain the confidence. And also the people who are conducting your interview will like that positive energy coming out of you. Then don't sit until they ask you to. So as you meet them, shake hand, wait until they tell them Please have a seat. Don't chew gum. Maybe some people feel nervous. Maybe they feel that they have a bad breath and they chew gum through the process, please don't do it. Split the gum. It's not respectful way. Well, you answering question and you chewing gum, don't be too funny. I now sometime people want to be more personable and people want the hiring manager to like them and they have to be really funny. Now you don't have to be, you are doing a professional interview for a job. So you could have a slight humor, but not, don't make a fun out of yourself. Don't make a full bladder yourself. Alright. Don't interrupt the hiring manager. So while they're going through the process or well, the hiring manager is asking you a question, let them finish. And then if you have a question or you need to make a correction, then you say excuse me. I'm sorry. Can you please say that again or but don't interrupt them. Make up the answer, meaning I don't want you to make the makeup the answer. If you don't know, simply say I don't know and then trust me, nine out of ten hiring managers will love this answer. If you don't know anything, you could just say, Sorry, I don't know the answer. Then moving on, do not go over your personal failure. So you talk about some of the professional failures that you have and that's what you would therefore for professional job. But don't talk about some of the personal failures that you have. Also don't ask personal questions. Hey Gian, who's the hiring manager? Let's say, hey John, how many kids you have? Where do you live? Things of that nature. Try to avoid that. Also, don't make negative comments about your past boss or co-workers or existing boss. So if you're working for a company, ABC and your boss really sucks, or people that you work with really suck. Don't talk about them. Don't say anything bad about them. Then. Don't talk about salary unless they ask you. So don't bring up any kind of salary or compensation discussion unless they ask you. And the last one I have is don't give up. I will talk about this more in detail in my next video. But again, these are the few things that I want you to go through. Check mark each one of them. You make sure you understand each of them. If you have any questions, please let me know and good luck. 49. Dont Give up: Let's look at a worst-case scenario. You've got a call from your hiring manager or a camera, and they said they have decided to move on with another candidate. Now this must be very, very disappointing and very stressful on you. And I understand. But I want you to listen to a few things that I have to say. One, I want you to be honest about this. I want you to be honest with yourself and ask yourself, Did you give you a 100%? Now, I'm sure you're going to find answer to it if you did not try to give you a 100% for the next interview. Also, I want you to remain positive. Things happen for a reason. I want you to stay motivated, like in a way that it's okay if I didn't get it, I'll get a next time. They're more good jobs for me. I don't want you to think of it as a failure. I want you to think of it as an experience you gain, you learn something out of it. I don't want you to give up. It's not the end of the world. There's always hope. I want you to have that hope. Never lose hope. Let me give you my example. I came to this country in the United States for almost 23 years ago. I attended college and the tuition for the college was very high. So I had to work part-time. And there were time when high actually didn't have a decent meal at nighttime. So I would go by a quarter milk and a twenty-five cent cookie. And I tell you for at least two years, I did that where I only drank milk and the cookie, but I didn't give up. I didn't lose hope. So because of that, I am so proud where I am today. So for so that's my advice to you. So please don't give up. I wish you the best and good luck.