Research Plan for Itinerary Feature on Online Tracel Agent

Research Plan for Itinerary Feature on Online Tracel Agent - student project

Project status : Dummy project (not a real case)

Product description : Itinerary feature for online travel agent

Research method

  1. In-depth interview (to learn about the general behavior and pattern)
  2. Observation, asking users to create an itinerary in front of me (to see any patterns & blockers when creating itinerary)

Questions list :

  1. Where do you write down your travel plans? Please choose the most frequently used one.
  2. Why do you use that app/technique to plan your travels?
  3. What information do you include in your travel planning?
  4. If you were given the chance to improve your travel planning app/technique, what would it be?
  5. Which city/country are you planning to visit? Please practice creating its itinerary!