Research Plan for Itinerary Feature on Online Tracel Agent
Project status : Dummy project (not a real case)
Product description : Itinerary feature for online travel agent
Research method :
- In-depth interview (to learn about the general behavior and pattern)
- Observation, asking users to create an itinerary in front of me (to see any patterns & blockers when creating itinerary)
Questions list :
- Where do you write down your travel plans? Please choose the most frequently used one.
- Why do you use that app/technique to plan your travels?
- What information do you include in your travel planning?
- If you were given the chance to improve your travel planning app/technique, what would it be?
- Which city/country are you planning to visit? Please practice creating its itinerary!