User Research Techniques and Basics

Amy Mauriello, UX Strategist and Designer

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11 Lessons (46m)
    • 1. UX Basics Welcome

      0:53
    • 2. What is User Research?

      3:49
    • 3. Recruiting Participants

      5:07
    • 4. Field Studies & Contextual Interviews

      7:19
    • 5. Surveys & Questionnaires

      7:14
    • 6. Card Sorts

      10:34
    • 7. Personas

      1:27
    • 8. User Scenarios & Use Case

      2:14
    • 9. Task Analysis

      3:24
    • 10. Affinity Diagram

      1:23
    • 11. Class Project

      2:35

About This Class

This class is about the basic techniques user experience professionals utilize to gather information about users of a website or product. You’ll learn how to conduct an open card sort, conduct structured interviews, create user surveys, and conduct a task analysis.

By the end of the class, you will be able to talk to users in an effective way, gather data about how users are using your website or product, and be able to translate that data into actionable steps. You’re going to have an excellent portfolio piece illustrating your design process to others which is an invaluable skill to have.