Resume Masterclass: How to Create a Job-Winning Resume | Flo & Felipe | Skillshare

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Resume Masterclass: How to Create a Job-Winning Resume

teacher avatar Flo & Felipe, Co-Founders of The Way Factory

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Lessons in This Class

    • 1.



    • 2.

      You resume's form


    • 3.

      Your resume's content


    • 4.

      What if you have a career gap or no experience?


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About This Class

This class is the 3rd installment of our Masterclass series on purpose-driven job search. You can find our previous classes here:

  1. Mindset Masterclass: How To Cultivate Everlasting Growth
  2. Introspection Masterclass: Know Yourself and your Purpose

In Resume Masterclass you are gonna learn how to craft a relevant, clear, easy-to-read, and striking resume, both in terms of content and form. 

After this class, you will have learned how to write a resume that makes you stand out from the other applicants, increasing your chances of being called for your dream job! 

Before you get started: Head to the Projects of this class to download The Way Factory Playbook, as it'll be referenced throughout our lessons!


Bill Burnett & Dave Evans - Designing Your Life: How To Build A Well-Lived, Joyful Life

Christophe André, Alexandre Jollien, Matthieu Ricard - Á Nous La Liberté!

Dale Carnegie - How To Make Friends and Influence People

Daniel Kahneman - Thinking, Fast and Slow

Don Miguel Ruiz - The Four Agreements: A Practical Guide to Personal Freedom

Frederic Saldmann - The Best Medicine Is You

Greg McKeown - Essentialism: The Disciplined Pursuit Of Less

Julia Cameron - The Artist’s Way

Roger Fisher & William Ury - Getting To Yes: Negotiating An Agreement Without Giving In

Seneca - Moral Letters To Lucilius

Simon Sinek - Start With Why

Simon Sinek, David Mead, Peter Docker - Find Your Why: A Practical Guide for Discovering Purpose for You and Your Team

Tim Ferriss - The 4-Hour Workweek

Wayne Breitbarth - The Power Formula for LinkedIn Success, Kick-start Your Business, Brand, and Job Search

Meet Your Teacher

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Flo & Felipe

Co-Founders of The Way Factory


Hello, we are Florence and Felipe! We are the Co-Founders of The Way Factory.

 We help you build purpose-driven lives by sharing tools and knowledge in the areas of self-development and professional growth. We are neither psychologists, nor therapists. 

 We are in search of well-being, wisdom, peace, and serenity. We are curious about everything that relates to becoming a better version of ourselves and living our lives intentionally.

 We are authentic, spontaneous, empathetic, and in love with discovering new restaurants!  


Our personal path has led us to listen to tens of podcasts, read hundreds of books, and watch thousands of videos on personal development, life philosophy, and psycholog... See full profile

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1. Introduction: Your resume is your first contact between you and a company. You have less than ten seconds to catch a recruiter's attention with your resume. In fact, 7.4 seconds is the average time spent per resume. A router generally has a lot of resume to process ensure. It is therefore essential to have a real event. Clear, easy to read, and striking resume, both in terms of content and form. Let's get started with the form. 2. You resume's form: Clean and visually attractive resume is a good part of the way. If for cutters like your resume from the very first seconds, they will try to reinforce a positive belief about you and find all the elements that confirm the first impression. In psychology. This is called confirmation bias. And that bias that we already mentioned, if they like you want, that will convince themselves to like you even more. If from the very first moment, a recruiter has a positive opinion of your resume. If they believe that you are a good Candida, they will do everything to confirm their opinion. They will seek all the information that goes in the direction of the positive feeling and will be more tolerant if your resume does not meet the job description 100%. This. Pay attention to the form. Here, what you keep in mind. First, keep it one page. One page for resume. The rule, if you have two pages, it must really bring a significant added value. As remember, your resume is equivalent to a movie trailer issue will motivate the recruiter to call you during the interview that you will be able to dive into further details. The purpose of the resume is not to show everything you have done, but rather to display the most relevant achievements in your carrier. Seconds. Don't use pronouns as a best practice. Don't use I, me, my or worse, she, her directly start with action verbs. We will go deeper, but this point in the work experience section, third, don't choose passive voice. Passive voice and unclear or vague, it minimize your accomplishment and involvement. Example, best-performing marketing team was led by me. Example with active voice, lead the top performing and marketing teams for make it easy to read, use an easy to read phone, Helvetica, calibrated Cambria, Calibri, arial Times New Roman. Use a font size of 11, 12 for normal text and increased to 14164 titles. Use bold and increase font size for the main section. Education, experience, skill, obese. You can use italicized, but never underlies, underlined as it's not easily readable. Make sure you include belongs space between paragraphs and align your texts. And overcrowded resume is unsightly and pressing, don't pay the company's logo in your resume, it expats from nothing about the color. First advice, don't use more than three colors. I've asked you to use black or dark gray color for the font. You can use bright colors such as yellow, red, blue, orange, but only to keep clarifies the structure of your resume. Your resume shouldn't look like the Rio carnival. To use harmonious color. The firm shouldn't destroys the substance. You can use colors and your creativity as long as your resume remains professional and well-structured, avoid using a light font color on a white background as it makes the reading more difficult to read. Symbols we provide you in the course follows these guidelines for both your resume and cover letter. It this helps create a personal brand. Finally, be aware that some industrial jobs are more creative than others. If you're applying for a young startup or working in digital media graphic design, you can create a more creative and color resume that if you're applying for a more corporate job in law, banking, or financial industry, fights. Send your resume in PDF format. Don't say it. Send it in editable version as depending on the computer or software use, the workers might not receive it in the same format and styling. With PDF. No-risk, least everything in antique chronological money or your lattice experience first, your oldest one last in any section. Most recent works experience first. The last diploma obtain first, the order of the sections doesn't really matter. However, if you are a student with little work experience, I advise you to list education first. If you're already have experienced, then lease were worked experience first, seven, remain consistent. When you choose a phone. When you choose a format, please remain consistent. Use it so your resume. Don't use 50 different in the same way, if you break your experience down using bullet points, use bullet points to each experience. Don't start using arrow to describe the next experience. 8, save your resume using a clear name when you send your resume to work with her, when you apply to a job, make sure to label your resume correctly, to be easily remembered as a rocket or into avoid getting lost in the pile. Put your name, the position you are targeting, and the word Resume. Example. Jana bond, digital marketing manager, resume. 3. Your resume's content: Dive into the content of your resume. And for that, we will go section by section, contact information, summary, education, work experience, kill, hobbies. And before we get into that, I would like to address the importance of tailoring your resume to the job you're applying for. This doesn't mean that you need to remake your resume from scratch every time you apply for a job. This is unrealistic and whether contra productive. Instead, what I want you to do is to have your resumes to turn in a way that allows you to tolerate to a job position in less than 10 minutes. What do you do that? By finding keywords in the job posting and placing them in your Sumerian skill section. This, of course, so long as it meets your professional offering. For example, let's suppose that the job you're applying for lean project management. There's also support that this is a part of your skillset. Well, the sentence, Lyn, project management will be beautiful UI available in your summary and skill section. This will dramatically increase your chins and standing from the crowd and have the record drought. Want to know more about you? These will all come in handy in case the company you are applying for is using ATS application tracking system. This is so forth, That's cans resume, look for keywords and discard what isn't real event according to their algorithm. Before an actual human reviews your application. Certainly this is slightly more time-consuming, dense, simply sending the same version of your resume to every company you come across. As you saw in previous lesser, we highlight the importance of less but better, and this is exactly what we want you to do here. I locate your efforts to do what truly interests you so that you can make the most out of that opportunity. That's a legend right into each section of your resume. Contact information and useful details. The purpose of your resume is to stand out from the crowd and get called for the interview is therefore crucial. That is part is quickly identifiable and especially that nothing is forgetting so that the Roku jerk and contact you easily. Let's divide the essential, an optional information to include in your contact section. First zs and chop, FirstName, LastName, phone number. Be sure to have a professional voicemail and to include your name as it will satisfy the rocketry they called the right person E-mail address professional one. Don't be like me. Yes. Have to acknowledge that I didn't really have a great professional email address. Same on me. Of course, don't choose the e-mail address of your current employer either location. If you're worried about your privacy, you can just put the name of the city and the state. Geographic mobility. If you are willing to move cities, make sure that's clear in your resume. Indeed, this will increase your chance of being contact as it opens up more opportunities. Linkedin URL, your headline should include a title next or under your name, that you can adapt depending on the offer. For example. If you're applying for a web designer position, your resumes will say, John Doe, web designer. Even if you are changing careers and don't have much experience in the field of application. Your title says what your professional intention is. Second, optional, blog or portfolio if you have one date of birth, pictures, depending on the country. But if you do, it has to be a professional. One is better not to use a picture at all. That one when you are on vacation. Drinking more veto. Summary. A resume is summary is a brief text located at the top that highlights your assets and value as a candidate is basically the summary of your summary. Your summary should be impactful and help you stand out as a great candidate. It is what should lead the recruiter to go further in reviewing your resume. When writing your summary, consider the following. First. Avoid buzzwords. Do not use buzzwords that the recruiter's everywhere, such as motivates the dynamic passionate, either than say much about you personally or summary by adding your key achievements to use keywords. As mentioned in the beginning of this section, reviews a job description and look for keywords that fit your expertise, skills, and experience. Include them in your summary. Third, be specific, be specific to remain vague, use number if you can, to quantify your achievements. Remember, numbers speak louder than words for be concise. Summary, Merge, be succint. Between 25 lines. You are not writing a poem or a song or a book. Five, what to mention in this headline? Usual mentioned years of experience. Your years of experience, you're specially T min responsibilities or Min achievements. Your goals and motivation. Here, WHO and home not to write catchy summaries. If you have experience, good way to write it, digital marketing professional with for years of experience in a fast paced environment across a spectrum. Social media, SEO, email marketing, and affiliate marketing. Strong experience in cross-channel retelling, seeking carrier grows in the tech industry. Now, let is a bad way to write it. I am a digital marketing managers and for years I have strong skilled in marketing and digital bracketing Hanover to work within a cross-functional team. And I have experienced in managing people from different expertise and viral user the difference, I hope so, except my, my acting weight is a good example. You are mentioning relevant skills while showing specific achievement. Whereas in the bad example, your sentences are too long and not result oriented. Let's see now how that looks like when you are as students. Graduate with a masters in digital marketing from the Ohio State University, Cume loud, looking for a full-time position in digital marketing starting September 28th, 2020. Bad. I'm a young graduate student from the highest edge university that are obtained with honors. I'm motivated to work in digital marketing and I'm available starting on September 28th, 2020. One more example now for a career transition summary. If you are changing careers, highlight transferable skills from your previous position. You might not have the exact skills, virtue master, other that can be useful for the job you're applying to. For example, the summary belongs to a person who was a sales manager. A wants to start focusing on international human resource sales manager with ten years of experience in international companies, recruit, train, and manage a multicultural teams up to seven person awarded a company we're condition this year for exemplary leadership. Do you see even if this person never worked in human research, they already recruit and train employees, which is really win for the job. They also were recognized for their leadership, which is always valuable work experience. This is a main section of your resume. It's really in this section that you can stand out by highlighting your main responsibilities and key achievements. You can lab, work experience or professional experience, doesn't matter. Advise you to leave between three to six points for each experience. If you have extensive experience, don't lose your exhaustive work history. Live what most important based on your objective ketoses section is to include really when information about your work history as opposed to every single things you have done work wise, the fact that you did duck sitting ten years ago is not really relevant. However, if you are a student and didn't yet have experienced in the job internship you're applying for, then you can ofcourse mentioned new student job, even if they don't necessarily have a relevant link with the job you're applying for. For every work beats you are listing. Keep in mind the following. First job title. Each will be at the top of each work experience. This is what the Runge-Kutta we'll look at first. Therefore, the turtle is essential in must be explicit, easily readable, and findable. Make it bold and increase the font size by one or two points from the wrist. Second, that employed when did you start and end working at that company? You can add the month and year for each occurrence. The exact date is not needed. If you are still working at a given company you are listing, you can write something like Monster, year slash present. Third company name and description. Usually either employer's name as well as a quick description of whether do in order to give context to the recruiter. Example. Amazing companies software as a service company with present in 33 country, 8000 employee turnover of USD 860 million a year. For Q responsibilities and achievements. To go about this considers the following items. Use action verbs. Start by an action verb instead of. An action verb is one that express physical or mental action. If you can executive, then it's an action word. Non-action verbs rather express an opinion, preference, or need. Action verbs are great to use in a resume as it's a powerful way to describe your skill and responsibility. You can find a lot of action verbs online. You just have to type action, action word resume and you will find a lot of Example. Second, use a shirt sentence. Do not lose all your responsibility and every single task you did focus on the most. Really. Be specific. Show your achievement results in quantify If You Can. I told you numbers talks more than North. Indeed, this is very important to different yourself from your competitor. Don't just list task that could be the same as many others evolving in your field of expertise, show how well you did. Example. Digital manager. They start with a good example, designed an online sales funnel helping achieving commercial targets by increasing coercion. Five-person within a year, structured and managed a team of three with the implementation of KPIs, progress, trackability, increase a brand's social media present by 7% per 21 K followers through a personalization of paid advertisement. A bad example in the other way will be had been achieved. Commercial targets with email campaign, managing chemotherapy person, increase a brand social presence, improving social media engagement. Do you see the difference? The good example is more specific. Use keywords and provides concrete and quantify your bot elements for use key words for every experience you have had, makes sure you are using the keywords that make up for what you did. For example, if you are a digital marketing manager, make sure the description of your experience contains as you email marketing, community management and the like. This is, of course, so long as they are part of your skill sets, if you're unsure about what keywords to include for any given experience you had searched your job position on Google or LinkedIn to find related job posting, you will start seeing words of a sentence of phrases that repeat as you go through your posting. Zeus will be your keywords. This is not meant to be tailored with every job application you submit. Instead, the idea is to make the abilities you acquired as searchable and relevant as possible in order to stand out from the crowd. 80 cation. Current students, our recent graduates, time to shine. I will actually invite you to put the education section before the work experience section right at the top of your resume. As you might not have significant work experience, it's better to highlight your education. On the contrary, if you already have work experience, moves the section after this one, or even at the bottom of your resume as your experience will be way more important to the rocket earth and your diploma in your LinkedIn profile, I advise you to include your high school as it helps increase in net work. On the contrary, in your resume, if you have a university degree, then is not necessary to mention your high school diploma. So what to include in this section? First, essential, your university name, your degree. So specific areas that were covered during your education. For example, if you're an economist, did you cover microeconomics? Microeconomics, development economics, start and end years. Optional. Intel's any spatial occupation or recognition as a student that makes you stand out from the crowd. Gpa only if it's high enough. Of course, 3.5 or more. Space out mentions where you graduated with honors. Cum laude, magna cum laude, summa cum laude. As you might laugh right now, I know I'm not an expert. Volunteer. Certifications, any paper, essay, report, or academic contribution skills. This is a perfect section to include your abilities, know WHO, and we live in keywords. Remember to make sure you tailor your skills to the job you're applying for. Do not list all your skills, but only the ones that relate to the job and are coherent between your skills. And they offer skill set implied both hard skills, sub-skills. When listing your skill set, keep in mind the following items. First, difference between high-skilled versus soft skills. Hard skills are tangible. Example, photoshop, video editing. Soft skills are intangible and hard to measure skills. Example, empathy, teamwork, responsibility. Hard skills are the most important when it comes to your resume. Soft skills are really only if you avoid birds. Words like motivate the creative, we go worse, the one that everyone puts and that do not set you apart. Additionally, having soft skills on paper doesn't mean much. It's better if you display them during the interview phase. If you do mentions of skills in your resume, that's totally fine. Just make sure you have examples in mind that backup the existence of a given set of skills within your frame to rank your skin liver, it's important you specify how proficient you are when it comes to the skill you are listing. When doing so, considering the following range, beginner have shallow knowledge, intermediate, have certain ability, but there is room for improvement. Advanced, completely dominate the skill and languages is interesting to highlight your language skills if you have any, specifies a proficiency level according to the following range. Negative. Until mother tongue proficient, you fully dominated language. Fluent, you can establish communication. There is room for improvement. Like my beautiful English accent, intermediate, you can get around but still struggle to fully communicate. If you have a basic level, don't list the language as it won't add any value. Hobbies and volunteer work. Don't underestimate this section. There are two main reasons why your hobbies and volunteer work and help you stand out. First, it shows your personality. This part we visit a little bit more of your personality, show a part of you. And it's an additional element of discussion between you and the rocket, or it's also a way to create a link with a recruiter. Maybe they share the same hobbies or maybe a hobby will raise a curiosity and make them want to know more about you. Second, it help highlight transferable skills. And that can be really useful for the job you're applying for. For example, you apply for a sales position and you have yoga in your hobbies. It can show that you can manage stress, which is useful for a job that requires self-control to deal with daily objective and clamp pressure. Other example, you apply for a position that requires public speaking skills and you have done theater, please add it. As always, make sure your hobbies show the best part of you. If you bet interests, such as watching TV, each we will nothing will events or my cause, a negative impression. So now that you understand its importance here was to keep in mind, first, be specific to stand out. Don't only mentioned books, travel, sport in your hobbies section. Why? Because it's too general to cliche and therefore purposeless. It doesn't set yourself apart. You may like books, travel, sports does not the problem. But if you do develop further, what kind of books? Autobiography, fantasy, detective, travel. Where, WHO? Sports? What kind of sport? Where you in competition? Second, how to write this part? Your resume is not unlimited. It must be one page long. You must be selective in their content. So if you have a lot of professional experience, it's possible that you don't have the space to elaborate as much in the hobbies volunteer section that say it's essential to have a title related organization if any, location, year in which this happened. Short sentence with a brief description and main achievement. Example, fundraising volunteer, American Red Cross, who I owe 2015 worker did More than 45 boot donors in less than five months, thorough street convincing him and marketing and door knocking. Example with the My Hobbies section, Tennis Hall, you tennis league 2000 to 2012, one regional team championship in years 2005, 2007, and 2010. If you're a student or recent graduate and you still have free space on your resume. I advise you to read this part the same way as your professional experience detail in 234, we live in achievement to have or not to have references. This is a question. Professional references are the contacts that you provide to your employer so that they can have an external opinion on your work personality and confirm that choice. So should you add a reference section on your resume? It depends on two factor. First, if you are sure that your contact will speak positively about you, your work and interpersonal skills. It can be your previous manager, business partner, or even clients, someone able to provide a concrete example. So please forget about your mom. Second, if you have any room on your resume to fill in, if you already have a full resume, it's probably not that useful towards this section. The reference check is a step that usually take place after the interview once the rookie mudra has already made an idea of you to verify that the information you gave them is correct. So the section on your resume may take up unnecessary space at this stage of the process and actually prevent you from adding more information, such as your professional achievements. You can add this section if you have little experience, therefore, space to feel and grid reference to provide some people put the sentence reference, a request on their resume. Sure you do that. No. This is taking too much space. If the headquarter would like references, trust me, they will ask you anyway. So if the recruiter asks you for your references whole to provide them provide them with a separate within a separate file in a reference list document. Unless you have space. Once again, to fill in your resume, uses same phone type, size, color than the one used for your resume. Keep it simple. Just add the key information needed by the loquitur. They will need full name, job title, company name, and address, phone number, and or e-mail of the reference, your relationship with that person. Finally, which is really important, is if you add someone on your reference list is to make sure they're okay with it and notify them and may that they may be contact by potential and drier beforehand. 4. What if you have a career gap or no experience?: Resume will vary depending on your professional story. Zookeeper is to make the most out of your particular path and skills in order to highlight yourself as a desirable professional. And this can be particularly challenging if you are just getting started or if you have a carry gap. So here's how to write a resume depending on each of those situations. First, hotel, write a resume when you don't have experience. If you're a student or have limited professional experience, don't panic. You will still be able to fill out your resume. Everything fit in the course applies. Just the order of the sections will change. You are going to focus more on dissection, education, skills, any hobbies. And when listing every section, you will be more detailed for every ITM. For example, a candidate with more than 20 years of experience, one detail, the cores it took 20 years ago. But you will. And if you still have room to fill in, you can add a reference section with a professional contact details. For example, if you do or have had a student job during your study, Putin did reveal qualities should says the ability to organize between work and classes, a willingness to be independent and also a hard work hit. The idea is to put forward everything you have learned and skilled. You have developed, whether at school, in a school association, by volunteering, or even in your Hobbits. Now, how to write a resume? If there is a carrier gap, a gap in the resume can be explained by so many factors. Childcare, lay off, medical issues, relocation, personal project, and so on. A gut is not perceived in the best way by a recruiter, as in my array, some concern about your skills, ability to work or royalty. Therefore, the goal is to reassure them that gap is not a big deal as long as you know how to talk about it. First of all, is not necessary to specify all the gaps. A gap of six months or less does not require an explanation on the resume, but you do not need to proceed on your resume. During the interview is likely that the Rococo we'll dig deeper, prepare answers that will elide your ability to benefit from this period. Secondly, the God that happened 20 years ago didn't need to be mentioned. Don't shoot yourself in the food. Thirdly, you can use date to cover gaps. And no, it's not a lie. You just don't need to lease a month year. If you were in a position for a year, for example, you can write 2017, 2019 rather than September 2017, January 2019. Then if you nick job started in August 2019, you can leave it as 2019 present, which makes the seven month gap less obvious. However, be aware that the router will probably dig deeper in their interview about it. So prepare you answer. Firstly, you can feel your gap by using other experience you might have had during this time. I view, volunteer or complete your studies. All those experience comes, mentioned them in your resume. Finally, unusual, explained in two sentence the reason for this gap. It's necessary to reassure the rocket or the main idea is to talk about it positively. What did you learn from that period? Example, Super then you made a wall trip. Wall trip to South America, 2008, 2020. I backpacked in South America, visited non-country and provide English course to 200 students. What I learned, plant Bridget and coordinate the entire trip. Sharpen public speaking kills through the creation of an engaging English course. Learn Spanish and Portuguese with intermediate level.