Intro to UX: Fundamentals of Usability

Marieke McCloskey, Director of Research, UserTesting

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10 Videos (1h 21m)
    • Introduction

      3:11
    • What is usability?

      11:00
    • Why does it matter?

      6:42
    • Designing Digital Products for Ideal Usability

      10:59
    • Types of Usability Testing

      11:20
    • Usability Testing Best Practices

      5:48
    • Reporting on Findings

      11:14
    • Demo: Usability Study

      4:07
    • Demo: Heuristic Evaluation

      11:21
    • Final Thoughts

      5:39

About This Class

Join UserTesting's Marieke McCloskey for an insightful dive into usability — what it means, why it matters, and how you can optimize your product, service, or business.

What: In today's competitive market, it's never been more important to make sure that your user experience is easy, clear, and enjoyable. This 90-minute class gives you the frameworks, tools, and tactics to create a stand-out user experience, with key lessons in: 

  • what usability is
  • designing digital products for optimal usability
  • ways to evaluate usability (with hands-on demonstration)
  • best practices for reporting findings and recommendations

Who: This class is ideal for designers, marketers, product managers, developers, and everyone involved in a crafting great customer experiences.

Why: You'll gain a richer understanding of usability as a discipline, empowering you to design, evaluate, and iterate on the user experience.

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Explore more Skillshare classes by the experts and strategists at UserTesting, a user experience research platform for fast, real-time feedback.

221 of 229 students recommendSee All

Great class! Learned alot of stuff, also really liked the links and recommendations, thanks.
Its a helpfull introduction class, and it talks a lot about testing user experience.
Maru Duran

Graphic Designer

She's clear and very informative: loved this as an intro for UX/UI!

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Marieke McCloskey

Director of Research, UserTesting

Marieke McCloskey is the Director of Research at UserTesting, the user experience research platform that helps companies and individuals get on-demand feedback from their target markets. Previously, she was a User Experience Specialist at the Nielsen Norman Group. She holds Bachelor of Science from Utrecht University and an M.A. in Cognitive Science from Johns Hopkins University.