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Intro to UX: Fundamentals of Usability

Marieke McCloskey, Director of Research, UserTesting

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10 Videos (1h 21m)
    • Introduction

    • What is usability?

    • Why does it matter?

    • Designing Digital Products for Ideal Usability

    • Types of Usability Testing

    • Usability Testing Best Practices

    • Reporting on Findings

    • Demo: Usability Study

    • Demo: Heuristic Evaluation

    • Final Thoughts

160 students are watching this class

About This Class

Join UserTesting's Marieke McCloskey for an insightful dive into usability — what it means, why it matters, and how you can optimize your product, service, or business.

What: In today's competitive market, it's never been more important to make sure that your user experience is easy, clear, and enjoyable. This 90-minute class gives you the frameworks, tools, and tactics to create a stand-out user experience, with key lessons in: 

  • what usability is
  • designing digital products for optimal usability
  • ways to evaluate usability (with hands-on demonstration)
  • best practices for reporting findings and recommendations

Who: This class is ideal for designers, marketers, product managers, developers, and everyone involved in a crafting great customer experiences.

Why: You'll gain a richer understanding of usability as a discipline, empowering you to design, evaluate, and iterate on the user experience.


Explore more Skillshare classes by the experts and strategists at UserTesting, a user experience research platform for fast, real-time feedback.

320 of 329 students recommendSee All

For someone who already is in the field of User Experience this helped as a good refresher and having new concepts to explore. It doesn't provide a checklist of things, just different aspects you can come back to when working on this field.
A great intro to understanding what usability is, why it's important and how to get started on evaluating usability in order to create better user experiences!
Highly recommended. very useful. Thank you, Marieke!





Marieke McCloskey

Director of Research, UserTesting

Marieke McCloskey is the Director of Research at UserTesting, the user experience research platform that helps companies and individuals get on-demand feedback from their target markets. Previously, she was a User Experience Specialist at the Nielsen Norman Group. She holds Bachelor of Science from Utrecht University and an M.A. in Cognitive Science from Johns Hopkins University.

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