Corporate Receptionist Skills for Success: Be the Face of the Company
Mackenzie Wilson
Assista a este curso e milhares de outros
Assista a este curso e milhares de outros
Aulas neste curso
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1.
Introduction to the Course
1:43
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2.
Role of a Receptionist
6:48
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3.
Importance of a Receptionist
2:59
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4.
Professional Receptionist Roles
8:05
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5.
Communication Skills for Receptioonist
6:31
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6.
Telephone Skills - Part 1
2:51
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7.
Telephone Skills - Part 2
6:45
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8.
Listening Skills - Part 1
7:54
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9.
Taking Messages
4:37
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10.
Presenting and Appearance
5:25
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11.
Confidentiality Checklist
1:30
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12.
Being Organised as Receptionist
3:25
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Sobre este curso
If you’re looking to become a Corporate Receptionist or transition into a polished front desk role, this course is your ultimate starting point. You'll gain a full understanding of what it takes to work in a corporate reception setting—where professionalism, communication, and organization meet.
From greeting clients and handling calls to managing appointments and maintaining security, this course will walk you through the key responsibilities and soft skills needed to thrive. Whether you're just beginning or want to sharpen your skills for a more professional environment, this class will give you the confidence and tools to succeed.
By the end of this course, you'll be able to:
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Understand the core responsibilities of a corporate receptionist
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Greet and assist clients and visitors with professionalism
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Operate phone systems and handle calls with confidence
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Maintain a clean, safe, and organized reception area
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Manage calendars, appointments, and basic office admin tasks
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Practice strong listening, communication, and customer service skills
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Use essential office technology like email, printers, and booking systems
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Present yourself as reliable, dependable, and office-ready
Conheça seu professor
Hello, I'm Mackenzie.
I specialise in the area of Alternative Health, Anti-Aging, NLP and Nutrition.
My classes are designed to help you heal your physical and spiritual self.
In my classes here you will learn diets, clean eating, how to improve your sleep, skin, health, detoxify, give up smoke, alcohol and prolong your life span.
I am driven by our belief in the power of flexible education to improve or build new skills and transform and change people’s lives for the better and help them to achieve their life goals.
Visualizar o perfil completoProjeto prático de curso
The class project is designed to help students apply confidentiality best practices in real-world front desk situations, a core skill for any successful Corporate Receptionist.
In this project, you will take on the role of a corporate receptionist responsible for handling sensitive information at the front desk. You’ll assess potential confidentiality risks and outline practical steps to protect client, staff, and company information in your daily duties.
After completing your confidentiality action plan, make sure to do the following:
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Clearly outline at least five key actions you would take to uphold confidentiality at the front desk.
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Include one real-world scenario and how you would handle it professionally.
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Submit your completed plan to the Project Gallery.
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Share your thoughts or challenges in the Discussions section to help others reflect on real-life confidentiality dilemmas.
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