Adam Lesniak

Co-Owner Again Faster AU/NZ

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Organisational Structure that looks different.

Catherine you helped me solve a problem and create a tool that I'm likely to use many times throughout my career.  Thank you.

I knew it and could feel what I came up with in this class, but I couldn't bring it to life and explain it with influence until this project. 

Catherine, I've watched all of your class videos on Skillshare because I can relate to your style but I wasn't really keen produce a visual resume, knowing it wouldn't be the best use of my time right now.

I did want to contribute however, to thank you for taking your time to put these classes together for us.  So I decided to apply it to a management problem I had been thinking about for quite some time.

Org Charts!

Org charts usually look like this one I took from Google.  Boring.  Static.

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Org Charts cause as many problems as they solve

When managing a group or running a business, framework and structure are very important... to a point.  But when the work passes that point, the structure can become a hindrance to efficiency.  Has anyone ever worked in a group where the culture was to do only what was on their job description.  Or maybe you asked for help from another group who said, "we don't do that."  

Well, if you haven't, you will, and when you do, it will be frustrating for you.

Applying what as learned in this class

Our business has reached a point where we need to hire another person.  The reason: everyone is super busy and getting stressed.  So I've been thinking about the justification for the new hire, which of course brought me to think about where this person fits into the business and what would they really do.

My background is the corporate world so my mind went to the traditional org chart and I could tell immediately the traditional structure doesn't apply to our business.  As I thought about it, the traditional model doesn't really apply to many businesses anymore, does it?

So I made a few lines on the paper an got to a okay model like this, which was pretty close to what was in my head:

An organisational chart that doesn't allow for pigeon holing, silos or tin empires.  It's a visual model that promotes agility and organisation focus, which could be changed daily.  If you're in small business, you'll know agility is imperative.

Here is my sketch:

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I then used MS Word to punch this out:

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The idea is to visually present a fluid organisational structure to employees. The circles are live in the document so they can be moved around freely using MS Word.

Here's how to use the model

If you look at this model, you can clearly see this business has plenty of focus on the right and needs more help to bridge the gap to the team on the left.  That's where the new hire fits in.

Now let's say there is a slump in sales, and orders start to dry up.  In this model, the employees can be simply shifted to the left one by one until the balance is right again and sales pick up.  When the orders start to flow through the system, employees can return to the right.

The beauty of this model is that everyone can see the balance of current employee effort and with a bit of supporting data, everyone can understand why a change needs to be made.

The reality of small business

The reality of small business today is that everybody needs to be flexible, adaptable and multi-skilled.  A fluid, matrixed structure model like this lets everyone know where they fit into the organisation and what is important for them to be doing in relation to the rest of the business.

Final thoughts

This had been an abstract idea of mine for a while and I hadn't seen it in my career so far so I'm glad the light bulb went off in this class.  I can see many ways it will be helpful to me and hopefully it will be helpful to you too.

Zig Ziglar said something like... people don't always believe what they see.  And people don't always believe what they hear.  But people usually believe what they see and hear.

Visually presenting organisational data like this, in my model, is a way for employees to see where they fit, hear what they need to do and believe they are an important part of the process.

Let me know your thoughts.

Adam

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