Marketing for Nova Vitamin Store | Skillshare Projects



Marketing for Nova Vitamin Store

Nova Vitamin Store is a new retail subsidiary of Nova Laboratories Sdn Bhd (Nova Labs). Nova Labs is a Malaysia's Leader in Herbal Research & Development.

I am the person-in-charge of this retail subsidiary (everything from IT to operations to marketing). Coming from a nutrition & B2B sales background, I have zero marketing knowledge. 

I'm really excited about sharing this project with you guys. If you're the kind of person who believes in giving honest feedback and enjoys a bit of schadenfreude on a newbie... you're going to love commenting on this project. =) 

------------------------------------- Status Before Taking The Course -------------------------------

Nova Vitamin Store (NVS) is a new venture established in 2013 to create more brand awareness in Malaysian supplements market. Currently, most of our nutritional products are distributed through pharmacies (about 95%). 

One of the inspirations in creating NVS was from the book The New Rules of Retail (Robin Lewis & Michael Dart), where having more control over our own brand---especially on how our brand interacts with customers---is increasing becoming more more vital for our future. 

We currently have 4 outlets in various shopping malls in Kuala Lumpur, and we are opening 4-5 more new outlets this year.  


  1. What is Marketing for?
  2. What are we allowed to touch?
  3. What can we as marketers measure?
  4. What can we change?
  5. What promise are we going to make?
  6. What’s the hard part?
  7. Should your organization be making trends or following trends?
  8. Where is the risk?
  9. Who is in charge?
  10. Marketers spend money. Where are you spending the money? What is it for?
  11. How should we be spending our time?


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