Updated Feb, 10th 2013
What goal is your user trying to accomplish?
I have two types of users for Mama Mart
1)Tracie (seller) wants to sell or give away baby items that are no longer needed. She would like to pass them along to friends or family that need them, and any monetary gain would be a plus.
2) Maria (buyer) wants to purchase slightly used items from a trustworthy source at a discounted price.
Storyboard #1 - Maria, buyer
Answer: Is your customer who you thought they were? Did they have the problem?
Yes, seems like every current parent has things they were looking to give away/get rid of/sell. As for the parents-to-be, it was a mixed bag: majority of them agreed that they have or are willing to accept/purchase slightly used items. A small group were concerned about germs.
List the 5 key learnings from interviews