Alan Borecki

Drummer, Surfer, CMO at HelperDesk

193

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Customer Support Software - HelperDesk

What we do:

We give businesses full control over the communication with their customers and their team. 

How:

With a never ending twitter stream, monitoring hashtags and responding to customers can be overwhelming. We allow you to take tweets, DMs, emails and other social interactions and organize them all into one dashboard. 

Sort by customer, company, department, urgency, or any custom organization that you can imagine. 

Can it save me time?

And how! We'll set you up with a knowledgebase for your site, which allows your customers to help themselves with any common questions about your business. 

We'll also give you a "macro response" option, which let's you give your customers a response in a click, instead of having to type it all out. 

Tweets to your handle (@your_business) can also automatically be imported into the software.

Who's the little guy with the monocle?

That's Watson, he embodies our vision of elegant and timely customer support. At your service when you need him and always willing to help out. We're hoping to spread a little Watson to every business we interact with. 

Are we ready?

Nope, not quite! We'll post updates as we go. There's also a signup on our site to stay in the know. 

Why are we here?

Seth Godin is a big inspiration to us, so we couldn't pass up this course! We're also looking to help other businesses who are looking for feedback and support for their dreams and ideas. 

Early subscribers recieve a lifetime discount! A free package will also be available to help small businesses get started.

http://www.helperdesk.com/

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