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Care Cycle

MILESTONE ONE

I chose the problem: How do you monitor or watch your ailing parents as an adult if you live far away?

I chose this issue because I live on the East Coast (NYC) and my parents live in the SF Bay Area (CA) - I wonder how I will keep an eye on my aging parents as I grow more roots here in New York.

#1 Validation Board
https://docs.google.com/drawings/d/1_6jqF3Fe6iEbj8jmbpUjqYnxM5vSengHDF8WSSkgBcQ/edit?usp=sharing

#3 I spoke with people everywhere in my neighborhood- on the bus, on the train and at my local cafe.

In speaking with people, I discovered major differences between adults that live near their parents vs. adults that live far from their parents. I would like to speak to more of the latter category - partly to connect with them and share experiences, but also because I want to explore other concepts.

#4 No, my customer is not who I thought they were - in fact, I have more questions than answers.

Adults that live near their parents have a different outlook on caring for them because they can just hop in a car or a train and visit them. Physical proximity allows them to feel hands-on with their older parents overall health and care. Adults that do not live near their parents have a different experience, and within this group, I noticed a difference in perception between adults parents that have a large family and friend network in close proximity vs those that do not.

1) Adults that live in closer proximity to their parents have a different way of monitoring care for their elderly parents - they state, oh I can just visit in person or we talk all the time.

2) Adults that do not live in close proximity to their elderly parents seem to have less stress when a family network is near their parents. e.g. My Mom has a lot of sisters, or my Dad loves to play with my nieces and nephews. I’d say that the lack of physical proximity is made up by social proximity.

3) Adults that do not live in close proximity to their elderly parents, and whose parents do not have a large social network spoke more often about needing a helper or caregiver to monitor their parents behavior. When these helpers are available, they are used a source of information, so social proximity is met by paying a caregiver.

4) Most adults that do not live in close proximity to their parents say they wish they could visit them more. Others expressed a wish NOT to visit their parents but, in contrast want to at least monitor their health and care from afar.

5) Many had concerns about their parents health due to diabetes, blood pressure. I wanted to inquire about other medical ailments, but felt it might be too personal.





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