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CPR & having the right conversation!

1- I have a 2 in silence and a 0 in violence for my Style Under Stress Score 

2- One skill I could use to improve the quality of the conversation is CPR - I think it's often easy to target the wrong things in a conversation because content issues are easier to address and right in front of you.  We need to shift our attention to the pattern and relationships as well if we aren't getting any results. 

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