Hey there! I'm Devin, currently working as a UX Research Manager at Verizon with over 6 years of experience working in UX. I have experience in interaction design, information architecture, user research, design thinking and design strategy.

One of my favorite things is understanding people; how they think, what their goals are and what challenges they face. I have a lot of experience working with business partners and other designers to develop strategies aimed at solving for unmet needs and empowering people to do more.

I hold certifications by Nielsen Norman Group and the University of California, San Diego for UX and Interaction Design. I've been featured by Forrester in their recent report, "Modernize Your Customer Research" and I've had the pleasure of impacting the UX community with my outreach in partnership with UserTesting. I wrote a guest article and was a guest on a webinar discussing remote moderated research.

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Devin Harold

Strategist, Researcher, Designer

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