Email Management Course for Virtual Assistants
Sadiq Umar, Virtual Assistant Coach
Ve esta clase y miles más
Ve esta clase y miles más
Lecciones en esta clase
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1.
Welcome & Course Introduction
1:05
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2.
What is email management for virtual assistants?
2:35
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3.
Why business owners hire VAs for email management
2:18
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4.
Key responsibilities of an inbox manager
5:08
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5.
Navigating Gmail: primary tabs & layout
2:41
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6.
Settings overview (General, Labels, Filters, etc.)
3:59
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7.
Gmail mobile vs desktop experience
2:04
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8.
Archiving vs deleting emails
3:26
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9.
Creating and managing labels/folders
6:06
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10.
Using stars & important markers
1:41
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11.
Cleaning up a messy inbox
4:59
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12.
Automatic Filters, Auto-labeling & sorting incoming emails
4:36
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13.
Creating email rules (archive, forward, skip inbox, etc.)
2:51
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14.
Unsubscribing From Unwanted Newsletter
2:03
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15.
Writing & Sending Emails
5:24
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16.
Using CC, BCC, and Reply All correctly
3:41
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17.
Proofreading & avoiding common mistakes
2:53
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18.
Switching between accounts
1:42
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19.
Delegated email access (viewing and sending on behalf of client)
2:37
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20.
Gmail confidential mode
2:35
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El nivel se determina según la opinión de la mayoría de los estudiantes que han dejado reseñas en esta clase. La recomendación del profesor o de la profesora se muestra hasta que se recopilen al menos 5 reseñas de estudiantes.
10
Estudiantes
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Proyecto
Acerca de esta clase
Are you a beginner virtual assistant looking to master email management using Gmail? This course is designed to equip you with the essential skills to professionally manage client inboxes, organize emails efficiently, and maintain clear communication, all using one of the most widely used platforms: Gmail.
In this step-by-step course, you’ll learn exactly what clients expect when they hire a virtual assistant for email management. From understanding your role as an inbox manager to confidently navigating the Gmail interface, you’ll gain practical knowledge that you can apply immediately.
We’ll cover:
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How to organize and clean up messy inboxes using folders, labels, and stars
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Setting up filters and automation to save time and streamline communication
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Writing and responding to emails professionally and confidently
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Managing multiple Gmail accounts and sending emails on behalf of clients
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Real-world examples and practice exercises to help you build hands-on experience
Whether you're managing emails for a busy entrepreneur or supporting a team, this course will give you the tools you need to become a reliable, organized, and efficient virtual assistant.
By the end of this course, you’ll not only understand how to use Gmail like a pro—you’ll also be ready to offer email management as a service to clients with confidence.
Conoce a tu profesor(a)
I am Sadiq Umar. I started freelancing in 2019 and later transitioned to working as a Virtual Assistant. I have been a full-time Virtual Assistant since 2021.
I achieved a Top-Rated badge on Upwork with a 100% Job Success Score and reached Level 2 on Fiverr with a full 5-star client rating. Working as a freelancer and full-time Virtual Assistant, I have acquired extensive knowledge and experience in starting and succeeding in these fields.
I am passionate about teaching complete beginners how to start and succeed as freelancers and Virtual Assistants.
Ver perfil completoProyecto de clase práctica
For your class project, you’ll put your new skills into action by organizing a sample Gmail inbox. This hands-on project will help you practice the core techniques of email management and show potential clients that you know what you’re doing!
Your task:
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Create a new Gmail account (or use an existing one you don’t mind practicing with).
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Simulate a messy inbox by either importing sample emails (we’ll provide a downloadable file or you can copy in old/unread emails).
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Apply the skills you’ve learned:
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Organize emails using labels, stars, and folders
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Set up filters and rules to automate sorting
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Archive or delete irrelevant messages
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Compose a professional email reply to a sample client message
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Add a signature and customize Gmail settings for efficiency
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Share your work:
Take screenshots of:
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Your organized Gmail inbox (with folders/labels visible)
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A filter or rule you’ve created
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A professional email draft you’ve written (blur any personal info)
Upload the screenshots to the Project Gallery along with a short reflection on what you learned and how you’ll apply this with future clients.
Tip:
Don’t worry about being perfect—this is your space to learn, experiment, and get feedback. The more effort you put in, the more confident you'll feel offering email management as a service!
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