Hi, I'm Cindy.

I’m a user experience researcher at LexisNexis in Raleigh, NC, working to simplify legal research.

I enjoy the creative problem-solving involved in figuring out the best research technique to use for a given design question, and then crafting each study in such a way to get at the study's goals effectively. Remote usability testing is a technique that comes in handy often because it allows you to connect with participants who represent your users in many locations. I have written several articles about usability testing and working with stakeholders for UXMastery.

I started my UX career as a designer at a small startup called Motricity, and then moved on to working as a researcher for iContact, an email marketing company, followed by BB&T (Branch Banking & Trust), User-View, Inc., and Fidelity Investments before LexisNexis. In my first career, I was an editor, writer and page designer for daily newspapers and nonprofits.

Outside of work, I enjoy hanging out with my husband and daughter, leading a Girl Scout troop, hiking and biking, and reading historical fiction.

Please join my Skillshare Tribe Facebook page to keep in touch.

Cindy McCracken

User Experience Researcher

25

13

Company

Community

Teaching

Mobile

Company

Community

Teaching