Picture this all too familiar scene: Your spouse/partner is sharing their day with you, and you are “listening” while also thinking about the dinner you are preparing. “Did I buy all the ingredients I need?” “Did I turn the dial to preheat the oven?” “Hmm, is something burning?”

Or this one: Your boss/supervisor is talking to you about a project you and your team are working on. They note that there are a few areas of concern, and they begin to walk through them. You start thinking of how to defend yourself and your team. You start making facial expressions to convey, “no, it’s not like that.” You even begin to interrupt to start refuting a few of the things you heard first.

One would say that in both scenarios, “yes, I am listening.” But are you? Really?

How often do we hear without truly listening? When we’re moving lightning fast and 24/7, active listening is hard. It requires us to slow down, to push away chatter and distraction so we can genuinely understand another person. Not just their words, but also the motives and context behind the words.

Effective listening is a skill that is frequently undervalued in our society. Good communication skills require both effective speaking and listening. By being an attentive listener, you can understand more and improve relationships.

What is this course about?

In this 45 minutes course, I will teach you everything you need to know about improving your listening skills.

For whom is this course?

This course is for everyone who wants to improve his/her listening- and communication skills.

You will learn a ton of new things including:

The importance of listening
Five ways to improve your listening skills
How to become an active listener. I share with you 11 skills and exercises
How to overcome certain barriers to listening
I show you when your listening skills need improvement

Your Goal is to become an active listener who helps to create engagement, establishes trust, shows concern, gains understanding, reduces conflict, and improves performance. You need to know what gets in the way of you being able to actively listen. We will equip you with the tools to combat these challenges.

How and where can you apply the new knowledge?

You can apply this knowledge in any situation at work and with your friends and family.

How will you benefit?

This course will help you to become an active listener who helps to create engagement, establishes trust, shows concern, understands, reduces conflict, and improves performance. You will know what gets in the way of you being able to actively listen. You will be equipped with the tools to combat these challenges.

Brian Sanders

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