The class project is designed to help students build real-world administrative skills by identifying, documenting, and testing essential office procedures.

In this project, you will take on the role of an office administrator or manager responsible for improving clarity and consistency in your workplace. You’ll practice identifying critical processes, creating a procedure template, and writing clear step-by-step instructions that can be followed by anyone in the office.

After completing the project, make sure to do the following:

List the top five procedures needed in an office setting.
Create a custom procedure template using the recommended sections (e.g., Department, Purpose, Statement, etc.).
Write out one full procedure using bullet points and concise steps.
Ask someone to follow your instructions and provide feedback, then revise as needed.
Submit your completed procedure to the project gallery.
Share your experience, challenges, or tips in the discussions section to support fellow students.

This project will strengthen your ability to organize workflows, communicate processes clearly, and lead with confidence—core skills every successful admin and office manager must master.

Alexandra Katsouda

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