Transcripts
1. Introduction: Hello, my name is Writer and welcome to the Windows 11
troubleshooting class. Here we will learn how to
diagnose different issues with your laptop in using Windows
11, integrate the tools. I have personally ten
years experience in the global organizations to support staff with different
computer related issues, both software and hardware. I have been working with different windows environments
since Windows 98. And this class is
suitable for people who also would like to take
up career in IT support. And also the people
who would like to self-learning and
upgrade their skills. In Windows 11. Here we will learn about different diagnostic tools
integrated to the Windows. Already. I will give you hands-on tips on my own experience and how to find and solve the issues in the
fastest and easiest way. Does I think that
these scores can be essential for everybody who
is interested in the topic. The course is good
for the beginners, but also could be watched
by the people who already know around their
way in the Windows. Because Windows you may
discover something new. And I think it's
very useful overall. So let's go ahead and start
with the first lesson.
2. Task Manager: The first lesson,
Let's start with the task manager
because that is one of the main tools to diagnose
different problems in the Windows and also see the different resources
used by the applications. Do you start the Task
Manager in Windows 11, the easiest way is
to right-click on the Start button and go
to the Task Manager. By default, the Task Manager is really not showing
that much information. So we want to click on them
more detailed spot them. And let's put it to
the full screen to easier to see what's
going on in here. Now, one of the most important
tasks is to process step, which is also
selected by default. Here you can see what
kind of applications are running and what kind of background processes
are running. You can also sort
them alphabetically. Now, what we would like
to know most is the CPU, memory, disk, and network usage of the different
applications. For example, if we have a
problem with the slow computer, then the first thing to
find out is which of the applications and
background processes are using the most CPU,
memory or disk. To do that, we lead, we will click on the
CPU, for example. And it will sort them by the
most using applications. And we see that in the top
comes up now Windows Explorer, which is a new click on this, we always see the most CPU hungry processes
and the first. And once you scroll down, we notice that the rest of
the apps are really not taking so much using so much
percentage of your CPU. Thus, in that way, we can determine which program is giving a heavy
load to a computer. And we can determine what action we would
like to do about it. Of course, the first thing
we can always try to do is end the specific program
or a task, which you can do. If we right-click on the task or the program and
click on the task. At the moment, here is the audio device which
we do not want to do because you don't want
to close it because it is used to record a video. However, here we also come up some program
which is crashed or is just because of
some bark using too much resources and you
can easily close it here. Second part is the memory. You can sort it the same way. Notice also that you can
see the total memory in use niche at the moment
is 72 per cent. Now, in typical computer, we do not want to go
into 100 per cent. If it happens, that will
considerably start to slow down your computer because once the
memory it gets full, it starts to use your hard disk space to
save the information. And it is considerably slower than using the
integrated system memory. This is why, first of all, the laptop computer in general should always
have sufficient memory. And if you're
troubleshooting for this, for a person having constant
problems with full memory, then the main thing to, to test will be to add
additional memory. In this particular computer, we have 16 gigabytes and we can see that it's already
using got quite a lot. But that's also connected to
the recording app I'm using. This is a very good way
to find out the power, sorry, the memory
hungry applications. Here, the same deal
with the disk. So it could be that
the computer is slow because especially for
the older computers to hard disks are not very fast. Now if Theresa application, which is writing or reading
a lot of data on the disk, it can slow down the fold. Bc, a small prototype here. If the user is using still
an old hard disk, not SSD, then there is a
heavy recommendation to upgrade the hard
disk to the SSD drive. Because that can make
things much, much faster. Because the write
and read speeds on the SSD drives are very much bigger than
the normal heart. The Network tab is
actually not that useful. The reason for this is that
the percentage you see here is how much it is using up for the total capacity of
the network adapter, which usually are about one
gigabit per second adopters. And what people's
eaten at speed. Almost usually, always
is lower than that. However, you can
still see how much a particular application is
drawing up from the Internet. You can, for example, see if
the user is using some kind of torrenting apps to download
something from internet, or they just have forgotten some download in their browser. And that is slowing
everything down. The cheap view
users is more like inflammation way because in normal work it is not that high. Anyway. It is rather used in graphics heavy
applications like game, games, 3D modelling and such. So to sum up here, you can find a program which is taking up a lot of resources and you can identify it and then if needed,
you can close it. The next step in the Task Manager is called
the Performance tab. Here you can see a little bit more detailed
information about the CPU, memory, disk and Wi-Fi usage. For example, in the CPU tab, you can see historical
CPU activity. You can see the
current utilizations and the clock speed
of the processor. You can also see
how many processes are running at the moment. In my opinion, a very
important thing, you can see BC uptime. The problem is that many
users tend to not do many times restart your computer because it's really convenient
to just keep it running, keep all their tasks and
applications running. But this is not good for the PC performance
in the long run. Because the longer
you keep it running, the more it accumulates the background tasks,
the cached files. And not to talk about that, the updates are not doing
during the PC running time. So it is always good
to ask your user, or do it yourself to restart the PC at least once per week. Now, since I think
in Windows eight, if you shut down your PC
and start it back up, the uptime doesn't change, because actually it
only changes when you go and actually
click on restarts. And if you don't do that, then if you start
off the computer, it just loads some
of the information, again from the hard disk. And it's not doing the same
tasks as the restart tasks. If we want really to the
fresh start of the computer, you will always need
to do the restart. The many users do not
actually know that. And they think a
but a is shutting down my computer every day. So why you still
ask me to restart? Well, exactly for this reason, the restart and the shutdown
or not doing the same. And to be sure, we should always make the
restart at least once per week, even if you shut down
your computer every day. The memory type is giving us a general overview of
the memory in use. And the desktop is giving us some statistics
of the discuses. The Wi-Fi is giving
us some charts of the Wi-Fi network
traffic at the moment. And finally, in the
cheap View tab, you will see the GPU
usage information. Tab in the Task
Manager is to start up that unfortunately
at this account, I don't have at the moment
starting applications. But normally, you see most of the apps that are
starting with the windows, and you can manually
enable or disable them. This is very good. If a computer has too many programs starting
up at the same time, then you can choose
to click them, right-click them, and choose
to disable the startup. That can, first of all, increase the startup
speed of computer. And also the speed of
computers in general, because there is often unneeded tasks and programs
starting with the computer, which do not need to be running. For example, a user may have
downloaded some add-ons, some additional software which is running in the background, but not doing anything goods. In. The user's tab shows
you the login users. It is not that useful maybe
in the single use scenario. However, if multiple people
are using the same computer, right now I have two
users logged in. You can see both of the users
how much their memory and person CPU percentage using
these in Task Manager. Finally, the important tab
is also the Services tab. The services tab
includes all the windows and third-party services that are running in the background. In the older times, it was necessary to
sometimes go and disable some of the services to
make the computer faster. In modern times, the computers are already so fast
that in my opinion, tinkering with the services most of the time
is not required. And you may actually
do more harm by disabling something that should
be running with Windows. Personally, I would leave this ICDs unless
you know exactly what you're doing and
you know that there is a need to disable the
specific service. For example, if there is a program which is starting with computer and
distorting its own service. And you know that it's making issues
come to the computer, for example, causing
performance issues, slowing it down, or a
discretion to Windows Overall, in that case, yes, it is good to try and
stop the service here.
3. Resource monitor: The next thing I would
like to go talk to with you is about the
resource manager. If we are going back to task manager and record
performance step, you'll notice that down here, it is not done. Open a Resource Monitor. Let's click that. Now, this is an advanced
tool which is giving you much more details than
the Task Manager deeds. And you can have details about the CPU disk and memory usage. This helps you to find
specific problems. If there is an
application which is using a computer
resources too much. For the CPU, you can
find exact process. But in my opinion, the most useful part is
actually the disk part. Because in older computers, you had a hard drive LED, which was blinking
when something was using the computer, hard disks. So you know that
the computer was writing and reading files. The heavier it was blinking. The usually the more
data bus transfer. But already many years ago, the producers decided to get light feature because most
likely they thought that it is no longer important
for the people to know because everything has
gone to more simplistic Fe. And it is estimated that
the less the people know, the better Do not confuse them. But we, as an IT specialist, need to know what is going
on in the background. So if we expand the disk area, then we will see the details of exactly what is going on
on the disc at the moment. I, in my opinion, the most important
types here are the read and write data. If you click on the right tab, we see that actually the
most of the disk writing is used by the recording gap I'm using, which makes sense. And the second is the page file, which refers to this, that the memory is getting
full and it's using to saving some of the
information on the hard disk. This can be very useful. For example, first,
if you would like to know if some program is
doing anything at all, it could happen that you are, for example,
installing something. Andesite part is
not moving at all. And you would like to know, is it really doing
something or it's just sitting there and
you should close it. So what I usually do is I go to Resource Monitor and
try to find the program under the desk and
then I see if it's doing any right or
Reed's work at all. If I see that there is minimum
Burke and none at all, that means that the program
is most likely crushed. If you see that there is a
bright and read going on, then it means that it's actually doing something in
the background. And although the program
may look like it's frozen, it's actually still
doing something. In that case, just wait
because the program may finish what it's doing and still come back
from the freezing. Here you can also see more
details about the network. For example, which of the
programs are sending and receiving information
from the Internet and from the memory tab. We can also see the memory
usage in more detail. I think Resource Monitor
should be your friend. And with this tool, you can find out quite well what the progress of actually doing and if they're doing
anything at all. Okay, let's head on
to the next section.
4. Device manager: Next, we will look at
the device manager, because that is the first place. Then we can see if any of the connected devices are integrated devices of the
computer may have problems. Two ECS to find Device Manager is just click on the search box, search icon and typing
Device Manager. Here, you will see all the integrated and connected devices off your computer. If everything is
working properly. This is the way you will see it. Devices here are crewed
by their type flex. For example, cameras, D6 derives display
adapters and so on. Now, if there is a problem
with the specific device, you will see a yellow
exclamation mark, which will indicate
that there is a problem with the device. If that happens, you have several possibilities
base to solve them, hoping that it is a software problem and
not a hardware problem, then the tribal road
array installation will most likely happen. You have two options to do that. You can do try to use Windows
to find a new driver, which is most likely
the fastest way. You can double-click
on any of the device. Let's say this integrated camera here and click on
the driver tab. Important thing always to
check is the driver version. You can see that this driver
is for 2021 February, which is a bit more
than a year old, and it's not too fresh anymore. For some of the devices, the drivers are not too
often new, renewed. So pretty much in that
case, it is still okay. Now, if you want to update
to the newest driver, we can click on optic driver. Search automatic for drivers. And yes, it says it's already has the newest
driver available. The reason for this is that when Windows
is doing updates, usually always tries to
update also the drivers for the devices that are already
connected to the computer. That is why it's trying to keep most of the
drivers up-to-date. Now, if you notice
an exclamation mark, the yellow Marcucci Dr. Before, then it means that
most likely it was not able to download the
driver automatically. If that happens,
you should go to the manufacturer's page and
find a specific driver. If it's a if it's a
notebook, a laptop, that is quite easy,
you just Google for the model and search
for the drivers. Many of the laptops have their
own tribal searching app. For example, the Lenovo, Dell, HP business models all have their own apps which can
find the drivers for them. For example, a Lenovo computer
has Lenovo system updates, which if you start it, you can go and find the drivers. It's very easy. It's contacting the Lenovo or database and finding
the drivers. By itself. It's a little bit time until the processing the
information and comparing what kind of driver should be downloaded
to your computer. Let's give it a bit down. And we see that actually, although I didn't update
it not too long time ago, it's still found two
critical updates and for Recommended Updates. Now, if you are troubleshooting your own BC or
somebody else, B, C, making the driver updates is one of the first things
you should always do, even if the device manager, you don't see any problems. Keeping the drivers
up-to-date is really, really important so that
the computer can run. Well. Let's close it for now. So basically in the
device manager, what you can use it for is
to find out what kind of devices are connected
to computer and what kind of
equipment it has. For example, we can find out
which processor it has and which graphics card it
has. Mentioned before. We can find out which of the
devices may have problems. Sometimes if you add a new
device to the computer, it may, and it doesn't
appear automatically. The device manager then click on Action and scan for
hardware changes that will tell the computer to
scan for the changes and find new devices. Another thing which can be
useful in the device manager is to see if something
has gone wrong, more specifically
with the driver. So for example, if you click on the graphics card and
to click on Events, we can see that in
the first January, device installed was requested, which in this case means that it was upgraded to
the new driver. So for example, if you have a user who says
that suddenly he's webcam era or graphics card or mouse started
working beard lay. Then you can go back and
see under the events if in the recent time was
any changes in drivers. If you see that in
the same time when the problem started for the
tribal installation request, it may mean that the new
driver messes something up. In that case, what you can do is right-click and choose
uninstall device. In that way, the current
driver is removed. If you do this, you
should always restart the computer to make sure that the installation was
actually successful. On installation was successful. And see what happens after
the computer restarted. There is a high chance that everything will start working. However, these player in
mind that if you do this, then the computer
will automatically install a new driver from
the Windows updates. And this sometimes may
not be the best driver. It may not be the
driver which you will get from manufacturer's website. It can be, for example, an older version of the driver. If it works, and it's all okay, you may leave it at that. But sometimes it is
good idea to go to the, even if it works to the
manufacturers webpage and still try download
the driver there manually or use the
integrated download their app for the drivers. I showed you earlier. Alright, let's move
to the next section.
5. Event Viewer: The next thing I would
like you to show you is the Event Viewer. And it's very
important application which will actually show all the significant events that have gone on
in the windows. To start the Event Viewer, click again on the
Schwarz-Bart or the search box and
type in Event Viewer. Click on it and they
ventricular, which starts. If you look at here, we say here is a custom logs, windows logs, application
logs and subscriptions. It's true you can do quite
many things in debate beaver. But to keep things a little
bit simpler for this course, let's concentrate on the
windows locks because that's where the maturity
of the stuff is happening. So expansive windows, logs and the most important logs are
usually under the system. Now by default, they are
sorted chronologically, which means the newest
are on the top. What you see is,
what you see here is basically if any application, windows component or
program has stained, any change can be
the windows itself, it gets locked here. The lowest level is information. And that means that there
is not really any problem. It is just it just
means that something's changed and that can be
used to troubleshoot. If this information
finally came to a problem, then there is a warning. In my experience, you can ignore most
sustainable earnings, the realities in
Windows background. That is all the time
something going on. And most of it is not actually changing the
computer performance. Almost none at all.
Then you have IRRs. Same codes here. Yes. There is something
under the server, but this isn't really not relevant for
our computer adult. So if the most First things, if you click on the
level, we can sort it. The first thing you
should worry about is the critical errors. In that case, we can see
that onetime my computer has crashed without clear
new shutting down first. This is a very vague
error, unfortunately, because if you look at that, it doesn't really give you too much details what happened. It just said basically
the computer crashed. We don't know why, but
we do want to know why. So if you come to
experience this, then you should find out
from your self or the user. When did the computer crash? And find out what kind of events they're close
to this critical events. Because usually it also
has a buck Chuck Close by. Now before the score,
I tried to find puck check for this
specific error, but unfortunately it
wasn't available. It's been a very stable computer and it's been working well. So yeah, I couldn't get the
park check for this one. But if you do find it, then in the park check
is a code which you can use Google to find out
more specific problem. So let's try to find
quickly in Google, sum x sub sample of the park. Check. If you boot Windows, Bach, check and event log. Here we can see the computer has rebooted from puck check and
you get the puck check code. Now the first one before this brackets
is the most important. If you copy this and
put it to the Google, you may start to get
different results. Us an idea administrator
then need to go and start through the forums to find out people who get the
similar Park check. And you may start
to find solutions. Someone can say it's
a harder problem. You've made maybe
a driver problem, and according to
what your filings, you may start to find
different solutions. So whenever somebody's
computer crashes, it is important to find out
what the puck check keys. And in my opinion, this is one of the
most important things in the event viewer to
find out the park check. The next thing
here. You can just find out all kinds of events. Because there can
be so many things. User set, the computer shut
down unexpectedly at 4PM. What you will do is you
will go to the 4PM and see all the events that
happened at that time and see if they can give you
any important information. For example, it can see
computer went to sleep at 4PM or the power
source was disconnected. Maybe the battery
wasn't charged. The person disconnected it. Maybe the PowerPoint. It's maybe it says
the power button was pressed and the user
didn't actually press it. So it may mean that the
polar pattern is faulty. So whenever it's
something going on and there doesn't seem to be
any obvious reason to it. I recommend to go
to Event Viewer, find out the time this happened and see what kind of events are going on in there. Here. As I said, the most important stuff
is under the system. But you can also go
to the application. The application is giving you events from
specific programs. And finally, you have
a setup. Most of time. Here is information about
different windows updates. However, you can also see events when you are installing or
uninstalling something. Great. Let's move on to the next topic.
6. Internet connection troubleshooting: The next topic, I
would like to talk about troubleshooting
network problems. Now, the net per
problems could be one of the most difficult
things to diagnose, especially if the user don't
have any internet at all. Hopefully, do they have because then you
could, for example, using a remote program
to enter their computer, or if you are physically
in the same location, it makes it easier. You can actually go and
see what's going on. What are the first
things to check? What are the first
thing is to check? So first of all,
we should check if the person is connected
to the Internet. If you click on the Wi-Fi, you see that the
Wi-Fi is blue and you see which kinds of network
has been connected in. We can also see the order
networks available. We discovered that the person is connected to the network, but they still cannot
access the pages they want. So what we wanna
do, the Internet is full of different guides. You can go to the command
line and start putting in all kind of goes to
clear the DNS cache. But I will give you
the two main tricks, which IS sure will most likely help you to solve
the problem unless the problem is not
in the computer and it's connected to the router or internet
service provider. So the first fix I am giving you is if you right-click on the Wi-Fi and go to network
and determined Settings. Scroll down, go to
Advanced Network Settings. And here is network
reset. Sorry. If you do the network reset, it will reset all the
network settings. This will do all these jobs. You will see an Internet when somebody is putting
into the command line. But it does it in one go. The only negative impact, in my opinion is that it forgets all the Wi-Fi network passwords. So if the person has been
traveling and looking into different Wi-Fi networks and save the passwords,
they would do it again. But I think it's
a small price to pay to solve the problem. Because if the
problem is inside of any of the network settings
gone wrong, that will fix it. Now, there is another thing that can be causing the problem. And this is the
Bronx DNS settings. Now, T and S stands for the
name domain name server. And by default, domain name server information is given by the internet
service provider. In my experience, I've
noticed several times that you study the problem with the internet
service provider. The DNS may not work correctly. And although you
have Wi-Fi signal, you have internet connection, the beep pages are still not opening because of the
wrong DNS settings. So what do we do in that case? Let's go two more
Network Adapter Options and find the adopter
they usually using. I have here several, but most likely that is usually
just do that is by phi. Usually there may be even
one just to buy fine. But there could be
also the Ethernet line if the computer is
supporting two. So in that case, in our case we are using
the Wi-Fi Soviet growing. Double-click on
the Wi-Fi adapter. We go to Properties. Here we choose Internet
security protocol version four, TCPIP for double-click on this. Now, by default, it says obtain IP address automatically obtain DNS
server automatically. This means that this
information is asked from your router and the router is asking it from the
service provider. Know, what you
would like to do is to change the
information for the DNS. So we use used to
following DNS address. And what I recommend to use, use do you use cuckold DNS, so which is 88888844. And click on Okay. And Okay. Now the computer will use the Google DNS server instead of service provider. And again, in my experience, this has helped a lot of
problems with the connectivity. And these two tricks
should help you to fix most of the Internet
related problems. If night of this fix, what I recommend is
ask the user to make our mobile hotspots and
try if you can answer. If the internet works, then if it does work, then it means that the
computer is working well. E sub able most likely to
connect to the internet. So the next thing is to ask the user to
restart the router. And if that doesn't help
contact service provider and let know that there is no
accessibility to the Internet.
7. Audio and webcam issues: The next thing I would
like to talk about different audio
and video problems that users may encounter
in Windows 11. Yup, It happens sometimes that the user is saying he
cannot hear some fun, or the microphone
is not working, or the web camera
is not working. This thing is actually quite often fall into
the same category. And roughly I will say it
is caused by two things. Either a wrong audio or
video source is selected, or there is a privacy
setting enabled, which is not letting to use, for example, the microphone. So for the audio, click on the audio
icon on the taskbar. And here is his
soul small arrow, which you can use
to manage devices. You can see which of the
playback devices is selected. Right now it is my headset. And another one is to
integrate speakers. If we go to more
volume settings. From the molar volume settings, we can also see the input
for the microphone. And the same we can see what kind of input
device is selected. Thus, make sure
that the user has selected the device
for outputting dB, but which they're
actually using. For example, if they're
using a headset, they should make sure that
the headset is selected. Now we are concentrating
on Windows 11. However, if they have
an older problem, they should make sure
that the same device is also selected in the
app they're using, for example, Skype
or Teams or Zoom. Because if the person cannot hear them there
or they cannot hear, it may be correct in Windows, but B May be wrong in the app. So it's always important
to find out if the correct device is selected so that if the
audio source is correct, the next problem could be coming from the privacy settings, either for microphone
or the camera. So for microphone, if you start
typing in the microphone, we see that there is a
microphone privacy settings up. If you click on
this. First of all, let's see if the microphone
access is enabled at all. Then you can see specific apps that can use the microphone. And down here is
the desktop apps. No, windows has divided
the apps so-called, or either the Windows
Integrated programs or the apps that you
downloaded from the App Store. And the desktop programs
are the ones which you downloaded from
internet as a desktop. In any case, you
need to check that everything which the user
is using is allowed here. And the same goes for the
camera privacy settings. So the camera is not
working for the person. It can also be that is disabled in the camera
privacy settings. So click on the camera
privacy and find out that it is allowed
for the applications. The user needs to use. Easy steps. You should be able to solve most of the camera and
audio related problems.
8. Display issues: The next thing we will look
at this screen settings. Now, it could be that the user has a
problem with the screen. For example, it is too blurry. The text is too big, the text is too small. Can be different issues. Inventors 11, and that is
a quick place where we can check and fix
all of these things. To do that, right-click on desktop and go to
display settings. Now other things to watch here, I'd say the two main things
are display resolution. It should always be
to recommend that. Now sometimes user may accidentally change
it to something lower that will drastically
reduce the image quality. If you put it to anything
under the recommended, there is a high chance
the screen gets blurry. So that's the first thing. Check that it's recommended. And generally it should be the highest resolution possible. Then second thing
is the scaling. Now, there is a many
modern computers that have a very high resolutions
for k 440 p. And if the screen is small, then the windows
is using scaling. So basically it making
everything bigger on the screen. Can be goods, can be bad
depending on situation. My recommendation here, if
the screen is very small, like a laptop screen 1413 inch, it is okay to have someone
who that 50 per cent. Although my personal
preference on laptop screen is 125 per cent, because that will make
things a little bit bigger. Can show it, I can
show it to an hour. Let's say an always on under 50 can see the icon sizes here. If you put it to 125, it gets smaller.
What's the benefit? More stuff actually
fits on the screen. And unless the user
has a paradise, I do recommend that we go on the small icons because
it's more productive, we can do to get more work done. And finally, if a person
is using external monitor, for the external monitor, it should be always 100%. I do not recommend to you soon there because productivity, it is best that you
are using most of the screen and be
the best resolution. I don't have currently
another display connected. But if you do, then
into multiple displays, you can also see what kind
of screen is connected. And you can choose if the
screen is duplicated, which basically means that the same information is shown on the base both of the screens. It can also be that the
screen is extended, which in my opinion, is the best option if you're
using an external screen. Extended means that you have, you can have one
information in one screen, another, in another screen, and you can drag and drop
programs between the monitors. And finally, you
have option to see, show information only
on specific screen. Let's say you have
an external monitor connected to the computer. You choose surely
only unscreened two, which is the external screen. And then it turns
off the monitor screen and shows on it there. In this multiple screen section, you can also find out if
users are some problems. For example, the picture is
not coming up on the monitor. You can come here and see if it is set up correctly or not.
9. Disk management: The last lesson, I
would like to show you about how to find and solve
hard disk and SSD issues. Actually, they may not
be an issue at all. It's read it, the information
it is important to know. Then user gets a new hard disk. I said the addition
that are already being in the computer or they buy, for example, external drive, or they just have a problem. In general, the heart is really create integrated
tool called Disk Management. Again, let's open
up our search box. And if you start putting
disk management, we see that there is
a great and format hard disk partitions. Let's click on that.
Now, this great tool is showing us all the disks, the physical disks and
partitions in your computer. Basically, you can divide
the top disk stuff to do. First of all, is the
critical trials. As you can see here, is disk one and disk 0. And on the physical
disks there are partitions, partitions,
archaeological spaces, which actually
Windows disabled to see you can still
have a physical disk, but if it doesn't
have any partition, it doesn't mean anything
to the windows. And you can only see it
in the disk management, but you cannot see it
in the File Explorer. So if I have this dirty
gigabyte disk one, but if I go now to File
Explorer, it is not here. I just see my industry. That's it. So the partitions are
the most important here. We can see only the B into C
partition because these two here are he didn't.
And that is fine. Because one of them is
system partition for system files and another
is recovery partition. However, here we have
all statistics fun, and it's says on located and
it doesn't appear at all. And this can happen
if a person buys a completely new hard disks and plug it into the computer
and nothing happens. This is when you need to go
and create a partition on it. And it's locally
quite easy to do. And this solves many of the cases when the user
comes to you and says, I bought this new drive, plugged in, nothing happens. So open up disk
management, as we did. Right-click on this
allocated space and choose new simple
volume. From here. Click Next. Now you can choose how big the partition
will be on the disk. By default, it is
the maximum space. Right now, this is actually
a memory stick drive. So it's fine. We used the maximum space. However, you can divide
it into smaller parts. Let's say. You must put
the size in megabytes. So it's, let's say 15 thousand megabytes and then another 15
thousand megabytes. Meaning you have two partitions
actually for the test. Why not? Let's do this. I'm going to put 15
thousand megabytes, which is feasting giga. It will ask you to
have a target letter. Now, the tri must
always have a letter. Windows. If you haven't assigned one, The Venus doesn't detect it. Let's click on Next. The file system should
always be NTFS. The fat 32 is the
old file system, which is no longer
a blip bigger. Well, it has certain
limitations. Most obvious one is that the maximum file size
can only be two gigabytes, which is way too small
for the more than time. So for the volume, we can, this is basically
what is the name. So we put here, let's say this one. Click on Next and Finish. And you see that autoplay
already found out a USB drive. Let's go to Windows Explorer. And we see we have now a new
trial here, 146 terabytes. And as I said, we had a t gigabyte disk. So we actually, what I did was that I didn't use
up all the space. That is why d sub during
cold of the smaller. Also in the Disk
Management here, we can see that there is a
unallocated space still. So we could do a
new simple volume. Now, we can use up the
rest of the space. We get the new tribal leader. Let's use again the anti. And click on Next. Click Configure and
new volume ie arrived. Now, we actually created two partitions on the
same one physical tribe. So this is very easy. Yes, it's true, it's right now we're doing it
to the pen drive, which is not so maybe
meaningful in the real life. But however, if you have a physical drive inside
of the computer, can be useful to have
different partitions. So you can keep your
files separated. Say you have a window strive and then delta try for the files. Also in this discipline
atom program, you can find out hallways, the start too soft to hard disks if it has
an active partition, if it has a drive letter.
10. Final Words: Thank you very much for
joining me in this window. Sill haven't
troubleshooting class. I hope this information
which you gather today is useful for you and you can put it to use Toyota car year of
being an IT specialist. Or you can use it to help your friends or yourself and to troubleshoot
and fix your computer. See you in the next class. Thank you.
Raido Kerna
