Transcripts
1. 1 Intro: Freelancing is not
just about skills. It's also about communication. One unclear message can
confuse your client, and one badly worded
reply can damage trust. And if English is not
your first language, this becomes even harder. In this course, I will show you how I use chat
GPT and how you can use chat GPT to improve your up work
freelance journey. I personally use hat GPT, you can use any other AI
chat bot if you want. By the end of this course, your upwors conversion rate
will skyrocket and you will make less mistakes that cost you work.
Let's get started.
2. What ChatGPT Can do & Cannot do: Hat GPT can and cannot do. Before using hat GPT, you need to understand
one thing very clearly. Chat GPT is an assistant
and not a replacement. Think of Chat GPT as your junior associate
rather than a partner. See, a lot of free
answers think that hat GPT will do everything and they will just
sit back and relax. I wish this was
true, but it's not. In fact, hat GPT works the best when
you guide it properly. Now let's discuss some tasks
that hat GPT is good at. Chat GPT is very good at
writing first drafts. It will help you
get started faster. It will help you improve clarity when your message is all
messy and confusing. In difficult conversations,
it will help you manage your tone and will keep the conversation
calm and professional. It is also useful for idea generation whenever
you're feeling stuck or blank. Chat GPT is extremely helpful
in client communication. That's where I use it the most and writing
proposals on artwork. Now let's discuss some tasks that you should not
use JATGPT for. First, accepting
contracts on your behalf. AGPT should not be used
for legal commitments. You can take HAGPT's help
to go through a document. For example, a client
sends you a contract. Now, you can ask HAGPT to go through the entire
thing and summarize. You will still have to
read the actual contract. You can't just rely on
HATGPT summary there. You will have to do
your due diligence. You can't blame HAGPT
in such a case. So don't use it for deciding on whether you should agree to
a contract or not. Legal commitments
are serious matter. Also, whenever you're drafting
a message using Chat GPT, never send a message generated with Chat GPT
without reading it first. Also, one story I remember
about the use of Chat GPT and my client not reading the entire thing. He
sent me a message. It was this long.
Again, most people who use HATGPT their messages
are going to be this long. He sends me a message
and I work as a freelancer who grows
other people's at C stores. He sends me a message
that he wants me to work on his store and
grow it exponentially. It was like, fine. It was
great until that part. But in the middle of
this long message, it was written that I
want my store to grow multimillion dollar sales every single month,
within a year. In one year, he wants to go from zero sales to
multimillion dollar of sales every single month. And this is what he sent me
as a contract agreement. I confronted the
client about it, and later he admitted that, okay, he sent the entire
thing using Chat GPT, and it did not prove
redid before sending it to and it created an embarrassing
situation for my client, ultimately, because we discussed completely different
terms and conditions. This can happen to you as well. Even if you're a freelancer before your client
notices any mistake, it's better that you
notice it first. Communication using
Chat GPT can be done, but you need to proof fed
each and every message.
3. How to Give Complete Context: To give complete context
before asking anything. Most people get weak
results from Chat GPT, weak or rather generic
results from Chat GPT, because they never give
it enough context. They just paste
their blob of text, and they say, write a proposal or write a
reply, and that's it. So that is the
recipe for getting generic and robotic
sounding results. Because what happens is, when you do not explain the entire situation to Chat
GPT, it's going to guess. And most of the guesses
are going to be wrong. Before asking Chat GPT to
write or review anything, you should always explain
five basic things. First, who you are. Mention your role
as a freelancer. Second, who is the client? Who the client is, New client, existing client, or
a long term client. Third, the relationship stage. Is this a first message? Is this an ongoing conversation? Are you writing a proposal
or is this unhappy client? Fourth, what is the
goal of this message? What do you want to
achieve with this message? Fifth, the tone that you want
to maintain, polite, calm, confident, friendly,
firm, rude, or stern. All of these are different tones and you're
going to have to use different tones for different situations
and different clients. The more context you give, the better hat GPT performs. This is my simple
context formula. You can use a simple
format every single time. You are helping me
as a freelancer. I'm a freelancer
working with a client. This message is about, and then you write out
what the message is about, or job or the context
of the message. Then I want the tone to be
now you can say polite, calm, confident, friendly,
firm, stern, rude, whatever. You're rarely going to use
rude Stern is more like it. Then one small thing, write in simple English. A huge problem with
chat GPT generated text is just the way it looks. For example, even if a client
is finalizing the project, that message is going to be four paragraphs
for some reason. Ja GPT loves including a lot of fluff and a lot of unnecessary
text within its messages. And generally, the
way when people talk, they talk in a
Level five English. Think of English as
level one to level ten. Level ten is Shakespeare. Level ten is some novel, like crazy crazy, high
level language novel. JA JBT speaks at Level eight or level nine for some reason.
No one talks like that. Your messages, your proposals, every single thing should
look and sound human. You're going to add write in simple English at the
end of every prompt. The messaging is
clear and the message inherently doesn't look
like it's written by AI. You should also add
remove the dashes because the dashes are a dead giveaway
of you using hat GPT. Also, what you can
do is you will create different chat
for different client. This way, you don't have to give the hat GPT context
again and again. You can also delete the chats when the client's work is done. You can also delete the chat.
4. How to Review Messages using AI: Viewing messages
before you send them. One of the best ways
to use hat GPT as a freelancer is right before you send a
message to your client. The habit is simple.
Just write a message like you normally would with
broken grammar or whatever, and don't think
about it too much. Just write your message,
enter into hat GPT, and ask it to review
your message for tone, clarity, and rewrite
in simple English. This will help you more if English is not
your first language. Sometimes what happens is a message can have
good intentions, but because English is
not a first language, we sometimes do not understand
the context of things. For example, okay. Just the word O K,
not OKAY. Okay. The context becomes
very different. Okay, sounds
different than Okay. Now, this requires a lot of linguistic context for us non English
speakers to understand. Why is one considered
rude in many cases. So things like these is where
Chat GPT will step in and help and we'll also review your message
for tone and clarity. For example, this is what I do. Here is a message I plan
to send to a client. Please review it for tone,
clarity and professionalism. Make sure it does not sound
rude, harsh, or defensive. Keep the meaning the same. This is very important. The meaning of a message
should not change in any way. Changpty should not
influence the meaning. It should only
influence the language. And as always, write
in simple English. Always read the
revised message and edit where it needs editing.
5. Reviewing Messages Mid Conversation using AI: Viewing messages
mid conversation. Hat GPT is not only useful for
sending the first message, it can also help you review
the messages in the middle of the conversation if you provide
it with enough context. This is especially helpful
when a client pushes back or they question
your pricing, or they sound unhappy
or frustrated. In these moments,
emotions arise, and emotional replies can
often create problems. Instead of replying
immediately to such messages that make
you feel emotional, ask Cha GPT to review the
tone of your message, review and maybe tone it down. You should also ask
Cha GPT to make the message more
solution oriented. For example, this
would be the prompt. This is a reply, I want to send mid conversation above
will be your entire reply. The client is not fully happy. Rewrite this so it sounds calm, respectful, and
solution focused. Using Cha GPT, this
way will help you respond rather than
react impulsively. That is a critical skill needed for long term
freelance success.
6. How to Fix Tone Without Changing Meaning: Fixing tone without
changing meaning. Many freelancers
avoid fixing the tone of their message
because they think it will dampen down the effect of their message or change
the meaning entirely. Which is not true, by the way. Good communication is not
about sounding aggressive, it's about sounding
clear and confident. I mean, there is a
difference between being direct and
being aggressive. For example, a harsh
message would be, This is not included. You should have checked earlier. This is one of the
earlier messages I sent to my clients
before hat GPT, and I was pretty
harsh back then. The polite version would be, this is not included, but I'm happy to clarify it for you. The thing is that
you leave no room for confusion when it
comes to the client, and even if they
are being confused, even if they are being stubborn, they are being confused, you
should not lose your cool. Another example would
be a defensive message. I already explained this
in my last message. This could pass off
as harsh as well. Now, the professional
reply would be, I may not have explained
this clearly earlier. Let me clarify, and then you
explain your point again. The meaning stays the same, but the tone now becomes
calm and professional. Now, some example prompts are
going to be on your screen. You can copy these
prompts and rewrite your messages that
you're going to be sending to the clients.
7. Why Most Upwork Proposals Fail (& How to Fix Them): Why most upwork proposals fail. Most upwork proposals fail
for one simple reason. They sound too generic. I mean, think from a
client's perspective, they just read the opening
line and they're like, not this yet again. I have gone through
your job post. I am fit for the
job or whatever. Whatever AI stuff people
are writing these days. My point is, JAD GPT should not help you sound
like everybody else. The goal of a proposal is not to show that you
know every single thing. The goal is to start
a conversation. Let's talk about how to use
hat GPT to write a proposal. What a lot of people do and I've seen this first hand
because I did it first, they copy the entire
job post on Upwork, they paste it in Chat GPT and
just say, write a proposal. You're going to get the worst proposal mankind has ever seen. It's like the proposal was
written by robots themselves. It's going to sound terrible, it's going to read terrible. It will be again at a level
eight or level nine, English, it's just horrible all around and you're never
going to get a reply. Now, I think what you should do instead is copy the entire
job post like before. But now instead of
writing, write a proposal, you should explain to Chat GPT the entire
context of things. For example, what you
do for a freelance, how much experience do you have? Because that experience
is going to be highlighted in the
proposal itself, and then you can talk about
your freelance journey, your experience in
that particular field, and you can also
name drop a couple of companies or brands
that you have worked for. Now you can talk about the
tone of the entire message. And as an experiment, you can also give Chat GPT a character count like
a character limit. For example, the
entire proposal should be around 700 to 800 characters. I said characters, not words. Characters and words
are different, 700 to 800 characters. Personally, I put the
limit at 1,000 characters, but different jobs require different lengths of proposals. By default, Upwork is going to give you a huge blob of text with insane amounts of fluff and nobody's going to enjoy
reading that, not even you. Give it a character limit and my favorite term write
in simple English. Because this way, your message is not going to sound
like it's written by AI. Also don't forget to
remove the dashes. Here is the prompt.
You are helping me write up proposal
for this job, then you write the entire job. I am a freelancer with this
many years of experience. The client is looking
for, for example, if they're looking
for SEO services, you're going to
mention SEO services. The goal is to get a
reply, not oversell. The tone should be
confident, clear, and natural, write
in simple English. And this way, you're going
to get a good proposal. Also mention your character
limit in there as well.
8. Outro: GPT is not here to
replace your skills. Your judgment and experience
still matters the most. Always remember this tool
exists to support you, to help you sound
more professional, to reduce mistakes that
would end up costing you your work and to sound professional even under
pressured situations. For freelancers, working
with global clients, clear communication
is everything. Today, we talked
about clearing out your communication and making
it sound more professional. Use it wisely and stay
human. Thanks for watching.
Shubham Jain, Everything about Etsy & Social Media
