Upwork from ZERO to HERO: Insider Tips from a Seasoned Freelancer | Misha Manko | Skillshare
Search

Playback Speed


1.0x


  • 0.5x
  • 0.75x
  • 1x (Normal)
  • 1.25x
  • 1.5x
  • 1.75x
  • 2x

Upwork from ZERO to HERO: Insider Tips from a Seasoned Freelancer

teacher avatar Misha Manko, Digital marketing strategist

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Lessons in This Class

    • 1.

      Intro to the course

      1:34

    • 2.

      My Story

      9:58

    • 3.

      How you can get a new skills

      3:06

    • 4.

      How you can get a new skills - 2

      1:07

    • 5.

      How to get approval on Upwork fast

      6:46

    • 6.

      Understanding Upwork

      19:14

    • 7.

      Different types of membership

      2:27

    • 8.

      Setting up your Upwork profile

      19:06

    • 9.

      Communication is key

      4:07

    • 10.

      How to price yourself correctly?

      4:19

    • 11.

      Video proposals

      1:38

    • 12.

      How to pitch correctly

      2:04

    • 13.

      Degree, certificates etc. Are they important?

      3:05

    • 14.

      Job Success Score (JSS)

      4:09

    • 15.

      Badges on Upwork

      6:11

    • 16.

      Your level of English

      4:02

    • 17.

      How you can receive your money?

      2:55

    • 18.

      Ranking on Upwork

      3:32

  • --
  • Beginner level
  • Intermediate level
  • Advanced level
  • All levels

Community Generated

The level is determined by a majority opinion of students who have reviewed this class. The teacher's recommendation is shown until at least 5 student responses are collected.

19

Students

--

Projects

About This Class

In this course, you’ll learn how you can went from zero to your absolute best on Upwork. I’ll share all the insider tips and strategies that have made me a seasoned freelancer and top earner on the platform.

What You Will Learn

•Proven methods to land high-paying clients

•How to optimize your Upwork profile for maximum visibility

•Tips on building long-term client relationships

Why You Should Take This Class

This is the only Upwork course you’ll ever need! With my extensive experience and results, you’ll fast-track your freelance career and avoid common mistakes.

Who This Class Is For

This course is perfect for beginners looking to start their Upwork journey, as well as freelancers who want to increase their earnings and client base.

Materials/Resources

No special tools required, just your computer and a desire to succeed on Upwork!

Meet Your Teacher

Teacher Profile Image

Misha Manko

Digital marketing strategist

Teacher

Hi guys! My name is Misha, and I've been doing digital marketing for a decade already.

I'm a digital marketing strategist behind a few brands you might know about.

See full profile

Level: Beginner

Class Ratings

Expectations Met?
    Exceeded!
  • 0%
  • Yes
  • 0%
  • Somewhat
  • 0%
  • Not really
  • 0%

Why Join Skillshare?

Take award-winning Skillshare Original Classes

Each class has short lessons, hands-on projects

Your membership supports Skillshare teachers

Learn From Anywhere

Take classes on the go with the Skillshare app. Stream or download to watch on the plane, the subway, or wherever you learn best.

Transcripts

1. Intro to the course: Welcome guys to my guide to a por freelancing. I'll be happy to share everything with you that I know a little about me. My name is Misha. I'm from Ukraine originally. A work help me to achieve financial independence. Have an online income, travel to different countries, stay as long as I want it and just give me freedom basically. I am a freelancer on work for a few years, at least. I have more than 200 completed jobs and almost 3,000 billable hours. So I'm sure that I'm more confident, maybe the most confident person that should actually talk about a work here. Also, I'm top rated plus. We will talk about it later what exactly of this badges from a work achievement means and how it will help. The most important, I know all ins and outs for 110%. What should be done, how it should be done, how to attract clients, how to convert them to potential clients to an actual customer to an actual client, and I know every detail about this platform. This is the only course that you actually need to succeed there. I will not get anything from you. I will show as much as possible, and I hope it will help you the same way as work in general help me. Let's get started. 2. My Story: So this is my story, how I started working on a. Few years ago, I found myself in a very bad position. I leave my previous job. It was unbearable, just impossible to work I was very toxic and just a bad place. I'm from Ukraine originally, and as you understand, money was not as great as it could be always. Yeah. And I remember this day when I go to food store. I bought a little meat, a milk and a bread and all that left was just $3 on my account, and I should leave a month on that. So I was sitting and just not sure what to do with my life next. And It was a very bad. I was in a very bad position in my life in that time. So Before I was just flowing, I was not making decisions in life. I was just doing something, somehow, just without any I just go with the flow and looking at $3 at my bank account, I decide that I need to change something. I always have a dream to be financially independent. Also, my income, I have a dream. My income will not be connected to some one place and I can travel. I can see a world. I can basically earn something online just with my phone or notebook. I decide to go Allen trying to catch to make this dream come true. I knew about work, get a freelance, and other platform, similar people per hour. And I test. I check everything and I realize very fast that work is the best place with the biggest amount of job, a lot of clients, potential clients, a lot of freelancers. I create my account of upwork. I had zero skills that I can actually. Use online for online work. I spent 16 hours per day, just trying researching what can be. What I can actually learn very fast or relatively fast. That can actually bring me some kind of money. And I select a few skills that I that I consider to master. It was not something that I'm passionate about It was a question about survival really. I select two different things. It was searching in optimization and it was website development. And I spent every day, 16, 17, 18 hours per day, just loading it. Just learning everything that I could, consume information as much as possible. I had no money for paid courses or something. I basically use YouTube read every piece of everything that I can use. And In the same time, I spent 15 minutes every hour to bed on uplok for different jobs. When I start doing that, I don't actually have any skill, good skill. I was like, what if someone will hire me to do something, and I will be like I was desperate, you understand. And after one month of learning everything I can, after one month period, I managed to to close a job, like a person Harvey. She had a problem with her website and it was due to a very bad fork from a previous search engine optimization and website development consultant. Basically, if you know something about a, it was a person or a company, I'm not sure. They change a website without respecting site structure and without ecting 301 redirects. Page ranking and like everything will be redirected basically to your website, and this website lose a lot of traffic, ranking, like everything and basically what should be done. The person that hire me want to restore it. First step was to restore an old version of a website, to like to go back to how it was before, and the second part was to develop a new website with a proper site structure, with proper indirect structure, just a proper structure in general. I was feeling confident that I can do that. Yeah. It was very stressful for me. I was sleeping for four, five, 6 hours. Per day, I was working for a week on this project, and for 16 hours in more. I was sleeping for you sleep 2 hours and wake up, working and you sleep another 2 hours, you wake up and working. It was very important for me. Yeah. In a week, I receive a payment. Client was very happy with result because like everything came back to normal with a new website, actually, she started ranking way higher after development. That it was before with an website and I managed to she paid me $1 minus a fee. It was just incredible money for me. It was like In my home country, it was two, three months of work for a ordinary general job. I managed to receive this money in just seven days. I was like, I can work. That's something that I should do. Yeah. T people that never experience these situations when you don't know how you will survive. They just don't understand. Yeah. I decide to go in into work and sharpen my skill. I start learning a but it's another story. 3. How you can get a new skills: How you can understand what kind of skills are actually in demand on work? It's actually very easy to do. All you need is Google work skills in demand and plus your year, Ifield mint in 2024. If it's your here when you are looking at it syn create literally the first links that will appear will be a resource like a block post from fork where they are showing what kind of skills in demand actually right now. For this moment, it's top ten, for example, it's data analytics, machine loading, data visualization, data extractional lot data related skills, deep loading, generativeI model, and top most in demand from coordinated web development is full stock development from pen development, website design, XY design and et cetera. Top three fastest growing skill, for example, is ccrypt in atomation, database development, and web design, and so. All you need to do is to just open this record and check your skills. Maybe if you are doing, for example, digital marketing in general, it will be a good idea to create your profile profile as social media marketing, market, it will be a very high very high probability that a work will accept you from the first or second. You understand what I'm tras as specific as possible. I will talk about I will talk about it later that you need to pick a niche and I will talk about it later, but be as specific as possible, re about where you can actually learn new skills. There is a lot of places. I can recommend. YouTube is always great. There is a lot of what educational videos from YouTube from YouTubers. They're not always correct, actually right now when I consider my sales very professional and things that I'm doing and YouTube videos are not great, but to start somewhere to understand to start everything rolling to have initial skills, is a great option. Skills. I don't know. There is a lot of great places where Kg can learn something. In general, YouTube is a very safe suggestion. Tu, should be fine. 4. How you can get a new skills - 2: Later, when a work f lectal aspa profile and you will be inside a platform, you will have ability to browse all other different free answers. You can actually check the profiles, starts, what kind of jobs they was doing, what kind of niches they're working in, how much they was paid. By clients, and so on, you will actually can analyze, maybe an accountant, for example, and you will check other accountants. You can actually analyze and understand the amount of work you can actually get, what money you will receive, how much you should charge for different type of jobs, and so on. The first step is to get into the platform, and you are basically making educated guess based on the data that work provided to you and then when you will be inside the platform, you can actually research is and tailor everything. To be as good as possible. 5. How to get approval on Upwork fast: How to get approved. This is a very interesting question, and I have a few tips for you and I hope they will be helpful. In general, a work have like a limit. A inviting, accepting invites from different type of flancers, different niches, and have a specific quote. For example, he can it can accept 100 copywriters per week. 200 web developers, 5,000,000 designers, 25 legal guys, and so on. I just make this number from my head, so don't think about it. But basically, the days that I work have a specific quota per week. And when you are submitting your profile and register on the platform, invite maybe we will not come to you this week. And you will receive that there is a lot of revisers of your type, and please try next time. It's totally normal. You should resubmit your profile job work next week and then next week and again and again. Eventually, you will receive your invitation. I managed to get into the platform on a second week. First week, I submit nothing happens not approved second week, basically so A your skills like there is a lot of people recommend like a little trick. If you are I work is not inviting you because your niche, your skills, there is a lot of other people already on the platform, and you spend a few times a few weeks trying to get in and a Pk is not inviting you. A lot of people suggesting to write in your profile, something like a different. If you're a copywriter, people suggest you to apply as a web developer, for example, front and developer a developer designer, and other. Type of niche or skill. Then when a pork will accept you into the platform, they suggest you to change this profile to your specific the original profile, original niche that you was applied to. I can't recommend that it's a little No scary, it's like not against the rule, but I hear stories that if you are doing something like this, work sometimes ban people because you can have only one account of work, and when you're submitting your profile, we ask for your ID, your passport, some kind of identification. You can't resubmit it again with the same ID. You can create a profile with the same ID. It's like we don't want to do that. Can I recommend to use this three TP? Well. It's up to you, but in general, in general, it should be safe because I hear only rumors about it. I don't know any single person that was banned for that. But I was reading it on for. Up to you. As a temporary solution, you can create a profile. For example, your copyright and you create profile as you are a W press or reactive developer, and work have this feature. You can create three different internal profiles inside work. Theoretically, it should be For example, if you are a developer because I'm talking about development and things like that because it's very like something that I'm doing actually. But it's relevant for skills, any issue. If you are a developer, you can create one profile. We like specify everything that you are a front end developer. Another internal profile that you are back end developer and another profile that you are full stack developer. Basically, if someone is looking specifically front end, you your profile will appear. If you're looking someone for a back end, someone is looking for a back end. Again, you go the idea. The same way you can like trick I know it's like if it's a trick, maybe you have a different skills. What else? You can submit your profile to work for something for a popular niche. But then when it will be approved, you can create this like two and other internal profiles with your skill specific skill and just be from from other profile, not deleting the first hope to make sense. In my case, for example, I'm doing development, and I'm doing such a gen optimization. It's they're related, but basically completely different. Skills niches, really. Everything is okay. I really have these skills and I really have a lot of jobs in both. Everything is bef in general, it's up to you to decide. I hear stories that people was banned for that, but they was banned only when they change profile completely as soon as they get into the platform. If you like your profile will stay on a platform as you created it originally for some time, I don't know for a month, maybe, or at least when you will have a few jobs on your actual skills profile. Then it will change it. Hope it was helpful. 6. Understanding Upwork: So let's assume that you already have a membership on work and plus profile. So we will see more information about jobs, and when you actually open up work, we will end on this page. It's like a list of jobs here that recommended based on our profile settings by work. I would say that work is not very good at recommendations, at least from my point of view. You'll also have most recent safe jobs. I'm not using safe jobs because if I if I see a good job, I just beat it. Beat on this job. But if for some reason you can beat right now, maybe like you using your phone and you're just checking jobs, you can save them. Basically clicking on this like hard and it will be appear in the safe jobs. Most recent it's most recent jobs. Anyway, I'm not using best much as I'm not using most recent save jobs, not very from my point of view, they're like, how you should think about jobs and finding jobs in general. Your clients, you should place yourself in your client's boots. Maybe they are not as technically advanced as you. Maybe you are, for example, react developers doing some complex things with like react helmet I don't know something technical, and they don't know about it, they don't care about it. A they they just want to have website on react or just a website. I suggest you to think about very general keyword. For copywriters, it's like article. For example, a keyword article. 100% or a block post, and someone will want to hire a copywriter. In a job title, job description, will be article or block post or you know, if it's developer with a website, it will be a website. If it's like mobile up, it will be up. I suggest you to use a very general keyword. Let's select I know website. And every shop with a website title or description will appear here. If you want, like pork originally showing ten jobs per page. Let's specify 50. So And you can see right now that 15 seconds ago, someone posit the job that Clon our product page in M page on Shopify. If you are developer, you know what the am page is. It's like a vis builder, basically, and. You're clicking on a job, you're reading title, reading description. We need like someone very familiar with Jm Pay blah blah to call you know. If you think that the job is okay, you're basically clicking Apply. I will not do that right now because I want you to go over or for on this page. Basically, you will need to apply and you will write like your proposal that I'm very familiar with N page can clone any product page in a couple of hours maybe for. What kind of info we can see here? I assume that you have membership plus. On work and pork we'll show you mod for about client, other things. Right now we are if you on a free planet will look a little different. I will not have access to some kind of information. Theoretically, this client specifies that this job will need less than 30 hours per week and it's okay to hire worldwide for any place in the world, in India, in Philippines, in Ukraine, in USA, in Argentina, doesn't matter for our client, worldwide, basically. Yeah. He's looking for an export and willing to pay high rates. Great. Project type, one time project. It can be pork, have a different type of project. It can be one time, it can be how to say it correctly, like a retainer, different type of project basically. Submitting proposal to this job will cost 14 connects. Right now, I have available on my account, 125 and is in for above the client. So he have five star reviews. H at least work with four other peoples on work. This is clients location. He posts 16 jobs, but hire only 90%. Right now we have to open jobs. Basically, open jobs is great because you can check other jobs that open and maybe you can talk you submit in your application just for this job, but if other jobs that open, you can do that also, you can talk about it. Basically, if he have to open jobs, you can submit for this one and talk about the other one if it's okay with you. Right now, this client spent this money. This is a low amount, but how pork actually calculated? If client have an open contract and not like pain, for example, $100,000 already for this for his for freelancers that was hired before. Contracts are still open. A por will show you will not show like this $100,000. A pork will show here only amount that was actually played on a closed contract. This number is not very representable really. O H rate for this client that he was paying to the four guys was this much. It will help you to consider if you want. If your rate is $20 per month. You can adjust your profile rate to 30 and submit for this job. On all I don't know. Maybe your hourly rate is $100 and you know that an average client pays 30 and it's not enough. It makes no sense for you to apply for this job. But usually, I'm applying for a job with a lower payment. I'm writing something like I know that my rate is higher, but I'm working fast. I'm very professional. Even you are paying me like double or triple, I will deriv and work way faster. You understand. You can work. With everything really. This client is member since January 15. Anyway, client have additional question when you will apply for a job. Client have additional question. Have you use Jam page before. Basically, you will type like it will be like a new field, and you will type yes, I'm professional Jam page and blah, blah. Also, the skills client specify when he was creating the job and In this particular case, they are not very important for us, but maybe if description and title was very general, I just need to clone a product page on my website and we don't know that it's shopify from title description if client specify shopify here. We understand that soif. Hope it makes sense. Preferred qualification, Europe and Americas. It's like, A activity on the hop, we can s. This is a benefit of a plus membership that we can actually say, see how many people already apply for this job. In our case, it's like s five, and we can see how many was interviewed, all my clients send it by to someone else. We can see an activity. If we will see here that 100,100 people already submit a proposal, maybe it will be way more challenging, of course to get this job if we like less five. You undertake it's like common sense. Client history here basically you can ch previous i Rs. I was talking about open jobs. This is another open job by client. It looks like he just clone the same job. He have two job posting with the same title description, but in general, it will be different. You will click apply. Here all maybe save. I don't know if you need to save it for some reason. I don't know. Yeah. Not sure why it's load in so slow. I will pause the video, but finish loading. Oh. My Wi Fi for some reason, is gone. I will just connect to my phone right now. Things like this happens when you are showing some. I'm sure you know how it's working. I have three different profiles global profiles on work. This is my freelancer profile. This is my client profile. I was talking about client profile before and this is my agency profile. If you have an agency profile, you will have ability to select, I want to beat to the job specific from a freelancer profile or from an agency profile. If you just have a freelancer profile, you will have just one option here. Then I have a specialized profile on my freelancer profiles. This tom tom tom phone This is a specialized profile. I can select that I want to beat on this job from a web design and development profile. It will cost this money. I have this number of connects on my frencer profile. Basically, it's like repeating itself. I want to beat on this profile, $75 per hour. But I know that client is willing to pay he was paying $30 per hour and I don't want any rate increase, but you can specify that in a three months. I want to increase every three months by 5% and $75, we will transform in 82 in a 12 months. I will select that I don't want to do that, and by the way, this is important, so my rate is 75, but freelancer fee like a pork will take 10%. From this number from any number, and I will actually receive 67. Basically, if I don't remember correctly, but if your contract exceeding $10,000, the fee will be 5%. Yeah. Next, about protections. When you are working on an hourly contract, if you are using and track your time tracker. If you are tracking everything correctly. In that case, you are under upwork hourly protection, basically work guarantee that you will receive your money. In case you will have some dispute with the client, I can't suggest you to go to any disputes with the clients because they will just ruin your reputation. It's one of the downsides of work that you are like You don't want to have bad clients, you don't want to have bad reputation, don't want to have negative reviews. Yeah. But in general, if you're working like an hourly rate, pork protects you and guarantees that you will get this money, even if client will not pay to work because pork is a mediator, a middleman client will pay top pay to minus the fee, of course. Even if client will not pay to work, we pay to you, makes sense. I will write my proposal here. Upwork suggests it's mindful AI Basically, if you will write enough information here, pork will recommend you to somehow make a proposal better. In my case, I will type something like i. Shorty i is my second. Nature. I'm working with it for the gate. I'm not working with for the gate, maybe like for six or seven years, for six years, and I was using pages multiple times, also. So basically, I highlight that I'm very experienced and sapifi that I was using Jam page. You can write anything a lot more here, up to you. Again, I was talking about it in another video, but people submit proposals were different. Someone submitted like business style, someone submitted very casual up to you. You will just convert different type of clients. This is like additional question. Have you used mage before? Yes. Yes, more than ten times Yeah, if you want, you can aplod an attachment I know with your CV or I don't know. I personally will never applod anything here. If you have a portfolio, you can add something relevant related to this job from your portfolios. I will just click here and if you completed jobs. Maybe like this one. Let's say that this one was Ci gM page, I will just click select Highlight and highlight and it will be added to the proposal. Automatically. You can get certification, you can at previous sub work job up to you and yeah. This part is very interesting. Also, you can boost your proposal. Basically, you will pay a set a number of con connect connects to submit this proposal. It's 14, but you can pay more. And if you will pay more and it will be the highest place, for example, I want to pay 20, not fatim M proposal will be at the top for this client. If someone will not outbid me of course. If I will be not selected for the job, this additional conex will return to me basic. It's not exactly working like that, but no, if client will not hire anyone in a month, then connects will be returned to me. This is the correct from ulation. And basically, yeah, I will just click sent. Send for this number of connects. That's all you submit your first proposal. Good job. I will not do that. I don't want to waste my connects on something that I'm not planning to do, but that's all basically. About this screen, when we just type our general keywords, you will have a different sort and options. Of course, this is no brad, nothing to explain here. Really. You can tailor so like this world, not that world. I'm not using it. Really never used it, but maybe for someone, it will be helpful. Not in my case. Next, you can have these categories, and if you are not willing to buy a lot of connects to submit for a jobs. You can specify here I want only jobs in NIT on something. I don't know, relevant to your keyword of co. I want only expert level jobs. I want fixed price or hoy rate. I want a fixed price job and for mo $5,000. Budget for a job, and I don't want it to be like to have more of this number of proposals with verified payment, client history if you hire someone or that in this location, maybe like you want to work only with US United states, for example, and in time zone, project lens. Basically, we tailor just a website, general key to a very specific set of jobs. You can just beat on these jobs. They are opened. I don't know, this one is like developer based in enter under match system. I don't know that even without reading it, I think it's like it should be more. But you always can negotiate. Depends. This is a basics and actually an advanced level. Super easy, don't aid to click everything play with it for a couple of hours and fell. There's nothing challenging. 7. Different types of membership: So about membership. Upwork, you can create a free account on pork and it will come with these benefits. You'll have ten s and you can read it basically. Ten con will be enough to submit proposal to one job. It's definitely not enough. But you will have an actual account. Someone can hire you, send you tation and actually hire you. So It's something like I can't recommend you to have a basic plans just ten connects just not enough. I was talking one of the video videos that when you are bidding on different jobs, you actually climb within a upwork hierarchy and your profile will be higher in such and upwork will recommend a profile to your clients and they will actually invite you to different jobs for free. So a pcs of have this monthly plan. It cost this money right now, and it comes with 100 X and it will show you a different like no different more information. About jobs. We will talk about jobs, how to find jobs in videos. Strong suggest you to 1999, for a profile, you can read benefits, but main benefits. For this money, you will have 100 connects. In general, if you will buy connects by yourself, 150 connects will cost you $10. Minus. You paying twice the price, you get 100 less con, but 50 50 less connects. But you will receive more information about jobs. You can update it on your savings. Yeah, that's all basically about memberships. 8. Setting up your Upwork profile: So, Mike, congratulations. I'm sure Work approve your profile and you inside the system. Basically, this is how your profile will look and how you should set up it. First, this is your name and like your so name, and this patch means that Fans ID has been verified by pork and blah, blah, blah, you can read it right now. Nothing complicated. Pork will ask you for additional verification maybe. After you will successfully complete your first job, maybe, they will ask you some que. Maybe they will ask you to app some of documents maybe. Usually, they're not asking anything and just You will have this bag automatically or maybe they will have some kind of concern, and I know some kind of concerns. They will initiate a video conference with you interview. I will be like super simple like i, i. All they want to do is like to actually understand that you are real pay person that applaud government ID, and they will check your video. Hi, how are you doing? This is me. I I was doing this job and it's really 30 seconds. All they care is like your real person that you don't submit a fake ID. That's all. Next, your profile photo. It's very challenging. Really. I can't recommend you to use any a specific style of a profile photo. People are judging and theoretically it should be something on a wide background, where you look professional and all things like that. But relevant only for someone who are doing accounting maybe or legal service on work, things like that. If you're in a creative space, it can be something more creative if you. I don't have really any recommendations real that I can safely say that they really make a difference. I am changing my profile picture every couple of months. Right now, as you can see, I retinal add this profile photo like a couple of hours ago. We will see how it will work. I'm trying to track if my conversion rates are higher or lower with different profile pictures, but it 100% attract different type of clients, but I don't have a statistics so I don't want to suggest to something. Just you can change it as much as you want. It just shouldn't be alter age, so you can't applod generated Avatar here. It should be like your real picture, but you can change it literally every day if you want. To make sense for you. Next, we will see you will not have as a new account, but you should have in the future, these two things. This one upper pages. I was talking about in one of the videos. You can read it there. But basically it's an achievement that you're an awesome guy. You're in the top 10% and top 1% of the upper freelancers and Good job. This one is super important. I was talking about it again in another video, but it's basically job success score. The higher it is, the easier it will be for you to get new clients. You don't want to fail your jobs, it's super important. Consider having it as high as possible. 100 is like ideal. Yeah. Next, this is your profile title. Super important. I was talking about it again in another video, but just research what other people in your niche are using as a title and to use like compile it and use something unique for you, or maybe just copy it from someone that you really like. A work will understand keywords in your title and also in your profile overview. Consider somehow add important keywords to your title into your overview. Basically, this one is overview. Y. Again, that's like write something that makes sense. Again, I suggest you to just research other freelancers and that's all. This is your hourly rate. I was talking again about hourly rate, or fixed price in video, how you understand how much you should charge, but this is an hourly rate. So makes sense, I hope. Next important things. I was talking again in another video about internal profiles, and you can have three different internal profiles on pwork. This one profile, as you can see, when I'm clicking it, everything is changing. This one is about such generzation profile on work for me, and this one about work press, Shopify, element or development. I add KRS here. It's still made sense and readable and Yeah. I can do a way react like I can do a way way more complex things, but majority of jobs that somehow I landed usually with Wordpress, Shopify, and specifically with lament, visual builder on a W press. I ad it here. Again, you can have a specialize title specialized profile description. Overview here and you can have a different price. For this kind of jobs, I have $75 per hour, and for such an organization, $100 per hour. This is a total earning. On this account, number of jobs completed and number of hours built. Next, what is important? You want to have your profiles 100% completed. Actual work will notify you if it's not 100% completed and it will decrease your chance of getting new job, significantly if it will be not 100% completed. Do that. Also, you can have ability to have like a currently, consultation book a consultation, and someone like we open. It will have ability to actually select a schedule, a book like with you on your terms and online meeting, video meeting with you. In my situation. It's $700. For 60 minutes, why? Because usually people come in to me when they booking this consultation with the very complex problems, and I can explain a lot when we actually communicated and talking when you just t pipe. I hope it makes sense. Next, you will have different things here. You open to hire 27. You can set up it here. On main page of up work. You can set up an availability bate I'm available for work right now. If I want, I will go to sleep soon and I don't want to turn on online consultation. But if I want, I will click here and just turn it on and I will specify that I will be online for the next 8 hours, for example, I'm open to offer to work on hourly as needed, I can work like 20 f seven. For a correct amount of money. You understand. My profile is publicly divisible and I am open for contract to hire roles. What does it mean open for contract to hires? It's like a permanent hi. Basically, a person will find you on work and but hire you permanently as an employee full time. I'm open for this things because usually, I'm a workaholic. I'm working for 16 hours and more per day rely, and I can handle two, three full time jobs really. Yeah. Here, you will have proposals. Maybe someone invite you to a chop and it will appear here, project catalog. Basically, if you are about fiver, five, you can create the same things like a fiber chops on a porkes project catalogs. I'm not using that because it's like I'm just not using it. I don't like it. Usually it's very low offers. I'm not using. But basically, upwork have the same functionality that Fiber. I suggest work over fiber, always. Anyway, Next, here you will have a list of languages. List of languages that you can actually communicate. I speak fluent Russian, I am Native Ukrainian, and I speak fluent English. And actually, you can see every fed batch here. What does that mean? When A person, your client, especially at the beginning, close a job, a por will ask additional questions. Basically, it will ask if this guy is okay if he communicate well and when your clients will ask for a couple of times that everything is great, he's like fluent in everything, you will have this badge. For some clients, it's important. For some, it's not so you I don't have verification. Military ID. If you have military D, you can edit. If you don't have not edit. Then this is my education. Yeah. I'm working in a brain work agency on work. That's like an additional information about an agency, really. That's all about sidebar next. We'll be or history, and, basically you can check. I was telling you that you need to research as a freelancer and based on a freelancers, you like, you can understand everything. Your titles, description, how much you should charge like everything. If your niche is very broad or very small, you can understand everything. Basically, I was talking about this part that you can easily access and about this part. Complete the jobs, you can actually click here, for example, on the job, and view entire job post. You can actually read a job post. This one is not very good example, but you understand you can actually read a job post and you can understand what job was done and how much I charged for the job or for uns are charged for the job. You will have also rate here, how much it co, was it fixed price or was it an hourly rate? 6 hours, I was working here, less than six, but Yeah. Every piece of information that you will need you will have here. Next, if client, for some reason, not give you a feedback, it's okay also. It's like you want to have a no feedback or positive feedback that negative feedback. It's okay. As you can see, I'm talking just basically people are lazy and to give a feedback is like an additional job. Someone sometimes people are not leaving feedbacks. It's totally okay. I like a mix of feedbacks and all feedbacks here. So not a big deal, really. Not a big deal, I also don't stress about feedbacks if you don't have them. If you if your relationship with the client great, then maybe it's against up for guidelines to ask for positive feedback. You can basically just be nice if you leave me a feedback, and I hope everything goes well in. Situation. The formulated somehow don't ask bluntly that leave me a five star feedbacks or I don't know. Don't do that. Next. This is a portfolio that you can a plot to work because this profile about such engineeriization, come on, about such troization. I have a lot of things here about such gerization, that like 66% increase in clicks in one month on Chi, commerce store. I attached like some kind of screenshot, a small explanation and when you are like you are adding, actually the profiles, this portfolio items to your profile. I suggest you to think about titles here about description again because of the keywords, and also you can specify different skills. Here that you was using. I select HRS here, scream and F Fc spidedr, and Shopify. Yeah I have like a bunch of items here. Next, field that you feel field that you can feel is like you can specify your skills for the specific profile and Think about them. Basically when someone will Google for SO audit, I will appear. Someone will Google for local, I will appeal. Basically, think about your skills and you can add 15 or 16 skills here. No brain. Next certifications. I had a couple of certifications here just to have something, so it will not be bland. Add something easy to get and don't leave it blank. You want your profile to be completed for 100%. Next, employment history. I was like working like I'm confound you can add anything. Meaning who of course here. As experience like I'm software engineer and I write a very short description. Basically, that's all. I don't have Also, you can add here, I don't have it, but you can add video presentations of you. I need to film it, I'm forgetting all the time. Basically, you will have Screen here with your video, I suggest you to film something like Hi guys, thank you for visiting my account, my profile. I specialize in blah blah blah, basically, I was t again. I was talking about it with my clients and they are checking usually this video and they are selecting all the care really that you are an person and that you actually speak English if they care about video calls. You should be like at least some hw. If you are not like, I can work, I can work for money, I work very quod. It will be enough. People are different. I have I know a person that when He submitting proposals. He write it in very business language you know, thank you for your in a business way, business. I know another person that writing the writing proposals in very informal like I can do that, it's not a big deal. It's very easy for me, blah, blah blah will be done and you understand. You can get very different clients on our work and Yeah. So just don't force yourself and use something that meaningful in your situation. Also, just in case if you are not from a US, Pork will ask you to sign a W an form. Basically, it like be an tification, where you Pork will ask you if you are US citizen or not, and you will just click. That you are not your citizens and submit and basically you're submitting this form. It's important why I'm mentioning it because people afraid for some reason to sign this form. But, you know, US citizens global. If for example, Ukraine, if I receive money from Ukraine, they are not taxable. If you are from US and you receive money, not from US, they are taxable. Well, that's all about the profile really. No. 9. Communication is key: So you receive your first client, you was hired and what actually should done next. Few things first. You should install official up workout, and if you're working on an hourly rate, you will log in sign this up and you will see your hourly rated contract. You need to click on the contract and when you are working, On a job, you turn a Switch ho. It means that work will start tracking your hourly, your work, hourly, your time, and you will actually be paid and protected by por prot program. We will talk about it in later videos about protection. If you have a fixed price contract, depends on the sating can show inside this up or now, but it's like for fixed price, it's not very important. For our re rated contracts, super important to track. You need also to relatively often update stats like I'm working like D, I'm working on and so on. Yeah. Hope it makes sense. The most important part actually is communication with the client. You always need and want to be on the same page with the client very often, very often, your client don't know exactly what should be done. If they hire a developer to build the website, they not sure that this parts will take I don't know 5 hours, another part will take 50 hours and so on. They can expect that it will take way more or way less. If you never actually talk about details when you're communicating, before you was hired with the client. It's a very good idea. In general, you should always talk with your client and explain every state. Right now, I will do this. It will take approximately I don't know 5 hours. That amount of time. Next step, I will do that, it will take another. Amount of time and so on, and then you understand that you and a client on the same page, and there is no surprises because there is no surprises real. You want to be as safe as possible. You rate in for, your success on a fork based on clients review when the job is completed, clients have ability to rank you, give you one star, two star, three, four, five in different categories like communication, delivery, responsible and things like that. You want to have five stars everywhere. If you will have five stars everywhere, you will have ideal job success score and with very high probability, will be higher. Again, by this client or like someone else. You don't want your job success score to drop below 90% because it will be just tell from experience, it would be very challenging to get new clients. This job success score will reset in a six months, but we don't want unnecessary challenges really. All you need to do is to be very clear and very direct with your clients, keep them updated on your steps on your work and communication is key. You will solve 99.9% problems with communications with proper communications. Do that. 10. How to price yourself correctly?: How to price yourself. If you are new to a pork, you maybe struggle to answer this question, and let's just remove gassing from the equation at all. I suggest you at the beginning to create also a client profile, not only freelancer profile. Basically, what I suggest you to do. You will switch to a client profile, and you will start analyzing other freelancers in yours. How much they're charging? What kind of job they are doing and you do. Read a job title, job description and how much are the clients paid for these jobs, that's all basically it's very simple. You will spend an hour or two or I don't know how much. I don't know how long it will take you, but you'll have a very clear understanding what kind of jobs are the frencer are doing and rate that they're charging it. Our or fixed price doesn't matter. Because you're very new, It will be smart to charge a little lower the rate that all other peoples are charging and don't cut your rate to 50% or something like that. Charge it a little lower. It will increase your chance to be higher and as soon as you have 510 completed jobs on your account, you can actually return to your normal rates and, that's all. It will really help you to be hired more if you already have some kind of completed jobs. Never, never, and never low ball, never charge like 5 hours/hour for web development or something like that. Very very low prices are very suspicious for clients, and they are usually not hiring someone like charging super extremely low. Of course, if you are from not as developed country as you say, money that you can earn will go very long way for you that for someone in the USA, for example, you have fertile assistant and in USA. If you charge 5 hours/hour on a work, it will be strange because it's a very low amount if you are for Philippines, and you will charge $5 per hour. You can afford way more for this $5 in Philippines in US and then it makes more sense. But still, I can't recommend to charge super low because it will not increase your chances. It will lower your chances to get a client. Also, when you're creating your profile, you will have ability to set up if you are like a UB or an expert or something like. I suggest you always to set your profile as you like an expert. Of course, clients. Client client creating a job. It's possible to select if you want to hire someone. A new come or neb super experienced one and a work will recommend a price per hour or fixed price for the job. It's always for client. It's always good to hire someone who claim himself or herself as an expert, even if client specify in his job description that he want to hire someone. Always select expert. 11. Video proposals: Usually when you are submitting proposal to a client, you are just typing it basically, the original way to do that, and it's working great. But I want you to consider another way to submit your proposals. You can film videos. It will take more time. Maybe they maybe it will take less time, the typing debates on like on different factors. If it depends on different facts. I want to dig deep side. I can safely say that if you are filming your proposals, you are typing some kind of information and in the end, I suggest you to type something like I film this for you when I like explaining something about your tasks that you want to be completed. Deeply and blah, blah, blah. And usually from my experience, this video proposals are converting way better that just text proposals. I can't tell a specific number, it's just my feeling. But I would say it maybe like two times more and it's huge. If you are comfortable with the camera, if your English level is on k level, I strongly suggest you to do this. 12. How to pitch correctly: How to pitch. It's great that you right now have a profile map, but it's time to actually pitch clients and offer your service for their jobs. How to do that correctly. If you knew, you always not sure what to do exactly. Maybe you think that you understand how everything should work and what exactly you should say, but who knows? Maybe you I can suggest the best way to find your pitch for you. On a pork, you can create a freelancer account and a client account, an NHS account, but it's like Not Potters right now. I suggest you to create a client account and I suggest you to create a job in your niche with your skills, like pretend that you are trying to hire someone. And write your title description and everything. As the funcers, will bid on this job. You actually can see what exactly they are saying. You can see their pitch pitches, and you can you should be data driven. You will analyze what from your point of view should work, you will see the best pictures you can combine a couple together and easy you will have your own. Also, you will see who exactly begin for your job and how much that trying to charge you what kind of profiles they have. You should also understand ptology, you should see, you will see the profiles that from different freelancers. You should think about why I stop and check this person or not that person. What exactly catching attention, and you should implement it for your profile also. Very easy. 13. Degree, certificates etc. Are they important?: You are not an employee. You are a freelancer, and a lot of people are coming to up work with the mindset of an employee. Basically, I'm 18-years-old. Am I young enough? I'm 60-years-old, am I old enough to do like something? Should I have a degree? I don't have a degree and I will be unable to take this project. Qualifications, things like that, that matter when a company hire a employee really for companies matter, of course. You are on for, your clients all they care, usually. Of course, someone will care about degree and everything, but usually they care only about results, and if you can deliver results, that's all basically matter. It doesn't matter if you are a school draping himself, or you are 70 80 old professional in your field, that someone like a company that consider himself not able to work in a company as an employee. And all that matter is just a result. S. If you can deliver result, zero questions. So there is another challenge. In order to hire you, your client trust you and you need to somehow convince the client that you can actually do the job. You can do that with your previous work profile or maybe just a good and negotiation. Who knows? Basically, you need the main barrier basically is like trust. You need to convince your clients that you can do the job and client can trust you and you can do this job in the client's budget. And yeah, that's all. All these challenges will disappear really when you will start having a very good profile. You will naturally grow your portfolio. Clients will saw that you have a number of successful capleit jobs, that you have 100% success score, or you are raising tail and top top rated plus or expert. We will talk about this like things right now later. But basically, all these challenges will resolve by itself, the longer you spend your time on work, the more work you have, the more work you had. But you are not an employee, you're a freelancer. You need all your clients care is to get the job done. A is not important, your degree is not important. You certificates is not important, they are not important. That's all. Everything is in your hands really and it's great. 14. Job Success Score (JSS): Let's talk about the most important factor on work that will bring you clients. It's job success score when you are you to the platform, you will have you will not have it, actually, as soon as you will start closing contracts, a job success score will appear on your profile and you want to be as high as possible. It's it's crucial for your success and work. If you will have low job success score, it will just in your profile. In general, in general, upwork revaluate job success score on 612 and 24 months time frames. But again, we don't want any unnecessary problems. That's why I can't stress enough how communication with clients is important. Maybe you can't finish your job for some reason, I don't know if you have a good communication, if you have a good relationship, you can just explain it to your client and He will or she will not leave your bat review. You understand. Job success score should be, you don't want it to be lower than 90%. Everything that lowers the 90%, have a very negative impact on everything. First of all, it's very challenging to get a new clients. Next, you will lose your badges. I will talk about badges in next years, but job success score is just more important. If you will have it lower than 90%, you will lose your badges. 22. Basically lose your pages. How you can read more about it because it's quite complex. In general, you want to have a five star everywhere on your reviews. But it depends, for example, if you earn on a contract most $100, it will bring you more success score if it's like for example, if you earn from $1 to 250, the closed contract that is positive or negative will have an impact of one point. If you will earn on a contract $251-1 thousand, this job will have 1.25 points, it's points, and if contract, and if contract is more than $1,000, it will qualify at 1.5 points. Basically, It depends on the amount of money you will receive, and impact will be different, positive or negative. It depends on the contract lens if contract was really long. I have bigger impact and client satisfaction. You can read about it more when you will click on your profile and when you will start having action. Jobs Score, you can click on it, you'll redirect it to a page. This page have a video and very detailed explanation, and you'd click everywhere and read about different factors that actually impact. On the job success score. Yeah. Just try not to fail. If you failing, try to communicate with your client, explain what exactly is going on. Maybe refund a mine, maybe it's better to lose to work for free. Not for free, if you like if something goes wrong, it's better to refund this mine to clients that have a negative review on your profile. Negative reviews very impactful. Try not to do that. 15. Badges on Upwork: Let's talk about pages that are assigned to you and what exactly they mean and if they are import in general or not. We have a few different pages, rising talent, top rated top rated plus x part. What exactly all these pages mean? Basically, if you complete your first job successfully, if you have 100% completed profile, if you upwork ify your profile, after the first successfully completed job. You will get your raising talent page. It will not give you actually anything. I just like a mark for clients that you are a person that they can actually work with. That's why it's very challenging for new profiles to receive any jobs because clients try to hire someone with experience already and the pages are showing this experience basically. Next page is top rated. Basically, it means that you are in a top 10% of a for users. And to be liable for a traded badge, you need to have, again, 100% completed profile be at least 90 days on floor. And out like you need to close a job and after the closing job, you need to be at least 90 days on upwork. Basically, if you are not failing, if you working, you are not failing after four months. 3.5 months, you will have a operating page. Also, you should have job success score over 90%. If it will drop lower, a work you'll just remove the page. That's also additional things that you should have to maintain your top rated. You need to earn at least $1,000 in the last 12 months. For completely off line accounts, automatically pages will be gone. Yeah, that's all top rated plus page is like another level of top rated this page means that talent, a profile and freancer, have experience in working on a larger projects. Usually with a higher budget and long term. Basically, to be liable for a top t plus, you need to have an earning up to $10,000. In the last 12 months, funds should be earned on a large contract in the past 12 months and no negative feedbacks. On a large contract should be on account. What exactly it means funds should be on a large contract in the past 12 months for different niches. It's different, for example, for administrative support, it will be a contract is up to $10,000 on a contract. It will consider for a customer support, it will be 20,000. For a copywriters, it will be 5,000 and more. So Theoretically, having operated plus should increase your chances to get new jobs. Practically, it makes not a lot of difference from a operated, but I'm talking with my clients from time to time about it and sometimes they consider it matter for them, sometimes. Another badge that you can have is expert v. Basically, you can get this expert vet badge in a very specific a. You should be in the very specific niches like a mobile or software development, you should or design and creative and sales and marketing and specific niches inside these niches also You need to be, for example, react developer in a mobile development, for example, and fork will contact you directly, and you need to pass a hard skill assessment from a talent manager on for pass other tests, and then you will be awarded with expressed badge. Let's say it this way, because there is a lot of people, freelancers on fork and p we don't have a lot of people again that can wet all the freelancers and because it's very like a very specific niche, very specific skills and a very specific niches. Getting expert ted is very not challenging, but for example, content writers can't get it. That's just impossible. For 99.9% of rencer work, operated plus will be the highest bade that they can get. Hope it makes sense? Again, does it make any difference sometimes? Usually no, but it definitely increase possibility to get new contracts and that's all we care about really. We just want new clients, new contracts, so you should to achieve it really. 16. Your level of English: I have a lot of questions about English level, and some people if they are not an English speakers, they are not very comfortable, not confident enough in the ability to actually communicate on up work. I would say that if you have at least basic level of English, you will be 100% fine, especially with all the new tools of the translators, you will be fine. If you if your English is near zero, it will be Of course, way more challenging. But you can use translators, especially with the CarGPT right now when you can actually talk in your own native len, because it will translate everything like great, really great. So you should use up work, even if your English level is not very high. I encourage you to do that. You will be 100% ok. Yeah. If your English levels is basic, you will be 100% fight. Also, I encourage you to use some AI maybe to prove reto messages to upwork health integrated grammarly that feel just like check if Spelling is correct and et cetera, but how I'm using GPT, for example, I need to write a report for a client. This client don't want don't have ability or don't want or I know to communicate via a Zoom code, for example, Video conference code. Basically, what I'm doing. I'm opening GPT and I'm clicking just like a button where I can speak to it, and I'm just start speaking that GPT I'm writing a report to my client. I will just explain everything how I can. I want you to organize it, make it like this task was done, organize it professionally. I'm speaking for a five 10 minutes, then just click submitting it and GPT, organize my speech into, very good, very detailed document. It compile everything logically. If I'm talking about something at the beginning and forget to mention something and I can add it in the end of when I'm just talking, it's super useful. I out AI, it was for people with near zero. Language skills, it was challenging. Right now, it just a breeze off course, you will not have ability to communicate in Video calls, but you can safely say that like I can do this job. I'm not an active I'm not a native English speaker. I don't feel confident. Talking with you or a video calls, if you that, let's just communicate via text messages only. But again, from my experience, clients communicate via text only. I am as a freelancer initiate a video calls, I suggest let's talk over the video. I will film you a video and explain to you how to do certain thing because I'm talking way faster that I'm typing brew and I can express and explain everything way more deeply when I'm actually talking to the camera that I'm typing because typing is not for a person. You'll be 100% because majority of clients prefer text communications and not initiating any DO calls. You'll be fine. No worries. 17. How you can receive your money?: So you complete your first job and money is on your upwork account. What now, how exactly you can receive it into your hands? Very easy. It depends on your country. In general, you can connect your bank account to an upwork and you can initiate withdrawal to your account. It will take a couple of days. Apork will tell you how long it will take but Yeah. So easy and very straightforward. If for some reason, you don't want this money to go to your account, or if work you'll take big fee or I don't know. For some reasons, you don't want money from Pork to relent on your account. You can create a pioneer car. Basically, the payment system is like revolute, is, Pioneer, all this brand names means nothing to you. It basically. In general, I will talk about Pioneer. You register. With Pioneer, verify your account that your real person, and Pioneer will send you a physical card, actually physical card to your verifiable address. You can receive this card. When you register it when you register Pioneer, you can connect pioneer account to your up, and you can withdraw your money, not to your bank account, you can withdraw money to Pioneer account. Basically, anywhere in the world, you can just take your pioneer card and insert it inside ATM and withdraw your money, and you will he cash. Or you can pay with pioneer card like like a normal card. Before it was impossible to connect this card to EPOPay. Right now with the newer cards, it's possible to connect pioneer card to ApplePay. Basically, it's just a card, but not from your country, not from your bank account, from a paying platform from financial platform with a brand name P. That's all super easy. Very straightforward. Usually Again, depends on the country, but it takes seven to ten to 14 maybe days for your physical card to come to your verified address mail address. If you're okay receiving money to your bank accounts and zero problems. Also, if your country liable for a paypal and you can connect your paypal. Hope it makes sense. 18. Ranking on Upwork: Connects blood of p. Basically, when you are submitting your proposal to a job, it will cost you some a number of connects. It can be five, six, ten, 15, or maybe even more and connects cost money. If it depends on when you are watching this video, but for a moment when I'm like, film this video, 150 connects cost around $10. Connect is a bland of upwork work will give you depends on your membership, some number of connects, and for free. No actually for free, you need to pay for a membership fee and you get, and you will get a specific number of connects per month. But there is another way to receiving jobs. You are not actually applying for a job, a client, we find your profile and will invite you to a job and it will be free for you. This is the best way to to get the jobs, of course. You want your profile to be as high in the upwork search as possible. How you can achieve that. First of all, you need to Niche. We can create three internal profiles on work and they should be very specific, I suggest one profile will be very general if you have web developer and doing only WordPress websites. For example, I suggest one profile will be I'm like Work Press developer. Another profile will be I I will use element like elementary developer basically for a Work press. The third profile will be, I don't know. Gutenberg developer for a Wordpress. If someone will search for a WordPress developer, one of the profile one way or another will appeal because like elementary the most popular visual page builder for a Wordpress, and Gutenberg is a default builder for Wordpress basic. Yeah. You want to be as specific as possible. Basically niche down, and also, you want to be active, you need to bid on the jobs. Basically, From my experience, how it's working, if I'm not bidding on the jobs, clients are not inviting me and they are not inviting me because I'm not high in the search. Basically, my dit, I'm spending contacts. I'm bidding on the jobs, and I'm climbing high in the search and clients start to invite me. When you are actually bidding and spending your contracts, you're not bidding only on the specific job, you're climbing higher. Your profile will be higher in the search for this leg specific skill. I hope it makes sense. A work, of course, want you to spend as much as possible on the contracts. But it's also supplying with your very good jobs at the same time. Do that.