Transcripts
1. Intro: What's going on, Skillshare? My name is Zach Hardley and welcome to my three
D printing business. I currently have
over 73 D printers, and I'm doing just over
$1,000,000 in sales per year. In this course,
I'm going to give you the fast track,
the cheek code, and the shortcuts to skip through all of
the painful lessons and the trials and tribulations that I have learned
along the way. I'm going to teach you how to
design your first product. I'm going to teach you how to
launch your first website. And I'm going to teach you how to not only bring
in your first sale, but how to build the
infrastructure to bring in continuous sales
on a daily basis and fulfill them with
happy customers. But for more details on that, let's head up to the office. All right. Welcome
to the office. This is probably where most of the videos are going to take place as I walk you through the different
concepts and lessons. And the first place that
I want to start right now is what you are going
to need for this course. Number one is that
you're going to need a three D printer. You
don't need it right away. You don't need it before
you start the course. You can take the course
and see if you like it. But at some point in order to get the full value
out of the course, you are going to need
a three D printer. Luckily, they cost
as little as $200 right now on Amazon and
from some of the suppliers. So not a huge expense, especially when
you consider what the possibilities are and
what you can get out of this. It's really an amazing
investment and it's something that you can use for
so many different reasons. After that, you are going
to need a computer. We're going to be
editing some files, we're hopefully going to
be editing some videos at some point and designing
some products. Having a computer is definitely going to
be an asset here. You will also need a camera. You can use your phone camera. You can go out and
buy a camera. You can use your friend's camera. You can rent a camera. There's tons of
different ways to do it, but you're going to need
to take some product photos so you do need a camera. Lastly, there are a
couple softwares that I use that will make
your life easier. There are free alternatives that you don't have to pay for, but the softwares that I use
are a little bit better, but you do have to pay for
them. It's a trade off. You got different options
there. But these are the four things that
you are going to need throughout this course. Now, who is this course for? Number one, this is
for anybody that is looking for a new career
or a new income source. If you are somebody
that is trying to explore what the
options are out there, this is something that
you can test out, you can try out in
a couple of hours and you can see if
it is right for you. Number two, if you're an
ambitious entrepreneur, this is probably one
of the most pure forms of entrepreneurship
that you will find. You are creating the product, you're creating the branding, you're creating the marketing, you're creating
the distribution. You might even be manufacturing the product yourself with
your three D printer. This business model
is quite literally the most pure embodiment of entrepreneurship that I
can possibly think of. That's why I'm so
passionate about it and that's why I'm
so excited about it. That's why I think
it's so amazing. Lastly, if you're
just somebody that is already interested in
three D printing or you have a three D printer
and you might want to turn it into a small
business or a side hustle, this is going to be the perfect stepping stone you
to get started. And so next one up
here is my content. If you're interested in
seeing my background, doing some research
on me beforehand, seeing what my content looks
like outside of Skillshare, definitely check me out on any of the social
media platforms. I have a personal brand
under Zack Hartley, and I post all of my
three D printing content under Hartley Printing, basically on all
of the platforms. And then the software
that I use for three D printing is
called printq.ca. So you can check all of my links basically by using my
first or last name, you should be able to
find it pretty easily. And if you go through
Skillshare on my profile, you will be able to
book a one on one call. So if you have any
questions or you want more mentorship or tutoring or help with anything
you're doing, that is available through
my profile on Skillshare, and that is it for this video. I hope you are
excited about this. I hope you're ambitious. I hope you have got
high hopes for this, and I hope I can fulfill them. I put a lot of effort into this, so if you have any questions, comments, please let me know. Please leave a review,
please comment on the video. I'm going to do my
best to respond to you and this could be a new chapter for you and I'm just happy that I get to
share it with you and I'm happy that I get to
share this with the world. Thank you for joining.
Thank you for starting. Let's get into.
2. Course Project: Alright everybody,
welcome to the second video in this course. This one is going to be really
quick because all we're going to talk about here
is the course project. Now, Skillshare has a section probably on the right hand side, or if you're on your mobile
device at the bottom, where you can submit a project. And here are the steps
in order to do that. Number one, click on
submit a project. Number two, the brand that you were going to
come up with throughout this course or the product or the company that
you're going to create. Use that as the title
of your project. And then, number three,
put your domain name or the website of your project
or of your business. In the description of your project because that's where we're going to be
able to click on it. And if you can
share any links to your social media or some info about how you are
actually going to drive traffic to your website,
please share that in there. Now, I know that sounds
kind of strange, but I'm going to teach
you how to do all of that in the upcoming videos. The project is just
somewhere that you can share what you have built with what you have
learned in the course. And I sincerely appreciate it. Skillshare thinks
it's really cool. And if you share your website on I'm going to go check it out, and I'm going to try
and buy something. And so it is also your way
to get your first customers. So definitely check it
out. Please consider it. And it's just a way to show what you have built with what you
have learned in the course. And it also gives me a
way to kind of adjust my teaching and get better over time because if we
are missing something, I want to add it
into the course so that everybody gets
it moving forward and so that hopefully we can share those lessons with everybody
from the past, as well. So it's a way to
share your work. I really appreciate
it. Thank you so much. Let's get
on with the show.
3. Choosing a 3D Printer: All right, everybody,
welcome back. In this video, we're going
to start talking about how to choose the right
printer for you, and we're going to talk about
the four different factors that you need to consider. The first factor here is
the size of the print bed. The second factor is the materials that you
want to print with. The third factor is
the brand of printer, and the fourth factor is
going to be the cost, and now we're going
to dive into each of those factors to give
you some context. Number one, the
first thing that I want to talk about
is the bed size. This is what is going
to determine what you can actually print
in a single piece. What I mean by that is, let's say you have a very large piece that
you want to print, and it's larger than the actual print bed
of your printer. Well, you have a couple
of different options. You can split it into
a couple of pieces. You can redesign it.
You can change it. You can alter but at
the end of the day, you're not going to
be able to print it in a single piece on your printer because
that part is larger than the
actual print bed. And so if you are going to buy a printer and you're going to make parts that are
medium or large size, you want to make sure
that you have a printer that can accommodate that size. For instance, here is a small
and a large sized printer. This is the bamboo
labs A one Mini. This is basically one of the cheapest printers of good quality that you
can buy on the market. It's two h or $300, and it will only print
180 by 180 cube. That is basically the size that you can get out
of this printer. A larger size printer
is called the Prusa l. It's a couple thousand dollars. It actually has five
different printheads on it, and it will print 360
millimeters by 360 millimeters. So quite literally
twice the diameter, twice the width,
twice the volume, it's super twice the height. And I think it's four,
eight times the volume. And so there is a
significant difference between what you can print on the bamboo lab's A one
mini versus what you can print on the Prusa
l in a single piece. And you need to keep that in mind because ideally
you want to print everything in a single piece
because it's going to make your life much easier
most of the time. Now, on average, what
you will find is that most three D printers
are somewhere in that 200 by 200
millimeter range. So for instance, the Prusa Mark four and the Mark four S
are the printer that I use. They currently have
a bed width diameter or length of 210 millimeters
by 250 millimeters. Another super popular
printer for what I do in the print farm
world is the p1p, I believe it is, and
it has a print bed of 256 by 256 millimeters. And so I would say that these two printers here are
in that medium category. The A one mini and the Prusa
mini are on the small side, and then the Prusa Excel and maybe the Orange
Storm Giga are the larger or Excel versions of the three D printers
that are available to you. What I would do if I
were you is I would try and start with the
medium size unless you know right away that you're going to need
something that is larger than 256 by 256 by 256. Now the second thing that
you need to consider here is the printing materials. There's two sides
of this. Number one is what material you
want to print with, and then number
two is the color. When it comes to what material you are
going to print with, there are some materials that
require a heated chamber, meaning that they
require the air around that print to be warmer than ambient so that it can print at a higher
and better quality, and it can cool down slower over time to prevent any
cracking or warping. That is why we heat up
some of the chambers, and I'll show you what
those printers look. But those materials are
usually specialized for high strength or durability
or heat resistance, anything along those lines. And so if you are trying
to print anything or you know that your
product is going to require some type of specialized material beyond basically just
traditional plastic, then you may want to consider
buying a printer with a heated chamber and one that can take a
specialized nozzle. For instance, the
Prusa core one is a brand new printer that just came out with a heated chamber, and the bamboo labs XYC is a printer that's been
out for a little while and has had great results, and a lot of people love them. And these are two options that I would probably
consider if I knew that I was going to be printing
in specialized materials and I needed something
that was going to give me a super strong product or a super durable product or a super heat resistant product, I would focus my attention on a printer that
has that capability. Now, the other side of it that you're going to really
want to consider here and that's becoming definitely
more popular over time is three D printing with
multiple different colors. Or materials at the same time. And so the idea here is that you're going to load up several different rolls of filament, whether they're different
colors or different materials, and then you are going
to three D print it, and that printer
is going to change out the different materials
so that you end up with a finished product
that is multi color or molting material and looks
the way you want it to. And so if you are looking
for a printer that has that capability of printing
with multiple materials or multiple colors at the
same time right away, my personal advice to you
is to probably go with the bamboo labs printer because I have the
Prusa printers. I have 70 of them, and I have the setup
for multiple colors, and I like the bamboo
lab setup better. It's just a cleaner system. It's more organized. It
takes up less space. It seems more
efficient in general, for the user, at least,
maybe not for filament, but in general, that is how I feel about printing with multiple materials
and multiple colors. You're probably
better off going with a bamboo labs printer or a Crealty printer or a
different brand than Prusix. I'm not super happy with their
solution to that system. Now, the third
factor here that we need to consider is the brand. Remember back in the day
when you probably saw Apple and Microsoft computers, and it basically
showed you that one of them was closed and
one of them was open, meaning that Microsoft,
you could go in, you can write software,
you can change things up, and you can upgrade the memory. You can do things
along those lines. And Apple is kind
of a closed system where you can't get
into your hardware. You can't just upgrade
and change out the SD card and get an extra
hundred gigs of storage. You can't just upgrade
the operating system or change the operating system,
things along those lines. And so when we think
about that concept, it's actually the
exact same thing in the three D printing world. Prusa is the open source
kind of company that has helped give away
their software and help other people build upon it and help
build a community, and you can change
and you can access, and you can customize and
you can replace parts. And they're a very fluid system. And so PrusSA builds printers
with an open system focus, and because of that,
they also want you to be able to upgrade
between printers. So for instance, if you
have an old Prusa printer, you can buy an upgrade kit
and it'll basically give you all the upgrades
to bring it up to speed with the latest
three D printer. Bamboo labs is pretty
much the opposite. They are a closed system where it's a little bit
harder to make changes. It's a little bit
harder to customize. It's a little bit
harder to swap parts. And they currently do not
have a path for you to upgrade from printer to printer as the
technology gets better. And so you need to kind
of understand that and ask yourself if it's important for you
because for me, I am running a print
farm with 73 D printers, and I don't want
to have to replace those printers
every three years. I'd much rather buy a couple
hundred dollar upgrade kit and make them modern and give them all
those extra features that the latest
technology now has. So for me, that is
super important. But if you're doing something
smaller and you're doing prototyping or you're
doing smaller production, maybe that doesn't even matter. There's other
companies out there that have a bit of
a mixed approach. Crealty is a brand that
I would say has a bit of a mixed approach sort of in between Prusa and bamboo labs. Now, the fourth
factor and obviously one of the most important
here is the cost. And what I would really say to you is that you need to ask yourself what you plan on doing with this
three D printer, because if you're just
testing this out and you want to see if
it works and see if it's something
you're interested in, and just see what
three D printing is like, then I would say, go out and buy the
cheapest printer, go out and buy the bamboo labs A one or the A one
mini because it'll give you good quality
and it'll show you exactly what this whole
industry is all about. You'll be able to do 90% of everything you
ever want to do. However, if you're planning to get into this and you want to do specialty materials and you want to really
push the boundaries, and you want the latest tech, and you want to be able to
do absolutely everything, then I would say, maybe it's time to buy the
expensive printer, like the Puss at core one or the bamboo labs XYC
or whatever they come out with next
because then it's really going to matter that
you have those capabilities, even though you're not going
to use it all the time, you want to be able
to have access to it, and you don't need
to buy ten printers, so maybe the expensive
printer purchase one time is actually worth it. Now, for me, I run a
print farm where, for me, the most important things
are reliability and the ability to upgrade that printer and things
along those lines. And so if you were
running a print farm, what I would do is
I would try and do some research and figure
out what printer you think is going to be
the most reliable over time for what
you are printing. For me, so far, that has been the
Prusa printers. I've seen other people that
are printing similar things, though, that say bamboo
has been great for them. I've seen other people
that say Creality is. Honestly, at the end of the day, it's a little bit tough to tell. Prusa, as far as I
can tell, though, had the best track record,
the longest history. And they also make it super, super easy to swap
out the parts. So I like their system. That's why I chose it
for my print farm, but a lot of people
are going with bamboo for their print farm, and there is nothing
wrong with that. I think it's a great
choice, as well. Here are my final
thoughts. Number one, you need to choose the
right printer for you, and that will depend on your own situation and what
you want to do with it. What is your end goal what is your financial
situation look like? What do you actually want
to print with this printer? That's what's going to determine which one's going
to be best for you. The SLS printing is also
another alternative. So all we've talked about
here is FDM printing, where filament is going into the printer and it
is coming out and that print head is
basically moving in a certain shape
to create a product. SLS printing is where you are pouring resin into a vat and using a laser from underneath to harden certain areas of it, and as it moves up, it
builds your product. It is a little bit more labor intensive and
complicated process, which is why for this, we are going to be focused on the current type of printing that I've
been talking about. The last thing I want
to talk about is that the print quality is very
similar between all printers. I've had a bamboo
labs A one mini. I've had the latest
generation printers. And what I will tell you
is that the difference in the actual finished quality of the product is not very large. There's a little bit of
human control over that, and you can get most of these
printers to print very, very well to the point that
the average untrained eye wouldn't notice any defects. The difference in the printers is their capabilities
of what they can print, how quickly they can print it. Can they print
specialized materials? And what does the
actual software, hardware and ecosystem
look like around it? That is the actual difference
in these printers. It's not necessarily
the actual quality of the print that is
coming out of it. So that is something that you should really keep in mind here. Me, my personal setup
right now as I am filming, I have 70 printers in total. They're all of the Prusa
brand at the moment. I sold my bamboo labs printers. I do have both Kur
and K S printers, but I am in the
process of upgrading them all to MK Sprinters. And my focus at My farm is on reliability and the ability
to upgrade the printers, which is why PRUSA made the right was the right
decision for me at the time. For you, things might
be differently. Technology is also
going to evolve. So depending on when you watch this video, trends may change. There's going to be updates
to these printer models, I'm sure in the next few months here. So keep that in mind. Take this video and apply the principles of what I have
talked about and then do your own research to see what is the latest printer model and technology that's available for when you're watching this video. I hope this helps, and we'll
see you in the next video.
4. Tinkercad design: Alright, everybody, welcome
back to another video. In this one, I am going
to walk you through how to design on Tinkercad. The reason that we
are going to use Tinkercad is because it's
super user friendly. It's easy to learn. You
can design things very, very quickly, and it's a
very low barrier to entry. So this is kind of
like the first step in learning how to
professionally design products, and it's just a really
nice entry point, especially because it allows
you to get three D printing and create lot faster than if you had to basically go
out and learn how to use auto fusion or any of
these complex software. So first thing you
need to do is go to tinkercad.com. You need
to create an account. It's going to take
you to a home page. You're probably not going
to have any designs in it, but that's okay. We're going to go to
the top right corner here and we're going
to click on Create. We are then going to
create a three D design. You also have options for
circuits and code blocks, but for us, we are going to
focus on three D design. So then going to open up
basically a blank canvas here. This is a giant square that allows us to design
whatever we want. Now, your square might be a little bit
different than this. It might be a little
bit smaller or larger. You can go into the settings
and you can adjust that. Mine is probably a little
bit larger than what you might be looking at when
you first get in there, but you can go to the settings right here and you
can adjust it. You are probably at 100 so let's just adjust this
so they look the same. And then we'll go like that. We'll go close settings, and then we can zoom in here, and this is what we
have to work with. Now, when it comes to
design on Tinkercad, basically what happens is we use very, very simple shapes, and we try and combine
those shapes in order to make the product
that we're looking for. So for instance, on the
right hand side here, you can see that I'm in the
category of basic shapes. We want to stay
in that category, and that's where we're probably going to do most of our work. The first shape on the
right here is a box. I believe this box
is going to be 20 by 20 by 20 on all
three dimensions. And you can adjust
these dimensions by clicking on the white squares
or the black squares. The black squares will adjust just kind of like
one dimension of it. The white squares will adjust
a few dimensions of it. And then if you want
to move it up or down, you use this arrow right here. You can also rotate it into whatever
orientation you want. If you keep your mouse
inside of the circle, it will kind of jump to
the different angles here. And if you take it
outside of the circle, you can sort of fine tune it. So we'll flip it upside down. And then we want to make sure
it's back on the ground, so we want to make sure
that the space between the ground and the
product is zero. If we raise it up,
we can see that it is now 8 millimeters
and it's floating. It's not really a great
way to design products. We're going to put this all
the way onto the ground. And now we have a cube that we can adjust the
different dimensions. So let's say that we want to make some
adjustments to this cube. We like it, but the
90 degree angles aren't really great for printing and what
we're looking for. We can go to the box here and
we can put a radius on it, and we can round off
some of those corners. We can increase the number
of steps in those corners. So let's say you
wanted it to almost look like a diamond,
you could go that way. But if you wanted to
add a bunch of steps, it would start to round it out and you can
really kind of play with and adjust the shape
just on these settings here. And then, again, obviously, you can adjust the
length and width. And so that's how you
can sort of customize the individual basic shapes that you'll see on the
right hand side here. Next thing that we should talk about that you
probably noticed here is that the first two shapes are
a box and a cylinder here, but they're highlighted in gray. What that means is that
there are going to be a hole or an empty
void or a cavity. And so when we combine
these two products here, and we say, Okay, I want to select both
the hole that is the cylinder and the box that
is this red rectangle here. And then I'm going to go
to the top right corner and I'm going to click
on this group button, or I can click on Control G, and what it's going
to do is it's going to put those
two shapes together. This is what I was referring
earlier when I said, we're going to take basic shapes and we're going to
put them together. Now you are going to have a rectangle with a hole in it as soon as you
click on that button. Now, let's say that we needed to carve off part of the corner here because it's going
to sit on an angle. Well, we can bring out
the rectangle hole and we can rotate it by, let's just say 135 degrees, and we can chop off
the corner here, and then we can combine
those two products, and now we have adjusted
the design again. Now, the other option that
you're probably going to want to talk about is putting
text onto the product. When you drag these
products out, you can kind of apply it
to the different surfaces. So if I let it go right on
top of this red product here, it is going to sit that text right on top of
that red product, and you can see that
there's a gap there. Now, obviously, this is far too large, so I'm going
to shrink it down. I'm going to put it right
in the middle there, and I'm going to make
sure that it's only 1 millimeter tall so that it just barely sticks
out of the product. We're going to zoom
in a little bit more. There we go. Now it's
all set and ready to go. To zoom in and out, I'm scrolling on the
mouse wheel right here, and now we can adjust the text. We can put Zach. We can
put our name in there. Let's go. Z AC. We can also change
the font of it. I usually go with Sands mono because it's a little
easier to print. We can change the bevel on it and make it thicker or thinner, kind of like the bold level of you can change
the segments on it. Honestly, I don't
think this does a whole lot in this font, but you've got a little bit of ways that you can adjust it, and then you can also
increase the size right here. So again, we're going to
highlight all of those products, and we are going to
combine them together with this grouping
button right here. And now we have a
product that's all set and ready to now, let's say that I wanted to have multiple of these products. Well, to kind of duplicate
this is really simple. All we're going to do
is we're going to go control C and then control V, and that's going to
copy it and paste it. Now, let's say that
I put it over here, and what I actually wanted to do was I wanted to line these two so that they're both in line with each other along
this bottom axis here. Well, all I have to do to do that is I'm going to
highlight both of them, and then I'm going to click on this align button right here, and it's going to
give me a bunch of black dots that I'm going to be able to choose where I
want to align this product. And so if I click on this
bottom left one right here, it's going to align
these products along this bottom edge. If I click on this
one right here, it's going to actually align both products all the
way along the left side, and now I've got both of them stacked on
top of each other, which isn't a great situation. So we're going to
go to the top left here and we're going
to click on B, and now we've got it
back to the way it was, and they're both
perfectly aligned. Now, you've got a lot of
different basic shapes here. You've also got a
couple different other categories that
you can play with. You've got hardware,
electronics, fun and games, lots of different
shapes in here, but some of them are not
ideal for three D printing. So keep that in mind,
keep in mind that your printer is putting
down layer by layer, and so you need to just
understand at some shapes and some angles are difficult for a three D printer or
will require support. And if you can design
without support, it reduces your labor, it reduces your costs. And most of the time it comes
out with a nicer print. Now, let's say that you had a design that you wanted to
import from somewhere else. So let's just change this. We are going to make
it really small here, and we are going to
save this as a file. We're going to click
on Export, STL, and we are going to
call this Rev one. So now we have one
version of this. And if I wanted to
go to my slicer, I could put that file in there, but we're going to
delete this now. So let's say that this is our design and we wanted
to import a file. We wanted to bring
something in from Thing of verse or Maker
world or printables, whatever it might be
something we downloaded online or something we
made at another time. What we're going to
do here is we're going to click on
the Import button. We're going to click
on Choose a file. We're going to click
on that exact file that we just exported, just because I needed
an example here. We're going to click on Import, and now we can bring that file into our
Tinkercad document, and we can actually work on it. The problem here, though, is that you're not
going to be able to separate this into
the different pieces. And so just keep that in mind
when you're importing and exporting documents or importing and exporting objects,
I should say. What I mean by that is
with this product here, I can click on the
ungroup button, and I can now pull this text. Or I can change the text, or I can make it
larger or smaller. And if I click on the main piece again and I click
this button again, it will basically ungroup it and show me the last piece
that was grouped together. And if I do it again, I can get that basically cylindrical hole that we put there
in the beginning. And if I wanted to, I could
delete everything and I can take it the way it
was originally. So with Tinkercad, all we are
doing is we are adding and subtracting different
shapes that we're either finding in Tinkercad or that we're finding in other places, importing them into Tinkercad, and then using them and
customizing them until we get what we need or the product that we're
trying to develop. Now, a couple last minute things that you may want to
know and you may want to think about is all of these basically small cubes right here represent
1 millimeter. If you ever wanted to
move your object by less than one full millimeter,
you can adjust that. You can adjust it all
the way down to 0.1 millimeter or you
can turn it off to which point Tinkercad will move it the smallest
increment possible to the point that you quite literally can
barely see it move. And so you got lots of
different options over there. You can also change a five millimeter increment so that you can move
products very quickly, or if you copy and paste them, you can align them and copy and paste them again very quickly. Also, you have a lot of settings down here that you can control, such as the size
of your bill plate like I showed you
in the beginning. And if you ever
wanted to basically invert or reverse any of your
products, it's very simple. You click on the
button right here, and then we'll give you
all the different ways that you could reverse or invert that product until you get exactly what
you're looking for. So if you need a left
and a right shoe, this can be a great option for you and it can be a great tool. They're also adding new
features here all the time, so make sure to check it
out and stay updated. And I hope this video
helps in your design. I I missed anything or if you have any questions,
please let me know. You can also coordinate
your view from the different angles right here with this tool on the left. Go to the home button here, you can zoom and zoom
out with your mouse, and then you right as
you can probably tell, the right click button
is what's going to help you kind of turn the
image around like this. So that's it. If I missed any features,
leave a comment. Let me know what
I missed. I will add it in a follow up video. This is how you use Tinkercad. Some of the next videos are
going to talk about some of the design principles that we want to incorporate
into these designs.
5. Design Principles: Alright, everybody, welcome
back to another video. In this one, I'm going
to walk you through a couple of design
principles that you're going to want to be thinking
about as you go through the process of creating
your products. And so, without any further ado, let's just jump right into it. Here I am in Tinkercad. The first kind of principle
that I want to talk to you about is avoiding supports. Supports for your three
D printer are going to cost you labor because you're going to have
to remove the supports. They're going to cost you
material to make the supports, and they're going to
cost you print time in order to print the supports. They are absolutely terrible. They're the worst thing
about three D printing. And if you can avoid them in any possible way, you
definitely should. As an example, the best and the easiest way to avoid supports is to change
your orientation. So let's say we had a product
that looks like this. We have a clear overhang right here that is going
to require supports. In order to avoid
printing supports, all we're going to do is
change the orientation. If you can possibly
change the orientation of your product in any
way to avoid supports, you should do that
99% of the time. Now, let's say you
have a product where it's really difficult to
change the orientation, and that's not really a great solution for
your application. Well, then you have
another option here, and that is called
adding a chamfer. A chamfer basically
kind of eliminates this 90 degree overhang
right here with a slow and gradual slope to the point where the
overhang was required. And so, adding in a chamfer
here basically eliminates the need for supports because your printer can print
on a 45 degree angle, and this is enough of adhesion
area on the first layer, it's going to hold
the product in. And so if you cannot change the orientation to
avoid adding supports, then you should try and add
what's called a chamfer, which is basically
this cutoff here. You're basically cutting off
this 90 degree angle here at a 45 degree angle so that you can eliminate
the need for supports. If you can't use either
of those strategies, then supports may be required. But if you can apply either
of those strategies, 99% of the time, it is
going to be much better. Okay, now, the second principle that
I want to talk about here is making your products
round and bulky. The reason that we
want to make your products round and bulky is because if your printer
has a 90 degree corner, what's usually happening is that your printer is moving full
speed to this corner and then it is stopping
and then it is accelerating to full
speed to the next point. The problem with that is that your printer is accelerating, stopping, and accelerating,
which causes vibration. It causes print issues. It causes quality issues, and it slows down your print because instead of
that print head, maintaining a consistent
speed the entire time, it's basically coming
to a stop and then re accelerating and
if you can round your products from a square
with 90 degree angles to a radius where the corners are much softer and
more of a smooth, circular pattern, that is
going to save you print time. It's going to improve
your quality, and it's going to
give you better and faster overall results. And so this is something
that you should always try and apply is make your products round instead
of sharp and try and make them bulkier because the infil doesn't
take up much time. Okay, the next one
here is that when you're designing a three
D printed product, you always want to ask yourself, how does the first layer look? And how is that
going to go down? Because in the world
of three D printing, if you're going to
have a problem, 80% to 90% of the time, it's going to happen because of the first layer not adhering properly or the bed
leveling wasn't correct or there was gunk
stuck on the nozzle. Whatever it is,
most of the time, the problem is going to
happen on the first layer. And so if you can
make that first layer as simple and as easy
to print as possible, it's going to make
your life easier, and it's going to improve
your reliability. And so if you looked at these
two designs right here, I can tell you right now
that the square is going to print much more reliably and
much easier than the star. The star has a lot of
sharp points here, a lot of sharp corners that are likely to peel up and maybe get caught on the
nozzle or get stuck on some as it is printing. So if you can make
your designs easier to print or make the first
layer simpler and rounder, it is always going to make
your life much easier. So in this example, if we just give it a base that
is circular like this, and then we drop this
down to 1 millimeter, and then we center both
of these so that it's basically like it
looks really good, and it's aligned here.
We'll go like this. We'll go like that. We'll bring it both up to the middle there. And now, this is going to
be a much easier design to three D print because that first layer,
something's off here. So's a little funky. But that first layer is
just a round circle. It is no longer a star that has five really
sharp points on it. It is just a round circle where the printer is
going to go around like that in a really
smooth pattern, and then it's going
to go back and forth as it creates the infill, and it's going to have
like a 99.9% success rate, whereas this star is going to give you some
headaches at scale. For sure, without a
doubt, I can tell you, right now, you're going to have some challenges
with it over time. Now, the next one I want to
talk about here is cavities. Some people that are new to
the industry or come from a different industry will
look at a product like this. They'll say, Okay, we've
got a big, solid mass here. Let's just make it empty inside in order to
save time and effort. And so they'll maybe take a cube like this and
they'll stick it inside, and now all of a sudden the
cube is hollow or it doesn't have a lot of a lot of
material on the inside. And I'm telling you
that is the wrong idea and the wrong concept to
execute 99% of the time. Reason that that is
wrong is because if you put a pocket or a cavity
inside of another product, what's going to happen
here is it is going to print the outside
wall of that product, and then it's going
to have to print the inside wall of that product, and then it's going
to have to print the infill around that. And the amount of time
and effort and printing that you're going
to save is going to be either zero or it's
going to add time. Especially if you are considering trying to
save material and save weight and save on print
time, you are much, much better off reducing the number of
perimeters and reducing the infill of that product than you are putting a cavity
inside like this. Now, on the reverse
side of that, let's say that we had a cylinder like this that was maybe
a little bit small, and we didn't want to
print it with 100% infill, but we wanted to give
it some rigidity and give it a little
bit of extra strength. Well, if we take a
smaller cylinder and we run it through
the center of it, now it's going to do
exactly what I said before, and it's going to add a
couple extra walls here. And so let's say I wanted to create this cylinder as an axle. I wanted to use it as
an axle for a car. I could actually use
this to my advantage, and I could add a
couple extra walls, and now all of a sudden, I'm going to have a really
strong inner casing, a really strong outer casing, and I might be able to actually use that as a way to
strengthen my part. And so what you want to
think about here is, if you're trying to put a cavity inside of a product
to save weight, you're way better off just
reducing the perimeters and reducing the actual
infill of that part. If you are trying
to put a cavity inside of a product
to build strength, that makes sense,
but you probably also want to increase
the walls, as well. And so you can use this concept of putting
cavities inside products, but it just needs to be used for the right situation and
the right scenario. Saving weight and
saving material is usually not that scenario. Putting a cavity inside of
another part is usually a good idea if
you're trying to add strength without adding
a ton of weight. That's usually the
best way to do it. Okay, next topic
that I want to talk about here is layer lines. If we print a cube
that looks like this, what's going to happen
here is we are going to have layers around the
four outside perimeters. So this side, this side, this side and this side,
you're going to be able to see the vertical layer lines. And then on the top, you're going to have an infill pattern. Usually, it's just a
zig zag side to side, but it's going to look
different than the sides. And then on the bottom, it has it's touching the
actual print bed surface. And so that is
also going to have a very different texture and appearance than the top
and then the sides. And so if we just print
the cube like this, we're going to end up with
basically three different kind of textures or appearances
on the outside of this cube. And now, there's a couple of different ways to handle
that and to get around that. Number one would be to add a
fuzzy skin in your slicer. What that's going to do is
add a little bit of noise to the perimeters and give it a little bit of a
rougher texture. Only challenge with that is that it's not going to do
that to the bottom. And so what we are
going to do to basically solve this
problem and the best way to handle this situation is
that we're actually going to chop off just a little corner
of the cube right here, hopefully in an area where the customers
not really going to notice or it's not
going to impact the functionality
of the product. And what we're
going to do is now we are going to rotate this so that that basically little area right there is what is going
to be touching the surface. So now if I raise Oh,
we went too far there. Now, if I raise this up
here, and it's at zero. If I printed it in
this orientation, this is going to
be the only area that is touching
the build plate, and the rest of this product
is all going to look the exact same with regards to the texture
and appearance, especially if you put
a fuzzy skin on it. And so you do lose a little
bit of design control, and you have to create
a flat surface here, but the rest of the product, the other 95% of the product
is now going to have a very, very similar visual appearance. And so if you're worried
about layer lines, this is the strategy that I
would recommend going with. Try and find a way to put the product on its
edge or on its corner. Mount it there, so it has very, very little contact with the build plate and then
use a fuzzy skin so that you can get a uniform surface over almost the entirety
of the whole part. That is going to be the best way to help you achieve that. And if you ever need
some supports in here, what you can do is you can create basically
what you're doing. You're going to create
a manual support here so that you don't have the
software doing it for you, and you're going to
shrink this down. You're going to move it in here, and then you're just going to build a little
connector between them. And so I'll just show you
real quick here what it looks you're just gonna build a connector between
these parts just like this. One there, we'll do another one there and move
it over so that it connects. And now, what's going to
happen is this block here is going to support and act as the support for this product. And then when you're done, all you're going
to have to do is just snip off these tiny
little tabs right here, and the product is going to come out basically looking
almost perfect with the maximum amount of the surface area all
looking the same way. And so lots of different
ways to look at this, but these are some of the design principles that you're going to want to keep in mind when you're designing
your product. Make them bulky, avoid
90 degree corners, avoid supports at all costs. Try and make the appearance of it uniform throughout
the entire shape. Make that first layer as simple as possible and
don't add cavities unless you're trying
to add support without adding weight
at 100% infil. That is the only
time that adding cavities makes sense
to your products. Also, the last thing
that I would say is try and go through this
process in iterations. Try and design for
functionality, and then try and
design for appearance, and then try and design
for printing and then try and design
for efficiency. Go through it in iterations. You don't have to get the
design right on the first go, and we're going to
talk about that more in some of the future videos. I hope this one helped, and
we'll see you in the next.
6. Shopify Intro : Alright, everybody, welcome
back to another video. In this one, we're just going to make it really quick and simple. And I'm going to
walk you through the business model of selling
your products on Shopify. I'm going to tell
you how this works, and I'm also going to tell
you what you're going to need in order to get started,
so let's jump right in. Okay, so very simply,
the business model when selling products on Shopify
is that number one, you're going to create a website in order to sell your products. Your job is to make
the best website that you possibly can so that the highest number
of people that go to your website end up
purchasing on your website. That is going to be the
bulk of the work here, and that's where we're going
to put a lot of the focus. Number two here is that
you're going to need to send traffic to your website. Shopify is not like EtsN. It's not like Amazon, where there are marketplaces that people are just going to organically find your product
and find your listing. Almost nobody is going to
organically find your website, especially in the early days. And so it is going
to be your job to send the traffic to Shopify. The advantage of
Shopify over Etsy and Amazon is that you own
the customer information. You know where that
shipment is going to. You have their
contact information. Hopefully, they're signing up for your email list, as well, and you own the relationship between the website
and the customer. Amazon and Etsy own the relationship when you are
selling on those platforms. And so that is one of the
big advantages with Shopify. You are also going
to pay way less fees compared to Amazon and Etsy. Number three here, though,
is that you are going to need to fulfill the orders that come from your website. Once you learn how
to send traffic to your website and people start
purchasing on the website, you then need to
fulfill those orders. When it comes to fulfillment
through Shopify, you have two main options here. Number one is you can
fulfill the orders yourself, meaning that an order comes
in, you go to the printer, you start the print, you
finish the printing, you ship it out to the customer, or you store it in inventory
as another option here. But basically, what's
happening is that you are fulfilling each
individual order. Okay, now, the
other option here, personally, this is the option that I'm going down right now. I'm going to teach you
everything you need to know, but you can connect
your ShopiI store to a print farm specifically
in the United States, and that print farm,
when the order comes in, they will print the
product and they will send it out to
the end consumer. Now, the downside here is that they're going to
charge you for it and they're going to charge
you more than what you could print it for however, they are going to
handle all of the work. They're going to do
all the logistics. They're going to ship it out
for you at a decent rate. And so what's nice about this is that if they do all
of the fulfillment, then all you have to worry
about is product development, building a good website,
and sending ads. You don't have to worry
about running a print farm. So you've got two
different options there, and I'm going to walk you
through both options. The starting out is
very, very similar. The only difference is how
you fulfill those orders. Now, a couple of things
that you are going to need before we
get started here. Number one, you're going
to need product photos. There's no point in doing
all this work to set up your website if
you don't have any photos of your products yet, especially in scene
photos are really, really helpful for the website. So if you don't have that yet, you might want to work on it. Number two, here is a
domain name and a website. I'm going to walk
you through how to get that in another video. So search through the videos if you haven't
seen that already, but you are going to need
to own a domain name so that we can tie your website
to that domain name so that people can find you
at zachhartle.com or.ca or whatever it is
that you decide to choose. Number four here,
you are going to need a social media channel. That is more than likely
how you are going to end up driving
traffic to your website. So setting that up early, starting to make content
on it early and testing out some content
strategies can be very, very advantageous, but
you are going to need these four things in order to get this
website up and running. You're basically
going to need numbers one to three before
you can do anything. So I would highly
recommend starting there. If you don't know how
to take product photos or you don't know how
to buy a domain name, check out my other videos. If you don't know how to
get a Shopify subscription, then this course
probably isn't for you because all you got to
do is go to shopify.com. Sign up for a
website. It's very, very simple, and it shouldn't
take you very long. And then, again, like I said, it's better to start the
social media content earlier rather than later so at least you can get
kind of a head start. So I hope this gets
you kind of set up and sort of aware of
what's about to happen here. In the next video, I'm
going to dive right into setting up your Shopify store, showing you what
mine looks like. I'm even going to show you some of the products
that I'm selling, and I'm doing this
to help you out. So please I hope this
brings value to you, and we'll see you
in the next one.
7. Shopify Setup : Alright, everybody. Welcome
back to another video. In this one, I am
going to walk you through how to use
the Shopify platform. I'm going to give you an example of what my website looks like. I'm going to show you
all of my settings. And I'm going to give
you my best advice and a quick tutorial as to how to use the platform most efficiently, so
let's jump right in. Okay, so this is my
Shopifi dashboard, but let's first go
to the website. So this is my website. These are the
products that I sell. I sell liners and accessories
for Milwaukee Power Tools. That's one of my
primary product lines. I do have a couple, but this
is the one that we are going to use as an example
for this course. And so this is what the
website looks like. So you click on any of
these products here. We'll go to we'll go to I
don't where's my homepage? Let's go to the homepage here. Let's go to one of
these grinders. You can see I've
got product photos. I've got a listing with all the information
about the product. I got a return policy. I've got a video. I've got other products that
somebody might like to buy. This is what my
website looks like, and what your job is to
do is to try and create a website just like this and then make it better
than this over time. And so Shop AFI is the platform that we are going to use in order to do this, just to show you guys
what my store looks like, will refresh the page here. And in the last 30 days, you can see that I've done
$6,211 over 73 orders, but my conversion rate
is absolutely terrible. So that's what I am
working on right now as an entrepreneur
is trying to increase my conversion rate
so that I can bring in more sales for every hundred customers that go to my store. That is something that we will
get you to eventually now. What I'm going to do here in this video is I'm
going to walk you through all of the
different options on the left hand side here,
including the settings. And we are going to go through
every single tab here, and you are going to
understand what it does, how to use it, and what it
means for your website. This platform and this
dashboard here is basically the back end version
of your website. This is what we would call
the front end version. This is what the
customers are seeing. And this dashboard here is
everything behind the scenes. And so this is what we are
going to use to control our Shopify business and
to control our website. So first things
that I want to walk you through here are the
top section right here. This is where you
are going to find all of the things
that you can control, like your products, your
marketing, your finances. This is where the
core of what you are going to want to
do is going to be. Underneath that, you have
your sales channels. For us, the primary
sales channel is going to be the online store. This is where we are actually
going to design the store. And then at the bottom
here is settings. This is where you
are going to kind of fine tune all the little
details about your store. To get us started, we are
currently on the homepage. This is my dashboard. You
can change things up here. You can see what the sales were like in the
last seven days. It will give you a
bunch of alerts here. I will tell you a bunch of
stuff about your business, and it will try and
give you a bunch of different suggestions for
how to improve your store. I highly recommend
going through this, analyzing it, and just seeing if it applies to your situation. If it doesn't, you
can just ignore it or exit it or leave it alone, and you'll never have
to look at it again. Now, this is the
dashboard that shows you basically what is happening
at a super high level here. The next one here is the orders. As you can see, I have 71 orders that
are active right now. All of these people have ordered
product from my website. Here is the total.
Here's the status. And this is basically going
to give me a summary of all the different orders
that are currently in my system, and then
I can click on them. I can zoom into those orders, and you can basically see
all of the information about this specific order and what this person has purchased
from my website. And so this is
where you would go in and you can find the
order. You can fulfill it. You can go from here. And if somebody calls you
up and they're like, Hey, I want
to buy something, you can also go here and
you can create an order, and you can add it into
your system manually. So it doesn't have to go
through your website. You've got a lot of
control here with Shopify. Now, the next page under
orders here is products. This is where you're
going to list your products that you're
going to sell on your website. In order to list a product, you are going to click
on Add product here. And you're going to
give it a title. You're then going to
give it a description. You're going to
upload your photos, and you're going to
choose a category. Basically, this is just
kind of what product it is or what category does
that product fall into. You then need to
choose your price. You need to tell Shopify
how much it costs, so it can calculate
your profit for you. If you want, that is not
a requirement, though. You need to decide
if you want to track your inventory for
us and my store, I don't track the
quantity because everything is made to order, but it's really going to
depend on your personal setup. You want to choose where that product is
going to come from. For me, most of my
products are coming from the print farm
in the United States. Then you need to decide what you're going
to do a shipping. For me, everything is
a physical product, but I have free
shipping on my store. I recommend you try and
do the same if possible, because it will increase your
conversion rate hopefully. So for me, shipping
doesn't really matter, but it is a physical product. Once I have uploaded
the description, I've uploaded the title, and I've uploaded
some photos here, that product is ready to go. You want to make sure that
the status is set to active, and then you want to click
on Save and publish, and that product will now
be available in your store. Just to show you what
mine looks like, I sell my products for $50. Here's the title up here, and then this is basically
the description that I use. I use a couple of bullet points to separate out the key ideas. I say, who this product
is perfect for. I say, what's included with it. I say what it works with, and
then I give instructions. I give it a final reason as to why to choose
this product, and then if somebody
doesn't like it, they're well aware of the
return policy as well. And then I have a video that
demonstrates the product. I highly recommend
that you put in the effort on your product
page to try and give the customer as
much information as possible to make the
best decision possible. It is only going to help
you in the long run. And so when it comes
to the product page, try and put effort into this, this is something that is going
to be absolutely crucial. Once you have all of
your products uploaded, you're going to be able to
sort them into collections. Collections are
basically categories for your products that
you get to decide on. So for me, I have
products that are liners, and I have products
that are accessories. I separate them out
so that I can kind of decide which one I
want to showcase where, and I can show this
collection here or this collection
here on my website. Inventory is what's
going to help you track your inventory if you need
to add or subtract it, or you're keeping
items in stock. This is going to be
really crucial for you, and all you need to do is use the tools that
Shopify has given you. It's going to show you
how many are unavailable. It's going to show you
how many are available. You can add or remove units. Whatever you need to do, it is a tool that is there if
you store inventory. Purchase orders here. This is something that is
pretty interesting. Purchase orders
will help you track and receive inventory
from your suppliers. So if you're purchasing
filament for your print farm, this can be a very
useful tool for you. You also have transfers of inventory between
different locations. This is probably
not going to apply to most of us that are
just getting set up. And then, of course,
you have gift cards. I highly recommend allowing the sale of gift cards
through your store, because it can be a great
way to drive revenue. But in summary, that is what
the products tab looks like. The main thing you're
going to want to focus on is the main page here, adding products and making that product look as
good as possible. After that, you have
your customers. This is going to be a list of all the people
that have either purchased from you or have
signed up for your email list. Your email list is super, super crucial and
super important, and you need to make
sure that you're starting one from day one, because that is how you can own the relationship with
your customer and you can continuously market
to them week in and week out. It is super, super important, and I highly recommend
starting it on day one. Next one here is content. If you want to upload any of your photos or videos in bulk, this is going to be
the best way to do it. Otherwise, you can
do it individually on each product page. When it comes to finances here, this is what's going to
give you a breakdown of the money coming from
Shopify into your account. As you can see, I've
got a payment coming in three days for 470 bucks. I got paid out $293 today. I got $600 yesterday, $1,200 on the fifth. And you can kind of see the numbers going up and down here. This is money that is
coming from Shopify. After all the Shop fi fees, and then it's getting basically deposited into my bank account. The analytics here is going to be something that's
going to be very, very useful to you once
you get some data. Once you get some traffic on your website and
you get some sales, this is where you're
going to be able to analyze everything
that's happening on your website in order to improve the results that
are on your website. The goal here is to use this data to increase
conversion rates, to bring in more sales,
to make more profit. That's why we're doing
this. That's the goal and the point of the
Analytics tab here. You can also download a
variety of different reports, and Shopify's really cool
because they give you kind of a live view of where people are tuning into
your website from, which my I just think
it's really, really neat. Next one here is marketing. As we go down the list here, you can see marketing
and you can see all of the different activity and where your traffic
is coming from. This is super, super valuable here because it is going
to tell you what's working and what's not working and how you can improve
that moving forward. You can create activity here. You can run marketing campaigns. You can set up automations. I highly recommend playing
with the automation, specifically the abandoned cart, the convert abandoned cart, and the recover abandoned all of these emails
here are going to help you increase
the conversion rate when 100 people come
to your website, how many of them end
up making a purchase? That's what we're
trying to increase, and that's what I'm referring to when I say conversion rate. And then discounts here, this is going to be really good
if you've got friends and family or you've
got influencers or you've got people
that want to review it, or you just want to run
a sale or a promotion. This is where you're going
to set all of that up. You're going to create
discount rate here, and then you're just going to choose what type of discount you there are endless amounts of options and it's
really easy to do. Okay, so now that we've
got through sort of this first top section of
the Shopify platform here, we're going to go back
to the dashboard. If you have any questions,
leave a comment on this video, and I'll do my best
to get back to you. But the next thing
I want to show you here is the online store. And this is where things
really start to come together with regards
to the front end and the visual look
of your website. What you're going to
want to do here is you're going to want
to choose a theme. The theme is basically the
layout of your website, and then you get to customize the photos and the
images and the colors. But what you need to do
first is choose a theme. I have chosen the trade theme. There's lots of different themes that you can choose from. As you can see, they're
all right here. You can also purchase themes if you like one better
than the others. But this is where you
kind of decide what the layout of your
website is going to be. Once you've decided
on the theme, you then need to
click on Customize. This is where you are going
to insert your photos. You're going to
choose your liners. You're going to
update your logo. You're going to
basically decide what the website is actually going to be and what it is
going to look like. The goal here is to increase
conversions, to build trust, and to make customers feel comfortable purchasing from you. And so you want to do
as much as you can. On the left hand side here, you are going to have
basically the sections of your website that you are going to be able to customize. And then on the right
hand side here, this is where all the
kind of fine details like the text and the font and things like that
are going to pop up. So for instance, right now, I don't I have an
announcement bar that says free
shipping in the USA. If I want to change that, all I'm going to do is click
on free shipping in the USA, and I'm going to be able to
basically remove that and write Zach is awesome or
whatever I want in there. And then if I hit
Save, it's going to update to my website.
So let's do it. I'll just show you
what it looks like. And so as of right now, you can see free
shipping in the USA. If I refresh this, now
it says Zac is awesome. And so this is how
we are going to control the front
end of our website. So we'll turn this back to
free shipping in the USA, and we will save it, and
it will be ready to go. And now everybody knows that we have free shipping in the USA. And it is quite literally that simple all the way
down the website. And so, for instance, I've got a featured
collection right here. I have a collection, like I talked about just
a few minutes ago. The first collection
here is Packot liners. These are all liners that
fit inside of a toolbox. The next collection here
is wall accessories that fit on the packot wall
and so I have separated my products into two separate collections so that I can show them individually on the website and so that they're
nicely grouped together. When I click on the actual featured
collection right here, and I go to the right side,
I can change the title. I can change the heading
size. I can change the font. I can change the
description style. I can basically customize
what this page looks like. And so what you need
to do is figure out what your brand is,
what your style is, how modern you want
your website to look, and then you need to go
through the settings and adjust it accordingly. And then the nice thing is, you can go all the way down here, so I have a featured collection. I have a second
featured collection, and then I have a multi column right here which shows shipping, warranty and quality policies. And then I have a
featured product here that I'm really
trying to sell. This is kind of a main product that I want to focus on moving. And so it's hosted right
here on the main page. I also have an email sign up, which I highly recommend, again, that you should
have on your website. I have a focus on
function and quality, a little text about the company. I have an FAQ in case
anybody is curious or has questions shipping time or
where the products are made. And then I have a
contact form in case anybody has questions and
wants to reach out to us. And then at the bottom, I have menus to our shipping policy, our return policy,
all of our products, basically everything
that you would need is there and
available at the bottom, and then links to
our social media. And so to customize this, all you do is you
click on the section, you go over to the right and you change whatever settings
are available to you. It's very, very easy, and you basically do that for every single page
of your website. What I would
recommend is finding other websites and trying to copy what you think works
well or looks good for them. It is going to depend
on your product. It's going to depend
on your brand. It's going to depend on
your personal style. But what I would
recommend is go to a couple of different
popular websites, try and find some
inspiration and then try and pull that inspiration and bring that back into your website using the theme and the settings that are
available to you. That is going to be the
best way to do this. Now, the other
thing that I would recommend here is
on the left side, you can see the theme settings, and you can also
see appebd here. The app andbd isn't going to
be super important to you, but the theme settings are what is going to allow you to put your logo in here or put a
favicon in the tab right here, or put in some animation
so that things come sliding in from the
left side or the right side. Anything like that is going to be held in
the settings here. And so I recommend you go
through this tab by tab to make sure that it aligns with how you want the
website to look like. I could give you a template, but honestly, your brand is going to be different
than my brand. My brand is super masculine
focused on power tools, and more than likely not everybody is going
to be like that. And so what you need to do
is you need to go through. You need to upload your logo. You need to choose your colors. You need to choose what
font you like best, and you need to customize
the website to fit the style and the brand of your product line
and your company. So that is the summary
here. I hope this helps. I know this is kind of
a brief run through, and I'm going through
it very quickly, but it's super important. One thing that helps a lot with organic traffic or people
finding you on Google, though, is creating content
specifically blogs. And so if you have a product or a niche or an industry that
you can write about, I highly recommend
writing some blog posts or using chat GBT to
write some blog posts, and then posting them
to your website, it's really going
to help you out, and it's going to help
you get found on Google. Next one here is pages. So you're probably
wondering how I created a return policy or shipping
policy, things like that. All I did was I created
a new page and I entered in all of the
information in the content here. Then when you go to view, we can see what this page
actually looks like. So here you go, return policy, and it's basically
everything that I put into this content
block right here, and it allows me to create
a new page of my website. When it comes to navigating the website through
the different menus, you saw at the bottom here, I have a menu of all
these different options. Then I also have this
menu at the top. That menu can be controlled by the
navigation tab right here, where you can choose the main
menu or the footer menu, and you can control what
pages are in that menu. So if you go to
the online store, you create a page about
your return policy. You can then add that page to your footer menu right here, you just click on Add Menu item, and then you choose the
page that you wanted. It's very, very simple and
it's very, very user friendly, but that's how you manage the
navigation on your website. Next thing we need
to talk about here is preference honestly, there isn't a whole lot here, but if you ever wanted to shut down your website and protect it with a password, this
is where you would do it. This is where you
insert your logo. This is where you
connect your Google and Facebook pixels, and you protect
people from spam. So not a whole lot on this page, but it can be fairly important. Point of Sale here is when
you plan to sell in person. Shop is when you're using the Shopify Shopify
app, Shopify Shop app. Um, I've only had one
sale come through there, and I'm not an expert into it, so we are not going to
dive into it right now. I'm going to try and give
you more content on that once I am better Ut date and
better up to speed with it. Now the last one
here is the inbox. This is where people are going
to be able to message you. You're going to be
able to reply to them, and you're going
to handle most of your customer service
from the inbox here. And then I have my website
currently connected to TikTok because I am running
TikTok ads to drive traffic, but we are going to talk
about that in a future video. Last one here is email. Like I said, I highly
recommend starting an email list as soon as possible, collecting
those names. And as you can see, I've
already sent 137 emails. 67% of the people
opened those emails, and 11% opened it. And we brought in 200 sales with that last email that just
went out on Tuesday. And it is something
that is going to start off slow like
where I'm at right now, but it is going to grow
quickly over time, and it is going to become one of the strongest marketing tools that you have as
an entrepreneur. Okay, now that we've
gone through all of the main options on the
left hand side here, let's start talking
about the settings. There is a lot to
go through here, and it's sort of like
designing your website. You're going to need
to click on each tab here and make sure that it
is set up how you want. Now, the general tab
here is going to allow you to choose
your unit system, and it's also going to
allow you to choose the currency that you
want to operate in. Personally, right now, I
highly recommend operating in US dollars because it's super valuable compared
to almost anything else. But this is going to
be just a basic page that you want to double check, and you want to also manage
your order processing. If you are fulfilling
orders yourself, you don't want to fulfill any of the orders automatically. And the other thing that
you're going to want to check here is order processing. Depending on how you set
up your fulfillment, this is something
that could change. But as of right now, you're probably going
to want to leave it on Don't fulfill the
items automatically. Next one here is
the Shopify Plan. This is where you're
going to be to choose the different levels of the
Shopify plan that you want. Right now, mine costs
$51 Canadian per month. And if somebody
purchases online, it costs me 2.8%
of the purchase, and then $0.30 no matter what. And so, something that
you need to consider. This is going to be a
monthly cost for you, and it's something that you're
going to have to pay for. Billing is basically
just a summary of what Shopify is
billing towards you. Then users in permissions
is how you're going to give other people access
to your website. After that, you have
payments. This is basically going to be how you're
accepting payments. Right now I'm using Shopify
payments as well as PayPal. I highly recommend
PayPal because people still use it and
people really like it. Checkout experience here, this is where you're going
to be able to kind of configure your checkout and
configure what information is required from your customers in order to actually check out. So, for instance, if you want to require a phone
number or an email, you can control all
of that right here. Next one is customer accounts. If you want your customers to be able to create an account on your website and maybe track their order history or see what they've ordered
in the past, this is where you're going
to be able to set that up. The next one here is
shipping and delivery. This is probably the
most important tab on all of the settings here, because if people can't
figure out how to ship the product and get the product delivered to their house,
they're not going to buy it. And so if you have any issues
with your shipping right, they're not going to be able to check out on their website. So you need to make
sure that this is button down and
absolutely perfect. If you want to keep things
really, really simple, factor the shipping
into the price that you are selling that product for
and offer free shipping. It's going to make your
life much, much easier. For me, what I'm
doing, like I said, I offer free shipping
in the United States, and if somebody
buys from Canada, I charge them an extra $25
because the shipping from the US print farm to Canada
is a little bit ridiculous, and like I said, I don't want
to be fulfilling orders, so this is the method
that I'm using. Next one is taxes and duties. This one is going
to depend on where you live and what your
requirements are. I still have to set this up a little bit. The store
is kind of new. So I'm going to be working on this over the next few weeks. I can't give you advice on this because it's
going to be completely dependent on your
personal situation and whether you're doing
this as a company, as a personal venture, and where you are located. Next one here is locations. If you have multiple warehouses, if you have multiple
print farms or you're connecting to a
different print farm, this is where you're going
to want to set that up. Super, super important here if you're having somebody
else fulfill it. If you're not having
somebody else fulfill it, this isn't going to matter
a whole lot to you. Next one is markets. This is basically going
to be how you manage the currency conversion rate and where you decide to
sell your products. This is super, super
important and can be very, very helpful for making
sure that somebody from the other side of the world doesn't order your product, accidentally get free shipping, and then you're on the
hook to either let them down or fork out the money
and deal with customs. It's a terrible situation. Get ahead of it right away. Next one is apps
and sales channels, is where it's going to give
you a breakdown of all of the apps that you have downloaded
to your Shopify store. Honestly, these days,
Shopify is really good, so you don't need a ton of apps. Only download the ones that
you really, really need. Right here is domains. This is where you're
going to connect the domains that you purchase, and then we are going to link it to the Shopify store right here. All you're going
to do is connect existing domain if you
buy it through go Daddy, follow the steps, and it will link it up in like
20 minutes or so. It does take a little while to kind of connect
everything online, but the process is
only going to take you like 2 minutes to
click through everything. Next one is customer
events here. This is basically
focused on pixels. A pixel is something that allows TikTok to track who is on your website and what they did so that they can
better advertise. This is where you are
going to set that up, and this is where you're
going to make sure that Tik Tok pixel is
connected properly. If this is green and says
connected, it's ready to go. Same thing with Instagram or
any of the other platforms. Last one here or not last one, but next one here
is notifications. This is where it is
going to send you alerts and what alerts
it is going to send you. If you want to get notified
every time you bring in an order or you want to ch ching ring tone
on your phone, this is where you're
going to set that up. Next one here is custom data. This is where you're
going to be able to kind of customize your website. If you are new to this, I
recommend staying away from it. It is not going to
be worth your time. But if you are more interested
in the metafeld and some SEO stuff and really
getting into the Ny gritty, you're going to be able to
access a lot of that here. Next one is languages, especially if you
sell something in other countries
where the default language is not English. This can be extremely
helpful because it will automatically convert the
text that is on your website. Last one here or not last one again, but customer privacy. I would use the
automated settings for all of this because
it's just going to eliminate any risk, and you won't have
to set anything up, and it'll take you 2 minutes. And you'll have a
privacy policy. You'll have a cookie banner. You'll have everything you need. Keep your website in compliance
where you are operating. So I would just go with the
automated solutions here. And the last one.
Finally, the last one here is the policies. Again, privacy policy. I've just gone with automated
return and refund policy. I've set my own here. And then terms of service
and shipping policy are also available
on my website, and contact information has its own section on
the homepage there. And so that is how I've kind of managed all of these
different aspects. And so Whew. That was
a lot of talking. That was like 26 minutes. But that is basically
a summary of all the different features of Shopify that you're
going to need to know. It's a high level summary of what they have and
how you can use it. But you are going to need to do a little bit more research. If you have any issues with it, look for a YouTube video, ask ChaEPT or put it in
the search bar right here, and you should be able
to figure it out. Honestly, Shopify is
very, very intuitive. And so anything that
you're trying to do, you should be able to do. And if you can't figure it out, YouTube, hat Chi BT,
search Br right here. And then if that doesn't help you at all, reach out to me, ask me a question,
leave a comment, send me a DM, whatever it is. I am here to support.
I'm here to help you. And I hope that
this video helped, and we'll see you
in the next one.
8. Fulfillent: Alright, everybody. Welcome
back to another video. Now that you understand
the basics of the business model behind Shopify as well as
how Shopify works, let's start talking
about fulfillment and the two options that we have as entrepreneurs
building this business. So the two options that
we have are number one, once we set up our website, we can fulfill the
orders ourself, or number two, we can
connect those orders to a print farm in
the United States that is going to fulfill
those orders for us. Now, if we want to ship
internationally and we want to ship in Europe
or Asia or Canada, connecting another
print farm might not be the best opportunity
because you have less control over the logistics. However, if you plan to
sell in the United States, which I am doing, this is a fantastic option. But first, let's just talk
about self fulfillment. So how this is going
to work, number one, you're going to set
up notifications, like we talked about
in the last video. And then when an order comes in, it is going to be
your responsibility to print that product or to have it printed and then to ship that product to
the end consumer, which means taking that product, putting it in a box, slapping
a shipping label on it, and getting it out the door. And then you have to
go back into Shopify, and you have to mark
that order as fulfilled. Just to give you an idea
of what this looks like, we're going to go to
our homepage here. We're going to click on Orders. Choose any of the
orders. This one just came in a little while ago. They're looking for one
product right here. That means that I need
to go to my print farm. I need to create that product.
I need to put it in a box. I can use Amazon or sorry, I can use Shopify to create
the shipping label for me and go through their process and use their discounted
shipping rates. Or the other option is that I can ship it
myself through UPS, FedEx, whatever service I want, and then I can fulfill item. And what it's going
to do is it's going to ask for a tracking number. It's going to ask
for the carrier, and it is going to notify the customer that that order
has now been fulfilled, and here is your
tracking number. Once you have completed
that, that's basically it. What you might want
to do is follow up with the customer
in a few weeks by email or automate that
sequence and ask for review, things along those lines,
whatever you can do to increase your revenue and increase your conversion rate
on your website. That is what it
looks like in order to fulfill orders yourself. Now, with regards to
the second option here, this is the print
Farm connection where we are going to connect
our Shopify store to a print firm in the
United States that is then going to fulfill
that order for us. Print farm that we are
connecting to is called Slant three D. They
run a YouTube channel. The guy that runs it, his name is Gabe. He's
absolutely awesome. They have an amazing business, and they are allowing other
entrepreneurs to sell three D printed products without needing to
build out a print firm. And it's really,
really nice because now you could run a product
development business. You could have one
printer and all you do is prototype and design, and then you can
use Slant three D to handle all of the production, and all you have to do is
just bring in the sales. So it's absolutely amazing. So, step one is you
need to connect your Shop fi website
to an app called ShipStation ShipStation
is a platform that can bring in all of your
orders from Shopify from Etsy, from Tik Tok, from Amazon, from all of those
different places, and they basically
amalgamated into one central platform
for processing orders. And so you've got Shopify
here that is going to send all of the order information to an app called ShipStation. Once it is in ShipStation, you're going to
connect ShipStation to the Teleport app
which is designed and created by Slant
three D. That is basically how they
understand what to print. And so the order is going to go from Shopify to ShipStation, and then Slant three
D is going to pull that order out of ShipStation, and they're going to print
that product for you, and they're going to
deliver it to the customer. And so, step one, connect your Shopify store
to ShipStation. Step two, connects
ShipStation to Teleport. And then step three,
once you have connected ShipStation
to Teleport, you need to show
it when an order comes in for product number XYZ, these are the files that
are associated with that product that they need to print and send
out to customers. Now, just to show you what this actually looks like in reality, we'll go to my Shopify store, and you can see
all of the orders. The last one came
in from Bo Metcalf. If we go to ShipStation, you can see that I
have an Etsy store and a Shopify store that are
connected to ShipStation. So ShipStation is taking
my orders from Etsy and Shopify and amalgamating
them in ShipStation. And we can see all the orders if we go to the Orders
tab right here. I'm going to refresh
this so that the new ones come
in here and we'll see the Bo Metcalf order pop up, hopefully,
fingers crossed. Awaiting shipment. I
have one new order. We're going to
refresh this page. And right there, you can see the Bo Metcalf order is in here. It came in 23 minutes ago. And now all of my
orders that are awaiting shipment are
sitting here in ShipStation. And if we go to the
Slant three D teleport on the top left hand side here, you can see here are
all of my orders. Here are all of the
orders that are currently in process right now, and here is the order
from Bo Metcalf. You can see we got three
products in there, or we have three files that are associated
with this product, and this order comes in. Slant three D will print
these three files. They will send them
out to the customer, and they will fulfill
that order for me, which is really, really
nice and convenient because it means that I don't have to do a whole lot of work here. And so on this order, these
numbers aren't great. I might have to adjust
my pricing on this one, but I brought in $50
worth of revenue. Cost me $10.09 to ship
it to the customer. Cost me $38 to print it, gives me a total of 48 24, which leaves me with $1.76. And so this is a brand new
product that just launched. Obviously, I'm going
to have to adjust the price of this
product because $1.76 on $50 in sales
is not very good. You can see all of my
other products, though, they're generating
ten to $50 per sale. This is a new product that I'm obviously gonna have to
adjust the price on. Now, this product has come in here and it's been
automatically matched. The nice thing about that is that I don't have
to do anything. Once the product is matched, it's going to go from
Shopify to ShipStation to slant three D to
this app right here, and it's going to get
automatically fulfilled, so I'm completely hands off. But if a product gets
ordered for the first time, I'm going to have to
match that product, which means I'm going to have to upload my files to
the platform here, and then I'm going to have
to go to my products, and I'm going to have to
match that product to those specific files so that
when an order comes in, Slant three D knows which files to print to
fulfill that product. And so everything's on
the left hand side here. You've got your orders as
well as your order history, so you can see all of the
orders from throughout time. You've also got a
listing of all of your products and whether or
not they have been matched. So this one that is white right here has
not been matched. And then under matches
here, this matches tab, what it does is it shows
you the product with all of the files that are associated to that product,
which is really nice. And then, like you saw before, this is the files page
where you can upload the individual STL
files that you want to get printed when a
product gets ordered. And then on the last page, this is just your account
information. And in summary, what is happening is orders
coming in from Shopify. The orders are then getting
amalgamated at ShipStation, and Slant three D is printing any orders that it
sees in ShipStation, and it is fulfilling that order and sending it to your customer, and then it goes
back to Shopify, and it will mark that
order as fulfilled. It'll show you if
it's in transit or whether or not it
has been delivered. It is a very, very
smooth system because once you get the products
matched to the files, all you have to do is sell, baby, sell, and everything
else is taken care of. You may have a couple of
customers asking for tracking info or questions or maybe
they didn't get an email, anything like that or
returns, but other than that, your whole focus is product
development and sales. And so it makes
the business very, very simple and allows you to not have to focus on
running a print farm and scaling up production and
sourcing filament and the headache that is associated with
running that business. And Uh, I've already gone
through the process here. Like I said, comes in through Shopify, goes to ShipStation, gets filled by the
Slant Print farm, and then your job is to
bring in another order. Now, with regards to connecting Shopify to ShipStation and then ShipStation
to Slant three D, there's a couple
of small details that you're going to
want to know about. And instead of me remaking
all of the videos from Slant three D just to regurgitate the
same information, I'm going to do is I'm going
to link them in this video. You can go to these
websites directly, or you can go to
the resources tab for this course. All of the
links will be in there. But Gabe, the owner
of Slant three D, has put together
tutorials for exactly how to make those connections
and set this up. So there's no point in me
remaking those videos. My goal here is to
show you how to use what they have built
in order to make money. And so I'm going
to leave it here. I'm going to tell you
go to those links, watch those videos, learn how
to make those connections. Once it is set up
and it is connected, my job is to help you bring in as much money and as
much profit as possible. I hope this video helped. I hope these examples are helping, and I'll see you
in the next video.
9. Domain, Email and Contact: Alright, everybody, welcome
back to another video. In this one, we're going to talk about setting up
your domain name, setting up your
email, and setting up your customer service,
so let's jump right in. Okay, so to get us started, I would recommend buying your
domain name from Go Daddy. That is the platform that I've been using for years and years, and so far, it's worked
out really well for me. The reason that you
want a domain name is because that is what
people are going to type in to the website address bar in order to find your website. It's also going to kind of
help you rank for Google. It's going to be basically what people are
searching you by. So it is fairly important. For me, I'm looking at a
brand called Tidytool. I already own the domain, but we are going to
get tidytool.org. So all you have to do to
see if your domain is available is go in here
and type search domain. Ideally, you want to name
your company or name your product with a domain that something that
you can actually get, something you can obtain
because it's just going to make your life and your branding a lot easier and a lot better. And so, as you can see, tidytool.org is
available for $9.99. But if I typed in tidytool.ca, that one is not going to be
available, unfortunately, because I already own
it, but let's just do one that I don't own. So let's do apple.com is unfortunately not
going to be available. Now, don't click on this
brokerage fee and get Go Daddy to represent
you to try and buy apple.com because Apple's
not going to sell it. If you can figure out
that the domain that you want is owned by some
individual dude in the woods, that's been owning it for 20 years and is probably
willing to sell it, then this service
is really worth it. But if you're trying to buy
google.com or apple.ca, then don't spend
any money trying to do it because it's
just not gonna work. And so, for us, we are going to
buy tidytool.org, and this is going to
be the process that we use in order to
purchase our domain, and this is what Shopify is going to use to
host our domain. So our website that we're
building on Shopify, that is going to be
hosted on this domain. And so when people
type in tidytool.org, it will take them to the
website that I am building. And so, all you have to do
is click on Make it Rs. It's going to add
it to your cart. We're going to then
go to my cart, and we are going to
check out with it. Now, here you can see that five years of owning this domain is going to cost you $101, and it's 11% off. What I would recommend is
buying it just for one year. It might cost you a little bit more over the
course of five years. But if things don't work out and the website
doesn't work out, or you change the name or you rebrand or you merge
with somebody, at least you haven't
dumped $100 into it. And so for one year, it's 999. It's 56% discount. This is what I would
recommend you go with. I wouldn't recommend buying
the full domain protection. It's usually not worth it, as long as you're not
doing anything nefarious. And so we're going
to go continue to you're going to
have to go through the checkout process
here on Go Daddy. It does take a little bit. So full domain protection,
we don't want it. Tell the world your
site is coming soon. It's included with the domain.
You can leave that on. Here is where you might want to consider
purchasing something. Now, what I would recommend is getting one of
these email plans. It's probably going
to change depending on where you are and
what's available. But I would recommend
buying one of these email plans so that
it's just directly linked with your domain name so
that you can go info at tidtool.org or John
at tidytol.org. I will help you
look professional. It will help you
maintain your branding. And this is just a nice
easy way to do that. So if you are going
to set up email, what I would recommend
and you should set up email so that it
looks professional. I would recommend doing it
here and choosing one of these plans depending on
what works best for you. Usually, the cheapest plan is probably going to be
enough for most people. For us, we'll click
on the cheapest one. We'll go continue to CRT. And then it is going to hopefully bring us to the
Checko page, I believe. Alright, here we go. One
year tidytol.org, 999. We don't need the
domain protection. We are going to get
365 email essentials, 11 88 for a year. It's worth it. You need an email address for your business, so
you might as well. Once you have this,
all you need to do is click Ready for
checkout and pay for it. I'm not going to do it
right now because I already have an email tied
to tidytool.com, so there's no point in
me buying another one, and I actually don't
need this domain because I already own net.com. So not a big deal for me, but this is the process
you would go through. You would click
Ready for checkout. You would process your
payment, and then you would go through the process
to set up your email. That is going to give
you a Jonathan at tidytool.org or a
Zack at tidytool.org, and you're going to use that to manage all of
your customer service. At least that's what
I would recommend. You can use your
regular email address or another email
address if you want, it just looks a little
bit more professional. But this is how you
buy the domain. You click on Checkout,
and then it will basically be in your
products here on Go Daddy. Now, once you've
got that set up, you're going to
want to go back to your main dashboard
here for your website, and what you're going
to want to do is go down to the settings. The settings here is
where you're going to basically implement the domain that you have just purchased. You're going to click on
Domain. You're going to click click on Connect
existing domain, and you're just going
to follow the steps. You're going to
type in tidytol.org or whatever your domain is
that you just purchased, and all you're going
to do is try and follow the steps to
automatically connect it. If you can't
automatically connect it, it is going to give
you information and instructions for
how to connect it. You just need to take those
instructions very slowly, follow them step by step, and make sure that
you do it correctly. It's basically
guided instructions, though, so it shouldn't
be very difficult. Once you have your
domain connected, you'll be able to
go to that domain. You'll be able to
type it in, and it's going to bring
you to your website. So, for instance,
packotaccessories.co, packoaccessories.co again, heartleprinting.com,
heartleprinting.com. And then the Shopify domains that they have also sent here. And so if we go to
any of those domains, let's go to heartleprinting.com, it's actually going
to take us to the PaCOut Accessories
website. Se right here. And packoutaccessories.co is kind of the lead domain here. And so that is so here you go. Pao accessories.co is the
primary for the online store. And so that is kind
of the lead domain that everything is
going to direct to. But if somebody types
in hartleprinting.com, it's going to go to my website. And so what you're trying to do is buy the domain on Go Daddy, connect it through Shopify, so that your website is
basically going to go live. Now, I recommended purchasing the email through Go Daddy
because once you have it, all you have to do is type in your store details here and
edit your email address, and it is going to allow you
to then send and receive emails and customer
service notifications and messages to that email, and that is how you're going to manage your customer service. And so what I would recommend connect your domain and then input your email address right here and then go
to your website, and what I would recommend is adding a contact us section. So for me, I think
I actually have it as an entire
page on my website. So if you go to pages here, you can create a new page
and add a page here. I'll show you what
mine looks like. It's basically just
a contact page. And then when you go
to the template here, you're going to select
contact instead of default. You're going to
click on Contact. And what it's going to do here is when you go to
view that page, it's going to show basically all the info that Somini
needs to fill out their name, their contact info, and what they want to
write to you about. And then it's going
to go directly to that email that you have
linked to your account. And that is where you're
going to go back and forth with any of the
customers that have issues, at least when you're
getting started. Then the last thing
that I would recommend here is when you're
on your homepage, go to content right
here and go to menus. And then in this area, you'll be able to
click on the main menu as well as the Footer Menu. The Footer Menu
is going to be at the very bottom of
all your web pages. The main menu is going
to be at the top. And what you can
do is you can add that contact page to these menu so that when
you go to your website, contact is right in
this top menu here, and it's also going
to be in the menu at the very bottom of
the page right here, and it's going to take
you to that contact page. Customer is going to be able to type in
whatever they want, and they'll be able to send
you a message over email. I hope this video helps, and we'll see you
in the next one.
10. Website Traffic: All right, everybody, welcome
back to another video. This video is probably going to be the juiciest one of them all, it's probably going
to be the one that hopefully makes you
the most money. It is about how to
send traffic to your website and how to
actually bring in sales. And so let's just dive
into it from the top. This is a topic that I'm
actually pretty excited about. At the beginning of
this, we went through the business model of
selling on Shopify. Step one was that we're going to create a website and
sell our products. I put together a 25 minute video about how to actually
do that on Shopify. You're going to have to
learn a couple of things, but I gave you the
outline of it. Step three is that
we are going to fulfill orders from our website. In the last video, I walked
you through how to connect to a farm in the United States that will fulfill
the orders for you. Or I walked you through how to fulfill the orders yourself. Now we are going to talk
about step number two. We are going to send
traffic to our website. How do we do that, though? Well, you have two options. Number one, you can
get organic traffic, which means somebody is coming across your
company somehow, and they ended up clicking on your website or typing
it into their browser, and now they are
on your website. And depending on how good your website and your
products and your offer is, they will choose to
buy or to not buy. Organic traffic is when somebody basically
find your website without you having
to directly pay for advertising to get
them on the website. The other option is when you do the exact opposite and you pay for advertising to get
them on the website. It's really, really simple.
With regards to organic, the idea here and what
we are trying to do, and this is crucial. You are trying to
create content that people naturally want to watch. You are not trying to
create advertisements. You are trying to create
content that people actually enjoy watching either for educational purposes or for
entertainment purposes. Those are the main
two categories that content falls into. So you kind of need
to choose one or the other or have some
type of other theme to it. But those are the two
buckets I would focus on. And you need to
create content that people want to watch for
one of those two purposes. And then you need
to try to integrate your brand or your product
into that content. It is not the other way around. The content is not about
your brand and your product. The content is about something that somebody
is actually going to want to watch and then
integrating your brand and content into that
piece of content. By integrating your brand
into that content, hopefully, it peaks their interest
or they get curious about it or they want to
buy XYZ product, you then need to
have an easy way for them to get to your website, usually through a link
in the bio or laying out the website in the
comment section or putting a call
to action in there, whatever it might be you need to find a way to make them
enjoy that content, integrate the brand into that
content in a positive way, and then give them
a way to purchase your product at the end of
it if they are interested. The best example of this, the absolute best
company that is doing this right now is
Red Bull on YouTube. They're paying extreme
athletes to perform crazy stunts and do just
wild outlandish things. The last one that I
watched was plane was coming down and a skydiver
came under the plane, held onto the plane as
it entered a canyon, and then the plane
brought him back up, and he skydived again. It was the wildest video
that I've ever seen. And if you watch that
video, you will notice, obviously there's red bull
branding on the helicopter, so it kind of comes
up here and there. But there's, like, one shot, maybe two shots of guys
actually drinking red. 99% of the video is
not about Red Bull. It is about the actual stunt because it's crazy and people
actually want to watch it, so they're going to watch it
all the way till the end. And they very, very seamlessly and smoothly integrate
the Red Bull brand and the Red Bull product into the video that people
naturally want to watch. That's the idea
here. If you have any questions about that or
you're curious about it, just go to the Red
Bull YouTube page and watch one of
their crazy stunts, and you will see exactly
what I'm talking about. That is the gold standard for organic content
at the moment. Now, let's just
take a quick mini. I'm getting passionate here. Wow. Let's talk
about paid content. Paid content is where
you still have to create content because you need something to
advertise to people. You either need a commercial or you need good product photos, or you need a little skit, or you need a short form video. Whatever it might be, you
still have to create content. So that's something to really,
really think about here. In these scenarios there, the content can can more
obviously promote the product. Obviously, if you run
a 32nd advertisement, you need to get the product promoted in that advertisement. And so the structure of
a paid advertisement can be different if you're just doing paid advertisements, like a Super Bowl commercial
or whatever it might be. The idea here is that you're
paying dollars to put the most high
converting piece of content in front of somebody
that you possibly can. That's the general premise
here, and that's the idea. And you are only going to
get views that you paid for. That is something to
really consider here. And it's a big factor here. And so you might be asking, there's huge advantages
here, though. I should say that is if you have a massive budget, you
can control this. You can get this out to 1
million people right away. You can promote it on
different platforms. You have a lot of
control if you have money when it comes to
paid advertisements. That's why some companies launch on big days with
massive commercials. It's because they have the
funding to do it and they know that they can get
that instant traction. So there is a huge advantage
to paid advertisements, especially if you have
the money to however, it kind of depends, like, which one is better is what
you're probably thinking. Should I focus on organic? Should I focus on paid? The answer for 90% of people is going to
be very, very simple. And this is the golden goose. This is the golden nugget. If you're going
to take something out of the course,
it's this right here. The answer is that
which one is better, neither of them are better. What you need to do is create organic content that
people actually want to watch and then advertise the content that
brings in sales. So if you create a
piece of content every day or every week
or every three days, whatever it might be piece of content where you see a spike in sales after you post it or as views come
in proportionally, that is the piece of content
that you should advertise. And I am telling you
right now that out of everything I have tried
and everything out there, this is the best way to do it. If something does
well organically, it is going to do well in a paid environment unless you
are doing something wrong. And so this is the golden goose. This is the best strategy.
It is consistently create organic content because
that is going to lead to organic traffic
and organic leads, and that is going to
build up over time, but it is also going to
allow you to filter through good advertisements and bad advertisements
completely for free, and it's going to
allow you to optimize your advertising campaigns for the content that is actually converting on sales
before you have to spend the hundreds and
thousands of dollars to figure out which
advertisement works. So that is the strategy
here. That is the idea. And just to show you
that this works, we're going to use the website that I just
walked you through. The brand is called
Pack out Accessories. All I have done is create short form content Uh,
really, really simple. All the videos are
under 60 seconds. I film everything from my phone. None of them are high
production quality. I film and post every video
in less than 15 minutes. I am editing it in
the Tik Tok app. Let me You can go find the social media channels
if you want to hunt for it. The content and the production
value is extremely low. But let me show you
some of the results. I am posting these videos to
Tik Tok, Instagram, YouTube, and I believe that they
are going to Facebook, but I'm struggling with Facebook
a little bit right now. That's another story
we'll talk about later. The results, let me just
show you the results. Sales so far since I started
about two to 2.5 months ago, $6,400 USD. Website views, 12,299. My conversion rate between views and sales
is extremely low, and I'm working
on improving that in this store right now. But I drove over
12,000 website views, and just to show you this, we will refresh the page right now, and we'll go last 365 days, 12,299 views and
$6,408 in sales. And so that is what we have generated just from
organic content, and it has now reached
over 1.7 million people. And that numbers actually
just from Tik Tok. It doesn't include
YouTube or Instagram. And so the results just from doing what I just told
you is absolutely insane. And here is the step
by step strategy. Number one, create a social
media page for Instagram, Tik Tok, YouTube and
Facebook if you can. Number two, put your
website link in the bio or in the comment to every video and every
post that you make. Just make sure that on
whatever platform you are on, there is a way for people to purchase your products
and get to your website. That is key. It doesn't
matter how you do it. It doesn't matter what
your strategy is. If somebody watches your video and they
like what they see, they need a way to
get to your website. That's the only thing
that I'm saying in that. Number three, put your
logo as the profile image. It doesn't matter what it
is. You need to brand it. You need to put your nice logo in the profile image so that people know that they're
dealing with a company and what company and brand
they are dealing with. Number four, this
is the hard part. This is where everybody
falls off a cliff. Nobody actually does
it because it's like, it's hard and it's difficult in the beginning because
it doesn't pay off, and then all of a sudden
it starts to make sense, and it's the best
moneymaker you'll ever do, but you need to make a piece
of content every single day. And if you can make more
than piece of content, it is going to
multiply your results. I absolutely guarantee it. The more content you can make, it's going to be a
direct correlation with how successful you are. And so, me, personally, my goal when I sit
down and make content, and I have three different
brands that I'm building right now is to make four pieces
of content per day. So on a good production day where I am actually oh, sorry, I didn't show you I don't
know if you can see this, but 1.7 million views.
I have the page open. I don't know if you're
gonna be able to see this. 1.7 million views on TikTok. I was supposed to
show you that. Um But my goal when I sit down,
I have three brands. I try to make four pieces
of content per day. That is 12 short form
videos that I am making, and most of the time, I can do it in under an
hour and a half. So let me just tell you, for an hour and a half of work, it is the best ROI that
I can possibly Well, one of the best
ways to earn money for me with regards
to ROI on my time, it is something that
scales up exponentially, especially as you build a following and as
you get better at it. So what you need to do if you're just starting out and you're doing this
for the first time, you need to literally
block off an hour per day in your calendar
to make content. That's it. That's
the best strategy. That is the best
thing that you could do for yourself is to spend 1 hour per day every
single day making content. For me, what I do is I film and I edit
in the Tik Tok app, so I post everything to TikTok, and then I use a software called repurpose dot IO to send that content to all
other platforms. I'm going to put a link to repurpose dot IO in
the description to this video and basically kind of floating above in the course
resources section here. You need to click on that link. You need to sign up
for repurpose dot IO. It does have a
monthly subscription, but what it's going
to do is it's going to allow you to post
onto one platform, whether it's TikTok, Instagram,
YouTube, doesn't matter. And then it's going
to take that piece of content, remove the watermark, and automatically
post it to all of the other formats and all of the other platforms that are
going to view that content. So Instagram, YouTube, Tik Tok, reels, even threads, I
think it works with. And so what you
need to do is use that software to
make your piece of content once and post it, and then automate it to all
of the other platforms. To show you what I mean here, I will pull up my account
and you'll be blown away. But when I make a
piece of content, I make it on my TikTok account, and then it goes to all of the other platforms
automatically. And I have like 30 or
40 of those automates. So these are all the
automations that I have. Every time I post on TikTok, it goes to these platforms,
depending on the channel. I also include LinkedIn.
I include threads. I include Twitter, all of
these different platforms. And so it is amazing because
you can connect all of your different social
media platforms and then automate it to go to
the different platforms. The other advantage here is it will connect to Google Drive, and every time I post on TikTok, it downloads and
saves that video to Google Drive so
that I have a backup. And so it is an
amazing resource. It's well worth it,
and you should use it to save you time from having
to post on other platforms, because what's crazy
is that I could have a video that does
1,000 views on TikTok. It could do 10,000
on YouTube and it could do 100,000
on Instagram. And I have nobody has any idea what the key is and what's going to do
well on what platform. So, the more content
you can make and the more platforms that
you can put it out on, the faster and quicker
you will be able to grow your following
and your sales online. That is the key to traffic.
I have driven that 13,000 whatever 13,000 here. 12,299 website views just from making some
short form content over the last two months. So think about
that in your mind. Those are the results
that you can get. I use repurpose dot IO to
take it from one platform and send it to all the others
as well as save it to Google Drive so that
I have a backup. And then the key there is to
then analyze your videos. Which ones got the most views, and then which ones drove
the most new followers? When did the sales go up compared to when you
posted what videos? Can you correlate sales
to specific videos? Can you analyze your
data to figure out what is working and then
literally just do more of? Just make more videos
around that theme or in that style or with
that type of hook. Don't copy that video, but just put spins and alterations and
different takes and different scenarios on
that same style of video. And if you can continue to grow that and continue
to see success, that is going to
be the fastest way to start to bring in sales. And then the key after that
is to figure out exactly which videos are
bringing in the sales and then advertise those videos. The advantage here
is that you use the organic traffic to filter through the videos that are good or bad at
bringing in sales. And once you find
one that work pump some money into that into a
couple of different areas, and that is going to be the best way for you
to bring in sales, build an audience, and build
this business on a budget. If you have lots of
money to spend on this, you can skip a couple steps maybe with the advertisements, and you can experiment
a little bit more. But if you are
trying to do this in your basement or with
your first printer or you're young and you don't
have a ton you don't have $5,000 to spend
on advertising, I swear to God,
this is going to be the absolute best way for
you to see success early on. And I've literally
just proven it. You can go look at
my social medias. You can see the views
that I'm bringing in. This is the brand.
These are the sales. Like, you can see I've
done $6,000 in sales just by making a video a
day, and it's only going up. I think I've done $3,000
in the last week. And so it's a snowball
that's going to build up. And then once you get it
going with one brand, you can launch a
second brand and a third brand and
a fourth brand, and you can just rinse and repeat all the way to the
moon. That's the goal. So that's it for this video. I hope this one was helpful. This is a topic I'm
pretty passionate about. If I missed anything or you have questions
about anything, leave a comment down below, and I'll try and get back to
you as soon as I can. Thanks so much, and we'll
see you in the next one.
11. Increasing conversion rate: All right, everybody, welcome
back to another video. In this one, we're going to be talking about how to increase your conversion rate on
Shopify and make more money. Now, when I say conversion, right, what I'm referring to is, if 100 people visit
your website, what percentage of those people actually purchase something? If it was two people
purchasing something, you'd have a 2% conversion. In general, we're
trying to aim for a 3% to 5% conversion rate. That would be extremely good. One to 3% would be
considered decent and okay, below 1% would be considered
not very good at all. And so that is sort
of what we are trying to aim for in this video, and right now, I'm
going to walk you through a couple of ways that
we can kind of get there. So, number one, the first
thing that I would say, if you're going to launch products on Shopify and
sell products through Shopify is you're
going to want to try and get an app that is going to display reviews for you and sort of show
some social proof. And so for me, at the bottom of
all of my listings, you can see customer reviews. This is from an app that I
will show you in 1 minute. I'll pull it up right in
Shopify so you can see it. But it shows the reviews.
These are authentic reviews. You can see that
they're actually verified by people
that purchased it. And I don't actually
have a lot of control over these reviews. Not that the customers
really know that, but at least it shows a little bit of social
proof. So that's number one. Make sure you have reviews
on your product list. Now, just to jump to this point really quick here and make
sure that we go for it, I want to find the app
that I am using right now. It's called judge
dot me Reviews. So if you want to search
it up in the app store, that is the one that I
am specifically using. The next thing that you're
really going to want when you are trying to increase the percentage of people
that actually purchase your product is you're going
to want some product videos. Now, for me, I use a
really simple video at the bottom of each product that basically shows how
the product works. It inserts into a liner. It stores all your bits,
I stores all your tools, and it helps you to
organize all the tools and accessories or the batteries, whatever you might be using. Very, very simple to explain. And so I use a very,
very simple video. Depending on your product and your brand and your
target audience, you're probably going to
want to customize this into a video that fits that demographic and fits
that marketplace. For me, something nice, simple, instructional really fits the market that I
am going after. And so you want to try and
make sure that you have a video on all of your
listings, if possible. It doesn't have to
be complicated. This was filmed on an iPhone, just holding it
vertically with a stand, and then I'm just
kind of maneuvering the products there and
editing it afterwards. And so it doesn't
have to be high end. You just want to make sure
that it sort of matches the aesthetic and the appeal and the market that
you're going after. Next thing that you
might want to consider here is bundling your products. And so if you can sell two liners and
offer a small discount, that's better than selling one liner because
what it's going to allow you to do is ship two products for the
price of one shipping, which is really, really great. It's going to increase
your overall profit. You might make slightly less comparatively on
the second product because you're
offering a discount. It's going to make
up for it because you wouldn't have got
that sale anyways. And so it is almost always worth it to bundle
your products together. For me, I have no idea
what tools people have. And so I say, if you buy
any two of my liners, you get a 5% discount. If you buy three of them,
you get a 10% discount. And what it does is it increases
my average order value, and it increases the
overall profit that I'm generating on every customer that I'm bringing
into the website. Ideally, I want to maintain
a certain margin amount. But if I can give them an additional product at a slightly lower margin
and still get the sale, it's well worth it
because it's just adding gross profit to every order
that ships out the door. And that's what you're
really trying to maximize when you're
running an ecommerce store. So bundling your
products together, also a great option here. I'll find out what app
I am using for this. It is called Bundler, it looks like is the app
that I am using right now. Apps, yeah, Bundler so definitely check
that out if you're interested in trying it out. Another one is email sign up. So if you go to settings, and then we look at checkout,
where is it right here, it's going to ask you if
you want your customers to sign up for the email. I think it's right here.
Marketing options. You can choose to display
a pre selected box. You want people to sign up for your email list as
much as possible. If you have them on
your email list, it means you have their contact in can send them alerts. You
can send them promotions. You can send them new
product launches. It is well, well worth it. Every time I launch a new
product on my website, I send out an email, and most of those emails are
bringing in some revenue. It's not massive right
now, but it is working. I'll see if I can show
it to you right now. So let's go to marketing.
Okay, so my last campaign, I just sent it out on May 17. So a couple days ago after
I'm filming this video, six new products
have been launched, 51% open rate, 10%
of people clicked, and it brought in $200
in sales instantly. Not a massive amount of sales. It's not going to
change the world, but that number is going
to grow consistently as I bring in more sales as I
build up that email list. And so it is well, well worth it to try and do whatever you can to convince people to
sign up for your email list. Next one here is
a return policy. If you click on any
of my products, you will see that I have a
very clear return policy, and it makes it very obvious, especially when
people aren't buying on Amazon or Walmart. They want to know what
the return policy looks like and how
hard it's going to be. So if you can be
upfront with that, it eliminates some
of their nerves, and it eliminates some of their hesitation
towards purchasing. Next one is the frequently
asked questions. I think this one helps a lot more than people
give it credit for. But basically keep track of what questions you get asked
the most as your business, whether it's shipping,
whether it's product related, whether it's customs related, whether it's tariff related, whether it's return related,
whatever it might be, figure out what gets
asked the most and put it into a frequently asked
questions because it will reduce your contact rate of people reaching
out to you and it will lower your labor costs. Will also give people more
confidence in your website because they'll be able
to find the answers that they want right away. So it really, really matters. Then last one is
shipping updates. If you connect your
product through Slant or through any of these
other providers, it will be automated. But if you're sending
out orders yourself, you need to find a
way to make sure that your customer gets
a notification that thanks them for the order, gets a notification
that the shipping the shipment has started and
what the tracking number is, and then gets
another notification that the product
has been delivered. Need to automate all of that so that you never
have to do anything. And if you can do all of that, I guarantee you your
conversion rate on your website will increase
by at least half a percent, if not 1%. It's well worth it. And in the long
run, it's probably the best return on your time that you will be able to get, especially if you
can do it early. So I hope this video helped. We'll see you in the next
one. Thank you so much.
12. Running the Store: All right, everybody, welcome
back to another video. In this one, we're going
to talk about what it actually takes
to run the store. What are the daily and monthly routines that you
want to go through, and what are the key metrics and things that you want to be evaluating when analyzing the
performance of your store. And so let's dive right into it. Let's
jump right into it. This is what I do on a daily
basis to run my store. Number one, I check on the
customer service email. That is where you're going
to get new inquiries. That's where you're going to get questions about your products. That's where people
are going to email you to figure out what's going
on with their order, if they have any issues. So that is the first place
that you want to check. You want to stay on
top of that, provide the best customer service
that you can and make sure that you are getting back to people because if they know that
you're responsive, you solve their issue and you provide what you say
you're going to provide, those are the people
that are most likely to order from you again. And so it really matters. You need to stay on top of this, and this is genuinely
a daily task. Next thing, you need to
check on your orders. Right now, my Shop If I store is connected to a three D
print farm in the US, so all I need to do is make sure that the
connections are working, that the products are
matched correctly, that any new products have
a match in the software, and that orders are
getting out on time. If that looks good, then
I got nothing to do. And most of the time
once you get it set up, once you get it automated, you shouldn't have
a whole lot here to do because everything should be automated and it should work for you without you
having to do much, you're just there to
check on the system. The next thing you need to do in your daily routine here is
try and improve the website, try and figure out what's
working, what's not working. Run some AB tests, try out different photos, try out different texts, find different ways to optimize
and improve your website. This is something
that you should be trying on a daily basis, and you should be evaluating the data from the day before. This can be a huge,
huge booster. If you can do this on a
consistent and ongoing basis, it will help you to
continuously improve the conversion rate
of your website. Next thing is
marketing and sales. This is an important
part of the business. If you are starting to build
an email list of people that have bought
from your store or have signed up from
your email list, you need to stay in
touch with them. You need to stay top of mine. You need to consistently
be in their inbox. You need to be writing emails, you need to provide them with content that
they're going to enjoy reading or that they're
going to get value from, and that's going to make
them want to purchase your products at some
point in the future. That is the goal
behind the emails. You don't want to make it
a completely sales email. You want to provide some value. You want to provide
some content. You want to give them a
reason to actually open it. Do want to focus on sales, though, is when you
are filming content. Here you want to be making
content for your social media, for your YouTube channel, for your product pages,
for your website. Your job is to create
content for your brand. That is how you get
the word out there. That is how you generate
advertisements. That's how you create all of the sales that are going to be coming
in for your business. They're going to require photos. They're going to require videos. And so getting good at
filming and creating content is something
that you need to be doing on a regular basis. I am filming videos
of my products on an almost daily basis
that I'm using for social media that I am using for my product pages that I am
using to advertise with. And it is a crucial
part of the business, and it is almost
a daily routine. And then on top
of that, you need to be creating and working on and launching new
products. Don't stay static. Always make sure you
have something in the pipeline that
you're working on actively and that you can put a little bit of time
into every single day. That is what your daily
routine should look like. And if you don't want
to do it yourself, the good news is that you can outsource every disparate
aspect of this. You can have somebody
write your emails. You can have somebody manage
your customer service. You can pay somebody to
check on your orders. You can basically outsource every different aspect of this, but what you should understand is how to do it yourself first. You need to be able
to train somebody, you need to be able to make sure that they're doing the job. And so what I would recommend with is start doing
this yourself. Once you make enough money
or you get busy enough, then you can outsource
each individual task to somebody that specializes in it or is really good at it. That's how I think about managing the day to day
business of my website. Now, when it comes to
the monthly routine, this is a little bit different. A lot of the focus
here is more so on analyzing the performance and the data and making
big decisions. When we're in the daily routine here, we're just
there to execute. We're there to get
through the checklist. We're there to make the content. We are there to get
boots on the ground. We're not thinking a whole lot
about high level strategy. Then at the end of each month at the beginning of next month,
you need to sit down. You need to analyze the data. You need to calculate your
revenue and expenses, make sure that you're actually making money and figure out how much money you're making and what your gross profit is. Ideally, as both a
number and a percentage, you want to know if
you bring in $100, at least 40% of it is going
to your gross profit, 15% of it is going
to your net profit, and you're making $1.50 on
every $10 that you sell. Those are the kind
of numbers that you want to be aware of, and ideally you
want those numbers to be going in the
right direction. Also want to try and
identify sales trends. What are your best
selling products? What has grown in sales the most since the last
time you analyzed the data? What has fallen in sales the most since you last
analyzed the data? And what is your worst product that you might want
to consider dropping? That is the type of
data that you need to be analyzing every single month. Then, based on your
sales, based on the data, based on the trends
that you're seeing, you should then adjust your
marketing and your ad spent. If you notice that
one category of products is selling way
better than the other, you want to spend more money making videos about
those products, or you want to put more
into the ad spend there, or you want to try and
adjust your strategy to capitalize most and
generate the most profit. And so you want to adjust
where you are spending, your marketing and your
advertising dollars. Next thing is that
you need to remove or adjust things that
are not working. So look for everything that is performing poorly and
badly and ask yourself, do I need to get rid of this or what can I do to make
it perform better? Do I need to retake the photos? Do I need to change the listing? Do I need to change the title? Do I need to add
a product video? Do I need to make better
production videos about this? Why is
it not selling? What's going on here? Is the
shipping cost way too high? Is the price way too high? What is wrong here? Or is it just not worth it? Is it just not worth putting in the effort to try and fix it? Because the product is dead. There's too much competition. There's something wrong
with it. You can't produce it at a
good enough price. Whatever it might be,
you need to analyze it. It's either fix it or cut
it. It's one of the two. If you're gonna fix it, it's
going to require resources. And if you cut it, you're going to lose the sales that
it was bringing in. But you need to make
one of those decisions on your bottom products
every single month. Next one here is to work on your product roadmap and
your future products. This is the high level strategy area where you want
to think about, what is the next product that
I'm going to be launching? Why am I launching
that? What data do I have to support
that decision? Is this the best use
of my resources? How much money is it going
to cost me to launch that? Can the company afford
to pay to launch that? Or is there some
low hanging fruit that we should be
picking off first? Going to bring in
some quick revenue and give us a better
financial position. Those are the things that you
want to think about here, and this is the time to do
it when you have an idea of what your cash balance is
at the end of the month, you know, how much you
made or lost last month, you know what the trends
are looking like? Are the numbers going
up? Are they going down? Where do you need to be
investing your money? This is the time you sit down and you think
about these decisions. You don't do it in the middle of the month when
you're behind on launching new products and you
haven't made videos in a few days and you haven't sent an email to
your customer list, that is not the time to
think about strategy. That is the time to
execute and just get the job done and get back
to your daily routine. And then at the end of the month or at the beginning
of the next month, you analyze the performance. You see what worked,
what didn't you put together a new plan
for the next month with a roadmap for your
company that's usually at least three months long
with regards to new products, new developments, new projects, and where you're
spending your resources. Are the things that you
want to think about, but you need to separate them. You need to be operating your business or
growing your business, and then you need to be
strategizing about your business. And the strategy session
probably needs to happen once per month when you're looking
at all the data. It shouldn't happen at the other times
throughout the month. It can come up in
casual conversation, but you should save the in
depth conversations for that meeting right there.
That is super important. Now lastly, when it
comes to running your Shopify website and running your
business to Shopify, there are basically
three main goals or metrics that you
want to think about, and those three goals, if they're going in the
right direction, that's what's going to
lead to profitability. Number one here is you want to increase your website traffic. This is basically the number of people that land
on your website. This is done. Through
marketing and advertising, primarily through
social media or whatever method you
find works best. The idea is to increase this
number as much as possible, but you want it to be qualified. So if somebody lands
on your website, you want it to be because they like something
about your product. They saw an advertisement,
they're interested in buying. If you're sending people to the website that don't
understand why they're there or are being tricked
into going there or might have no interest in
buying, that is not good. That is not going to
help you and that's not going to be good
for your metrics. What you're looking for is
to increase the number of people that visit your website that have a chance of
buying your product. That is metric number
one. Basically, you're trying to get more views than you'd got last month on your landing page
or on your website. Number two, here is you want to increase your
conversion rate. We've talked about this before. If 100 people go
to your website, what percentage of
those people end up purchasing anything
on your website? If it's two, then you have
a 2% conversion rate. If you get five
people out of 100, that's a 5% conversion rate. Ideally, we're aiming for
something between 3% and 5%. Anything 1-2 is
okay but not great. Anything below one is bad. If you can get to 3% to 5%,
I would say that's good. And if you can get above 5%, I would say that's amazing, to be honest with then once you understand what
your conversion rate is, your goal is to make sure that everybody that purchases
something on your website purchases two or
three or four things or increases their
basket in some way. You want to get more sales, and then you want
the dollar value of every sale to increase
as much as possible. If you are on a
subscription service or you're selling
something a subscription, you want the lifetime value of that customer to be as large as possible or how long
they are subscribed to and how much money that
single customer is worth. The idea here is that you can measure the first metric and the views to your website
second metric as a percentage, and the third
metric is basically the average order size of every order that goes
through your website. If you can improve these
individual metrics, that is how you increase
your profit as a business. Profit as a business is a result of getting better
at these three things. So if you're trying
to make more money, this is what you focus on. You don't focus on
making more money, you focus on things that will
lead to making more money. That is the goal
here. That's what I'm trying to get
across for you, and that is how I
run my business. So I hope this video helped, and we'll see you
in the next one.
13. Product Photos 1: Alright, everybody, welcome
back to another video. In this one, we are going to start talking about
product photos. I'm going to walk you
through everything that you need to know
about product photos, and then I'm going to give
you the real life full on tutorial and workflow of how I take product photos for
all of my products. So let's jump into it. The first thing that
you need to understand here is that we are not
professional photographers. We are not going to learn how to be professional photographers, and I am not going
to teach you how to be a professional
photographer. What I am going to
show you, though, is how to take
product photos that are good enough to
test your product. Then if the product works and
the product is successful, I suggest that you use
some of that money from the success and go get
professional photography done. If you can improve the sales
and improve the product and improve how much money
you are making by getting professional photos
done, it is well worth it. But professional photos
versus good photos is 99% of the time not going to be what makes or
breaks your product. And so getting
products that are just good enough for a
small amount of money and a small amount of time
upfront and being able to test more products is usually going to give
you a better result. So that is the mindset that
we are going to take to this. You have the money to spend, though, and you are
ready to spend it, and you're 100% confident and you want to go get
professional photos done, by all means, go and do it. But for most people, this
is usually going to be the best strategy that's
going to give you the most efficient results
for the lowest price. This is what I do, and so this is what
I'm going to teach. In order to execute
on this strategy, you are going to
need three things. The first thing is a camera. The second thing is a light box, and the third thing
is a software. And in this video, I'm going to show you exactly what I use. Right now, as I film this video, and the camera that I use for product photography is
this Osmo three from DJI. It is super useful for videos. It's super useful
for photography. It takes amazing quality shots that are good enough
for what I need. I used to use this
Cannon SL three, which took fantastic shots. But honestly, I'm not skilled enough to use it to
its full capacity, and it's kind of bulky. It's kind of cumbersome, and it's really difficult
to teach other people. And so I am using the Osmo three that I'm filming
this video on right now, as well as for product
photography because it does a good enough job
for what I need and what my personal
capabilities are because, again, we're not
professional photographers, so there's no point in
going out and getting a professional
photography camera because it's just not worth it. And so I use the Osmo
can use your cell phone? No. If you have an iPhone like 12 or better or
even ten or better, you can probably use
your cell phone. You can get away with it. It's not going to be
the end of the world. It might not be quite as good, but it's going to be good
enough. And that is the key. That's what we're going
for here, because if the product is successful, then we can reinvest some of that money into getting
better photos done. But we are trying to test we are trying to save up our money, to test as many products as possible so that when one works, we can really hit home with it because if we invest
all of our money into one product where we
invest a ton of resources into one product and it
ends up not working, then we don't have
a whole lot of runway to test a
bunch more products. And so that's the mindset that we are going to approach it with the second thing that you're going to
need is a light box. This is the exact one
that I bought off Amazon. I will also put a link to it in the resources
for this course. It's worked out
really well for me. I would actually recommend it. Depending on the size
of your product, what I would say is get as large of a light box
as you possibly can. My products are let's just say 1 ft wide in their
largest dimension. And so I got a
light box that was 32 " wide in all dimensions. And I would say it's probably the perfect size
for what I'm doing. So maybe use that ratio of a three to one ratio for
your product dimensions. You should get a
light box that's three times the size of
the longest dimension. I would say that's a
good rule of thumb. Next thing, once you have
the light box is you're going to need a software in
order to edit the photos. There are some free
options out there. There are also some
budget options out there. I will tell you, though,
the industry standard and the best on the market
is going to be Photoshop. It will cost you $30
per month, though. If you are sensitive
to that price or you want something cheaper, lots of different
options out there. I'm just not going to
be able to show you the instructions and
exactly how to use it, but there are going to be
plenty of videos on YouTube and other resources that
will be able to help. Now, the workflow here,
when I say workflow, what I mean is here are the steps that we're
going to go through in order to execute getting
product photos done. Number one, we're going to print a super high quality
version of the product. So we're designing our
product or we're having it designed or whatever
the system looks like, you need to print a very, very good model of that product. So print it in as high of a
quality as you possibly can. Then you need to set
up your light box and get any props or accessories
that you might need. So with my products,
they all need a tool. They all need some drill bits. They all need some
type of accessories. And so I got to make sure that I have all of that ready to go before I'm going to sit
down and take those photos. Once I have all of
that ready to go, I got the light box set up, I'm going to take as many
photos as I feel necessary. I'm going to take
those photos from all the different useful angles. I'm going to set it up
in three different ways and see which angle looks best. And I'm going to get
creative with it. I'm going to take photos, and I'm going to
imagine that I'm a pouct photographer
taking photos for Apple. What would they want
it to look like? That's the kind
of mindset that I have in my head as I'm
going through that process, and then I'm going to
sit down at my computer. I'm going to import
those photos. I'm going to edit
usually 7-10 of them depending on what the
product is and how they look, and then I'm going to add
those products to my listing. That entire process can be done, believe it or not, in
less than one to 2 hours. It shouldn't take a
whole lot of time, especially if you're
already set up and you have everything prepared and
ready to go ahead of time. Alright, now, when
you're going through the process of taking photos, here are the different
types of photos that you're going to want to focus
on and remember to take. The first one is going
to be your main image. If you have a certain theme on your website or a
certain angle that you take all of your
main product photos from or a certain background
or a certain lighting, you're going to
want to keep that consistent across your website. You're also going to want to
think about some photos that show the entire
product altogether. What are they actually getting? What does it look like shipped? What does it look
like in the box? Then what does it
look like unpacked? You may want to consider those things depending on
what you're selling. Next one is detail shots. You want to kind of
get in there and take a good close up photo of the details and the effort and the actual features
that your product has. Then you want to take photos of your product in scene or in use. So with me, I put the
tools into the product. I show how it stores everything. I show a couple of photos
on a on a worksite or when they're in
use or when you're opening up the case to change a tire, whatever it might be, try and get creative and
show how your product is actually used
by an end consumer so that they can see themselves actually using the product and they can see how it's
supposed to be used. And then the last one here is usually a photo that
points out some of the features or
talks about some of the specs associated
with your product. And so if it only works for
a certain model or if it has a certain flavor or a certain scent or
whatever it is, make sure that you
kind of highlight the specs and features of what your product
actually does. Those are the big things
that you're going to want to focus about and the way that you may
want to structure your photos as somebody that
goes through your listing. And so, just to show you
what mine looks like, we can click on any
of my products here. You can see that
the main page or the main photo is almost
identical for all of them. It's basically a straight on shot shows you the product
from the top down. And then when you click
on it, the second photo is usually going to
be a detailed shot. If it doesn't show
you a detail shot, it's because I haven't updated those photos
in a little while. But if you look at all
four of these, it's like, here's an overview top
shot of the product, and then here's a
detailed shot of what it actually looks like up close. And so that's how
it structured mine. And then at the bottom of
each of the product pages, you should also see a video. And so here's a video of what the product actually
looks you open it up, when you set it up, and when you put your tools inside of it. And so somebody can actually understand what they
have to do once they get the product and then how
they can use it once they're actually ready to take it to the job site or to
take it into use. And so that is how I
structure my photos, and all of the specs
and the information is held within the listing
on the right hand side. Then I suggest a couple
other products as well. And so when it comes
to product photos, you want to try and make them as appealing, as attractive, as enticing as you possibly can, and you want to structure
it in a way that is going to lead the customer through
a journey that says, Okay, that's eye catching. I want to check it out. I
want to learn more about it. Okay, that's how it works.
Those are the features. Those are the
benefits. And this is everything else that I need
to know about the product, read the description, make
a decision in their head, and click that B button. That's what we're
trying to go for. And in the next video now, I'm going to show
you the process of what that workflow
actually looks like.
14. Product Photos 2: Alright, everybody, welcome
back to another video. As you can see, we're
in a little bit different setting right now. I'm currently in the
utility room at my house, and that is because this is where I have set
up the light box. And so, right now, I'm going to show
you exactly what the process looks
like. Let's jump in. Okay, so based on the workflow that we talked about
in the last video, the first thing we need
to do is print off a really high quality
version of our product. Here, you can see I've
printed things off in like a 0.8 or 0.1 millimeter
layer height. So it came out pretty
good. I am happy with it. This is a high quality kind of photo ready product for me. And then as I zoom out here, you can see the light box. So this is what I
bought off Amazon. It's 32 " in all dimensions. It's got a little controller on here that I've just
kind of placed on top. And when you turn this on,
the light box lights up. It's got three LEDs
in the roof there. It's got a white
background, but it has a bunch of other
colors that you can use. And then it reflects
the light and it keeps all of it
inside so that you have almost perfect lighting for any product that you
want to take a photo of. So now we've got step one done. We've printed our
high quality version. We've got step two
done. We've got a light box set up, and
we've got it turned on. I keep it up and open like this because I'm always
taking product photos, but you can shut it down.
You can wrap it up. You can do whatever you need
if you're not using it. Next step is going to
be to take photos. Now, the key here is to try and get angles that are attractive for the product
that you're selling. Sometimes that's straight on. Sometimes that's from the top, sometimes that's from the side. You're really gonna have to
figure that out for yourself. I recommend experimenting
with it the first time. And then, honestly, you'll get really good at it after
two or three times. But the goal here is take
as many photos as you want. Take as many photos as you possibly can and then go through them on your computer and
try and find the best ones. And so I'm filming
right now on the camera that I usually use to take
photos, the Osmo three. But the idea here is that I'm
just going to stand here. I'm going to take photos from
the top from the side here, from down low, from the angles. I'm going to take a photo from every different w way that I think might look good
for a product photo. And then I'm going to save them. I'm going to go to my computer and I'm going
to edit them there. That is the idea. That
is the goal here, and you want to put as much
effort as you possibly can into this while
still being efficient. We don't want to spend
thousands of dollars on this, but it's probably worth
it to spend 20, 40, $50 on some accessories, on some props on whatever
is going to help your product look really good and stand out
from the competition. Okay, so now that you've got
your product photos taken, it's time to start editing them. I'm going to show you how
I do it in Photoshop, but again, you can use
any software you want. So going to open Photoshop, you're going to
go to a new file, and you're going to try and
open image in our scenario. And for Shopify, I
recommend doing 2000 pixels by 2000 pixels
on a white background. That is the default settings that you're going
to want to use. I don't think it's going to show up on the screen right now, but that should be enough
information to get you started and get you to a
page that looks like this. Once you're on this page, you then need to
import the photos from your desktop or from the SD card on the camera,
whatever it might be. There's several different
ways to do this. Number one, probably the
easiest way is open up the basically folder
that is keeping those photos on your
computer and just drag them, drop them into
Photoshop right now. The other option that
you can do this is you can go to File in
the top left corner and then click on Place Embedded and then choose them
from your computer. So several different
ways to do this, lots of different options here. All you're trying
to do is just get the photo into
Photoshop at this. So for me, I use the
file place embedded, and then I just selected
the image from my computer. This is what came up here, and the first thing
that we're going to do is we're just going to
click on the checkmark. And so, as you can see, we have a couple of different issues that we
need to address here. Number one, we have
a background here, but we need to remove
that background because obviously it's not
a perfect white. It is not the perfect
Christine white that we want. And so we want to get rid of that so that it basically
matches this background here. We also need to resize it. We also may want to brighten it and make it a little bit
more attractive to look at. So those are the
things that go through my mind now that we
have the photo in here. So the first thing
we're going to do is we're going to remove
the background. Now, to do this, there's a
couple of different ways. The fastest and easiest
way to do this, depending on your product is to click the removed
background button. The problem with that is
that it's probably not going to remove this
middle section for us. And so, well, click on it, and I'll show
you what it looks like. You click on Remove Background. And basically, if you
have one solid product like this that doesn't have any holes in it or
anything like that, this is probably going
to work really well. But as you can see, it has
this hole in the middle, so it doesn't
really work for us. So the other way to do this is to click on this button on
the left hand side here. It's called the Quick
Selection Tool. And then all you're going to
do is basically just kind of hover over the
product itself. For me, it's this black area. And we're going to
click on this button right here that basically says, create mask from selection. It's going to go like
that, and basically, it's going to remove
the background for us. That's probably the
most common and the easiest way to do
it if you have any kind of intricacies within your part because then you can just select the part that you want to keep. So now we need to go back to the product here and make sure that we're
actually clicked on it. These are different
layers to your image, and so it allows you to edit certain aspects of
it without the other. But for us, all we're
really trying to do is make the
photo look good and remove the background so we don't really need to
get that complicated, so I'm not going to dive
into it in this one. Next thing, after you have
done the Quick Selection tool, we're going to go back
up to the move tool here and we're going
to resize this. We're going to make
sure that it's the proper size for our listing. We want to make
sure let's just say this was the main image
that we want to use. We're going to make sure
that it goes almost to all of the boundaries and that
it matches the theme, and it matches the
background and it matches the angle and the colors of the other main images that we are using
on our website. And so this looks pretty good. It seems like it's
in the right place. Once we have it in
the right place, we need to click on this
basically checkmark button that is going to
commit those changes, and now it is ready to next thing that I want to change here is I want to
brighten it up. As you can see, some of these shadows
are pretty strong here, and it kind of hides
some of the details that I actually want to
point out in the product. So, again, we're just
going to click on the actual image itself here on the right hand side
under the layers tab, and then we're going
to click on image. We're going to go
to adjustments. We're going to go to
brightness and contrast. And I don't think you can see it because of
my screen recorder, but there's basically
a scroll bar that's going to
allow me to lighten up this image and change
some of the actual settings. And you can change all of
the different settings just by going to
image adjustments, and then you can
change the exposure. You can change the vibrant. You can really make the
image look however you want. And so what I would recommend is figure out a
couple of settings that work well for your main
image and then try and apply those settings to
the other products as closely as possible. You're going to have
variations there. You'll need to modify
them a little bit, but that's what I
would recommend. And now have a product where the lighting looks
good, the color looks good. Everything looks good with it. It's the right proportion
for the image. The image itself is in
the right dimensions. We've removed the background, and we are ready to go. Now, you need to
save the product. What I would recommend
is saving it as a Photoshop file so that
you can come back and edit all of these settings
and then save it again as a JPEG file that you
can use on your website. That way, if you ever need to change the lighting or change the size of the image or
change the dimensions or change anything it's very, very easy to do, and you
have full control over it. And you also have a
good copy of it for your website that isn't going to take up a whole
lot of storage space. And so I recommend saving it as a JPEG and saving it
as a photoshop file. If you just go Control S on a Windows computer, it
will do that for you. And then if you go Windows, or control Alt S,
it will save it. I will give you the ability
to save it as a JPEG. So Control S to
save as Photoshop, Control Alt S to save as a JPEG. That's what I would
recommend, and that's how I would basically go
through the workflow. And then I would take
that JPEG photo, and I would use that
photo and upload it to my listing on Shopify or on whatever platform
I'm selling on. And so that is the workflow,
that is the process. And honestly, taking photos, if you're set up and
you're ready to go, taking photos should take
you somewhere 5-20 minutes depending on what
the product is and how difficult it is and
setup and accessories. But that process
should not take long. And then editing
the photos should take way less than 5
minutes per photo. It should only take 5
minutes or more if you have to blur out some logos or
really make some edits here. But this process should not take long and it should not
cost you a lot of money, which is why it's
going to allow you to launch several products
instead of just one, and it's going to be
the most efficient way for you to get good photos, not amazing photos, but
good enough photos to test the product and to build some profit to then go
get amazing photos. So that's the goal
here. That's what we're working towards,
and I hope this
15. Conclusion: Alright, everybody. Welcome
back to the last video. First thing I want to do
is just say thank you. I really appreciate it
watching through these videos, it means the world
to me, and I hope that I've been able to
provide some value. Throughout this
course, my goal is to help you create
your first product, launch your first website, and bring in your first sales. That may or may
not have happened, but hopefully I have given you the foundation to bring
in that first sale, to bring in that second sale, and then to start scaling
up your business. That is the goal
here, and I hope that I have provided some
value on that journey. You're interested
in following along with what I am doing
after this course, definitely check out my
content on social media. You'll either find me
under my personal brand, Zach Hartley or under my three D printing
brand, Hartley Printing. I have also launched and
developed a software to help three D print firms optimize and run their print
firms more efficiently. So definitely check that out at princ.ca if you are interested
in anything like that. Also have a ton of
other courses on Skillshare dedicated to
a variety of topics, all focused on money, so I highly recommend
checking them out. It's going to be a
huge benefit to you, no matter where you are
in life and what you are doing in your business.
I highly recommend it. Just to click away, at
least give them a shot. Next one here is, please submit a class project. It
means the world to me. Means that people are actually participating and getting
some value and building some with what I am teaching. And so I would sincerely appreciate it. If you could even just
share your website, that'd be amazing
because more than likely I'm going to go to it and I'm going to try
and buy something. I'm going to be a customer. I want to support you, as well. So if you can submit
a class project, I'm going to try and
buy your project or buy your product
from your website. If you're willing to share it, I would sincerely appreciate it. Then the last thing here is if you're interested in
a one on one call after this course,
definitely check it out. You should be able
to book it through my profile on Skillshare. There is a fee
associated with that, but if you are looking for
that personalized coaching, little bit of mentorship
here or you have some questions that just didn't get answered
in the course, that is where you can get
those questions answered. Definitely check it out
there. And thank you so much. I sincerely appreciate it, and I hope this
course helped a lot, and I hope to see you
soon. Bye for now.