Transcripts
1. Welcome!: Are you a small
business owner looking to tap into the viral
power of Tiktok? Do you want to learn the
secrets to successfully marketing your brand or services on this
popular platform? Maybe you're curious
about Tiktok, but you're unsure if it's
right for your business or how you could use
it strategically. If so, you're in
the right place. Hi, an, my name is
Louise and I've been working in digital marketing
now for over 12 years, and as a marketing manager
in various industries. I also help small
businesses with their marketing
strategies through my freelance projects
and courses. I have a Master's degree in digital marketing
communications, and I have a lot
of experience with social media, including Tiktok. Both during my
career and through working as a part
time content creator and educator. With over 2
billion downloads globally, Tiktok offers a unique blend of entertainment and
user engagement. The sheer reach of
the platform and opportunities for small
businesses are endless, especially as you
don't need thousands of followers to go
viral on the app. All you need is content, which needs to be authentic,
engaging, and relatable. However, with so much happening on this
fast paced platform, it can be overwhelming and difficult for small
businesses to keep up. In this course, I
want to reduce this, overwhelm and share with you some strategy tips and
tricks that I've learned in recent years that
you can utilize to help grow your small
business using Tiktok. We'll start with looking
at whether Tiktok is a good fit for your business
audience and goals. Before exploring
how the algorithm works and how people
actually use the app, we'll then look at creating your own Tiktok
content strategy and exploring what content type
performs well on the app. You'll also learn what
resources and tools are available to you to help grow
your business on Tiktok. And come away with some
actionable tips to help boost the performance of your videos and measure performance. We'll explore some real life
Tiktok case studies and examples along the way. By the end of this
class, you'll be able to craft and execute your own Tiktok
marketing strategy for your own business using the project workbook that I've supplied in the projects
and resources section. This course is designed for beginners and
intermediates who are interested in increasing reach
and engagement on Tiktok. To take part in this course, you will ideally need
a Tiktok account, as well as some
knowledge on how to use it and also an
Internet connection. I'm excited to get started. So if this course sounds
interesting to you, then I'll see you in class.
2. Class Project: Welcome to your class project. For this class project,
you'll be working on creating your very own Tiktok marketing strategy
for your business. I've created a Tiktok
strategy workbook to help you complete
this project, which you can find in the
projects and resources section. The workbook is designed
to complement the course, so contains lots of useful information to help you as you go
through the lessons. As well as including some
practical activities for you to complete at the
end of some of the lessons. And some additional
resources where you can go for further
information and reading. I chose this project
because it's practical and even if you can't fill in everything during the course, then hopefully the template is something that you can take away and use in real
life with your business. At the end of the
course, I would love for you to share just one section of your Tiktok marketing
strategy that you feel comfortable sharing
with the class in the project gallery section. This could be your Tiktok goals, your competitor analysis, or a section of
your content plan. For example, I'm excited to see your strategies and
provide feedback. Remember to ask any
questions as well, and I'll be happy to help. Before we get started, your first step is
to head over to the projects and
resources section and download the workbook. So now if you're ready, let's get into the first
lesson where we'll be talking about the benefits of Tiktok for small businesses.
I'll see you.
3. Benefits of TikTok for Businesses: Why should you consider using Tiktok as a platform for
your small business? In this class, I will
run through some of the benefits of Tiktok
for small businesses. The first benefit is that Tiktok has a broad
audience reach. It's one of the fastest growing social media platforms and has a user base of over 1 billion
active users worldwide. This provides businesses with a large and diverse audience and it's only going to
get bigger by 2027. It's projected that this number exceed 2.2 billion
active users worldwide. And due to this broad
audience reach, Tiktok is perfect for raising brand awareness
of small businesses. It also has a very
high engagement rate, offering businesses
a chance to boost their visibility and reach potential customers
a lot quicker. 82% of Tiktok users say
they have discovered a small or medium business on Tiktok before seeing
them elsewhere. And in 2023, the average user
spends 55.8 minutes per day creating and browsing
Tiktok videos. This is a figure that is
projected to increase to 58.4 minutes by 2024. So this just highlights how high the engagement is on Tiktop and the potential
benefits for businesses. The app has high engagement
with young audiences. So if you have a product or service targeting
younger consumers, then Tiktok can be an incredibly powerful tool for you to market your business. However, whilst Tiktok does have high adoption among Gen
Z and younger consumers, other demographics are now using the app more and more as
people adopt the app. As time goes on,
it's not going to be just younger
consumers on the app. And already there are more
demographics using it. Now, for example, there
are 170 million users, or 15.6% of Tiktok
users over 18, that are aged 35 to 44. And this is actually
up by 20% Another of Tiktok is the viral
potential of the app. Unique creative content on
Tiktok can quickly go viral, significantly boosting
business online presence for little to no cost. The good news is, for
all new Tiktok users or those that haven't built
up a follower base already, is that neither follow account or whether the account has had previous High
performing videos are factors in the
recommendation system. If you create great content that speaks directly to
your target audience, you have as much
chance of going viral than accounts that have had
previous viral content. And we'll cover more about the algorithm and how it works
in the upcoming lessons. Great benefit of
Tiktok is that it allows businesses to
showcase their personality. So the personality of the brand, the personality of
the business owner, the people behind the business. It provides that platform
for businesses to showcase their brand values and their personality in a
creative and fun way, which can really help to foster brand loyalty and develop
that customer relationship. Another benefit of
Tiktok is that it can drive sales of your
products and services. Features like Tiktok
shop and having the ability to link to your
website in your Tiktok bio allows businesses to
drive sales directly from Tiktok videos and Tiktok
users are shopping. 52% of Tiktok users
that have come across small or medium
business content on Tiktok have gone on
to make a purchase. We'll talk more about
Tiktok shop and some of the features that Tiktok has for businesses in the
upcoming lessons. And another benefit of Tiktok is their affordable
advertising options. Tiktok self service
ad platform is more affordable than other
social media platforms, making it a good option for small businesses
with lower budgets. Tiktok also gives you access to millions of content creators and
influencers that you can partner with to help
promote your products and services and increase your
reach on the platform. Additionally, the organic
reach on Tiktok is so good that businesses may not even need to spend on advertising. And in fact, my suggestion as a small business on
Tiktok would be to grow your organic content first before you start
thinking about advertising. But we will run through some of the advertising
options available to businesses in the
upcoming lessons. So now we've been through some
of the benefits of Tiktok. Is Tiktok right
for your business? Let's find out in
the next lesson.
4. Is TikTok a Fit for Your Business?: Before you start creating
content on Tiktok, you need to ask yourself. Is Tiktok right
for your business, your customers,
and your industry? Who would you be looking
to reach on Tiktok? Don't just jump onto Tiktok
because it's popular. If it doesn't, one, help you to meet your business
goals and two, your customers aren't using it. Business lesson,
we'll explore how to know if Tiktok is right
for your business. Before you do anything, you need to define
your target audience. Few, are you looking
to reach with Tiktok? Are you looking to reach
existing customers? Or are you looking to
reach a new audience? You know who you would
like to reach on Tiktok. Then do your research. Is your audience on
Tiktok? What's the reach? Take a look at the free tool, Tiktok insights for some useful stats on
audience behavior. There's also audience
insights which is available within ad
manager in Tiktok. And this can give you some really good information
on your target audience. So you can see how your
audience uses Tiktok, what kind of content
they engage with, what hash tags they use, and how you can use Tiktok to provide value
to your audience. There are other ways
that you can use to find out whether your
audience is on Tiktok. You can checking
demographic data available from various social
media research tools or surveys that will give
you data about usage of platforms like Tiktok among different age
groups and genders. For example, sites
like Statista, you can use Tiktok Analytics. If you already have
a Tiktok account, then use it's built in
analytics feature which can offer crucial insights into
your followers activity, including their geography and
when they're most active. You could conduct a survey
among your customers or potential target audience to ask about their
social media use. You could do some
influencer research. If influencers in your industry active and gaining substantial
engagement on Tiktok, then chances are your target
audience is using Tiktok. And then there's social
listening tools as well. There's many social
listening tools available out there
where you can use them to find out how and where your target audience
is interacting online. From my own research
and experience, Tiktok is hugely popular with younger demographics and
particularly females. If your producti service targets younger
female consumers, or this is a demographic that
you would like to reach, then Tiktok is definitely a
place where you should be. That being said,
older demographics are growing on the app. We have the largest jump happening in the
55 plus brackets. This suggests that
businesses and brands with older target audiences should consider including Tiktok in
their marketing strategy. This age group increased by 62% 2021-2023 And although only represents 5% of
Tiktok users over 18, there's still over
60 million users that fall into this demographic. I would also recommend
at this stage looking at your top competitors
and seeing if they use the app and
how they use the app. So some examples of some things that you could research include, what type of content
are they posting? What type of content is
performing well and not so well? What are their strengths
and weaknesses on Tiktok? How are they using Tiktok? Do they have a lot of
engagement with their content? How many followers do they have? Are they growing? What
hash tags are they using? What influences or creators
are they working with? Are they using any
paid advertising? Do they have a Tiktok shop? And if so, what are they selling and how
are they selling? The easiest way to research your competitors is
to go directly into Tiktok and search for your competitor's name
in the search bar. So then they will come up
and you can have a look at all of their content and
what they're posting. Alternatively, you could go into Google and search your
competitors name plus Tiktok. Or if you have access to any social media
listening tools, then you can use these to track mentions of
your competitors, have a look at what
content they're posting, and also track their keywords
and hashtags as well. I would say the majority of this research you could
do within Tiktok itself. But if you did want to look at using a social media
listening tool, there are loads out there. So do your research and find one that best suits your
budget and your business. One that I've used
in the past is called Hoot Suite,
which I quite like, but I'll put a list of recommended ones in
the project workbook. So now you need to think about your overall
business objectives. What are your goals
for using Tiktok and how do these align with
your business objectives? Would you like to use Tiktok to generate brand awareness
with a new audience, or maybe you want to increase
sales via Tiktok shop, drive traffic to your website, generate leads, or
develop relationships with your target audience
by building a community. Here I would recommend that you set one to three goals for your Tiktok strategy that align with your
business objectives. To ensure that you'll be using
Tiktok strategically and that it will be helping to grow your business and meet
your overall goals. Always make sure that your objectives and
goals are smart. Here I mean specific, measurable, achievable,
relevant, and time bound. If you'd like to
learn more about marketing strategy and setting smart objectives in general, then check out my other
skillshare course all about marketing strategy
for small businesses. So let's look at an example. Let's say you are a small business selling
women's jewelry, with your main customer
demographic being women over 40. You would like to
reach a younger demographic with your
new product range, specifically Gen Z females. Your overall top
level business goal is to increase brand awareness. And then you may have a more
specific objective around increasing awareness with
Enzi females specifically. With this in mind, let's look
at an example of setting a smart objective
for Tiktok that aligns with this top
level business goal. An example objective here could be to increase
followers on Tiktok by a certain percentage
by collaborating with a certain number of
influences within that target market and creating engaging content relevant to that target market within
the next six months. This objective is specific, because it gives
a specific amount that you want to
increase followers by. Which means you can
measure this by tracking the number of
followers on Tiktok. And it's achievable because you would set the number that is achievable for
you as a business. So in this example
I've picked ten, but obviously you would
pick the number that you think would be achievable
for your own business. And then it's relevant
because obviously this example is wanting to
amplify reach to the gen, Z demographic. So
this is relevant. We've also given it a
time limit of six months, so it's time bound. But again, this
would be specific to the business and
would be chosen based on what the business would deem as achievable For
the class project, I would like you to complete the audit section of
the strategy workbook. This section will encourage
you to think about your target customer,
your competitors. And also encourage you to set some smart objectives for Tiktok that are aligned
with your business goals. In the next lesson, we'll
be learning more about Tiktoks algorithm and
user behavior on the
5. Algorithm and User Behaviour: In order to grow on Tiktok, you need to understand the
following three things. One, the algorithm
and how Tiktok works to your target audience
and how they use the app. And three, how you reach them. In this lesson, we'll be covering all three
of these points. Bear in mind that
the algorithm and best practices on Tiktok
are constantly changing. It's really important to
try and stay up to date. Tiktok themselves have
some fantastic resources on their site and I would really recommend you having a look at the Tiktok resources
specifically for businesses. I'd also recommend reading
their blog and signing up e mail updates so
that you can keep up to date with any
updates or changes. So let's talk about
the algorithm. Your main goal with
Tiktok is to create engaging content that lands
on your target audiences. For page or FYP, this is a user's
personalized feed and where the majority of Tiktok users
spend most of their time. This content is tailored for each user as the
algorithm learns what each user wants to see and therefore what they're most
likely to engage with. The four page
allows you to reach new users that may not
be following already. This gives you the potential
of more views and reach within your target audience
and even going viral. So how does Tiktok
recommend videos to users? Well, according to Tiktok, the algorithm uses a mixture of the following user interactions. This includes the videos that the users like share accounts, they follow comments they
post and content they create video information which
might include details like captions,
sounds, and hashtags. Device and account settings
like language preferences, country settings,
and device type. However, these factors will
receive lower weight in the recommendation
system relative to the other points according
to Tiktok themselves, a strong indicator of interest, such as whether a user finishes watching a longer video
from beginning to end, would receive greater
weight than whether the videos viewer and creator are both in
the same country. Videos are then ranked to
determine the likelihood of a user's interest in
a piece of content and then delivered to
each unique for you feed. So what this means to
you as a business to be seen by the maximum
people in your audience. Your video needs to catch people's attention and
it needs to be engaging. By that, it needs to encourage
likes, shares, comments. And be engaging enough
so that the users watch the video all the way through to determine engagement. Tiktok will initially
show your video to a small group of users
as a kind of test. If they deem that
video engaging, then Tiktok will show to
more users and more users. And this is where there is the potential for a
video to go viral. The key takeaway here
is that engagement is crucial for creating
content on Tiktok. And it's really the main thing that you should be focused on. I will give you some best
practice tips on creating engaging Tiktok videos
in the upcoming lessons. So now we've learned a
bit about the algorithm. It's important to understand how your target audience
uses Tiktok. Here we are thinking about your target audiences
motivations for using Tiktok. What kind of content
do they want to see and how do you reach them? My tip here would be to research how your
audience uses Tiktok. For example, what
keywords do they use? What hash tags do they use? What sort of content
do they post? Tiktok have a lot of tools
that can help you hear, including audience insights
and creative center. Audience insights
allows you to analyze your audience and what hashtags and content
they're engaging with. It can also help you to
find your subculture by identifying the
interest categories most relevant to your audience. Creative Center allows you to explore and research keywords, trends, and hashtags as
well as their popularity. You can also explore
top creators videos and ads in your industry. Considering the main reason that users use Tiktok is
for entertainment, then your videos need
to be fun and engaging. According to research, 78% of Tiktok users are there to find funny or
entertaining content. While 35% use Tiktok to
follow or research brands. Therefore, the moral of the
story when creating content for Tiktok is to have
fun and be yourself. So once you found out how your audience are using
Tiktok, how do you reach them? How can you be sure
that your content is reaching the right people? Firstly, we have hashtags. Make sure that you
research and use the right hashtags for your
audience and your industry. You can do this using the tools
that we've just mentioned in Tiktok or by searching
in Tiktok yourself. Related to this are communities, there are so many subcultures
or communities on Tiktok, each with their own hashtags. So some examples are book
tark farm, Tark hiking talk. Does your industry have one? Chances are it does and you can use it to find
your audience. And thirdly, we have SEO
keywords are very important. Use them in your captions
descriptions, voice overs. To ensure your video can
be found by your audience, try to incorporate what
people are searching for as much as you
can into your video. There will be more
tips in this area in the upcoming lessons. More people are now using Tiktok as a search engine,
especially Gen Z. According to research,
nearly 40% of this demographic
prefer searching for info on Tiktok and
Instagram over Google. Therefore, good SEO can help you get found
by your audience. You can research hashtags and keywords in Tiktok's
creative center. Alternatively, if you
search on Tiktok directly, it will bring up suggestions from keywords that other
people have searched for, which can be a really
good place to start. In the next lesson,
we'll be looking at some top tips for creating your own Tiktok
content strategy.
6. Content Strategy Tips: In this section, we'll
cover some tips on getting started with your
content strategy for Tiktok. Remember to always have your target audience in mind when developing
your content. The first tip is to find
your niche and stick to it. The best accounts are ones
that are focused on one niche. Because users can then identify easily the type
of content that you offer. Those interested in
the topic are more likely to follow and
engage with your videos. An example of this is the Tiktok account,
partly sunny projects. Her business is selling plants, but her Tiktok account is not surprisingly focused on plants, with a mix of entertaining and educational
content around plants. She even refers to her
audience as plant peeps. Further reinforcing the
niche and target audience. Once you have your niche, try not to jump on
irrelevant trends or post content that isn't relevant to your
niche or industry just because it's
popular or trending. This can appear
inconsistent and can negatively affect
engagement and growth. Or you may attract
new followers, but these may not be
your target audience. So they may not be interested in your usual content and are less likely to engage
and buy from you. Always remember
quality over quantity. The next tip is to think about your content type and try to post a mix of different content. Generally, the most
engaging content on Tiktok falls into one of
these following categories. Emotional or inspiring content, controversial content, educational or useful
content, or entertainment. If you can create a mixture of entertainment and
educational videos, then even better, for example, if we go back to
the Tiktok account, partly sunny projects. She shares lots of educational
videos about plants. But she does so in
a humorous way to make it a lot more
entertaining to her audience. Hey peeps, I see this
question being posed all the time about growing beautiful succulents from seed, and I'm gonna tell you why. It's an absolutely
horrible idea. Wait a minute. This
is not like you. You're typically very positive
about this whole thing. Why so negative? Your
content shouldn't always be directly focused
on selling your products. You instead need to add
value to your audience with your content whilst remaining on brand and remembering
your initial goals. You can of course,
feature some of your products in
some of your videos, but the hard sell will not
go down well on Tiktok. Instead, you could show
your products being used, like this example from
Doll's House cosmetics. Some mascara. And now this
is where the magic happens. This is the Zarzal's
cosmetics lockup, glittery shadow in
the shade jinks. And it's the perfect
shade for this look. I feel like this I make up look isn't supposed to be
neat and perfect, so I'm applying it directly with the applicator and then just smudging it out with my fingers. But like on any social
media platform, I would always recommend posting a mix of different
content types. The next tip is to
start by posting and testing your
organic content first. That way you can find out what works with your audience before you start on any paid
advertising or partnerships. These insights can then inform your paid strategy if you
choose to go down this route. The next tip is to
post consistently. This is crucial as it lets the
algorithm know that you're active and also your audience to know when to expect a video, find a cadence that works for
you and try to stick to it. This could be twice a day, once a day, or once a week. It really depends on
how much time you have. I would say that it's
better to post less, but the content that you
post be high quality than post multiple times a day
with poor quality videos. As remember, the key factor in the algorithm is engagement. Next we'll go through
some general tips for generating ideas
for Tiktok videos. One is to answer your
audience's questions. Create videos around your
most common questions or pain points for your target
audience in your industry. For example, how to
top tips, et cetera. You can look at your
frequently asked questions, what people search
for on your site, and the most common questions
you get from customers. Video replies, answering customer questions
or questions from the comments on your
videos also tend to do well on Tiktok and
require minimal effort. You can also use sites like
answer the public to find out what questions people are asking generally in your niche, and then make video content
around those questions. The next tip is to use keywords. You go to the search on
Tiktok and type in a keyword. For example, if you
type in makeup, you scroll down, you can see the section which says,
others searched for. This is a really good
place to look for keywords because you can see exactly what people
are searching for. If you make video content
around these keywords, then these are
likely to do well, because these are
what people are actually looking for on Tiktok. You could also use Tiktok
Creative Center to search. Hash tags that are trending either generally or
in your industry. And this can help to give you some inspiration and ideas
for your own videos. Another thing you can do is
to analyze your competition. Have a look at your competitors and what works well for them. What are their most
popular videos? What hashtags are they using? What are people commenting
on their videos? What type of questions are
people asking on their videos? These can all generate
ideas for your content. I would also do the
same exercise with popular videos in your
industry or niche, which you can find through
Tiktoks Creative Center. Now I'll run through some
specific content ideas that you can use on Tiktok. This one is behind the scenes. Behind the scenes videos are always really popular on Tiktok. Things you can do include
a day in your life, how you package your products, just the general realities
of small business life. Another video type
that does well on Tiktok is the
transformation videos. So say you owned a gardening business and
you show before and after, Those type of videos generally perform really
well for engagement. Another thing you can do is
to repurpose content from your other platforms
that performed well and make into
a Tiktok video for you have a Youtube video that's performed particularly well. Can you make a Tiktok
version of it? If you have a blog post
that has done well, can you make a Tiktok
version of that? Just looking across
your other channels, what content performs
well with your audience and seeing whether you can
make that into a Tiktok. Also consider sharing any
user generated content. You have any customer
reviews or customer stories, or customer experiences that are positive related to
your brand or services. Another video idea
is to tell a story. Tell a story about
your business, how you started your business, what it's like running
a business day to day. A lot of creators on Tiktok tell stories while
doing other things. Maybe while they're
doing their makeup or while they're getting
ready for work. These can be really engaging
and powerful and help to develop that relationship
with your audience. My advice would be to spend some time on Tiktok and your own for you page and make a note of what are
the popular videos, what are the popular trends
and hashtags and video themes favor Any videos that you like or that you would like
to recreate yourself. You can favor any sounds that
you like and then come back to them later in order to
use them in your own videos. Finally, I would recommend
keeping up to date with Tiktoks trends and their
predictions for the future. This will help you to keep
ahead of your competition and give you more chance of creating content that's going
to be engaging on the. You can find this information on their blog and also
on the new section of their website where
they'll share things like trends and forecasts and
any changes on the app. So just some example, I'll share some of the trends
that they're predicting for 2024 which may help
inform your content strategy. The first one is Curiosity peak, which they're saying
is hyper relevant, delightful, and useful content that peaks every curiosity, even the ones you
didn't know you have. So some examples
they give here are, what's something that's peaked your own curiosity and
that you could tie your brand into what's something specific you wish more consumers
knew about your brand. How can you educate your consumers and tie
it into your brand trend? Is storytelling unhinged. This is all about flipping
traditional storytelling on its head and creating
intriguing narratives. Tiktok say that intriguing
narrative structures guide viewers past the
first few seconds. And ads intended to
make user curious, keep them watching
1.4 times longer. And finally, the last trend, bridging the trust gap. This is all about
how you can tie in relevant Tiktok lingo
and trends into your products and creative
campaigns because this will help to build
trust and credibility. It's also about
thinking what type of credible knowledge you want your audience to
come to you for. So now what I'd
like you to do for the class project is to think
about what we've talked about and use these examples to brainstorms content ideas
for your own business. In the next lesson, we'll cover some practical tips for
boosting engagement on Tiktok.
7. Boosting Video Engagement: In this lesson, we'll go
through some practical tips that you can use to boost
engagement on Tiktok. First tip is to use SEO
on all your videos. By this I mean to include relevant keywords as much
as you can in your video. Include keywords in the captions, things
that you're saying, any text that you
have on the screen and definitely in your
video description. Also say to always make sure that your videos
include captions. Because not only is this
really good for SEO, it also improves the
accessibility of your video. When people are watching
Tiktok without the sound, they can still watch your video and engage with your video. As we've already talked about, people are now using Tiktok more and more like
search engines, not just finding videos
on their four page, they're also actually searching specifically for things
using Tiktok search. This is only going to become
more and more important. Looking at my own analytics
on my own Tiktok account, I can see that one of my most popular videos is actually being shown to
people through search. 98% of people that
are seeing this video are actually finding it through search rather than
the four page. And I actually get comments and likes on this video
pretty much every day, which shows that
people are finding it. And it shows the importance of good SEO because
even if you don't get your video shown on the four page and it
doesn't go viral initially, over time, it can
build up engagement through people searching
for the relevant keywords. Next tip is to try and start
your videos with a hook. This is to try and get people to stop scrolling and pay
attention to your video. You don't have long to capture somebody's attention on Tiktok. And the first 3
seconds have to make people stop and want
to watch your video. This could be as simple as saying something
like stop scrolling. You need to hear this stop scrolling, because
I've got those. But essentially, you need to
convey what value your video will offer and why
somebody should watch in the first few seconds. This can also be a visual hook to get somebody's attention. Maybe starting the video standing up and
then sitting down. It's time to fill, putting on lip glass or even drinking
from a more give tea. Another tip for
good engagement on Tiktok is to be
personal and authentic. Be yourself and show the
human side of your brand. Vulnerability is
rewarded on Tiktok. People like to see real
people they can relate to and hear real
stories and struggles. Your content should
look and feel more like it's coming from a
user and not a brand. An example of this is one that I came across from dolls,
houses, cosmetics. In the video, the owner of the business is talking
about the struggles of running a small
business and not being able to take a wage
which is relatable. And a real struggle for
many others out there. And this shows a human side and her customers and her brand
for showing this side. So this one may sound obvious, but show your face or find
someone within the business that is comfortable with showing their face
post like a human. And make videos look
spontaneous and unscripted. If you're uncomfortable
with this, then voiceover videos can also work really well on Tiktok. But generally people do like to see the people
behind the brand. Another tip is to
engage with trends. So trending audio,
trending filters. Or they remember not to jump on a trend just
because it's popular. If it doesn't fit in
with your audience, your goals, and your niche. Another thing you
can do is to use the duet or stitch
function in Tiktok. So for example, if there
are popular videos in your industry that you want to add comment onto
or you want to share, then using the duet or
stitch functions can help to increase your exposure
with your target audience. Another tip is to use the Tiktok app to film
and edit your videos. That may sound obvious, but the algorithm favors
videos that are made within Tiktok itself rather than in third party apps like cap cuts. Always ensure your
videos are good quality, well lit, and in the vertical
format. But try not to. Videos look to Polish as this
will look out of place on Tiktok which favors
authentic, real content. Another tip is to engage
with your audience. Don't just post a
tiptok and forget. Make sure you spend some time replying to comments,
answering questions, asking questions
in the comments, especially in the period of
time just after posting. This will help the
algorithm to see that your content is engaging and help to push it
out to more people. The more engagement that
you can generate in the short time after
posting, the better. It's also important
to engage with and comment on relevant
content in your niche, which will help to
give your account more exposure with
your audience. Also, recommend using
relevant hashtags to help increase visibility
of your content. Remember, you can find
relevant hashtags for your industry in the
Tiktok Creative Center. Another tip is to ask
questions as much as possible. So in your video
content, ask questions. In the comments, ask questions because questions
foster engagement. I'd also recommend adding a
call to action to your video. For example, you could
just say follow for more. Tell the audience what
you want them to do. And this is more likely to result in engagement
with your video. Another thing you can do is to experiment with different
video lengths on Tiktok so you can
find out what works best for your audience
and your industry. So you can now record
longer content on Tiktok videos of
up to 10 minutes. And Tiktok are really
pushing this at the moment, Creators who make longer
content could make an extra 1,500 pounds a month. And it's easy to create videos longer than
a minute on Tiktok. You can use sounds,
filters, green screen, and other easy to use tools to get creative and
boost your content. You can even go landscape, so make sure your next video is longer than a minute.
Give it a try. Tiktok is moving past the
short form dance content and more into longer form
educational content. If done well, longer
educational videos or story time videos can be
really great for engagement. Another tip for
increasing engagement is to create a series. For example, you could create a ten part series on something that's related to your
business or industry. This can really help with building community,
providing value, and keeping people
coming back for more, which can really help
with overall engagement. Tiktok series are growing. The hashtag Tiktok
series has had a 2,000% year on year growth. According to Tiktok, creators
are making longer form content and creating
unique series to keep their
audiences coming back. For more creators
have the freedom to create a series on
any audience query. So this is definitely
something to think about. Another tip is to create
value with your videos. Value through your video
content is much more important than how the video looks or if the video
is part of a trend. Always try to add
value and create purposeful content and make this more of a priority than
how the video looks. Another way to boost
engagement is to post your videos when your audience is more likely to be online, which you can find
in your analytics. And we'll go into
more detail about the analytics and where to find things later
on in the course. Another tip is to cross promote your Tiktok content
on other platforms. Share your Tiktoks to
your other social media in order to drive traffic
and boost engagement. For the class project, I'd
like you to go on Tiktok and research some of
the popular videos in your niche or industry. Find one that's
popular in terms of engagement and note down
why you think this is. What features does it have that we've talked
about in this lesson? Share your findings
with the class to generate discussion
and inspire others. In the next lesson, we'll be looking at some of
the features that Tiktok has for
businesses that you can use to help grow
your business on Tiktok.
8. Features for Business Growth - part 1: In this lesson, I wanted to cover some of the
business features that Tiktok has and how you can use them to grow your
business on Tiktok. First, you're going
to want to make sure that you've got
a business account. This will give you access to additional features to
help grow your business. Such as having the
ability to link to your website in your bio and also access analytics as well. In order to check that you've
got a business account set up or to change to
a business account, head to the app and
to your profile. Click on the top right
hand side of your profile. Click on Settings and Privacy, and then click on Account. And in there you should see Switch to Business
Account if you don't have a business
account set up. If you do it will say
switch to personal account. Once you've got a
business account set up to access the
features on Tiktok, then you head back to
your profile again, click on the top
right hand corner and then you'll be able
to see Business Suite. And if you click
on that, you can access Analytics Creative Hub. You can set up automated messages and there's
other things as well that you can do specific
to business accounts. And the business suite is also available on the Tiktok
website as well. As well as having a
business account. You can also register
your business on Tiktok by providing a
bit more information. And this will give
you the ability to have a link in
your Tiktok bio, which I would recommend, in order to drive
traffic to your website. Next we're going to
talk about Tiktok Shop. If you have an e commerce store or you sell products already, then Tiktok Shop can really
help to grow your sales. Especially as two
out of three users are likely to buy something
while on the platform. I do need to point out that Tiktok shop is not
available in all countries. But if it's something
that is available to you, then you can utilize Tiktok
shop in the following ways. Live shopping, this is where you essentially go live and
showcase your products. Live shopping is a major trend that can really help
you to increase sales. According to a Tiktok study, half of its users
have made a purchase directly due to watching a
Tiktok live from a brand. For example, if you
are a make up brand, then you could have regular
live events where you are using the products and showing people how to use them. These can be really powerful and you can advertise
the times you go live on your profile so people know when
you'll be online. Another way that you can utilize Tiktok shop is through
Shoppable videos. Shoppable videos are a similar
thing to live shopping, but it's pre recorded, so you could show
a product in use or do content around
your popular products, tell a story whilst
using your products, or respond to customer questions
about specific products. I would mix these
types of videos in content as you don't want every video to be
pushing your products, but try to think of
creative ways to showcase your products in
a subtle, natural way. People don't like the hard sell, but they will buy from
people they like. Another way that you can utilize Tiktok shop is the shop tab
on your Tiktok profile. This is basically
your store front and we'll show on your
profile all the time. Make sure you optimize
your store and keep everything up to
date as much as possible. Everything within Tiktok
shop stays within the app, so there's no redirection to third party websites or apps which results in higher
conversions and sales. Tiktok also a variety of partners such as Woo Commerce
to build integration. So merchants can connect their chosen commerce
platforms to Tiktok sharp to manage
everything in one place. The main benefit is that
Tiktok can really help to generate brand awareness and a buzz for businesses
with the hashtag. Tiktok made me buy it regularly driving
products to customers. For page just an example of
the viral nature of Tiktok and how this can really generate a buzz for
brands and products. Recently, a video went viral
featuring a Stanley Cup. Now in this video, the lady in question was
showing that her car had been on fire and the cup was still untouched and
still had ice in it. Everybody is so concerned
about if the Stanley spills. But what about the
Mills fiery yesterday? Still had in it. This reinforced how good quality this
cup actually was. Now this video went
absolutely viral. And I think in the end it
had over 90 million views. Now that level of
brand awareness for Stanley is just crazy. They actually responded to the video with a video
back which I'll play now. Hey Danielle, My name
is Terrence Riley, I'm the president of Stanley and we've all seen your video. Wow, what an ordeal and we're all really
glad you're safe. Thanks for sharing the
video because, wow, it really shows how Stanley, our Stanley's are
built for life. Because what it went
through with you, I couldn't think of
a better example of our products quality. But anyway, we're
glad you're safe. I've seen a lot of comments that we should send
you some Stanley's. Well we're going to send
you some Stanley's. But there's one more thing. We've never done this before and we'll probably
never do it again. But we'd love to
replace your vehicle. Yeah, all of us at Stanley. Really like to
replace your vehicle. So check your DM's for details. Thanks, be safe. Cheers. There's also lots of positive
comments from Tiktok users about Stanley's response and about how they're going
to buy a Stanley. It was just absolutely amazing for raising
brand awareness. And it just shows how
powerful Tiktok can be. More information on selling on Tiktok and how to
set up Tiktok shop. Tiktok have some
amazing resources. They have a Tiktok shop
academy with lots of lessons and free courses
on setting everything up. So definitely go and
check that out and now put a link in the
project workbook. Next we're going to talk about Tiktok
affiliate marketing. Tiktok affiliate marketing is a fantastic way to grow
your reach on Tiktok. You can discover, communicate, and collaborate with thousands of creators through
the affiliate program. This can be accessed via Tiktok shop by clicking
on Affiliate marketing. Once you have a Tiktok shop, you can choose the
products that you want creators to
promote for you, either on posts or
via live streams. And when they sell
those products for you, you would pay them a commission. Tiktok offer target or
open collaboration. Open collaboration
means that you can let more creators your products to extend your audience
reach and drive sales. Whereas target collaboration
means that you would target specific content
creators to work with. Tiktok also have a
creator marketplace to allow you to find creators
that best suit your brand. Here you can invite creators to collaborate
on a campaign. You can also access demographic and engagement
data for the creators, as well as reporting and analysis for your
creator campaigns. The benefits of
affiliate marketing on Tiktok are that you can
extend your reach with your target audience
as saving time and money because you don't need to create as much content yourself. The good thing about
working with creators on Tiktok is that they understand how to
make high performing, high engaging content that will resonate with
your target audience. According to Tiktok,
working with creators can double your
engagement rate on average. If you want to find out more
about affiliate marketing on Tiktok and the options available and how to
set everything up, I've put a link to
more information in the project workbook
of Tiktok that you can use to drive business
growth is live streaming. Tiktok live allows
viewers and creators to interact in real time
as well as live shopping. You can also do regular lives where you answer
customer questions, show yourself packing
customer orders, or just have a general
chat with your customers. This can really help to develop customer
relationships and loyalty as the
customers really get to know the person or
people behind the brand. I've noticed many
small businesses on Tiktok going live while
they pack customer orders, packing customers
individual orders, and engaging with
their customers. And I think this
is really nice and a really good way of
building that relationship going live can also help to boost engagement
and followers and especially boost performance of any recent posts that you
may have done on Tiktok. This is because Tiktok
will show that you're live to your followers
and on the four page, which increases engagement
with your account overall. Going live allows you to develop closer relationships
with customers, showcase products,
answer questions, and foster engagement
and loyalty. In the next lesson,
we'll look at the paid ad options available to small
businesses on Tiktok.
9. Features for Business Growth - part 2: In this lesson,
we'll be going over Tiktok's paid
advertising options and some further resources
they have for businesses. Tiktok has many options for businesses looking to
reach new audiences. And these can be
really powerful, especially as 84% of people have been convinced to
buy a product or service by watching
a branded video. In this lesson, I'll give an
overview of some of Tiktoks, paid advertising options that would be suitable for
small businesses. So first we have in feed ads. These are ads that
you can create yourself using the
Tiktok ads Manager. Benefits are that these
are affordable and accessible and make a really good starting
point for small businesses. They look exactly like user
generated content on Tiktok. And because of this, they
tend to have good engagement. You can also link directly
to your landing page, such as your website,
via these ads. So these ads are good if you have objectives around
driving traffic, or driving conversions
or mobile app downloads, for example, because
these ads allow you to drive traffic
away from Tiktok. Next we have spark ads. Spark ads are a little bit
different in that they boost organic content from any
user's Tiktok account. Unlike the feed ads, spark ads use content from
real Tiktok accounts. This means that any engagement gained from boosting the video, such as As, and
shares and comments, are attributed to
the original post. Spark ads allow users to
duet and stitch the video, as well as clicking on the post. Sound As a result, spark ads offer 142%
more engagement compared to non spark ads. Because the ad format
is designed to mirror authentic Tiktoks
on the four page, your target audience is more
likely to feel comfortable interacting with
them as they feel more like normal
Tiktoks than ads. They can drive sky
high engagements. As far ads don't link
to an external site, they link to the
accounts Tiktok page. Then they're really
good for driving engagements and
driving followers. Whereas the feed ads are better for driving traffic
to an external site. Another option is top view ads. These are video ads that appear
as a full screen takeover for up to 60 seconds when a
user first opens the app. Another option is
using Tiktok promote. Tiktoks can be promoted
natively on the app by tapping the three dot
symbol on your own Tiktok, then tapping the promote
button with a flame shape. From there, you can choose
a goal for your promotion, such as directing
users to your website, define your target audience, and set a budget
for your campaign. Promoting a Tiktok
in this way could be a good idea for you to test
the waters on the app. But its options are less sophisticated than the
Tiktok ad manager, which offers more precise
audience targeting and allows you to upload a brand new video to serve as an app. The Ads manager will
also provide you with more detailed analytics and also allows you to AB
test your content. Promoted Tiktoks are
available to all users, not just those with
a business account. With promote, you can only promote Tiktoks that
you've already uploaded to your own feed rather
than uploading a video that you've done
specifically for an ad. Personally, I would recommend posting organically first
and getting to know what works for experimenting with boosting your
popular content. Some tips from Tiktok themselves when choosing
which organic videos to promote select Tiktok videos that can reinforce
your brand message. Choose videos that have garnered strong
organic performance, whether that's a high
number of views, likes comments, or shares. And use the trend discovery
tool to learn about what's trending on the platform for
your audience and industry. Or the tips for creating
engaging ads on Tiktok. These are similar to when you're creating
organic contents. Ensure your ads
are entertaining. Create your ads for Tiktok so that they fit in
with the platform. Sound is really important
and needs to grab attention. Have a good hook
to draw attention. Make sure that you
create the ad for mobile first so
that it's vertical. Incorporate trends and make
sure that the ads are not too polished because unpolished ads see 33% stronger consideration. Finally, make sure that you
use a strong care to action. Tiktok is not like other
platforms to work well. Your ad needs to look more
like content a user would find natively on the app
than an ad overly polished. Brand ads will look inauthentic and will
not perform as well. So now I just want
to go over some of the helpful tools
and resources that Tiktok have to help you
grow your business. I would suggest
having a further look into them after this course, and I'll provide all of the
links in the course workbook. Just bear in mind that not
all of these resources and tools will be available
in every country. So first up, we have
the Tiktok Academy. This is really useful. They have so many free
courses and webinars aimed at small businesses
to help you grow on Tiktok. So they have a Tiktok
one oh one course. They have a course specifically
for small businesses. There are so many
courses and I would definitely recommend
checking that out. Also a similar thing
for Tiktok shop. Specifically, if you
want to learn more about Tiktok shop and how you
can grow that on Tiktok, they have a Tiktok Shop Academy. There are courses on how to set up your shop,
how to register, how to manage products, how to do customer
services and finance. I would definitely
recommend having a look at that if you're interested
in growing Tiktok shop. Another tool that
we've already touched upon is Tiktok Insights. This is a really
useful research tool, so you can select a location and select an
audience and industry. And you can find lots of snackable insights
on everything, from how your community behaves
and connects with brands, to how ads on the platform
are driving business impact. There are lots of stats and things which can help you
with planning your content. And then there is
audience insights, which you can access via
the ad manager account. This will give you access
to lots of data on your audience, including
demographics, location, interest device, and
activity to help you to plan your content and find out what's working
and what's not working. And finally, there is the
Tiktok Creative Center. If you haven't come across
the creative center yet, I would recommend that
you go and check it out. Because it's really,
really useful. There are loads of
useful things on here. So you can search for examples of top ads by
industry, by country. You can find out what's
hot on Tiktok trends. There are what people
are searching for, what hashtags are popular. And there's also lots of
tools on here as well. So there's a video editor, there's templates you can use, and even a script
generator on top of this. They have creative
strategies and expert courses to help you improve
your content creation. You can also search for top
products and look at some quite in depth analytics
to do with those products. In terms of performance
analytics, audience insights, demographics, and
then you can also look at related videos
and related hashtags. So this is really
useful if you're interested in promoting a
specific product on Tiktok. The takeaway here
is that Tiktok have so many free resources available to help
small businesses. So definitely go and
check those out. If you want to learn more
for the class project, I would like you to write down
a Tiktok business feature. Mentioned over the
last two lessons that you could use
for your business. How would you use
it and how would this help you to meet
your objectives? In the next lesson,
we'll be looking at an introduction to influence
the marketing on Tiktok.
10. Influencer Marketing on TikTok: Another way that you can
grow your business on Tiktok is through
influence and marketing. How you approach this will depend very much on your budget. But it essentially
involves working with creators on
Tiktok who align with your brand and your
target audience to promote and recommend your
products to their audience. Influences can help you expand
your reach on Tiktok and improve your credibility and authenticity with
your target audience. This approach works so well
because people tend to trust recommendations from other
people over obvious adverts, especially from people they
like follow and trust. 72% of Gens and millennials follow
influences on social media. 69% of consumers trust
influences recommendations, and Tiktok influences have a higher engagement
rate than those on Instagram and Youtube combined. So how do you find influences
to work with on Tiktok? Tiktok have many resources
to help you find creators. For example, the Tiktok
Creator Marketplace, which is a hub that
gives brands access to a diverse selection
of millions of content creators
across all niches. You can also filter
creators to find the ones that suit your
brand and audience. And you can use this to find
creators in your industry, manage your campaigns,
and access any reporting. You can reach out to them
via the platform directly. And send them an invite link, inviting them to promote your
brand with their content. If you have a Tiktok
Ads Manager accounts, then you can easily access
the creator marketplace. Otherwise, signing up is straightforward and I put the link in the course workbook. Another way to find influences in your industry
is to search for relevant hashtags
and keywords and see who the popular
creators are in your space. You could use the
creative center, as we talked about in
the previous lesson, or search Tiktok directly. You could search
for hashtag ad and the relevant community
hashtag for your industry. For example, hashtag
book talk, Farm Talk. The list is endless. For example, if I search for hashtag makeup tips in
Tiktok and I go to top, I can see the top videos
for that hashtag. I can also go to users and see who the top users
are for that hashtag. And videos here you can see straightaway
that there are some videos that have had quite
a lot of engagement. And then from here I could go and have a
look into some of these creators and see if there are any that I would
like to work with. Another thing that
you could do is to search your
competitors and see if they're working
with any influences and which ones
they're working with. You could also
search on Google or work with an agency
that will help to connect you with
relevant influences for your brand and
target audience. There are also tools
out there to help you find influences such as fluence, although this is something
that I've never used. But there are lots of tools out there that you can
have a look at. My tip would be to make sure that if you're working
with an influencer, are aligned with your target
audience and your brand. And that you know what you'd
like to get out of it. So what your objective is for working with that
particular influencer. For example, are you looking for reach or are you
looking for engagement? Some of the larger
influencers think beauty, food, fashion can have
followers in the millions. Their reach is huge. Then there are the Tiktok
micro influencers. They have smaller audiences, but their followers
are usually more specifically targeted and
therefore more engaged. You don't need to work with
a high profile influencer to be successful at
influencer marketing. Especially if you're
a small business, a smaller budget. Try
instead to discover rising stars or influences
in your niche with Tiktok, sophisticated algorithm
and niche communities. If done well, influencer
marketing can be great for brand awareness and generating a buzz with your
target audience. A tip is to consider engagement and content
quality over followers. Before working with
an influencer, have a look at their
recent videos. Are they good quality? Consider their engagement. So likes shares, views of their videos. This is more important than number of followers
because often having a large following doesn't automatically
equal engagement. There are tools to help
you do this, for example, can tick.com influences with larger audiences will
also charge more. Bear this in mind if
influencer marketing is something that you'd like to try for your business on Tiktok. Before working with
an influencer, remember to protect
your business with influencer agreements and
guidelines for content. And be sure to familiarize yourself with the
relevant laws and regulations around
influencer marketing for your specific country. For your class projects, I'd like you to identify one to five influences in your industry that would fit
your brand and audience. In the next lesson,
we'll be talking about how to track your
success on Tiktok.
11. Tracking Your Success: In this lesson, we'll
be talking about tracking your success on Tiktok. Don't be afraid to test, find new things and even
fail in the process. It's all about experimentation and learning what works
and what doesn't. In order to track your
success on Tiktok, you need to think about what your original objectives
were for using Tiktok. You then choose a select
number of KPI's to focus on and measure to help
you meet your objectives. For example, if you're using Tiktok to generate
brand awareness, then KPI's that you'd
want to monitor include reach video views engagement
including likes and shares, follower growth and
target audience to ensure your videos are
reaching the right audience. All these stats can be
found in Tiktok analytics, which you'll need a
business account to access. Another example, if
you are wanting to generate sales or leads on Tiktok, then
you would be focus on tracking conversions. So how many sales generated, cost per sale leads, generated website traffic
generated, et cetera. And always make
sure that you use trackable links in
this case so that you can attribute the traffic or conversions to your
Tiktok activity. Another example is if you're
using paid ads on Tiktok, then you'd be tracking
things like clicks, cost per click, cost per conversions,
conversions, et cetera. And again, you'd need to ensure that you're using track links. You'd be able to find all
of your engagement stats for your paid campaigns in
your Tiktok Ads Manager, influence the campaigns. Engagement metrics such as number of views reach
engagement rate, video completion rate,
and other metrics can be accessed via the
creator marketplace. It's worth noting that to
view the performance of a creator video on Tiktok
creator marketplace reporting, the brand must ensure that
the creator they partner with correctly links to a Tiktok
creator marketplace campaign. So be sure this is
correctly set up before it goes live so that you
can track performance. I would suggest monitoring your KPI's weekly so that you can see what performs
well and what doesn't to help inform your
future content. Bear in mind that experimentation
is key on Tiktok. So don't be afraid to try new things and push
the boundaries. What I'll do now is run through the reporting options and what's available using my
own Tiktok account. First, to access the reporting, you go onto your profile and then click on the
top right hand side. And then go to Business Suite
and then go to Analytics. In here, you can see an overview of all of your analytics. You can choose the date range. So if we choose
the last 12 weeks, you can look at the reach, you can look at engagement, and you can look at conversion. For reach, you've
got video views, reached audience,
and profile views, most popular videos. And you've also got
your followers, any new followers
and lost followers. And then if you
go on engagement, you can see likes, comments, and shares and conversions. If that's something
that you're tracking. If you click on any
particular video and then click on more data, you can drill down further. You can see how many
views it's had, Likes comments,
shares, favorites. You can see the retention rate. And you can view videos by region and by section
if you've got enough data. If we go to the video tab
and then you can filter by most recent or most
number of video views. And then if you click on any
video that you want to look more into, you can
look at the reach, the view time, the completion
rate, the profile views, and if you're tracking
it, how many conversions you've had from that
particular video, the traffic source
from the video. So like I was talking
about earlier, where are people coming from
when they find your video? So for me, a lot of my video
views come from search. Are they coming
from the four page or from profiles
or other places? You can also see
your viewer insight. So the percentage of your audience that
are female and male, and the ages of your audience, the countries and
the cities as well. Then if you go to
the audience tab, you can see your
reached audience and also your engaged audience. This is where you can
find the information about when your audience is
more likely to be online. So if you click See
More and you can see your engaged
audiences activity. So what times of day your
audience is more active? And also the demographics, including the age and gender and countries of your audience. So you can use this
data to find out what are the best times for
you to post your content. Depending on when your
audience is more likely to be online and the times may vary
based on the day as well. So weekends and weekdays, it's definitely worth
drilling down into that. Finally, there's a live tab. I haven't personally
gone live on my account yet, but if I had, this is where the analytics
would be for my live videos. If you want more
advanced analytics for your Tiktok activity, then there are third party
tools that you can use. I haven't used any personally. As I find there's a
lot of information already in Tiktok
supplied for free. But tools like Hoot
Suite and Sprout Social I've heard are very good for providing
additional insights. But personally, I
would probably start with the free
analytics in Tiktok, as there's a lot of information in there to be
Starting off with. The main takeaway
here is to consider your original
objectives and then what metrics you need to be tracking to know
whether you've met your objectives or you're on track to meet your
objectives or not. Probably suggest creating
an external report in Excel so that you can see trends and everything
more clearly. Especially as Tiktok only allows you to filter by
the last 12 weeks. So if you want to
go back further, it'll be easier to see all
of that on a spreadsheet. If you start tracking that now and putting it into
the spreadsheet, then you can go back and have
a look at historical data, say in like a year's time
for the class project. I'd like you to go back to
your original objectives. And for each of
those objectives, list one to five KPI's that you want to measure so that you know that you're
on track to meet them. In the next lesson, we'll be looking at a Tiktok case study.
12. TikTok Case Study: In this lesson, I
wanted to share a Tiktok success
story case study. There are many small
businesses out there that have grown immensely
due to Tiktok. And I wanted to share
an account that I came across by chance just
from using Tiktok. And I just thought, wow, they've done such an amazing job at exploding their
brand awareness and sales and utilizing all of the features that
Tiktok has to offer. This is just one example, but there are many
more out there. In different industries section I'll talk about brand
and some of the tactics they've used on Tiktok
that I've noticed to grow their business and hopefully
this will inspire you. The brand I'm referring to
is called Made by Mitchell. They're a make up
brand that started in 2020 and are now making
millions a Tiktok. They're the first
Tiktok brand to make 2 million in one week. And I'll just share a
snippet of the video now where the creator
of made by Mitchell is talking about how the brand made 2 million in
one week on Tiktok. And it just goes to show the real power of Tiktok
when it's done, right? So after about six months of us not really knowing
where the brand was going, I didn't really have any
inspiration of where the brand wanted to be and
who it wanted to be either. And it was around this time that we discovered Tiktok shop. And at first, I was really, really reluctant to start it because it was a fresh start. I was about to become a small
fish in a big pond again. But anyhow, we took that chance and we started Tiktok shop. Our first live that we
did with Tiktok shop, we made 20 orders. At the time, we were buzzing. We absolutely loved
what Tiktok Shop was doing for us and what
we were doing for them. It was a really
informative way of educating our audience on our
products. So we kept going. It really did feel like
the brand had kind of had a rebirth and not in sales
or anything like that. Because we really
didn't start off making loads of money
on Tiktok shop. It was just exciting. Again, I felt like we were
reaching people that we weren't reaching anywhere else and who would have thought. But a year on from
our very first live, we hit 500,000 orders, which is when we did our silly
for half 1 million sale. But then again, fast
forward another six months, another six months
of hard work and so many amazing opportunities
that we've taken. Every single one of
them. We started our pop up and we've been
all around the country. So H Beauty and Mitchell Matt. And that is what brings us
to this moment right here. We hit 500,000 followers
about two weeks ago and we decided to celebrate
the best way we know how to do it with
several lives a day. Exciting and engaging content. And also of course, our
amazing flesh deals. We ran this campaign
for a whole week to celebrate with you guys
and really just take it there because it was such an
exciting and monumental time in our journey here on Tiktok. Then I guess that
is how we ended up making $2,000,000 in one week. That's just crazy for me, is never about being number one, but to be the first one to do something is always so special. And we were the first
Tiktok shop brand to reach $2,000,000 in one week. Again, it really isn't
about the money. For me, the most important thing is how many people
were reaching. As he says in the video, one of the main reasons for their success on Tiktok
has been Tiktok shop. So they have obviously they
have their shop on Tiktok. They have a lot
of sales and they also work with a
lot of influencers. And that's how I actually found out about them because
people that I was following on Tiktok were
using their products and recommending their products and then I found out
about them that way. So they've really built up that brand awareness through
working with lots of different creators and
working with influencers in the makeup industry to really
get their name out there. Another thing that they
do that I've noticed is that they have a lot of lives where they're packing products or they're doing demonstrations
of their products, which really helps to build that close relationship and community with their customers. Also, a lot of their
content is very authentic. So like the video I
showed you before, a lot of the videos are from the owner talking
about the business and being very honest and upfront and basically showcasing
his personality. Also, the content
that they put on their page is definitely
more like a user would post. So for example, they
do a lot of get ready with me using
their own products. But it looks so authentic
and like content that you would find on Tiktok that you forget that
you're watching a brand. They do obviously
post product videos, but it's not the only
thing they post, they mix it in
with other content like entertaining content. And a lot of the product
videos that they do post are showing
demonstrations of the product. And not just the hard sell, they also share a lot of
behind the scenes and their content just comes
across as fun and authentic. And I have no doubt that the people that follow
made by Mitchell and by their products do so not just because of
the quality products, but because of the
personality of the owner and the people
behind the business. Whatever industry you're in, it's definitely an account
to go and have a look at and to gain some
inspiration from, as they've done
very well on Tiktok and obviously made a
lot of money and had a lot of success from their content and their
strategy on the app.
13. Final Thoughts: Thank you so much for taking the time to
watch this course. I really hope that you've
learned something new, and it's helped you to
think about how you can utilize Tiktok for
your own business. To recap, we've learned about the benefits of Tiktok
for your small business. We've looked at whether
Tiktoks are right fit for you. We've looked at
how to understand the algorithm and the
behavior. We've looked at how to create your own
Tiktok content strategy and what type of content
works well on the app. We've learned some
practical tips to boost video engagement. We've had a look at Tiktok
features for business growth, including Tiktok shop
affiliates and paid ads. We've also had a look at an
introduction to influence the marketing on Tiktok and
how you can track success, adapt your strategy. The key takeaways for
success on Tiktok are to experiment and test
as much as you can host as a user first
and a brand second. Show your human side
and vulnerability. And most importantly, add
value through your content. When it comes to the
algorithm, engagement is key. So you need to make sure that your content is as
engaging as possible, so it is shown to more
of your target audience. Growing your audience
on Tiktok is hard work and it's not
going to happen overnight. The key is consistency. It's important to post
consistently and don't give up. Don't forget to complete your
strategy workbook and share any sections or
elements you feel comfortable with in the
project gallery section. And I'll be sure to
leave my feedback. If you're interested in learning more about social
media strategy, then check out my social
media strategy course for a more general overview. If you've enjoyed this course, please consider leaving me a review because it
really helps me out. Also, follow me on
skill share to keep up to date with my future
marketing courses. Thanks again for watching and well done for
making it to the end. And I'll see you in
the next course.