Transcripts
1. Welcome To The Class: Guys, be honest with me, you don't want to jump, just pay the bill. [MUSIC] Job life would be so much different if you
find the job that you love, suitable, with your ability, and can make you
happy every day. I understand if you're
tired of your job, but lack the confidence
to find a better one. I understand if you feel
like you have to fake using rigid sample answer to win the heart
of the recruiter. I can help you [MUSIC]
Hello, I'm Alice Duong. I have nine-year
experience working in HR and Operation
Manager position. I have interviewed
thousands of people from extracurricular
students to sea level for blue Color Worker, Marketing, Sales, Design, Programmer, Accounts
Agents, and Finance. I can reveal the secret of how interviewer evaluate you and
how you can impress them. I also have high-level
job with great benefits and flexible town allowing me to get my work-life balance. Cause I always
keep my sincerity, self-understanding, and ability
to find the right jobs. Therefore, I will have a
view from both sides of the table which can help you
with many exciting insight. In this course, you
will get more confident by systematically understand
yourself and the job. Then you will know
how to present yourself in a charming
and authentic way. Finally, you will
know how to use your sincerity to read a
different interview room. I will give you many examples former learned
I learned over the years. Tips and strategy
for my success and failure and laws of
step-by-step instruction. It's going to be very
easy for you to follow. If I can, you can. I'm very excited right now. How about you? Let's go [MUSIC]
2. How To Be Confidence Authentically: There are two
essential mindset of highly successful
interviewee that I'm going to reveal
to you right now. One, there are many
jobs out there, and employer are also
trying to find you as well. You look at the
unemployment rate, but do you look at the
unfilled jobs and vacancies? Don't think of company as some evil frost
trying to eat you. We are also human with worries about finding
the right candidates. When I was in HR, I had recruitment target. Now, I'm the direct manager. I had lost some more hands-off, just want to assign
it to you asap. We can be grumpy, doubting a little bit, because the cost of hiring the wrong person is very high, but we want to find you. Two, don't think of this as a show where do you have
to become an actor. Don't think you have to do
everything to win this job. Think of it as a day to
see if we are compatible. Suitable partner
will stay for who we are and value what we have. Be authentic. Sometime
honesty would get you the job you need instead of the thing
you think you want. Honesty will also help you avoid disappointment from both
sides in the future. When you are sincere, you will receive
sincerity from them. Let me tell you a real
story of my life. When I was 24, confused
over my career life, I apply into an
e-commerce company. I pass the IQ test, solve a case, and go to
the interview round. I share honestly
that I want to find myself again through
a new job challenge. Suddenly, she paused, and she kindly said to me, two years ago, she had
to take a break from this job to find
herself again like me. She emphasized
that she would not choose this job if she were me, because it could be
very time pressured, I will be swept away and do not have time to fulfill
my personal wishes. As you know it, I
failed that interview, but it was fortunate because I found a more suitable
job later on. The salary is 80
percent equivalent, and I have more time to
improve my mental health. Imagine that I got
the job at that time. I don't know if I could be in such a bright energy to sit
here and share with you now. However, you can just show the rough
version of yourself. Employer are not here to
see all your weaknesses, clumsiness, and lack of skills. You need to show the best
version of yourself, the version which is
like a hot jewel, know yourself very well, overcome your weakness, and constantly enhance yourself. Remember, be authentic, be your best self. With that mindset, what
you need right now is understand yourself
and the job very well. I will help you to do that professionally in
the next lessons.
3. Class Project: The class project in this course will be the worksheet that
I've prepared for you. The worksheet has three parts. You can print it out, duplicate my spreadsheet
into your own, or you write on the paper, or use sticky note, you could stick it on your desk. What I prefer the most is using the spreadsheet because
it's easier to write, rewrite, or move slide easily. After studying the lesson, you will find the project very helpful and easy to complete. Then lets share it in the
student project section, and watch other friend project. I can't wait to see
yours. Let's go.
4. What Do You Want?: When you learn about yourself, the first important thing is knowing what you want clearly. This is where you need
to go straight to the point and be
honest with yourself. Don't worry anyone judging about these wishes because that is what you want for you and you deserve it and
for your comfort. Now there's only you and me
know about these wishes. Let's answer the question, what do you want? It could be as simple
as, do you want money? Write down precisely
how much money you want as a minimum. For example, you could
calculate your living expense, saving, family fund. We need this money
for our daily life so our mind can feel safe
without distraction. You could also write
down your dream number. Don't think the more the better because without a
clear number this is very challenging to draw the path and be
motivated to get there. Write down precisely what
you need the money for. For example, you want
to have an extra $500 for shopping or save for family trip at the
end of the year. You can base this on
your current salary plus the value of your new
skill and experience. You can also compare the market standard of the
new position on salary.com, Glassdoor, or other salary
information website. I want to add some other needs
that people have and some appreciate much more than salary; learning
and development. Does your direct boss
have good expertise, can here lead you, give you positive feedback
for your development? Promotion opportunity. It is the fast-growing
company and has vacancy for you to
apply in the future? Working environment. Have you ever
experienced toxic or too competitive or
to dull environment? Set a place so you can be the best version of
yourself. Working style. Do you want a well as the best procedure or
you want a creative, a power environment, or has no detail and
time management. Reputation. Some people want job at great reputation company which
can strengthen their CV, help them get better
job in the future, such as school activity 514, a hot social media company. Welfare package,
insurance, vacation, trip. Especially when you are planning to get married
or have children, you will want to care
more about these fields. Some other personal needs
like how far from your house, do you have to work overtime, or can you travel
abroad, et cetera? After listing all your wishes, you can easily and honestly
answer many questions like, what do you expect
from this job? Or what you like or hate the
most from your previous job. If there is a reason you quit
this job, what would it be? At the same time, is it easy for you to
ask the employer about the benefit and evaluate if
this job is really for you? Some big tip I wish
I know earlier. Number 1, focus on why you want it because after
you share it with them, they will ask why. You said you want a
promotion opportunity. What if my company has
no room for promotion? What is the reason behind that? Do you want a challenge
at larger scale? Please clear it out. Tip number 2, rate must have and optional, which one you can't compromise and which one
is okay to not have? Or another way is that
you can sort by priority. Depends on your career and life stage you will have
different priority. For example, when
I was a student, my number 1 priority
was learning opportunity because I can learn skills to use in my next jobs. The desire for money is below, so I can work at low
salary to get experience. However, in my second company, I want promotion, more empowering working
style and higher salary. Please follow me and write
down in this section. You can draw some icons like money or airplane
to get inspired. Once you know what you want, let's explore what you can offer to the employer
in the next lesson.
5. What Value You Can Offer?: After knowing what you want
in the previous lesson, now is the time to show me
what value you can offer. The first is knowledge; is fact, information theory
around your expertise. For example, if
you're a marketer, do you have a good
understanding about 4P or customer behavior? If you are an accountant, do you know about the
tax role in this area? If you are an operator, do you know about relevant
operating principle? You might gain this knowledge
from your university major, master degree book you have read or online
courses like this. The second is skill; is method, the ability to use the
knowledge effectively through practice like
professional skill, such as setting Facebook
ad, PR writing, tax declaration, financial
balling, design logo. Soft skills like
communication, teamwork, leadership, problem-solving, time management,
pressure handling. Tool skill, like Word, PowerPoint, Photoshop,
Canva or Languages. This skill may come
from previous job, extra curricular activities, and personal activity like
having family or cow. The third is attitude; is how you interact and
deal with problem in life, such as confident,
dare to propose, dare to do but not arrogant, a willingness to learn, fixed and grown mindset,
responsibility, commitment at work, enthusiasm, honesty as a threat. Reviewing your college
and classmate always commend about you or ask them
for hand if you don't know. The forth is potential,
which include personality. Are you an extrovert, introvert, risk adverse person,
professionalist? Hobbies: reading, traveling, talking, playing with kids,
or old people. Potential quality. A natural thing that you
have been good since childhood without training
like you're all well dressed, but you go well with animal. You can talk easily with an
elder or very well organized. This potential are
very helpful for fresh graduate students
because they haven't had an opportunity to
show themselves in jobs. It will have you stand out from other candidate
at the same rank. The fifth is core value, would get something
meaningful to you. Some people value health
as it's easier for them to work for diet or sport company more than
fast food company. But if some people value
time more than anything, fast-food company
might sue them. A simple task, imagine you are the brand ambassador
of this company, represent the value that this company pursuit.
How do you feel? This way will make
you see clearly whether this is your
core value or not. Let's reveal all the
knowledge, skills, attitudes, potential, and
core value that you have. You will feel much
more confident. Let's go to the next firm
to see beside what you have and want what the
company want and have.
6. What Does The Company Want?: Next, let's see what the
interview one from a candidate. Although we haven't met
the interviewer yet, we have the job description. Let's analyze the
job description and requirement to see what
they want in four factor, knowledge, skill,
attitude and potential. We can go to glass door and look at some digital
marketing job. Let's see. Let's try this one. As you can see, a very
detailed job description. First of all, I see
they want you to create an ultimate
all types of content, text, audio, video, and measure the impact
of your content. These are professional skill. We see think outside the box means being created
in solving problem. This is a personality. You need to do keyword
research, a professional skill. HubSpot analysis
is a tool skill. Creating videos, grip is
a professional skill. Manage their time and
energy as a soft skill. Positive, professional
can do attitude. Clearly, attitude. Interact with everyone on
our teams means teamwork, which is a soft skill. Organic, social and email
marketing analogist. Analyze data is
professional skill. Presenting campaigns and
client update is soft skill. Brand positioning
is the knowledge. English with ability to write, edit and speak is a tool skill. Attention to detail and
quick learner are attitude. HubSpot marketing Hub tool, landing pages, email, CTAs, Semrush, Google Analytics, google Search Console
are tool skill. That's it. Now you
have the full list of what the company want
from the candidate. Now let's have a look
at the job you want to underline and make a full list of what they want from you. Now we already know what
the employer wants from us. Let's see what
they can offer us.
7. What Value The Company Can Offer?: To see what the
employer can offer us, please scroll down to the last slide of
the job description. You can see their salary, working time,
working environment. Let's not doubt to
your worksheet. As in this job for
the salary part, you can see 60-100K per years. Flexible schedule. This is about the
workings style, about professional
development assistance, and paid professional
development. This is learning
and development. There you can see by the
end there's a bonus pay. This is also about the salary. Remote is about the location. Minimal meeting, minimal
wasted effort, minimal BS, Agile methodology,
short sprints of focused work for great results
is also working style. You can also find
more information about them by
Googling their names. They will be the website, Facebook fan-page,
Twitter, LinkedIn, etc. What is the company mission? For example, I know
two gain company: One plans to build
the best game ever. The other, plan to build a financial company
based on game. That make me consider it a lot
about my future intention. Is this company in growing
or stable industry? What the state of company
are in the introduction, growth, maturity, or decline? What to competitor do? Let's buy the product and try. You can also talk to former employer to
know more information. We have covered all four
segments of the work seed. Now, let's come to a
very exciting part, mapping them all together.
8. Matching Level: Successful in hiring is a match between
candidate and employee. First of all, let's compare
what you have and what the employer wants to see the matching point and
the different point. [NOISE] Now let's start to compare what value you can offer to what does
the company want. Let's look at the knowledge. You have marketing BA, Facebook ad, brand course, and they want knowledge
about organic, social, email marketing and
brand position, so that is quite a match. But note that this is a core knowledge
required for this job, so you should read more about
this before the interview. I will note read more here. Let's come to the skill. You can write content, design banner, creative video. They want creating and
optimizing all types of content. That is quite match. I think that you should
build up your portfolio. Garrett, there are
some image videos that you created and you
find it's very interesting. Let's come to the
doing keyword search. Actually, you haven't had
a chance to do this much. We note this here, and we need to learn about this. Maybe you could
learn it online or you ask your friend to help you to get the core of keyword
research at quicker time. Analyze data to improve result. That is quite a match. Let's come to the soft skill. You can presentation,
time management, teamwork, and that's all
what their requirements, so that is the match. About tool skill, HubSpot analytic is
quite new to you, so it's a not yet. This is a not yet too. SEMrush, Google Search
Console is not yet too, so we need to learn about this. Learning about
this will have you has a clear look at how
it's going to be like. You try it and see if you actually like this
and can do this, and it's also have you have the necessary tools
skill for the interview. You have 8.0 IELTS in
English. It's a match. About the attitude, you have can-do mindset, confidence, and willingness. They require a positive can-do
mindset, quick learner. These are the match. But about attention to detail is difficult
to you a little bit. You need to ask more about this because you want to know in which case
do they need this, and you also want to be more careful because it is good practice for
you and for overall, it Is this better. What about the
personality potential? They require thinking
outside the box. Even if you're not the
most creative one, but now you can read more about it and watch more creative
things to enhance this. Watch more. About the core value, this is optimizing marketing
company using technology, so it's quite a match with
your current core value. It looks quite good. I think this job, my feedback 80 percent plus. We can try something more
to make it even better. Tip Number 1, if what you don't have is within your power,
let's learn it. You can read about
it or link it with the knowledge you already
know to remember it quickly. If it is too broad, propose a plan to study it. For example, my friend is very terrified of
Microsoft Excel, but she really wanted
this job so she asked her friend to tutor her for a week and study day and night. Even though she cannot
master Excel in one week, but she shares frankly with the employer, show her efforts, her learning ability, and promised to meet the
standard in two weeks. This also prevent
you from telling lie which badly affect your
reputation in the future. You can also get plus point
for excellent attitude. Tip Number 2, you can temporarily ignore
the requirement of year of experience if you meet the standard of
knowledge and skill. What is more critical here is your achievement and in-depth
master of your expertise. Tip Number 3, what if the salary they offer is 25 percent lower than
what you expect? Don't worry, you
totally can negotiate. Every company has some
salary budgets and wage. As long as you are a good fit, it's going to be okay
to ask for a raise. Next, compare what you want
and what this company offer. This comparison will
have you quickly see what you have to know yet about this company
benefit offer. Now we will come to the
part where we compare what you want and what value
the company can offer. First of all, the salary
is 60-100K a year. Tell us bonus pay is
apparently a match. About promotion opportunities, they do not mentioned anything about promotion opportunity, so we will need to ask about
this in the interview round. I'll show you how to ask
this in the next lesson. About learning and development, you want monthly training,
team experience sharing. They offer professional
development assistant, paid professional development.
That sounds good. You will want to ask more about details and show the same
version in this part. About workings style, you want result oriented, not too strict time management. They offer flexible
schedule, minimum meeting, minimal wasted effort, agile methodology, shot sprint of focused
worked for great results. That's sounds a match. About working environment,
you want to open, non-toxic, gender diversified, but they do not state
anything about this, so you want to ask about
this in the interview. About location, you want a remote or less than five
kilometer from your home, so they offer the remote. That is a match. They do not state anything
about working time, travel, insurance, and vacation. They are not your top
priority criteria, so we can ask interview later. About reputation, you'll
search on this company on the Internet and
see it is quite okay. Nothing remarkable. That's it. You see the top
priority criteria is much. You need to ask more about the top four criteria to make
this the best job you want. If there is something vital, you can ask when you received the phone call from
the interviewer. We have complete Worksheet 1. How are you feeling now? Have you gained strength
and confidence by knowing yourself and
the job systematically? Now in the next lesson, I will help you the way to
express yourself at your best.
9. Please Introduce Yourself: The employer's
first impression of you is how you
answer the question. Please introduce about yourself. Why do they ask that question? Let me tell you from the
employer perspective. The most basic of this question is to make
you feel comfortable. It is more natural to pose a question based on what
you've already answered. The second purpose is
that we want you to summarize all the value you
can offer to our company. Please tell me
upfront that you are the worthy candidate
that we are looking for. How should you answer it? Please don't answer
about how old you're. Can be a life story, especially what you
benefit from this company. Tell me the value you want
to bring to our company. I have a formula for you. I am, I help, I do, the result is, this job need, I have experience, I want to help you. Let's try with a content
marketing position. I'm Alice. I'm specialized in helping food, fashion and home appliance
online businesses make compelling promotional videos to attract more customers
and bring more revenue. I understand you have
social channels. You want to film and edit
million-viewed videos. I have experience doing
this for 2 years. That's why I'm delighted
to learn more about your company and how I
can help you the most. Tip number 1, if you haven't had experience, change I do from I want to. Let's see the example with the
marketing intern position. Hi, I'm Alice. I'm very interested
in marketing. I really want to help
businesses to carry out effective marketing
activities with my ability to write
content and run ads. I understand that
you are looking for an enthusiastic and
hard-working intern. I'm a quick learner
and a hard worker in extracurricular activities during my four years
at university. That's why I'm delighted
to learn more about your company and how I
can help you the most. Tip number 2, keep it short about 30 seconds, like a movie trailer. Always end the introduction with the ask to help them line. Can you see the difference
between the ask for the job candidate and ask
to help them candidate. Now, it's time for you to write the introduction yourself. In the next lesson, we will learn how to
express our knowledge.
10. Show Your Knowledge: As we did earlier, we know that this job
needs specific knowledge. The interviewer can
give you online test, paper test, or ask you the question directly
in the interview. Tip Number 1, the first thing to do is prepare
well at home in advance. Please reread your
document and do research. For example, if you're applying for an
accounting position, please reread about
this business model related tax law and regulation. If you apply for a
marketing position, please review about the theory of marketing that you
all ready learned. Tip Number 2, however, if you don't remember that
knowledge, be honest. You can answer the
question like, I can find the answer in this
book or in this website. Now is the Internet century, memorization is
not the only way. Tip Number 3, there is some knowledge that
you probably don't know, be honest and confess it. You can also say that, I can deal with this
problem in another way. Now we all ready know how
to show our knowledge, what about the skill? Let's go to the next
lesson to find out. Amazing tips await you.
11. Show Your Skills: The skill section is the longest and
most demanding part in the job description. When they ask you
questions like, have you had experience
with customer service or what you find most challenging in communicating
with customer, or telling me about a situation
when you dah dah dah, the purpose of the question
is to evaluate your skill. Even though you have
written in your CV, the employer wants to know how professional
you are in detail. A simple answer like oh, yeah, I have that
skill, is not enough. Let's try this formula. Difficult situation,
effort, result, and lesson. Example 1. Have you had experience working
with demanding customer? Difficult situation. Yes, I once met the most demanding VIP customer
at my previous company. He has a big budget, but he wants to customize
our software significantly. The junior staff
can't convince him, so his contact is
assigned to me. Effort. Unsuccessful.
I've tried many ways, going directly to customer finding out his preferences
but to no avail. Successful. At the
second meeting, I asked to visit the
staff's working area. I realized his employees are extremely loyal to the
current old-school software. Result. With that insight, I did not customize
the software but gave him a two-day
internal training program. If the staff voted to use
the new software after that, he would sign the contract. As a result, I signed
that 10-digit contract. Lesson. I realized that my flexibility and
positive attitude, analyze customer skill
make things work. I will continue developing
that skill into expert level. That's convincing, doesn't it? Remember when you tell
about your effort, include unsuccessful
and successful one. When you tell about the result, include detailed number, not just good results
or amazing result. Lesson is where you emphasize the skill
that you have learned. Tip number 1, what if you just graduate and you haven't had that experience? Example 2. Did you say you
have experience in organizing activities
to engage team members? Difficult situation. Although I have not worked yet, I am the eldest child
in a large family, and from the past five years
I have been the one to plan outing for a large family of 20 members with different ages, from newborn baby to
80-years-old grandmothers, and other interests together. Effort, unsuccessful. When I did it for
the first time, I tried hard to follow everyone wishes and crammed a
lot of activities, but everyone was too lazy
and refused to participate. Successful. Next year, I
learned from my experience and ask everyone their own opinion
on what they like to do. I realized, there is no need for all activity to have
20 participant. The activity before, during, after the meal need
to be 20 people and the rest of the
day should be left to separate group to operate. For example, a group of
women like going to a Spa. A group of men and children
like swimming, surfing. Result. There is a balance
between activity of the large family and small group to bring
satisfaction to everyone, and every year my family
go out in large number. Lesson. I learned that I need to listen to
everyone opinion, not impose what I think
is right and good and at the same time create activity
that suit the need I hear. Tip number 2, this method can also
apply to question about your failure or lesson
from your previous jobs. Example. What is your biggest
failure in marketing? Difficult situation. Once, my company did
a media campaign that include booking PR from
influencers on YouTube. This campaign is critical because it is the
year-end sales season, which will determine
the company's sales and the bonus of the whole team. But five days before the event, the influencer
decided not to work with us anymore via email. Effort unsuccessfully. I tried many way to
contact that influencer, but no reply, and my team were very chaotic. As the person in charge, I feel guilty because I didn't check more carefully
and have a better plan. Successfully, that day
I decided to go home 30 minute earlier and drive
around to relax my mind. When I calmed down, I suddenly remembered
an influencer I worked with last year. She is enthusiastic
and I could ask for help and
fortunately, she agreed. Result. Although not achieving
the expected result, my team still completed 80
percent of that month target. Lesson. I always have a well-prepared backup plan to prevent risk
from that time on. Nobody is perfect. Show your mistake
with honesty and share about the solution
will make you a human, not a non-failure robot. Now, choose one of the
most essential skill for this job and write a
case that you prove it. We have learned how to express
our knowledge or skill. An interesting part
that you often encounter it's
situation question. What to do then? Let's go to the next lesson.
12. Deal With Situation Questions: Situation question
is my favorite thing because it's unexpecting, require candidate to
answer immediately without preparation so I will
have more honest answer. It's also easier for the
interviewer to compare you with other candidate a different age and experience answering
the same question. Sometime we also include real
situation in the company, so you can somewhat
imagine the actual work. The first thing you need to
do is slow down a little bit, take a deep breath, and use this formula. Analyze the situation, state
your idea, and state why. I like to ask content
marketing candidate, I have this tape, what could be the
craziest thing you could do with it in
the office contexts? Analyzing the situation. This tape is a large, single-sided, very long tape with a carton
[NOISE] core in the middle. I think I can do a lot with it. There are many people, computer, windows, ceiling lights, and decorative objects in
the office context. State solution. Depending on what idea
pop up in your head, tell them, because
there isn't much time. Don't try to find
the best solution. Just say it, then
you can refine it or say a battle one. State why. This will be the
most exciting part, for deep reason will
leave a deep impression. Let me tell you about some
of my candidates response. A candidate consider whether
he need this tape or not. If not, he will return it to me because he like everything at the right time in the right place without
wasting resources. I see this person
as a practical, purposeful person, but not a creative one who
has a lot of ideas. A candidates wants to stick it into a
picture on the wall, stick it into a shirt to wear, or stick it into a rope to
swing from the second floor to the first floor when leaving this interview room
because it's fun. I see this is a creative
but improvising candidate. A candidate who want to tie two people who didn't like
each other in the office because people didn't
get along very well at her previous company and
she regret it so much. I see this is a
people-oriented candidate. Even if you're a silent thinker, you always should share how you analyze the situation
with the interviewer. I was in a meeting with a front-end developer and
the department manager, he gave the candidate
a math problem, and asked her to program
right away on his computer. The interviewee, she was shy and also why thinking
she typed a lot. When managers say
times up, sit up, she canceled a and
delete everything and say she cannot
solve the problem. When the interview end, I asked the manager
to control this before she deleted all
and he was amazed. Even though she hasn't
solved the problem, her way of thinking
is very systematic, clear, and better than
any other candidate. He want to invite her
to the second round. I called and encourage her
and believe it or not, she got the job. The lesson here is that the interviewer do not
always want just the answer, he want to know your
thinking approach, so be confident and
share the whole process. Now, we have known how to answer frequently
asked question, let's come to the next lesson
to figure out what to do in specific interview
round with HR, Derek boss and furthermore.
13. HR Round: You will usually go through different rounds of interviews. What is the purpose of each? HR will go from screening
CV to final decision with the department that
they directly manage the HR or administrative
department. But for other department, HR only checks for
required criteria. They would tick
the box yes or no. Then HR will leave you to special department for
in-depth interview and hiring decision, because they do not have the best expertise and understand
about each department. Juggle here is to confirm
you have knowledge, skill, and attitude, and
requirement and get at the second interview
with your direct boss. Interview which HR can be face-to-face video
call or phone call. Usually, they're going to
ask you about knowledge. Where do you study? Do you have any certification? Or maybe to save time, you would take the test here. Skill. Do you have
experience in doing this? Tell me one situation. What are the achievements
at your previous job? Attitude. They're going
to give you a situation. Potential. This interview
row are usually not too long to go deep into interests and
evaluate potential. The human resource
department will also be very interested in goal. Why are you interested
in this profession? Value. Why this industry? Why our company? Because they need to
lower recruitment risk. They want to make sure you
will not change industry, change expertise or leave soon. They can ask why you
left your previous job? Why one year no work? How long do you plan to
stay in this country? Is your house far away? Are you going to do any other full-time
or part-time jobs? Answer honestly and
confidently with what you already know about
yourself in the first lesson. Some questions might
be controversial, and it can be misleading
to answer at this time. In this HR round, you can share as generally to
avoid unfairly disqualify. You will have the
opportunity to share it in-depth with your direct
boss in the next round. However you try,
there are many cases that the employer will
disqualify you immediately. One, do you lack required
skills for this job? If you've finished
the worksheets one, you will notice beforehand. Two, a candidate
with a bad attitude. This is very
challenging for you to realize if you have
that attitude. Notice about the body language
like wrinkled eyebrows, sitting back, or get irritated. Or you can ask for sincere feedback from
your former college. I know it's very hard to
see and hard to change, but sometimes that
person needs to be eliminated so they have
motivation to change. You can make impression by showing enthusiasm for this job, by asking who you're not sure
about the job description. For example, who
will I report to? This is a work in a
team or individual. Don't ask about what is
already written in JD, it will show that you are not well prepared for
this interview. You can also ask to get more insight to prepare
better for the next round. This is a new position, a word missing in the previous candidate
that I can improve. What can make a
candidate stand out? Interviewer will
feel your enthusiasm and want to invite you
to the second round, because high chance
is that you will get the job and they will meet
their recruitment target. After the interview, write a thank you email, thanks for their time and
sharing about the job. Now, it's time for you
to reveal all the skills you need to emphasize
in this HR round. Let's go to the decisive round with the direct boss
in the next lesson.
14. Direct Boss Round: In this interview round, you will get a chance to know your direct boss who will affect many aspects of your job
like promotion opportunity, working style,
working environment and you're going to have the
chance to express yourself. For the direct boss, this round is almost
a decisive round. They will evaluate your
knowledge and skill in depth. Consider the detailed
working attitude whether it is suitable for
the team working culture. Evaluate potential personality, interests, extra qualities. Evaluate values and goals
for long-term devotion. Only one or two candidates
will pass this round. If the direct boss wants you, he will want you to
start work early. Tip number 1, because the direct boss would care
the most about your skill, so remember the formula:
difficult situation, effort, result, lesson. Or with situation question, remember the formula:
analyze the situation, state idea and state why. They will not only
ask you to tell about the experience
large in HR round, they will want to know why and how to really see
who is talented. Tip number 2, with more sensitive questions, at this round with
the direct boss, you should answer
precisely what you think. Do you want your neighbor, or relatives to know? They may not understand and sympathize with
you. That's okay. Still, you need to
tell close friends, lovers to know and accept it. Accept yourself so you don't
have to cover up every day. Example, everyone
has a goal to be with my company in
the next five year. I frankly share with the interviewer and I
receive two answers. One is that questioning
might mean. How can you devote to our
company if you have that goal? The second one, he said that, if you want to be
our country manager, you will have the
required skill so you can start your business
whenever you want. Maybe after a long
time working with our company you like us so much that you want
to stay for longer. Think about it, if you were me who are you
going to choose? Of course, I choose
the second boss. I worked at that
company for three year, we have a great time and
achieved many good results. This is when you
can ask more about the benefit that
company can offer. People usually ask, does your
company provide training? Do people speak ill about each
other and about the boss? Is the environment toxic, or is there any opportunity for promotion for this position? Don't ask like that. You will only receive
a very general answer. Chain them into question
about activities. How often does your company
holding training session, or what training activity
do you usually do? Or what about the company new market segment in this year? Or do you got a plan to go into the new
country this year? Don't ask, does your company
have overtime working? Ask them, how often or in what occasion or what season that you have to
go overtime working? Or you can speak frankly and share that in your previous job, people speak ill of the
boss very often is affect my spirit and efficiency so I don't want this to
happen in my next job. You raise the problem
and observe them. If the answer is
directly or hesitantly. Of course, no one is
going to tell you that, yeah my company has a
very toxic environment. But you informed them in
advance and they have a chance to get you the environment
that work best for you. Or if the environment
is really toxic, they can probably
consider choosing someone else and is still
very good for you. You can also ask your
direct boss about his point of view
about this career. He not only lead
you with expertise, but he can also influence a lot about how you
view this career. Example, I have experienced
many management style, but my first boss who had this style of
focusing on people, instead of focusing
too much on KPI or procedure affect me a lot and
shape my leadership style. Find the boss you can admire both professionally
and personally. Once you have decided you
want to work with this boss, leave a significant impression
by just doing one thing. Really care about
them as a person. Is obvious, right? But people do not
usually do that. They think the boss
is some evil force, always give task and deadline. But like to end this. One, care about what
they need now by asking, how will my position
help you this month? Are looking for
anything special in this position beside the
common requirements? Has anyone taken this position before and what do you
expect me to do better? Two, care about their
dreams and desires. What's in this year goal that you want me
to contribute to? What plans, events and campaign do you want this
position to make this year? Questions like this are great because it's
stimulate the boss to gradually add you to
the picture of the team future when you
already got the job. Three, learn about their product and service and say
what you can do more. I follow the posts on
the fanpage website. I love this points and some
other points can be improved. I buy this product and
make my family tried it. They love these points and some other points
can be improved. Four, you can also connect
with their feeling. Build a rapport with
them by asking, what is the moment
you've been most proud of since working
in this company? When they like you, they will share what
the company needs. Please focus on listening, don't overthink what
you need to say next. You can mirror, repeat
what they said, repeat keywords to
prompt them to say more. Or ask for clarification. Six, remember and use their name while
communicating and emailing. Seven, after the interview, continue to send a sincere thank you
email me in 24 hours, emphasizing the point that the boss said and
you were impressed. Even though you have
tried your best, but there's still possibility that you will be disqualified. Note that it's going to
be very difficult to change anything if you
receive a rejection email. You should recognize it through the way they asked and how
they answered your question. You can be disqualified
by the lack of expertise. It's easy to see by the number of
specialized question you cannot answer or
the low interests on your previous experience. It they like you,
they would talk more about the company
and how it works. If they don't, prepare to suggest
them these options. If you think you
have enough quality, but there are many
other candidate, you can ask them for more
challenge to show yourself. If you think you're not
good enough but you believe that you can learn
a lot from this job, you can ask them for an
internship position.
15. Bonus Round: After the interview
with your direct boss, 80 percent that you're
going to get the job. However, there will be usually one more round with the
higher boss, the CEO. Especially for high promotion or key project position with the same level boss
to make sure there's no blind spot or with other team members to
test the culture fit. Especially with the higher boss, they will care about, your skill to help team
get this year's target, the cultural fit with
the big company. Your vision for the industry. For example, do you believe
in the NFT game industry? Do you believe in the
service company is providing and its
ability to scale? Your personal goal and vision. Share more about why you
chose your expertise, this industry, your passion, ambition, and
long-term commitment. You can also ask
questions about issues that you are worrying to
get more perspective. For example, about
working environment. You can state that I don't like working in toxic environment
and see their reaction. If the answer is quick and outright
and they all be like, oh no, our team
doesn't have that, we eat together all the time. Or they would answer like, think for a while and say, everyone is
professional-working here. You need to reconsider it. About the promotion opportunity. You can ask them if
there is any new project or new market they want
to develop in this year. Compare this answer with
what you already know from the direct boss to
get more perspective. To make an impression, you just need to get the mindset of caring about their
needs and want. For the high boss, peer boss, you can ask, what do you want
this department to solve problems or reach
any goal this year? What most significant
change in this department recently that you like the most and want to
repeat in the future. For other team members, what characteristics of
an ideal team member do you want them to have? Yes, we have gone through
all the interview rounds, now let's take a look and wrap up all we have learned from
the start of this course.
16. Final Thoughts: That's so great. You've already
complete the course. How do you feel? I believe that you have done
the worksheet. Don't be afraid to share with me in the Student Project section. I can't wait to
see your results. You can redo the exercise many times when you're about
to apply for a new job. If you're interested
in any other topic, leave the comment in
the discussion for me so I can produce more
valuable course for you. Follow me on Skillshare to get notified whenever I
launch a new course. Thank you very much and
I wish you the best. [MUSIC]
Alice Duong, Work - Life Balance
