Transcripts
1. Interview Essentials Introduction: Welcome to the course
interview essentials skills to land entry-level,
mid-level jobs. My name is Ken deja Abdul Hakim. I'm a business owner from
Texas in the United States. I own a marketing company
called this lead generation. And over the years
I have been on both sides of the
interview process. I have been both the interviewer
and the interviewee eat. As the course title indicates, I'll be sharing insights too. It's primarily with
the interview E side of the interview process. Be sure to check out the
supplemental resources you'll find attached and some
of the sections as well. In this course,
we're going to cover the introduction which
I'm doing right now, as well as interview skills, job application and resume,
your internet presence. How to dress for success. Tips for common types of interviews such as
phone interview, virtual interview, or
in-person interview. Preparation for the interview. What's it do the day
before the interview, day of the interview, as well as during and
after the interview. Examples of common interview
questions and examples of common industry specific
interview questions, it as well. And then we'll wrap
up with a conclusion. See you in the course.
2. Interview skills: Interview skills. What our interview skills, they are skills or actions
that allow a person to be more effective throughout
the interview process for a new position. According to indeed.com, Wire
interview skills important? Well, they can be the
determining factor for whether or not an
interviewee is able to effectively present
themselves in such a way that enables
them to land a job. Interview skills do you need
to bring to an interview? A few of them would be
communication skills, organizational skills, presentation, interpersonal
interviewing, analytical, research,
preparation, listening, self-confidence, and other relevant job skills that you may want
to brush up on. Those are a few. And there may be
more depending on the type of job that
you're going for, but those are some
of the key ones. Get a little bit more specific. I've shared some
best practices for each of them as well as
some things not to do. Starting with
communication skills, you want to have clear
relevant communication. Have a good tone of voice and a good volume
so that you're not too loud and not too low
either in your volume. And have a
conversational type of communication during the
course of an interview, while of course, maintaining
professionalism. It also want to avoid mumbling or talking too fast or too slow. Then for organization, consider making a to-do list of
the tasks you need to complete and to structure
your efforts in this process in order to ensure
you don't miss anything. Some things not to do
is not structuring your efforts would be an
idea that's not good. It can cause you to forget to complete certain key
elements of the process. And it can cause you to feel disorganized and
maybe even create a certain amount
of anxiety during the process of the interview. When by knowing that
you're not fully prepared, then presentation
is another skill. If you want to represent
yourself well. And again, preparation
is key there. Things not to do when presenting yourself as
answering questions in a way that is
robotic or unnatural. Interpersonal skills
is another important. We want to be sure
and build rapport with your interviewer. Things not to do is not
connecting with your interviewer. Analytical skills. Particularly this
comes into play and is important when you're answering
behavioral questions. You want to give them some thought and answer
them appropriately. It as well as being sure to read the job description thoroughly. I'll go into greater detail about what exactly
behavioral questions are. So we'll make a little more
sense in another section. Things not to do. Not thinking about what
the interviewer is asking you and answering the
questions inappropriately, off topic or not an
irrelevant manner. Preparation. You
want to be sure in research and practice for
the interview in advance. Things and not to do would be
not practicing and causing added nervous system during the interview because
of the lack of preparation and other
skill that's listening, pay attention to what
your interviewer is saying and respond
authentically. Things not to do
is not hearing in that thinking about what the
interviewer is asking you. Self-confidence is
another important skill. A few ways to express
that are with eye contact, your body language, your handshake, and
your posture before, during and after the process. Things not to do or not
making eye contact or having droopy shoulders that can give the impression that
you're lacking in confidence. Mumbling, again,
last but not least, brushing up on
relevant job skills for the specific position
that you're applying for. Are there any additional
skills you can obtain or improve upon in order to make
yourself more marketable. Things not to do is not having
the basic requirements of the job or the basic
job skills or, and or not having effectively expressed that you have the skills that are needed to do the job during the interview. And that covers interview
skills section. I'll see you in
the next section.
3. Job Application: Job application. What is a job application? It's an application for
employment that is a standard is this document that
is prepared with questions deemed
relevant by employers. It is used to determine
the best candidate to fill this specific
role within the company. Some of the general
information you might see on a job application
might be name, contact information,
work experience, education, position applied
for references, etc. Some best practices on filling
out a job application. Deciding to would be to choose
the right jobs to pursue, only apply for the job if you qualify for it and
you want to do it. Read the job
application fully to ensure you are following
all the instructions. Fill it out completely if a question doesn't
apply to you, right? In a for not applicable, share information that may otherwise leave on an
unanswered questions, such as gaps in employment, reason you left your last job. Misdemeanors and felonies,
be upfront and transparent. In some cases,
these things won't automatically Is qualify you. However, attempting to hide
the obvious will only make you look untrustworthy and hurt your chances,
not help them. Don't rush through
the application to help avoid making errors. When possible. Apply on the company's
website or LinkedIn. Many third-party job sites are inundated with so
many applications. You can give yourself
better chances with these options instead,
in some cases, while the company's website
might get many applicants, in some instances,
this steel can allow you to eliminate the middleman with some of the
third party sites. Also if possible, request an introduction
from your contexts. If you have any with accompany you're applying for B tact. Oh, if you do so, don't ask
them to get you the job, requests that they give
you an introduction. So you can hopefully increase the likelihood of the
opportunity for you to earn the job on your own merits and
potentially draw attention to your application
from decision-makers via your contexts assistance. Ensure your resume matches the job description
you're applying for and accurately outlines
your skills, experience, etc. Use mirroring in
your resume by using similar terminology
and language from your research of the
company's language from their website and other
sources like social media. Remember, people like,
people like them. Write a cover letter that shows you understand the
company's offerings and included with your
application if possible in the desired
salary section, put negotiable are
open so that you can determine the best amount in agreement with
accompany later. This can help you avoid being rejected before you ever reach the opportunity to
get an interview for requesting an amount that may
be perceived it too much, or end up low balling
herself by accepting far less than they would've
been willing to pay you by putting in a
mouth is too small. The availability section
ensure that you consider all relevant factors when listening you're a
bit availability. Do you have other family or personal obligations that limit your availability to work on certain days or
during certain hours. Are you in school? Do you have extra
curricular activities? Another job? Do you have transportation during
limited hours? Be transparent to
avoid issues later on. In some applications, have
a quiz or assessment, or in some cases,
multiple assessments. Don't stress over
the assessments. They're generally just
seeking to learn more about your personality type or your thought processes or other
aspects of your thinking. They don't usually require
much, if any, preparation. They just want you to answer honestly so they can
learn more about you to determine if they think you're a good fit for the
company and, or the role. A quiz may or may not be a requirement depending on the company and the role
you're applying for, and whether or not
you're applying for the job online or offline. In some cases, a
quiz would generally be testing to see if you
have certain skills, you may be expected to have to successfully perform the
job you're applying for. Some examples are typing skills if you're applying
for a receptionist position, or IT skills if
you're applying for a certain information
technology position, or coding skills, if
you're applying for a web development or
another related position. Also, if it's an offline
or paper application, be sure to write neatly and keep your application
clean and and wrinkled. Use black or blue ink
depending on the instructions. Double-check your spelling and grammar in your application, resume and cover letter
before submitting for whichever documents that are applicable for the application. And last but not least, follow up your job
application submission with a phone call or e-mail or both with a recruiter
or hiring manager of possible be polite,
professional and determined. That's the section
on job applications.
4. Resume: Resume. A resume is a document created
and used by a person, so present their background
skills, and accomplishments. Resumes can be used for
a variety of reasons, but most often they are used
to a secure new employment. Some best practices
on a resume include, put your current
contact information at the top of your resume. You can otherwise
be pretty difficult for a potential employer
to reach you if there's a wrong number there
or some other type of contact information that you don't check frequently at all. Also include an
appropriate email address. You want to ensure
that it's something that sounds fairly professional. You don't want anything
that's too outlandish. That might also
hurt your chances because of causing you
to be perceived in a way that may be
less than positive if it's something
exceptionally unusual. Also, for your resume, you want to use a font size
between ten to 12 points. Left. Align your content. Do a spell check
and grammar check. Use appropriate formatting. Use a professional
and readable font. Include action verbs, input your achievements and quantify
them whenever possible. Include all relevant information and omit any unneeded
information. Tailor your resume to
each job you apply for. Use keywords on each
tailored resume, referencing the job description. It helps to serve as
a bit of a guide. Be sure to include
details that confirm your excellent for the
role you're applying for. And then here is
a sample resume. I just kinda has some
of the basics on their example of your name and contact information
at the top, followed by an objective
education experience, as well as awards and
acknowledgements. That's just a very, very, very general exception
or excuse me, very general example. It doesn't have to be
exactly like that at all. There's many
different variations. Just a high-level idea. And that's the resume
section. Thank you.
5. Your internet presence: Your Internet presence. Research revealed that 65%
of companies said that social media posts
have helped them research thoroughly on their
applicant's qualifications. According to online
bachelor degrees.com, 48% of hiring managers
will look at candidates. Social media profiles said they've discovered
information that caused them to reject a
candidate according to SHRM, that or some factors
to consider when managing your online
social media profile to hopefully avoid that type
of issue is considering, Do you have any social
media profiles that have content that may cause you to be rejected by
a potential employer, that you have a Facebook, LinkedIn, Instagram, et al. It's a good idea to have a presence depending on the
type of role that you have. It's just important that it is representing
you in a way that will assist you in your goal of landing
that potential job. Are any of your profile pictures or verbage on your profile, overtly or extremely
sexual, hateful, or so far outside of societal norms that it'd be perceived as crazy by
a potential employer. When in doubt, ask
a friend that you trust to give you
feedback on any one of your profiles
that may be in question that you anticipate could potentially be viewed by future employer or
future potential employer. Now your friend could be, it could be someone in human
resources at a company or just a friend you
consider to have good professional and
career-related judgment. Does your LinkedIn and
other profiles that are designed to house work-related
content or in history. Do they have information about your job history and
other details that coincide with the
resume you sit in for the job or jobs
you've applied for, or do they contradict what
you have on your resume? It's important to be
honest, be transparent, and to ensure that your
information is up-to-date so that you can ensure you are
representing yourself properly and that your
internet presence helps you and doesn't hurt you. That's the section on
internet presence.
6. Dress for success: Dress for success. Here are some best practices
for the interview. Your attire should
match or compliment the company culture for the company that you're
wanting to join. Generally, that will
be either business casual or business professional
for the interview, depending on the type
of job that he is, as well as in several
other factors, starting with business casual. Here's some examples of
business casual attire. Keeping in mind that this is
subjective and it can vary depending on the company
location and other factors. For ladies in general, business casual means slacks, pants that are not genes, and a blouse or a nice
top, not crop tops, T-Shirts or cotton tank
tabs, skirt or address. Some offices allow genes and Polo's as part of
business casual, and others have eaten
looser definition. For man, appropriate
business casual attire is dress slacks or Chicanos. A button down shirt, dark socks, and dark shoes. Shoes usually you'll
be tie up shoes, dark leather shoes and loafers. You'd want to avoid
printed shirts, Rip jeans, denim, sandals, boots, sportswear, t-shirts, tennis shoes
and hooded sweatshirts. You want to avoid all that
for business professional. Here are some examples of
business professional attire. Or this tends to be a bit more consistent than business casual. But there's still maybe
some variances on, based on a few
different factors. For ladies, do you typically
want to go for a classy, lean, polished professional
and a sheikh appearance. So again, clean clothes, iron clothes, appropriate fit. If possible. If you're
wearing a suit, you want to have a tailored. And if you have, if you're wearing a blazer, you want to professional blazar. If you're wearing a
pencil skirt or dress, make sure it is at least
Nieuwland or longer. If you're not sure, if you're ever not sure about dress expectations
for the interview, it's better to be
dressed overly nice then under or unprofessional
and overly casual. So that's the way
to err on the side of more of a nicer
look then unless, of course, if you happen to have a contact
or know someone at the company or are
able to research and find out in any way
or just ask somebody, you can always do that. But if that's not an option, just go take that as
a general safe rule. No one's ever gonna see you
show up at an ADA interview, dress professionally and nice and have a problem with that. Or in most cases under
normal circumstances, it will be looked at
as a positive and that you have an interest
in actually making a good impression on
the company by taking that extra step to be very professional and nice
looking for an interview. Keep that in mind. Additionally, also for ladies, you went to where neutral
colored clothing, ideally, black gray, navy white
colored top or blouse. Other color tops and Suit
Colors are optional. Just avoid extremes
or anything that is overly asked sensations
as a best practice, aim for a solid color suit. Close TO Black Hills or flat, moderate to low hills
knows the Leto's polishes. You want to keep your
hair neat and clean, ideally, either down
or pulled back. For the business professional
look, makeup is optional. You can probably
go with a neutral, simple makeup, nothing over
the top or extreme colors. For jewelry, you
want to keep it to a minimum but nothing to gati. If you are going
to wear jewelry. If you're wearing earrings, it's preferable to go
with studs instead of hoops or other small
class earrings. And also in reference to choose, which I mentioned a moment ago, heels, flats, loafers,
booties, for fingernails. You want to keep those
neat and clean from men. For a business professional, we want to go with
a classy, clean, polished professional appearance and
appropriately fitting suit. Again, if possible,
have the suit tailored. Go with simple black
dress shoes that fit appropriately pile the
shoes where it's high if wearing a suit and button
your jacket before going into the meeting makes your
hair as neat and clean. As mentioned already,
the dress shoes, the way to go for the
shoes and for fingernails. Fingernails needs to be
clean and neat as well. Things to avoid. Avoid displaying tattoos,
large hoop earrings, loud, ostentatious colors,
and our extreme styles. You don't want to be
unclaimed. Be clean. You want to ensure that your hairstyle isn't
blocking your face. You don't want to appear
unkempt or shaggy or sloppy. Having extremely
long fingernails or any aspect of your appearance appearing to be not
neat and clean. You also want to avoid
controversial verbage or any other attire with political or
religious verbage that could be controversial. Then there are, of course, those examples that
I've mentioned a moment ago of business casual as well as
business professional. And that is the section
on dress for success.
7. Tips for common types of interviews: Tips for our common
types of interviews. Here's some best
practices to keep in mind for a telephone interview. Smile as you greet
the interviewer. Even though they can't see you. You can actually hear a
person smile in their voice. Focus and cut out
all distractions. List in and don't dominate
the conversation. Slow down and take your time. Take it as seriously as
an in-person interview. For a virtual interview. Schedule the interview
for a time when it will be quiet in your home. Make notes in advance
as a reference, but don't rely on your
notes completely. Think about your responses
before you give them. Make sure you have good lighting and check it
and your camera positioning. Before the 15 minute window of the time when your interview
is expected to start. Check your visual
and audio prior to the 15 minutes in advanced window to ensure you aren't struggling with
it at the last minute. Last-minute issues can
cause anxiety at time, so try to avoid them
by planning ahead. Also check your
Internet connection. If your Internet
connection is unreliable, consider setting up
a wired connection specifically for the
interview and advance. Tests your upload speed by doing an internet speed says
via Google search. Be fully online and ready
to start the interview 15 minutes before the time the interview is
scheduled to start. Have Zoom or whichever platform that is being used
for the interview, downloaded ahead of time and make sure your
equipment is working. Look into the camera when speaking to make eye contact
with the interviewer. Have a professional
clean background, don't have family
members, friends, or overly personal effects
visible during the interview. I'm trying to make
sure you're in a situation where
you're sitting upright. In a professional setting, don't want to do any interviews
while laying in your bed or I'm sitting in
bed with all of your personal effects
in the background. You want to avoid that. Then
for an in-person interview, you want to build rapport
with the interviewer. Potential employer wants to see your personality along with
your relevant qualifications, smile and make eye contact. Be professional. Pay attention to
nonverbal signals. Express your enthusiasm and use all relevant interview
ideas already shared for the other
interview types, as well as these suggestions in the previous types of interviews as well,
where applicable. That includes that covers the best practices and tips for some common
types of interviews.
8. Preparation for the interview: Preparation for the interview. Some best practices are to start off by making sure
you do your homework, do your research
before the interview. This will help you
answer the question, why do you want to
work at this company? Preparation is key
to avoid sounding scripted and to avoid
appearing and prepare. Learn what the company
is about having an online presence,
social media. In an earlier section, you may be applying
for several jobs. So be sure to remember the core competencies
of the row and the requirements for
this specific job that you're getting ready
to go interview for. If this is an
entry-level job you haven't held before
or position you don't have direct
work experience at another job doing before, but it's a job with work you've done before in another capacity, be prepared to share
that experience. Some examples might include that although you haven't done it in a job capacity before, because he may be new
to the workforce. Perhaps you've done
volunteer work that's similar or the same as the job you're
applying for or tasks that you've done at home. Very similar to this or
similar work experience you've gained at school. For instance, if this is your very first
job and if you're applying for a job as a bagger at a grocery
store, for instance, you can mention if you bag groceries for your mom
when she's brought you to the grocery store in
the past and gone shopping, or if you're applying for an entry-level IT support
job and you volunteer to help with fixing
different computer issues at home or your school, maybe you can mention that. Or if you're applying for a management position or organizational role
for the first time, maybe you can mention instances. You've done similar work
and volunteer position at your school with
student council or the honor society or
on a sports team. Also, if you're applying for management position or
a leadership position, you can reference times you've worked in a leadership role in various school-related
organizations and other organizations outside of school you may be
affiliated with. And just make sure you're
being honest about your specific experience
in situation. And think about these
things in advance so that you can communicate
them effectively. And also, as mentioned before, research,
research, research. Research before the interview. The skills and experience
accompany values. Key players of the organization, news and recent events
about the employer, the company's culture, mission, values, client's
products, services, research the company, use
glass door to get some ideas. Glassdoor.com and other sites. And they are personal website
Bowen at personal website, but their company website. If you can research the
person interviewing you, you can do that as well. Then also what is the company's financial health look like? So these are all things
to think about and that covers preparation
for the interview section.
9. Day before the interview: The day before the interview, here are some best practices. Make sure you know how to get to your interview location so it's easy to get
there the next day. Select your outfit for
the interview and if you haven't worn it
in awhile or at all, try it on early
in the day so you can make sure there's
no surprises and you don't need to
make changes or replacements that you won't have time for if you find out
the day of the interview, instead, review the
job description again, review your practice questions
in your practice answers. Make sure you write down
your questions that you'll ask the interviewer At
the end of the interview, set out all of the
items you'll bring to the interview,
your notebook, pn, close resume, cover
letter, copies, minimum of your resume, as well as other items
that should bringing it in paper documents and
go to bed early. And that covers the day
before the interview.
10. Day of the interview: Day of the interview. Best practices. First impressions
are very important. Have confident body language. Speak with confidence. Use good posture. Have your shoulders back, your head up, and smile when greeting
people you encounter. Have polite professional
interactions. Have a professional handshake. It should be firm but
not a vise like RIP. Be sure to arrive to check in 15 minutes before the interview
is scheduled to start. Don't chew gum during
the interview. Avoid putting on excessive
amounts of perfume. Try to keep it to a minimum
or leave it out altogether. Don't plan excessive amount of commitments on the
day of your interview. Before and or after
the interview, such as a doctor's appointments and various other appointments. You want to minimize stress. So try to keep your
schedule is open as you can on that day so you can concentrate and be as
relaxed as possible. Don't overeat before
your interview. Please don't experiment with new types of foods
before your interview. Interview that could cause
you to have an upset stomach. Take a few deep calming breaths before walking in
for your interview. And those are a few
tips best-practices for the day of the interview.
11. During and after the interview: During and after the
interview, best practices. During your interview
you should be polite, accommodating,
and professional. If you get a question and
you feel stuck or unsure, feel free to ask a follow-up question to
get clarity if needed. If done properly, this will
help ensure you're answering the question within
appropriate understanding of what you're being asked. It will also buy you some time to think through your answer. While showing the interviewer
you have a desire to do things correctly based
off the right understanding. Use this sparingly if needed
during the interview. As mentioned earlier with your resume in a
previous section, use mirroring in your
interview also by using similar terminology and language from the research
you've already done. That would have
given you an idea of the company's language, perhaps from their website. News articles, or other sources. Practice this in advance while becoming uncomfortable
answering some of the common interview
questions you've found to help ensure it comes
across as natural. Have your questions ready for the interviewer At the
end of the interview. If you still don't have any from your previous preparation
and you still need ideas. Think about what is
important to you in a job that you still
don't know yet. Also think of
anything you may want clarity on that
specific to your role or to future career
opportunities with accompany or overall company questions or questions about the
company's culture. Try to include
open-ended questions to help you gain
greater insights. And use this
opportunity as a way to further build rapport during the discussion with
the interviewer. Also towards the end
of the interview, it's okay to probe
to get an idea of what your chances look like
for this job opportunity. Instead of waiting with no idea of where you
stay in for days. I'll share some examples in the next section
of what types of questions you might want to
consider using to do this. After the interview. You want to be sure to write a personalized thank you e-mail to each person that
interviewed you within one business day
of your interview. Be specific about
what you enjoyed, about your discussion with them. Remember to be both
positive and professional. Please don't be a stalker. Wait at least a week
after your follow-up e-mails to reach out
again if needed, you don't want to start
trying to contact your interviewers on a daily
basis after the interview. Because you can come
across as desperate and or stock are issued
if that's a real word, There's a line between
following up and being thorough versus overdoing it and
coming across looking crazy. Now this is specifically
the case only if your contact follow-up communications become
completely one-sided. Where you are doing all of the reaching out to them repeatedly and receiving no response to initiate further contact
from the employer. Now, on the other
hand, in some cases, employers might request
more information or initiate additional
reasons for you to reach back out after
your initial interview. Aside from just your
thank you note. And if that's the case, it's perfectly fine
to respond and interact with them
accordingly and with whatever frequency makes
sense based on the nature of the employers requests
and or interactions. So use your best judgment and
remember to just be polite, professional, and timely with your responses
throughout the process.
12. Examples of common interview questions: Examples of common
interview questions. It helps to become familiar with common interview questions
before the interview, I'll share different types
of questions for awareness. Mostly, you don't
need to memorize the different types of questions or the answers I
shared with them. Your answers in your
interview needs to be unique to you
and your situation. The important takeaway from this section is
becoming familiar with techniques and ideas on how to answer different
types of questions. You can adapt to whatever questions are
asked and answered them effectively while making
a good impression on your interviewer with
the goal to land a job. The question is I cover here on aren't an exhaustive list. Google can help you with that. So do a Google search and skim through the list of common
interview questions, then do additional practice with the techniques
and ideas I share. Having familiarity and practice
with the techniques are key to being able to incorporate them well during
your interview naturally. And you want your
interview to flow naturally like a conversation. Here are some common
interview question types. Behavioral communication, performance-based brain
teaser, and situational. Behavioral questions are
interview questions that focus on how you've handled various situations
in the workplace. And they reveal your
character traits, abilities, and skills. Communication questions
are questions that are asked during a job
interview to measure and test a person's ability
to communicate in various settings and
communication styles, performance-based
questions or those and interviewer asked about a candidates past
accomplishments. These questions are created and used to help the
interviewer gauge how successful potential employees
will be in the future. Brain teaser
questions may come up during some technical
job interviews. They are less about identifying the actual answer than they are about sharing your
thought process. Situational questions
are asked in a job interview to allow
the hiring manager to get a feel for how you'd handle particular
situations in the position. These questions
involve assessing a circumstance and
responding with how you'd handle it in
a solution-based away. During the interview. There may be occasional
yes or no questions, but the majority of them you'll find are usually open-ended. The brain teaser questions
are unlikely to come up during an interview with the exception of certain
technical roles, as I alluded to earlier, in order to help with
answering questions that require you to
articulate results. Use the star method. S-t-a-r. Star stands for situation, task, action, and results. When using this method, after you're asked a question, you share the situation
relevant to the question, the task you were faced with, the action you took
to resolve, improve, or otherwise change
the situation for the better the results you
achieved from your action. It's a plus if you're ever able to quantify your
results as well. But if you can't, it's okay, just try to share specific
improvements that were the result of your
action in this situation, there are several ways
that questions can be answered impressively
well during an interview, I'll just be sharing
some ideas to help with how you can
answer these questions. Instance, if you've never
worked a job before, think of times when you've
worked with people on projects or
assignments in school, on sports teams,
in school clubs. And if you've ever done
any volunteer work, you can maybe even
pull from that. Or any instances
when you've helped others with tasks or
projects in your life. If you have worked before, then you want to pull from those experiences as
much as possible. While you can still use some of the other options as well. Being able to pull from work
experiences is a good idea when sharing ways that
it can be relevant. The role that you're
applying for. Just remember when you're
answering these questions. Always tie your
response in to express how you're an excellent fit for the role you're
applying for. You also need to be
listening closely to what your interviewer is
saying during the interview. So you can adapt your
responses to incorporate additional concepts
the interviewer may bring up during
the interview. Here are some examples of
questions to get started. For behavioral questions,
you might get, Tell me about a time when you handled a challenging situation. This a great opportunity to
use the star method here for this question as well as for other questions or
statements or whatnot. Tell me about how you work under pressure.
That's another one. So for something like this, you'll want to consider sharing how you handle the pressure. And if you were able to successfully adjust
to the pressure in a positive way and create a positive outcome
for your company, Department, team or yourself
using the star method. Good idea for that one. Another one is describe
a time when you struggled to build a relationship
with some unimportant. How did you eventually
overcome that? Again, star method. The other one is tell me about
a time you needed to get information from someone
who wasn't very responsive. What did you do? Another one is describe
a time when you had to deal with a
difficult customer. How did you handle it? Using the star method? Here's a possible
example, a scenario. Maybe the situation is
customer was upset because the product they want it was out-of-stock for several months and they needed it right away. So the task is you need to get the customer what they
need as soon as possible. The action would be, I found a suitable
substitute that performs the same as that of the
out-of-stock items. Once I identify the item, I ship the substitute rush overnight so the customer can
get it as soon as possible. And then the results might
be that customers happy and satisfied and as has
since sent new customers, customers to me, resulting in over $10 thousand and new
business revenue this year. So that's one example of how you could potentially
take an example from your life or your work
experience and be able to incorporate it into
an interview and just separate out those
different pieces, the situation task, the action that you
took in the results, because it helps to organize your thoughts and being
able to help you present yourself in a way that
is able to be perceived very well during an interview to an interviewer being able
to show those results. So that's just an example. Of course, you have your own, you pull from your
own experiences. The next one I'm going
to go through is communication questions. These are more
open-ended questions. One common one is telling
me about yourself. When you get that question, you want to think of
this as a way you can provide a shorten conversational recap
of your resume. Essentially, you'll want to share your work
experience, education, certifications, and other
details relevant to why you're excellent for the role you're
interviewing for. And then, of course, if any questions
additional come up in reference to tell
me about yourself. Question or statement. It's just a matter of adapting and just listening
to what the interviewer is asking you for and just
adding more information, providing more
information based on what you get from
your interviewer. So another one is how would
you describe yourself? You want to be sure
to think about this question in advance. Think about what
characteristics you already possess that are ideal for the role you're
interviewing for. And if you include other
details, that's fine. Of course you want to just
make sure everything is professional that you include. But you want to always
tie it back to the role that you're applying for and how you're an
excellent fit for it. Then the next one is describe a difficult work situation or project and how
you overcame it. This is a question that
Let's see interviewer get a glimpse of your thought
process and your ability to stick to a project without
giving up while making adjustments or changes to solve a problem
and move forward. This is another excellent
opportunity to use the star method in order to show the breakdown of what it would exactly
was the situation, what's asked involved the action that results Poland yard, so they help to organize it. The next one is gonna be
performance-based questions. So an example is tell me about two suggestions you have made to your supervisor
in the past year. So again, you want to use the star method to share
the positive results of your suggestions and
relate it to how you're qualified for the role
you're applying for. Next question, statement. And describe the most
challenging negotiation in which you were involved. So here maybe you've
had to negotiate with an unhappy customer to come up with an agreeable
solution to solve a problem. Or maybe you negotiate it with your sports teammates or school club members about something and came
to an agreement. Or maybe he negotiated
with a family member about something that will
be appropriate for you to share
in an interview. Another one is
describe a situation where you are responsible for getting others to make a change. You can think of the same
types of relationships as mentioned in the previous
question or others, whatever is relevant to
your specific situation and is relevant and appropriate for the job interview
for you to share. And just remember to use the
star method if possible. It helps you, as I
mentioned earlier, to organize your response. It helps you articulate
your thoughts in a professional and
effective manner. And the other one is
the brain teasers. And again, these are not very
common in most interviews, with the exception of some
technical job interviews, not all, some. And so an example of a brain
teaser question will be explained the
Internet to someone coming out of a 30-year coma. So here the interviewer is
likely not looking for you to go into excruciating detail of exactly what the Internet is, but maybe share an explanation that reflects your ability
to teach others that are likely of a much lower
technical aptitude while not talking over their
head and explaining a technical concept at a level
that's easy to understand. That's just one thing to
think about with that. Another one example of a brain teaser question is teach me how to make an omelet. So it's okay. When you get
questions like this, ask clarifying questions
because it's very, very open-ended and not
very specific at all. So you might, for this
scenario asked pay, where am I located while
making this omelet? Or what tools do I have
available for this? Where am I? Just want to find out? Because your interviewer might
have one picture in mind, you might have another. And so it helps to be
able to kind of close that gap so that
you're able to kind of meet in the middle
and make sure you're creating and putting together, providing an answer
that is going to be ideal for what your
interviewer is looking for. So you want to, you
might need to ask a few more questions so
that it doesn't come across where your interview
was thinking one thing and you're thinking
something completely different and then it till, in any case, again, these types of questions
are more about trying to understand
your thought processes. Unless about that there
is only one right answer because obviously there's not one right answer for
something like this. But just to give yourself
the best chance possible, you get something like this. You're not sure. It's okay
to ask clarifying questions. It can help you
to be able to get more feedback and even have a nice conversation of sorts as professional with
the interviewer, that it helps to break
the ice as well. But that's just
an idea for that. Another one example
of a brain teaser is what is the sum of the
numbers one to 100. So it's okay to speak out loud while you're
working on figuring it out. Remember this type of question
is intended to reveal your thought process or ability to think through
challenging questions. Then we go on into
situational questions. So this one is telling me about a time you went above
and beyond for work. You may want to share a
time when you received a customer service kudos if you're in customer
service for instance, or even if you're not, but you do an excellent job on a project since I handed
you might still get some positive feedback
from a customer or another idea might
be to recall when a previous manager
complimented you on your work. Or think of a time
when you helped a coworker when
you didn't have to and then share what
you did and what were the results or if you've
never worked before, recall a time when you
received an award at school and what
you did to receive that award or recall a time when you helped another student
or students that you didn't have to help and
share what you did and the results that came
out of it or positive. Then another example is describe a time when you had two mini
to-do items on your list, how did you solve the problem? So you want to use
the star method for this question or statement. The next one is tell
me about a time you've reached a
big goal at work. Again, use the star method. An example might be a situation such as you
successfully completed a high dollar project that asks maybe that
you live the project. The action could be organized, initiated, and manage the
project to completion. The results of project
was successfully done. You generated over a
$0.5 million in sales. Or maybe you created X number of jobs due to the
success of the project. Maybe or maybe you helped by having completed
this priority successfully. Then the business
was expanded into new regions and acquired X number of new customers
in the database. This can go a lot of different directions, a
lot of different ways. So these are just some
very general descriptions and this is just for like
the training purposes, the way I'm kind of
worried in this, whenever you are sharing
something like this, you want to make sure you using complete sentences and just Inoculating yourself
as thoroughly as possible to your interviewer. So another common
question would be, why did you leave
your current job or why are you leaving? For this question,
you want to focus on the positives of the new job. Share why you're interested
in the new job and don't focus on the negative of the
last job if there are any. Another question is, why do you want to work
at this company? This is very common. For this question you can pull from the research you've already done that was discussed in a previous section
of this training. You've done your
research on the company. And here you want to just share
something along the lines of what are those elements that you've researched that
appeal to you the most, that maybe some of the
things, for instance, you might feel that the
culture and values of the company align
well with your own. There may, there may be other admirable qualities you've discovered about the
company that you appreciate is accompany one of the top performing companies relative to the role
you're applying for. So share your thoughts
and be specific, whatever it is that you liked
the most about the company. Just poor from that your
research and then go from there. Another common question is, what's your greatest weakness comes up quite a bit for this. Some people like to answer
this question by trying to use a strength and kind of disguising it as a
weakness to make in order for it to maybe not be perceived as
a negative thing. However, it can sometimes
come across as a bit disingenuous because since
ends with this question, somebody says, What's
your greatest weakness? Somebody might say, Well, I'm a perfectionist or I worked too much or
something like that. And so it's kind of one of those things that just
doesn't come across as being a legitimate a weakness or something that they might
have been looking for. And in some cases somebody might be perfectly
fine with that. I don't know. There's
always that possibility, but there's a better and more effective
way to answer that. So that you can provide the interviewer with
information that they're looking for and also provide something they may
come across a little better. So a better way to
answer this more effectively is to share
an actual weakness, which can be scary, but it's okay, It's
perfectly fine because the way you do it is
you provide a weakness, but not your biggest weakness. And not a weakness
that is directly related to the job
you're applying for. However you are providing
a weakness and you can share how it impacts you and how you're currently
working to improve it. By working to improve it apart is one of the key elements
that helps to make work well and be a
positive that you are shells that you're self-aware and you're working
to enhance yourself, which is a positive thing. The weakness you
share is situational. One of the keys here is that
as I mentioned a moment ago, you want to be sure
and show growth. So an example might be, let's use an example
you're applying for a job as either a copywriter, a data entry clerk, or a lab technician. And then you're
in the interview. You get the question, what's your greatest weakness? Let's say your weaknesses
that you're shy, so you're not very outgoing. While this is a weakness, being outgoing is not a critical skill for any of the roles I used
in this example. So it's not a big deal. However, it shows that additional self-awareness
if you recognize this weakness and you're
working to overcome it by taking action to improve
yourself in that area. Fiber hips, by perhaps
stepping out of your comfort zone
and introducing yourself to people you don't
know in your accompany. Maybe at your old job or if
you're new to the job market, joining groups to
meet new people at school or other
areas of your life. Then if you're
also able to share that by tackling this weakness in this way as an
additional side effect, if you've been able to
help learn helpful things, you've been able to
share with others in your department at your old job that helped
improve your work to be done more efficiently
or improved work processes, then that's just
icing on the cake. If you're able to do that. When your interviewer asked
if you have any questions. At the end of the interview, definitely ask questions pulled from the questions you've
already prepared if needed. And if any additional questions come up during the interview, write them down so
you can remember to ask them when this
opportunity comes up. If for some reason
they forget to ask you which they usually don't,
they usually remember. But if they forget to ask you, if you have any questions at
the end of the interview, then ask them if it's okay. If you ask a few questions. When you ask well
thought out questions, it makes you appear to be a more high-value
prospective candidate. And it shows you are more carefully making a decision
about where you want to work, rather than being willing to take anything you can
get without putting. It much thought into it. Here are some ideas for questions you could ask at
the end of the interview to your interviewer When they ask you if you
have any questions. One might be, what exactly is this company
value the most? And how do you think my work for you will further these values? This type of question can show that you're forward thinking. Another question might be, how is job performance
evaluated? This will give you
insight into what to expect if you get the job and help you to know what they prioritize as important
in your job performance. Or another question could be, what does success look
like in this position? And how do you measure it? Kind of a spin-off of
the previous question. A different way of asking that perhaps this shows
you're interested in being successful in
the row and helps set the expectations of how you
can succeed in the role. Another question
is, what type of candidate is most
successful in this row? This can give you ideas on
what they are looking for. You can self-assess to see if the candidate that
your interviewer describes sounds like you. So far as the traits and
skills that are mentioned, you can also identify for your own personal
knowledge areas you may be able to improve on, not for sharing purposes at this point from you
to your interviewer, but just for your own knowledge, if you hear something and think, oh, that's interesting, that there might be a
skill I want to work on as their name and off
some of the things that make us successful
Canada and in that role. And of course, as
you, of course, already picked
rows that you meet all of the minimum
qualifications for anyway. So that's not what
we're discussing, but just in general, there's extra things that
will help you to stand out. That's where you want to keep in mind and
make a mental note, okay, I might want to
work on that as well. Also, the good thing about this question is it
can give you an opportunity to address if there are
any of these aspects that maybe you haven't
already articulated, your skills are the qualities that they've shared that
they're looking for as additional positive things in this row that maybe hasn't been discussed already during the course of the interview, you can either take that
time to share as well, maybe what skills you
have additionally, because they've maybe
shared that there's something that wasn't discussed, are there wasn't maybe an
opportunity for you to maybe share something that
came up this relevant. So just to order, in order
to be really thorough, you may be able to pull
something from that. Although that's not the primary
purpose of this question, but it's just some
things to think about. Another question might be, what do the day-to-day
responsibilities of the role look like? Again, this helps you
to know what to expect. Another question might be, where do you see the
company in five years? This can provide insights into future plans
for the company. Another question, maybe what are the next steps in
the job process? This again helps us
set expectations. Let you know what could
potentially be coming next. If you're selected for the robe or selected to move forward. A few things to think about. Now here are a few
things not to do. What you don't want to do during your interview,
initial interview. Don't you don't want to
ask questions that you can otherwise find
the answer to online, such as asking what
does the company do? That should be something
that you've already answered by the research
you would have done, then you are preparing for the interview like in
a Google search, we should already know
what the company does before you go into
the interview. Also, you don't want
to jump the gun and asked questions
that won't need to be addressed until both
you and the company have ascertained that you're
the right person for the job you're
interviewing for. During the interview,
you don't want to ask for time off from work, certain salary,
certain benefits, special favors, like do I get my own office or can
I work from home? If the position doesn't already indicate it's a remote position, your initial interview isn't the appropriate time
to make that request. Depending on the role, your job performance and
other factors as possible. Some of these options could
become available later, but don't assume anything and leave these alone
during the interview. So you don't come
across as entitled or off putting or your
initial interview, It's time for you to be able to both learn about the company, as well as give the company an opportunity
to learn about you. And you're really trying
to sell your skills, sell yourself and
get that opportunity to move forward
to landing a job. So then if you want to get an idea to find out whether or not you
have a good chance at getting the job. If you want to probe to find out what your chances to look like for this job opportunities
sooner rather than later. Here are some ideas
of questions you could ask to get an idea
of where you stand. Um, this should probably be one of the last
questions you asked. Where's the end
of the interview? After the interviewer has
finished asking you questions and you've provided clarity
on anything needed. After you've asked
your questions. Those questions that, you
know when they asked, Do you have any questions
you ask those already. Now you're at a point where you're almost towards
the end wrapping up. As like one of your last questions you might
want to ask something like if you don't
offer me this job, what would the
reason B, and again, you want to be conversational
at this point, you've built rapport
with your interviewer. You know, at this point, of
course, very professional. And you've done a great job
on your questions if you use the different skills and techniques and everything
that we've discussed, you're just getting a better
idea of where you stand. Another way to ask that might be based on our
conversation today. Is there any reason you
wouldn't offer me this job? Another way to ask it might be based on our
discussion today. Is there any reason you may be hesitant to bring me on board? So this does a few
different things. This will give you
an opportunity to address any lingering
questions or areas they may feel uncertain about the interviewer, if any. In it also shows that you're both willing and able
to receive feedback. It lets you know
if the answer is that they don't feel
you're a good fit for a reason that you may
not be able to change. It will save you time
and possible stress. Wondering for days whether
or not you got the job. Then you're, you
can then move on to the next job
opportunity and focus your energy and time
somewhere else instead. On the other hand, if, if they are interested in
bringing you on board, you might be able to find
that out a bit earlier. Although quite often there's a few more steps
involved before they're able to just offer
a job outright. But there is a possibility
if they're still interviewing other candidates or whatever the response is. Steel follow-up with a thank you note as a professional courtesy, as mentioned in a
previous section, that is the section for examples of common
interview questions. Thank you.
13. Examples of common industry specific interview questions: Examples of common industry
specific interview questions. I'm going to focus
on just a handful of industries for this section. Starting with sales and
business development, information technology, medical and health
services managers, indication and Engineering. I've researched some potential industry specific
interview questions. There's no guarantee
that you'll see all or any of these
questions in an interview. However, it's a good idea to try to be as prepared
as possible. And whether you're a specific
industry has mentioned and not be aware of. The focus is more
on the techniques used to answer the
questions which quite often can be transferable across industries to a certain degree
depending on the question. If you practice getting
the techniques down, it will help you regardless of what actual questions you
get during the interview. So starting with sales
and business development, some common questions for certain roles and
not all would be, are you comfortable
making cold calls? Have you consistently
met your sales goals? What motivates you? How did you land your
most successful sale? How would your
colleagues describe you? Sell me this PN. What are your long-term
career goals? How has your background
prepared you for sales? How do you feel about
working targets? Excuse me, how do you feel
about working two targets? Have you ever lost
an opportunity to do business with an
important partner? Pick something in this room
and then sell it to me. And what is your ideal
customer look like? Answer honestly and get
comfortable essentially bragging on yourself in a tactful way when
sharing yourself. Successes. For this
specific type of Rosales. Confidence is very, very
important, is very important. It's important in
general that you appear confident
in an interview. With sales, it becomes
even more important. Another good thing that will be helpful for you is
that you want to research the consultative
sales process, do a Google search for additional information
and consider using this technique
if you're asked by the interviewer to
sell them something. In a nutshell, it's in research, ask, listen and form, and close. Just a high level
overview of that process, although there's more to it. Do your homework and you'll
be familiar with it. When you close. Be sure to ask for the sale. Sometimes people forget that
step or don't quite do it. So you just want to
be sure and just ask outright for the sale. Look at the different types of closing techniques that
are available online. You can find there's
numerous different types of techniques you can use. Your soft closes, heart closes is all kind
of different things. And so you just want
to kind of gauge the situation, practice,
practice, practice, and then when the time comes, it'll help tremendously so
you can do that effectively. Then of course, as I mentioned, just Google ideas and
practice this if it applies to you for the type
of job you're pursuing. Here's some examples
of questions you might ask for this type of role. When it reaches the point that the interviewer asks you
if you have any questions, you might want to know,
how do your managers interact with the
sales representatives? How do you train new hires
about your product or service? And what has been your teams greatest challenge this year. So those might be a few. Then for an IT position or
information technology. One question might be what interests you about
this position? So it can shoot it. Consider sharing what
interests you and following up with
how you are good at it and how you can add value
with whatever it is you're interested in if it's a
skill, if it's skill-related. So here are some more that
are pretty straightforward. What certifications do you hold? What automated build
tools have you used? What development
tools that you use with languages have
you programmed in? What online resources do you
use to help you do your job? How do you keep your
technology skills current? Just think about how
frequently you may get certified or what tools and resources you use to stay up-to-date
on your tech skills. Those are a few ideas. Some examples of questions
you might ask might be, what does the company
do to stay on the cutting edge of technology? How does your team
approach problems? How do you test code? How do you track bugs, how you integrate
and deploy changes? Is your infrastructure
setup under version control
available as code? How do you prepare for
disaster recovery? This lets your
interviewer know your forward thinking and
it also gives you insights into how thorough
the company is with handling potential
challenges proactively. It can also help you make an informed decision
on whether or not this is the type of
company you want to work for. And it gives you a basis of comparison if
you're interviewing at multiple companies
for this type of role. And you need to decide
between which one you want to join later on if that comes up. So another industry or type of role that I'm gonna discuss as medical and health
services managers. Some questions might be, how do you stay up to date
with healthcare advancements? Why do you want to work
in the healthcare field? Would you see as the future of health care as a
healthcare administrator? How would you communicate with other teams within
the organization? How do you handle the workload that has competing deadlines? So a related question, especially if you
are new to nursing, is about why you want to work
in the healthcare industry. It's great if you
have a sincere desire to help people feel better, That is always a good thing. And it's good if you
have a desire to help certain populations such as the indigent diabetics
or the elderly. And maybe why that
kind of thing. Some examples of questions
you might ask when S, If you have any
questions would be, what are your expectations
for this role during the first 306090 days? Can you describe the culture
of the department which changes or differences
would you like to see in the department
in the next five years? And then another industry
will be education. So some questions might be, why did you decide to become
a teacher? In this case? Do you love teaching kids? Do you just love teaching
people in general? Have you always wanted to
be a teacher where you motivated by one of your
teachers growing up. Do you have a teacher in your
family then inspired you? Another question is, what is
your teaching philosophy? Start with one or two sentences
that neatly encapsulate your thinking in reference
to your philosophy. Then elaborate on what your philosophy means
in practical terms. And then you want to be
able to share examples for how it's applicable within
the scope of a classroom. How do you use
technology in the class? Or maybe another question, what technology do you use? Then if you're new to
teaching with technology, are you familiar with that? You may have volunteer
teaching experience with? Have other teachers shown you how to use any type
of technology in the classroom that
you like in plan to use that you could
share at this point. And then another question, maybe describe your
classroom management structure and you want to just share your preferred classroom
management style here. Be able to show how
adaptable you are, two different types of
situations and also share different examples
and just highlight what it is that you do
in the classroom or what you would potentially do in the classroom as your style of managing a
classroom, so to speak. So another thing is if
you're interviewing for an ESL or English as a second
language teaching position, you may want to
become familiar with the total physical
response or a TPR. This is a form of teaching
by doing that works very well and is commonly used when teaching
small children. Another, another language. There are lots, there's
others as well. Other types of teaching
styles with S1. Help you get started. You just want to be sure
and do your research. I know that when I
was interviewing in the past for this type of role, that was one of the
teaching styles. It came up quite frequently. Of course, things are always
changing and evolving. So you want to just make sure you're doing your research to find out what might be the best teaching style for
you and what may be the most effective for
the students that you are potentially be teaching or whatever the case may be. So another question may be, how do you incorporate social, emotional learning
and your lessons? And you may want to share your
teaching style is centered around classroom engagement and just help to be sure to
articulate your capabilities. And just try to be
as conversational, professional and
relatable as possible. Remember, the
interview is just like a professional conversation
is more or less what it is. So just want to express your
style to your interviewee. And then some examples of some questions you might
want to ask would be, what are the other
teachers like? How is the interaction between the school and the parents? What would my goals be
for the first year? Was the average classrooms, AIS. What's the culture like? Do you have an active PTA or a parent-teacher association? And there's more. I just want to add a few to get you started
if you'd like. And then another industry
would be engineering. This one. Some questions might be, what do you enjoy most and
least about engineering? Where do you see yourself
five years from now? For this question, do you have future career aspirations with a company that you'd
like to share? What are your
professional goals? You definitely
want to be honest. You also don't want to discuss plans to leave the company
during the interview. You're considering that you want to be forward
thinking so far as, you know, in the long-term, what is it that you're aspiring to do with the company if you're
able to get on board. What new engineering skills
have you recently developed? Tell me about the
most challenging engineering project worked on. When discussing the project. You always want to include the positives about the project. What successes did you achieve on the project?
How did you grow? What did you learn? And what way were you able to help someone else with the experience
and knowledge you gained from a
challenging project. Describe a written
technical report or presentation you
had to complete. Again, what did you learn? What benefits were
derived from it that helped you company, your team, your school, or whoever it was four. It can also help to pull from your previous or current
work experience or educational background
some examples of questions you might ask. When you're given
the opportunity to ask the interviewer
questions might be what would my goals be
for the first 30 days? Well, my first priority
be in this position. What can you tell me
about the team and what, what metrics goats success are used to gauge
success in this row? Those are a few questions on examples for a few
specific industries. And that's it for this section. Thank you. And then we'll get
ready to go into the next section
here in just a bit.
14. Conclusion: You've reached the conclusion. Thank you for joining the
course interview essentials, skills to land entry-level,
mid-level jobs. In conclusion, we've
covered a variety of skills to help you and succeed
in the interview process. We've discussed how to
complete your job application, best practices for your resume, your internet presence, how to prepare and dress
for the interview. Best practices for answering some common interview questions. And a lot more.
Consistently work to improve your
interviewing skills and use these
skills to help new, open, new doors to new opportunities for you by taking action with the
things you've learned. Feel free to reach
out if you have any questions and all the best to you in your
future career endeavors. Thank you for joining
me. Take care.