Transcripts
1. Intro: Imagine your Instagram is
37 times better in a year. All things that 30-minute
course, 37 times. It's quiet a lot, right? Have you heard about James clears thoughts
about the daily 1%. If you get 1% better
each day for one year, you will end up 37 times better
by the time you're done. 37 times, I can get over it. I already did a basic
Instagram course about the fundamentals. In the upcoming videos, we're going to focus on that 1% getting better and
better step-by-step, day-by-day, which you can implement on your
Instagram right away. This course is dedicated to small business owners who are comfortable with
Instagram already. Let's say you already
know what works well with your audience, your
biorhythm points. You have your highlights, you have your reviews, you
have your storytelling. You don't quit
sales after Sarah. You have beautiful visuals. So in general, you're on top of your game when it comes to publish into your social media, but your business is
important to you. Girl, so curious what
you'd like to improve. And you're always wondering
what else you could do to elevate your
business even further. High. I'm Diana dopa density and I run an award winning marketing
agency and hungry. With my amazing team, we have small businesses
from all over the world, from Australia to Bali to tackle that social media game and use Instagram as
a sales Magnite. I mean, look at Montana. He being in this beautiful
boutique hotel in Bali. After the first year
working together, they had to add their bookings seem to manage their Instagram. Because over 60 per
cent of your bookings, we're now coming from
Instagram alone, okay? Now that you know that
we're super amazing, Let's see how are we
going to reach that extra 1% for you in these
upcoming videos, I'm going to talk about real other content types that work best for
your business ago. How you can find important
customer trust-building UDC, even if you think
you don't have any, I'll share my secrets to
generate more sales on Instagram related to engagement and the tactics that saves me a
lot of time while doing so. Lastly, I'll end
this course with five more bonus steps just
for you to soar even higher. Join me in my marketing
manager, Bianchi. And let's reach your
Instagram's highest potential.
2. Reels and other fun stuff: Let's say you're a bad *** when it comes to
Instagram marketing. You know what kind of content works well with your audience. You have beautiful images. You don't put sales after sales. You have your storytelling, you have your reviews, you have your highlights,
and in general, you're on top of your game when it comes to posting
curious social media, but you're also curious one, you'd like to improve and
push your boundaries further. And you always thinking what you can do to elevate your
brand even further. Have you heard about James Clear starts about the daily 1%. If you get 1% better
each day for one year, you'll end up 37 times better
by the time you're done. 37 times. That's crazy. This part of the
course circles around content and how it should be sharing them to
maximize your image. I'm going to talk about
three important topics. Real image Layouts and Stop, Stop, Stop, Stop right there. So English is not my
first language clearly. And I have been using this word to completely wrong
throughout the whole class. So you're going to
hear Google saying it, instead of me, sorry, carousels. For real, thrilled. You might have heard that
Instagram is copying TikTok, so it's getting pretty
heavy on video as well. And people are not so happy about this because we
already have TikTok. Tiktok. But you gotta do what? You gotta do. Videos nowadays generally
get more reach. Now all videos are
uploaded as reals. But just to be safe, I encourage you to upload
as many videos as you can, add the trending sound to it and making them short and very catching the first three to
5 s. Now, this is important. You don't need fancy videos, are a huge videography budget. I mean, of course, professional
videos are amazing. And I'm not just saying
this because TO me, my amazing talented
videographer is watching me right now with
the strange look on his face. For real. These are amazing.
You could use it on your website or social
media campaigns. Amazing. Having a few epic professional
video is made, are great. But these feeds
videos I'm talking about don't have to be perfect. You don't need to hire
professional team or a video crew. You could just take
them on your own phone. Look at this random video
over restaurant managers, juggling with for hamburgers. It was one of the most
successful videos we posted. And I caught it on a random
day while joking around with this stuff in the kitchen or
this one with the terrace. According to my experience, people love the
behind the scenes, unedited, raw video content. It's unfiltered, it's wrong. It's a real, it really
makes your brand relatable. What kind of videos
should these be? I thought you'd never ask anything from behind
the scenes or educational ones
showcasing your product while being used or
just your surroundings. A video review maybe, or if you're brave enough, you talking to the camera. The importance of video was made clear to me just a
few weeks ago when I was hosting a
one-on-one workshop for someone who sells
custom made computers. He actually saw my first course and one of the one-on-one
session after one month, we scheduled a little catch-up to see how his
socialist developed. He not only did amazing, but his reach became seven times bigger than
even surprised me. And I'm confident that this was thanks to all the videos he
was able to post on his feet. The sweet spot would be if you couldn't combine these raw, unedited videos with professional
photos on your feet. Take a look at how
we do it with one of my clients restaurant
in Budapest. See how we're adding
photos of the menu, but also snippets of the vibes and a little
update to this. In 2023, Instagram announced a new initiative that
they will return back to photo instead
of pushing video. But I'll see it when I see it. Just keep on posting
your videos for now. Our second topic,
image Layouts got posting horizontal images
and start pushing vertical. Vertical images
are a tad longer. Therefore, our scene a little
bit longer on the feed, people spend more time on it, and that alters the
algorithm in your favor. Remember that 1%, we have
been experiencing this for a longer period now since Instagram is pushing
video content, which is also where to go. So really, it's getting
more and more relevant. I suggest that the next time we are working
with a photographer. As for vertical shots, when I'm out with my agency and we're
doing a photo shoot. I don't care for the
horizontal images anymore. I always ask for
the vertical ones. And to be honest, I could use those in
the stories as well. So really it's a win-win. Now lastly, here's cells containing multiple images up
to ten actually carousels. Let's tend to do slightly
better in the feed as the second or even
third image gets shown to your audience after they have already
seen the first, makes sure your first
two or three image is the most appealing. You can also try to
tell a story here. Like what one of
our previous kinds, we did a tour of the hotel. You can not only see the room, but you can also
showcase the bathroom, the premises that
communal pool, and so on. This also alters the
algorithm to your favor. The longer people
stay on your photos, presumably, the better
your content is. Among the ten slots. You can even combine photo
and video content together, but be aware that that
only works on Instagram, but not on Facebook. Any questions? Feel free
to ask me in the comments
3. Customer photos? Why and how you should use them: This class size further into UGC, meaning
user-generated content. This goes a long way. Did you know that over 92% of online customers to read reviews before making any
purchasing decisions. Ugc taps right into this. These are people who are
already bought from. You already used your
service and posted about it. You need to take
advantage of this incorporated in your
content calendar. But you already know that what this class
helps with is how you can find this potential UGC as you might be
missing out on a ton, I'm going to split it
into three sections. First, people tagging
you directly. People tagging it with hashtags, and people tagging
with locations. So starting off
with the first one, people tagging you directly. Well, isn't that just widths? I mean, can you queue in? Can you feel the love tonight? I'm in so nice of
them to take the time and effort and tagging
their personal stuff. It's just it's golden generally. And this is the lawyer
in me speaking, you should always
ask permission to use somebody's photos for
your own social media. And I hear you, it's a hassle to ask
permission every time. And you haven't
heard this from me. But I think if someone tags
in the public profile, you can in good faith presume
that they're happy to be associated with your
brand and wouldn't mind, you will be posting
their picture. That's why they tag you. I usually save these
photos and mix them in, in the client's content. In general, people
are happy about it. In the past years while I was managing
double-digit accounts, I have gotten to or requests to remove a photo and
without any problem, we have removed it according to the legitimate process of the notice and
takedown procedure, where the content is removed by the house following ones notice. But there's another problem with downloading images
from Instagram with the comment right-click and say photo is that the
quality is really, really poor and you
don't want to mix that in which your
own quality content, but show you not worry,
I got you covered. There is a way you
can get around this and feel like this dude, I'm clearly know IT genius. But before I start my agency, I was working for an IT startup. And that's where I learned
how I can download photos from Instagram and Facebook
without losing the quality. My jaw dropped. When my colleague told me
this method and all of these metrics like characters started flooding my
computer screen. So if you're familiar
with this process, you can skip this part. But if not, take the right field with me
and see how it's done, go to the photo in question. Right-click eggs and mine. Click here and
search for the photo until basically the
photo itself lights up. Double-click,
highlight this area, and copy it, Cmd C or Control
C, controversy, whatever. Then open a new browser, paste it in the search and
wallah, There's your photo. Now you can download it with the common right-click
and download button. Now off to our second topic. People are tagging
it with hashtags. Previously we talked about that, which you get notified. But sometimes people might
be tagging you and you're missing out because you
don't get notified, e.g. when people tagging
hashtags are allocation. So there's a little trick I
use to find potential UTC, head to the Instagram
search console right here, and search for your
brand's name as a hashtag. You will be surprised how
many times people use their name as a hashtag and you haven't even
heard about it. Sometimes bigger brands create their own branded hashtags, which can be a
great way to build awareness and correct
potential UGC. Look at it here or here. You can also follow any hashtag just like you
would follow an account. Then it will also show up in your feed when
someone uses them. Now off to our last topic, people tagging your locations. Clearly it applies to
location-based businesses. You're going to head to the same Instagram
Search Console, but this time, search for your brand's
name as a location. This is a 2.1 tip. First, you can see who added your location to their photos. If you're doing this
for the first time, go through them all. I usually check the
most recent ones probably once a week. Often people don't take your
account because let's say a restaurant and
they think of you as more of a location
rather than a business. So tagging you doesn't
come into their mind, but they might add
where they are. Now why I mentioned this
is a two-in-one tip is because people can add locations to their
stories as well. For awhile, this feature was
lost and I was so bummed. But now this feature is back and some of you can see it as well. So we're still in
the location space. Instead of going here, we're going to tap
on the stories icon. Here you can see who mentioned your location in the past 24 h and not just as n knot
as your Instagram handle. I always react to these and
give the account to follow. It's important to engage
with your audience. And that will be the
main point of Instagram to they say it costs much less to keep an existing buyer than
to bring in a new one. Be sure to click on the
user's name up here and head to their Instagram profile while you are
watching this story. Otherwise, it will get
lost for some reason. Please fix this Instagram. Lastly, related to all
UGC content we discussed, do yourself a favor and
organize it all in one place. Save these posts by
your visitors within your Instagram with
this little Save button in the right corner
of each image, I always say what
we are tagged in or whatever I find connected to us. You'll have it all in
one place organized. It's literally a
goldmine for later on, when you're looking for
you to see two posts. If you have any questions, don't hesitate to ask
me in the comments
4. Boost sales with Engagement: Well ultimately, Instagram
is a social platform. It's meant to be shared, a visual diary for friends. Remember the times when it
was just all fun and games were posting oversaturated
random images of our food landscape. Just look at my outrageous
photos from 2002. During the year, the platform
has evolved and it became a great way for brands as well to connect with
their audience. But engagement stays the same. It's part of the deal you
can grow without nurturing, caring for your audience. That's why engagement
is so important, and that's why this class is
dedicated to engage them. But engagement takes time. And what this class
helps with is minimizing your time while
maximizing your engagement. I'm going to talk about
four important topics. One, engagement in general
and tactics are used to win more sales, to
welcome message. Three, time-saving
engagement hat. And for your following base, as mentioned, engagement
is so important. I always like comment
and follow someone when they mentioned our account and engagement shouldn't stop there. I go ahead and like their photos when they show up on my feed the
next time as well. Further relationship to build, you need multiple tractions. Every time you like someone's photo or your name
pops up in front of them. That can help with toma,
top-of-mind awareness. And later on, when
they're looking to go to a restaurant to eat or what to buy as a
Christmas present, your brand might pop
into their head, opposed to a brand who hasn't
been doing it's engaging. This doesn't take up much time. So next time, try this. When you go on Instagram, just like and comment the
first few photos you see. This way, you're always
sharing a little off towards an account that has
already chosen new ones. There's a thick thick I
used to when more sales, especially warehouse,
while handling the marketing of a
hotel based in Bali, which can work well with location-based
businesses like hotels, bars, restaurants, and cetera, which focuses on people
currently in your area. First, I'll use the
example of a bob side, a fun park located
near Lake volatile. What I used to do is I would search for locations
nearby or a very touristy one every
two to three days ahead to dislocations and
like comment on the posts, the people added there, or
if we're there recently, it's very important that this has to be a genuine
comment such as, wow, I loved the angle you take the shot from or whatever. I want lunch and my services
or anything related, I'll just be showing
appreciation towards someone
that's in my area. Sometimes even follow them
if judging by their profile, they seem like my
target audience. This helps to get your
name in their head. And they might think, wow, this brand hasn't even
cross my mind before, but maybe we should have their neck since
we're already so close with the hotel that I mentioned that was located
in a little Watteau. I used to do this with
locations such as Shan Gu food or semi NAC, or even the airport. When someone was landing there. When you're offering a
location-based service. This could work
great in your favor, but you really need
to be honest here. Don't go spamming people. Nobody appreciates that. Welcome message. This one is a little bit tricky with this hotel client of mine. This was definitely
our secret weapon. People followed us and
then I would manually send a welcome message one-by-one
saying something like, hi, how grateful we are that you followed us and we're
looking forward to welcoming you and you can check out our rooms on
our Instagram, etc. This works so well. Again, it's important. This was not a spam either. We only send these
messages to people, to people who were already
interested in our product, who are already followed us, who expressed interest
in our business. This malcolm message served as a little notch for them to properly engage back
and make a booking. We reached an over 60% booking in the first year of opening. And I'm convinced that this
was one of the reasons why I don't see your
clients using this. It's pretty time-consuming,
but there's also a trick that I'll share with you soon that can minimize the effort. Put an end to this. Our third topic is this time-saving hack,
save replies, FAQs, what people usually ask
when they message you, which they could most times find the width are
just a few clicks, but they're just too lazy. Instead of typing everything
out every single time. Like are you open on Sundays
or what are the prices? You can just add a
shortcut to these answers. Save yourself some time, and add these to
your quick replies. E.g. I. Use the character H as a shortcut for sending
out duplicate messages. But just recently
we were running an influencer campaign
for a new restaurant. So I saved the invitation as a saved reply and send
them out this way. Once you type the
shortcut and you can change whatever you want, like the name, making
it feel more custom. And here's where
you can find it. Hard to settings. Then business saved reply. With clicking the cross
on the top-right corner, you can create a
new saved reply. Our fourth topic
is following this. I know, I know you want more
followers and metric number, a specific number to
indicate success. But please don't do the
massive follow-on follow game. I've been there, I had
clients asking for this and 99%, it doesn't work. Instead it actually
works against you. You get flooded with people not really interested
in what you are about. So they don't really care or
engage with your content. Which for the algorithm means that your content
is not really good. So it doesn't get shown
to people further. It's just a vicious circle. I'm not saying you shouldn't
follow people at all, but not in a crazy way. For hundreds each day. If you follow a few accounts that seem like your
ideal audience, who's gone the new light to
see popping up on your feet. That's great. And that should be the point
of the platform as well. The number following is
simply a vanity number. It only had perks until
about 2021 because before then only accounts over 10,000 followers could add
links to their stories. Now everyone can even
personal accounts. But if you're still
not convinced, I got one of my
biggest clients when I only had 50 followers. It's all about really
finding the right tribe. I always tell my
clients that we're not looking for followers,
were looking for fans? Say that again because that's
how important that is. We're aiming for
fans and followers. Want to know more. Let
me know in the comments
5. Extra + 5 Bonus Tips: There are a couple
of small adjustments you can make to reach a bigger audience and ultimately have a kick-ass
Instagram account. So I added more bonus tip just for you to
start even higher. I haven't organized these
as the previous ones, so these are just
going to belabor further and knick-knacks, knick-knacks number one,
tagging relevant accounts. Tagging other accounts can potentially help you
reach further audiences. If you are in luck, they might even reshare your content with
their own audience. And now that's a
match made in heaven. E.g. I. Took over a bubble to
use Instagram account in wood whose target audiences, foreigners visiting the city
in our first post with tags, relevant accounts, news outlets, appreciation accounts that
are dedicated to branch and foodies and other
gastronomical teams. The very next day, we got featured on
one of these and one of them reach out to
us to collaborate. Or another example,
Liquid Lines creative, who's a talented
Frenchie photographer based in Australia, focused on surfing and
the outdoor lifestyle. We've consistently tagged
relevant accounts. Here. We've got featured
on the multiple times later on as well. This one is some of your
Sherlock Holmes skills, research potential newspapers, appreciation accounts,
or even partners. Here again, it's important that you shouldn't spend
these accounts. You have to be relevant for us and they have to
be relevant for you. Some even encouraged people to use your hashtags or to tag them to get featured
like here or here. This works with almost
every industry as well. We haven't talked
product for use with one of my accounts for dentist, Mi'kmaq number to keeping
your stories consistent. Branding and consistency
shouldn't stop at your feed. Website packaging. You should incorporate it
in your stories as well. When people are following you around watching your stores, they should be able to
instantly tell that it's your story without even having to look at your
Instagram handle. See the difference in
these two accounts. The colors, the fonts, and when it comes to
reshare In story, your branding should
be still important. Since Instagram doesn't offer individual colors
or branding Kits. There's this trick I use
to keep our stories. Brenton, here's how I do it. I make a screenshot of
our brand at color. Or you can just have
a brand that folder in your phone and pull
it up from there. Add the story you'd
like to share. At this picture you took that involves
your brand's color. Click on the paintbrush, and then on the picture. You took a bit longer. This way you can choose
whatever color you want to display on the screen and
pop it onto the background, deletes the original
photo and water. There's your branded
color background. A little extra tip here. Sometimes I also
add our name and a clickable version
up on the right. Otherwise, I'll direct people to the account
profile who I shared. This is not a must. I just liked the option to
click to our profile this way. Knick-knacks number three, adding locations to your posts. Not only yours. This is not going to
come as a surprise as you're already on top of your game when it
comes to Instagram. So I bet you're adding
occasions to your post. But once in awhile, switch it up two
locations near it. Previously I had a
colleague, clonidine saying, Oh my God, you accidentally typed the wrong
location in your post. And he was quite
surprised when I told him that it
was intentional. That's when I realized that this is not as common as I thought. But if you think about
it, it's quite logical. E.g. with this client
because the restaurant, you get a lot of foreigners, a tourist visiting us. So sometimes tag popular
tourist attractions nearby, hoping that they're
doing the same thing. We're searching for
the same stuff. This way we might pop in
front of their eyes as well. Also, I'm doing this in English, not in Hungarian because that's what my target audience
would be using as well. Mi'kmaq number four,
best times to post. Do you know when your
audience is most active? It's important not to
just post randomly, but when your
audience is online, because once you start
posting something, the algorithm starts
to exit mine. It is a good, should I be showing
this to other people? If your audience starts
to engage with it, then the algorithm will be like, that's nice, that's cool. I'll be showing this
to other people. Let's say you're
posting a 02:00 A.M. in the morning when
everybody is sleeping, then the algorithm will
be like, okay, Next. So how can you tell when your
audience is most active? Luckily, Amsterdam has
your back like this. You can easily access to
this data inside the app, inside the analytics to head to the professional dashboard,
then account insights. Total followers. Scroll down to the bottom. Here you can see your data
broken down daily and hourly. If you're looking for
an easier approach. I also use a scheduling
tool called later, which has a freebie option
for small business owners. Where you can access
this data easily and it automatically marks
your best time to post based on
follower activity. Looking at number five, create your own gift. This is a pretty fun way
to boost your awareness. You can create these for free
for your business on Giphy, we have created some
for salty Breeze Bali, a couple of cute brand body
related images and words. We often use the
phrase book via dm. So we made on gift for us out. It's unreal, but
these gifts reached over two-and-a-half
million people in the first six months. Or look at the ones we
created for a dentist client. Learn from my mistake though, if I could do
anything different, I would always add two
different types of gifts. One with my logo on it and the
other one without my logo. People are not so keen to share a gift with a random logo on it. So they're going to share
the one without it. But that brief second one, they're looking for
gifts to share. They're going to
look at your gift with your logo on it and that's a little awareness
boost for you right there. Any questions, feel free to
ask them in the comments.
6. Conclusion: Thank you so much for
joining me in this class. I hope you enjoyed it and
that you could implement what we learned here for
your own business asap, we gathered a lot of hands-on
techniques about how to maximize your reach in
general and grow your audience. We learned a few content
related technicalities, such as real image
layout and Caruso. We went through UGC and
how important they are. We not only discussed
how you can easily utilize them
for your own business, but how you can find them, even if you're not aware
of their existence. We talked about
the importance of engagement and I
shared that fix, I use that, saved me time
but still get the job done. Lastly, I added
five more bonus tip just for you to
store even higher. If you have enjoyed this class, please make sure to leave
a review at the end. It really makes a
difference and you'll be helping our federal
small business owner also feel free to reach out
with any questions you might have or any requests
for next class topic. There's no particular reason
why you want to use here
7. Bloopers: Let's do something
like a shutter. Cut. Your client. Once again. Conclusion that will match the pitch to someone. I bought the domain. Sorry. Sorry, when I'm doing
this in Hungarian. No, ma'am. No Hungarian route. If you have any questions,
please go back. Imagine your restaurant. Imagine you're at. Hello. Yeah. Hi, I'm fossa