Transcripts
1. Introduction : Welcome to how to ace
your next job interview, the only job interview guide you'll ever
need in this class, you learn how to make a great and confident impression in your next job interview. My name is Melissa, and I'm leading you
through this course. I was 15 years old when I
did my first job interview. And as you can imagine, I was very nervous. My mother actually
made me fit for this first interview
in my entire life. She told me what to
say, what not to say, how to dress and all
these kind of things. Where since that day, 28 or 29 years have passed. And since that time, I conducted many job interviews. I'm an executive chef actually, and have been working on five different continents
and different countries. And I conducted many,
many interviews, are recruited a lot of chefs
and also I might save, of course, had to do job interviews and apply
for different positions. I wanted to grow. I wanted to make career my online classes
here to help you, to make recruiters hire you. And here's how I'm gonna do it. You will learn what the
purpose of a job interview is, how to prepare for
your next interview, how to research the company. What is important to know
about grooming and clothing? We will talk about
your equipment setup, especially when you
do online interviews. Then I will lead you through the 16 most popular
interview questions and how to answer them. I will share with you some
general interview tips. Also, I will talk
about how to properly sell yourself because this is
crucial and very important. I will also share
with you how to take proper stories because
this interconnects with selling yourself and being confident in
front of the recruiter. I will let you know what
you have to do after an interview and then
we do a wrap-up. And of course, I will share
additional resources with you with a center Q and
A's and other stuff. So you can look forward to this course and also
towards resources. By the end of this course, you will be able to conduct
your next job interview. And a much more confident
manner goal is to make a great professional impression and to land your next job. There are no requirements needed for this class other than that, you have an open-mind and
the willingness to learn. This course is for everyone
who wants to improve his or her interviews
goods in order to stand out and get the job.
2. Essential Interview Tips - Part 1: Now in this section, I want to give you some
general interview tips of their menu. So you want to take a pen and a notepad and write these
things down if you want. I wanted to start with the most important tip
I want to give you, which I already have
mentioned also is that you rehearse your question, that you practice your answers basically to the
interview question. This is something you need
to train and practice, and train and practice
and train and practice. Run through your answers, write them if necessary, down on note cards. You also can put or set your
alarm on your mobile phone. And then when the alarm when
the alarm goes off randomly, that you just try to remember your answer and then just
say it and practice it. Believe me, it is
very important. You need to memorize your, your answers, not word by word. That's very important to
understand because you don't want to sound robotic in our reading from
a script or something. That's why it is so important
that you tell stories.
3. Essential Interview Tips - Part 2: When we test stories, we use our memory and we just have some
images in our mind. Then we'd be basically tells the story from
based on our memory. We do not scripted a few. I would ask you, Hey, tell me your first time you you've been in
love with somebody. You will remember and you
will tell the story to me and the next time I will
ask you the same question. Hit maybe a month
later ahead, Tammy. Tammy, again, the
story how it was for you to be in love
for the first time. You would remember the story and you would tell
me the story again, but you would use
slightly different words. So the storyline is the same, but the words you use different. And that's how this
also with an interview because you cannot
memorize and you don't want memorize,
everything gets impossible. Come up with a story. I will talk about
storytelling again later in this section on
how to structure a story. Again, because this
is very important, but you need to memorize your
story and then it will be also much easier for you to talk because it's
going to be natural. You want to come across like in a conversation,
of course, and I'd like somebody
who is reading from a script or memorize
everything in order. That's Hank
professional, of course, the interviewer, The recruiter will notice what's going on. Everything. You're supposed to come across. Easy, relaxed.
4. Imagine you are on a Date - Part 1: Here are some tips for
during the interview. Remember that a job
interviews all about selling yourself and pitching, your personality and your
skills and experience. And the most important objective during an interview is to give a great and professional and
confident first impression to the interviewer. You only have that interview
basically to set the ground. Basically a few managed
to sell yourself accordingly and properly and successfully during this
first term interview, they will call you back
there with invite you. And they will send you
to the next stages if they're more stages to come. Like in my case, in my industry. Also higher you
go up the ladder. As an executive chef, I had interviews where I had people interviewed
me 56 times. And human resources
managers, general managers, area human resources directors
and area general manager. So a lot of it can
be a tiring process. So it's sometimes not only it has not only one
interview we have to go through, but the first interview sets
the tone for things to come. So imagine you are going on
a date with a girl or a boy. It's up to you, but
you're going on a date. What are you doing? I don't I don't believe that you do not take care
of this project. You don't just let it go. You you know, you're going on a date you want
to, what do you want to do? You want to impress that person? Let's say take my case. I would have a date with a girl. I would make pretty sure that
I addressed properly that my hair is accurately
everything that I'm nicely shaved or trimmed or group or whatever
whatever your style is. But I would stand in front also in front
of the mirror and, and look that I look good because I want
to impress this girl. I want to give a
good impression. And this is this is dating and we do not leave
anything to chance. That's what I wanted to say. Every single detail you pay attention to because it's
all about your face, It's all about your
personality that's unto you. Don't want to lose face. You actually want
to win the heart of this girl in the
best-case scenario. So the same it is
with interviewing. You want to make sure that you pay attention to
every single detail. Please do not leave
anything to chance. From my own experience, I can tell you that you
cannot be that stupid. To assume that things
cannot go wrong. Of course you do not. You will not have total
control of everything, what is happening
during an interview. But you have control over
yourself and how you prepare.
5. Imagine you are on a Date - Part 2: And you do not, there
is not such a thing like a perfectly
conducted interview. We are all human beings, but what we do
mistakes and we learn. But what does also human is
to be smart and to prepare, and this is what you can do, and this is what
you can control, and this is what you
must actually control. The first thing you
walk we want to control and pay attention to is
that you are be on time, be on time for your interview. That's actually a no brainer, but I still hear stories when people are
late for an interview. Some people say, Yeah, you know, the interviewers also late. I'm talking especially now
about online interviews. Interviews you do on camera. It happens sometimes it is my experience that
recruit US or bosses, especially they have the
attempt to have this habit to be a little bit later,
a couple of minutes. I don't know why that is, but That's how it is. And you don't want
to say he is gonna relate or he was late
to the last time, I'm gonna be later this time. No. You want to make sure you are on time what
we have spoken about, make sure audio setup
as ready that you don't have any internet
connection is working. Everything that you can fully
focus for the call to come. And this is what I do. I am gonna be sitting when
I have an online interview, I'm gonna be sitting
five minutes before the actual
interview starts. I'm gonna be ready sitting in front of my already switched
on laptop or phone. I'm waiting for the call. We would never know. Something last minute happened and then maybe you still forgot something and then
you remember it in any try to fix it,
don't do that. So 30 minutes,
this is what I DO. Third, 30 minutes
before the interview, I set everything up and
double-check everything. And then five-minutes
before I'm ready, sitting in front of the camera
just waiting for the call.
6. How to tell a good Story - Part 1: Next tip, storytelling. I know you were probably, maybe already bored
about this topic, but I want to emphasize
and mention it one last time during this class. Storytelling is so important. I'm not claiming that I am
the greatest storyteller. No, I'm not. I'm improving every day
and I also read books. I have read books about storytelling because you need
to get familiar with that. Storytelling is a great tool. And if you are a
great storyteller, even better view our republic
speaker someone now. But for the sake
of job interviews, you also want to be
able to tell stories. You don't need to share great and emotional stories for half an hour during
a job interview. We talked about it already, but you need to be able to
tell stories that's the best. You don't need to do it. But I recommend it
because stories, they stick in the
mind of the listener, can associate much better. And therefore, they can relate all so much better
because we are human beings and human beings can relate to stories and you memorize
them much better. We all remember being kids listening to a
bedtime stories from our parents in our
storytelling is the oldest way of communication. This is how our
ancestor actually also trends transmitted
communication or communicated, or transmitted messages to their family members
or children's or storytelling is
an age old thing. Very effective. And you also want to use it during the
interval interview. And of course, you need to understand why storytelling
is so important. I just mentioned
that to you now. Again, I want to share with you the method I use
when I tell stories. Not only in interviews, I'm using the soar method, the method we talked
about that already. So you have a situation, this is the basic
structure of any story. You have a situation
then as an obstacle, and then you take action. There's some action being, being done and then there is
a hopefully positive result. This is also the basic
structure of many movies and plots and books
and stuff like that. So you want to understand
that structure and it's pretty simple to understand because stories are simple. And I give you a first-hand
personal experience to again demonstrate and to go through
these four different steps. Situation obstacle, the action I took and
the positive results.
7. How to tell a good Story - Part 2: Here's the situation,
Here's the story. A few years ago
when I worked for a large international beat
result to tell an Asia, I was in charge of many
different kitchens. We had about seven outlets. One of these outlets, one of these restaurants
was at the beach. It was called the sunset beach restaurant, very
beautiful place. And in there I had
a kitchen team. I had a chef who was
in charge of the team, and I had some rank and
file people working there. That was the situation. One day, I was approached by one of these
rank and file members and he wanted to talk
to me face-to-face in person behind close behind
closed doors in my office. I said, okay, his name was Tim, so please Tim, come
inside, Let's have a talk. What's up? How can I help you? And he shared his story that
he is not getting along with the chef at a sunset
beach restaurant. And I asked him why and he
said the other chef is grumpy. He is not respecting us
as tone is disrespectful. And I took note of that during that meeting in a
few days later. Up onto that part, I didn't take any action. Few days later, the similar
situation happened. Another rank and file staff of exactly that same
restaurant came to see me, wanted to talk to me and
complaint eventually about the same thing that the
chef is disrespectful. His tone, the way he talks is just annoying and
frustrating to the staff. So that was the obstacle. Now I had a case, now I had had an issue in the
kitchen and being a chef, a leader, and a manager, that's my job to
handle and fix that. So of course it was an obstacle and it was a
problem because I cannot have I'm a team split up because somebody is not behaving
even he is the chef. And especially if
he is the chef, he needs to know how he
treats this stuff well. Long story short, I call it
this chef into my office. This is now the action part. We had this situation, the setting situation or
setting doesn't matter. Then. Now we talked about
the obstacle. Now we come into
the action section. What actions did I take? I call this chef into my office. Awesome. We had a talk face-to-face and
behind closed doors.
8. How to tell a good Story - Part 3: It was making him
aware of the problems, the obstacles, what is
happening in his kitchen that his staff complained
to me, etc, etc. So we had a good talk. He said he will fix it,
he will walk on that. And that was the first step,
the first action step, then it took another step, I call it for a team meeting the entire kitchen team of
the sunset beach restaurant. I invited to come actually, I did not invite to
come into my office. I went to the kitchen, we sit down and errors
trend as auto assigned as a sign of me to
show respect to them. And we sat down altogether, the chef and all the
rank and file staff. And we discussed the
Meta very openly. Everybody could have
his or her say. And also the chef
because not everybody has his or her story to share. And I tried to provide an environment
where everybody can openly talk and that
we can openly discuss. And most importantly, that we, based on this open discussion, can come to a positive
outcome and solution. That was the action I took. And what was the result? The result was a
positive outcome. This meeting with
my kitchen team over there with the chef and
the rank and file people. It was a good thing. It was a good idea. And it turned out
very well because immediately after the meeting, because I was monitoring it, of course, for the next
few days and weeks. But immediately
after this meeting, the relationship
between the chef and the stuff had had improved, monitored it, and
I must say there was a big improvement
of cost ahead adjustments to be done because
we are all human beings. But this meeting, this open, outspoken meeting
where everybody could talk and share his, her concerns and frustrations
and expectation's. That was a good thing. So that was the story. You know, there was a situation, there was a setting, there was a big obstacle, a big problem. I took action and
it had a lucky, lucky the positive outcome. I don't want to say luckily, but because you can, you can have a lot
of influence over, over this, of course, as
a leader and a manager. But all I wanted to
say is that you take care of that storytelling
part and think carefully also what kind of
stories you want to share.
9. Do not ramble on too long - Part 1: Another tip I want to give you is that when you tell
your stories or when you craft your stories
that please do not use stories
where you put out your own fires that is not
reflecting positively on you. Also, when you make statements during your interview,
for example, you would say, Oh,
you want to say I am a great team player or I
am great at managing time. That's not enough to
make a good impression. You want to say a little
bit more in the detailed, you want to mention a
time when you could actually prove that you were
managing your time where? Because the statement, I
am a good time managers to two generic doesn't say much, it's just a statement. And recruit or the interviewer doesn't even know if it is true. And that's why you have to mentioned at time a
situation where you can, through storytelling
or through anecdotes, that you can draw the picture that
people understand and that you give a clue and
the hint and also approve. You were actually have this quality you are
claiming to have. The next step is that you
keep your answers short and relevant and that you use
specific targeted words. I will have a list in the resource section as
mentioned already before, where you can look
these words up there. Typically there are
a lot of what's gonna be a long
list of action and keywords you want to incorporate
into your entire pitch, but also in your story-telling. Remember, you want to give a keep and maintain
always a positive frame. And in order to do that, now, our language consists
of words and we want to use positive, strong, powerful words which convey a great attitude and
enthusiasm and motivation.
10. Do not ramble on too long - Part 2: The next tip I want
to give you is, don't ramble on too
long with your answers. This is also a little
bit my weakness. I mentioned this before, that because I think
I have a lot of stuff to say and everything I have to
say is so important, That's what we tend to think. But I had to learn that also. I had to really practice this
to keep my answers short. One or two, either one to two minutes,
something like that. I think it's fair enough time to share your
stories and give you answer. But on the other hand, the interview also
needs to give you some time to properly
explain yourself, because this is what the
interview's, therefore, they cannot just
expect you to say everything in 2020 seconds,
that's impossible. But on the other hand, also you have to pay attention
that you really keep, keep your answers focused,
short and concise. Don't ramble on too long. If I know how it
feels, you know, you want to share everything because you think
it's all important, but put yourself in the
interviewer's shoes. Sometimes it happened
to me also that the interviewer just talking
and talking and talking. And it really gets boring. And because I also want
to talk and share, but there are also interviews. Interviewers are recruiters
who don't follow that rule or maybe don't know
about that rule.
11. Why you should exaggerate : The next step is,
again, a reminder, you want to research the
company before your interview. I'm saying there just to
remind you because this is so important because it
gives you a great advantage. Knowledge is power studied, a website studied, and newsletters if they
have get familiar, not only with the business, but also what they do
privately and all. If they have other
projects going on, charity work, community
work and things like that. This is also always
had food when you can sneak this information
into your answers, also ensure them that you
know what's going on. One word about exaggeration, I've mentioned this already a
few times during the class. Also. Maybe some people
would disagree with me, but in my opinion and from my experience and since we are talking about a job interview, which is all about selling, I find you are allowed to exaggerate a little
bit here and there, but you have to be
careful though, that you are not lying. Okay? You can lie. I'm not saying you
cannot lie or don't lie. But be careful if
you are being caught lying or later it turns out that you are not performing
in your job. Let's say they hired you based on your interview
performance and you told them great stories and
deliver managed to make a great impression and sell yourself and blah, blah, blah. And they hired you because they get the impression that you
are the right person for the job and then you
are not performing according to the impression they had during the interview. I mean, needless to
say that you screw yourself or you have would
have screwed yourself. But a little bit exaggeration
is completely fine. I mean, what a
woman do when they going on a date or
when they go outside, they put makeup on steel. And even the most
beautiful woman, not saying, Oh, I'm so
beautiful by nature. I don't need to put
makeup on, for example, but they're still put make-up on because to emphasize a
little bit here and there, and a car dealers
doing the same. Even though as a Ferrari is
sitting in his sale lot, Everybody knows how,
what a Ferrari is. If he wants to satisfy Ferrari, even I would be a Ferrari freak. Ferrari Baia And I
collect Ferraris, let us say, which I didn't do. But if I would
collect Ferrari's, I would know a great
deal about Ferraris. Now I see that model in this sets lot there,
and I want to buy it. I know what a Ferrari
is, how it performs. And you can trust me. The salesman will still
have that cup polished before setting and also
it's a little bit on top. I exaggerating. Absolutely. Okay. But
you have to be careful, not that you exaggerate
too much and maybe share stories or facts which
are actually not true. That of course, will backfire.
12. Use the Interviewers Name : One very important tip I want to give you
here is that you, during your interview or during any conversation
basically, should use the
interviewer's name. The interviewer, of course, introduce yourself to you. We mentioned his horror name and use the name during the
conversation from time to time. Why a status for
psychological reasons? Because we love to
hear our names. That's just like it is. The names are the sweetest
thing we want to listen to. So if we are able to mention their names
from time to time, especially when
we have something important to communicate, then it's a good and
great thing to do. It is also persuasive because interviewing few are applying for a job and you're
sitting in a job interview, you are trying to persuade
the recruiter to hire you using names
from time to time, using their names during
your conversation and storytelling
creates rapport. The connection between
you and this person, which is very important and it's all about creating rapport, having a good chemistry
going and name-calling. I mean, saying the first name
of the person from time to time is very important
and useful tool to achieve that rapport. And the way the
interviewer, CSU.
13. Smile and look into the Camera : When you sit in
front of a camera, especially in front
of online interview, put a light smile on. This is something I
still need to practice. I know it doesn't us a
little bit my weakness also. But when you sit there and
recruit as talking to you, then that has been discovered by people who researched and sad it's
not coming from you. So when you sit there and
just put a light smile on, then you come across
much more sympathetic. Instead of looking with a
long or straight phase. Like I said, this is something
also I had to practice. But it's actually
quite easy if you just listen to the
recruiter talking. You just have to remind yourself
to put a light smile on. You can also double-check
on the screen. And that gives us the impression that you
are more, more likable. Also, mentioning again, please, when you do online interviews, look into the camera. It's the same way you look into the other person's eyes when you have a
face-to-face interview saw. When you are sitting in a face-to-face
interview, of course, you look the person, the recruiter, and
into his or her eyes. I assume that's the case. You do not just like talk and look in different
directions. So it's actually a no brainer, but you come across very insecure in unconfident
and not professionally. And it's the same with
online interviews. It's even a little
bit more difficult because there's only one eye. That's the little black dot there where you have
your safe to false, have to force yourself
to look into that thing. You can do the test. This is also what, what I advise actually to record
yourself and practice. Craft your answers
to the questions. Think of a great story
you can choose and tell. Then Ric, record that on video. Yes. I know many people don't like to do that because they
don't like to see them. Saves on cam, which I can
confirm it's the same with me. I have felt very uncomfortable in the beginning and sometimes today it's like it is everybody has a
little bit different. But with practice and great
practice, you get used to it. And now, for me, looking into this
black dot here is actually convenient and I feel comfortable even I see my now I'm looking
at the screen, I see myself moving them
around and everything, but I'm used to it already. But that is an important
little detail. You can make the test
record yourself for one or two minutes and
then make the test look into the camera
speaking something. And then for the second shot, you look away and look, you look at the
screen and you will see the difference
in R. It is much more better for the
connection with UNT interview of your straight
look into the camera.
14. Do not interrupt : One other tip, very important also I want to
mention here is let the interviewer talk and finish his or her statements,
sentences or questions. Some of you might now say, Okay, hey, my say, well,
that's a no-brainer. If you want to be polite, of course you let the
other person talk. But from my own
experience, I must say, I've done these mistakes before. During an interview. I was not I'm letting the interview of finishing his or her statements and I just kind of cut them
off in the middle of the sentence because I wanted to say something or I wanted
to mention something, not because I didn't
like the interviewer, But I felt so important
and I thought this stuff I have to say is very important and
I have to say it now. Therefore, I cut
this person off. It is not a good thing to do. Actually, my intention was
a good one because I just wanted to make a good
impression and I want to share as
much as possible. I want to share audit
positive stuff. I wanted to show
interviewer that I'm capable and knowledge attribute and I know a lot of things, blah, blah, blah,
but it can backfire. And you can make the test
when you let us say go on YouTube or you watch
TV, for example. And you watch any
professional interview regarding regardless
of the content and how professional people
conduct interviews they question is being raised to the other
per person and then this person is allowed and will be given time
to answer and full. And I'm not talking about
the debates or anything. I'm talking about true
professional interviews. And when you've watched professional interviews
on TV or on YouTube, then you will notice that the guy who answers the question will be
given also time to talk. And then when he
finished his answer, then the next question
is being raised. There is no cutting or
anything else or over, over talking or
something like that. So this is something we
tend to forget because we take ourselves sometimes or most of the time, two important, while we have to
say as important, we want to convince the
other people from what we know and we barely listen
to the other person who is. We're just basically weight that they finish their
statements and we can talk. And that's a big mistake. I made these mistakes and
I managed to fix that. So to keep this in mind, bite your tongue if necessary, write things down maybe while this person
is talking about, please do not interrupt
while they're speaking. This is also a sign
of that you respect that person and also assign that you actually
listen carefully. Because when you are, when you always
interrupt his person, then it's disrespectful and you just have to put yourself in the other person's shoes. If you talk all the time, somebody interrupts you because he thinks you saw important and you start not to like
that person anymore.
15. A Word about Body Language - Part 1: The last two tips in this section I would
like to give you is that while you are talking, use your body language, use your hands, use
your hand gestures. This is also something I
still need to practice. Actually, not only relevant
to job interviews, but also to online classes, for example, or other stuff you do in front of the camera. Because when you, when
you use your whole body, you move your head and you move your hands
and everything, then you come across much more professional and you can
emphasize on different points. Much better. Instead of
just sitting in front of the camera with a
long face and not moving anything that like
I do now, like a robot. And also we'll talk
like a robot and hello, my name is Marcel and I would
like to apply for the job. And please do not ask me any silly questions because I don't know how to answer them. So of course I am. I'm acting now what? You need to practice this, everybody's a little
bit different and I know the feeling when you
sit in front of the camera. It is it's tension. I feel always that when I go into a job interview
which has face-to-face, it is for me more convenient. And I think it's because we are human beings and human
beings are social beings. And human beings. They live from
personal interaction. And it's just naturally, you come, you walk into a room, you'll say hi, you shake
hands, you sit down. If you make yourself
comfortable and then the conversation can go pretty much relaxed
and smooth hopefully. But sitting in front of a camera is still
a different thing. It's a little bit neutral. You see the other person
on camera of course, but you, the way we evaluate
also the way our mind, the human mind is
evaluating and also judging other people
depends to a great, great deal on
subconscious interaction.
16. A Word about Body Language - Part 2: When you have
face-to-face meetings, there's a lot of
subconscious interaction between two human beings. Are other human beings going on in your subconscious mind is evaluating constantly
this person likable and this and that. And this is not happening
on online or on Cam. Yes. Your mind is still
able to evaluate but certain things it cannot. That's why probably we are a little bit tension
or nervous or just too stiff when we when we are sitting there in
front of the camera. And another thing
is also that you can still see yourself, Linnaeus and that's
irritating why it's you when you are in a
face-to-face interview, you don't see yourself. You only see the other person. And there was also no big mirror behind that other person so that you could
seal serve you. So it's a natural setting. And talking in front of the camera is actually
not a natural setting. You only can overcome this by practice and practice
and practice. And the last tip, this section, the very last one is
again, just a reminder. At the end of each interview, if the recruiter asks you
if you have any questions, please say yes that you
have a couple of questions. And then we talked about
that already before. What to say? What kind
of questions to ask. And even the recruiter is not offering that or is not asking you if you
have any questions, every good recruiter
should do that anyway. I didn't say there is a recruiter who is
not mentioning that. Then at the end of the
interview, please ask them. Yeah, thanks for
sharing everything. Mr. or Mrs. and I have also
a couple of questions. Is it a bit at a mayor asked these questions
and then of course they will let you
ask this question. Again, it's all about showing interest that you are committed. And again, that's a tool, actually asking questions at the end of the interview of
your interview is a tool, a clever tool to
market yourself.
17. After your Interview what are the next Steps - Part 1: What do you do after
your job interview? You have managed this. You told a lot of
stories you impressed, hopefully impress the
recruit and everything, and they are most likely not able to tell you
straight away what the outcome is or was from that interview because they have many candidates
stood to interview. It depends a little bit
also on the recruiter, sometimes they share
some information if they are open and transparent to you. Ich, good recruiters
actually are. They would let you know, hey, mast cell in my case, I must say, just for
information we have. The interview went
very well from my point of view
was a great chat. For your information. We have two more candidates
to interview. And after we have done this, I think by middle of next week, we should be able to
give you an update on the status of your application. So that would be the idea case, the ideal situation and
information you should get from a recruiter after
your job interview when you almost about
to finish this session. But it's not all
the time happening. It's not happening all the time. And you are it is legit to ask if the recruiter is not mentioning anything
about further progress, then it's legit to ask. You can ask the question. Mr. and Mrs. what are
the next steps now? From now on and then
they will let you know. So far so good, but you should stick then
to disagreement, okay? What you should not do is to push the company
after the interview, let's say one or two or three
days to give you an update or anything on what's going on with the progress of your application. Don't do that. You have to remain patient. I know what I'm talking about because there were times when I desperately was looking for a job and I had some
interviews going, I've finished some
interviews. Then. Some of them said, Yeah,
thank you very much, blah, blah, blah, and we're
gonna get back to you soon. What does assume means? But you have to
learn to be patient and to not bother this
employer or recruiter.
18. After your Interview what are the next Steps - Part 2: They are interested in you. They will let you know there
we'll come back to you. If they are not interested, then they will not
get back to you, or they will get back to you and we'll let
you know that they were not get picked
to you in the future. I know it can be very, very annoying because you
have your own sketch Studio, you have your own timeline, maybe you need urgently a job, you need money urgently of for whatever
reason you applied. But these companies, in order to have a
different timeline and you do not really know what's going on
inside the company. What is the timeline? I have had interviews which
were going very rare. And later I found out that these companies
hiring people not urgently in order we'll just pre screening candidates for
the next 345 months. Because let's say that
my interviewers during the summer time and they actually were hiring
only for winter time. Of course, the recruiter should let you know and you need to kind of find out during the interview
what the next steps are. But even they tell
you to not push them, do not write any e-mail. Ask what's going on and
what is the process on my application and do not
call them or anything. Just remain patient okay. And continue with
your interviews. Apply. I'm pretty sure you have not only applied
for this company, then apply for many
companies. That's what I do. And then you have an
interview and then you have another interview,
have another interview, and then you put your
money on different horses, so to speak in order it's
the smart thing to do. One of these horses
will be the winner. And then if one
company is coming later or much later and it's probably still
interested you and want to offer you then you assigned already
another offer. Then you can say,
I'm sorry, UTLA, it and I have decided already
join a different company.
19. Prepare but expect the unexpected - Part 1: Wow, you have come a
long way in this class. And we approaching
slowly the end now. And I want to say
something in conclusion, a few things I want to
mention again and remind you. The first thing I want
to let you know is that every job interview is
in one way similar, the structure is similar. They're all different. So keep that in mind when you prepare and I
will run through a few points now to better
prepare you for this. I've mentioned this before, but it's worth reminding, also reminding you that the
questions are all similar. But of course they can vary. Some recruiters, they
follow the protocol. The day are really good question after question after question. The interview is
really structured. You need to prepare for this. I taught you in this class what you have to
pay attention to. Then you have other
interviewers are recruiters which are
totally different. They are very relaxed,
they're very casual. Digests want to have it, it seems that they just want
to have a cheat sheet with you when you have the
conversation on the phone, or on video, or even in
person face-to-face. And everything seems
really relaxed. And you even might think, Hey, we're talking to an old body, which is actually a great thing. And these kind of situations also make a few
very, very comfortable. And I think this is also the
intention of these people, but I don't know if they
do it intentionally. I think it is really, uh, depends on the personality
of the recruiter. From I can only speak
from my example here. I'm also the kind
of guy who rather talks to people in
person, of course. And I do not study
so much their CVs, resumes, of course,
I have a look. I want to know what they experienced in whether,
whether it worked before. But for me it's very important
to personal chemistry. I want to see them, I want to talk to them. And my interview
style is also more casual because at the end of today I have to work
with these people. In the kitchen.
In the kitchen is a high paced environment. At a, it can be a
stressful environment. And that's why chemistry and personal rapport
is very important. And I have mentioned
this before. I have personally experienced
the weirdest interviews, or let's say outcomes
of interviews. I told you the story of
my card and experience. Great company. But also probably
at the time one of the toughest selection
processes, very structured. I know many people who failed.
20. Prepare but expect the unexpected - Part 2: As a matter of fact, when I was applying at this
Ritz-Carlton hotel, it was in back in
the Middle East. I remember many years ago, it was in 2007. The executive chef who wanted to hire me at the time told me everything about the
interview process and he he admitted that he also had to go through this
hardcore interview process. He was completely tired and he was sweating a
lot during the interview that that is what he
was admitting to me. But he was just honest to me. What you wanted to tell me
basically is that mast cell, please make sure you
prepare properly. It's gonna be a tough thing. And obviously he also
passed the interview. Otherwise you would not have
been the chef in this hotel, but tough stuff. But I also had other
experiences in a way, I received a phone
call and we had a few chats on the phone with the manager and the
auteur director and then a job done within
like what, 24 hours? I had a it had a job and I
didn't need to do anything. No silly questions. Stupid questions are
difficult questions or psychological questions or behavioral questions or
other kind of stuff. Never happened to me. Though. You need to prepare. And I know for myself
that I tended to be lazy. I always felt too
comfortable, too confident. Let's put it like this during my previous job interviews and I also had to learn
hard lessons. I was also thinking, I know I know how to
handle job interviews. I've done many before. And it's true I've done many, many job interviews where I
have applied for a new role and I thought I have great experience and I
also felt very comfortable. But then, believe it or not, I had interviews come up
when I was sitting there and they asked me
questions where I did not know the answer and that was
very embarrassing for me. And I wanted to change that. I don't want to sit
in front of a camera, in front of a personal
and don't know the answer or look stupid.
21. Get ready for some Job related Questions - Part 1: I remember one particular time, it was two years ago
when I applied for the z chefs and
the Indian Ocean. And I remember very clearly that because I
knew about my laziness. I like I said, I'm
feeling comfortable. I always approached this
interview situation like, I know I would handle it. I have good experience and maybe they had some tricky
questions that we asked, but I will hand it on the spot. I will hand it this on the spot. And that's the most stupid
mistake you can make. Do not try to attempt or do not think you can handle this
question on the spot. That means without
preparation, I mean, this is maybe one in a million chance
that you will end up. I don't, don't put
yourself in this misery. Prepare yourself. And that's what I did when I
applied for disease shares. I had a final interview with general manager
of the hotel. And I told, I forced myself Maasai craft goods stories
and as set down brainstorm, that's not my strength
actually to sit down and brainstorm and write things
down because I am also lazy. I admitted in also I about
I forced myself to do it. I crafted a good story and I found that story
very compelling, a nice Also I was
convinced by my own story. And then during the
interview, indeed, the GMS meter general
manager asked me a specific question regarding
my background or what motivates me and I
pulled out or put out that story and I told him the
story and long story short, he wanted to hire me. And Diana, I knew it was
the right thing to do, was the right thing to deliberately craft this story for this particular interview, because I haven't
done this before. I knew about storytelling, of course, and I incorporated already a few stories
into my interviews part. I was too lazy. I thought
I just can pull it off, but few times also hit
a dead end where I could not come up with
an example or a story. I wanted to share this
with you because I have gone through
this experience. If you prepare properly, then who will be
much safer, okay, then the next thing is that
you also want to prepare, of course, for JOB
relevant questions. Job relevant questions
are questions, questions which
referred to your job. So these questions, what we have talked about in this
online class or more, these general questions
you will encounter a lot. But of course, depending
on your industry, depending on your job, what you do, they will
ask you questions for me. I'm a chef. They will ask me questions related
to the kitchen, to food costs, to hygiene, and all that kind of stuff.
22. Get ready for some Job related Questions - Part 2: This is what I also do
during my interviews. So in addition to these
general questions, these 17 questions we have handed during
this class, there are, of course, these other
job-related questions, but you don't know what kind
of questions they will ask. And also I do not know. And as it's the same story here, totally different things. Some interviewers, they
want to know everything, and some other interviews they
don't seem to care at all. About. I remember one time
I had an interview in Kuwait and I can tell you
already know that I did not, that I didn't pass
the interview because I failed some very
important questions. And these questions
are job-related. This safety and security system in place in the food industry, it's called HACCP,
Hazard Analysis, critical control points system, which is not implemented
almost everywhere, worldwide and at least
many five-star hotels, but also L and K,
two rings, etc, etc. You might have heard
about it or not. And this interviewer
wants the corporate chef. We had a gradient of view, a little chitchat and
everything was going well. And then he asked
me, Hey, myself, Would you mind if I ask you three questions regarding HACCP, food safety management system. And I said, I'll go ahead
and I knew immediately that I suck at this things because I did not
prepare for that because I had to dozens of job interviews
during the past, let's say ten to 15
years and barely somebody asked me for
these HACCP rules. Even it is common common doing in the
kitchen, common knowledge. But it is very specific and detailed knowledge
you actually, as a chef needs to
know and I know it. But there are so many things
to know and to consider. And this guy pulled
out three questions which I think to I
failed to answer. I gave a wrong answer,
slightly wrong answer. One question, I got it right. But I knew already that he would not be
satisfied with that. So all I want to say is just anticipate certain
job-related questions. You will not anticipate all
of them, but, you know, just try to imagine
a few would be the interviewer, would
be the recruiter. What would you be interested in? Of course, depending
on your situation, your job, and your background, if you work in the
financial industry, they're probably hammer you
with a lot of financial data, facts and statistics
probably, I don't know. So just keep that in mind. This but this is
really unpredictable. In my, in my profession and
my industry, that stuff, this job relevant questions
are very so unpredictable. And this is the thing we really don't know
how to prepare. I also, as an executive chef, you have to have great
financial skirts. It's all about food
cost and labor cost and knowing all about purchasing prices, dealing with vendors, getting the best
available product for best available price or but I always prepare
for these questions. Budget, budgets and
profit and loss statements and revenues
and restaurant revenues. But barely any general manager ever wanted to hear from
me of a specific details, but I still prepare
because you never know. I want to be prepared
and not burn my fingers.
23. Why you should evaluate yourself - Part 1: After the interview eyes, I also suggest that you
evaluate yourself. Okay? I know that's a
lazy thing to do. Many people don't like to do it, Even me, I admit, but it's better to give
you an evaluation. Of course, don't be
too hard on yourself. And just try to figure
out what you can improve. And that's what I always
also tried to do. Take one or two points, which I was happy with, and then take maybe
one or two points which you are not
so satisfied with. I always do this
after every interview and always one or two points
which I could have improved, all have to improve in the
future to do this evaluation. That is a good thing to do, even not so comfortable
doing this. Also then as mentioned before, again, a very
important reminder. All your answers, everything
you need or want to say or you find you want to hammer on or mentioned
during the interview. Again, write it down on your cheat sheets
here and attach them the wall or anything around your setup when you
are in an online interview, of course, to look at
this, these cheat sheets. And in case you need to, if you are in a
face-to-face interview in an office
somewhere, of course, it's more not more difficult, but you don't have access
to all your paperwork. You cannot just excuses
and tidy Recruiter. Let me let me let me check my notes first what
I have to answer. You know, I'd also as
I mentioned before, I know when you sit face-to-face
with someone who has a more natural environment
and situation and then you, I think more relaxed. For me, it is like
they're sitting in front of the camera is a
little bit more tension. So that's why I also
do this because I want to have a proper
answer for every question. I don't want to sit there and have a blank mind because you're still nervous
and excited. You want to do a good job. You want to present yourself
from your best side so you're automatically put
yourself under pressure. And we all know what happens
when you are under pressure. Your energy and your
brand and your mind is not sometimes flowing
so fluently than at any. There might be a block
on an even a blackout. And the worst thing
which can happen, even you will have prepared
a lot for the interview. Be smart and just have some notes lying around
or attached to the wall.
24. Why you should evaluate yourself - Part 2: Again, interviewing or
going into an interview, going into a job interviews
all about selling yourself. You want to make a first
grade cotton production because you want that job. But also keep in mind. Even the greatest
salesman is not selling 100% of the time. And of course also, in my experience or
from my experience, I can tell you that
I did not lend every job after every interview. And I will not go into
all these little, all these different
reasons which are contributing to
the selection process. There are simply too many. But we have to keep this
in the back of your mind. I'm also tending to think that I am not that I
think I'm the best, but I'm very confident in my experience and my
skills and I think also my interview skills
are great that they have developed over
almost three decades. Even, especially when I think
I have done a great job. And you feel that you feel when you have
done a great job. Interviewing, when you had the chemistry going with the interview with
the recruiter, the interview and everything
was smooth and nice. And you had a great feeling. You also happy and, and you are satisfied
with your performance. Then you might think, oh, yeah, you will get to this job
and then they call you back or they don't call
you back or you're writing an email said
they have there, select the selected
another person. It can be very
disappointed happen to me.
25. Frustrating Things can happen : A few years back when I applied for a job
in the Caribbean. That was also a tough in terms of how many stages I
had to go through. And I mentioned this
before already. I had that was deity. The interview with the most
interview stages I had first a the first interview was with representative of the
human resources office. The next interview was with the director of Human Resources. Then I had a general
manager and I had a group director
of Human Resources, Group Di group GM
group General Manager. So I had like five, the
Corporate Chef also, I think at the end
of the day and within a span of several weeks, I had six interviews only for one job for this
particular company. And it was a really all
these six interviews I've had really great, the people who are great,
very friendly, accommodating. We had great chats
going on and we are good talks from
start to finish. And the crazy thing was
that I was at a time in Asia and the Caribbean
is very far away obviously. And the time
difference was it was a crazy I was like I had to wake up like in
the middle of the night, like one AM in the
morning because the interview was two AM
to AM in the morning. My time, local time, asian time. Because it was like
an afternoon time in the Caribbean or
something, I guess. I did I did commit and
did a great effort. I put put in a ladder, lot of effort to conduct these interviews
because this is I take this stuff serious. I'm not saying Oh,
no, I'm sleeping. I could have said that, but I didn't because
that's who I am. I take this stuff serious. I commit I want that job, so I prepared doesn't matter. I'll wake up at
01:00. Am. I prepared within Ready to go to Am. I had six different interviews over a course of several weeks, always like around two AM in the morning,
everything went great. That's what that was my feeling. And then you get an
email saying that they were not
selected for the job. And I can tell you
very honestly, after this experience
with trainee dot to bog or that was the
country I was applying for. I was, I was very,
very disappointed. This is what happens. That's, that's how life is. You will not all the
time sent a 100%. It was true for a
couple of days, I was really down
because I could not believe that they
did not select me. Because normally, when you go through when you go through
so many different stages, you, That's a very good sign that you basically the
favorite candidate. But anyway, why do
you have to do is just be frustrated
for a couple of days, but then you have to be
able to pick yourself up and just keep going
and going and going.
26. Keep going stay patient and improve - Part 1: There was a time when I
mentioned this before when I send out like over
a 100 applications, was about five years
ago when I wanted to do at the time I
was in Europe and I wanted to urgently
go back to Asia and I was sending application of the application of
the application of the application and
no reply, nothing. You know, when you send
two or three applications, you don't receive
any feedback then. Okay, good. Nothing. But after 2030405060 and so on, and you barely get any feedback. Then what happened with me as you start to doubt yourself? This is the last thing I want to mention in this class and talk about because
I wanted to of course, to end this class
on a high note. But before I do that, I want to share this story because eventually ended
in a positive outcome. But yeah, it happened to me. I was starting to doubt
myself and my performance because it used to be like that that I could easily get
and land a new job. I sent out a few applications. I had some interviews
and then they're done. But during this time in 2016, that was five years ago, I also have to say that the
situation in my industry, in the hospitality industry
had changed a little bit. So for different reasons, it was more difficult to
apply for a job by but I kept going and going and going out throughout
these applications. I wanted to get into
an interview and I wanted to land at
least a job interview, but nothing was happening. So I really started
to doubt my myself. I really thought
I have bad luck. Even it has nothing
to do with bad luck, but this is how you start to
think when you always get a disappointing experience after another. This is how we take.
27. Keep going stay patient and improve - Part 2: What did I do? I
looked at my resume. I thought maybe my CV, my resume is something
wrong with that. So every day I was tweaking it, improving it,
changing sentences, taking words,
outputting works in. So I really, really improved
my resume a lot until I had a finished product and I
was really proud of my severe and I said That's it as normal problem with that CD. That's who I am. It is perfectly crafted and I don't know
what the issue is, why nobody is interested. But again, you have to keep
going and going and going. Don't, don't doubt yourself. The only thing you are allowed
to do is to keep going. And then I said to myself, you know, I have a great resume. It's not a matter of luck, it's just a matter
of keeping going, keep going and moving forward. And that's what I did. And you have to be patient also. That's what I had to learn
because I am by nature I'm a rather him and patient
are impatient person. And I had to learn that. So two things. If you are rejected, if you're even if
you're not invited to a job interview or even if you are being rejected many times, I know it is frustrating and I suggest
that you have a look Maybe On have a look on
your severe checkout, your resume, check audio
severe check your documents. Are they're all good and
order and everything. Maybe you have a
professional person looking over your severe
to change a few things, but also, yeah,
maybe it is because of your performance
during the interview. That can also contribute
to negative results. But therefore, we are
doing this class here together to teach you
and to train you. But if you feel you have a great savy and if
you feel you have a great performance and you can answer all these questions very confidently and perfectly. Still. There is no guarantee
that you will land the job. Of course, keep going, keep just going
and stay patient. This is my last device. Last advice I want
to give you here today at the end of my class. And if you remember
this all the time, that you just have to
keep going forward and you have to stay patient and to always want to improve that, let's look for things you still can improve
and want to improve, then good things will come as it happened with
so many people already.
28. Thank you!: Thank you and congratulations
for completing this class. You now have learned
how to professionally prepare for your
next job interview. You have learned what the
purpose of a job interview is, what you have to do in order
to research the company. We were talking about
grooming and clothing. You have learned about equipment setup and what
to pay attention to. We have covered these 17 most
popular interview questions and how to answer them. Then I gave you some
general interview tips. I spoke about how to
sell yourself and maybe make a great and
confident impression beard, in a face-to-face
interview or online. We talked about
storytelling and I introduced to you
the soar method, the SRA, our
storytelling method. I shared with you what to
do after you interview. And of course, I will share
additional resources, you can find them. I will attach a Q and A's
question and answers, list of action and
keywords which you can use in your pitch
and many more stuff. I would be very
grateful, of course, a few code write a little review with
one or two sentences because feedback is very important for me
and I am looking, of course forward
for your rating. The feedback is especially
important, not only for me, but also for other students which want to take that class. So please be so kind
and leave a review. And now it's time
to say goodbye. Thank you very much again
for taking that class. I'm pretty sure you
are much more skilled. Now of course you have
to practice that stuff and practice,
practice, practice. And the only thing I want
to wish you as much, much success during your
next job interviews, of course, and much success
with everything in your life. If you want, please
let me know how your next job interview
really did go. Connect with me. If
you need more advice, if you have questions,
anything, please do so. I will be happy to talk to you answer any
questions which you have. But for the time being, I'm checking out for today. Thank you very much again, take care and I'm gonna see you hopefully in one of
my next classes. Take care, Bye-bye.
Marcel Riemer, Minimalist, Traveler & Chef
