Transcripts
1. Introduction: Welcome everyone. I'm
Donna Tanzant and today we're diving into
the exciting journey, discovering how to find
freelance clients, even if you're starting out. We're going to cover off a
few key topics in this class. First of all, we're
going to look at where clients actually look
for freelancers. Then what platforms
beginners should use, how to reach out without
feeling awkward. That one's an important
lesson for many of us that aren't
that confident. Then we're going to look
at what to actually see to potential clients and then finally how to create a simple client finding routine. Hopefully you're excited as
me and let's get started.
2. Where clients actually look for freelancers : Welcome to this lesson on where clients actually look
for freelancers. There are five main
client sources out there. Clients typically hire
freelancers from social media, job boards, freelance
marketplaces, community groups, and
their own network. The key takeaway here
is that you don't need all of these sources to
get stated, one will do. Think about which platform
aligns best with your skill set and the type of work
that you're seeking. But I'm going to actually break these all down a
little bit more so you can understand what
they're all about really. Some good jump into social media because that's number one. Social media is a great
avenue for finding clients. It's free beginner friendly. Most businesses are on social media and most
of the clients you'll find are actively hiring on
Instagram, Facebook groups. I can personally say
that's a good one because I've hired off there
before, been hired myself. LinkedIn is brilliant
as well and Tik Tok, which is growing so
fast, to be honest. But they're all
really good sources to find clients really. They actively promote on there because they know they
can reach a bigger audience, to be honest and
it's free to do it. So this sort of place to
look for the clients, probably suits people that
are virtual assistants, writers, designers, and probably social media
managers, I would say. Those are the types
of people that they're looking for mainly when you look at all of
these platforms. So if you slot into
those categories, yeah, have a look
on social media. Type in various terms
around recruiting, part time, freelancer, those kind of terminology
and see what comes up. So next is job boards. This is a great opportunity for freelancers purely for the
fact you get fast responses, and there's some pretty
decent boards out there with a range of freelance
roles out there. You have things
like LinkedIn jobs. Indeed, we work remotely, remote.com, flex jobs, and specialized virtual
assistant job boards, and they're all specifically,
not all specifically, but mainly have roles
on full time roles, but they do have search engines for basically freelance roles, part time roles,
that kind of thing. Majority of the time when you're looking at
part time roles, majority of them are
freelance I'd find on here. But there's so much appeal. There's a lot of choice
on all of these and you can set up job alerts on
all of these, to be honest. Just to make it easier than you checking every single day. You can set it up
and then get them every day and just
check them and see what the opportunities
are out there. Then we've got
freelance marketplaces. This is a great opportunity if your beginner and it's also great if you want to
build up your portfolio. That's the pros to it. It's a fast place. But however, it is competitive and it can take some time building up that
momentum to get work. Also, people tend to do this thing where they undercut their prices just
to get the work. Yeah, try and avoid that because you don't want to
cut yourself short on this. If you're starting out and
you just want to build up your portfolio as
quick as possible, then yeah, go for it. Honestly, it's up to you with
the pricing side of things. If you're only
going to do it for a couple of weeks or
however long until you get enough and then decide to
move on elsewhere, great. But there are some
really great platforms. Some people get a lot of
work through these and some people just don't all
depends on you as a person, what you're offering, and what kind of works
comes through. So the ones to look
out for are upwork, fiber, freelancer,
and people per hour. But there are plenty
more out there, but these are the top
four to look out for. Have a look at them, see if they suit what
you're looking for, look at what the
clients are looking for in terms of services, and yeah, go from there. And then the last one
I want to look at is community groups
and networking. These are invaluable resources
for finding opportunities. So when you're doing this, look for groups that have
local business groups, industry, specific
Facebook groups, online communities, slack
groups, that type of thing. You can sign up to the a lot of them through either
email or Facebook, for example, you can
follow the page. You can do in passing groups. If you're very confident, you can go to some of
these networking groups, then bright is really good
source for finding local ones. Facebook events the same. You can look on for networking events locally because you'll find clients tend to
either be really, really far away or in
your local community. A lot of my clients over the
past eight years have been local and they're through networking events. You
get to talk to people. Even if you don't
pick up a client, then they will probably remember your name and may crumb across somebody who
is looking for someone. Getting your name out there is really, really
important as well. But yeah, these are some great sources to
finding your clients. So think about where you
want to spend your time. You could sign up
to some job alerts, you can sign up to
some Facebook groups. But the thing with this is you just need to be consistent. I've got a lesson basically at the end of this course where basically we go through talking about being active
and proactive, finding those clients and a bit of a checklist
as well to make sure that you're always thinking about where am I going to
find my next client as well. Hopefully this is giving you some insights and you're
writing notes down, thinking about where
you can look for clients, what you
need to sign up to. Where you want to be
looking and then start going from there where you
do it every single day. You start to look at clients. If you're not finding
your ideal clients on a platform like Facebook
groups, try a different one. See which one works for you. Some people do really well on Instagram and some other people
do really well on Indeed. It's entirely up to your
skill set and stuff.
3. Your online presence: In this last time,
we're going to cover off your online presence. Before clients
decide to hire you, they're likely going
to do some homework. They're going to check
out your profile, your post, your tone, how clear you are, and
your experience or even your potential that
is. Why does this matter? Because a simple, clear
profile builds up that trust. It reassures your
clients that you're the right person for the
job, let's break it down. For your profile, this often
is the first impression, make it count by being
concise and informative here. Your posts and the tone, these should reflect
your personality, your professionalism, and being consistent really shows
clients that you're reliable. Clarity and experience highlight your strengths.
Nice and clearly. Even if you're newer, focus on your potential and what you
can bring to the table. Remember, your online presence
is your digital handshake. Let's make sure it's a firm
and very confident one. So to create an impactful
online profile, it's crucial that it clearly communicates
three main things. Who you help, what you do, and the outcome you provide. This clarity helps
potential clients understand your
valuable instantly. For example, you might say, I help small
business owners stay consistent online with simple content creation
and admin support. Email me at data da. Notice how this example is short, clear,
and professional. It effectively
outlines your services and how clients can reach you. Remember, each part of your profile should
serve a purpose. So what to avoid
on your profile? First and foremost,
avoid using phrases like new freelancer or
looking for opportunities. These can make you appear really inexperienced
or desperate for work. Instead, showcase confidence
in your abilities. Next, steer clear of,
I can do anything. Uh m. While it might seem
you need to be versatile, it comes across
as you unfocused. Clients are looking for specific skills that
match their needs. Highlight your niche expertise. Also, long paragraphs
are a no go. Your profile should
be easy to scan, keep it concise
and to the point. Use bullet points
if you can as well. That helps break
it up and make it easy for people to skim read it. Lastly, avoid
listing vague skills like good communicator
or really organized. Be specific about
what you offer and how you can solve problems
with your potential clients. Remember, by keeping your
profile, niche focused, confident, and
specific, you're more likely to attract the
right opportunities. So here's your
little check list. Your profile must
include a cliniche, clear offer, location
is optional. Contact method, a simple intro, friendly photo or a logo. This makes you look ready to work even with no experience. All your profiles on
Link TI, Facebook, whatever profile you're using, anything on the
freelance marketplaces. This is your profile as well. Include all of it. Include your contact
details as well, different ways to get in touch or ask people to message you. But be sure that you've got your notifications on your
phone, ready to respond. But it's really important to
make sure that it's fully completed because if people see a post by you and they go, Oh, I really like what
this passing has to say, they'll go on your
profile, and if it's incomplete or it's not
clear, they'll come off. But if it does say, I support this and this
and I do this and this, you'll get more messages
that way and it's a really good important step to basically get
in found as well. So go ahead, have a
look at your profiles, have a look if you're NIGDIn, keep profile set up properly. If you're on all the
social media platforms, make sure it's all set up. If you're on marketplaces, same thing, set it up. Think about setting
all your profiles and making sure you're as visible
as humanly possible too.
4. Finding clients on social media: In this lesson,
we're going to cover our finding clients
on social media. Let's dive into the
Instagram strategy. Let's focus on a few key areas that will help you effectively
use this platform. Things to focus on include posting simple content,
using a clear niche, engaging with your
ideal clients, sending friendly conversations,
not just pictures, using stories to show your work. Those are just a few of the examples of
what you can do on Instagram to engage
with people better. You do not need a big audience when it comes
to your clients. Your clients will find you through whatever you're posting
and that type of thing. You could have as many as
100 people that follow you, but it only takes
one person to find you on Instagram that can
change things for you. Now let's look at a favorite of mine, Facebook group strategy. It is a fantastic
opportunity for you. They're one of the
easiest places to connect with
potential clients. Let's explore how you do that. First, join groups that
align with your niche. This is really important.
You want to be where your ideal clients
are already gathering. Next, engage thoughtfully by commenting on posts that
resonate with your skills, share insights, add value to the conversations without
being overly spammy. Remember, these groups are a place to build
genuine connections. When you see help needed posts, respond with helpful
suggestions. It's about being a
resource rather than being making a sale at
the end of the day. As you participate regularly, you'll build familiarity
within those groups. Over time, clients will
naturally gravitate towards you because they see you as helpful
and knowledgeable. So be really active on there
and be really genuine and watch how you interact
with others because you can make some really good
relationships on there, which is really a great way to naturally create a relationship and to naturally fall into a
client's lab, to be honest. I've used this
platform for years, and I found so many
clients on them. Those groups are great. People are always looking
for answers for things, the more resourceful
you are, the better. Right. Let's look at LinkedIn. LinkedIn is a powerful platform, especially for
service providers. So let's see how you can
make the most of it. With this, your weekly actions need to be straightforward,
yet impactful. First, aim to post at
least once a week. This keeps your
profile active and very visible and it's
manageable as well. Just one post is all it takes. Then engage with the community by commenting on industry posts, sharing content that's
really relevant. This not only increases
your visibility, but also positions you as an informed participant
in your field. Additionally, make connections with small business owners. They can be invaluable contacts who may eventually
need your services, so get clicking connections, anything that's relevant to small businesses or
your industry as well. Finally, share simple tips
related to your niche. This is really helpful
because it demonstrates your expertise and
provides value without you feeling overwhelmed and overwhelming
your audience too. Remember, staying consistent
is the key to this. LinkedIn rewards
activity, so keep showing up and over time,
you'll see benefits. You'll find this with all of the platforms we've
gone through, the more consistent you are, the more active you are, the more relevant and more to
the top of somebody's feed, your posts will get pushed. The more you're seen, the more people will
hear you basically. So when reaching out
to potential client, you've probably got
someone and you're like, Oh, they would fit with me. Here's a great non salesy kind of message just to get the
conversation starting. So you can say, Hey, I'm Donna, I've been following your business and
love what you're doing. If you ever need support with such and such like social
media, feel free to reach out. I'd be happy to help.
There's no pressure, there's no awkwardness, it's
just connection building. That's all you're
doing and you can send these out to as many people
as you want, to be honest, one of those messages
could lead to a great relationship and
eventually a client as well. So keep it simple. When it comes to social media, you're not pushing yourself out there and going,
hire me, hire me. You're trying to
build a relationship. That's what social
media is there for. Have a think. What
actual platform do you want to
spend your time on? Because Instagram and LinkedIn and Facebook all need
a considerable amount of time per day and you don't want to burn out by trying to be on all of them
at the same time. Think about which
one aligns with you. Instagram has a range of people, I think we've shared
in the other lesson where you'll find
virtual assistants, bloggers, coaches, that
kind of businesses. Facebook, you can
get a whole host of things and then
you've got LinkedIn, which is probably the
higher professionals, the bigger businesses,
that kind of thing. Think about where your
potential clients would be and then make
a plan from there.
5. Finding clients through outreach : In Sasa, we're going to look at finding clients
through outreach. Outreach is a powerful tool
in our business toolkit, but it's important to
approach it in the right way. Unlike cold selling,
outreach is about starting conversations and building
meaningful relationships. The core of outreach is offering genuine help and being
visible in your niche. It's about showing up consistently
and being a resource. Remember, outreach is not
about making a quick sale, it's about connecting
with others. Think of outreach as a
way to introduce yourself and your services in a non
invasive friendly manner. So let's talk about
effectively communicating your outreach message
using simple templates. This is designed
to help you start that meaningful
conversation. Here it is. Hey, I noticed you, such and such,
mention something you do help audience with service. If you ever need support,
I'll be glad to help. Bit like social media in a way, but it's a little bit
differently phrased. This message is friendly, short, and professional, making it easy for recipients
to engage with you. Remember the goal here is to
be approachable and genuine. You're offering help,
not pushing a sale. So let's talk about who you
should be reaching out to. Consider reaching out to a
wide range of individuals. This can include small
business owners, coaches, creators, boggers, startups and
local businesses. Essentially, anyone who would benefit from what
you specialize. Remember, the goal
is to connect with those who align with
your niche though. By expanding your network
to include these groups, you're not just
broadening your outreach, you're building more
meaningful connections. That can lead to a mutual
beneficial opportunity. So here is a bit of a
daily routine for you. It's very simple.
Each day aim to send three friendly messages
to potential connections. This personal touch can significantly enhance
your relationships. Next, comment on five posts. Engaging with the content
shows that you're active and genuinely interested in what others are sharing too. Next, connect with two people
in your niche each day, which will help expand your
network steadily as well. Remember, it's not
just about quantity but the quality of
those connections. Finally, share one helpful post. This not only showcases
your expertise, but also provides
value to your network. Do this on a daily routine. This is basically
your daily template. You could outreach on
various platforms. You could do it
through, for example, going on somebody's
website and you can do it through a
contact form on there. You can do it through direct
messages on LinkedIn, same on Instagram and
same on Facebook. But reach out to these people. It's nice to have
a conversation, see how people are doing and that message can create a good
relationship from day one. Even if they don't
need your services, right this second, you will be their first point of
contact when they do.
6. Using job boards and marketplaces: In this lesson, we're
going to look at using job boards and marketplaces
more effectively. Have you ever wondered
how to quickly get your foot in the door as a freelancer
and entrepreneur? Platforms like job boards and marketplaces offer
several advantages, and we're going to
go through them now. First, they provide
fast opportunities. This means you can
start building your client base much sooner
than you might expect. Secondly, these platforms are beginner friendly,
which is always great. They're designed to help you navigate the landscape easily, even if you're starting out. Another benefit is that they offer clear job
descriptions which can help you understand exactly
what it is expected from you. This clarity is crucial, especially when you're new to the field and you need to know a bit more about what they
want and what you can offer. Finally, these platforms allow you to work on experience
building projects. Each project you take
on helps you to grow your skill set and expands
that portfolio of yours. Overall, using these platforms
is a strategic way to gain early clients and start building a solid professional foundation. So how do you stand out
in the applications? Well, first of all, here's a really good
structure for you. Start by mentioning the problem your potential client is facing. This grabs their attention and shows you
understand their needs. Then clearly explain how you
can help solve that problem. Next, share a relevant sample or example of your password. This provides evidence of capabilities and builds
that trust a bit more. Finally, end your application
on a confident note. Remember, shorter
applications often work better as they're more likely to hold the client's
attention as well. By following this structure, you can craft
applications to stand out above the rest compared to people that will spend
ages just adding all of these generic
things into it. Keep it more personalized. The more personalized,
more relevant is, the more likely you're probably going to get
an interview from. So here are a few
common mistakes. First, stay clear of copy pasting proposals.
Don't do them. It can come across as impersonal and may not address the
unique needs of each climb. People actually can see
through these as well. If it's the same
thing and there's no link to what they want
or what they're offering, then they clearly
know it's generic. Next, avoid undercutting
on your price. While it might seem tempting, it can undervalue your skills and set a precedent that's
hard to change later. If you put it low, it's
going to end up staying low. Also keep writing
clear and concise. Long paragraphs can lose the reader's attention
and dilute your message. Make sure that it's skimmable. But do bullet
points to break up, add headings if needed
into it to break it up, but do not do long paragraphs. Lastly, maintain
confidence in your tone. Avoid language
that sounds unsure as it can impact how a
client perceives you. Remember, staying confident
and concise helps you to stand down and leaves
a lasting impression too.
7. Turning conversations into clients: In our last lesson,
we're going to look at turning conversations
into clients. So there are some signs when someone is a potential client, and this is what you'll
be looking out for. So notice when someone
asks questions about your work or mentions
feeling overwhelmed. These are the signs that, you
know, they need some help. If they talk about lacking time or react positively
to your content, it's a really good
strong indicator that they're interested
in what you do as well. So the minute you notice
any sign of interest, that is an opportunity to
then introduce them into, you know, you do, what you offer, and then that can lead to being a
potential client. How do you actually move in the conversation
to paid work? There's a bit of a transition. Here's a bit of a
helpful phrase. So when someone shows interest, you're talking for
a little while and they're lacking
time and they're like, yeah, I could do with someone
like you kind of thing. That's a good indicator.
Here's a phrase you could talk about. If you'd like, I can take you over that for you.
Here's how I work. That kind of line
is a simple line that opens that door to sharing more about what you offer. You can then highlight, for example, your service, your packages, your pricing, be really transparent
about what you do, who you work with, the more questions they
have the better, I always find that
when you're talking to people, they show interest, you start talk them
through some of the the more questions they
ask, the better it is. They're really getting a sense of how you're going to
fit into their business, how things are going
to work with them. You can find out a lot about the type of relationship
you'd have with them and this can be a good
thing or a bad thing as well. If a person says to you, Yeah, I do it, I use communication
through WhatsApp and you're like, Yeah, that's great. You click in that
way, communication, you start talking, things
connect quite well. That's a good indicator that
they would be a good claim. The ones that you
need to avoid are the ones that basically
say things like, yeah, you need to be
around all the time. I have last minute
things to do and that start working might not work for you and that's
when you go, yeah, that's not how I work
and then you can then set that boundary of,
I work like this, and then that's the point
where they either continue the conversation
or they basically go, yeah, that
doesn't work for me. And then it's a
simple conversation. It doesn't need to be awkward, it's just you telling
them one thing and then responding in a way. So it needs to be a simple and smooth
and easy conversation. I find that once you get into the conversation
part of what you do and they seem interested, it flows really, really
easy from that point on. But try and see if
it matches up what you want and what you do
with what they want as well. That's how you know
that you'll have a good lasting client as well. So when you have
the conversation, you're having it
and there will be some common objections
about certain things. You'll get things like,
it's too expensive. That's when you say,
okay, that's fine. With empathy and flexibility,
totally understand. I do offer smaller packages, and then you pause and
just see what they say. There's the hesitation
where I'm not ready yet. Then you can just
reassure them, say, no problem, feel free to
reach out to me anytime. Here's my card, here's
my email address. You know how to
get in contact me. When you're ready, you're ready. I always find that's
a good one as well. In particular, people
might be at that point where they just haven't got the capacity to
think about ahead. Then when they do get to that
point, they'll go, yeah, I remember having this
conversation with such and such. I'll go back to them now. It's always good because then you'll be in the
back of the mind of you've already had
the conversation, you know they have interest. It's a bit of a waiting game. At that point and you'll find
when people are interested, they'll come to you
when they're ready. There's no point pushing,
pushing, pushing, but if you do this, this this, you could be here right now. You need to let people accept that they're going to get help with what they're doing. So that's always a
really common one. But always just be check in every so often like,
how are you doing? If you've got that
relationship, just checking in, I saw this or if you
see them on LinkedIn, respond or add a comment
or something so that they know that you're active and that you're still
around as well. It always helps keep
you back of the mind. And lastly, the other one is can we start with
something small? Yeah, you can always say, yes, I offer a start package. This shows your willingness
to meet with where they are. Sometimes people want to
start small and they'll grow. A lot of time, you might have a client that wants eight
posts a month kind of thing. But then the business starts to thrive and then
at that point, things can progress
with you as well. But because you're doing a
fantastic job with the eight, then they'll be like, Oh, here's some additional work.
Are you happy with that? Um, so sometimes starting small is not necessarily
a bad thing, because it can progress with the sort of customers
that you have as well. And finally, the
follow up strategy. So this is a part of converting conversation into,
you know, paid work. So this is just, you know, after 48 hours, you know, send a simple friendly message
saying just check in in case you had any more
questions, happy to help. All you're saying is that you're showing you attentive and supportive without
being a nuisance as well, and the fact is, for example, if
you talk to them, you're not got that
relationship quite yet, but you're on LinkedIn, it doesn't hurt to send
a message like this or had a great conversation. It was really great to
know about your business. If you do change your mind or you're still
thinking about it, I'm here when you
have questions. I can answer them for
you whenever you need me to. Do one follow up. Just remember, it's just
really important to keep it as professional as possible without overstepping that space. They don't like it when you
keep pestering them with, have you had time to check in? Have you thought anymore,
they don't like the pressure. People do not like
it and they will back away the minute
you start doing that. So a follow up is
not a bad thing, but do give it a couple of days. You don't want to come
across as too eager, but at the same time
if they said, no, I'm not quite ready yet, you don't want to be
persistent on that. You just want to say, look,
it was great talking to you. It's quite a friendly thing and people will remember that. People who pressurize, they'll more likely block
you or they just won't respond back
to you because that's not the type of person
they want to work with. Hopefully, this has given
you some insight into how to go from the conversation to the client side of things. What you'll find is once you start having the first
conversation with someone, that nervous feeling that
you'll have for many of us when talking to
people about what we do can be a bit much. But once you've had that
initial conversation with someone, it is easier. It is honestly easier. Once they're showing interest, it's great because then you can throw your passion
into your tone of voice, and into what you're
saying and share, I can show you what
I've been working on. I've been doing this,
I've been doing this, it's on my website,
that kind of thing. And you can really be really
positive about what you do. It's nice in person as well, but you can also do it through connections on social
media and stuff. It doesn't have to necessarily be a person in person thing. You can start conversation
with pretty much anyone. You can start conversation
with someone, you love their content
and you're just like, I really like that, blah blah. And then they might go, Oh, they'll look at your profile
and they'll be like, Oh, you do this. Then it could be an initial
conversation from that. It could be anytime, anywhere, any friends, any networking
event, you name it, you can build up those
relationships to the point where they are interested
and they do think about you. If they don't want your service, they might recommend
you to someone else. That's always a good thing too. So I hope you
enjoyed this course, head over to the projects. I want you all to do
the little project. It's just, you know, so that you've got something
to take away from this and show me that you enjoyed this and you learned a lot as well. And yeah, head over and upload your project as
soon as you're done.