How to Become a Virtual Assistant | Lorena Chaffer | Skillshare

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How to Become a Virtual Assistant

teacher avatar Lorena Chaffer, Brand Designer

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Lessons in This Class

    • 1.

      Introduction - What is a VA?


    • 2.

      Step One and Two


    • 3.

      Step Three


    • 4.

      Step Four and Five


    • 5.

      Steps Six and Seven


    • 6.

      Final Thoughts


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About This Class

In this class, I will give you the 7 Basics Steps to become a Virtual Assistant! 

When I first started as a VA, there weren't a lot of people giving this information in one place. I created this so you don't have to go through the same thing. 

I really recommend that you prepare a pen and paper to take notes during this class! 

We will cover:

  • What is a Virtual Assistant and what to have in mind when becoming one.
  • What services can you offer as a VA.
  • How to choose your Ideal Client
  • How to prepare your social media accounts and Portfolio
  • Where to find clients
  • How to price your services

This class is for you if you want to work from home or become a Digital Nomad, but you're not sure where to start.

I'll see you in the class!

Meet Your Teacher

Teacher Profile Image

Lorena Chaffer

Brand Designer


Hey! Welcome. Thank you for checking out my classes on Skillshare. 

My name is Lorena and I am a Brand Designer. I work with Coaches and Ecommerce businesses from around the globe, helping them brand or re-brand their businesses and/or programs, by providing high-level graphic design, client experience & brand strategy.

In 2019, I quit my 9-5 job without a clue about what I wanted to do next. I only knew I couldn't do that life anymore! After a lot of research (and therapy, to be honest) I became a Creative Virtual Assistant in June and started taking on clients. Since then my business has evolved a lot, and now as a Brand Designer, I focus on my zone of genius: graphic design, strategy, and having fun!

My classes are born out of a desi... See full profile

Level: All Levels

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1. Introduction - What is a VA?: welcome to these class on how to become a virtual assistant. I am so excited to have you here in this class. I will give you the seven basic steps that I personally took. What I became a V A. My name is loading a tougher and I am a creative virtual assistant. I specialize in graphic design and video editing. Ah, virtual assistant is a person who provides support services. This could be administrative, creative or technical support. Two other businesses from a remote location. Virtual assistants are in demand right now, especially by entrepreneurs and online businesses. A sir virtual system. You will provide services remotely to these businesses. You can offer a great variety of services and we will cover all of these later in this class. By the end of this class, you will know exactly if this is meant for you. You will decide what services to offer. It will find out your ideal client. You will set up your social media and portfolio. You will decide on your pricing and you will start finding potential clients. There's a pdf you will need to download to make your project for these class. Once you upload it. I will review it myself and give you feedback. So if you're interested on starting us of yea but still have some doubts, keep watching the next lesson. 2. Step One and Two: welcome to the first lesson on this class. For our first step, we will think about what does this job come with and think If it aligns with what you want for your life, Do you want to work from home? Thus this aligned with your current life, for example? Maybe you are a new mom and this kind of job could really help you. Do you want to work for yourself? Are you good at working for yourself, or do you need someone else to tell you what to do? Are you good at organizing your own time again? Maybe you work better when someone else is telling you what to do. There's nothing wrong with that. We are all different people and we respond better to different things. Do you tend to procrastinate when you are not being pushed to do something? Well, procrastinate, to be honest, but we have to be willing to stay consistent with our work as a V A. Are you okay? Living with any regular income? They're good. Be clients that last for months and months. But you can't know exactly what are you earning each month in advance. So you have to be okay with that. So keep in mind all of these before starting with your V a business off course as aviary myself, I can tell you that it's a great business to start, but as Mark Manson would say, it comes with a shit sandwich. You have to be okay eating. Now you're going to think about your skills and your personality. Are you a shy or outgoing person? Personally, I am a bit shy, so I prefer to talk to people via social media. I'm better at it. But if you are very outgoing, maybe you're better at making in person conversations. Do you have experience in sales or marketing? If you do amazing, you will be able to use it as a virtual assistant. But don't worry. If you don't, there's plenty of other things to do. Do you like talking and interacting with people? Similar as the first question? If you like interacting with people, you can use that and go to networking events to meet potential clients. Do you have experience as a receptionist, secretary or assistant? This can help you to show experience on your resume. Do you have any creative skills like graphic design or Web design. This will not only help you to get clients, but it will also help you to design your website, portfolio and social media profiles. 3. Step Three: in step three, you will decide what services are you going to offer. I recommend that you focused on three or four services. Max. When I started as a V A, I chose too much services and you couldn't tell what my skills really were. It was all over the place When choosing your services have in mind the following things first. Things you already know how to do things you feel comfortable doing and that you don't have to go out and learn how to do. You can learn more stuff once you start working and second things you enjoy doing. Keep in mind that you will have to do this every single day. So maybe don't include things that you know, but you don't enjoy doing so. There's two types of services general and high end. Obviously, high end services are paid more, but at the same time, you have to be an expert in the field and have a lot of experience on it. If you have experience on graphic design, marketing, Web development, painters, marketing, etcetera, you can start offering high end services right now. But if you're just starting out, don't worry. I recommend that you start with general services like email management, calendar management, etcetera. There's nothing wrong to start this way. You know there's a lot off base that are so good at the services that they turned this into a high end service. You can also start with the basics and then start learning. Ah, high end service that you like. So to finish this up, download the PdF and start writing out your services. These are some examples for general services. We have mostly administrative and organization services like email management, calendar management, basic bookkeeping, travel arrangements and planning. This is a big one transcribe video and audio files, creating forms on reports all nine research moderating blocks and Facebook groups comments etcetera. And these are some examples of high end services. Email marketing graphic designed. This is a big one, and this is the one that I do my itself. Create and manage Facebook groups, Facebook ads, Tweeter management, painters management, video editing, Web development, pocus management content writing s your writing a big one, too. YouTube management and social media marketing and hers allowed more 4. Step Four and Five: on step for you will choose your ideal client now. This is a little controversial. There's people that say that you can't start to find clients without figuring out your ideal client first. And there's people that say it's not really important. In my opinion, you can start to work without having perfectly clear your ideal client, but at the same time, it's important to have it to be able to make better choices. That doesn't mean that you can't work with people other than your ideal client to choose your ideal client. Have in mind the following things. What services are you offering and who can they help? What are your passions, your hobbies? What do you like to do on your free time? What are your interests? Are you a mom? Do you like dogs? Do you like to go to the gym? You know what I'm talking about. Just list your passions and your interests. Now think about a person with the same interests us as you, who can benefit from your services. For example, Maybe you are a new mom, and you like the whole things out of their babies. So maybe you can offer your service Teoh, a small business that sells baby clothes. You know, remember that you're going to speak to this person daily, so you have to make sure that you have things in common with them. Now we will prepare your social media and portfolio on step five. I really don't think that having a website will make a huge difference of the start. You can make one if you want off course, but in my experience you don't need one to start working. So here's the three things I recommend creating first of all of mega Facebook business page . Include in this page a professional photo or a good quality photo in some simple graphics where you are mentioning your services, you can make this graphics on Camba, for example. This page has to be visible on your personal profile. This is really, really important. So write it down. I will get a little more into these later, but it's really important. You will also have to make an instagram account specifically for your business. Now this actually depends on ho. Your ideal client is, But if your ideal client hangs out on Instagram, you should be there, too. Make sure to post on your feet a few times a week, maybe four times a week. Use hashtag on your posts. Post stories every single day. Follow people that look like your ideal client and start engaging with them and off course . You will need a portfolio to show your experience. This can be made literally any word that you can show your experience. Nothing fancy. You can use Kamba tumbler weeks. Whatever you prefer. Keep in mind that it has to look professional off course and easy to understand for your clients. 5. Steps Six and Seven: now Step six were to find clients. They're sexually a lot of ways that new clients can show up. But in my experience, these are the main ones. First people you already know. I know sometimes we are afraid off sharing with others are new business. We are afraid of what people may say. I get it. I've been there too. Sometimes I am there to. But we have to remember that this is a great way to find new clients. Yeah, Maybe the people you know don't need your services right now, but they may know someone who thus, So it's a really good place to start. There's a gun place to find clients is on Facebook groups. Here. You can find your ideal client search for three or four groups. Were your ideal client, hangs out and start engaging on the posts. Now, this is why it's so important to have your business page linked to your personal profile. So once you start engaging in the posts, people can go to your personal profile and find your business page right away. So remember to have your business page linked to your personal profile. Okay? Instagram is a great one. Like I said before, if your ideal client hangs out on Instagram, you have to be there to To find clients here is really important that you show up consistently and that you interact with your ideal client. Listen to this carefully. The number of followers you have doesn't matter. You can make a great income without a lot of followers, so don't worry about that. Just show up consistently and be there for your ideal client. The last one is referrals. If you already hard, a client asked them to recommend you to their friends and colleagues. Maybe they will do it without you asking if you want. You can also offer discounts to your current clients if they bring new ones to you. Now the last step is pricing. This is very subjective. You can have two options here, basically to charge per hour or by package. I personally charged by package, and I recommend that you do that a swell. Obviously you can charge hourly if you prefer, but I really think packages are better. You can work at your own pace without having to control your hours exactly and for example , if you charge ah 100 for package, and you work for 10 hours. Your hourly rate would be $10 for example. But as you gain experience as and as you get faster at the work, let's say you go down by seven hours instead of Tim. Now, your hourly rate is 14. Without really do him anything, you got a rates. So this way you're getting paid for the results you deliver, not the hours that it takes you to do that. Pricing your services really depends on you on how much experience you have and how much do you actually feel comfortable charging? You can always rise your prices, so I recommend that you start with a price that makes you feel good and feel confident about yourself. 6. Final Thoughts: So these are the basic steps you need to make to become a virtual assistant. If you have any questions, feel free to contact me here on skill share or send me an email if you prefer. Don't forget to post your project. I can't wait to see it. You can download the pdf start feeling everything and then send it to me and I will review it for you. Thank you so much for taking this class. And I will see you in the next one by