Transcripts
1. Introduction: Welcome to SEO. My name is Donna and I'm going to be taking you through
this entire course. It is going to be nice and
beginner level for you. There won't be too much jargon
throughout this course. At the end, there will be a
nice booklet for you to go through just to refer
back to basically. And there will be a checklist on the last lesson of
this course as well, just to give you some actions to take away from this course. The outcomes of this course
are pretty straightforward. We're going to first
talk about SEO, if this is a new term for you, it's not scary, a promise, but we'll just
discuss what it is. Then we're going to
look at the types of SR on how search engine works. The innounsph keywords, one oh one, they're
very important. This is an interesting
lesson for you. Everything you need
to know about that. Then we're going
to look at things like using search analytics. This is going to help you improve on your store
if you've got one open, or for things that you
have in the back of your mind when
you've got one open. Then we're going
to look at how to optimize your shop page. We're going to have some
nice actions for you to do. Then finally, the last
lesson is a checklist. This is how to optimize
your shop for T search. If you're new to
this, which is great, then this course is for you
if you're an existing Iona. This is fantastic because this will help you improve
on your listings. Think about all
the little things that you might not
have done quite yet or if you're struggling with sales. This is
the course for you. This course is going
to incorporate basically all the ins and
outs you probably haven't come across or you may have set your listings
in your shop fairly quickly and you've left out a few little minor
things that could impact your sales and
people finding you. This is what we're going
to cover in this course. Moving on to the next lesson.
2. What is SEO: What is SEO? I have summed this up on one
slide purely for the fact that we are going to be covering off different parts of SEO. In the next few lessons, there are going to be loads of different moving parts and different things that
we'll be going through. This is just an overview. Seo stands for Search
Engine Optimization. This is a super tool that makes your shop and things
get found easier. Like on Google being Yahoo, even on as it's all about helping people find
what you're looking for. If you think back to the
last couple of weeks, if you're thinking about
something going, oh, I want to know about this, You would then use Google or Bing, or Yahoo, and you
would search for it. That's what it's all about. And it will bring up the
most relevant things that you want to basically find out about whatever you've
typed in to search for. That's how Es works as well. But there are differences between search engines
like Google, Bing, and Yahoo compared to E.
That's why I put this course together just to make it
easier for you to understand. I've broken it all down into nice little chunks so that you can actually utilize some of the
things I've taught you. We're now going to move
on to the next lesson, which is all about the two
types of CO, in, at a.
3. The two types of SEO on Etsy: The two types of SEO on
C we're going to cover. Now when it comes to T, there are two main ones. You've got listing SEO
and we've got shop SEO. First of all, we're
going to cover listing. This is like giving your item a special name tag
so knows what it is. Use words that people
might search for when they're looking for your
item. I've done an example. For example, if you're
selling handmade candles, you want to be using words
like scented candles or soil candles in your listing,
title and description. On the left, I
provide an example. You can see there
scented candle, home fragrance, soy
wax candles, candles. These are all keywords, but what you'll find is these will be also in the
description as well. It's basically trying to
get your listing shown to as many people as possible when they're using those
specific keywords. This is listing S,
this is your items, your shop is different. You use keywords that describe what you sell in
your shop through your shop title announcements, which I've actually highlighted on the picture to your left. You can see in the circle you would include keywords in
that in your policies. Policies can be found when
you click onto somebody. There's a few tabs, but you can see that in a later lesson. What this does is it helps C understand what
your shop is about. It can show your items to
the right people as well. Listing SEO is for your
individual products shop. Seo is your entire shop. Both of these together
are really important. If you have fantastic listings for individual products
but your shop, no one really knows
what you're about, you're losing that element of getting found
easier. Do you mean? Yes, this is listing
and shop SEO. We're now going to
go onto a lesson about how C search works. You understand a
little bit more about what you need to be doing
on things to avoid.
4. How Etsy Search Works: In this lesson, let's discover
how C search engine works. There are two phases
of how search works. Basically, you have query
matching and ranking. I'm going to explore them in a little bit more
depth right now. Query matching, this is when someone looks for
something on at all. Items for sale are
checked to see which ones match and
what you're looking for. A search will look at things
like the titles, the tags, descriptions, categories, and details that you've
added to your listing. We will go into a bit more depth about all those
details later on. Don't panic too much about this, but yeah, this is basically
what a query matches. When you do a query match, this is one aspect that you need to be making sure
that you fill in. Basically, this is to
do with your tags. These tags are really important. These are the search terms that people will
be searching for. Basically, as you can see, I've done an example
On the left hand side, what it says is it
says you need to do up to 13 tags to help people
search for your listings. What I've done is I've done
different variations of different ways to describe something. These are gift tags. You've got gift
tag tag download, and then you've got
happy birthday, birthday, birthday tag. Different words of
describing something. Basically you need
to be thinking about your listing will have
different variations. Somebody might call
something a print, someone might call
it something else. You need to be doing
a bit of homework. When it comes to
product listings, these are the things
that your query match will match against. We're going to be going into a bit more depth about
these types of things, but this is the mean way
that somebody will find. You will find, you know, your query, this
is a query match. This is what basically
people will find. Ranking. Ranking
is very different. After we find all the
items that match somebody, type something in, we will then decide which ones to show. This is going a level of
importance basically. But there are so many aspects to this that factor into this. It's not like I'll just
throw it together. All these match this
person's query. There is an actual formula to. I will give you a quick tip. Having good information about your listings and your shop, having them all up to date, all areas filled out as much as possible will help
you in your ranking. But I'm going to cover
a few more parts of this ranking
business as well. These are the factors
that will go into it. First of all,
relevance will matter. They will look at the tags, the titles, the
listing scription, seeing if it's relevant
enough to the query, basically, because
there's a lot of variations that can pop up. Then it will go by the
listing quality score. Everything I'm discussing
is the basics. By the way, if you want to look into this in a
little bit more depth, go onto C, go on to
other blocks and things. People go into a
lot more detail. But I don't want to overload
you with information. I'm just going to give
you the basics of things because there
is a checklist at the end of this
that will help you just go step by step and
what you need to be doing. But this is just so that you
know what Ts is looking for. Basically, the quality score is based on a number of things. It is based on buyers
clicking on your listings. It basically means, oh yeah, that's relevant to
what I've searched. They're seeing the link between, that's why your quality
score increases. People start
favoriting your items. That means, okay, query the favorited.
There's the link there. They're seeing the link of somebody's querying,
someone's favoriting. That's clearly what
they're after. And then your quality
score increases the more people engage and interact with, you
know, your listings. They might also purchase
an item they have seen in a search result and you may have popped up in that as well, but then they're seeing
that link as well. The low as a little link links add up to your quality score. This has to be one of the most
important factors for SEO. The higher quality score, the more sales you get. You might have the best
keywords you might have. Every everything is optimized as much as humanly possible. If your quality
score is really low, those listers will not get seen. It's really important to try and increase those as
much as possible, but we can go into
that later on. The next thing that you
need to be thinking about is customer and
market experience score, etc, will promote a
five star repetition. Higher. In the
search over somebody who has for reviews
or customer service, they think if something
has a very low score that is untrustworthy
or is not high quality, that relates to
your quality score. If they don't see it, they're
no, that's not right. Also we have recency. This is a very interesting
tip to give you. When a new listening is created, it gets a small temporary
boost in search results. That search can learn more about how the
buyers interact with it. Even renewed listenings
get a similar small boost. Nobody really knows
how long it is. It could be a few
hours, a few days. This might play a huge part in your strategy and all of that when you're thinking
about listening might be worth doing it in a way that isn't
you're putting apps, every single thing, onto
your shop all at once. Maybe spread it out because those little boosts
might encourage people to see different parts of your shop as you're
going forward. But it's really interesting tip. I found this one out
myself and it really does work a couple more. We've got posted price,
believe it or not. This is an aspect
that absolutely, really likes where they will boost listings with
free shipping. If you go onto and you
search for as anything, free shipping will be
probably at the top of that, they will promote free
shipping over somebody saying, oh, I want to five of that, what you need to be doing
is building that cost into your shipping that people feel they're getting
free shipping. Amazing. Yeah, it feels a bit
more competitive. That's really important. Translation of language, something I've not
personally done, but it's something
that C has picked up. Whatever language
you've selected when you set up your account, you should be using
the same language throughout all your listings and tags does translate to
listening into other languages. But if you are fluent in
a different language, then it's probably a better
idea for you to translate it. Theta's translation might
not always be accurate. It's a bit like when you go on Google and you
type something in, it's not always right
or the tone can be very robotic or they
miss out some keywords. Basically the last
thing that all links to all the ranking is
shoppers habits at Taylor's search result. Specifically for each shopper, I actually found this one. Well, actually being with one of my friends and we were both looking at the exact same item. What this means is if me and my friend decide to both
look at the word jewelry, we will get different results because our shopping
habits have changed. Mine might show
different of jewelry, hers might go in a
different direction. It might go to specific
jewelry over general stuff. Who knows? But basically the results will be different
because it basically has an algorithm that basically
looks at your shopping habits and presents things
that they think you would buy over other things. That will take a big factor
into ranking as well. Hopefully, this is
given you a bit of insight into how ranking works. It's a really important aspect in getting the sales
getting noticed. It's really important
thing to look into, have a look on other forms
and things like that. More information on maybe
more actionable steps. Because it really,
really matters to just basically
optimize your shop as much as humanly possible. A lot of people who sur shops don't understand the background
and what's going on. And they might have a shop
for six months but no sales, but don't understand how
the search works properly. They're missing out on
those opportunities. That's the end of this lesson. We are now going to
crack on to keywords 11, which is another exciting lesson I'll look forward seeing then.
5. Keywords 101 Everything You Need to Know: Let's look at keywords, one oh one, everything
you need to know. Keywords are found in your tags, your titles, descriptions,
categories and attributes. They all link together to help match your listings
with the shopper's search. They're absolute everywhere. What they do is they
increase the chance of your items being appearing
in the search results on S. This is why you need strong keywords to
improve your visibility. What I've done is I've
done an example on the left hand side of
someone's description. What they've done is they've introduced keywords
into it for them. They've got tiny heart bracelet
Throughout all of this, they talk about jewelry. They use the word
bracelet a few times, separate away from those
three little words, but these are keywords, categories we'll just look at. Now, categories are
very similar to tags. We've looked at tags
in the last lesson. You know there's 13 tags. This is a different
type of thing. Basically what you're
doing is you're narrowing down where
your listing goes. This is called a category tag. You are basically saying, how does someone find
you if someone didn't search for you on the
search bar at the top, and they went by categories. As you can see, this
is for a gift tag. I've put it under paper, party supplies, paper
stickers, tags. If I want to look for tags, I might go down those
dropdowns to tags. For example, this
is what's really important when it comes to putting your
listening together. You need to be as
specific as you can. When it comes to putting
your listings on, try and put them in categories that are the most relevant. Sometimes you will find things just don't
fit into anything, but try and list
it into something you think somebody
research and find it in. Basically, attributes
is something when you put your
listing together. When we say attributes, it's additional details
about your listing. This is thinking
about the color, the material, it goes on and on. There's different things
that you can add into it. All of these things will
help your listing get notice if you type in
something to do with a color, for example, pink, and
you put tag for example. It will pick up the
fact that it recognizes your primary colors Pink and you use tag keyword
throughout everything. It will link those and put it as a listing to show
that potential buyer. It's really important
to fill out as much information
as humanly possible. Sometimes you'll
find you just can't, there isn't enough information. Some of the things won't relate to what you're trying to sell. But it's really important to put as much detail as
possible on it. You have to think
that as like ebay, where you've got
all those things. Clothing, What does
it come under? What material, what length,
that type of thing. This is the same
thing because not everyone is going to look
specifically for something. They could be quite broad minded or they might
be very narrow. They might want a pink piece of jewelry that's a bracelet. But if you've got all those
attributes filled out, they might even
ask for something for a silver bracelet,
for example. Then the material you
could add is silver. All these little things add up, but it might not necessarily
be in your keywords. All of these little things move together as like a big cog. Next part when it
comes to keywords is the title on your listing. This is generally
the first thing you'll see is the title. Then photos title is
really, really important. Keywords in your title can help you match with
a shopper's query. This is like one aspect of how you can match
with the query. They'll pull this information,
yeah, this is right. And they'll look through
the rest of information, your categories
attributes, to see if it will further match
a shoppers search. For example, if they looked
up as something very narrow, they might just go through
all the listings and then link with the ones
that are the most relevant. It matters with titles. What you've probably noticing on this one. This is a download. By the way, in this title, I've been very specific about
how many tags are getting. The theme of it, even stated
that that is themed in case somebody typed in
Happy Birthday theme and this will come
up and then a line. Download. They know
that when they look at this specific
item, it is a download. Most titles you'll see, I'll show you in the next statute slide
is they'll do a line, and then another
set of keywords, then a line, then another set. It doesn't need to be like
when it comes to the title. It doesn't need to
be, for example, 15 times have birthday
theme gift tags. That's it. It can be up to 140 characters. Most shoppers use those 140 characters
because you are adding as many key relevant words
to your title as possible. I'm going to share an example. This is an example, it's short, it's very clear, it's really well set out. What they've done is
they've thought of all the relevant keywords that will be search for
this particular item. They've put in set of
12 cocktail prints, and then they've typed in
other things like for example, another key word for this
particular item is wall. Then you've got the different
types of words for print. Decor is very popular words. When you're thinking
of your keywords, take a step back and think, where is this going to go? For example, decor
is like home word. If it's going to
go in the kitchen, then you could use
that reference, a commonplace that people put, you can use those as
keywords as well. They've obviously put
in very similar to me about it being a download,
printable and digital. Those are the three
key words to basically say this is a print,
that you can download, the printable that you do have a look at other
listings if I are you, if you've got something that's very similar
to certain listings, write down what
things that they use. You can learn from people. Always pick shops that
have got a lot of sales, a lot of items that vary because they'll
know what they're doing. Definitely take some time, do some research on this, but what you are basically
doing is you are just trying to give people options into
finding this specific item. Some people might not
necessarily put set of 12. Some people might put
minimalistic alcohol prints. Some people might put
classic cocktail art. Maybe it's not going
to always be exact, but it will put this in
front of people basically. I'm going to give
you another example. This is an example, a bad example that came
across somebody put personalized wash bag men's leather wash bag groomsman gift at a monogram. What they've done is they've put all these jumple
words into a title. Does that read really well? No, it's terrible. When you look at that, you
don't know what it is. There's no there's nothing to separate out
what it could be. If you look at the one below, this is the type of standard. You'll see across that they've done two key searches as such. Monogram, Blehberg
line, best gift. This is a really good example, you've separated it out. When people read
or skim read it, they will see what
that's about and go, oh, best man, yeah, that's right, but it's covering all those
key words as well. If you think about it as well, it relates to a
specific area as well. Here's something to think about. If your item could be used as a gift or it's got
a specific purpose. It's a birthday anniversary,
that type of thing. Put those ideas into the title. You could put gift for wife. Those terminology we'll
come up in searchers, don't just think
about the product, Think about the use of
the product as well. That will help you in
your keyword search. The next thing
we're going to look at is your listing descriptions. I've actually covered a
couple of these before. We're just going to look
at this one, SE search. Consider keywords and phrases within your listing description. When ranking your listing, they are going to look at keywords in your
title description, your tags to make sure
they're consistent. They're all relatable as well. In this one you can see
that is to do with earring, just through the fact that
all the details specify it. They've talked about it
being stunning earrings. They've used per earrings. They've mentioned
earrings on its own. They've mentioned weddings, they're using
different keywords. Jewelry is a popular
words in there as well, but in the main
description in the title, jewelers mentioned earrings
mentioned, parar, mentioned. They're using the
consistent wording, but in different ways. You wouldn't just use the
word parings once you might do study hearings or earrings for weddings
or something else. Looking at longer
keywords as well. It doesn't need to be like
two words, it could be. Slightly longer if you want it because those ones
stand out as well. Have a think about that too. Lastly, we're going
to go over tag. I'm just going to add a
few more bits into this because we've gone
over tags before, It is mentioned a lot. It is so important to utilize
them as much as possible. It just basically gives
you an opportunity to rephrase what you're
selling in different ways. I've given an example to the left side about
gift tags and the various types of
wording people could use to basically get them
to reach my product. But what I will say is there are four tips
when it comes to this. First of all, utilize all
13 tags as best you can. You will be surprised what tag will get someone
to your listing. It's important to
use all of them. Do use multi word phrases. It does allow you,
but it does have a character functional
basically limits it to, I think it's about
13 letters maybe. But it does come up and
tell you when you're basically typing in the words. But try multi words. I've done it on the
second example, gift tag download because people might actually
type that in. Do consider regional
phrases for example. It might be a local area
thing, you could say. If an item is basically Irish or made somewhere
else in America, you can use that
in the UK as well. You can add that
in location might help as well in terms of people are looking for a
specific item in a specific country that
could benefit you. Try using where you live, especially if you're
thinking about delivery and keeping a local, not abroad or anything. Try using that as well. Finally, do target
long tail keywords. Long tail just refers
to longer keywords. Basically, I don't think
I've got one on that, but have a look into this. Go onto some forums and
have a look into long tail. Keywords Does take some time to figure out which ones
are going to be relatable. They might be slightly different to what you're
thinking of basically, but it's worth putting in longer ones than
really short ones, like for example I've put in gift that might not necessarily get people
to actually go to it. Happy birthday tag
is probably more of a longer tail keyword. It's using all the
characters as well, but it's a longer search. Basically, it's just because people will look for
things specifically, sometimes people will look happy birthday tag than
gift tag sometimes. Or birthday birthday will not
bring people to a gift tag. They might be looking for
something completely different, but you never know what
keywords are going to work at. Other people doing products have a look at their keywords. The keywords will
help you with tags. These tags that you can see, try typing in the search engine and things that are
related to your products. See what pops up. See
what keywords appear. See what items appear as well. Because if you are going to
be using tags like this, you want them to be
finding the right product. It's all down to
quality ranking. Remember we talked
about another lesson. You want your ranking
to be better. You want them to, your products
to be seen as quality. Quality means that's exactly
what people are looking for. Spend some time researching
what you're going to promote, what everyone else is doing. It will help you massively. And a lot of C store
owners would have done their homework before
setting up their shop. Right. I think that's
enough of key words. I hope this has been
very informative. We are now going to go onto a lesson about using
search analytics. This is an interesting one. I'll join you in
the next lesson.
6. Using Search Analytics: We're going to look at
using such analytics. Such analytics gives you
an in depth data about the queries shoppers are
using to find your items. Which tags on your listings? Match shoppers, researchers, and how well your listings
are converting. This will be valuable. One shoppers up and running to see how your
listings are doing. You can also see the
average position in each search result, so you can track your
ranking throughout as well, which is really
important to find this. I've shown you on
the left hand side exactly where you
need to go for this. This is under your shop manager. Then you click Marketing. Then you click Search Analytics. This is a different part from where you see
the word stats. I'm going to cover stats
in a minute as well. Actually, the two are connected, but these are the
two main places that you'll look for information on how your listings are doing. When you click Search Analytics, you're going to get
something like this. On the left, you will see basically the same
as what I've got. You probably will have
a lot more if you're a very established Etsy shop or zero if you're just
dining out. But don't worry. Basically, what this
shows you is basically how how many people are
coming to your shop, how well your listings doing, how much money you're making, and how much you totally earned, which is really important. You can obviously
compare the dates, as you can see on this 25th of October to 24th of November, you can change, you can change it in the last
month, last week. However long you see how much information
there is on those months, the time frame is
entirely up to you. I'm going to talk you through
some key things to look at when it comes to data
visits is really important. As you can see the
big blue circle. I've had 14 visits, but I'm down 41.7% It's basically saying
compared to last month, I am a lot less. Last month I had a
lot higher viewing. That's interesting to me. When our shopper browses
your shop and listening, that counts as a visit. If they look on shop or
they're looking a listing, that is a visit, visits are assigned that
shoppers are clicking on your listings from the search results,
which is fantastic. But the thing that
you need to be concerned about is when you have a lot of visiting
but no sales, that's when you need
to start thinking about where are
things going wrong? Why are people not following
through doing things? They might favorite things, but you can start thinking about different ways to actually push people to follow through
with the buying journey. But that's a totally
different topic. But it gives you insight. Conversion rate is
just as important. This is not on the
search analytics. This is under your Stat section. When you click on Shop Manager, you'll go down and you'll see it looks like a
little biograph, I think. Then you'll see this lovely
biographer just here. This is one of my shops, I thought it shares. Just interesting to
see data in real life, conversion rate you can
see is 1% Basically, this is through people visiting
order to getting sales. Basically, basically what
you want this to be is 1-3% If it's higher
than 3% fantastic, you're doing something right. But on average it's 1-3%
which is really good. This will provide
insight as well. You can see on the graph
when I've got more visitors, as you can see, it looks
around October time. Wow. And went straight
up compared to April, which is probably
when I started. It was slowly moving, but clearly something has
pushed it up in the start, September towards
start of August even. And it started to move up
and then it slowly dip. Maybe something I'm doing isn't working or I haven't
listed in a while, maybe that's the reason why these are the things
you can start thinking about once you're
at store is alive. Sometimes you'll find
that people just leave at C stores and they just expect everything to
magically happen. There is sometimes actions
that you can take to help increase this conversion
is really important, just keep an eye
on that as well. The next thing you need to think about is your
average order value. This is less important. This is just to get
an idea of how much on average people are
spending on your shop. My example for this one is I have a revenue
of 40 pound, 23. Fantastic. With nine orders, that gives me four pound, 47 on average a customer
spending in my shop. Here's a little tip to increase
your average order value. Encourage shoppers to spend more by linking to other
similar products. When you look at listing, you often find you can incorporate this
onto all your listings. Similar items to what
people are looking for. Sometimes someone
goes on a listing, it's not exactly what they want, but you might offer
the solution of, oh, by the way, we
do have it in this. And then might go, yes,
that's what I want. And they'll click through
to another listing that you hold that will add
up your orders. There might be, say for example, if you're a jewelry shop
or something like that, you might link to similar items in a series or a collection. People might buy multiple items from you because it's
a collection of sort. Adding in those extra
links is really good idea. You can add them into
the descriptions, you can add in the
full link to it. You will see when you're doing research low to people do it, it's a great way
for people to get the person to follow through with buying
something from them. Or basically just to get people to click through
to different listings to see what they actually hot
have. It's worth doing. Average position
is another aspect where a listing appears in
social depends on the filters. Basically, this is all
included in the tags, the query and this filter. Moving parts in this. I know this is where you'll
see the filters. If you look through,
for example, free delivery, most
people will click on. This is I mentioned in
another lesson about free delivery shop location. If you mention UK in
some of your tag, this will pick up when they
click on shop location. Same as item format. If you mentioned that
it's a digital principle, this will be picked
up in the filter as well as well as putting in your tags
and things like that. The fact it'll be
picked up as a digital, not a physical because you
get actually asked that, it will basically help
in the filter as well. All of these aspects
on top of the quality, ranking and all of that are put into an order of where you'll fit in
the queries and stuff. Um, obviously at the beginning if you are doing ads and things, your ranking will change. You will be pushed
further up the page. It's different to Google search engine
when you think about it, because usually
there's only three ads and then there's
everybody else's. Sometimes there could be
a full page of people who've pushed their Es
listings, basically. Yeah. This is just
something you need to think about. The last thing. Right. This is such a
good thing to look into. You may have seen in one of my conversion charts that
went up and down, that could be down to seasons. This is what this
is going to cover. Second, you need to be thinking about year
over year trends. You may have had trends like on Instagram or Facebook or
something is the same. People have seasonal
shopping habits. For example, from
September onwards, most people start thinking about Christmas most of the time. Or people from say, mid April will start thinking about summer related
stuff, for example. Then later in the year they might think
about school year, the habits will change. This is a fantastic
thing that do, found in the seller handbook
under Marketplace Insights. What they do is they
do this review, what it does is it break down those interesting facts and figures and stuff
that's going on. In E, they offer really good insights into
basically improving your shop. Things that are doing well, things aren't doing well. Things that you'll be avoiding, people's shopping
habits as well, they'll introduce this full
report is worth doing, its eight minute breed. You could read that while
waiting for something, but it gives you so
many insights that will actually benefit you if your products relate to a particular season or
anything like that, or there's been a dip. This could be the reason why sometimes you don't
need to panic and your listings will pick up in conversions and things
at certain points. But this is a report that
you're worth reading, they tend to do. All of the reports over the last couple of years
is actually on here. You can have a look at
all of them previously, you can have a look at
different things on this marketplace insights for some more interesting reads
about what's going on. It's worth looking
into this as well.
7. How to optimise Etsy shop pages: We've got a few
more lessons to go, but this one is all about how to optimize your shop pages. These are really
useful things that you should be doing if
you haven't already. I'm just going to
go through some of the key things
to think about. You need to be using high
quality product photos. Use high resolution to showcase your products
from different angles. Make sure they've
got good lighting and focus on capturing detail. Include live shots as well. If you can always
add in alt text. The reason for this is
for people that have issues looking at
photos and things. This text absolutely helps them. It's accessible for people. The reason for this is if a photo kinda
doesn't look great, quality blur, no
one can really see what the products about
is really off putting. And people will come
off your site and it'll be seen as poor quality, which is not what you want. The next thing you need
to be thinking about is compelling
product description. Write details engaging in description using
relevant keywords. Think about those words we've
mentioned multiple times. They could be short phrases, but use them maybe three or four or something in the description but
in different ways. Have a think look at other people's descriptions
and see where you can fit in the keywords and
inter sentences as well. You don't want them just
thrown in all over the place. Make sure to highlight
unique features, materials, dimensions. Anything that stands out basically shows off what the
actual product is about. And try and use storytelling to create an emotional connection
with potential buyers. It really matters
all of this because people do tend to
read the description, something they want to
know a bit more about. Say for example,
piece of jewelry. They want to know
what size it is, what size the chain is, what stones are in it. They want to know a bit
more about backstory, about how it's created. You can even include
the fact that your own journey on discovering how to create it, that
type of thing. It's really fascinating from a customer's point of view
to read these descriptions. Have a think about what
you'd write for them. Then we're going to go on
to a really important part. Some people just don't do this. Um, it's completing
your shop information. Fill out all your shops
policies on the left. You can see what
I mean, you will see it when you
look at say, items. Then you can click on Reviews
and then your Policies. This is where you'd fill out all the bits and
bobs for example. You policies will put in there
your delivery information, taxes, your payment options, all of that needs
to be filled out. The more that you fill out, the better it is on that,
it builds trust as well. The last point on this is basically by providing
information about your brand, your stories, your values, all of this information, your FAQs, all of it. Filling all out, giving
people what they want, if they want to know more about frequently asked
questions, it's there. They feel like you've covered all the bases which puts the
trust in you a bit more. It builds up loyalty. It's really important to
fill out all these aspects. Sometimes it can be
really time consuming, but long time it's worth doing. That's one aspect. Then we're going to move on to
analyze and adjust. We have talked so much about SEO and analytics
and about tracking everything and basically
all of it that apps will help help you with your store
and your listings. Really analyze what your
store is doing each month. If you go into stats, this is another aspect of stats. Above you can see the chart that we've previously looked at. This is about how
shoppers found you. This is a really good thing
to look into as well. You might find that your social bringing in a lot
more traffic, fantastic. If it is, you now know
what you need to focus on. You know that your social is
bringing in extra people. If you click on each of the
how the shoppers found you, it gives you a bit
information about what those terms mean and where
people would find you. For example, C search is a
really good one as well. We have covered search a lot. This is basically
that tool bar at the top when people
type in a search. Tim, this is basically says that seven people through
search have found me, which is really
great experiment. Have a look at all
the analytics. If things aren't working, your listings aren't
getting enough. Try out a few different things. Try out a few
different keywords. Try changing descriptions
or adding new photos. See what works straight away. Things will not be instant find. It will take some experimenting
to change your analytics. Last thing I would say, this is really,
really important. People look at feedback and
reviews and they want to see what such and such store of the piece of jewelry that you're
thinking of buying. It's the same with absolutely
every single thing we do when we travel, when we buy something
off another website, we always look at reviews. I think we're all
guilty of doing it, to be honest, because we want to know more about what
we're purchasing. We just want to know
it's good quality, exactly what we're looking for, basically are really big
on reviews and feedback. This helps with your
ranking massively and it builds the trust and
credibility in your shop. Hopefully this has given you a massive insight
into how to improve your Es store and you've gone away with a few more
ideas on what to do. The final lesson is
basically a checklist. We're going to go through the
key things you need to be looking at from all of
the things we've covered. It's just a breakdown of absolutely everything
that you need to be doing if you are fantastic, maybe things you haven't
done that you can work on.
8. Checklist Optimise Your Shop for Etsy Search: The final lesson, we've gone
through all of them now. And now is the moment in this lesson we are just going to cover over everything
we've learned. And I've broken it down into some nice angle bullet points. Some of the things
that you need to be considering when it comes to SEO is use words that
people would search for. Think about the types
of terminology, the key words people
will look for. Don't pick the words that relate to the products
that you can, but try and find the terms that people would
often look for. Make sure that your
shop looks good and complete all the information
we've talked about, all aspects of the shop, including announcements and the keywords and
the descriptions, the policies, all of that. Make sure it's all filled out. More complete it is, the more people will
trust your store. Try to use all 13 tags. Try all different types. If you've run out of inspiration you dance in the last three, just try finding keywords that
are almost related to it, just in case it does
help reach your listing. Make sure that your
thumbnail images clearly show the product. As you can see on the left, you can clearly see that
these are all jewelry boxes. But you will find that when
you're uploading your images, you get the option to
do a thumbnail image. Sometimes if people
add text to it, that image cuts some of
the text or something like that or they miss out on
some of the products. Make sure when you're
doing your listing, your thumbnail image is really clear on what
the product is. Sometimes you'll have
to play around just to make sure that it
looks presentable, but it's worth doing. When it comes to shipping, like I mentioned a
couple of times, free shipping is definitely
an incentive for people. It gives you a competitive edge. Definitely incorporate into
prices as much as you can. You have seen in some of
the lessons in the filter, free shipping is like
the number one thing that people filter. People don't like
painful postage which is shown considering sometimes
it's built into a price. But I think the word
free is very enticing. But it does give you
a bit of an edge. Use the most specific
categories possible. This is basically your dropdowns on what categories
going to fit under. Drop it down as
much as possible. It does help massively. The final few points provide enough information on your attributes as possible. This is like filling
out all tabs and things about the materials, the colors fill it all
out as much as possible. It sounds tedious, I
know it really does. But it will benefit
you when people start finding your
listings a bit easier. The next thing is
use keywords in your titles and
also descriptions. Make sure we have gone
through this before. There is a downloadable
PDF after this. Just to clarify on
these things like keywords and just
going over some of the stuff we've covered
in case you've forgotten. But remember in the titles you
can use multiple keywords, but try and do in like
a flowy way if you can. But I'll provide an
example on the PDF. Use your search
analytics to stay up to date with
the latest trends, your listings, your shop, see how the traffic is going in, what things are dropping
off, all kinds of data. Data is really important, I'd say once a month
is really good idea just to check on how the
previous months gone. If there are things
like listings that are doing really well, maybe that's where
your focus can be. If things aren't doing well, then maybe you need to think about how you can improve on it. Use high quality photos, really important people need
to see what they're buying. The more compelling the photos, more interesting they are. If you have something,
for example, like jewelry, you can put it on models, you can do videos. Videos is really good idea
as well actually are because people love like a little video of showing something fully. That's really important.
You'll find a lot of the listings will have it, but you can always just
start putting photos and then a videos on later on. Always write compelling
product descriptions. Don't make them more generic. If you can try and provide
as much detail as you can, you can include other listings
in those descriptions. You can do a line, put in what are the products, similar products
and then list them. That's a good way of getting people to explore more
of your products. And always ask for reviews. You'll find a lot of
people that buy stuff off. You will, you'll get
notifications on your app or use it from your computer and staff when people
have bought things. You can prompt people
to need feedback. I think it's really worth it. It just adds credibility
to your sharp massively. If you see something with say, 100 orders for example, and say 28 people have
said it's fantastic, you go with the majority aren't. You're going to think
people have sat and spent time doing your
review and it was positive. You'll often find there's
not many negative. Negative is just probably down to the quality
of something. But poor reviews and stuff, definitely have to
jump on those and make sure that if anyone is
giving a bad review, you quickly resolve it and get them to
remove it if you can, purely for the fact it will change your ranking massively. One bad review and say,
if you only have three, it will dramatically
put it down and your quality of your shop and everything will be
pulled into question. And then it will just, ranking
will just drop massively. Stay on top of the
reviews if you can. If you resolve them
fairly quickly, they appreciate the effort. You don't intend to give them
a bad product or they're really willing to take down
the reviews or change them. A lot of people like,
I had a problem, but they actually solved
it really quickly. I went from one
star to five stars. Just because they
were really good at this, it all matters. Hopefully you found this course really interesting, engaging. You've got a lot to take away. I will be doing a product, a PDF, that you can download, and there is a assignment for you to do which will involve
you doing your own homework. What I want you to do in this homework is to
do your own research. I'm going to give
you some examples. I would like you
to come back to me with what you find
on these products. I'm probably going to give
you about ten different ones because I'm going to give
you different examples and stuff to see what you can
come up with when it comes to the keywords and things like that or anything that
really stands out to you. This basically
exercise will teach you how to do your own research. When it comes to C,
it's really important, especially if you are on the
beginnings of your store. If you are currently
got an C store, then this will just
help you reaffirm. The listings are to standard, you've got everything on there, you've got keywords, everything is functioning
the way it is, but you need to focus
on different areas. This will hopefully
give you some insights. Hopefully, you've enjoyed this. I can't wait to see what
you all come up with.