EMOTIONAL INTELLIGENCE crash course (Entrepreneurship Edition)

1. Intro to Emotional Intelligence for Enterpreneurs: Hello there and welcome to the course, Emotional Intelligence for entrepreneurs. And this course you'll be learning about the art of emotional intelligence. What is emotional intelligence? Do we think before we feel, or we feel before we think? Is there a structure for how can we use it in order to develop our business skills, entrepreneurship skills, along with day-to-day skills that we need to have in order to succeed in today's world. 2. Think first or feel first: And the beginning of this course is a very important question that should be answered. And I would like you to take a minute actually by herself and reflect and ask yourself the following question. In any specific situation within your daily life, do you think first or do you feel first? Let me be more specific. Let's say you have a presentation and you expect it to go on stage right now, are you going to be presenting to a huge audience? And once you climb the stairs and you get to the microphone and you want to speak or conduct that presentation at that specific point in time, you're looking around the audience in front of you. Do you think or do you feel first? Now, if your answer was, are you answer is you think first, then you feel Next. You rock. It's the other way around actually our brains. From an instincts point of view, the different levels of our brain system, limbic system, et cetera. We're not getting into biology, but we tend to observe a specific situation and that's automatically processed into our brains. And the message that it's released from our grain is targeting emotion first, then it's directed to thinking. So when you are taking a look at the audience in front of you, your brain is receiving cues from what you're looking at, from everything around the room, from the space around you, from the temperature, from the noise, from the lights, et cetera. And it's projecting a feeling or sensation bays on the environment around you. So you haven't external influence, you receiving that stimulus at that stimulus is actually projected as a sensation or a feeling within you that you experience at that specific point in time followed by your thought process with regards to your specific situation. It's not the other way around. You don't think first, then you start to feel whatever you're thinking it's the other way around you feel first and then you start to think. So. Very important point to keep in mind, guys, before we get into depth of this course, make sure that you understand that you feel first. I think later, it will help you actually relieve yourself of some of the responsibility of asking yourself, why are you feeling that way? Why is this the case? Or you have a presentation? Why are you anxious about the presentation? And is there a logical explanation for it? Yes, there is. That specific situation that specific surrounding triggered an emotional response with the new. What comes next is up to you as we are going to be learning. 3. The Frame Work to Emotional Intelligence: So when it comes to the subject of emotional intelligence, is important to understand the framework of emotional intelligence or the pillars of emotional intelligence in order to focus and understand better how it works and how can we develop in those different areas. So it comes to emotional intelligence. You do have four different pillars. You have the self-awareness, self-management, social awareness, and relationship management. These four pillars are the building blocks for emotional intelligence. It's important to note that different visuals can be more emotionally intelligent. When it comes to one specific pillar. For example, an individual can be more intelligent and his intelligence wouldn't be more focused on the self-awareness, while the other individual couldn't be more focused on the relationship management. However, all of them, they are subject to development and the personal development of the individual in which you're able to learn and develop and practice slack skill that will help you take your emotional intelligence to a whole new level. So in the following segments where we going to tackle the various forms of emotional intelligence, the four pillars of Emotional Intelligence in order for you to be able to understand what do they mean and how do they fit in your own personal development. 4. First Stage of Emotional Intelligence: So the first stage is basically self awareness. Self awareness, simply put, it means knowing, understanding, realising your emotions as soon as the happen within a specific point in time within a specific situation. Let's say you have a presentation for your colleagues. You walk into the meeting room and the first thing that you notice is that you are feeling anxious or concerned. Realizing that you're actually feeling anxious, you're able to describe it. You're able to scrub how you feel and analyzing and realizing that the reason for that feeling of anxiousness is related to the situation that your n, which is basically in a meeting room about to present for your colleagues. So being able to clearly highlight what are you feeling. 5. Second Stage of Emotional Intelligence: So stage number one is basically the self awareness in which you understand and realize why are you feeling that way and the reasons for you for feeling specific sensation or emotion within a specific situation at a given period of time. The second stage for emotional intelligence would be self-management. So you're aware of what happened to you. You're aware where you're feeling a specific stimulus within a specific context. Now it's up to you to manage how you feel or act with respect to that. Let me give an example. Let's say you walk into a meeting room once I can, and it's overcrowded and you have a large audience and you expect it to do a presentation as part of your work or your pitching for a project. And as soon as you walked in, you get anxious, you get nervous. That's perfectly normal. And is this the first sensation that actually sparks within you? Now from the first stage point of view, self-awareness, you would realize that you're feeling anxious. You would realize that you feeling worried or stressed out about the presentation that you're going to be having. That stage number one. Stage number two wouldn't be self-management. What are you going to do with respect to that? How are you going to let that sense of nervousness take over your actions? Is it going to be projected to your audience that you are nervous? Or you're going to take a conscious decision in order to make sure that you alleviate that sensation by either changing your IT environment and engaging with individuals, talking to them to alleviate best and station that you're having, or simply controlling it. And accepting that it's a natural process for you to feel nervous at this current point in time. Yet, that decision simply lies in your hands. You don't have to be actions do not have to be dictated by your emotions. That's the tricky part. Most individuals they think that whatever the field or at every time they feel something should act on it. And this is a critical mistake. If you are always driven by your emotions. If you're always driven by the things that you feel and your sensations or emotional drives regarding a specific situation. That's a recipe for failure because your emotions fluctuate on a daily basis and its taxing on your logically and physically the keep on living up to those emotional standards, let's say in terms of getting things done. So that emotional roller cycle, that emotional, well, I would like to call a theme park in which you have different toys is spinning at various directions. Some of them they go up, some of them being called down, some of them is spin in circles. If you are expecting that you're going to fulfill and live up to those emotional fluctuations on a daily basis, on a situation by situation basis, this is that very demanding task and it's wrong and it always will set you up for failure. It should be the other way around. If you're feeling specific stimulus with within a specific situation, a trigger, let's say an emotional triggers such as anxiousness, nervousness. Whenever you're presenting or public speaking, for example, you should be able to realize this that spark your emotional intelligence like we were talking about this part of the course. This is the thing that you're learning right now. You should be able to analyze it, understand that comprehended, and act in your best interests, whether or not it aligns with how you feel about that specific situation. So for the example of the Public speaking, if you're feeling anxious, if you're feeling nervous, you're not going to just simply walk out of the room and not present. No, you're going to control your emotions. You gong to read then relapse, right? We'd lacks yourself engaged in a friendly conversation with individual to them, the room to help you alleviate that source of stress that you will be subjected to. And then you're going to carry on with your presentation. That's self-management. So this is the second pillar of emotional intelligence that follows being aware of the emotions that you're having. Now is at this stage, you expect it to manage your response to those emotions. 6. Third Stage of Emotional Intelligence: So we've covered stage number one. We are aware of your emotions. We've covered stage number two, where you're controlling and you are being selective with how to respond to your emotions. Now the third pillar, or the third framework for emotional intelligence, is social awareness. It's not enough for you to be able to acknowledge your own emotions and triggers that you have with regards to various situations. It's not enough to be able to manage them. You should be able to assess the social emotional atmosphere around you, which is part of the third pillar, which is social awareness. Whenever you walk into that meeting room, again, we referring to the presentation example, you should be able to take a look at the audience, know what kind of audience, or just simply have a forecast of what kind of audience you are dealing with. This seemed like a hard audience to this seemed like an easy goal and audience, Are they in a good mood? Are they in a bad mood? How does it seem like to you? That's more of a social awareness and that specific pillar requires practice. You can just simply walk into the meeting room and expect for you as an entrepreneur, let's say you walk into the meeting room and yes, expect for you to know the state where every single individual is apt at the current time, It takes practice. It takes you putting yourself out there into various meetings verse situations in order to develop that, let's say emotional muscle, where you're able to understand and talk and analyze. How would the person in front of you is behaving at this current point in time and what's their emotional state? And this is a fundamental part of your success journey as an entrepreneur in which you shouldn't be able to assess your clients, to understand the stage or the state where your client is out, which will facilitate your plot process of growing as an entrepreneur. So the third stage wouldn't be social awareness, you should develop that, let's say social radar, when it comes to talking to your clients were pitching for meetings where you're having let's say gatherings we were unrelated to work. Or if you're having a team session, all of these things would add up to that emotional muscle that you have, which is the social awareness where you are able to have better judgements. You're going to be able to select your conversations better based on the social context that your ads. 7. Fourth Stage of Emotional Intelligence: And the fourth pillar FOR emotional intelligence for entrepreneurs wouldn't be social management or relationship management. So let's walk through, through the first three steps, three stages or three parts of the framework, and see how they add up. So you start off with the fundamental one in which you have this self-awareness and what's your learning about how you feel, understanding how you feel with regards to various stimulus. Now will be second stage would be how do you manage that, which is self-management. What are you going to do? How are you going to choose y, u two with respect to how you feel with regards to specific situation, state number three would be the ability or the awareness to assess the social and emotional state for your surroundings, your environment, just called social awareness. And stage number four, which is the final part of the framework, which then has the relationship management. So you're able to understand how the audience sport the person in front of you or your client or your team, how are they behaving? What is their emotional state at this current point in time with whatever that you are trying to address to them or that you're trying to communicate with them. And you are able to select and understand the drives. Why are you why are they communicating with you in this specific manner? Do they have some sort of conflict with you? Did the agree with your opinions related to work or the entrepreneurship journey that you guys are having. All of these things, you should be able to or you wouldn't be able to pick them up. With practice. And after doing so, you would use what you have learned from your social context to manage their relationships that you have with every single individual within that social context. Let's say you have a colleague and he always or boss, That's a great example. You have your boss and he's always trying to boss you around, give you instructions. You never see eye to eye when it comes to working on a project, you have that emotional charge and between you and your boss. If you're going to collect that emotional chore to get into the way. That's a recipe for failure. However, you've gone to be smart about it. You're going to be emotionally intelligent about it, such that you're going to manage that relationship. Based on your emotional intelligence, you're able to assess why your bosses acting that way. How can you respond in a way to just simply diffuse that emotional charge between you and your boss without any conflict. So all of these things, the fall within the emotional intelligence framing of work. And the final part of the frame of work would be the relationship management. 8. Action Plan !: So we've learned about the four pillars, the four pillars for the framework of emotional intelligence. But one Now, what do we do at this point? How do we implement it in our daily life? The steps are very simple. The first thing that you need to do is accept that you are going into a learning curve. You're going to start a learning curve, which is the emotional intelligence learning curve, especially when it comes to emotional intelligence. That's something you can just simply learn visually or you can just simply read a book about it. It's something that you have to experience on a regular basis in order to develop that mindset, that awareness, that level of intelligence. It's like going to the gym. You're going to exercise that muscle over and over again before you see that progress, that growth of the muscle and the same thing applies to emotional intelligence. You're going to be encountering various situations in your daily life. And the only thing that you need to do is keep an eternal i, which is basically you reflecting on your journey throughout the day and how you felt about specific situations. What made you happy? What makes you sad? What provoked you? What alleviate specific situation, specific trait that you like the boss, someone how they, how they responded to a specific situation, any new situation that provoked an unexpected response from you, do that on a regular basis or an hourly basis for a period of time, let's say 21 days and 30 days. And you should be seeing that muscle grow.