Effective scheduling using Acuity (Squarespace Scheduling) | Malvern Mbirimi | Skillshare

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Effective scheduling using Acuity (Squarespace Scheduling)

teacher avatar Malvern Mbirimi, Business Automation Consultant

Watch this class and thousands more

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Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Lessons in This Class

    • 1.

      Welcome video

      0:59

    • 2.

      Acuity Introduction Page

      1:17

    • 3.

      Navigating in Acuity

      3:00

    • 4.

      Setting Up Availability

      13:45

    • 5.

      Setting Up Events

      8:28

    • 6.

      Making Use Of Addons & Coupons

      5:22

    • 7.

      Creating Forms

      4:17

    • 8.

      Creating Packages

      5:38

    • 9.

      Setting Up Subscriptions

      3:41

    • 10.

      Connecting to Zoom

      3:04

    • 11.

      Connecting to Calendars

      2:05

    • 12.

      Payment Settings

      3:28

    • 13.

      Email Notifications

      9:50

    • 14.

      Text Notifications

      3:11

    • 15.

      Scheduling links & Embedding on Websites

      6:10

    • 16.

      Editing Appearance of Pages

      5:49

    • 17.

      Managing users

      3:49

    • 18.

      Working with Multiple Calendars and Round Robin Function

      4:35

    • 19.

      Closing remarks

      0:47

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About This Class

This course is created to assist anyone who wants to start using Acuity scheduling (Squarespace scheduling) whether they have service business or they just want Acuity for personal scheduling. The teaching method takes three simple steps are

  1. Explaining main  principles

  2. Explain functions

  3. Practical Application

    All relevant functions of the software are going to be explained. Important aspect to be covered include.

  • Appointment types

  • Connecting calendars

  • Setting up Availability

  • Using links and Embedding on websites

  • Setting up appearance

  • Navigating in Acuity

  • Zoom integration

Acuity is a useful scheduling tool that can save  time and money. It allows boking to be made based one's schedule without any human input. It also has payment collection functions and countless integrations that include Accounting software and CRM integrations.

This tool also allows its scheduler to be embedded onto websites as a button, link or the entire scheduling page. This makes it easy for clients to access the booking page on one's page. This tool will only deliver results if properly setup and this course assists in this regard.

If you are new to Acuity/ Squarespace scheduling, it would be beneficial to go through all the topics in the set order. However ,if you have experience with Acuity ,and you just want to know about a specific function, you can also get help from this course.

Meet Your Teacher

Teacher Profile Image

Malvern Mbirimi

Business Automation Consultant

Teacher

Hello, I'm Tawanda. I am a Business Consultation with experience in IT and Accounting. I help businesses

make use of   productivity apps to automate their processes. I have sharpened my skills over 7 years working for different businesses.

I love to coach individuals on how to make use of technology to free up their time.

See full profile

Level: All Levels

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Transcripts

1. Welcome video: Hey there, my name is Tara and I'm building this course for anyone who wants to learn more about acuity or squares procedurally, we are willing to go step by step, learning the basics in seeing how we can apply these basics. You'll see that I refer to this app is Squarespace scheduling because it was formerly known as acuity body was purchased by Squarespace. So I will use these names interchangeably. And you find that as we go through the course, I might say lending page or a general scheduling page, please. I hope this one confused you, is exactly the same thing. So as you go through the course, and if you find that you have questions, feel free to post them in the Q&A section and I'll respond as quickly as I can. I really hope this course is going to help you to create a booking experience for your clients with your friends. 2. Acuity Introduction Page: When you start your setup, you're going to be asked information on these pages. The business name, you put your business name as I have done, and it will put your URL is your business name or you can change that if you want. Then you also add your time zone, which is usually automatically detected. You click Next. You put your first appointment. You can always delete this in the future. So you just put an appointment that you want or event name that you want? I put consultation they and I put 60 min. I don't want it to be changed. Then I click Next. I have to put in the date. So for me, I'm just going to put Monday, this is the availability. When I will be available. Remember, I can change this in the future. So I would just like, let's say 08:00 A.M. 08:00 A.M. once I do that, I can click next. Here is where you can connect your payments. That is, if you want to actually connect payments and collect payments while people book with you. So for me, I will just click Later. Once you do this, you have done the first part of your setup. 3. Navigating in Acuity: So when you land on your homepage for scheduling, you'd want to know how to navigate. It's fairly simple. Navigating in Squarespace scheduling is made simple. Even if you go in for the first time, you'll find it easy to get all the information for status. Everything that you want to access is found on your left side, or you have to do is to scroll through this bar. You'll find that if you want your client list, your invoices, any reports, you can simply access them by clicking these buttons. If you want your scheduling links to customize the appearance of maybe your imbedded information on your website. You can customize it here, creating availability, even your appointment types. Also, you have access to see if you have a website you've bought with Squarespace scheduling, you can easily access it by coming to the last part here, clicking on it, and it will take you to the main page. This is the main page which shows what you have bought from Squarespace. If you add a website, it would appear around here. And it would also show that you've bought scheduling. So whenever you log in, you might come to this page or you have to do to go to your scheduling is to click here on this button. And it will take you the main page for the scheduling app that Squarespace hosting for you. So this takes us back to the homepage. On the homepage, you will find that all the bookings that are made to appear here, you can simply click on Calendar and this will come out. This is a dummy consultation which is day. If you click it, it will show you all the information about that booking, the busy notebook to their phone number, their time zone, whether they've been outstanding payment, any other information, the history. If you want to edit it, you can actually do it directly. So it's quite simple to access this information. Also, you can change the views. Right now we are in the week view. We can see things per week. We can also make use of the day view where you see all the consultations or other events within that day. You can also change that to a month. If you have multiple calendars, year and all calendars, if you click it, you'll be able to change or ashore one or any calendars that you have in the events that have been put in that calendar. Generally, you can also block time from this section if you want to block your calendar so that no and blue books within a particular time, you can block off from here. Anything that you want to access is found Ada here, on top or on your extreme left. That's how you navigate in Squarespace, scheduling. 4. Setting Up Availability: It's important to set up your availability correctly. What do we mean by availability? We're talking about the times that you're available where someone can book with you. How the system works is it goes to your calendar. They booking appointment in the system automatically accepts based on the preset availability. So we're going to look at how to set up the availability. So now we are on the homepage for us to go to the availability section. You come to the extreme left, scroll down where it says availability and our business section or business settings. So when you click availability, you will see calendars resources in global scheduling limits. So before we go on into setting up this account, would like to explain a few concepts just quickly. And then we go to set up their availability is contained within calendars. Calendars show the time that you are available on each day. Now, what are these calendars in? What can they represent? Calendars can represent an employee. It can be the CEO or the receptionist, anyone who wants to make a booking or one's N1 to make a booking with them is represented by a calendar. A calendar can represent the schedule of an employee. The second useful for calendar is if a company is different locations. So if you've got a location in one area and another, these can be separated calendars to say area one is calendar one. So someone can book with a particular branch of the company. Therefore, that branch is represented by a calendar. Sometimes you might have a sales team where maybe bookings are distributed equally among the members depending on how you want it set up. So each calendar can be assigned to a team member. In Squarespace scheduling, it depends on the package that you have bought. If you bought a package which has more calendars, that means you have more flexibility in assigning calendars Ada to employees, locations or branches, or to a team member. So that's how you can make use of calendars. Sometimes it might happen that there is a limit on the resources that you have. So you see what we call resources that we're going to set up in the example that we have. So what are these resources? We have set up an example to explain how resources wick, say you have six people in your sales team. So this means that you have six calendars. Episilon can book with any of these team members represented by a calendar each. So you can name the calendars after any of these six people. But the problem is, When a person books that team member must drive to that person so that they have a meeting. But there are only three cars. So these cars are the resources that are limiting the number of bookings which can be made. So if there's a limit in resources, we make use of the resource section. It shows now that there are three cars, even though you can poke with six people. So if if all the three cars are booked, whenever three of these salespeople are booked, then the resources will limit the booking for people until another car becomes available. So that function helps you to control the resources which are in limited supply. That's how we use the resources section. Now that we've explained calendars and resources, how do we set up these calendars? So if you come to calendars and click on calendars E to bring up just the single calendar. That's the, you can add several calendars by just clicking it calendars. In this example, we're just going to make use of just one calendar that I've set up. So I have two appointment types which I already setup and they appear in here on the screen, consultation and onboarding. So whenever I change the availability here, it will affect both of these. If you just want it to affect just one, you click Edit Group and remove the one you don't want to be affected by the settings in this calendar. So in this case, we are simply assigning all of them to the same calendar. Here is where you can show your regular week. In my case, I want to say 08:00 A.M. to 01:00 P.M. every day. So you put that information there. You can even change it if you want to say it, maybe you want to finish it at 02:00 P.M. every test day, you simply do that. So these are the regular waking hours. Every day. You can override these regular working hours by coming just here. So before you do that, you seem to need to save those regular hours. Say you want to change your schedule just one day or several days. You simply click the day and change the times that you want to say on this day. You want to start at 09:00 A.M. That's Wednesday, 14 December. So you set the hours they only on that day, it will change your schedule. This is what we call in overwrite. You can even stop the entire day so that there is no nothing that depends. E.g. on Thursday 15th, December, we have deleted. So we say set hours, then that day is closed, as you can see here. So these affect only these two these changes only affected these two appointments types. So whenever someone books with you, they'll be confined to these times and any overwrites that you've set below here. Now they are under calendar settings that you can also change. You simply come to calendar settings here. You can change the name of the calendar, the description. Say you have a location that you want people to be added to. E.g. we'd not set any locations. It can be an in-person meeting. The location is set up here. You can also add an image that identifies this calendar. It's good to put e-mail notifications. So you can add the e-mail address here. E.g. I'm just going to put an e-mail address. They were notifications will go. And if someone wants to reply in email, you put a reply email here. Whenever they receive a notification, they reply to that e-mail. It will appear in the address books on that email. So after doing that, we can save. Generally that's how you set up your availability. Now what about resources? Remember, we can set up resources by coming to the Resources tab there. You can add a new resource here to say probably you have three cars available for your group. This will work for both the consultation and on boarding. So once you create these resources, they are connected to the meetings or event types that you've created. So they will limit the events to only three cars, is we have talked about while setting up your availability on the calendar. They are what we call calendar scheduling limits, and they are found here on the second tab. Now, these applied directly only to this calendar, but you can also make use of these global scheduling limits, which will be the default settings, any calendar that is created in the future. And these are just applied every time. So we're just going to look at the calendar scheduling limits that we have here. You can limit the number of hours a person can book with you. Isn't the time between where you book and the time where the event starts. You can also limit the days into the future where you can book with a basin. So here we're just limiting it only to 30 days, saying that a person can only book days into the future. Also, you can also limit the number of appointments. Slot of time. In this case is just saying you will only want one person to book with you. Paste lot of time. It's possible to have several people book with you on a particular time to say at 01:00, I want three people to book with me, which means that you get to meet three people at the same time. However, in this case, we only want one person to book at that time. You can also limit the number of hours in which a person can reshape Jew or cancel in appointment. I in this case, we'd say is do not allow cancel clients to cancel or reschedule appointments in less than 12 h. You can reduce that time or edit. Sometimes you might want to limit the number of appointments per day. So these options allow you to do that. You can say accept appointments and to fully booked. Or you can say, I want a maximum of these number of hours per day to be booked with me, number of hours per week, or number of meetings or appointments per day. You can make use of the soil. Just choose what you want, e.g. if you choose this, you can just say a maximum of 5 h per day is the number of appointments that I want to be fitting my SHA-2. Once you do this, you then save these limits and they only apply to that particular calendar. Is really important to set up what we call global scheduling limits. And to do that we come here. In global scheduling limits. What we're referring to is to set up account wide settings that will apply on every event type which is created. These settings will be like a default setting that will be applied to every meeting that you set. However, if you change anything with them within that meeting, these would not apply. If you just set up a meeting in do not change any of the scheduling limits, then it will stay like that. So in this case, there is a minimum of 12 h before a person can schedule. So the time between the time where a person schedules and the time with the meeting happens. These gap of 12 h, you can actually change that gap to say 2 h. Also, the maximum number of days in which a person can create a meeting in the future is 365 days. But normally it would be good to reduce that time probably to 30 days because many things can happen within a year. So if you limit it to 30 days, people can book with you within 30 days. You can easily control your schedule there. You also have an option to allow the client to reshape Jew, to cancel appointments, maybe to change information that they've put on intake forms. You simply play around with these settings. There's also an option here, which is a tab which allows you to play around with this tat intervals. So the study intervals for each meeting can be every 30 min, every 20 min, saying you want to make it every hour. So you just come here and click every than change it to 60 min. So your meetings will be set up on every 60 min. And when the peasant tries to book, you'll see that they are only able to book on every 60 min time interval. You can also minimize the gifts to say, tried to live as lead to time between meetings as possible. This is the table that you can change that setting. So just by clicking here, it reduces the number or the time between meetings, utilizes all the time available. You can do that fed up by also saying and avoids more Gibbs but allow at least a gap. Or for this amount time. Sometimes you might just want to look busy. You come here to the look busy tab where you can set the percentage is to reduce the number of appointments by a certain percentage. So you can just change it from here. And then if you save 50%, then you, every time a person wants to book with you, your schedule looks like you have 50 per cent of it booked already. So these are very important settings that you can play around with when setting up your availability. So after you do that, you need to save these changes so that you do not lose them. 5. Setting Up Events : Now you need to set up the events in Squarespace scheduling their code, appointment types. You can call the meetings as well. It's still fine. So to access the setup of the events that you want, you can create as many events as you want. You simply grab this and scroll down and you go to weight stays, appointment types. When you click on that, you'll see the types B. Now, it shows you the list of appointment types or the events that you have set up. In this case, I've got a consultation event where I can send a link to a person in baking book. It goes for an hour. But we want to create one event from scratch. Let's create an event where if only a single person can book with you. So it's called the one-on-one event. Or you have to do is to click new type of service. The way in which Squarespace scheduling is created is that you might want to offer a service to a person, but at the same time it can just be any event. So here let's just say it's an on boarding meeting. On this onboarding meeting. There are several things that we can set up. We can put the description here. You can just write the type of event to say it's on boarding employees. On-boarding of employees. You can also set up the duration of this meeting, in this case is 30 min. Let's leave it as it is. We can also put buffer times between the meetings, e.g. here, if you click that link, weights says also block off, let's say 5 min before, in 5 min after the appointment. Or you can simply say five-minutes before 0 min before in 5 min after an appointment, however you want it to wake. You can also put the price here. For now, we're just going to leave it as it is. I will talk about the price later when we talk about how to set up pricing. You can also choose a picture for that event so that it can be easily identifiable on the lending page. One of the most important features is access. You might want the public to access this scheduling page from your main page. You choose public. But if you don't want anyone to see it from your landing page, you choose private. So after doing this, you simply click here where it says create appointment time. So once you set up, as you can see here, it's now available for use. Let's take a look at how it would wake. You simply come here where it says directly scheduling link. You click the link that you're going to share on your email or with someone. Once you do that, this is how it would come out if they click the link, they can now book with you. It says on boarding 30 min on boarding of employees, they can choose to say 08:00 A.M. and say Continue, put their first name, last name, and everything, and then they complete their booking. So this is how it would look like. So that's how we set up one-on-one meetings within these also another feature that you can make use of. Let's edit it here and add what we call categories. So let's say we have a category for just one on one meetings. Once we save, it, maybe choose a color and the appointment type. It will put in a category. This case or the one-on-one meetings would be under this category, one-on-one. We want to find out now how to set up a meeting type where you meet a group of people. We can just call it a group class meeting. You simply come here and say Group class. So a group class meeting is where maybe you want five people to meet with you at the same time and you want to talk to them at the same time through Zoom, or you want to meet them in person, you make use of what we call a group class type of event. So in this case, Let's say these are lessons for computer listens. Say you wanted to run for 30 min, you can add a description. You put the duration, price if you want. Let's just create a category. Usually you create a category ones for something. So let's call these group events. Choose a color for that one and safe. For now. I'm not choosing a picture. It's going to remain public. So I want this to be a class group event where there's a maximum of only five people who book with me a lot. So I might also forced the clients to sign up for all times that are offered. What does this mean? For us to see what that means? First, we need to create the appointment. And then these options would come out. Once we get the appointment, we now have these options. So e.g. you might say three classes for computer maintenance. So you might offer one class on the first, let's say on the 26th of December, it ten to 11, save the class. That is class number one that you're offering. And you also offer a second advanced course, may be on the 26th, say 10-11 as well. So as you can see, there are now two classes without any attendees. So what happens is you can force people to say they have to put all of these, alright? So for you to do that, you simply click here. Then there'll be forced to, to book all of these at once. If you don't want that to happen, you antique here way a person can only Blue Book one class that they want. So in this case, let's force them and then we update the appointment type. Let's see how it comes out when episode and tries to schedule. So we simply click on that one. Go to the link that we're going to share with someone. If we want them to book an appointment with you because you can see they're forced to sign up on the 26th and 27th, the sign-up at once. If we then take that option, a peasant could choose between the lesson on the 26th. In the lesson on the 27th, they can just put either one or both of them. So it also shows the number of spots which are left. So if one person signs up, then only for sports will be left. So this is how we set up types of events. So just for maintenance of the page, there are also other things that we can do. We can duplicate, say we want to create many events of a specific type. We can simply duplicate that one and rename it. So in this case, let's say I want to create a different class. We simply say duplicate. Once we do that, another event is created where we can just name it differently in maybe say, computer hardware and tendons lessons. And with the same settings, we just say Create Appointment. And the appointment is done. If you want to delete an appointment, you simply click here, it will be deleted. So let's now go back to the main page to see what we have done me. But as you can see, it's not available. Why? Because we had not assigned the times. So once you've created the class, you now given the powers to assign the times at which these lessons can be done, you come to offer lessons. Let's just say we're just going to have one lesson on the 29th, 10-11. Once we do that is now available. So we go back, we find that this is under group events. We now have another listen for 30 min. This is how we create appointment types. 6. Making Use Of Addons & Coupons: Add-ons and coupons are great features that can add functionality to your scheduling, especially when you want to offer discounts or you want to give additional options for a person while the shade with you. So how do we access these? If you go down here to business activities under appointment types, after types, these are add-ons. So I just wanted to talk about add-ons right now. So these are extra things that you can offer a person. They can pay for them or they can be for free. Right now, I'm just going to create an add on just to show you how these work. So we click this button. You remember it created an example of a person who wants to do classes for computer maintenance, but they might not have a computer. So we can say higher the laptop on the day for maybe 1 h or something like that. So we can say we judge them before. We can put an additional charge, let's say of $25, we can put the duration of the time to say maybe 1 h. But in this case I'm just going to put zero. We need to allow the client to it. This this Adrian while they're booking. We can also now select way which events they can buy this add-on, e.g. in here we have computer Maintenance lesson, computer hideaway maintenance lessons. They can now book for these. They can just pay the $25 a day. Once we do that, we say Create. And it will take us to the main page for add-ons. There we go. We have an option here to duplicate or delete this add-on. We're also going to see how this comes out on the main page when a person is booking. Another function, which is quite useful, coupons say you want to encourage people to book with you and you are charging for lessons or for a specific service. You might be identities, you might be loyal, something. You can create coupons, discounts. We simply click where it says new coupon for appointments. Let's say it's Black Friday, so we can just say Black Friday 123. You can also create multiple codons, which you can give different people you want to do that, you simply click here and add multiple quotes. Way you can distribute to different people. So these codes, you can put the discount. This discount is going to remove a certain percentage from the pricing that you have put, say here 25 per cent discount. Or you can also put $1 discount to say Edom of $10 or something. Because to me I can use this one or multiple times. This case, we're just going to choose they're going to use it once. We can also point To with the court weeks. We just can't see in appointment in my case. So we're just going to limit it to compute a maintenance lessons in computer hardware listens there. We can also put the explanation is really important to put exploration because this one is for Black Friday. So it was just for an example, you can ever Black Friday in December. So just as an example, we put an expiration date to say that one December. Then once you do this, I've not put the name for the coupons. They say Black Friday discount. There you go. Black Friday discount. Once we save the coupon, it becomes active on the meetings that we have pointed on. Now, let's take a look at how it will come out when we tried to show you the specific meetings that we've assigned, the coupon and the Edwin. So I'm just going to go to the general scheduling page. There. There we go. So we're just going to go to the group events because these are the ones where the coupon and the Edwin week, we simply click book. So when a person wants to create an appointment for computer hardware maintenance lessons, they can add $25 payment just to hire a laptop, right? Also, once they do that, they can enter their name and let me just do this. Just to put as an example. There we go. You can also redeem the coupon. So once you add the cord, you can see applied. You can then say Apply and then complete the appointment and you get a discount. At the same time, you can hire elliptic on the day and pay $25. So while we complete the appointment, you can pay using your card or PayPal or something like that. This is generally how we make use of coupons and add-ons. 7. Creating Forms: So while someone is creating a booking with you, you might just want to collect a bit more information. By default, the system collects the name, the email, in the phone number. But we can make use of forms to collect additional information that you might want to have before you have an appointment with that person. So how do we manipulate this forms or how do we create them? Let's just go here and grab this on your extreme left and then go to eight says intake form questions. Now as you can see here, we have a new terms condition agreement. That's a default form. If you want to make use of this form where probably you want people to sign an agreement before they proceed with the lesson, then you can make use of that template. But in this case we want to make a blank custom form. So we simply say new custom form. Remember, the name, the email and phone number are always collected by default. Now let's name this onboarding form. Right? If you want to put any instructions, we put them here and they will appear on the form. If we just want only this to be used internally, only by the administrators, we click that. But in this case we want the person who's booking to actually see that form. So we now select the event that we want the form to be attached to, which is the consultation event in this case, we'll leave the rest. Once we do that, we now say Save. So what you see here on top are the type of questions that we can add. Say we want to ask the edge of the basin, we simply click here and it appears and we write, how old are you? We can choose the size of the response. The box we present can type in, you can be aligned or a paragraph. This case is just a line. We might want to force the person to answer the question before they finished the booking. So we click required. If we don't if we don't want that, we can just leave it as it is. In this case, we're going to save that question is the first question. We might want to use checkboxes, checklist yes or no. We might even get a file upload or get the person's physical address. We can make use of any of these options. Let's say we want to make yourself the drop-down list. The next thing we do is just to click it once. And then we can say gender. Let's make it a required. Let's say, here we say female and male. Now we want to see how it would come out when someone tries to book a consultation. What we simply do is go to preview, view Life page. There we go. We book our consultation. That should've spelled consultation. Yeah, It spells called saltation. 08:00 A.M. on Tuesday. We continue. We write our name, day or phone number and email. Then the next thing that we do is now fill in the information where it says, How old are you. So we want to see the results of what we've set up. We click Preview here, live view of the page. We had assigned that to consultation, so we book a consultation, choose the time and date and continue. As you can see, the default name and phone number and e-mail I've put there. Now it's asking us additional questions. Are all do I put 29? The agenda? You can scroll down to say male, then complete appointment. So that's how it would come out. This is how we set up forms to collect additional information. 8. Creating Packages: If you collect payments for appointments, packages are quite important. They are an additional feature which can help a person to get more just in one go. So let's find out where packages are located and explain how they work. So if you scroll down on the Settings and go under business settings, you click on packages, then types. What are packages and what is a gift certificate. So these are almost the same appointment packages is when you take individual appointments which you charged for and then package them together in, sell them as one. Usually you might sell them at a discount. And when the person subscribes to these packages, they get a link in the code. So whenever they enter that code, they redeem minutes or hours, or they might redeem the appointment appointments themselves. So when someone subscribes, they're subscribing to use the points on their own. But with a gift certificate? Yes. To packaging. All of those events to give them where they're at a discount or not. And when a person buys or subscribes, they can now send it as a gift certificate to someone and that someone can use the code to access those events. So appointment packages are for the Busan in a gift certificate can be sent, is generated and sent to someone to access those lessons. We're going to talk about subscriptions later. So how do we do appointment packages? We simply click the name, the package. In this case, it's a deal for computer lessons. Remember, in the previous examples, previous videos, I created a computer lessons day. I now if put payments on these, so each lesson would cost these lessons with cost $100. So these are two different events. So epsilon would have to pay $100 for computer maintains lessons and computed we maintain and lessons and at $100. I just as an example, now, I've selected these. These are the ones I want to package together. I want to sell them at the same time. So a person is supposed to pay 200. But instead of doing that, we then say, maybe they pay 190 with $110 discount. You might change it to a subscription, but we're going to talk about subscriptions later. You can put a category, a picture, and a description of this package. The certificate. We're going to talk about it later. We can also put the number of days that this package expires. Now, this is a very important area. So a person gets a link and a cord and then they redeem either the minutes, the amount in dollars, or the number of appointments, or the person can use these in an unlimited way. Way. They keep on using the same code in getting these listens for free. But in this case, I want there to be a total number of appointments. And we are dealing here with group events. In this group events is just one day and one day. So whenever a person has a cord, they can simply use that code. They have access to one of these, or rather they get one computer maintain as less than and one hardware maintenance lesson. After we do that, we simply add the package. You can access these on the main page, or there's actually a store for Squarespace, but in this case, it will automatically appear on the main page. So this is how you set up the package. What about a gift certificate? It's actually the same way that we set up the new package is just that it creates a new gift certificate. Let me show you how that goes. So book, bag on the packages, gift certificate and subscription page. We go to gift certificate. We said it's the same as appointment packages, but it's now got an option to send a certificate to someone for them to make use of. So we'll just keep it a public with public access. She did $180. But now we've ticked the show printable gift certificate after purchasing. So you can actually send this gift certificate to someone in D can now access the lessons. But we'll set the rest is weird, set up the first time and within choose the number of appointments they were seeing, 11. So the person who gets the certificate can access these events, get one of these lessons and another of these lessons using the same code. And after we do that, we simply add the certificate and shared the link so that someone can access it. So we can set it up such that the administrator can do this. Or a person can just access it through the link on the lending page or the Booking page that we have, just the general page. I can wake to do that. This is how we set up packages and gifts. And next we're going to talk about subscriptions. 9. Setting Up Subscriptions: If you want to charge subscriptions for your lessons, you can do that by accessing the packages. The packages gifts in subscription, tip there, and then you click on Types. As you can see here, we've been presented with this button which says new subscription. So Squarespace scheduling allows one to create a subscription for a period of time or indefinitely. To see that, let's just click new subscription. So we've been presented with the title that we have to put the. But remember, subscriptions are similar as well to these packages that we have because we can offer a subscription for a package as well. Oral for just a single item. So in this case, we'll just put it as deal for computer lessons, but it's now in a subscription mode. Let's leave it with public access way. It's available to all the clients the moment they have the cord, they can access it. Let's say for the price, episilon will pay $20 per month. They're running cycles. Can we can actually change it to command a week, two weeks for six months per year. Let's just leave it for a month right now. Then the billing cycle can run for a short time from two payments to 20 payments, or it can run forever until the Busan cancels. So what this means is that as long as the subscription is happening, money is just being taken from the peasants card. They have access using this code to buy or to redeem these lessons that they want to. If you have any initial setup fee, you can put it. Here is an important section where you can send a subscription renewal. Remind that we present because the subscription can keep on running while the person no longer requires the surface. So it's important to actually keep it there. The category you can choose, the one that you like, picture and a description so that people can easily distinguish the package from the rest of the other appointments. Another important section is where it says every subscription billing cycle, you can reset the amount of points or you might just leave the meaning appointments to roll over to the next period. Remember, a person needs to redeem the points for them to access these lessons. So in this case, we, because it's rolling continuously, the amount is reset so that the person can access twice in a month. What we're redeeming here are the number of appointments. So what happens is each time the billing cycle starts, if the person is only used to one of these, they will be reset in. He has access to two points that you can use to access computer Maintenance lessons or computer hardware maintenance lessons. This is how we set up a subscription. We just need to be careful about this setting where we need to know what happens every subscription cycle. And also whether the subscription cycle runs forever until canceled or it has to run for a specific period. That's how we make use of subscriptions. Remember, there'll be available or new lending page oral in the store for Squarespace scheduling. 10. Connecting to Zoom: Integrations are actually good way to extend the capabilities of the software. Based scheduling or acuity is made it easier to integrate with other apps directly. If we want to access integrations, we can scroll down to where it says integrations. Because accessing integrations or connecting integrations is almost the same every time we're just going to make it simple. Integration with Zoom is you can see the counting integrations, email integrations in quite a number. What I want to integrate right now with Zoom, the way I set up Zoom is generally the way most integrations are set up. So when we click Setup, we get this box, which is another button which says connected to Zoom. We click that as well. All I have to do now is to enter the credentials to my Zoom account. Once I do that, I can now connected to the Squarespace scheduling account. So let me enter my details there. So I get this question. All I have to do is to say Allow. After this, I have to now take away the Zoom will apply. In this case, I might want to have Zoom on all of the meetings that I have setup. I can also enable for joining two, for the horse to join before the meeting starts. It's not good to his best-known id. Rather, let the system choose the kind of ID that you're going to be using and also to have the video off whenever emitting stats. After this is just clicking Save and you are connected to Zoom. And it has started to work. So the other issue is a person might question now, how do I, where do I see the Zoom in my meeting? Where do I see the links and things like that? The thing is, once you set up a Zoom or any other location, that location that you've created or like in this case, the Zoom overrides any other location that is the. So when people book with you and you have chosen that event in the setting, e.g. let me just show you these are events that we chose, all of them, then zoom is going to override any other location. That's the, so in a peasant books or consultation, they will automatically get a link to the Zoom Room that they will use when the time comes the same as any other meeting that's t, The invite. You will get a link in their confirmation email. So when the time comes, they simply click that link and they have access to the Zoom Room to have a meeting. 11. Connecting to Calendars: When dealing with calendars, adding third particle and as can really help if you want to keep track of how many of the appointments have been made. And also a constant update on your actual calendar, let's say Google Calendar and having it blocked to make sure that there's no double booking. So to do that, there needs to be an integration between your calendar provider in Squarespace scheduling. I'm just going to show you how to do that. We scroll down to where it says sync with other calendars. In this case, I'm going to sync with a Google Calendar. You have to do is to click connect to Google Calendar. Then click the calendar that you want to, the account that you want to be connected to. Click allow. And there you go. We are connected to a calendar. There are just a few settings that you'd need to make. Here. The calendar that we have here is the main calendar is yeah, I simply click the main calendar. That's where the appointments will be posted too. And if it happens that in appointment is made in Squarespace scheduling and it's put in my calendar. They need blocks that time to avoid double booking. Also, you can set reminders just a few minutes before an appointment. Okay. Here's the '80s, 15 min. And we're going to put that reminder, but it'll be handy as well. This setting, you can also hide the title of the meeting in the calendar. In short, it is busy to others, we have access to that calendar. So after that, you simply say save and it's done yet connected. So generally that's how you sync your third party calendars with Squarespace scheduling. 12. Payment Settings: If you are going to be making collections, you need to integrate with your payment processor. So there's an option to integrate with PayPal, with a stripe and also scrape. So in this case, I integrated with people. Remember for integrations you scroll down and click on integrations. Then you enter your details. Now on the payment settings here. As you can see, I'm connected to paper. And the first thing you'd like you can change as the currency. For me, I'm using the US dollar and then the payment terms which are available. So we just went to discuss a bit on the payment terms that you can make. So in this first type, full payment is required when somebody's booking. So if it's $400, they have to pay day. And then a second option is to require a deposit amount, then the rest of the amount can be paid in the future. So e.g. if it's a payment for something, you can acquire it deposit amount for 50 if someone is paying for 100. And then you can also put it here such that the client can just pay the full amount for the event that they are booking for. Also, if they want a tip, they want to tip you. This option is available in stripe in square payment processes only, not on PayPal. The next option is to require a percentage. Instead of putting a fixed fee, you can put a percentage deposit. I say people can pay 20 per cent fist and then pay the rest later. So while they're booking the F to pay 20 per cent faced. Then after that, they pay you the rest of the amount. Also, you can take this option where you say you want the payment in person, you want Kish. So while they are booking, they then will need to come to you and make the payment in person instead of a payment processor taking the payment. Another option is to allow payment now or after booking. So the person can choose between the two. Well, they're booking, they choose the option to pay now or after the booking. That's more of a loose way of dealing with things. Especially when you're dealing with international clients, you may just need to collect your money before. But if you're dealing with somebody you know, and you've been dealing with for quite some time, you can allow this to be done. You also have an option to customize for each payment each payment for each kind of event. In this case, I have a consultation on boarding events that require payments. So you can customize to say I want full payment for company computer maintains lessons, but I will just require a deposit for computer. How do we maintain its lessons? So for me, I just want to leave it require full payment. And once that is done, you click Save. And you're done with Payments Settings. 13. Email Notifications: So whenever you're finished setting up your events, the system takes care of initial confirmations, reminders, rescheduling. So it actually sends out emails that notify the person who is booked with you. So we really also need to find out how this works and how to set up templates for us to access these emails. We scroll down to where it says client email, emails. We are configuring right now, go to the client. So whenever someone books with you, there's an initial confirmation is an email that comes through to you. If we click there, you will see that this email contains the first and last name, the type of event when the event is going to happen, and the location. Whenever someone books, this is how it comes out. We can actually preview the template. You'll notice that this is how it comes out. Your name, LastName, appointment type, the date, and the time. So it's a pre-made templates that you can make use of is always there. By default. Necessarily you don't have to change anything unless you really want to create a customized template for your inviting. This initial confirmation, you can change some of the information, e.g. here it says, thank you. Your appointment has been successfully scheduled. So you can add information to that might be a link, e.g. you can say, looking forward to seeing you. You can also add additional links. E.g. you can add a link there by simply may be saying click here. Right. There you go. And you click wait, says Link and settling gas, e.g. so that you see how it works. The text for the link here can actually have it open in a new tab. So when we say inset, so if we are to preview this template, you will find that the information that we added also appears. So you can actually modify the template in any way that you like. You can actually delete any of this information and create your own information. Always remember. Only the meetings that appear here are the ones on which the template applies. If the meeting is not ended here, then the template would not apply. If e.g. you want to make this initial confirmation inactive, you don't want an initial confirmation sent. You simply move that event out of that confirmation. And as you can see, it's now inactive. But for now, we want to move it back to in a conformation that is a default day. You also have an option to remind us. You can send up to three reminders on email, e.g. in this case, there is one which is 24 h, which is sent to 24 h before any event or case. There is a template as well. You'd find that the templates, how they are created in how they come out, they are Bull built in the same way. One thing that we also need to talk about is the e-mail subject. You also have an option to change the information on the e-mail subject. We're going to talk about these variables in a bit. But generally you can also change the e-mail subject. You can even put any information you want in any variables that you'd want the. So in this case you want to add an extra e-mail. You simply click here where it says extra e-mail. So it will send a tweet for our email, right? We can have it send me an email at 3 h before. Here. It also says send this to clients only, but you can also have the same email sent to admins and clients at the same time. Once you do that, you save. So as you can see here, you now have a remainder going 3 h before an appointment and one going 24 h before an appointment. But there's a limit of only three reminders on email. They are also cancellation emails. You can also tailor make the message itself. You can delete everything here and just write a message to say, I started to see you go or something like that, just to provide the information to the client. There's also an option for rescheduling. If someone is to reschedule appointment, then the system automatically sends this message to same. You have reshared Judea appointment and these are the new details. So remember here where it says location, it will aid that can be Zoom or a physical location or any integration that we've made, like Teams or Google Meet. It will appear here in the link, will actually appear day when someone books with you. If you want to make follow-ups after you have finished with a meeting, you just commit weights is follow-ups. On this follow-ups, you can create custom e-mails that e.g. you want to find out how the person feels about the meeting that you had. Or if they have additional questions or you want to send them links, you could create this e-mail by customizing follow-up e-mails. Remember, like we said, you can just tailor make it in any way. Remember this box, you can type anything here, dear. And you write more information on that. These e-mails structures can just be built from scratch. You can actually create one from scratch. In this case, we want to maybe go and create an initial confirmation just to show you how the system works. So if we go to an initial confirmation day, we want to create a new template, right? I already created a template. I'm just going to remove it, but we're going to create a new one. And we're going to assign the consultation meeting to that template. So the system now gives us a default template. But let's say we don't want any of this information. Usually it's created in HTML. So if you're good with HTML, this would be something that will be easy for you, but rather, if you are not good with HTML, you can just type it as a normal document. So we can say Dear oral high, and then we can insert the peasants first-name. Right? Thank you for bulking. Then we can put the type of the meeting meeting with us. So this one would have said, Thank you for booking the consultation the consultation meeting with us. We can also put more information on that, e.g. things like the date and the time. You insert. Another field is in on the date, right? You can also add more information about the duration, things like that, but this one, it's on the date and time. So when you insert these variables, they will change according to the information that is available to you. So the nice thing is you can play around with this template. You can put pictures, you can put ordered list. I can put links to these many options to play around with this. Let's just preview how it would look like. As you can see. Da thank you for doing this appointment with us. The meeting is confirmed to be on Tuesday, December 2022. So it puts the time for you. One other thing that we'd forgotten would be the location. So in this case, the field we're trying to look for is not available, the location there. So what we do next is we simply click here where it says learn more about fields. It will take you to this page. And if you scroll down, it'll give you a list of other variables that you can pull from the e-mail for the email. So in this case we wanted the appointment location, so we simply copy that and we paste. So e.g. if there's a Zoom meeting that's going to happen, then that information will be fed here. The link to that Zoom meeting is going to be there. If it's a physical address, is going to be there. This is generally how you create a template. But make sure that whenever you create a template, you have to move. Originally. This was the original initial confirmation, but this is the initial confirmation that I created here. So you have to move that meeting into that box to make sure that it's connected to the right confirmation e-mail. And lastly, these are packaged certificate orders. So whenever someone receives a code that they need to use for a package or a gift certificate, then this is the email that they are going to receive. You also have an option to add more information on this e-mail, just as I've shown you how to manipulate these emails. So that's it. That's how we set up emails that we receive notifications when using acuity or Squarespace scheduling. 14. Text Notifications: Client is a mess or texts also help remind you invitees to make sure that they attend the meeting. So you don't have a lot of dropouts. How do we set these up? If you scroll down on your fat lift to client SMS, you to take you to the settings for the SMSs. So remember, you can create many reminders out of this. Whenever you start, you have to create a template, but there's always a basic templates that's there for you. So there's this template number one. We can rename it to say 1 h reminder. We can send the remainder 1 h before a meeting starts. I if we scroll down, you'd have to choose the appointments that are attached to this e-mail reminder, e.g. I. Can choose that the e-mail reminder be active for consultation and on-boarding clients. These are the meeting types that I have. So after that, I click Select. So it's active for two of appointment types that I have. This means a 1 h before we can change it to 2 h. Or you can actually put minutes. So it can be 45 min before or anything like that. But in this case, we want it to be 1 h before a meeting stats. Also, you can choose the date format when the information is sent. Usually it's good to put a date format that people really can read, e.g. you choose this one. You'll notice that it changes here. You can also put the business name or take it out. If you take it out to see in a moment, that will disappear. You can turn off Wait sees appointment reminder or appointment type. But in this case I wanted these active. You can also put additional information on this. After putting things like location for number, you can actually put your phone number so that when someone receives it takes, it shows your phone number. But these an option to put a custom message here. I really encourage that you put a few characters while sending texts so that it's not too long. You put short texts day and just make sure you include all the information that you want as a reminder so that someone can quickly understand what this is about. Once you do that, then you've set up a template that is being used for two of these meetings that I chose. You can also duplicate the number of templates. So you have several templates that you can make use of if you duplicate the template here or add new template. That means that you have many other templates that you can make use of. E.g. if you want to have a 1 h reminder, a 10-minute reminder as well, on the same meeting ID that's possible. You simply create a 10-minute template in the 1 h reminder template through text. So this is how we set up texts that we use in Squarespace scheduling. 15. Scheduling links & Embedding on Websites: If you want someone to book with you, you'd want to send them a link. So it can be a link of the entire lending page where all your meetings or, or a particular event. So if you want to share a link, you come to eight says scheduling page link. Here you have access to all the links for all the meetings and the lending page. So the general scheduling page shown here is this one, the main link. So if you are to scroll down here, you'll see that there are several events that are day, but if you want all of these events to appear on just one page, you make use of this link. So if we copy it or if we preview it and paste it in our browser, you'll find that this is what you see. As you can see all the meetings. Are they a person can book with you Just by accessing this link on their browser. So you can send them a text or you can send them the link over email. So you can change the link name to anything that you want. If you want to do that, you can just click here where it says Change link name. If you want to share a particular, the link of a particular meeting, say a consultation, or you have to do is to click it there and then copy the link from here, direct link copied, and you can send it to anyone. Right now we want to see how else we can send these links or how else we can utilize these links. We've talked about the direct link. We can also make use of this directly in the Squarespace website. Also, you can make use of buttons. You can create a button which says schedule. And a person, when that person clicks that button, they are taken to the scheduling page. In this case, we want them to go to the general scheduling page. So I've set up a dummy page where we are going to embed the button and you see how it comes out. So all you have to do is to say Copy. You go to the backend of your website. In this case, I've set up a page in WordPress, which is a popular CMS. So right now I go to a page that I'm building. Or I have to do is to add a block, which is an HTML custom HTML block. I've copied that code for the pattern and I paste it. They all have to do is to say preview. As you can see this now in Appointment button. So when you put your paragraphs and everything, you can just put this Appointment button anyway that you think is convenient. Once a person clicks it. Let's see what happens. So we are on a live testing page, that button that we created. If we click it, it then brings up the main scheduling page. There we go. We can continue to book any of the meetings and consultation on boating of clients. Any of these meetings a person can book without leaving the webpage. It's actually like an overlay over the booking is done here and it's finished here without leaving the page. The next option that we can use is to create a booking bar which sticks to the top of your page that you have created. A person will always see this and they can book anytime when they go on to that particular page. So how would we do that? We go to eight says booking bar, and we copied. This works on most websites. So I'm using a WordPress template. Here. I have created a dummy page. I add a custom HTML block. Then I paste what I have in say preview. Right now, you won't be able to see the preview. But with this page, we can actually see it here. As you can see, we have this is you can see it sticks to the top. This is the buck. If someone wants to schedule an appointment, they simply do that. Overlay just like we saw with the button. The only difference with the button is that this button is tack on a bar in it is always floating even if I move the page. So it's convenient for someone they can always schedule a meeting when they are on this page. Another commonly used method of allowing people to book on your website is actually embedding the entire page or lending page for booking. Or it can be for a single meeting or just the entire general scheduling page. So what we do is we simply go to that option. Remember, we have selected general scheduling page one to embed that. So we then copy the code and go back to the page that we want to put it. Select the HTML block, which is the custom HTML block. And then we say preview. As you can see, it has been embedded within the page. Let's try and make use of it on a preview page. There we go. If a person wants to book, now, it's no longer an overly, it's embedded within the page. The next way in which a person can schedule is to make use of the client app. So Squarespace scheduling has a client app that anyone can download on their mobile phone. And then they can just scan this QR code. And then they will have access to our scheduling page. So how do we give them the this? We can simply copy the QR code or download the image of the QR code and send it to them. Once they scan it, they are taken to our general scheduling page. If we want to also do another, maybe to say just the QR code of only one meeting, say the consultation meeting. You select it and then copy the image printed or sent. It is a hardcopy. So these are the ways in which we can share the links. Eva is linked by embedding, making them buttons or bars. Then people can share with us. 16. Editing Appearance of Pages: So it's important to adjust how the scheduling page looks like because it really affects how someone is going to book with you. So we're going to look at how we can set up the scheduling page, its appearance. So we're going to scroll down to the settings here which says customize appearance under client client schedule page. When you click that, you go to appearance, which is the first step. The first setting is that I wanted to talk about is how, how it looks when someone books with you, e.g. here, you see daily, that's the default setting. So a person who only see a day, the times that they can book for that day. Let's look at how it looks like. Let's view a live page. Is you can see here when someone wants to book, Today's the 19th of December when I'm making this video, you see a person only has access to today's meetings. They want to see more. They have to click more times. You see it is now talking about the next week, the third week. So it's mainly focused on that day. However, you might have clients who want to book into the future probably next month. How do we do that? We simply change it to monthly here, and we then update that. Let's see the changes that come. They are quite significant refresh that you will notice that when we say book is now showing the entire month and actually book into the future easily say, let's say in February, they have the option to do that easily because we have changed nice function. Usually the normal thing is for the daily one, so we can leave it as it is. You can also change the name of the page, the business name. As you can see whenever someone wants to book here, the main page name is what we see here, which is the company name. We can change it if you want. So another important function that you can make use of is to put instructions for someone to read before they make a booking. So all you have to do is to put the writing here. You can even put a link, pictures there, any information that you want to place the force for now, just as an example, we're just going to put a short paragraph there. And then we save these changes. Then we're going to preview how it looks like when someone puts instructions on scheduling page. So I went to look at a live page. As you can see. Now, that information comes here on top so I can put instructions for someone to follow before they make a booking. You can change the date on which the week starts on, depending on the view that you've chosen. Here. Also, you can change things like the time format. Do you want it as a 24 hour or 12 hour? You can change the language and the time zone. You can also allow the people to change their own time zone. So this gives you more flexibility on your scheduling page. They are also a few things you can change, e.g. you can change the font of how your pages written. You can change even the text color, the background color. Just as an example, we want to change the background color. Let's just make it a bit of green, I guess that then we leave it as it is. We can also change it to here, the font to portal. Once we do that, we're going to make these changes in see how it comes out on the live page. There we go. You can see the green is changed, the font has changed. So you have control over some of the colors that are they, how the page looks. So mainly these are the main changes that you can change on their opinions without making use of code. You also have control over a few other things. This can be done using the scheduling page options. So these are more like the rules of how the page gouache. You can change things like adding a schedule, another appointment pattern so that once a person finishes scheduling, they have another pattern for that. You can also disable recurring appointments because by default, a person can actually do recurring appointments. Sometimes you want your clients to login or register. So you can actually disable that function here because it comes as a default function. Sometimes you might not want to show the duration of your classes or your events. You can make use of that pattern is day. There's this function where if you have categories, you, the first time a person visits the page, they can be collapsed because sometimes you might have a lot of events they saw to make sure that it's not confusing, you'd have them collapsed so that the client can go through the category and then expand them, which makes it look tidyr. There's also a QR code that you can make use of, which is shown day. However, if you are someone who really wants to change the aesthetics of the page that you're working with to make sure that it fits with your web page, you can make use of advanced CSS. This requires a bit of coding. So if you're someone who doesn't have knowledge of coding, you might just need to hire a person who knows how to code. This will give you greater control over how the page works and how it looks. So generally, this is how you can customize the appearance of your pages. 17. Managing users: You might also want to create our users so that they have access to the system physically. Creating calendars named after different individuals and does not mean they become a user's. You'd have to create a user and that user can have physical access into the system. And the nice thing is that they are controls which allow them to access the whole system or a specific part of the scheduling system. In this case, let's say we want to create a user named Hazel. All we have to do is to come here where it says three lines and go to Permissions. Now as you can see, we have an owner here who has full access to the system. But we want to add, hassle was another contributor. So what we simply do is we say as all here. And we've put your email address has 100 modal. Now what we want it to do, we don't want it to be an administrator. We don't want it to buy any billing. Also, we do not want here to view add appointments. We want here to manage his own calendar and edit and view it and change only your calendar. So what we do is we go to scheduling view and edit. We don't put administrator or view only because we want this person to have edit function. So we pick that one and click Next. So we only want here to view a calendar which is named Hazel, and then we invite it. So what happens now is when this person receives an invite and accepts, she will then be put into the system. So after the threshing, as you can see, it has become a contributor to this organization. If we go on to hit account, what you will notice that she only has access to a few things which is a calendar. This is the account. And if we go to the availability, you'll notice that she's only in control of our own calendar within the organization that she has joined. So generally, this is how it would wake when one makes use of the users function. They use as functional allow the person to look into their own section and make changes to their own availability in any other settings that affect their booking. So how would we remove here? If we go back to the main company page where we ended it as a user, or we have to do is to come here to these three dots and see at any move Contributor, once we do that, she's no longer a contributor. We can also remove all the permissions day. Or we can change the permissions to say we want it to become an administrator. Once we do that, then she becomes the administrator and he has all the powers of an administrator within the system. You can play around with this x and find out exactly how you want your user to access the scheduling. These permissions gives you power over the users and what they can see, what they can change within the scheduling software. If you're an administrator, e to the moves now the bidden from you to make changes to the schedule, you can just allow people to get in and make changes to the schedule on their own. 18. Working with Multiple Calendars and Round Robin Function: As your organization grows, you might want to add more people. And for you to do that, you need to add more calendar. So in this case, I have hassle and I have Michael, who are two people within the organization that I've created. So let's say you want to add another percent shade rule so that the clients can share with that person. What we do is we scroll down and we go to availability and click on calendars. Then we say it calendar because we already have hassles and Michael's calendar. Want to Michelle's shelves calendar. We also need to add in email where notifications go to. So in this case, we can add an e-mail to say Michelle email. And we can also do the same by copy. Once we do that, we save. The most important thing here is we need to assign an appointment type to Michelle. We want me show to make use of the consultation so we save that. Once that that's connected to hear availability or to hear calendar, we now need to put the times so it should be waking from Monday to Friday. We save these regular hours. Once we do this, then we see that here calendar is active here. So how would this come out? So let's go and check the appearance of how this would look. Under customize appearance lets you view the live loop. As you can see, we now have hands or Michael and Michelle. If anyone wants to share, do they can choose any of these three? If they just want any one of them to be selected, they can make use of the available function. Well, you can also remove this any available function and they leave As or Michelle in Michael here on the front page. By going back to this appearance, customize appearance, scheduling page options. And you simply go to where it says Hide available, any available option. Once we do that and save, we can check now. And you'll notice it's gone. If you're invited, can simply book with any of these three. However, there's an additional functions that you can make use of here under scheduling options, under customize appearance. This function is mainly referred to as the round robin function. What happens here is you can now, if the system maintains pool of liability and automatically pick and available calendar, the system does it round robin? It looks it the person with the least amount of appointments which are coming up in, assigns those new invitees to that person fist. So once you click this system now automatically assigned instead of the invited picking, the system does it automatically? So let's save and see how that comes out. So if we refresh our page, you will find that you the best. Now the T can not choose anyone. They simply have to book and they will be automatically assigned to enter violent person. So that's how the round robin function wakes or the poor availability and automatically picking available calendar system. Another function that we have is this one which says prioritize calendars with any available instead of round robin. So remember that any available button, if anyone clicks it, the system will just pick the next best person based on their names to say, if they are put in alphabetical order, it will pick the first person until their slots are full and then move to the next person. So if we take this one and save the changes, you noticed that the scheduling page will look a bit different. It will allow us to book with any of the three or 0 f the system see any available, if a person chooses this, then the system will choose the first person alphabetically until there's lots of food. These are the functions that are available for you to make use of when you have multiple calendars which you have created. 19. Closing remarks: Hi, we've come to the end of the course. I really hope that this course helps you to find ways in which you can set up a QED and capture as much information as possible from clients, or create a good experience for clients or for your friends. If you have any questions, feel free to post them in the Q&A section. And if you're someone who really enjoyed this course, please also leave a rating and the comment. This will help me to see how the course is performing with it was to your liking. And it will also help others to find this course in to see if it can assist them as well. I really appreciate you purchasing this course, and I really hope that it helped you.